KR102113419B1 - System and method for reporting disaster using automatic video call switching - Google Patents

Abstract

According to the present invention, a disaster reporting method using automatic video call conversion comprises the following steps, which are performed by an institution server, of: (a) receiving, from a reporter terminal, a voice call sent to a preset institution number; (b) automatically converting the received voice call into a video call; (c) receiving disaster situation data including input voice and video data from the reporter terminal; and (d) generating a dispatch command using the received disaster situation data.

Description

System and method for reporting disaster using automatic video call switching}

The present invention relates to a system for disaster reporting using automatic video call conversion and a method thereof. More specifically, when a voice call signal is generated from a reporter terminal to a preset disaster report number, the reporter's voice call signal is automatically converted to a video call. This invention relates to a disaster reporting system and method using automatic video call conversion, which enables a more accurate and quick grasp of a disaster situation by transmitting a video to an organization that receives an emergency report.

When a disaster situation such as a fire occurs, a lot of physical or human damage occurs, so it is essential to promptly and accurately report and respond to the disaster situation. In the past, a reporter's terminal was used to make a call to a disaster reporting agency to communicate information about the disaster by voice. Disaster report receiving agencies must accurately identify the situation at the disaster site and promptly dispatch them, but depending on the situation at the disaster site, the reporter may not be able to provide accurate and sufficient information. It is not easy to accurately grasp the situation in the field by using only the information delivered in the voice of the user.

On the other hand, recently, as the spread of smart terminals has been expanded, a method of notifying a disaster situation more conveniently by using an application of a smart terminal has been developed. However, these technologies also have to rely only on information provided directly by the reporter, such as text and voice, and still have a conventional problem that is difficult to receive accurate and sufficient information.

The most accurate and objective way to respond by acquiring and responding to the situation is to check the video about the situation on-site by the disaster reporting agency. Therefore, a technology is required to transmit video data from a disaster site to a disaster report receiving institution using a photographing device such as a camera included in a smart device, and to quickly and accurately grasp the situation at the disaster site.

Patent Document 1: Korean Registered Patent No. 10-1605746 (2016.03.23.)

The present invention has been devised to solve the above-mentioned problems, and a report using an existing voice call is automatically converted to a video call, so that a video about the current situation as well as voice is transmitted to the institution server, resulting in a faster and more accurate disaster situation. It aims to be able to grasp.

In addition, the present invention generates a dispatch command based on the video information received from the reporter terminal, and transmits the generated dispatch command and the voice and video data received from the reporter to the dispatcher terminal to accurately identify the field situation. The goal is to be able to develop a response plan.

The technical problems of the present invention are not limited to the technical problems mentioned above, and other technical problems not mentioned will be clearly understood by a person skilled in the art from the following description.

Disaster reporting method using the automatic video call switching according to an embodiment of the present invention, the institution server, (a) receiving a voice call from the caller terminal, the predetermined organization number; (b) automatically converting the received voice call into a video call; (c) receiving disaster situation data including input voice and video data from the reporter terminal; And (d) generating a dispatch command using the received disaster situation data.

After the step (b), after automatically switching the voice call to a video call, operating the rear camera of the caller terminal automatically within a predetermined time; may include.

Before step (a), if it is detected that a specific button of the reporter terminal is input by the user within a predetermined time by a predetermined value, after sending an SOS message to the preset institution number, step (a) Can be performed.

In step (c), the location information of the reporter terminal is further transmitted to the institution server, wherein the location information corresponds to GPS information of the reporter terminal, and the step (c) includes a sensor included in the reporter terminal. The sensor data additionally measured is further transmitted to the institution server, but the sensors included in the reporter terminal may include at least one of an acceleration sensor, a gyro sensor, an RGB sensor, a brightness sensor, a temperature sensor, and a humidity sensor.

In step (d), a dispatch command is generated including dispatching personnel information, dispatching equipment information, dispatching vehicle information and disaster location information, and in step (d), a dispatching command is generated by further including dispatching route information, , The dispatch route information is generated as a route that can travel to the disaster location in the shortest time by reflecting the real-time traffic situation, and step (d) comprises using the disaster situation data received by the institution server to fire, rescue, or It can be classified into any of the emergency situations, and a dispatch command can be generated accordingly.

After the step (b), when a signal regarding the counterpart sound blocking function setting is received from the caller terminal, it may be controlled so that the voice is not output from the caller terminal.

