KR20010044254A - A system for calling a waiting person and method thereof - Google Patents

Abstract

PURPOSE: A standby person calling system and a calling method thereof are provided to accomplish an effect of expense reduction by simplifying a construction and reducing the number of radio paging terminals by using a computer which recognizes a radio paging terminal owned by a user and a code number of a bar code of the radio paging terminal with a bar code reader, receives the code number of the user, determines a standby order of the user and transmits announcement information to the user. CONSTITUTION: A code number of a user recognized by a bar code reader is received(401), and the code number of a user is compared with a standby person code number(403). If the code number of the user does not correspond to the standby person code number, a standby order is assigned(405). The code number of the user and the standby order are stored in the first storing unit and displayed to a standby region(407). If the code number of the user is identical to the standby person code number, the code number of the user and the standby order are removed(409). The standby order of the standby person following the standby order of the person who returns the receiver is changed(411). The changed order of a plurality of standby persons are re-assigned in the first storing unit and stored, and then the changed order is outputted through the standby region(413). The standby order of the user is checked(415), and if the standby order reaches within a standby order, announcement information is read out and transmitted to a radio paging terminal(417). The announcement information transmitted to the user is periodically provided by certain number of times(419). When the number of transmission reaches a pre-set value, the code number of the user and the changed order are stored in the second storing unit and displayed as a non-return region(421). The changed order of the plurality of standby persons after the changed order of the user is updated again and re-assigned(423). If there is no changed order, it is terminated(425).

Description

System for calling a waiting person and method

The present invention relates to a standby calling system and calling method for automatically transmitting guide information to a user using a user's code number.

In general, those who wait for their turn to use a particular business (including banks, restaurants, hospitals, nightlife, amusement parks, ski resorts, etc.) are provided with a waiting ticket generator.

Then, the user draws a waiting table and waits for the order, and the clerk knows that it is his turn when the clerk presses the call button and the number indicating his turn is output through the display unit.

However, in this case, the user should receive the waiting ticket and wait at the place until it is his turn to watch the magazines, etc. provided by the business, and frequently check whether it matches the number of the next user provided through the display. It's hard to concentrate on work.

In addition, if you concentrate on doing their own work, if the order is too much uncomfortable to have to issue a waiting ticket again from the waiting guide device.

According to a radio call receiver use guide apparatus (application number: Japanese Patent No. 1997-014741) for solving this problem, the user has a radio call receiver.

When the clerk presses the call button, the control unit compares the current wait sequence number with the wait arguments, derives the call number and transmits it to the user's wireless pager through the public network to provide a guide message. It can be seen that.

However, when using the wireless call receiver use guide device, the clerk has a hassle to call the next person to trade next time using the call button whenever necessary.

In addition, the conventional apparatus for using a wireless call receiver has a problem in that information to recognize a user's call number must be stored in a memory in advance.

The present invention is to solve the above problems, by using an identifier such as a barcode, IC chip, and the like to recognize the standby sequence stored in the receiver of the user to send to the control unit based on the user's standby sequence number in the user It is an object of the present invention to provide a waiting call system and a calling method which can notify a clerk automatically through a receiver of a user when the order becomes the order of the user, without having to press the call button.

In addition, the receiver is provided to the user according to the demand, and when the user completes a predetermined task to provide a waiting call system and calling method that can reduce the cost of reducing the number of receivers by the number of receivers.

In addition, if the user is provided with a receiver at the store, the user can handle other things at any place at a certain distance from the store until the call is made to the store, thereby providing a waiting call system and a calling method that can overcome space and time constraints. Its purpose is to.

1 is a schematic diagram of a standby call system according to one preferred embodiment of the present invention.

2 is a detailed configuration diagram of a computer system in a standby call system including a wireless call terminal, a computer system, and a barcode reader according to an exemplary embodiment of the present invention.

3A illustrates a bank to which a waiting call system is applied according to an exemplary embodiment of the present invention.

Figure 3b is a diagram illustrating a nightlife with a waiting call system according to an embodiment of the present invention.

4 is a flow chart for calling a waiter in accordance with a waiter call system in accordance with one preferred embodiment of the present invention.

