KR20000058368A - System of automatic order and receipt of internet - Google Patents

Abstract

PURPOSE: A system for automatically receiving orders using the Internet is provided to deliver goods through shop located the shortest path. CONSTITUTION: In a system for automatically receiving orders using the Internet, stores and customers subscribe to an Internet order receiving server(1) through the internet. A customer who wants to purchase goods confirms the stores, searches the goods to make out an order sheet, and then sends the order sheet to the Internet order receiving server. The order sheet is directly transmitted to the server of corresponding store. Customer information is inputted to a customer information database(10) of the server in case of a new customer whereas points are accumulated and order items are stored an order database(11) in case of a customer(2) who has subscribed to the server. The inputted order sheet is printed to be kept and the customer who ordered the goods is informed of whether reception of the order sheet has been completed or not, an order receipt number and when delivery is available through the Internet order receiving server. Further, the internet order receiving server includes a store database(12) for maintaining various data in connection with stores per region.

Description

System for automatic order and receipt of internet

The present invention is to accurately receive and process the goods ordered by the consumer in the shortest time in order to purchase the goods over the Internet to deliver to the consumer, more specifically, if the consumer sent the product order over the Internet to the Internet server The present invention relates to an automatic order receiving system using the Internet in which a received order form is automatically received and processed by a computer (PC) of a retailer located at the shortest distance from a consumer.

Even in the early 1990s, the Internet, which some of them could use as their own means of communication, is now an indispensable necessity, and it is even called the Passport, which must be possessed by mankind as they enter the new millennium. One of the crucial moments of the popularization of the Internet is the Web.

Recently, various services such as e-commerce, e-advertisement, and internet phone are provided based on such internet web, and Internet service is the most important as users can easily receive what they have physically performed through the internet. It is emerging as a business.

The Internet service business develops an internet site that provides services, enables users to access and use it through the Internet, and receives an information fee from the user, or from advertising clients in exchange for advertising certain products through the website of the site. Back-to-back, many people build a website, recruit users, and market with a small idea.

Among the Internet service businesses, the current flow in the Internet shopping field is as follows.

When a user connects to a site that delivers rice while searching for an Internet site, the site informs the user about the types of rice being handled and the selling price for each type through his homepage.

After confirming this, the user calls the corresponding site to place a phone order or inputs a credit card owned by the user and the user's personal information (eg, address and phone number) to perform an order operation.

Alternatively, if a consumer orders a product over the Internet,

The order is received by the Internet server and then sent to the mail account designated by the specific distribution center or sales center via the Internet mail server, or sent to the designated fax via the Internet fax server. Do this.

This conventional technology has a problem that it is ambiguous to confirm whether the time reservation state and correct transmission that are generated via the mail server or the fax server are completed, and therefore, the result of receipt of the order and the delivery of the goods to the consumer are assured. There is a problem that can not tell you immediately. This is an important factor that is difficult to process quickly and does not guarantee prompt delivery of goods to consumers. Therefore, the opportunity loss cost that the seller must bear, such as the cost burden due to business delay and the difficulty of satisfactory customer service, will eventually be passed on to consumers.

The present invention was developed to solve the above problems, when the consumer is connected to the Internet server through the Internet, the product to be displayed at a glance to sell the product so that you can search and order, the consumer directly retrieves the product, Check the details of the product to be purchased, convert the customer's product order into the appropriate form, and then send the order form to the retailer, and inform the consumer whether the order has been received or not. By automatically handling the entire process of instant notifications, it ensures the reliability of receiving orders as many Internet users visit the store or order them by phone. Acquisition of goods from order of goods by issuance of numbers To provide an automated system orders using the Internet to clarify that a series of advances ensure the reliability between the retailer and the consumer price until payment has its purpose.

The type of goods in the present invention refers to various types of products, and refers to all products that can be delivered in the present society, such as food, for example, pizza, hamburgers, Chinese food, Korean food, etc., in addition to products generally used.