The disaster reporting method may further include (e) transmitting the generated dispatch command and disaster situation data to the dispatcher terminal.

Disaster reporting system using automatic video call switching according to an embodiment of the present invention is a reporter terminal equipped with a rear camera for transmitting disaster situation data including voice and video data to a disaster site to the institution server; And from the reporter terminal, receiving a voice call sent to a number of a predetermined institution, automatically converts the received voice call to a video call, the disaster situation data including the voice and video data input from the reporter terminal It may include; receiving, and the agency server for generating a dispatch command using the received disaster situation data.

The disaster reporting system using the automatic video call conversion may further include a dispatcher terminal that receives a dispatch command and disaster situation data from the institution server.

According to the present invention, it is possible to more quickly and accurately grasp a disaster situation by automatically converting a report using an existing voice call to a video call so that the video as well as the current situation is transmitted to the institution server.

In addition, according to the present invention, the dispatch command is generated based on the video information received from the reporter terminal, and the generated dispatch command and the voice and video data received from the reporter are transmitted to the dispatcher terminal to accurately determine the field situation. It can be identified and a response plan can be established.

The effects of the present invention are not limited to the above-mentioned effects, and other effects not mentioned will be clearly understood by those skilled in the art from the following description.

1 is a view showing a disaster reporting system using an automatic video call switching according to an embodiment of the present invention.
2 is a view showing the configuration of an institution server according to an embodiment of the present invention.
3 is a diagram schematically showing the structure of a reporter terminal according to an embodiment of the present invention.
4 is a view showing the configuration of the sensor unit of the reporter terminal shown in FIG. 3.
5 is a view showing a disaster reporting method using an automatic video call switching according to an embodiment of the present invention.
6 is a view showing an embodiment in which the disaster reporting method shown in FIG. 5 is implemented.
7 is a flow chart showing the operation of a disaster reporting system for performing a disaster reporting method using automatic video call switching according to an embodiment of the present invention.
8 and 9 are display screens for explaining a method for reporting a disaster using automatic video call switching according to an embodiment of the present invention.

Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings. Advantages and features of the present invention, and methods for achieving them will be clarified with reference to embodiments described below in detail together with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below, but may be implemented in various different forms, and only the embodiments allow the publication of the present invention to be complete, and general knowledge in the technical field to which the present invention pertains. It is provided to fully inform the holder of the scope of the invention, and the invention is only defined by the scope of the claims. The same reference numerals refer to the same components throughout the specification.

Unless otherwise defined, all terms (including technical and scientific terms) used in the present specification may be used as meanings commonly understood by those skilled in the art to which the present invention pertains. In addition, terms defined in the commonly used dictionary are not ideally or excessively interpreted unless specifically defined. The terminology used herein is for describing the embodiments and is not intended to limit the present invention. In the present specification, the singular form also includes the plural form unless otherwise specified in the phrase.

In the drawings, parts not related to the description are omitted in order to clearly describe the present invention, and the same reference numerals are attached to the same or similar elements throughout the specification. And, when a part is said to “include” a certain component, this means that other components may be further included instead of excluding other components, unless otherwise stated. In addition, "part" described in the specification means a unit or block that performs a specific function.

1 is a view showing a disaster reporting system using an automatic video call switching according to an embodiment of the present invention.

Referring to Figure 1, a disaster reporting system using automatic video call switching according to an embodiment of the present invention, the institution server 100; Reporter terminal 200; And a mover terminal 300. The institution server 100, the reporter terminal 200 and the dispatcher terminal 300 shown in FIG. 1 may be connected through a wired or wireless network. That is, the reporter terminal 200 may be connected to the institution server 100 through a wired or wireless network, and the dispatcher terminal 300 may also be connected to the institution server 100 through a wired or wireless network. In addition, although the institution server 100 is illustrated as being connected by intermediary between the reporter terminal 200 and the dispatcher terminal 300, the reporter terminal 200 and the dispatcher terminal 300 are also wired / wireless networks. Of course it can be connected through.

The institution server 100 may receive a disaster report from the reporter terminal. The institution server 100 is a server of an institution that receives a disaster report, and may be, for example, a server of an institution for handling various disasters, including a fire department, a police agency, and a disaster prevention center. In addition, the institution server 100 receives the disaster situation data including voice and video data from the reporter terminal 200, generates a dispatch command using the dispatcher terminal together with the disaster situation data received from the reporter terminal 200 300.