FIG. 5 is a diagram illustrating a screen for receiving a wireless call terminal of a user according to an exemplary embodiment of the present invention and outputting waiting information and non-return information on the monitor to the monitor; FIG.

<Name of code for main part of drawing>

100: barcode reader 200: computer system

210: control unit 213: comparison unit

216: data processing unit 219: computing unit

230: memory 233: first storage

236: second storage unit 240: monitor

245: display unit 250: guide display unit

260: transmitter 300: wireless calling terminal

According to a preferred embodiment of the present invention for achieving the above object, the step of recognizing the terminal identifier of the first user terminal, determining whether the first user terminal is included in the waiting list registered in advance, 1 if the user terminal is not included in the pre-registered wait list, assigning a wait order to the first user terminal, registering the first user terminal in the wait list of the first storage unit by using the terminal identifier and the wait order; Step, wherein the waiting sequence number is updated corresponding to the termination of a second user terminal included in the waiting list; and when the waiting sequence number reaches a preset waiting rank, the terminal identifier is assigned to the first user terminal. Waiting call room comprising the step of transmitting the guide information using the It is provided.

When the first user terminal is included in a pre-registered wait list, removing the wait list of the first terminal, respectively, waiting order numbers of the wait list of the plurality of user terminals after the wait list of the first user terminal. The method may further include updating the terminal identifier and the updated standby sequence number of the plurality of user terminals.

In addition, when the waiting sequence number of the first user terminal becomes less than or equal to the sequence setting value, a) reading guide information and transmitting it to the first user terminal and setting a preset number of times of transmission to the first user terminal. The method may further include repeating a) until the value is reached.

The method may further include registering a standby list of the first user terminal in a second storage unit when the number of transmissions transmitted to the first user terminal is greater than or equal to a preset number of times and a plurality of users after the waiting list of the first user terminal. The method may further include updating a waiting sequence number of the waiting list of the terminal.

The waiting sequence number of the first user terminal may be a value obtained by increasing a weight of the waiting sequence number of the last waiter included in the pre-registered waiting list.

In addition, the second user terminal may be registered in the waiting list at least before the first user terminal.

The guide information may include at least one of call information and waiter information, and the guide information may be displayed on at least one of a monitor and a guide display unit.

In addition, the monitor or guide display unit is installed in at least one place of banks, restaurants, hospitals, nightlife, play facilities, ski resorts.

In addition, the first user terminal and the second user terminal is characterized in that the radio call terminal.

In addition, the terminal identifier is at least one of a barcode, an IC chip, a recognition symbol, the barcode is recognized by a barcode reader, and the identifier is manually recognized by a keyboard.

According to another preferred embodiment of the present invention, a recognizing means for recognizing a terminal identifier of a first user terminal, a standby sequence number of the first user terminal is assigned based on the terminal identifier, and the standby sequence is a preset standby sequence. And a computer system for transmitting the guide information to the first user terminal using the terminal identifier when receiving the message and receiving means for receiving the guide information from the computer system and displaying the terminal identifier on the outside. This is provided.

The computer system may further include: a comparing unit comparing the terminal identifier of the first user terminal with a terminal identifier of a pre-registered waiting list, and assigning a standby sequence number to the first user terminal according to a result of the comparing unit; A data processing unit for reading and outputting guide information when reaching the preset waiting order; an operation unit updating the waiting sequence number of the first user terminal under control of the data processing unit; and a terminal of the first user terminal from the data processing unit. And a transmitter for wirelessly transmitting the identifier, the standby number, the guide information, the guide information output from the data processor to the first user terminal, and a display unit for displaying the terminal identifiers and the standby numbers of the plurality of user terminals. .

The memory may include a first storage unit for storing wait list information and guidance information of a plurality of user terminals assigned a waiting order and a second storage unit for storing wait list information of the user terminal that has not returned the user terminal. Can be.

In addition, the wait list information may include a terminal identifier and a waiting sequence number.

The receiving means may be a radio call terminal, and the recognition means may be at least one of a barcode reader and a keyboard.

