KR20010076925A - A real-time exhibition reservation and consulting service system and a service method on a network - Google Patents

Abstract

PURPOSE: A system and method for reservation and counseling for exhibition is provided for a user to counsel a counselor of an interested company in real time without participating in an exhibition. CONSTITUTION: A user computer(100) shows user-wanted exhibition information to a user and makes the user counsel through an exhibition. An ISP(Internet service provider)(200) provides an Internet connection service(300). A web server(400) manages a web page on the Internet(300). A VOD(video on demand) server(500) calls commodity information and provides the information to the user for the user to buy the commodity through the exhibition. A reservation counseling server(600) supports a counseling to the user and a company through a pre-reservation. An image-counseling server(700) supports a moving picture counseling. A mail/communication server(800) is provided for exchanging information among a plurality of users and each company. An electronic visiting card server(900) is provided for exchanging visiting cards among a plurality of users and each company. A commercial transaction server(1000) manages a transaction detail of a commodity bought by a user through an exhibition. A database server(1100) stores information of users, each company, and commodities to be bought.

Description

Real-time exhibition reservation consultation service system and service method through network {A REAL-TIME EXHIBITION RESERVATION AND CONSULTING SERVICE SYSTEM AND A SERVICE METHOD ON A NETWORK}

The present invention relates to a real-time exhibition reservation consultation service system and service method using a network, and in particular, real-time to consult with companies participating in the exhibition in real time at a desired time without the user directly visiting the exhibition through the Internet Exhibition reservation consultation service system and service method.

In general, companies in various businesses promote their companies through various advertisements about the company itself and the goods or services that the company produces or services in consideration of the characteristics of each company.

In particular, companies that are recognized for their technological prowess but do not have sufficient capital power will promote their company through exhibitions sponsored by the government or other organizations, or promote their products or services. These various exhibitions give viewers the ability to learn a variety of information in a short time.

However, if visitors to the exhibition want to talk to the exhibitors' agents to learn more about the exhibitors who participated in the exhibition, they have to wait a lot of time if there are a large number of counseling waiters or, in the worst case, huge time loss and There is a case where the counseling itself is not available.

In addition, there is no real-time method of consulting using each company's e-mail via the Internet, and the user must take the inconvenience that the user who wants to consult frequently after a certain time has passed. There is this. In addition, if the user does not want the answer, it is necessary to repeat the process of obtaining a consultation question and answer again, there is a problem in that time and money are lost.

In addition, the exchange of business cards between each company and the users participating in the exhibition, there is only a general contact between the user and the company, it is impossible to exchange business cards utilizing the characteristics of users and businesses, business cards between multiple users and multiple companies There is also a problem in managing business cards due to exchange.

The technical problem to be solved by the present invention to solve this problem is to enable the consultation with the counselors of interested companies in real time without the user directly participating in the exhibition. In addition, the object of the present invention is to enable a user to conveniently consult with a counselor at a desired time. In addition, the purpose is to enable the exchange of electronic business cards with users and counseling companies.

1 is a block diagram showing a real-time exhibition reservation consultation service system according to an embodiment of the present invention.

2 is a flowchart illustrating a real-time exhibition reservation consultation reservation process according to an embodiment of the present invention.

3 is a flowchart illustrating an exhibition consultation process according to an embodiment of the present invention.

4 is a flowchart illustrating a consultation process after retrieving exhibition information according to an embodiment of the present invention.

Fig. 5 is a block diagram schematically illustrating image consultation through an image consultation server according to an embodiment of the present invention.

6A is a flowchart schematically illustrating a searching process of electronic business card information according to an exemplary embodiment of the present invention.

Fig. 6B is a block diagram showing the contents included in the electronic business card.

7 is a flowchart illustrating an electronic business card exchange process according to an embodiment of the present invention.

8 is a flowchart illustrating a search and output process of an electronic business card according to an embodiment of the present invention.

Real-time exhibition reservation consultation service system using a network according to one feature of the present invention for achieving the above object

When a user accesses a web service server of a counseling service provider through a network by executing a web browser of a user system, the counseling service system can receive exhibition consultation information.

A reservation counseling server which enables the user to consult with each company through a reservation in advance based on the information of the exhibition; And

Database server that stores the user information and the company information to sell the product

It is made, including.