1 is an overall schematic view of the present invention;

2 is an overall configuration diagram of the present invention,

3 is a block diagram illustrating an order processing process between an Internet order receiving server and a consumer in an embodiment of the present invention;

4 is a flowchart illustrating a process of processing an order between an Internet order receiving server and a consumer of FIG. 3;

5 is a block diagram showing an order processing process between an Internet order receiving server and a retailer in an embodiment of the present invention;

FIG. 6 is a flowchart illustrating a process of processing an order form between an Internet order receiving server and a retailer of FIG. 5;

7 is a flow chart showing the internal processing of the Internet order receiving server of the present invention;

8 is a processing area diagram of a store server of the present invention;

9 is a flowchart illustrating an internal process of the retailer server of FIG. 8.

<Explanation of symbols for main parts of drawing>

1: Internet order receiving server 2: Consumer

3: store 4: internet network

10: Consumer Information Database 11: Order Database

12: Store Database 30: Consumer and Order Database

300: automatic / manual order receiving function 301: customer management function

302: menu management function 303: delivery area management function

304: Sales management function 305: Delivery management function

306: program configuration function 307: communication function

In order to achieve the above object, in the automatic order reception system using the present inventors, the sales outlet of each region is registered as a member through the Internet network, and the consumer is connected to the Internet order reception server to register as a member according to the registration procedure. Ordering step of sending the order to the store and the order history to the Internet order receiving server to create an order by the form of order form by checking the sales outlets and product search for each region, the order of the consumer received from the consumer Is automatically entered directly into the server of the corresponding store, and if the customer is an existing customer, the customer information is entered. If the existing customer is an existing customer, the point score is accumulated and the order history is stored. Print and send the order form Whether to accept the completion of the entered orders on the Internet and the number of orders, delivery time is made to order received notification step of notifying consumers via the Internet order receipt server.

Preferably, the Internet order reception server includes a consumer information database for storing and managing consumer information such as a map, address, telephone number, and existing transaction information of a subscribed consumer, an order database for storing and storing orders made by the consumer, and a business in each region. It includes a store database that stores and manages various information of the store, such as the store's map, address, telephone number, handling products, and existing transaction details.

More preferably, the retailer server includes a consumer and order database that stores and manages existing information such as a map, address, telephone number, transaction results, and existing order.

In addition, the consumer and order database includes automatic / manual order reception function, customer management function, menu management function, delivery area management function, sales management function, delivery agent management function, program environment setting function, communication function with Internet order reception server, etc. It includes.

Optionally, the customer management function and the sales management function can grasp information such as purchase history, order taste, birthday, first transaction date, cumulative purchase amount, point score, and directions of existing consumers at a glance. Includes graphing sales analysis data such as weekly, monthly, and yearly.

Hereinafter, a preferred embodiment of the automatic order receiving system using the Internet of the present invention described above in detail with the drawings.

Figure 1 shows the overall schematic diagram of the present invention, Figure 2 is an overall configuration diagram of the present invention, Figure 3 is a block diagram showing an order processing process between the Internet order receiving server and the consumer in an embodiment of the present invention, Figure 4 is a flowchart illustrating a process of processing an order between an Internet order receiving server and a consumer of FIG. 3, FIG. 5 is a block diagram illustrating an order processing process between an internet order receiving server and a retailer in an embodiment of the present invention, and FIG. 5 is a flowchart showing an order processing process between an Internet order receiving server and a retailer, FIG. 7 is a flowchart showing an internal processing process of the Internet order receiving server of the present invention, and FIG. 8 is a processing area diagram of a store server of the present invention. 9 is a flowchart illustrating an internal process of the retailer server of FIG. 8.

As shown in FIG. 1, reference numeral 1 designates an Internet order receiving server.

Reference numeral 2 designates a variety of consumers who can order various products of various industries by accessing the Internet network 4 using a personal computer (hereinafter, abbreviated as "PC").

