KR102659298B1 - Emergency callingElevator emergency call system equipped with the function of utilizing passengers' personal information - Google Patents

Abstract

This invention relates to an elevator emergency call system equipped with a function for utilizing the personal information of emergency call passengers. The composition of the invention includes a main device installed in the machine room of the elevator, installed inside the car of the elevator, and connected to the main device. , a magnetic device equipped with a built-in microphone, camera, monitor, Bluetooth and UWB transceiver and connected to an emergency call button, and a management room installed in the management room and connected to the main device, and connected to a microphone, speaker, camera, and monitor. It is installed in the management room and is connected to the main device and management unit to manage and store data related to emergency calls, including elevator numbers and mosquito locations, and at the same time displays personal information screens consisting of the requesting helper's name, age, type of disability, phone number, and address. It includes a control server that is displayed on the monitor of the management unit and the monitor of the operating PC, and an operating PC installed in the management room and connected to the control server. The control server is registered with the government or local government and is connected to the control server. Personal information (name, age, type of disability, phone number, address) of physically disabled people and dementia patients is stored in advance, and elevator emergency situations and elevator emergency information are stored on the smartphones of physically disabled people and dementia patients registered with the government or local governments. A related smartphone app is installed.

Description

Emergency calling Elevator emergency call system equipped with the function of utilizing passengers' personal information}

This invention relates to an elevator emergency call system equipped with a function of utilizing personal information of passengers calling emergency calls. More specifically, it allows managers to know personal information about passengers who call emergency calls, thereby efficiently rescuing passengers in need. In addition, disabled people with speech impairments can use sign language to communicate with managers during an emergency situation. If the emergency call connection is disconnected and physically/electrically restored, the manager can This relates to an elevator emergency call system equipped with a function for utilizing the personal information of emergency call passengers, which allows the manager to easily check the information of the elevator on which the call was being made and allows the manager to talk to the passenger again with a simple click call.

In elevators installed for vertical movement inside various buildings, if a problem occurs in the elevator while a passenger is inside the elevator car, normal operation is impossible, or other emergency situations require a call from the elevator manager. An emergency call device is installed to enable passengers to notify the elevator manager of an emergency situation in the event of an emergency.

For reference, as an example of technology related to emergency call devices, it not only enables wireless communication between elevator occupants and designated managers in the security room or remote locations in an emergency, but also transmits elevator status messages to a remote management company through the emergency call device. The technology that makes this possible has been disclosed in “Elevator Emergency Call Device” in the Republic of Korea Patent Publication No. 10-1855364 (announcement date May 8, 2018).

However, the conventional elevator emergency call system as described above has a problem in that it cannot efficiently rescue the passenger in need because the manager cannot know the personal information of the passenger who made the emergency call.

In addition, in the conventional elevator emergency call system, when the emergency call connection is disconnected during the emergency call connection, it is not easy for the manager to determine the information (location, number, etc.) of the elevator on which the emergency call was being made, so the emergency call connection is physically/ Even if it is restored electrically, there is a problem that it is not easy for the manager to talk to the passenger again.

Registered Patent Publication No. 10-1855364

The purpose of the present invention is to solve the conventional problems as described above, and to provide personal information for passengers calling emergency calls so that managers can know personal information about passengers making emergency calls, thereby efficiently rescuing passengers making emergency calls. The purpose is to provide an elevator emergency call system with information utilization functions.

Another object of the present invention is to provide an elevator emergency call system equipped with an emergency call call passenger personal information utilization function that allows a disabled person with a speech impediment to communicate with a manager about an emergency situation using sign language when an emergency situation occurs. there is.

Another purpose of the present invention is to enable the manager to easily determine the information of the elevator on which the emergency call was being made when the emergency call connection is disconnected and physically/electrically restored during the emergency call connection, so that the manager can easily obtain information about the elevator on which the emergency call was being made. The purpose is to provide an elevator emergency call system with a function that utilizes the personal information of emergency call passengers, allowing them to communicate again with passengers.

