KR20010016699A - Method for notifying the message standby state using voice mailing system - Google Patents

Abstract

PURPOSE: A method for notifying message waiting using a voice mailing system(VMS) is provided to notify every kind of message stored in the VMS to a desired terminal by using an originating function of the VMS. CONSTITUTION: If messages are received from a subscriber(201), necessary messages are stored(202). Whether a short message service(SMS) is normal is decided(203). If the SMS is normal, a message waiting notification(MWN) function through the SMC is performed(204). If the SMS is not normal, whether the messages designated in the step of S202 are set up to be notified at a desired time is decided(205). If the designated desired time is reached(206), a kind of a terminal is decided(207). If the designated time is not set up in the step of the S205, the step(207) of deciding the kind of the terminal is performed. If the kind of the terminal is a pager, originating is performed to the pager(208). If a response for the originating is received(211), the number of stored messages, the date of the stored messages, and a telephone number of an originator are notified(213). If the kind of the terminal is a general telephone set in the step of S207, the general telephone set is called(209), If a response for the calling is received(212), the number of stored messages, the date of the stored messages, and the telephone number of the originator are notified(214). If the kind of the terminal is a cellular phone in the step of S207, the cellular phone is called(210), the number of stored messages, the date of the stored messages, and the telephone number of the originator are notified(215).

Description

Message waiting notification method using voicemail system {METHOD FOR NOTIFYING THE MESSAGE STANDBY STATE USING VOICE MAILING SYSTEM}

The present invention relates to a method for notifying a terminal (phone) to be notified of the number of messages stored in a voicemail box, a caller number, a date, etc. by using a calling function of a voicemail system (hereinafter referred to as a VMS).

In general, when the cellular system and the VMS are interworked, if the subscriber is subscribed to the voicemail box, when the subscriber cannot talk with the subscriber due to a busy or powered off message, a message is provided according to the service provided by the VMS. You can record it and leave it.

In the cellular system interworking with the VMS, a voice message incoming notification method manages a flag corresponding to whether or not the voice message is received for each subscriber. When the voice message is received in the VMS, the subscriber system sets the subscriber flag to the cellular system and sends a specific tone indicating the incoming call before the subscriber makes a call or receives a call. When the subscriber listens to the message by connecting to the VMS to listen to the message and listen to the specific tone informing the incoming message, the cellular system releases the subscriber flag.

However, in a situation where the subscriber cannot make a call, the caller leaves a message to the subscriber, and can notify the subscriber's terminal of the number of messages remaining and the inputted telephone number through the short message center (SMC). have. Such a service is called a Short Message Service (SMS). However, there may be subscribers whose SMS does not operate normally or are not registered in the SMC. In this case, the message waiting notification cannot be performed.

Accordingly, an object of the present invention is to send a variety of messages to a desired terminal using the VMS call function for messages stored in the VMS (voice message, FAX message, E-mail, etc.) for subscribers whose SMS function is abnormal or not registered in SMS. It provides a way to notify.

In order to achieve the above object, the present invention provides a message waiting notification method using a voice mailbox system, wherein a message is received from a subscriber to the voice mailbox system, and a message is stored; And determining a type of the terminal to notify the message, and notifying the determined terminal of the waiting for the stored message.

1 is a schematic overall configuration diagram of a system related to message waiting notification service using a voicemail system according to an embodiment of the present invention;

2 is a flowchart of a message waiting notification process using a voicemail system according to an embodiment of the present invention.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings. In the following description, specific details such as specific components are shown, which are provided to help a more general understanding of the present invention, and it is understood that these specific details may be changed or changed within the scope of the present invention. It is self-evident to those of ordinary knowledge in Esau.

1 is a schematic overall configuration diagram of a system related to message waiting notification service using a voicemail system according to an embodiment of the present invention. Subscriber 130 is connected to the switch 100 via a PCSNET (PCSNET) 120 and the switch 100 and the VMS 110 is connected as an ISUP protocol to service the voicemail function. It is also connected to the general PSTN 14 to notify the waiting of the message to the general telephone and pager 150.