Reference numeral 3 indicates a store that provides a variety of products of various industries, wherein the store (3) is a dedicated Internet line (for example, Hanaro Telecom, Thrunet, ADSL, ISDN, etc.) where a computer is installed and is always connected to the Internet. ) Must be installed. This is for when the consumer 2 orders the goods through the internet network 4, the server of the internet order receiving server 1 and the server of the store 3 for the order history immediately after the order communicate with each other.

First, when the consumer 2 connects to the Internet order receiving server 1 through the Internet network 4 for a desired product, all the conditions closest to the location of the consumer 2 among the retailers 3 registered as members are determined. Selecting a store (3) that satisfies and submits an order to the Internet order receiving server (1), the Internet order receiving server (1) delivers the order to the store (3) desired by the consumer (2) and the store ( In 3), the order receipt confirmation notification is notified to the internet order reception server 1 through the Internet leased line, and the internet order reception server 1 notifies the customer 2 of the order reception number and delivery time indicating the completion of the order. do.

In the transaction made as described above, when the retailer 3 finally supplies the product to the place where the consumer 2 is located within the deliverable time, the consumer 2 may pay the product price to the delivery person of the retailer 3.

In order to achieve such a smooth transaction, as shown in FIG. 2, the consumer information such as the map, address, phone number, and existing transaction details of the consumer 2 registered as a member of the Internet order receiving server 1 may be stored and managed. The customer information database (10), the order database (11) that stores and manages the orders created by the consumer (2) and the retail stores (3) in each region of the store, such as the map, address, telephone number, handling products, existing transactions A store database 12 for storing and managing various kinds of information is provided.

In addition, the server of the store (3) is formed with a consumer and order database (30) that stores and manages the information, such as directions, addresses, telephone numbers, transaction records and existing orders of the existing consumer (2), the consumer and orders The database 30 is automatically received by the consumer and the order database 30 when the server of the store 3 is logged in when the order of the consumer 2 arrives at the Internet order receiving server 1.

Next, look at the process of processing the order between the Internet order receiving server 1 and the consumer 2 through Figures 3 and 4,

First, when the consumer 2 connects to the internet order reception server 1 through the internet network 4, fills out an order form according to the order form, and sends the order to the internet order reception server 1 from the consumer 2. The received order is sent to the retailer (3) server, and the consumer (2) is notified of whether the order was received from the retailer (3) server, the receipt number, and the delivery time. 2) is connected to the Internet order receiving server (1) through the Internet network (4) and at this time the Internet order receiving server (1) checks whether or not the relevant consumer (2) is a member to join the membership The customer information is stored in the consumer information database 10 through the procedure, and in the case of a member, the merchandise of the retail store 3 for each region stored in the Internet order receiving server 1 is immediately stored. After searching, consumers (2) who are willing to purchase and place an order immediately fill out an order form and send it to the Internet order receiving server (1). At this time, the Internet order receiving server (1) checks whether the order is written false and In the case of an order, a reception rejection message for the order is displayed. In the case of a normal order, the order history is stored in the order database 11 of the Internet order reception server 1 and the order is transmitted to the server of the store 3.

In addition, the Internet order receiving server 1 immediately notifies the consumer 2 who placed the order of the receipt processing and the result data of the order returned immediately from the store 3 and terminates the automatic order receiving situation.

Next, the process of processing the order form made between the Internet order receiving server 1 and the store 3 will be described with reference to FIGS. 5 and 6.

First, the order book of the consumer 2 received by the Internet order receiving server 1 from the consumer 2 is automatically input directly into the order database 30 of the corresponding store 3, and then whether the order has been received or not; The number, delivery time, etc. are notified to the Internet order receiving server 1, more specifically, the Internet order receiving server 1 is a real-time to the store (3) in the order form received from the consumer (2) in a certain form And the server of the retailer (3) checks whether or not the consumer (2) is an existing customer based on the order book data of the consumer (2) that has been transmitted. Register and store information such as point scores, order details, if an existing customer, and then automatically store the order details in the order database 30.