As a means to achieve the above object, the configuration of this invention includes a main device installed in the machine room of the elevator, installed inside the elevator car, connected to the main device, and equipped with a microphone, camera, monitor, and Bluetooth transceiver. A magnetic device connected to an emergency call button, an auxiliary magnetic device installed inside the elevator car and connected to the main device, and a management device installed in the management room and connected to the main device, and connected to a microphone, speaker, camera, and monitor. It is installed in the practical equipment and management room, and is connected to the main device and management equipment to manage and store data related to emergency calls, including elevator numbers and mosquito locations, as well as personal information consisting of the name, age, type of disability, phone number, and address of the requesting helper. It includes a control server that displays the screen on the monitor of the management unit and the monitor of the operating PC, and an operating PC installed in the management room and connected to the control server, and the control server includes the government Or, personal information (name, age, type of disability, phone number, address) on physically disabled people and dementia patients registered with the local government is stored in advance, and It is desirable to have a smartphone app related to elevator emergency situations installed on the smartphone.

The configuration of this invention is that the control server is equipped with a sign language recognition AI engine, analyzes the sign language motion image provided from the user's camera, converts it into text information and voice information corresponding to the sign language motion image, and then converts the sign language motion image into text information and voice information. and audio information are provided to the management unit and the operating PC, and it is also desirable to provide the manager's video image input from the management unit's camera with text guidance information that can respond to an emergency or urgent situation.

The configuration of this invention is that, when the emergency call connection is disconnected and restored physically/electrically, the control server clicks on the elevator number field, the calling location display field, the connection status display field with the management office, and the external call number display field. It is desirable to display the click call screen, which consists of a call start button and a click call end button, on the monitor of the management practice and the monitor of the operating PC so that the manager can easily obtain information about the elevator that was on an emergency call.

The configuration of this invention is installed in the machine room of the elevator and connected to the main device, a machine room mosquito installed in the upper part of the car of the elevator and connected to the main device, installed inside the car of the elevator, and a speaker. A built-in auxiliary magnet connected to the main unit, a pit mosquito installed in the pit of the elevator and connected to the main unit, a broadcasting server connected to the control server and transmitting DTMF to the car, and installed inside the elevator car. It further includes a broadcasting speaker that is connected to the broadcasting server and broadcasts DTMF within the car, and the operating PC performs a first internal emergency call test, a second internal emergency call test, an emergency call button test, an external emergency call test, and an internal emergency call test. It is desirable to automatically check for abnormalities in the emergency call system by conducting an emergency call device inspection.

This invention allows the manager to know the personal information of the passenger who made the emergency call, thereby efficiently rescuing the passenger in need, and allows a disabled person with a speech impediment to communicate with the manager about the emergency using sign language when an emergency situation occurs. In addition, in the event that the emergency call connection is disconnected and physically/electrically restored during the emergency call connection, the manager can easily determine the information of the elevator on which the emergency call was being made, allowing the manager to contact the passenger again with a simple click call. It has the effect of allowing you to make phone calls.

Figure 1 is a configuration diagram of an elevator emergency call system equipped with a function of utilizing personal information of an emergency call call passenger according to an embodiment of the present invention.
Figure 2 is a configuration diagram of a click call screen of an elevator emergency call system equipped with a function of utilizing personal information of emergency call call passengers according to an embodiment of the present invention.
Figure 3 is a main circuit configuration diagram of an emergency call system for an elevator equipped with a function of utilizing personal information of an emergency call call passenger according to an embodiment of the present invention.

Hereinafter, in order to explain this invention in detail so that a person skilled in the art can easily practice this invention, preferred embodiments of this invention will be described in detail with reference to the attached drawings. Other purposes, features, and operational advantages, including the purpose, operation, and effect of this invention, will become clearer through the description of the preferred embodiment.

For reference, the embodiments disclosed herein are merely presented by selecting the most preferred embodiments from among various possible embodiments to aid the understanding of those skilled in the art, and the technical idea of this invention is not necessarily limited or restricted only to the presented embodiments. Rather, various changes, additions, and changes, including equivalents and substitutes, are possible without departing from the technical spirit of the present invention.

In addition, the terms and expressions of words used in the specification and claims of the present application are defined based on the principle that the inventor can appropriately define the concept of the term in order to explain the invention in the best way. , it should not be construed as limited to the usual or dictionary meaning, but should be interpreted as meaning and concept consistent with the technical idea of the present invention. As an example, singular expressions include plural expressions unless the context clearly indicates otherwise, and expressions regarding direction are set based on the position expressed on the drawing for convenience of explanation, and are set as “connected” or “connected.” The expression “becomes” includes not only direct connection or connection, but also connection or connection through other components in the middle.