2 is a view showing the configuration of the institution server 100 according to an embodiment of the present invention. Referring to FIG. 2, the institution server 100 according to the present invention may include a communication unit 110, a command generation unit 120, a storage unit 130, a display unit 140, and a control unit 150.

The communication unit 110 communicates with the reporter terminal 200 and the dispatcher terminal 300 through a wired or wireless network, and receives disaster situation data including voice data, video data, location information, and sensor data from the reporter terminal 200. Upon receiving, the disaster situation data received from the reporter terminal 200 and the dispatch command generated by the command generation unit 120 to be described later may be transmitted to the reporter terminal 200.

The command generation unit 120 may generate a dispatch command using data received from the reporter terminal 200 and data stored in the storage unit 130 to be described later. The dispatch command may include dispatch personnel information, dispatch equipment information, dispatch vehicle information and disaster location information, dispatch route information, and vehicle department location information. The dispatch command generated through the command generator 120 may be transmitted to the dispatcher terminal 200 so that the dispatcher can quickly and accurately grasp the information on the site to establish a response plan.

The storage unit 130 may include an institution information DB 131 in which various information related to an institution is stored, and a disaster information DB 132 in which various information related to a disaster situation is stored.

The institution information DB 131 may store information on personnel, equipment and vehicles belonging to the institution. The institution information DB 131 is updated in real time whenever there is a change, and information on available personnel, available equipment, and available vehicles at the time of receiving a report is stored, and can be used to generate a dispatch command to be described later.

The disaster information DB 132 may include building information, map information, disaster case information, risk classification information, and disaster vocabulary information. Building information is information of buildings located in the area including the jurisdiction of the institution, basic information about the building (owner, address, floor area per floor, year of construction, etc.), whether or not fire facilities are installed, number of fires, residents, exterior walls And the types of interior finishing materials, whether or not to be arsonable by layer, industry, and the like. The map information is map information of an area including a jurisdiction of an institution, and can be used to generate disaster location information and route information to be described later. Disaster case information is information about a disaster that has occurred in the past, and may include the content of a report on the disaster, a report image and an on-site video, and the environment around the site, but is not limited thereto, and all information related to the past disaster situation may be stored. Can be. The risk classification information may be information obtained by classifying risks by performing a disaster simulation for each facility and deriving a situation that may occur in each facility. At this time, the above facilities may be classified into common housing, underground shopping, cultural and assembly facilities, religious facilities, sales facilities, transportation facilities, medical facilities, and the like. Disaster vocabulary information may include information about vocabularies that may be included in a report according to each disaster case.

In the above, for convenience of explanation, the agency information DB and the disaster information DB are separately described, but need not be separately configured as described above, and can be integrated and stored in one configuration (storage unit).

The display unit 140 causes the disaster situation data including voice and video data, location information, sensor data, and the like received from the reporter terminal 200 to be visually displayed on the display, and the control unit 150 of the institution server 100 You can control the overall operation.

The reporter terminal 200 may transmit a voice call signal to the institution server 100 by inputting a preset disaster report number. The reporter terminal 200 according to the present invention may be a wired terminal, for example, a PC, or a wireless terminal, for example, a wired or wireless terminal possessed by an individual individual such as a mobile phone, a smartphone, a wearable device, a tablet, or a laptop. . The reporter terminal 200 may be connected to an institution server through a network using a browser for Internet access, such as a wireless application protocol (Internet access protocol), HTML-based Microsoft Internet Explorer (MIE) using HTTP protocol, and the like. have.

3 is a diagram schematically showing the structure of a reporter terminal 200 according to an embodiment of the present invention.

3, the reporter terminal 200 according to an embodiment of the present invention includes a microphone 210; Camera unit 220; GPS module 230; And a sensor unit 240.

The microphone 210 receives the reporter's voice and sounds related to the surrounding disaster situation and generates it as voice data, and the camera unit 220 is provided on the front or rear of the reporter terminal 200 to take a picture or video to take it. Can be generated as image data. In addition, the GPS module 230 generates information about the current location of the reporter terminal 200, and the sensor unit 240 is provided in the reporter terminal 200 to generate sensor data for the situation around the reporter terminal 200. can do.

4 is a view showing the configuration of the sensor unit 240 of the reporter terminal shown in FIG. 3.

Referring to FIG. 4, the sensor unit 230 according to an embodiment of the present invention may include an acceleration sensor, a gyro sensor, an RGB sensor, a brightness sensor, a temperature sensor, and a humidity sensor.