In addition, the order sheet is immediately printed on a printer and the operator is notified to the Internet network 4 that the order sheet has been received.

In this way, the main area for connecting and communicating the consumer 2 and the corresponding store 3 with each other, managing, exchanging, and storing information is the Internet order receiving server 1, hereinafter, referring to the internal processing of the Internet order receiving server 1 as shown in FIG. It will be described in detail with.

As shown in FIG. 7, the operation of the Internet order receiving server 1 has two types of processes, namely, a connection of a consumer 2 and a connection of a store 3.

When describing each of the following, first look at the case of the consumer (2), if the consumer (2) is connected through the Internet network (4) to check whether or not the membership, and if you are a non-member to fill out the application form, if the member When a consumer (2) who is willing to sign up registers a membership application form, he / she registers in the consumer information database (10) with the registration information of the consumer (2). And allow you to search for the product, create an order, etc. This series of operations are all performed in conjunction with the retailer database 12 and the consumer information database 10 registered in advance.

When the consumer (2) has created an order form, the order is stored in the order database (11) of the Internet order reception server (1), and then transferred to the server of the store (3). The order is stored in the order database (11) of the order receiving server (1), and when the order is received, the member processes the points, services, etc., and the customer (2) corrects and cancels the request for the order. If not, the order acceptance will be terminated, but if the customer (2) requests to modify or cancel the order, he / she can fill out an order modification and cancellation application, and also modify and cancel the order for the order on the server of the retailer (3). If it is possible to cancel by checking whether or not it is possible, the order modification and cancellation result for the order is stored in the order document database (11) Notify the visa (2) of the result. However, if the retailer 3 has been informed that the order modification and cancellation is difficult due to the substantial delivery work for the order, the consumer 2 is informed that the order correction and cancellation is difficult and the situation is terminated.

Next, looking at the case of the store (3), if the non-specified various various stores (3) is connected through the Internet network (4) to check whether or not registered as a store (3), if the non-member shop membership application form If the retailer who is willing to sign up as a member shop fills out a membership application, the company's name, address, telephone number, fax number, representative, etc. It is determined whether the store is operating normally, such as business hours, delivery area, or the like, and whether the store is reliable, whether it is promptly delivered to the order, or whether the store is eligible. If the registration is rejected as a store, the situation is terminated, but if the registration is approved as a store or if the store is already registered (3), an automatic login process is performed. At this time, the store is opened on the Internet order receiving server (1). In this case, the Internet order receiving server 1 stores various information of the store, such as a map, address, telephone number, handling product, opening time of the store, etc. in the store database 12. Will be kept.

On the other hand, after the login process, the information necessary for the business can be modified, such as modifying the information of the store, new registration and modification of the product information.

If the store is closed due to the end of work, the automatic logout procedure is carried out. In this case, the internet order receiving server 1 is automatically notified that the store is closed, which is the Internet order receiving server 1). The store database 12 stores the store closed.

8 and 9 will be described in detail below.

The server of the store (3) has a consumer and order database 30 is formed, the consumer and order database 30 is an automatic / manual order receiving function 300, customer management function 301, menu management function 302 ), Delivery area management function (303), sales management function (304), deliveryman management function (305), program environment setting function (306), communication function with the Internet order receiving server (1), etc. The customer management function 301 and the sales management function 304 can grasp information such as purchase history, order taste, birthday, first transaction date, cumulative purchase amount, point score, and directions of existing consumers at a glance. , As a graph showing sales analysis data such as region, time zone, day of week, weekly, monthly, and year.