The terminal identifier may be at least one of a barcode, an IC chip, and a recognition symbol.

Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings.

First, prior to describing a preferred embodiment of the present invention will be defined the name described below.

The person described in the preferred embodiment of the present invention is divided into a user, a cashier, a waiter and a receiver returner.

The user is a person who goes to the shop and makes a waiting turn request.

The clerk indicates a person who provides the wireless call terminal to the user after recognizing the barcode displayed on the wireless call terminal by using a barcode reader or the like by the user's waiting order request.

The waiter represents the user who has been assigned the wait order.

The receiver returner is a person who is notified that the waiter is on his turn and comes to the store to return the radio calling terminal.

Accordingly, the user, the waiter and the receiver returner except for the clerk may or may not be the same person.

In addition, the waiter and the receiver returner is another name of the user according to time progress when using the waiter call system of a business, to more clearly describe a preferred embodiment of the present invention.

1 shows a schematic diagram of a standby call system according to a preferred embodiment of the present invention.

Referring to Figure 1, the waiting call system of the present invention guides the user to reach a predetermined waiting rank on the basis of a barcode reader 100 for recognizing the code number of the user, the code number recognized by the barcode reader 100 It comprises a computer system 200 for transmitting a and a wireless call terminal 300 for displaying the guide information transmitted from the computer system 200.

The radio call terminal 300 may use a conventional one or any other radio call terminal newly developed, and may perform at least a radio call function.

In addition, the wireless paging terminal 300 has a bar code marked with a code number attached to a predetermined position outside the terminal or an IC chip mounted at a predetermined position inside.

The barcode reader 100 is composed of a sensor for recognizing the barcode and a converter (A / D converter) for converting an analog signal recognized and input by the sensor into a digital signal, which is obvious to those skilled in the art, and thus description thereof is omitted. do.

However, the barcode reader 100 must be able to recognize the barcode of the radio call terminal 300.

On the other hand, the barcode reader 100 may be replaced by a keyboard, in which case the recognition symbol that can be recognized by the clerk should be displayed in place of the barcode on the wireless call terminal (300).

Therefore, when the clerk checks the recognition symbol of the radio call terminal 300 and manually inputs the recognition symbol using a keyboard, the recognition symbol is recognized as a code number and transmitted to the computer system 200.

The computer system 200 is described in more detail with reference to FIG. 2 as follows.

2 is a detailed configuration diagram of a computer system in a standby call system including a wireless paging terminal, a computer system, and a bar code reader according to an exemplary embodiment of the present invention.

2, the computer system 200 according to the present invention includes a control unit 210, a memory 230, a display unit 245, and a transmitter 260.

The controller 210 transmits guide information to the wireless call terminal 300 when the waiting sequence number of the user reaches within a predetermined waiting rank based on the code number recognized by the barcode reader 100.

Here, the guide information includes at least one of call information and waiter information.

The waiting information is output to the radio call terminal 300 in the form of a text message.

In addition, the call information is output in the form of a bell, vibration, voice, light.

The controller 210 includes a comparator 213, a data processor 216, and a calculator 219.

The comparison unit 213 compares the code number of the user with the code number of the waiter.

The data processor 216 determines whether the code numbers correspond to the code number from the comparator 213 and stores the code number of the user corresponding to the wait sequence number and the wait sequence number assigned by the calculation unit 219 if they do not correspond. 230).

In addition, the data processor 216 reads and transmits the guide information of the waiter from the memory 230 when the waiter's waiting rank reaches a preset waiting rank.

In addition, the data processor 216 may change a plurality of waiting numbers after the waiting sequence number of the wireless calling terminal returner and a waiting code corresponding to the changing sequence number if the code number of the user and the standby code number correspond to each other. The number is sent to the memory 230.

In addition, the data processor 216 removes the code number and waiting sequence number of the wireless call terminal when the code number of the user and the code number of the waiter correspond.

In addition, the data processing unit 216 continues to transmit until the number of times of transmission to the radio call terminal reaches the set number of times.

Preferably, the number setting value is set to 3-5.