The real-time exhibition reservation consultation service system, the image consultation server that can make a consultation between the user and the company as an image; An on-demand video server that enables viewing and commerce of goods through the user system for goods requested by the user in the event of business interaction between the user and the company according to the consultation; A commerce server for performing the commercial activity through the video server on demand; And an electronic business card server that enables the exchange of electronic business cards between the user and the company after the consultation.

The database server may include: an on-demand video database storing information on goods to be sold by the company through an exhibition; A member database storing information according to whether the user is a member; An exhibition information database storing information of various kinds of exhibitions in which a plurality of companies participate; A business card information database storing the user information and the business information for exchanging the electronic business card between the user and the business; Preferably, the database further comprises a commerce history database storing commerce history information between the user and the company.

The image counseling server may further include a real server configured to transmit video and audio counseling information of the user through a network.

The electronic business card may include: a layout recognizer unit configured to recognize a business card content stored in a text form in various forms prepared in advance in order to show the actual business card form; A card content portion displaying information of a card user appearing on the electronic card; It is preferable to further include a unique identifier unit used in the case of a member having an ID that is a unique identifier.

Real-time exhibition reservation consultation service method using a network according to another feature of the present invention

As a consultation service method using a consultation service device that can receive exhibition consultation information when a user accesses a web server of a consultation service company through a network by executing a web browser of a user system,

The user making a reservation for consultation with the web server of the consultation service provider through the network using the user system;

Notifying, by the user, that a predetermined time has elapsed after the appointment of consultation, the user has received the consultation reservation order;

Real-time consultation between the user and a company that the user wants to consult with

It is made, including.

The consultation reservation step

Authenticating information about the user by checking the information of the user;

After confirming the authentication of the user, before the user schedules a consultation, displaying the current number of waiting for consultation and expected time of consultation to the user.

It is preferable to include.

The reservation order notification step may include: maintaining a connection with the user system after scheduling a consultation of the user;

When a predetermined time has elapsed and the user's consultation order is reached, the user system may be informed of a consultation procedure of the user through a message.

Preferably, the consultation may include a step in which the consultation is performed by text or video consultation, depending on whether the user possesses the image information transmission equipment.

After the consultation is performed, it is preferable that the user further purchases the goods displayed in the exhibition, and the purchase information is stored in the database of the consultation service company.

DETAILED DESCRIPTION Hereinafter, exemplary embodiments of the present invention will be described with reference to the accompanying drawings so that those skilled in the art may easily implement the present invention.

1 is a block diagram showing a real-time exhibition reservation consultation service system according to an embodiment of the present invention.

As shown in Figure 1, the real-time exhibition reservation consultation service system according to an embodiment of the present invention,

A user computer 100 which shows the exhibition information desired by the user and enables the user to consult through the exhibition; An Internet Service Provider (ISP) 200 providing an Internet 300 connection service; The Internet 300 for providing an information transmission path in cyberspace; A web server 400 for managing web pages on the Internet 300; A VOD (VOD: Vedio On Demand, VOD) server 500 which calls and provides individual product information to the user so that the user can purchase the product through the exhibition; A reservation consultation server 600 that enables consultation with a user and an individual company through a reservation in advance; An image consultation server 700 to enable consultation with a user and a counselor of each company by moving picture; A mail / communication server 800 that enables information exchange between a plurality of users and respective businesses; An electronic business card server 900 which allows a plurality of users and respective companies to exchange business cards with each other; A commerce server 1000 for managing transaction history information of a product purchased by a user through an exhibition; And a database server 1100 for storing a user, each individual company, a product to be purchased, and various kinds of information.

The web server 400 includes a CGI (Common Gateway Interface (CGI)) 410 for transmitting a user's request through the Internet 300 to an application program and delivering the result to the user.

The reservation counseling server 600 includes a connection message unit 610 informing the reservation counselor of the reservation order.

The database server 1100 may include a VOD database 1110 which stores information on products that can be sold to a user through an exhibition; A member database 1120 in which individual information of a user and information of individual companies participating in the exhibition are stored; An exhibition information database 1130 in which exhibition information of each individual company related to the exhibition is stored; A business card information database 1140 which stores information on the exchange of electronic business cards between the user and the individual companies participating in the exhibition; It includes a commerce history database 1150 that stores the purchase status information for the goods exhibited by the individual companies through the exhibition.

