KR102655445B1 - Method and device for managing picking up, packing and delivery of goods according to multiple orders - Google Patents

Abstract

A method and device for managing the collection, packaging, and delivery of products according to multiple orders are disclosed. A method for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention involves a picking worker performing a picking operation corresponding to a picking cart equipped with picking baskets for picking products according to each of multiple orders. Assigning, updating the picking status of the orders included in the picking operation based on a signal indicating the picking progress of the picking worker, corresponding to the first order, which is one of the orders whose picking status is completed. Assigning a packaging worker to a packaging operation, updating the packaging status of the first order based on a signal indicating the packaging progress of the packaging worker, and selecting a first order among orders whose packaging status is complete. It may include the step of assigning a delivery worker to a delivery task corresponding to order 2 and updating the delivery status of the second order based on a signal indicating the delivery progress of the delivery worker.

Description

Method and device for managing the picking, packaging and delivery of products according to multiple orders {METHOD AND DEVICE FOR MANAGING PICKING UP, PACKING AND DELIVERY OF GOODS ACCORDING TO MULTIPLE ORDERS}

The present invention relates to a method and device for managing the collection, packaging, and delivery of products according to multiple orders.

The content described below simply provides background information related to an embodiment of the present invention and does not constitute prior art.

Recently, in the information age, delivery services based on remote orders through the Internet are becoming more active. These services generally consist of a series of procedures that include picking products according to orders, packing the picked products, and delivering the packed products to the orderer.

However, as the type or number of products that can be ordered increases, spaces such as warehouses are loaded with numerous types of products, making it difficult to find and pick products efficiently. In addition, the number of cases where packing methods are different depending on the type of product is increasing, and the number of things to be careful about is also increasing, making packing difficult. In addition, the methods of delivering packed products are becoming more diverse, and non-face-to-face delivery is especially popular, but there are problems that can lead to loss and other incidents. In other words, in these services, various problems are currently occurring in picking, packing, and delivery.

Registered Patent Publication No. 10-2264413 (registration date 2021.06.08.) Method and device to assist user in product picking

The purpose of the present invention is to provide a method for managing the collection, packaging, and delivery of products according to multiple orders.

In addition, the purpose of the present invention is to perform a picking task suited to the individual abilities of each worker by applying different work difficulty levels to each worker.

Additionally, the purpose of the present invention is to reduce the frequency of mistakes by using information on errors that occurred during work.

Additionally, the purpose of the present invention is to create an optimal delivery route using delivery requests.

In order to achieve the above object, a method for managing the picking, packaging and delivery of products according to multiple orders according to an embodiment of the present invention corresponds to a picking cart provided with picking baskets for picking products according to each of the multiple orders. Assigning a picking worker to a picking operation, updating the picking status of orders included in the picking operation based on a signal indicating the picking progress of the picking worker, which of the orders whose picking status is completed Assigning a packaging worker to a packaging operation corresponding to a first order, updating the packaging status of the first order based on a signal indicating the packaging progress of the packaging worker, the packaging status being completed. It may include assigning a delivery worker to a delivery task corresponding to a second order, which is one of the orders, and updating the delivery status of the second order based on a signal indicating the delivery progress of the delivery worker. You can.

The step of assigning a picking worker to the picking task includes receiving picking worker information from a picking worker terminal, generating the picking task list based on the customer's order information, and performing tasks included in the picking task list. A step of matching difficulty levels, providing a picking task list to the picking worker terminal, a picking worker including at least one task selected by the picking worker among a plurality of tasks included in the picking task list from the picking worker terminal. It may include receiving a reservation list and designating a person in charge of tasks included in the picking worker reservation list as the picking worker.

The step of matching the task difficulty includes calculating the expected time required for the tasks based on first artificial intelligence learning data for predicting the time required for the picking task consisting of a new product list, the expected time required Based on this, calculating the absolute difficulty level of the first task, if a product exceeding a preset standard is included in the product list included in the tasks, calculating a first weight corresponding to the excess value, 1 Calculating a second absolute difficulty level of a task by assigning the first weight to the absolute difficulty level of the task, based on second artificial intelligence learning data learned about the picking worker information and a list of tasks completed by the picking worker, Calculating a second weight determined differently for each picking worker, calculating a task relative difficulty for each picking worker by assigning the second weight to the second task absolute difficulty, and corresponding the task relative difficulty to the tasks. It may include a step of ordering.

The picking worker information includes reward information accumulated according to the work performed by the picking worker, and after the step of matching the task relative difficulty, when tasks included in the task list are completed, the picking worker who performed the task It may include calculating a reward that can be accumulated, and providing a picking task list to the picking worker terminal may include providing the reward that can be accumulated.