The first time the server of the retailer 3 is connected to the Internet order receiving server 1, the login procedure is automatically processed, which is a procedure for notifying the Internet order receiving server 1 that the store has been opened. In addition, the Internet-only lines Hanaro Telecom, Durrunet, Korea Telecom (ADSL), etc., due to the nature of the IP will be changed to a fluid, and the floating IP is notified to the Internet order receiving server (1) when the order is received through the Internet network (4) It is a procedure to secure the Internet address that can be received in real time from the Internet order receiving server (1). In addition, once the salesperson of the store (3) is going to work, this is a procedure to clarify the responsibility for the delivery accident that may occur during the delivery of goods.

There are two types of receipt of orders, one is the general order reception via telephone or direct visit, and the other is the order reception through the internet network (4). After checking the accuracy of the data, such as whether the retailer (3) server has been sent according to the specifications of the consumer and the order database (30), it is determined whether the received order is a new consumer order or a registered consumer order. In the case of a new consumer, the member information and the order information are stored in the consumer and order database 30, and in the case of a pre-registered consumer, only the order information is stored in the consumer and order database 30 through the Internet network 4 Notify the operator of the receipt of the order, print the order for the order received, and confirm receipt of the order, Notify the Internet order receiving server of order receipt number and delivery time.

The present invention made as described above provides consumers with the convenience to shop a variety of products in a variety of industries non-stop, to the store to reduce the enormous cost and organization operating costs, such as the joint operation of the sales line and to automatically accept orders To improve the efficiency of the work, and also to ensure that the majority of Internet users, the same as ordering the goods by visiting a physical store or by phone, and to ensure the reliability of order receipt, furthermore, unlike the telephone It is effective to secure the reliability between the retailer and the consumer by clearing a series of processes from ordering a product to acquiring and paying the product.

While the invention has been shown and described with reference to certain preferred embodiments, the invention is not limited to the embodiments described above and does not depart from the spirit of the invention and has ordinary skill in the art to which the invention pertains. Various changes and modifications may be made by the user.

Claims (5)

A retailer (3) operating in each region registers as a member through the Internet network (4), and a consumer (2) accesses the Internet order receiving server (1) and registers as a member according to the membership registration procedure. Order confirmation step of sending the order to the store and store the order history to the Internet order receiving server (1) by making an order by the confirmation and product search form order form, The order of the consumer 2 received from the consumer 2 is automatically entered directly into the server of the corresponding store 3, and if the customer is an existing customer, the customer information is entered. Order entry step of accumulating and storing scores and order details, Print and keep the entered order form and the Internet through the order (4) to inform the consumer (2) through the Internet order receiving server (1) of the completion of receipt of the input order, the order reception number, and the delivery time Automatic order reception system using the Internet, characterized in that the reception was made in the notification phase. . The method of claim 1, The Internet order receiving server (1) has a consumer information database (10) that stores and manages consumer information, such as a map, address, telephone number, existing transaction history of the subscribed consumer (2) and an order book for managing the order created by the consumer Automatic order reception using the Internet, including a database (11) and a store database (12) for storing and managing various information of the store, such as the map, address, telephone number, handling products, existing transaction history of the operating stores for each region system. The method of claim 1, The store (3) server automatic order using the Internet, characterized in that it includes a consumer and order database (30) that maintains the information, such as a map, address, telephone number, transaction records and existing orders of the existing consumer (2) Reception system. The method of claim 3, wherein The consumer and order database 30 is automatic / manual order receiving function 300, customer management function 301, menu management function 302, delivery area management function 303, sales management function 304, deliveryman management An automatic order receiving system using the Internet, which includes a function 305, a program environment setting function 306, a communication function 307 with the Internet order receiving server 1, and the like. The method of claim 4, wherein The customer management function 301 and the sales management function 304 can grasp information such as purchase history, order taste, birthday, first transaction date, cumulative purchase amount, point score, directions, etc. of existing consumers at a glance. Automatic order acceptance system using the Internet, characterized in that including the display of the sales analysis data such as hourly, weekly, weekly, monthly, year.