2 is a flowchart illustrating an exhibition consultation reservation process according to an embodiment of the present invention, FIG. 3 is a flowchart illustrating an exhibition consultation process according to an embodiment of the present invention, and FIG. 4 is an exhibition information search according to an embodiment of the present invention. It is a flow chart showing a subsequent consultation process.

Fig. 5 is a block diagram schematically illustrating image consultation through an image consultation server according to an embodiment of the present invention.

As shown in FIG. 5, the video counseling server 700 further includes a real server 710 for exchanging video and audio information related to counseling through a network.

6A is a flowchart schematically illustrating a search process of electronic business card information according to an embodiment of the present invention, and FIG. 6B is a block diagram illustrating contents included in the electronic business card.

As shown in FIG. 6B, the content included in the electronic business card includes a layout recognizer unit, which is a recognition code that enables the card contents stored in a text form to be configured in various forms prepared in advance to be shown in actual business card form. 1141-1), a card content portion 1141-2 in which the information of the card user appearing on the electronic business card is displayed, and a unique identifier portion 1141-3 used in the case of a member having an ID which is a unique identifier.

The layout recognizing unit 1141-1 reads the identification code at the time of searching and outputting the electronic business card, and judges and outputs the layout of the business card horizontally or vertically. The business card content portion 1141-2 records the home page address (URL) or e-mail address of the user and the individual company, and when selected, the business card content portion 1141-2 can access the user displayed on the electronic business card immediately. The unique recognizer unit 1141-3 is a recognizer that serves as a key for extracting and outputting a component of the electronic business card whenever necessary in the registered member database 1120 without having to instantly create a business card. .

7 is a flowchart illustrating an electronic business card exchange process according to an embodiment of the present invention, and FIG. 8 is a flowchart illustrating a search and output process of an electronic business card according to an embodiment of the present invention.

Hereinafter, an exhibition consultation service apparatus and a service method using a network according to an embodiment of the present invention will be described in detail with reference to the accompanying drawings.

The user accesses the Internet 300 by executing a web browser installed on the user computer 100 (S100). The user may access the Internet 300 through an ISP 200 which is an Internet information provider, or the user may directly access the Internet 300 through the user computer 100.

When the exhibition homepage is selected from a web page provided by the web server 400 of the exhibition consultation service company through the Internet 300 (S120), the web server 400 of the exhibition consultation service company is connected (S130).

The web server 400 undergoes an authentication process for a user on a web page. The web server 400 performs an authentication process for the user by inputting an ID (ID: IDentification) and a password or password.

The CGI 410 searches the member database 1120 of the database server 1100 according to a user information retrieval command for user authentication of the web server 400, searches for and confirms information on a user who is currently authenticated. (S140 ~ S150) Finish the authentication result for the user. The user computer 100 stores an ID which is a unique identifier of the user by using cookies in a web browser after receiving the user's authentication.

If the user who accesses the web server 400 is not a member, the web server 400 displays a predetermined member registration form page on the web page (S160). On the web page of the web server 400, the user is asked whether or not to register a member through a display window, and a user who wants to register a member inputs user information in a membership registration form, and the entered user information is a member database 1120. ) Is stored in a separate member database 1121. If a user accesses through an ID of an individual company, it is stored in the company information database 1122. If the user wants to search the information on the homepage without registering as a member, the process proceeds to the consultation process after searching the exhibition information of FIG.

When the user completes the user authentication process, whether the user has made a reservation for consultation at the previous homepage connection or a consultation with a counselor at the previous homepage connection, the visitor's visit record that the user visited is displayed on the monitor of the user's computer (S190). ).

When the user searches for booth information of a plurality of individual companies displayed on the exhibition homepage, and then wants to consult at a booth of interest to the user (S200), when the user clicks a consultation reservation area displayed on the homepage, a consultation reservation screen is displayed. To display on the monitor of the user computer 100 (S210). The consultation reservation screen also includes an area asking whether the user has equipment for video consultation.

If the user selects a counseling reservation, if the counselor waits, the counselor of the individual company is directly connected through the connection message unit 610 of the reservation counseling server 600, but if there is a counselor waiting, the counselor waits for the counselor. The number of IDs that are unique identifiers of the counseling waiters is displayed, and the average counseling time per person divided by the total number of counseling hours divided by the total number of counselors is multiplied by the total number of waiting staffs. Displays the estimated waiting time and displays the waiting information for consultation.