Figure 1 is a configuration diagram of an elevator emergency call system equipped with a function of utilizing personal information of an emergency call call passenger according to an embodiment of the present invention.

As shown in FIG. 1, the configuration of the elevator emergency call system with a function of utilizing personal information of emergency call call passengers according to an embodiment of the present invention includes a main device installed in the machine room 11 of the elevator 1 ( 111, installed in the machine room 11 of the elevator 1, and a machine room mosquito 112 connected to the main device 111, and installed on the upper part 12 of the elevator 1, and the main device 111 ) is connected to the car top mosquito 121, is installed in the car interior 13 of the elevator 1, is connected to the main device 111, and has a built-in microphone, speaker, camera, monitor, Bluetooth and UWB transceiver. There is a magnet 131 to which the emergency call button is connected, an auxiliary magnet 132 installed in the car interior 13 of the elevator 1 and connected to the main device 111, and a pit of the elevator 1 ( 14), a pit mosquito 141 connected to the main unit 111, and a management unit installed in the management room 2, connected to the main unit 111, and connected to a microphone, speaker, camera, and monitor. It is installed in the actual machine (21) and the management room (2), and is connected to the main device (111) and the management machine (22) to manage and store data related to emergency calls, including the elevator number and mosquito location, as well as the name and age of the requesting helper. , a control server 22 that displays a personal information screen consisting of the type of disability, phone number, and address on the monitor of the management unit 21 and the monitor of the operating PC 24, and is installed in the management room 2, and the control server A broadcasting server 23 that is connected to (22) and transmits voice inside the car, and a broadcasting speaker installed in the car interior (12) of the elevator (1) and connected to the broadcasting server (23) to broadcast DTMF inside the car. It includes (133) and an operating PC (24) installed in the management room (2) and connected to the control server (22).

The control server 22 stores in advance personal information (name, age, type of disability, phone number, address) on persons with physical disabilities, dementia patients, etc. registered with the government or local government. A smartphone app related to elevator emergency situations is installed on the smartphones of people with physical disabilities, dementia patients, etc.

The control server 22 is equipped with a sign language recognition AI engine, analyzes the sign language gesture image provided from the camera of the device 131, converts it into text information and voice information corresponding to the sign language gesture image, and then converts this text information into text information and voice information. and audio information are provided to the management unit 21 and the operating PC 24, and text guidance information that can respond to an emergency or urgent situation is provided to the manager's video image input from the camera of the management unit 21. Come on and give it to me (131).

When the emergency call connection is disconnected and physically/electrically restored, the control server 22 displays the elevator number field, the calling location display field, the connection status display field with the management office, the external call number display field, and the click call start button. , The click call screen consisting of the click call end button is displayed on the monitor of the management practice unit 21 and the monitor of the operation PC 24, so that the manager can easily determine the information of the elevator that was on an emergency call.

The control server 22 receives and processes call requests generated from the main device 111 of the machine room 11 of the elevator 1, and adjusts call status and volume.

The control server 22 manages and stores elevator numbers, mosquito locations, and other data related to emergency calls, and this data can be used later for case investigation and investigation, report writing, etc., if necessary.

The control server 22 uses security protocols to protect the confidentiality and integrity of communication and takes security measures to protect the system from malicious attacks.

The operating PC 24 is connected to the administrator terminal 4 through the network 3.

The network (3) is based on the Internet, and also includes WAN (Wide Area Network), LAN (Local Area Network), Wi-Fi, Bluetooth, 3G, 4G, 5G LTE (Long Term Evolution), etc. It can be included.

The administrator terminal (4) is connected to at least one smartphone, desktop PC, laptop PC, notebook PC, tablet PC, PMP (Portable Multimedia Player), PDA (Personal Digital Assistants), or other wireless or wired network. It is an electronic device that can be connected to and runs under the graphic interface environment of operating systems such as Windows, iOS, Android, and Linux.

Figure 2 is a configuration diagram of a click call screen of an elevator emergency call system equipped with a click call function according to an embodiment of the present invention.

As shown in Figure 2, the click call screen of the elevator emergency call system equipped with a click call function according to an embodiment of the present invention includes an elevator number field (61), a calling location display field (62), and a communication with the management office. It consists of a connection status display box (63), an external call number display box (64), a click call start button (65), and a click call end button (66).