The memory 230 includes a standby sequence number assigned by the controller 210 and a code number corresponding to the standby sequence number, a change sequence number changed by returning a receiver returner, a code number corresponding to the change sequence number, and a wireless call. Stores the guide information to be transmitted to the terminal 300.

In addition, the memory 230 registers code numbers and waiting numbers of a plurality of users in the form of a waiting list. In other words, the code number of the user and the waiting sequence number in one-to-one correspondence are registered as one list.

Therefore, when a plurality of users assigned the waiting sequence waits, the memory 230 registers a list of each user in a table form.

In addition, the memory 230 is a code number of the first storage unit 233 for storing the code number, the waiting order, the change order, and the guide information and the wireless calling terminal 300 that did not return the wireless calling terminal 300. And a second storage unit 236 for storing the change sequence number.

In addition, the display unit 245 provides a waiter code number, a change order, and a predetermined wait rank from the memory 230.

In addition, the display unit 245 is preferably a monitor 240.

The monitor 240 is a screen for outputting the user's waiting information. The screen includes a waiting area indicating a code number, a waiting order, a changing order, and the like, and a code number and waiting order of a user who has not returned the wireless calling terminal. And the unreturned area indicating the order of change).

In addition, the display unit 245 may further include a guide display unit 250 in addition to the monitor 240 as necessary.

The guide display unit 250 is located close to the place where the user is assigned the waiting sequence number, and is normally connected to the computer system 200 through a communication line to display contents of waiting information.

The transmitter 260 wirelessly transmits the guide information read by the data processor 216 when the waiting sequence number of the user reaches a predetermined waiting rank.

In addition, the transmitter 260 is provided with a communication circuit for transmitting the guide information in the RF method or Bluetooth (Blue Tooth) method.

The communication circuit may be any circuit configuration capable of transmitting by RF or Bluetooth.

Therefore, the user is provided with the wireless calling terminal 300 which is assigned to the waiting order by the user to use the store, and goes to another place to go to the place to be used by the wireless call of the store after a certain time after doing other things. The wireless call terminal 300 is returned and a predetermined work is processed.

In order to make this easier to understand, embodiments of the present invention will be described with reference to FIGS. 3A and 3B.

3A is a diagram illustrating a bank to which a standby call system is applied according to an exemplary embodiment of the present invention.

In addition, Figure 3b is a diagram illustrating an entertainment establishment to which the waiting call system according to an embodiment of the present invention is applied.

Referring to FIG. 3A, a case where a user requests a waiting sequence number from a bank and then enjoys a game in a game room internet lounge includes an example of a user, a bank, and a game room.

Here, the user is a person who wants to go to a specific business and take care of his work.

In addition, the bank installs the standby calling system, provides a wireless calling terminal when there are a large number of users, transmits the guide information to the user after a predetermined time, and the user wants to take care of his main work. to be.

In addition, the game room represents a place to additionally process work until the user receives the guide information from the bank in order to reduce the boredom waiting for the user who received the wireless paging terminal from the bank when there is a lot of waiting order.

First, when the user goes to the bank and requests the waiting number, the clerk of the bank recognizes the barcode of the wireless calling terminal with the barcode reader and then provides the wireless calling terminal to the user.

If the user's waiting order is far behind, the user goes to the game room and enjoys the game to relieve boredom.

On the other hand, when the waiting sequence of the user reaches a predetermined waiting order by the computer system of the bank, guide information is sent to the user at a predetermined time interval.

The user then goes to the bank and returns the radio calling terminal and performs his job.

FIG. 3B is different from the above-described FIG. 3B in the application place, and the principle of operating the standby call system is corresponding, and the description thereof will be omitted.

In addition, although the place where the waiting call system is applied is limited to a bank and an entertainment establishment, the embodiment of the present invention can be applied to places such as restaurants, hospitals, amusement facilities, ski resorts, and the like.

4 is a flowchart illustrating a call for a waiter according to a waiter call system according to an exemplary embodiment of the present invention.

The code number of the user recognized by the barcode reader is input (step 401), and the correspondence with the code number of the waiter is compared (step 403).