The counseling room where the consultation is performed on the web page has a waiting queue queue containing ID information, which is a unique identifier of the waiting counselor, and an estimated waiting time information calculated by multiplying the total number of waiting counselors by the average counseling time of one person. The counseling waiter queue is assigned a counseling order according to the priority of the time when counseling reservation is made by FIFO (First In First Out) method.

When the user enters the counseling room by clicking on the counseling room selection area on the web page, if there is a waiting person for counseling, the counseling reservation button is clicked, and an ID, which is a unique identifier of the user, is registered in the waiting queue. At the same time, the connection message unit 610 of the reservation counseling server 600 refreshes the web page of the user who is currently entering, so that the HTML (HyperText Markup Language, hereinafter referred to as HTML) frame is not visible to the user. frame) and make it appear as a single web page to the user's eyes and actually split it into two frames.

The invisible HTML frame checks the queue for consultation at regular intervals, extracts the ID that is the user's unique identifier from the cookie information stored in the user's computer 100, and identifies the ID that is the user's unique identifier that is registered in the queue. Determine whether or not it matches. If there is no unique identifier in the consultation waiting queue that precedes the user's own identifier, the web browser of the user's computer 100 loads a popup dialog indicating that the consultation time is reached, and whether the user joins or cancels the consultation. Choose whether or not.

From the moment the user selects a counseling reservation, the server-push maintains a connection with the counseling scheduler. Here, the server push is a method of continuously sending data from the server side without a user's request, and more actively transmitting data from the server side. In an embodiment of the present invention, when the expected waiting time elapses (S220), the window window pops up, and the consultation with the counselor starts. The consultation with the counselor is completed to the user by sending an e-mail. A function of alerting the user by emitting an alarm sound is also possible, and is not limited to the embodiment of the present invention.

When the consultation screen is popped up on the user's computer and a dialog window is displayed (S230), the user may select whether to perform a text consultation or an image consultation on a web page (S240). When the user selects the text consultation, the user decides whether the user wants the public consultation in the chat window (S250) and proceeds with the consultation (S260).

In an embodiment of the present invention, the counseling through video and voice employs a codec technology that compresses and restores video and audio in real time at a low bandwidth in consideration of the low bandwidth data transmission speed of the Internet 300. Real system is used. The real system is located in the video counseling server 700 and includes a real server 710 for transmitting video and audio data through a network, and a real encoder, video and audio data used for compression technology of video and audio data. Contains the real player used for the restoration technique. Since the service company that provides the exhibition information, that is, the agent has a camera and video equipment, the video and audio data of the agent are compressed and transmitted to the real server 710 through the real encoder. 710 transmits the compressed video and audio data to the real player of the user computer 100 in real time and decompresses it to be displayed on the monitor of the user computer 100.

If the user does not have a video device capable of capturing the user's video and audio, the counselor is provided with video and audio, and the user sees and listens to the counselor's counseling. Consultation is available through texts, or texts. The screen shown in the center of the monitor of the user computer 100 is divided into upper and lower sides, and the upper part displays video and audio data transmitted from the video consultation server 700, and the lower part displays a text window of the user who wants to consult an actual agent. do.

On the other hand, if the user has a video device capable of capturing video and audio, the video and audio data of the counselor through the real encoder is compressed and transmitted to the real server 710. The real server 710 transmits the compressed video and audio data to the real player of the user computer 100 in real time, and the real player of the user computer 100 restores the compressed video and audio data to the user computer 100. Display on the monitor. The video and audio data captured by the user's video equipment is compressed and transmitted to the real server 710 of the video counseling server 700 through the real encoder of the user computer 100, and the real on the agent side. By restoring and displaying data through the player, video consultation between the user and the counselor is possible (S320).

Counseling proceeds in one-to-one consultation with counselors and one-to-many consultations between counselors and multiple users. In the user's public counseling determination step (S250), if the user wants to consult privately, the content is consulted privately (S251). In other words, if a user wants a private consultation in a large number of consultations according to a user's request, the counseling contents of the user are delivered only to the counselor, and other counselors cannot see or hear the counseling contents or see the contents of the text. At the time of open consultation, many counselors themselves can see and listen to the counseling contents of the multiple counselors or view the text counseling contents. At the time of consultation, the user can directly see the goods sold in the booth through the counselor, and can also view the operation description of each item.