The step of calculating the earnable reward includes calculating a first reward based on the absolute difficulty of the second task, and when the relative difficulty of the task is higher than the absolute difficulty of the second task, the relative difficulty of the task and the absolute difficulty of the second task. Comprising a step of calculating a preset third weight corresponding to the difference in absolute difficulty and calculating a second reward by assigning the third weight to the first reward, providing the reward including the accumulable reward. If the relative difficulty of the task is higher than the absolute difficulty of the second task, a second reward is provided, and after the step of updating the picking status of the orders included in the picking task, the first task is performed from the picking worker terminal. It may include receiving a notification indicating completion, processing the first task as completion based on the notification, and accumulating the possible reward in the reward information.

After assigning a picking worker to the picking operation, receiving a display request for a first product that is out of stock among the picking target products included in the picking operation from the picking worker terminal, the first product to which the picking operation is assigned assigning a display task of the first product to a picking cart or a second picking cart to which the other picking tasks are assigned, and a display state of the first product based on a signal indicating display progress corresponding to the display task. It may include a step of updating.

The step of assigning a picking worker to the picking operation includes, if there are a plurality of orders exceeding a preset quantity for one product, grouping the plurality of orders as a bulk order, and a picking cart for multi-worker work. ), allocating the bulk order to the bulk order, based on product information for products included in the bulk order and operator information for the plurality of picking workers assigned to the picking cart. It may include generating guide information to guide a picking operation and providing the guide information to the worker terminals of each picking worker assigned to the picking cart.

After assigning a packaging worker to the packaging operation, receiving first basket information about a first basket containing a product for which the packaging worker wishes to perform a packaging operation from the packaging worker terminal, the first basket information Based on the corresponding customer's order information, generating a product list including visualization information that can be confirmed by the packaging worker and providing the product list to the packaging worker terminal, generating the product list The step may include displaying a mark that can be identified by the packaging worker when the product list includes products that may cause errors.

After assigning a delivery worker to the delivery task, receiving order information for orders to perform a plurality of delivery tasks from a delivery worker terminal, generating a delivery route based on the order information, and delivering the delivery. Based on the route, it includes generating a delivery list and providing the delivery route and the delivery list to the delivery worker terminal, wherein the order information includes customer address information and delivery request, and the delivery The request includes a delivery request time desired by the customer, and the step of creating the delivery route may include creating an optimal delivery route based on the address information and the delivery request.

In addition, an apparatus for picking, packaging, and delivering products according to multiple orders according to an embodiment of the present invention includes a memory in which at least one program is recorded and a processor for executing the program, wherein the program is configured to execute each of the multiple orders. Assigning a picking worker to a picking operation corresponding to a picking cart equipped with picking baskets for picking products according to, picking orders included in the picking operation based on a signal indicating the picking progress of the picking worker. Updating the status, assigning a packaging worker to a packaging operation corresponding to a first order, which is one of orders whose picking status is complete, based on a signal indicating the packaging progress of the packaging worker. 1. A step of updating the packaging status of an order, a step of assigning a delivery worker to a delivery task corresponding to a second order, which is one of orders whose packaging status is complete, and a signal indicating the delivery progress of the delivery worker. It may include instructions for updating the delivery status of the second order based on the delivery status of the second order.

According to the present invention, it is possible to provide a method for managing the picking, packaging, and delivery of products according to multiple orders.

In addition, according to the present invention, it is possible to perform picking work suited to each worker's individual ability by applying different work difficulty levels to each worker.

Additionally, according to the present invention, the frequency of mistakes can be reduced by using information on errors that occurred during work.

Additionally, according to the present invention, an optimal delivery route can be created using delivery requests.

Figure 1 is a diagram showing the overall flow chart of a method for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.
Figure 2 is a block diagram showing entities for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.
Figure 3 is an operational flowchart showing a method for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.
Figure 4 is a diagram showing a picking method among methods for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.
Figure 5 is a diagram showing a picking method for large orders among methods for picking, packaging, and shipping management of products according to multiple orders according to an embodiment of the present invention.
Figure 6 is a diagram showing a product packaging method among methods for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.
Figure 7 is a diagram showing a delivery method among methods for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.
Figure 8 is a diagram showing a computer system according to an embodiment of the present invention.

The present invention will be described in detail with reference to the attached drawings as follows. Here, repeated descriptions, known functions that may unnecessarily obscure the gist of the present invention, and detailed descriptions of configurations are omitted. Embodiments of the present invention are provided to more completely explain the present invention to those skilled in the art. Accordingly, the shapes and sizes of elements in the drawings may be exaggerated for clearer explanation.