The acceleration sensor and the gyro sensor are sensors that recognize linear motion and inclination of the reporter terminal 200, respectively, and may use this to sense the motion of the reporter terminal 200. Also, the RGB sensor may be a sensor that detects a wavelength of light emitted or reflected by an object around the reporter terminal 200 to determine color. The brightness sensor, temperature sensor, and humidity sensor may measure brightness, temperature, and humidity around the reporter terminal 200, respectively.

The above-described configuration of the reporter terminal 200 is only an example for explaining a configuration necessary for the practice of the present invention, and of course, general components other than those shown may be included.

The dispatcher terminal 300 may receive information including a dispatch command from the institution server 100. The mover terminal 300 may be a wired terminal, for example, a PC, or a wireless terminal, for example, a mobile terminal, a wired / wireless terminal carried by an individual individual, such as a mobile phone, a smart phone, a wearable device, a tablet, or a laptop. Alternatively, the dispatcher terminal 300 may be a dispatch command terminal (MDT) provided in the fire fighting vehicle. The dispatcher terminal 300 may be connected to an institution server through a network using a browser for Internet access such as a wireless application protocol (Internet access protocol), HTML-based Microsoft Internet Explorer (MIE) using HTTP protocol, and the like. Can be.

Hereinafter, a method of reporting a disaster using automatic video call switching according to the present invention will be described in detail with reference to FIGS. 5 to 6.

5 is a view showing a disaster reporting method using an automatic video call switching according to an embodiment of the present invention.

Referring to FIG. 5, a method for reporting a disaster using automatic video call switching according to an embodiment of the present invention includes: (a) transmitting a voice call signal to a number of a predetermined institution by a reporter terminal; (b) automatically converting the voice call to a video call; (c) the reporter terminal transmitting audio and video data to an institution server; (d) generating an dispatch command by the institution server using the received audio and video data; And (e) transmitting the generated dispatch command and disaster situation data to the dispatcher terminal.

In step (a), the reporter terminal 200 may transmit a voice call signal to a preset institution number. That is, in step (a), the reporter recognizes the disaster situation and can make an emergency report call to a predetermined institution number using the voice call function of the reporter terminal 200. The preset number of institutions is 112, 119, for example.

In step (b), the voice call may be automatically converted to a video call. That is, in step (b), if the caller's number using the voice call function is a preset disaster reception agency number, the caller terminal 200 is automatically converted to a video call, so that the caller terminal 200 not only voice data but also video Data can be acquired and transmitted to the institution server 100.

In step (c), the reporter terminal 200 may transmit disaster situation data including voice and video data to the institution server 100. At this time, the voice data is voice input through the microphone of the reporter terminal, and the image data may be images captured through the rear camera of the reporter terminal 200. At this time, after the voice call is automatically converted to a video call, the rear camera of the caller terminal may be automatically operated by the institution server 100 within a predetermined time.

As described above, according to the present invention, by transmitting not only the voice data but also the image data shot through the camera to the institution server 100, the location, scale, and surrounding road situation of the disaster site compared to relying only on the voice data delivered by the reporter Such information can be judged more accurately and efficiently. In addition, in the case of a situation requiring urgent action, such as the occurrence of an emergency patient, an image of the on-site situation is transmitted to the institution server, and it is transmitted to a display or a terminal provided in the institution to display the required emergency action. You can get more accurate instructions.

According to an embodiment, the reporter terminal 200 may convert the voice data into text and transmit it to the institution server 100 by utilizing speech to text (STT). Speech-to-text (Speech to Text, STT) refers to a technology that a computing device recognizes a human speech language and converts the content into text data for processing. As a recipient who confirms the report received by the institution, it is possible to grasp the situation more accurately through receiving text data that is visually displayed by converting it to text rather than receiving only voice data from the reporter. Therefore, the reporter terminal 200 according to an embodiment of the present invention converts the voice data of the reporter recognized by the microphone 210 into text data using speech to text (STT), and this is the institution server 100 ) To display these character data together.