When the clerk scans the barcode of the wireless paging terminal using a barcode reader in response to the user's waiting order request, the code number displayed on the barcode is recognized, and the barcode reader is converted into a digital value by an A / D converter. Sent to the system.

The clerk pays the wireless calling terminal to the user.

The code number is compared with the standby code number in the memory by the comparing section of the computer system.

Based on the value output from the comparator, it is determined whether the code number corresponds to the data processor.

Next, if the waiting code number, that is, the code number and the waiting code number does not correspond to the waiting sequence number is given (step 405).

Here, the inconsistency between the code number and the waiter code number means that the user who is the holder of the code number is requesting the waiting sequence number.

In the provision of the waiting number, the value of the waiting number inputted before the user (i.e., called the final order) plus 1 (i.e., called the waiting number) is assigned to the waiting number of the user.

If the code number of the user and the waiter code number do not correspond as a result of the determination of the data processing unit, the data processing unit transmits the waiting sequence calculation command of the user to the computing unit, and converts the standby sequence calculated by the computing unit into the waiting sequence of the user. Specify.

Next, the user's code number and waiting number are stored in the first storage unit and displayed in the waiting area (step 407).

The data processor sends the code number of the user and the standby sequence calculated by the calculator to the first storage unit and the standby area of the memory.

Here, the standby area means a portion of a screen output to the monitor of the computer system.

The screen output to the monitor is divided into the standby area and the unreturned area, which will be described later.

In step 401, step 403, step 405 and step 407, a waiting sequence is assigned to each of the plurality of users.

On the other hand, if the waiting code number matches at step 403, that is, the code number of the user corresponds to the waiting code number stored in the first storage unit, the code number and waiting sequence number of the user are removed (step 409). .

The user in this case is a person who has already been given a waiting sequence and who returns the current radio calling terminal (hereinafter referred to as a receiver returner).

If it is determined that the code number of the user and the waiter code number correspond, the data processor deletes the waiter code and the wait order (or change order) stored in the first storage unit.

At this time, the waiting sequence number may be a change sequence number in the case of a receiver returner provided with the guidance information according to a predetermined waiting order, or when the user who has been assigned the waiting sequence returns immediately, there is no change in the waiting sequence number of the user. It may be the waiting sequence as it is.

Next, the wait sequence number of the waiter after the wait sequence number of the receiver returner is changed (step 411).

The data processor, which removes the code number of the receiver returner and the waiting sequence number, assigns the changed sequence number to each waiter code number by performing arithmetic processing on each of the wait sequence numbers of the plurality of waiters after the wait sequence number of the receiver returner.

The change sequence number means a value calculated by subtracting 1 from the current standby sequence number by the operation unit.

Next, the changed sequence numbers of the plurality of waiters are reassigned and stored in the first storage unit, and the changed sequence numbers are output through the standby region (step 413).

The change sequence number changed by the calculating unit is reassigned to the change sequence numbers corresponding to the code numbers of the waiters stored in the first storage unit under the control of the data processing unit, and the change sequence numbers of the waiters are output from the monitor. Update the sequence number with the changed sequence number.

Next, after checking the user's waiting rank (step 415), if the user reaches the predetermined waiting rank, the guide information is read and transmitted to the radio call terminal (step 417).

The data processing unit checks until the change sequence number that is continuously changed by the receiver returner becomes the sequence setting value.

The sequence number is preferably set to 3-5.

If the change order of the waiter becomes the order setting value, the data processor reads the guide information from the first storage and transmits the guide information to the waiter's wireless call terminal.

At this time, the guide information is sent to the transmitter, and transmitted by the transmitter to the user's wireless call terminal.

The transmitter has been described above in that it comprises a communication circuit capable of transmitting the guide information by RF or Bluetooth (Blue Tooth) method.

Next, the guide information transmitted to the user is provided periodically (step 419).

The data processor checks the number of transmissions to be sent to the user, and periodically transmits guide information until the number of times is set.

Preferably, the set number of times is set to 3-5 times.

Next, when the number of times of transmission reaches the set number of times, the code number and the change order of the user are stored in the second storage unit and displayed as an unreturned area (step 421).