Throughout the specification, when a part “includes” a certain element, this means that it may further include other elements rather than excluding other elements, unless specifically stated to the contrary.

Hereinafter, preferred embodiments according to the present invention will be described in detail with reference to the attached drawings.

Figure 1 is a diagram showing the overall flow chart of a method for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.

Referring to FIG. 1, according to a method for managing the collection, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention, the server 10 receives an order from the customer 11, and stores the order based on the customer's order. Order information can be created. The server 10 may provide order information to a picking worker performing a picking task in the picking warehouse 12, receive a notification about the progress of the picking from the picking worker, and update the picking status.

According to one embodiment, the server 10 assigns a packaging worker to the packaging operation 13 corresponding to an order whose collection status is complete, and updates the packaging status by receiving notification of the progress of packaging from the packaging worker. You can.

According to one embodiment, the server 10 assigns a delivery worker to the delivery task 14 corresponding to an order whose packaging status is complete, and updates the delivery status by receiving notification of the delivery progress from the delivery worker. You can.

Figure 2 is a block diagram showing entities for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.

Referring to FIG. 2, the entities for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention include a picking, packaging, and delivery management device 110, a picking worker terminal 120, and a packaging worker. It includes a terminal 130 and a delivery worker terminal 140.

The picking, packaging and delivery management device 110 may refer to a device that assigns a picking worker who uses the picking worker terminal 120 to perform a picking operation to pick products according to a customer's order.

The picking, packaging and delivery management device 110 may be a device that receives a signal indicating the progress of picking from the picking worker terminal 120 and updates the picking status of the picking operation.

The picking, packaging and delivery management device 110 may refer to a device that assigns a packaging worker using the packaging worker terminal 130 to packaging an order whose picking status is complete.

The picking, packaging and delivery management device 110 may be a device that receives a signal indicating the progress of packaging from the packaging worker terminal 130 and updates the packaging status of the packaging operation.

The picking, packaging, and delivery management device 110 may refer to a device that assigns a delivery worker using the delivery worker terminal 140 to deliver an order whose packaging is complete.

The picking, packaging, and delivery management device 110 may be a device that receives a signal indicating delivery progress from the delivery worker terminal 140 and updates the delivery status of the delivery operation.

Picking, packaging and delivery management device 110 and picking worker terminal 120, picking, packaging and delivery management device 110 and packaging worker terminal 130, picking, packaging and delivery management device 110 and delivery worker terminal (140) may be interconnected through a communication network.

A communication network refers to an access path for data to be transmitted and received between the above entities. For example, communication networks include wired networks such as LANs (Local Area Networks), WANs (Wide Area Networks), MANs (Metropolitan Area Networks), and ISDNs (Integrated Service Digital Networks), or wireless networks such as wireless LANs, CDMA, Bluetooth, and satellite communications. It may encompass networks, but the scope of communication networks applicable to the present invention is not limited thereto.

Figure 3 is an operational flowchart showing a method for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.

Referring to FIG. 3, the method for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention first involves placing a product in a picking cart equipped with picking baskets for picking products according to each of the multiple orders. A picking worker can be assigned to the corresponding picking task (S210).

Next, the picking status of the orders included in the picking operation may be updated based on a signal indicating the picking progress of the picking worker (S220).

Next, a packaging worker can be assigned to the packaging task corresponding to the first order, which is one of the orders whose picking status is complete (S230).

Next, the packaging status of the first order may be updated based on a signal indicating the packaging progress of the packaging worker (S240).

Next, a delivery worker may be assigned to a delivery task corresponding to the second order, which is one of the orders whose packaging state is completed (S250).

Next, the delivery status of the second order may be updated based on a signal indicating the delivery progress of the delivery worker (S260).

According to one embodiment, the step of assigning a picking worker to the picking task may first receive picking worker information from a picking worker terminal.

Here, the picking worker information may include reward information accumulated according to the work performed by the picking worker.

Next, the picking task list can be created based on the customer's order information.

Next, the task difficulty level can be matched to the tasks included in the picking task list.

Next, a picking task list may be provided to the picking worker terminal.

Next, a picking worker reservation list containing at least one task selected by the picking worker among a plurality of tasks included in the picking task list may be received from the picking worker terminal.

Next, the person in charge of tasks included in the picking worker reservation list can be designated as the picking worker.

According to one embodiment, the step of matching the task difficulty first determines the expected time required for the tasks based on first artificial intelligence learning data for predicting the time required for the picking task consisting of a new product list. It can be calculated.

Here, the first artificial intelligence learning data may include data learned about the degree of influence on the time required for each product through time required for the product list included in the tasks completed by all picking workers.