According to an embodiment, the reporter terminal 200 may further transmit the location information of the reporter terminal 200 to the institution server 100. The location information may be current location information of the reporter terminal 200 measured by the GPS module 230 included in the reporter terminal 200, but is not limited thereto, and other location information may be provided to the location information server LBS. It may be location information calculated by requesting the received location information, location information calculated using a base station signal of a mobile communication network, or location information calculated using a Wi-Fi base station signal. In the case of receiving a conventional disaster report, it is common to identify and dispatch information about the location of the disaster site from the reporter's report, but the reporter cannot explain the exact location of the disaster site, or the reporter is in an urgent disaster site. It may not be easy to obtain information about the disaster location from. Therefore, the institution server 100 according to an embodiment of the present invention receives the location information of the reporter terminal 200 used by the reporter when the report is received in order to accurately and quickly grasp the location of the disaster site. Can be used to grasp.

According to an embodiment, the reporter terminal 200 may further transmit the sensor data measured by the sensor unit 240 to the institution server 100. To this end, the sensor unit 240 provided in the reporter terminal 200 of the present invention may include an acceleration sensor, a gyro sensor, an RGB sensor, a brightness sensor, a temperature sensor, and a humidity sensor. The acceleration sensor and the gyro sensor are sensors that recognize linear motion and inclination of the reporter terminal 200, respectively, and may use this to sense the motion of the reporter terminal 200. Also, the RGB sensor may be a sensor that detects a wavelength of light emitted or reflected by an object around the reporter terminal 200 to determine color. The brightness sensor, temperature sensor, and humidity sensor may measure brightness, temperature, and humidity around the reporter terminal 200, respectively. The sensor data measured through the sensor unit 240 may be used to recognize and classify a disaster situation and be used to generate a dispatch command to be described later.

As described above, in step (c), the reporter terminal 200 acquires information related to the disaster situation in various forms such as voice data, text data, image data, location information, sensor data, and transmits the information to the institution server 100. have.

In step (d), the command generation unit 120 of the institution server 100 uses the disaster situation data received from the reporter terminal 200 and information stored in the storage unit 120 of the institution server 100 to issue a dispatch command. Can generate

The dispatch command may include dispatch personnel information, dispatch equipment information, dispatch vehicle information and disaster location information, dispatch route information, and vehicle department location information. The dispatching personnel information, dispatching equipment information, and dispatching vehicle information may be generated based on information about available personnel, available equipment, and available vehicles stored in the storage unit 130 when a report is received from the reporter terminal 200. Disaster location information, dispatch route information, and dispatch vehicle information may be generated using location information received from the user terminal 200 and map information stored in the storage unit 130, building information, and the like. In addition, the dispatch route information may be generated as a route that can travel to the disaster occurrence location in the shortest time by reflecting real-time traffic conditions.

According to an embodiment, the institution server 100 may classify a disaster situation using the disaster situation data received from the reporter terminal 200 and the information stored in the storage unit 120, and generate a dispatch command accordingly. . The categorized disaster situation may be classified as, for example, a fire, rescue, or emergency situation, but this is only an example as a large category of disaster situations for explanation, and is not limited thereto, and may be classified into various disaster situations. to be.

According to an embodiment, the institution server 100 may generate a dispatch command by classifying a disaster situation through lexical analysis of voice or text data. The institution server 100 classifies the disaster situation by comparing the voice data or text data received from the reporter terminal 200 with the vocabulary information included in the report history of the disaster vocabulary information or the disaster case information stored in the storage 130 A dispatch command can be generated.

In addition, the institution server 100 may generate a dispatch command by classifying a disaster situation through image analysis using image data. In the case of using the video data, the institution server 100 compares the video data received from the reporter terminal 200 with the report video or the field video of the disaster case information stored in the storage unit 130 to identify a similar disaster situation, and Accordingly, the disaster situation can be classified and a dispatch command can be generated.

In addition, the institution server 100 may generate a dispatch command by classifying a disaster situation using sensor data. The institution server 100 receives sensor data from an acceleration sensor, a gyro sensor, an RGB sensor, a brightness sensor, a temperature sensor, and a humidity sensor included in the sensor unit 230 of the reporter terminal 200, and uses it to detect a disaster situation. Can be classified. For example, the institution server 100 when the range representing a specific color among the RGB data measured by the RGB sensor persists for a predetermined time or more, or when the temperature measured by the temperature sensor is received for a predetermined time or more in a range of a predetermined value or more In addition, disaster situations can be classified as fires.

The step in which the institution server 100 according to the present invention classifies a disaster situation and generates a dispatch command is not necessarily performed by any one of the above-described disaster situation classification methods, and comprehensively analyzes all data to provide a disaster situation Of course, it is possible to classify and generate a dispatch command.