When the user listens to the description of each booth agent and wants to purchase a product introduced in the booth (S270), a screen for purchasing the product is displayed on the monitor of the user's computer 100 (S280). Purchase (S290).

When the user purchases the product, the product purchase information of the user is stored in the member database 1120 (S300).

If the user wants to consult additionally (S310), the additional consultation area displayed on the monitor may be clicked for further consultation.

After scheduling a consultation, the user can search for information in another booth when the number of waiting persons is large.

The web server 400 displays various exhibition information through a web page (S330). When the user selects exhibition information of a field of interest from the exhibition information (S340), the user is asked whether a member is registered on the web page to determine whether the user is a member (S350), and in the case of the member, the user database 1120 is connected to the member database 1120. Save it. This is used as a data to grasp the user's interests and access trends.

Web server 400 displays the individual exhibition information (S370), if the user retrieves the consultation information of other users (S380), if you want to consult the consultation content of interest (S390), other users consulted the web It is displayed on the page (S400).

If the user wants to consult, the user applies for counseling through the above-described method (S410) and determines whether to join the member (S420), and if the member is a member, the user's information is stored in the member database 1120 (S430). If the user is a non-member, member registration is received through a predetermined member registration form (S440). The web server 400 displays the consultation waiting status information on the web page by the above-described method (S450), and displays the expected waiting time and the scheduled consultation time (S460). When the consultation time comes (S470), the method proceeds to the consultation screen display step S230 by the above-described method, and the user can search for another exhibition information in the consultation waiting time.

As shown in FIG. 6A, a user may extract business card information stored in the business card information database 1140 through a search interface to exchange business cards after searching and consulting each individual company.

Hereinafter, an electronic business card exchange process will be described in detail with reference to the accompanying drawings.

When the user searches for exhibition information and selects and accesses an individual company's homepage on a web page (S500), the user is asked whether to exchange an electronic business card on the web page (S510). According to whether the user is a member subscriber (S520), if the user is a member subscriber and leaves the electronic business card to the currently connected individual company, the user is a unique identifier of the individual company connected to the individual member database 1121 of the member database 1120. Member business card information such as ID, address, and contact information are recorded and stored (S530), and member business card information such as ID, address, and contact, which are the unique identifiers of the user, is recorded and stored in the business information database 1122 (S540). If the user does not want to exchange business cards after retrieving the exhibition information of the individual companies, the web server 400 displays the homepage of the individual companies related to the exhibition on the web page (S550).

If, in the step S520 of determining whether the user is a non-member and does not want to register a member (S560), a predetermined form for the instant business card exchange is displayed on the web page so that the user can be promptly displayed. Information input for the business card is requested (S570). The user selects a desired layout and is assigned a recognition code of the layout recognizer unit 1141-1, and thus the information of the instant electronic business card is stored in the user's web browser through a cookie. The electronic business card information stored in the user's web browser is automatically exchanged by another company without inputting additional electronic business card information until the user closes the web browser. Importing a business card of an individual company may be transmitted through an e-mail address of an input user among elements of the input business card content portion 1141-2.

Information for creating an instant business card input by the user is stored in the business card information database 1140 (S580), and extracts an electronic business card of an individual company and transmits it to the user's e-mail through the mail / communication server 800 (S590). ). As such, member card information such as IDs, addresses, and contacts of individual companies received by the user is recorded in the individual member database 1121 of the member database 1120, and the company information database 1122 includes a plurality of users in the individual companies. Since the member business card information such as user ID, address, and contact information left behind are recorded, space waste due to unnecessary information in the database server 1100 can be reduced.

If the user wants to search for and output the electronic business card, as shown in FIG. 8, the web server 400 displays a search interface screen on the web page (S600) and inputs a search term associated with a company to be searched for. (S610). The web server 400 transmits the user's request to the CGI 410, and the CGI 410 calls the database server 1100 to retrieve the electronic business card holding field of the member database 1120 (S620). The electronic business card related field is searched (S630). If it is determined whether there is a match with the search word in the member database 1120, if there is a match, the card information related to the corresponding ID is extracted (S650) and information about whether to search for the card information is found in the card information database 1140. Save (S660) and displays the relevant business card information on the web page (S670). If there is no content matching the search word, the user is displayed that there is no content matching the search result (S680).