This may be the case when the user turns off the radio call terminal, or the user does not check the guide information or does not reach the business place in the middle of the other.

The data processor checks the number of times of transmission, and when the number of times is set, moves and stores the code number and the change order of the waiter to the second storage unit, and then displays the code number and the change order as an unreturned area.

Next, the change sequence of the plurality of waiters after the change sequence of the user is updated and reallocated again (step 423).

The data processing unit recognizes a change sequence request of a plurality of waiters after the change sequence of the user, in which the code number and the change sequence of the user are caused by the movement from the first storage unit to the second storage unit.

The operation sequence corresponding to steps 411 and 413 changes the change order of the plurality of waiters by the operation unit, and stores the changed change order corresponding to the code numbers of the plurality of waiters of the first storage unit. Mark as an area.

Next, if there is no change sequence present, the process ends (step 425).

The change order is continuously reduced by returning and not returning the receiver returner, and the system of the present invention is terminated when the change order is no longer present in the first storage unit.

5 is a diagram illustrating an example of a screen provided with a user's wireless paging terminal according to an exemplary embodiment of the present invention and outputting waiting information and non-returned information due to the non-return of the wireless paging terminal to the monitor.

Referring to FIG. 5, the screen is divided into a waiting area indicating waiting information of the user and an unreturning area indicating unreturned information according to the unreturned return of the receiver's wireless calling terminal.

The wireless calling terminal is provided to a plurality of users who are to be given a waiting sequence number.

However, before providing the radio calling terminal, a barcode is recognized by a cashier to identify the provided radio calling terminal.

For example, in the case of the waiting area, the code number of the radio call terminal provided to the user who came first to the store is 8 and the waiting sequence number assigned to the user is 1.

The code number of the radio calling terminal provided to the next user is 20, and the waiting sequence number is 2.

The next user is code number 27, waiting sequence 3, and the next user is shown as illustrated in FIG.

Here, the code number, regardless of the waiting sequence number, is that the code number is uniquely provided in the barcode of the wireless call terminal, and the clerk randomly selects the wireless call terminal and scans it with the barcode reader. Is caused.

Also, the non-return area is an area for managing the receiver non-returners when the receiver returner does not return the radio call terminal.

On the other hand, the barcode of the radio call terminal may be changed to a new unique code number in some cases.

As shown in FIG. 5, the receiver returner having the code number 7 has not returned the radio calling terminal first, followed by the code number 15, the code number 86, and the code number 52.

The receiver returner who has not returned the radio calling terminal in the unreturned area is preferably provided with the radio calling terminal at least before the waiting number of the waiting code number 8 in the waiting area.

As described above, the standby calling system and the calling method according to the present invention recognizes the code number of the wireless calling terminal and the barcode of the wireless calling terminal with a barcode reader and receives the user's code number to wait for the user. By determining the rank and using a computer to transmit the guide information to the user at a predetermined time, the configuration is simple and the number of wireless calling terminals can be reduced, thereby reducing the cost.

In addition, the waiting call system and calling method according to the present invention can achieve the effect of overcoming the constraints of space and time by moving to a place at a certain distance from the business until the order of their own to perform other tasks Can be.

In particular, if the store only knows the user's waiting number, the computer automatically checks the user's waiting order and notifies the user. Therefore, the clerk calls the user or presses the call button to inform the user in advance. Elimination can be eliminated, resulting in increased work efficiency.

Although the above has been described in detail through the preferred embodiment of the standby calling system and calling method of the present invention, the contents are not limited to the field of the present invention described in the following claims. In addition, it will be apparent to those skilled in the art that various changes and modifications can be made within the scope of the present invention.