Next, based on the estimated time required, the absolute difficulty level of the first task can be calculated.

Next, if a product that exceeds a preset standard is included in the product list included in the above tasks, a first weight corresponding to the excess value can be calculated.

Here, the preset standard may include any one of the weight, size, and quantity of the product.

Next, the second absolute difficulty level can be calculated by applying the first weight to the absolute difficulty level of the first task.

Next, based on the picking worker information and second artificial intelligence learning data learned about the list of tasks completed by the picking worker, second weights determined differently for each picking worker may be calculated.

Here, the second artificial intelligence learning data is data learned about the physical information of the picking worker included in the picking worker information and the preference information for each product of the picking worker obtained through analysis of the task list completed by the picking worker. It can be included.

Next, the relative difficulty of the task for each picking worker can be calculated by applying the second weight to the absolute difficulty of the second task.

Next, the task relative difficulty level can be matched to the tasks.

Here, the absolute difficulty of the task is an indicator of the degree of difficulty of the picking task and can be applied equally to all picking workers. The relative difficulty of the task is an indicator of the degree of difficulty of the picking task depending on the physical ability and product preference of each picking worker. Even for the same picking task, the level of difficulty may be applied differently depending on the ability of the picking worker.

For example, in the case of the task of picking products located on a high shelf, the difficulty may be lowered for tall pickers, and the difficulty may be relatively higher for short pickers.

According to one embodiment, when the tasks included in the task list are completed after the step of matching the relative difficulty of the task, the reward that can be accumulated to the picking worker who performed the task can be calculated.

Additionally, the step of providing a picking task list to the picking worker terminal may include providing the reward that can be accumulated.

According to one embodiment, the step of calculating the accumulable reward may first calculate a first reward based on the absolute difficulty of the second task.

Next, when the relative difficulty of the task is higher than the absolute difficulty of the second task, a preset third weight corresponding to the difference between the relative difficulty of the task and the absolute difficulty of the second task may be calculated.

Next, the second reward can be calculated by applying the third weight to the first reward.

At this time, the step of providing including the accumulable reward may include providing a second reward when the relative difficulty of the task is higher than the absolute difficulty of the second task.

According to one embodiment, after the step of updating the picking status of orders included in the picking operation, a notification indicating that the first job has been completed may be received from the picking worker terminal.

Next, based on the notification, a picking completion process may be performed for the first task.

Next, the eligible rewards can be accumulated in the reward information.

According to one embodiment, after assigning a picking worker to the picking operation, a display request for a first product that is out of stock among the picking target products included in the picking operation may be received from the picking worker terminal.

Next, the display task of the first product may be assigned to the first picking cart to which the picking task is assigned or to the second picking cart to which the other picking tasks are assigned.

Next, the display status of the first product may be updated based on a signal indicating the display progress corresponding to the display operation.

According to one embodiment, in the step of assigning a picking worker to the picking operation, first, if there are a plurality of orders exceeding a preset quantity for one product, the plurality of orders may be grouped as a bulk order. .

Next, the bulk order can be assigned to a picking cart for multi-operator operations.

Next, a guide for guiding the picking work of the plurality of picking workers for the products based on product information for the products included in the bulk order and worker information for the plurality of picking workers assigned to the picking cart. Information can be generated.

Next, the guide information may be provided to the worker terminals of each picking worker assigned to the picking cart.

According to one embodiment, after assigning a packaging worker to the packaging work, first basket information about a first basket containing a product for which the packaging worker wishes to perform packaging work may be received from the packaging worker terminal. .

Next, based on the customer's order information corresponding to the first basket information, a product list including visualization information that can be confirmed by the packaging worker can be generated.

Next, the product list can be provided to the packaging worker terminal.

At this time, in the step of generating the product list, if the product list includes products that may cause errors, a mark that can be identified by the packaging worker may be displayed.

According to one embodiment, after assigning a delivery worker to the delivery task, order information for orders to perform a plurality of delivery tasks may be received from the delivery worker terminal.

Next, a delivery route can be created based on the order information.

Next, based on the delivery route, a delivery list can be created.

Next, the delivery route and the delivery list can be provided to the delivery worker terminal.

Here, the order information includes the customer's address information and delivery request, and the delivery request may include a delivery request time desired by the customer.

At this time, the step of creating the delivery route may create an optimal delivery route based on the address information and the delivery request.

picking process

Figure 4 is a diagram showing a picking method among methods for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.

Referring to FIG. 4, the picking, packaging, and delivery management device can assign a picking task to a picking worker using the task reservation function of the picking worker.