In step (e), the generated dispatch command and disaster situation data may be transmitted to the dispatcher terminal 300. That is, by transmitting the disaster situation data received by the institution server 100 and the dispatch command generated using the same to the dispatcher terminal 300, the dispatcher can be informed of the dispatch according to the disaster and information about the dispatch site. have.

That is, the disaster command data received from the dispatcher command and the reporter terminal 200 generated by the institution server 100 is immediately transmitted to the dispatcher terminal 300 after generating the dispatcher command according to the receipt of the report, and the dispatcher is sent to the site through this. You can develop a site response plan more quickly and accurately before you arrive. The dispatch command transmitted to the dispatcher terminal 300 may include dispatch personnel information, dispatch equipment information, dispatch vehicle information and disaster location information, dispatch route information, and vehicle department location information, and the disaster situation data is the reporter terminal It may include voice, text, image data, location information, and sensor data received from (200). The dispatch command and the disaster situation data may be displayed through a display provided on the dispatcher terminal 300 so that the dispatcher can visually recognize the dispatch command. Meanwhile, as described above, the dispatcher terminal 300 may be a portable terminal carried by the individual dispatcher, or may be a dispatch command terminal (MDT) provided in the dispatcher.

FIG. 6 is a diagram illustrating an embodiment in which the disaster reporting method illustrated in FIG. 5 is implemented, and FIG. 7 is an operation of a disaster reporting system for implementing a disaster reporting method using automatic video call switching according to an embodiment of the present invention It is a flow chart showing.

FIG. 6 (a) is a view showing that a reporter recognizes a disaster situation and transmits a voice call signal to the number of the agency reporting the disaster, and FIG. 6 (b) automatically converts the voice call to a video call and displays the disaster situation data. It is a view showing the transmission to the institution server 100, Figure 6 (c) is a view showing that the dispatch command and the disaster situation data generated by the agency server 100 is transmitted to the dispatcher terminal 300 together to be.

6 and 7, the reporter sends a voice call signal to the number of the disaster report receiving institution through the reporter terminal 200 when the disaster situation is recognized. When a voice call signal is sent to the number of the disaster report receiving agency, the reporter terminal 200 automatically converts the voice call to a video call and includes a video and audio data of a disaster scene, location information, and sensor data. The situation data is transmitted to the institution server 100. The institution server 100 uses the received disaster situation data and information stored in the storage unit 130 to generate a dispatch command. The dispatch command generated by the institution server 100 is transmitted to the dispatcher terminal 300 together with the received disaster situation data, and the dispatcher terminal 300 establishes a dispatch plan and a site response plan based on this Respond to the disaster situation received.

8 and 9 are display screens for explaining a method for reporting a disaster using automatic video call switching according to an embodiment of the present invention.

Referring to FIG. 8, in order to facilitate reporting of a disaster, prior to automatic switching of a video call, when a power button is detected to be pressed by a user within a predetermined time (eg, 3 in FIG. 8) in advance SOS message or alarm is sent to the established emergency contact. After that, a video call can be made.

Through these steps, a preset SOS message can be sent prior to automatic video call switching, so it is possible to prepare for situations such as automatic video call switching. For example, if an additional video call signal comes in after the SOS message arrives, the institution server can detect the location of the terminal that sent the SOS message even if the video call is not properly made, so that the dispatch can be made.

Referring to FIG. 9, when a video call is made, a video call may be performed while shooting through the rear camera of the user terminal. In Fig. 9, a person caught by the rear camera is shown. Through this, the rear camera is automatically operated in a crisis situation, and the corresponding situation can be photographed. When the other person hears the sound, the other party's sound blocking function may be activated in case the disaster situation worsens.

The embodiments of the present invention described above are disclosed for purposes of illustration, and the present invention is not limited thereto. In addition, a person having ordinary knowledge in the technical field of the present invention can make various modifications and changes within the spirit and scope of the present invention, and such modifications and changes should be regarded as belonging to the scope of the present invention.