Claims (23)

Recognizing a terminal identifier of the first user terminal; Determining whether the first user terminal is included in a pre-registered waiting list; Assigning a waiting sequence number to the first user terminal if the first user terminal is not included in a pre-registered waiting list; Registering the first user terminal to the waiting list of the first storage unit using the terminal identifier and the waiting sequence number, wherein the waiting sequence number is updated corresponding to the termination of the second user terminal included in the waiting list; ; And Transmitting guide information to the first user terminal using the terminal identifier when the waiting sequence number is within a preset waiting rank. Waiting method of calling, characterized in that it comprises a. The method of claim 1, If the first user terminal is included in a pre-registered wait list, removing the wait list of the first terminal; Updating a waiting sequence number of waiting lists of the plurality of user terminals after the waiting list of the first user terminal; And Registering a terminal identifier and an updated waiting sequence number of the plurality of user terminals; Waiting method of calling, characterized in that it further comprises. The method of claim 1, A) reading guide information and transmitting the guide information to the first user terminal when the waiting sequence number of the first user terminal becomes less than or equal to the sequence setting value; And Repeating a) until the number of transmissions transmitted to the first user terminal reaches a preset number of times setting value; Waiting method of calling, characterized in that it further comprises. The method of claim 1, Registering the waiting list of the first user terminal in a second storage unit when the number of transmissions to the first user terminal is equal to or greater than a preset number of times; And Updating the waiting sequence numbers of the waiting list of the plurality of user terminals after the waiting list of the first user terminal; Waiting method of calling, characterized in that it further comprises. The method of claim 1, The waiting sequence number of the first user terminal is It is a value obtained by increasing the weight of the wait sequence number of the last waiter included in the pre-registered wait list. Waiting method of calling, characterized in that. The method of claim 1, The second user terminal, Being registered in the waiting list at least before the first user terminal Waiting method of calling, characterized in that. The method of claim 1, The guide information, Comprising at least one of call information and waiter information Waiting method of calling, characterized in that. The method of claim 1, And the guide information is displayed on at least one of a monitor and a guide display unit. The method of claim 8, The monitor or guide display unit, Waiting call method, characterized in that installed in at least one of the bank, restaurants, hospitals, nightlife, amusement facilities, ski resorts. The method of claim 1, The first user terminal and the second user terminal, Standby calling method characterized in that the wireless call terminal. The method of claim 1, And the terminal identifier is at least one of a barcode, an IC chip, and a recognition code. The method of claim 11, The barcode is, Waiting call method, characterized in that recognized by the barcode reader. The method of claim 11, And the recognition code is manually recognized by a keyboard. Recognition means for recognizing a terminal identifier of the first user terminal; A computer system for assigning a standby sequence number of the first user terminal based on the terminal identifier, and transmitting guide information to the first user terminal using the terminal identifier when the standby sequence number reaches a preset standby rank; And Receiving means for receiving the guide information from the computer system and displaying the terminal identifier externally Waiting call system comprising a. The method of claim 14, The computer system, A comparison unit for comparing the terminal identifier of the first user terminal with the terminal identifier of a pre-registered waiting list; A data processing unit for assigning a waiting sequence number to the first user terminal according to a result of the comparing unit, and reading and outputting guide information when the waiting sequence number reaches a preset waiting rank; An operation unit for updating the standby sequence number of the first user terminal under control of the data processing unit; A memory for storing the terminal identifier of the first user terminal, the waiting sequence number, and the guide information from the data processor; And Transmitter for wirelessly transmitting the guide information output from the data processor to the first user terminal Waiting call system, characterized in that comprises a. The method of claim 14, The computer system, Display unit for displaying the terminal identifier and waiting sequence number of the multi-user terminal Waiting call system, characterized in that further comprises. The method of claim 15, The memory, A first storage unit for storing waiting list information and guide information of the plurality of user terminals assigned the waiting order; And A second storage unit for storing wait list information of the user terminal that has not returned the user terminal; Waiting call system, characterized in that comprises a. The method of claim 17, The wait list information is, Waiting call system, characterized in that the terminal identifier and the wait sequence number. The method of claim 16, The display unit, And at least one of a monitor and a guidance display. The method of claim 14, And the receiving means is a wireless calling terminal. The method of claim 14, The recognition means, At least one of a barcode reader and a keyboard. The method of claim 14, And the terminal identifier is at least one of a barcode, an IC chip, and a recognition symbol. The method according to claim 14 or 15, The guide information, And a caller information and a waiter information.