Specifically, the picking, packaging and delivery management device may provide a picking task list 81 to the picking worker terminal. The picking worker can select the desired picking task (82) from the picking task list and check the product list (83) within the selected picking task. If the picking worker wants to perform the picking task after checking the product list 83, he or she can select the reservation button 84. In the same way, you can select the reservation button for the picking tasks that the picking worker wants to perform and create a reservation list. The packaging and delivery management device may receive a reservation list from a picking worker terminal and designate a person in charge of picking tasks included in the reservation list as the picking worker.

The picking worker performs the picking work designated as the person in charge, and can update the completed status for products that have been picked. If the status of all products included in the picking operation is changed to the completed state, the packaging and delivery management device may update the picking operation status to the completed status.

As an optional embodiment, the picking, packaging and delivery management device may match the task difficulty level to each of the tasks included in the picking task list before providing the picking task list to the picking worker terminal.

Specifically, the picking, packaging and delivery management device can calculate the estimated time required for each of the tasks included in the picking task list based on the first artificial intelligence learning data.

Here, the first artificial intelligence learning data will include data that has learned the degree of influence on the time required for each product through data on the time required for the picking task for the product list included in the picking tasks completed by all picking workers. You can.

Next, the difficulty level of the first task can be calculated based on the estimated time required.

Next, if there is a task that includes a product that exceeds a preset standard, the first weight for the excess can be calculated.

Here, the preset standard may include any one or more of the weight, size, and quantity of the product.

Next, the second task difficulty can be calculated by assigning the first weight to the first task difficulty.

Next, based on the second artificial intelligence learning data, a second weight determined differently for each picking worker can be calculated.

Here, the second artificial intelligence learning data may include data learned about the physical information included in the picking worker information and the preference information for each product of the picking worker obtained through analysis of the picking task list completed by the picking worker.

Next, by assigning a second weight to the difficulty of the second task, different difficulty levels of the third task can be calculated for each picking worker.

Next, the third task difficulty level can be matched to each task.

As an optional embodiment, the picking, packaging, and delivery management device may calculate a reward to be accumulated to the picking worker when the picking worker completes the picking task.

Specifically, the picking, packaging, and delivery management device may calculate the first reward based on the difficulty of the second task.

Next, if the difficulty of the third task is higher than the difficulty of the second task, a preset third weight can be calculated for the difference between the difficulty of the two tasks.

Next, the second reward can be calculated by assigning a third weight to the first reward.

In an optional embodiment, the picking, packaging and delivery management device may include a reward when providing the picking task list to the picking worker.

At this time, if the difficulty of the third task is higher than the difficulty of the second task, the second reward can be included in the first reward for the task and provided to the picking worker.

As an optional embodiment, when the picking, packaging and delivery management device receives a notification from the picking worker terminal indicating that the picking work has been completed, the picking work is completed for the picking work and a reward is credited to the picking worker. You can.

As an optional embodiment, the picking, packaging, and delivery management device may set the picking task list as an avoidable task if there is a task that is not scheduled by the picking worker until a certain time has elapsed after creating the picking task list.

Specifically, the picking, packaging, and delivery management device creates a picking task list and, if there is a task that has not been scheduled by the picking worker until a certain period of time has elapsed, sets the task as an avoided task and then requests the task for that task. The difficulty of the third task can be increased by a preset value according to the avoidance task setting.

Next, the reward accumulated upon completion of the task can be increased in response to the increased level of difficulty of the third task.

Through this, the picking worker can be encouraged to reserve the avoidance task.

As an optional embodiment, when the picking, packaging and delivery management device provides a picking task list to the picking worker terminal, if there is a task previously reserved by another picking worker, it displays an indicator indicating that the reservation has been completed for the task, It can be processed so that the picking worker cannot select it.

Although not shown in FIG. 4, the picking, packaging, and delivery management device allows the picking worker to perform the picking operation using a single picking cart in the case of insufficient inventory, and also performs the display operation of the product that is out of stock. It can be done so that it can be done.

To this end, the picking, packaging and delivery management device may first receive an inventory shortage signal from the picking operator.

Here, inventory shortage may mean that the number of products displayed on the shelves is less than the number of products to be picked. A stock shortage signal is generated from the picking worker terminal by selecting the 'stock shortage' button on the picking worker terminal when the first product currently being picked by the picking worker is insufficient among the plurality of picking target products included in the picking operation. A stock shortage signal for the first product may be received.

As an optional embodiment, the picking worker terminal may display whether the first product that is out of stock is 'requested to be displayed' or is currently 'on display' by another worker, and the picking worker may display the first product that is out of stock. When the status is 'requesting display' or 'on display', by selecting the 'scheduled to be in stock' button instead of the 'out of stock' button on the picking worker's terminal, the out of stock signal is not sent to the picking, packaging and delivery management device. You can skip picking for the first product.