In this way, when a user selects and connects to an individual company of interest and searches for necessary company information, he / she can exchange business cards by selecting a card, leaving a business card, etc., when he / she needs to exchange business cards. When you want to close the individual company you are searching for, you can exchange business cards through a pop-up dialog.

The embodiment of the present invention is merely an example, and many modifications and variations are possible without departing from the scope of the present invention.

As described above, the real-time exhibition consultation service system and service method through the network of the present invention can consult with a counselor of a company of interest in which the user is interested in real time without the user directly participating in the exhibition. In addition, it is possible to consult with the counselor through text as well as video consultation in real time.

In addition, after scheduling a consultation in advance, you can know that the turn of the consultation has arrived through a message, and you can find out the estimated waiting time according to the number of waiting persons, so you can minimize the time loss that the user has to wait for the consultation time. Consultation of the user can conveniently consult the desired time.

In addition, by exchanging business cards between the companies and users participating in the exhibition by electronic business card exchange, business cards can be exchanged utilizing the characteristics of users and businesses, and business cards exchanged between multiple users and multiple companies. Business card management is also simplified.

Claims (11)

In the exhibition consultation service method, when a user executes a web browser of a user system and is connected to a web server of a consultation service company through a network, using a consultation service system that provides exhibition consultation information. Receiving a consultation reservation so that the user can consult with counselors of a plurality of individual companies participating in the exhibition; Notifying the user that the counseling reservation order is reached when a predetermined time elapses after the counseling reservation of the user; And Connecting the user with a counselor of a company that the user wants to consult with in real time; Real-time exhibition reservation consultation service method through a network comprising a. In claim 1, The consultation reservation step In accordance with the user's access to the web server, authenticating the user through checking the user information; After confirming the authentication of the user, before the user schedules a consultation, displaying the current number of waiting for consultation and expected time of consultation to the user. Real-time exhibition reservation consultation service method through a network comprising a. In claim 1, The reservation order notification step Maintaining a connection with the user system after scheduling a consultation of the user; Notifying the user of the consultation order through a message to the user system when a predetermined time elapses and the consultation order of the user is reached. Real-time exhibition reservation consultation service method through a network comprising a. In claim 1, The consultation is made Optionally allowing the consultation to be a text or video consultation depending on whether the user possesses the image information transmission equipment; Real-time exhibition reservation consultation service method through a network comprising a. In claim 1, And after the consultation is made, when the user purchases the exhibition goods of the company displayed in the exhibition, the purchase information of the exhibition goods is further stored in a database. In claim 1, The consultation is made And before or after the consultation, optionally exchanging an electronic business card between the user and a company wishing to consult. In the consultation service system for providing exhibition consultation information when a user runs a web browser of a user system and the user system is connected to a web server of a consultation service company through a network, A reservation counseling server which receives a user consultation reservation so that the user who has searched for the information of the exhibition can consult with an individual company participating in the exhibition through a reservation; And Database server storing the individual information of the user and the individual company information to sell the product through the exhibition Real-time exhibition reservation consultation service system through a network comprising a. In claim 7, An image consultation server configured to make a consultation between the user and the individual company as an image; An on-demand video server that enables viewing and commerce of goods through the user system for goods desired by the user in case of a commercial transaction between the user and the company according to the consultation; A commerce server for performing the commercial activity through the video server on demand; And Electronic business card server enabling electronic business card exchange between the user and the business after the consultation Real-time exhibition reservation consultation service system through a network comprising a. In claim 7, The database server An on-demand video database storing information on products to be sold by the individual companies through the exhibition; A member database storing individual information of the user according to whether the user is a member; An exhibition information database storing information of various kinds of exhibitions in which a plurality of individual companies participate; A business card information database storing the user information and the business information for exchanging the electronic business card between the user and the business; Commerce history database that stores the transaction history information between the user and the company Real-time exhibition reservation consultation service system via a network further comprising a. In claim 8, The video consultation server And a real server configured to transmit video and audio counseling information of the user and the counselor between the user and the counselor through a network. In claim 8, The electronic business card A layout recognizer unit for recognizing a business card stored in a text form and configured in various forms prepared in advance to show a business card form; A card content portion displaying information of a card user appearing on the electronic card; Unique identifier part used in case of member with ID which is unique identifier Real-time exhibition reservation consultation service system via a network further comprising a.