The elevator number field 61 displays the elevator's unique number.

In the call location display field 62, the device that was on the call among the machine room mosquito 112, the car top mosquito 121, the magnet 131, and the pit mosquito 141 is displayed in different colors.

The connection status display field 63 with the management room is displayed in different colors when the management room 21 is available for communication with the occupants.

The external call number display field 64 displays the external call number when the management unit 21 makes a call to the outside.

The operation of the elevator emergency call system with the function of utilizing the personal information of the emergency call call passenger according to an embodiment of the present invention according to the above configuration is as follows.

When a passenger carrying a smartphone with a smartphone app related to an elevator emergency situation is installed gets on the elevator, the Bluetooth and UWB transceiver installed on the elevator 131 detects this and sends it to the control server 22 through the main unit 111. ) and send it to

If an emergency or emergency situation, such as an elevator malfunction, occurs after a passenger gets on the elevator, he or she presses the emergency call button to speak with the manager and then informs the passenger that an emergency or urgent situation has occurred.

When the emergency call button is pressed, the self 131 generates an emergency call signal and transmits it to the main device 111 along with the video image of the passenger (requested rescuer) input from the camera and the passenger's voice signal input from the microphone, and the main device ( 111) transmits this to the management unit (21) and control server (22) of the management room (1).

At this time, the control server 22 stores and manages the elevator number, mosquito location, and call connection status. In addition, the control server 22 displays a personal information screen consisting of the name, age, type of disability, phone number, and address of the passenger (requested rescuer) on the monitor of the management unit 21 and the monitor of the operating PC 24.

The manager of the management practice unit (22) sees and hears the video image of the tip winner (required rescuer) displayed on the monitor connected to the management practice unit (21) and the voice heard through the speaker, and also receives the personal information of the tip winner (required rescuer). By recognizing them together, it is possible to quickly determine in advance whether an appropriate response, such as calling an ambulance, is appropriate according to the type of disability of the tip winner (requirer). When necessary, the manager of the management practice (22) shares the personal information of the tip winner (required rescuer) with rescue organizations such as police and fire, so that rescue work can be performed more efficiently.

The manager's video image input from the camera of the management unit 21 is displayed on the monitor of the elevator 131 through the main unit 111 of the elevator 1, and the manager's voice is input from the microphone of the management unit 21. is transmitted to the speaker of the person 131 via the control server 22 and delivered to the passenger (requested rescuer).

The passenger (required rescuer) listens to the manager's video image displayed on the monitor built into the self 131 and the manager's voice heard through the speaker built into the self 131, and responds to an emergency or urgent situation according to the manager's guidance. You will deal with it.

If the passenger (requested rescuer) has a speech impediment, the sign language recognition AI engine mounted on the control server 22 analyzes the sign language gesture image provided from the camera of the owner 131 and provides text information corresponding to the sign language gesture image. After being converted into voice information, the text information and voice information are loaded on the video image related to the sign language movement of the disabled person input from the camera and provided to the management practice unit 21 and the operating PC 24.

The manager of the management unit 21 can view and listen to the text information displayed on the monitor connected to the management unit 21 and the voice information heard through the speaker, and provide text guidance information to respond to such emergency or emergency situations. It is loaded on the video image of the manager input from the camera and transmitted to the magnet 131 of the elevator 1.

A passenger with a speech impediment (required rescuer) sees the manager's video image and text guidance information displayed on the monitor built into the passenger 131, and refers to them to respond to an emergency or emergency situation.

Meanwhile, while a passenger (rescuer) and a manager are connecting an emergency call, there may be cases where the emergency or emergency situation around the elevator worsens and the emergency call is disconnected.

In this case, even if the emergency call connection is restored, if the manager cannot accurately remember which elevator among the plurality of elevators the emergency call was being made to, it will be very difficult to reconnect with the passenger (requiring rescuer), making it impossible to help the passenger (requiring rescuer). do.

In an embodiment of the present invention, the control server 22 has information on the number of the elevator and the location of the mosquito during the emergency call, and processes this into the form of the screen configuration shown in FIG. 2 to monitor the management unit 21. Wow, so that it is displayed on the monitor of the operating PC 24.