As an optional embodiment, the picking progress status may be displayed for each basket included in the picking cart on the picking worker terminal, and the picking worker selects at least one of the baskets included in the picking cart using the picking worker terminal and proceeds with picking. You can change the status at once.

By selecting the 'Out of stock' button, the picker can select either the 'Shop' button to display items directly by the picker, or the 'Request' button to request display from another worker.

When the picking worker selects the 'Shop' button for the first product, a display task for the first product may be created and assigned to the picking worker.

When a display task is assigned to a picking worker, the status value of the first product may be changed to 'on display.'

As an optional embodiment, the 'Wish' button for the first product is selected only when there is a storage space corresponding to the display operation in the picking cart where the picking worker is performing the picking operation, or when the first product can be displayed without loading the cart. It can be conditionally marked as possible.

When the picking worker selects the 'complete' button for the display operation on the picking worker terminal, the display operation is completed and the status value of the first product may be changed to 'in stock'.

When the picking worker selects the 'Cancel' button for the display task on the picking worker terminal, the assignment of the display task is released, and the status value of the first product may be changed to 'requesting display'.

When the picker selects the 'Request' button for the first product, a display job for the first product is created and displayed to other pickers, and the status value of the first product is changed to 'Requesting display'. It can be.

In an optional embodiment, the pick, pack and ship management device may assign a display task to a pick cart along with a pick task.

For example, if there is no picking worker performing a picking task for a picking card for which a loading space corresponding to a display task exists, the picking, packaging and delivery management device may place a picking cart corresponding to a picking task to which no picking worker is assigned. Display tasks can be assigned.

In this case, the picking worker performs the picking process with the first product loaded on the picking cart, and displays the first product when the picking cart reaches the display position of the first product, using one picking cart. Picking and display work can be performed together.

In an optional embodiment, the picking, packaging and delivery management device may be configured to assign a display task by rearranging products within picking tasks to which a picking worker has not been assigned, if there is no picking cart to which a display task corresponding to the display task can be assigned. You can secure space for . In this case, based on the basket position where the first product is loaded into the picking cart and the first time when the basket is expected to be emptied through display of the first product, the basket can be picked after the first time. Display work and picking work can be overlapped and scheduled in one basket.

In an optional embodiment, the picking, packaging and shipping management device may first assign display operations to the picking cart and then allocate the picking operations to the remaining space.

Figure 5 is a diagram showing a picking method for large orders among methods for picking, packaging, and shipping management of products according to multiple orders according to an embodiment of the present invention.

Referring to FIG. 5, if the quantity of products included in the customer's order exceeds the first preset quantity, the picking, packaging and delivery management device may change the picking operation for the order to a bulk picking operation.

Specifically, the picking, packaging, and delivery management device may provide a picking task list including mass picking tasks to the picking worker terminal.

Here, the bulk picking operation may refer to a method of grouping and picking orders in which the number of orders for purchasing a product exceeds a preset first quantity.

If the picking, packaging, and delivery management device wants a picking operator to perform a bulk picking operation, the picking, packaging, and delivery management device may designate the picking operator as the person in charge of the bulk picking operation. At this time, multiple picking workers can be designated as the person in charge for one mass picking operation.

When a picking worker performs a bulk picking task, the picking, packaging and delivery management device can visualize the picking cart 85 equipped with a plurality of picking baskets and provide the visualization to the picking worker terminal.

At this time, among the plurality of picking baskets, a preset first color may be displayed for baskets in which products requiring mass picking are to be picked, and the picking quantity may be displayed in the basket showing the first color.

If the quantity of products included in the customer's order exceeds the preset second quantity, the picking, packaging and delivery management device may change the picking operation for the order to an ultra-large picking operation.

Here, the ultra-large picking operation may refer to a method of grouping and picking orders in which the number of orders for purchasing a product exceeds a preset second quantity.

At this time, the second preset quantity may be a larger number than the first preset quantity.

When a picking worker performs a large-scale picking task, the picking, packaging, and delivery management device can visualize the picking cart 86 equipped with a plurality of picking baskets and provide it to the picking worker terminal.

At this time, among the plurality of picking baskets, a preset second color may be displayed for baskets that must pick products that require large-scale picking, and the picking quantity may be displayed in the basket marked with the second color.

Here, if the picked quantity is 1, the picked quantity may be displayed in the basket in a third color, and if the picked quantity is 2 or more, the picked basket may be displayed in a fourth color.