100: institutional server 110: communication department
120: command generation unit 130: storage unit
140: display unit 150: control unit
200: reporter terminal 210: microphone
220: camera unit 230: GPS module
240: sensor unit 300: dispatcher terminal

Claims (9)

Institutional servers,
(a) receiving, from the reporter terminal, a voice call sent to a preset institution number;
(b) automatically converting the received voice call into a video call;
(c) receiving disaster situation data including input voice and video data from the reporter terminal; And
(d) generating a dispatch command using the received disaster situation data,
Step (a) is performed after sending the SOS message to the preset institution number when it is detected that a specific button of the reporter terminal is input by the user within a predetermined time before the step (a). Become,
After the step (b), after automatically converting the voice call to a video call, including the step of automatically operating the rear camera of the caller terminal within a predetermined time,
Step (c) is:
Receiving location information of the reporter terminal;
Receiving sensor data measured by a sensor unit included in the reporter terminal; And
The voice recognition technology (Speech To Text, STT) through the step of receiving the voice data generated by the caller terminal to the text data further comprises the step of receiving,
Step (d) is:
Generate a dispatch command by classifying the disaster situation by comparing the voice or text data received from the reporter terminal with the vocabulary information included in the report history of the disaster vocabulary information or the disaster case information stored in the storage unit,
Compare the video data received from the reporter terminal with the report video or field video of the disaster case information stored in the storage unit to identify a similar disaster situation and classify the disaster situation accordingly to generate a dispatch command, or
Disaster situation is classified using sensor data measured by the sensor unit included in the reporter terminal to generate a dispatch command,
The location information includes current location information measured by the GPS module of the reporter terminal, location information received by requesting location information to a location information server (LBS), location information calculated using a base station signal of a mobile communication network, or Wi-Fi. Corresponds to at least one of the location information calculated using the Fi base station signal,
The sensor included in the reporter terminal, an acceleration sensor, a gyro sensor, an RGB sensor, a brightness sensor, a temperature sensor, and a humidity reporting method, characterized in that it includes at least one of a humidity sensor.
delete delete delete According to claim 1,
In step (d), a dispatch command is generated, including dispatch personnel information, dispatch equipment information, dispatch vehicle information, and disaster location information,
In step (d), the dispatch command is generated by further including the dispatch route information, but the dispatch route information is generated as a route that can travel to the disaster location in the shortest time by reflecting real-time traffic conditions.
In step (d), the video call is automatically converted by classifying the disaster situation into any one of fire, rescue or emergency situations using the disaster situation data received by the institution server, and generating a dispatch command accordingly. Disaster reporting method used.
According to claim 1,
After step (b),
When a signal regarding the counterpart sound blocking function setting is received from the reporter terminal, a method of reporting a disaster using automatic video call switching is characterized in that a voice is not output from the reporter terminal.
According to claim 1,
(e) transmitting the generated dispatch command and disaster situation data to a dispatcher terminal; a disaster reporting method using automatic video call switching.
In the disaster reporting system using automatic video call switching,
A reporter terminal equipped with a rear camera for transmitting disaster situation data including voice and video data to the institution server; And
From the reporter terminal, receiving a voice call sent to a predetermined institution number, automatically converting the received voice call to a video call, and from the reporter terminal, the disaster situation data including the input voice and video data And an agency server that receives and generates a dispatch command using the received disaster situation data.
The reporter terminal is:
Current location information measured by the GPS module, location information received by requesting location information to a location information server (LBS), location information calculated using a base station signal of a mobile communication network, or location calculated using a Wi-Fi base station signal Generating location information of at least one of the information,
Sensor data is generated through at least one of an acceleration sensor, a gyro sensor, an RGB sensor, a brightness sensor, a temperature sensor, and a humidity sensor,
Text data is generated by converting the voice data generated by the reporter terminal into text through speech recognition technology (Speech To Text, STT),
When a video call is made, the rear camera is automatically operated to perform a video call through the rear camera,
When the user presses the power button within a predetermined time in a predetermined time prior to the video call, an SOS message or alarm is transmitted to a preset emergency contact,
The institution server:
Generate a dispatch command by classifying the disaster situation by comparing the voice or text data received from the reporter terminal with the vocabulary information included in the report history of the disaster vocabulary information or the disaster case information stored in the storage unit,
Comparing the video data received from the reporter terminal with the report video or the field video of the disaster case information stored in the storage unit, identify a similar disaster situation and classify the disaster situation accordingly to generate a dispatch command, or
Disaster reporting system using automatic video call conversion to classify a disaster situation using sensor data measured by the sensor unit included in the reporter terminal to generate a dispatch command.
The method of claim 8,
Disaster reporting system using the automatic video call conversion,
Disaster reporting system using a video call automatic conversion, characterized in that it further comprises a dispatcher terminal for receiving the dispatch command and disaster situation data from the institution server.

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