If the caller does not make a normal call with the desired party, the caller is automatically connected to the VMS to store the voice message, leave the caller's phone number, or leave a fax message. VMS notifies the pager, the landline phone or the mobile phone by using the caller function. The VMS automatically delivers the number of stored messages, the stored date and the caller's phone number. At this time, when sending to the mobile phone sends a mutually promised message to the exchange so as not to return to the voicemail.

The above-described series of operations may be serviced irrespective of the SMS function through the short message center (SMC) currently serving. In addition, if you want to talk to the caller who left the message while listening to the message stored in the voicemail, you can press the specific key to automatically call the caller using VMS.

2 is a flowchart of a message waiting notification process using a voicemail system according to an embodiment of the present invention. Referring to FIG. 2, first, if there is a message reception from a subscriber in step 201, a necessary message is stored in step 202. In step 203, it is determined whether the SMS is normally serving. If the service is normally performed, the process proceeds to step 204 to perform the message waiting notification function through the SMS as in the prior art. At this time, the determination of whether the SMS is normally serving may be determined by whether the MWN (Message Waiting Notification) function is set. On the other hand, if the SMS does not normally service in step 203 (or when not using the SMS) proceeds to step 205. In step 205, it is determined whether the designated message is designated to be designated at the desired time in step 202. If the designated time notification is set, the process proceeds to step 206 and waits until the designated time is reached. If the designated time notification is not set, the process proceeds directly to step 207.

In step 207, the type of terminal to be notified is determined. If it is determined that the type of the notification terminal is the pager, the flow proceeds to step 208. In step 208, the pager subscriber transmits to the pager regardless of the voicemail function of the subscriber. If there is a response in step 211, the flow proceeds to step 213 to notify the number of stored messages, the date the message is stored, and the caller's telephone number.

On the other hand, if the type of the terminal to be notified is determined in step 207, if the type of the notification terminal is a general telephone, the flow proceeds to step 209. In step 209, the general telephone is called. If there is a response in step 212, the flow proceeds to step 213, and the voice number is informed of the number of stored messages, the date the message is stored, and the caller's telephone number.

If it is determined in step 207 that the type of the terminal to be notified is the result, if the type of the notification terminal is a mobile phone, the process proceeds to step 210. In step 209, the mobile phone proceeds to step 215, and a voice message is informed of the number of stored messages, the date the messages are stored, and the caller's telephone number. At this time, when the call sent to the mobile phone does not return to the VMS again, the message is pre-appointed to the exchange and notified. In addition, if you want to talk to the caller who left the message while listening to the message stored in the voicemail, you can call the caller by pressing a specific key.

By the above configuration, the message waiting notification using the voicemail system according to the characteristics of the present invention can be made.

Meanwhile, in the above description of the present invention, specific embodiments have been described, but various modifications may be made without departing from the scope of the present invention. Therefore, the scope of the present invention should not be defined by the described embodiments, but by the equivalents of the claims and claims.

The caller may not always talk to the other party at the desired time. This may be because the terminal is not powered, the other party is in an area where the call is not smooth, or the call may not be answered due to a meeting or other situation. At this time, because you can not continue to call the other party, if you record and forward the necessary message or leave the phone number, smooth communication between each other will be achieved. The present invention instead of using a conventional method of handing over a short message through SMS, using a mail mailbox function, the mail mailbox number, the message storage time and date, the number of voice messages, the number of emergency messages, the number of fax messages, the message type (voice, Fax By notifying the terminal of a message such as), it also serves as an SMS backup and enables message waiting notification without SMS.

Claims (5)

In the message waiting notification method using the voicemail system, Storing the message when the message is received from the subscriber to the voicemail system; Determining the type of terminal to which the message is to be notified if the SMS service is not normally performed; And notifying the terminal of the stored message to the determined terminal. The method of claim 1, wherein the type of the terminal comprises a pager, a general telephone, and a mobile phone. 2. The message waiting notification according to claim 1, wherein when the type of the terminal is a mobile phone, the call is sent to the exchange to notify the exchange when a call sent from the mobile phone does not return to the voice mail system again. Way. The message waiting notification method according to claim 1, wherein if a caller who has left a message and a call is desired while listening to the stored message, the caller is connected to the caller by pressing a predetermined key. The method of claim 1, wherein the notification of the stored message includes a number of stored messages, a date on which the message is stored, and a caller's telephone number.