As an optional embodiment, the picking, packaging, and delivery management device may generate guide information to guide a picking operation for products requiring bulk picking and provide the guide information to the picking worker.

Specifically, the picking, packaging, and delivery management device can group a plurality of orders corresponding to one product into a bulk order.

At this time, orders in which the number of orders for one product exceeds the first preset quantity can be grouped into bulk orders.

Next, bulk orders can be assigned to pick carts for multiple picker operations.

At this time, products corresponding to large orders can be allocated to a plurality of baskets included in the picking cart for each order.

Next, guide information to guide the picking operation is generated based on product information for the products included in the bulk order and picking worker information for the plurality of picking workers assigned to the picking cart for the work of the plurality of picking workers. You can.

Next, guide information can be provided to the terminals of each of the plurality of picking workers.

As an optional embodiment, the picking, packaging and delivery management device may receive a signal corresponding to the picking progress status for each basket from the picking worker terminal and provide visualization information according to the picking progress status of the corresponding basket.

Specifically, the picking, packaging, and delivery management device may display a different first indicator for each basket depending on the picking progress status.

For example, a basket that requires picking may display a preset color, and a basket that does not require picking or that has completed picking may not display a preset color.

Next, a different second indicator can be displayed depending on the remaining collection quantity for each basket.

Next, visualization information displaying the first indicator and the second indicator can be provided to the picking worker terminal.

packaging process

Figure 6 is a diagram showing a product packaging method among methods for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.

Referring to FIG. 6, a picking, packaging, and delivery management device can provide product packaging information using visualization information.

Specifically, the picking, packaging, and delivery management device may receive basket information from the packaging worker about the basket containing the product for which the packaging worker wishes to perform packaging work. At this time, the packaging worker can photograph the QR code 87 for the basket using the camera of the packaging worker terminal and transmit the basket information to the picking, packaging and delivery management device. The packaging and delivery management device can generate a list of products 88 contained in the basket based on basket information. At this time, if a product that requires caution is included during packaging work, the packaging and delivery management device may display a mark indicating that caution is required for the product. Here, the mark may include information on special packaging methods (89), information on products not picked due to lack of stock, information on products in large quantities, etc. The packaging and delivery management device can provide the generated product list to the packaging worker terminal.

Packaging workers can perform packaging work for the basket and update the completed status for products that have been packaged. If the status of all products included in the packaging operation is changed to the completed status, the packaging and delivery management device may update the packaging operation status to the completed status.

As an optional embodiment, the picking, packaging, and delivery management device may display a mark that can be identified by a packaging worker when generating a product list.

Specifically, if a product that requires confirmation by a packaging worker is included among the products included in the product list, the picking, packaging, and delivery management device may display the first mark on the product.

Here, products requiring confirmation by a packaging worker may include products in large quantities or products requiring special packaging methods.

Next, if the products included in the product list include products that require attention due to negligence caused by another worker, a second mark can be displayed on the product.

Here, negligence may include the picking worker's omission of picked items, the packaging worker's use of incorrect packaging methods, etc.

Next, if the products included in the product list include products that were not picked due to lack of stock during the picking process, a third mark can be displayed on the product.

As an optional embodiment, when displaying a second mark on a product, the picking, packaging, and delivery management device may display the second mark using different marks depending on the level of care.

Here, the caution level may be set in advance by setting a caution level based on the number of errors made by other workers, and weighting the more recent the time when other workers' errors occurred. At this time, if a preset period has elapsed from the time the negligence occurred, the user can be excluded from the target for setting the caution level.

As an optional embodiment, when the picking, packaging and delivery management device receives a notification from a packaging worker indicating that a product is missing during the picking process among the products included in the product list, the picking, packaging and delivery management device picks up the basket containing the product. A notification can be sent to other packers who are packing other baskets in which the worker has picked, indicating that caution is required.

shipping process

Figure 7 is a diagram illustrating a delivery method among methods for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.

Referring to FIG. 7, the picking, packaging, and delivery management device may provide a delivery route based on order information.

Specifically, the picking, packaging, and delivery management device may receive order information about an order for which a delivery operation is to be performed from a delivery worker. At this time, the delivery worker can photograph the QR code 90 for the order using the camera of the delivery worker terminal and transmit the order information to the picking, packaging, and delivery management device. The picking, packaging, and delivery management device can create a delivery location 91 and a delivery route using the customer's address information included in the order information.

Here, when the delivery worker performs delivery work for multiple orders, the picking, packaging and delivery management device receives multiple order information from the delivery worker and uses the address information of customers included in the multiple order information. An optimal delivery route can be created. Additionally, a delivery list can be created according to the order of delivery destinations on the delivery route. The picking, packaging, and delivery management device can provide the generated delivery route and delivery list to the delivery worker terminal.