Therefore, the manager can easily remember the elevator number and the location of the mosquito he was talking about, and the connection status display box (63) for the elevator number with the management office is displayed as off, but is displayed as on again due to the connection status being restored. When , the click call start button 65 is pressed to attempt to talk to the passenger (requester) again.

Meanwhile, in normal times when an emergency or emergency situation does not occur, the operating PC 24 periodically performs an inspection mode to automatically inspect the emergency call device. In this case, the administrator may remotely operate the operating PC 24 in inspection mode through the network 3 using the administrator terminal 4.

In inspection mode, the following five inspection items are automatically performed.

1) First internal emergency call inspection

2) Second internal emergency call inspection

3) Emergency call button inspection

4) External emergency call inspection

5) Internal emergency call device inspection

First, the first internal emergency call test will be described.

The operating PC 24 causes the control server 22 to transmit emergency call data for inspection to the broadcasting server 23 in the inspection mode.

When emergency call data for inspection is transmitted from the control server 22, the broadcasting server 23 generates DTMF for inspection corresponding to the emergency call data for inspection and broadcasts speaker 133 in the car interior 13 of the elevator 1. ), so that the DTMF for inspection is broadcasted through the broadcast speaker 133 in the car interior 13 of the elevator 1.

The inspection DTMF broadcast from the inside of the car (13) of the elevator (1) is received using the microphone (131) installed inside the car (13) of the elevator (1) and then installed in the machine room (11). It is transmitted to the control panel 111.

The main unit 111 of the machine room 11 of the elevator 1 receives the DTMF for inspection, checks whether there is a problem with the emergency call device, and then sends the result information to the control server 22 installed in the management room 2. transmit.

The control server 22 of the management room 2 transmits the result information to the operation PC 24.

The manager uses the operation PC 24 to check the results of the first internal emergency call test.

Next, the second internal emergency call test is explained.

The operating PC 24 causes the control server 22 to transmit emergency call data for inspection to the main unit 111 in the inspection mode.

When emergency call data for inspection is transmitted from the control server 22, the main device 111 transmits it to the auxiliary magnet 132, and the auxiliary magnet 132 generates DTMF for inspection corresponding to the emergency call data for inspection. DTMF for inspection is broadcasted through a small speaker in the auxiliary magnet 132.

The inspection DTMF broadcast from the auxiliary magnet 132 is received using the microphone of the magnet 131 installed around the auxiliary magnet 132 and then transmitted to the main unit 111 installed in the machine room 11. do.

The main unit 1112 of the machine room 11 of the elevator 1 receives the DTMF for inspection, checks whether there is a problem with the emergency call device, and then sends the result information to the control server 22 installed in the management room 2. transmit.

The control server 22 of the management room 2 transmits the result information to the operation PC 24.

The manager uses the operating PC 24 to check the results of the second internal emergency call test.

The following explains the emergency call button inspection.

The operating PC 24 causes the control server 22 to transmit a button inspection signal to the main unit 111 in the inspection mode.

When a button check signal is transmitted from the control server 22, the host device 111 transmits it to the self 131.

Figure 3 is a main circuit diagram of the emergency call system for an elevator with a click call function according to an embodiment of the present invention. When a button check signal (BTN_LED_GREEN) is input from the main device 111, the device 131 The transistor (Q14) is turned on, and when the transistor (Q14) is turned on, the transistor (Q13) is turned on, and after the transistor (Q13) is turned on, the LED in the button (indicated in a circle) is turned on through the button connection signal line (LED_PWR_GREEN). When turned on, the input terminal of the photocoupler (PC2) of the magnet 131 is connected to ground and the output terminal of the photocoupler (PC2) is turned on, and the button connection status signal (CALL_BTN_STA) is converted from a high state to a low state. Like this, the button connection status signal (CALL_BTN_STA) is converted from high state to low state. This means that there is no problem with the signal line connection inside the button (marked in a circle).

The button connection status signal (CALL_BTN_STA) is transmitted from the self 131 to the main device 111 installed in the machine room 11.

The main unit 111 of the machine room 11 of the elevator 1 receives the button connection status signal (CALL_BTN_STA), checks whether there is a problem with the button, and then sends it to the control server 22 installed in the management room 2. Send result information.

The control server 22 of the management room 2 transmits the result information to the operation PC 24.

The manager uses the operating PC 24 to check the emergency call button test results.

The following explains external emergency call testing.

The operating PC 24 causes the control server 22 to transmit emergency call data for inspection to the main unit 111 in the inspection mode.

When emergency call data for inspection is transmitted from the control server 22, the main device 111 calls an external ARS center, receives DTMF from the ARS center, checks whether there is a problem with the emergency call device, and then returns to the management room ( The result information is transmitted to the control server (22) installed in 2).

The control server 22 of the management room 2 transmits the result information to the operation PC 24.

The manager uses the operation PC 24 to check the external emergency call test results.

The following explains the internal emergency call device inspection.

The operating PC 24 causes the control server 22 to transmit emergency call data for inspection to the main unit 111 in the inspection mode.

When emergency call data for inspection is transmitted from the control server 22, the main device 111 transmits it to the pit mosquito 141, the car top mosquito 121, and the machine room mosquito 112, and then sends it to the pit mosquito 141, Receive communication response data from the car top mosquito (121) and the machine room mosquito (112), check whether there is any problem with the emergency communication device, and then transmit the result information to the control server (22) installed in the management room (2). do.

The control server 22 in the management room 2 checks the communication linkage status of the pit mosquito 141, the top mosquito 121, and the machine room mosquito 112, and then transmits the result information to the operation PC 24.

The manager uses the operating PC 24 to check the internal emergency call device inspection results.

1: Elevator 2: Management room
3: Network 4: Administrator terminal
11: Machine room 12: Car upper part
13: Car interior 14: Feet
21: Management practice 22: Control server
23: broadcasting server 24: operating PC

Claims (4)

A main device installed in the machine room of the elevator,
A magnet installed inside the elevator car, connected to the main device, equipped with a microphone, speaker, camera, monitor, Bluetooth and UWB transceiver, and connected to an emergency call button,
A management unit installed in the management room, connected to the main unit, and connected to a microphone, speaker, camera, and monitor,
It is installed in the management room and is connected to the main device and management unit to manage and store data related to emergency calls, including elevator numbers and mosquito locations, and at the same time manages the personal information screen consisting of the requesting helper's name, age, type of disability, phone number, and address. A control server that displays on the monitor of the actual machine and the monitor of the operating PC,
It is installed in the management room and includes an operating PC that is installed in the management room and connected to the control server,
The control server stores in advance personal information (name, age, type of disability, phone number, address) about people with physical disabilities and dementia patients registered with the government or local government.
A smartphone app related to elevator emergency situations is installed on the smartphones of people with physical disabilities and dementia patients registered with the government or local government.
When the emergency call connection is disconnected and physically/electrically restored, the control server displays the elevator number field, calling location display field, connection status display field with the management office, external call number display field, click call start button, and click call. It is equipped with a function to utilize the personal information of emergency call call passengers, which allows managers to easily determine the information of the elevator that was on an emergency call by displaying the click call screen made up of the end button on the monitor of the management unit and the monitor of the operating PC. Elevator emergency call system. According to clause 1,
The control server is equipped with a sign language recognition AI engine, analyzes the sign language gesture image provided from the user's camera, converts it into text information and voice information corresponding to the sign language motion image, and then uses this text information and voice information for management practice. Personal information of passengers making emergency call calls is provided through an operating PC, and the video image of the manager input from the camera of the management unit is loaded with text guidance information to respond to emergency situations or emergency situations and is provided magnetically. Elevator emergency call system with useful functions. delete According to clause 1,
A machine room mosquito installed in the machine room of the elevator and connected to the main device,
A mosquito unit installed on the car top of the elevator and connected to the main device,
An auxiliary magnetic device that is installed inside the elevator car, has a built-in speaker, and is connected to the main device,
A pit mosquito installed in the pit of the elevator and connected to the main device,
A broadcasting server installed in the management room and connected to the control server to transmit DTMF to the car,
It is installed inside the car of the elevator and is connected to the broadcast server to further include a broadcasting speaker that broadcasts DTMF inside the car,
The operating PC automatically checks for any abnormalities in the emergency call system by performing a first internal emergency call test, a second internal emergency call test, an emergency call button test, an external emergency call test, and an internal emergency call device test. An elevator emergency call system equipped with a function that utilizes the personal information of passengers making emergency calls.

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