When delivery is completed, the delivery worker selects delivery completion for the corresponding task on the delivery worker terminal, and the packaging and delivery management device can update the delivery status of the corresponding task to completed.

In an optional embodiment, the picking, packaging and delivery management device may reflect the customer's delivery requests to create an optimal delivery route.

Specifically, the order information may include the customer's address information and the customer's delivery request, and the delivery request may include the customer's desired delivery request time.

Pick, pack, and delivery management devices can be grouped by delivery tasks that have the same delivery request time.

Next, for the first group with the earliest delivery request time, the first delivery route that departs from the delivery origin and passes through the delivery locations included in the first group within the shortest time can be created.

Next, according to the delivery request time order of the remaining groups excluding the first group, a second delivery route can be created for each group that starts from the last delivery location of the previous group and passes through the delivery location included in each group within the shortest time.

Next, you can combine the first and second delivery routes to create a full delivery route.

At this time, when creating a delivery list, the delivery list can be created according to the delivery order on the entire delivery route.

As an optional embodiment, the picking, packaging, and delivery management device may be configured to allow a delivery worker to determine the product and the delivery location containing the product when creating a delivery list when a product that requires attention is included when loading or delivering in a delivery vehicle. A mark that can be checked can be displayed.

In an optional embodiment, the picking, packaging and delivery management device may generate product loading order and guide information in the delivery vehicle based on the delivery order and markings.

At this time, when the delivery route and delivery list are provided to the delivery worker terminal, they may be provided including product loading order and guide information.

Figure 8 is a diagram showing a computer system according to an embodiment of the present invention.

An apparatus for managing the collection, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention may be implemented in a computer system 1000 such as a computer-readable recording medium.

Referring to FIG. 8, the computer system 1000 includes one or more processors 1010, memory 1030, user interface input device 1040, user interface output device 1050, and storage that communicate with each other through a bus 1020. It may include (1060). Additionally, the computer system 1000 may further include a network interface 1070 connected to the network 1080. The processor 1010 may be a central processing unit or a semiconductor device that executes processing instructions stored in the memory 1030 or storage 1060. Memory 1030 and storage 1060 may be various types of volatile or non-volatile storage media. For example, memory may include ROM 1031 or RAM 1032.

The specific implementations described in the present invention are examples and do not limit the scope of the present invention in any way. For the sake of brevity of the specification, descriptions of conventional electronic components, control systems, software, and other functional aspects of the systems may be omitted. In addition, the connections or connection members of lines between components shown in the drawings exemplify functional connections and/or physical or circuit connections, and in actual devices, various functional connections or physical connections may be replaced or added. Can be represented as connections, or circuit connections. Additionally, if there is no specific mention such as “essential,” “important,” etc., it may not be a necessary component for the application of the present invention.

Therefore, the spirit of the present invention should not be limited to the above-described embodiments, and the scope of the patent claims described below as well as all scopes equivalent to or equivalently changed from the scope of the claims are within the scope of the spirit of the present invention. It will be said to belong to

10: Server 11: Customer
12: Picking warehouse 13: Packaging operation
14: Delivery operations
110: Picking, packaging and delivery management device
120: Picking worker terminal 130: Packaging worker terminal
140: Delivery worker terminal
1000: computer system 1010: processor
1020: Bus 1030: Memory
1031: Rom 1032: RAM
1040: User interface input device
1050: User interface output device
1060: Storage 1070: Network Interface
1080: Network

Claims (10)

In a method for managing the picking, packaging and delivery of products according to multiple orders performed by a picking, packaging and delivery management device including a processor and memory,
Assigning a picking worker to a picking operation corresponding to a picking cart equipped with picking baskets for picking products according to each of a plurality of orders;
updating the picking status of orders included in the picking operation based on a signal indicating the picking progress of the picking worker;
Assigning a packaging worker to a packaging operation corresponding to a first order, which is one of orders whose picking status is completed;
updating the packaging status of the first order based on a signal indicating the packaging progress of the packaging worker;
Assigning a delivery worker to a delivery task corresponding to a second order, which is one of orders whose packaging state is completed; and
Updating the delivery status of the second order based on a signal indicating the delivery progress of the delivery worker
Including,
After assigning a packaging worker to the packaging operation,
Receiving first basket information about a first basket containing a product for which the packaging worker wishes to perform packaging work from a packaging worker terminal;
Based on the customer's order information corresponding to the first basket information, generating a product list including visualization information that can be confirmed by the packaging worker; and
Providing the product list to the packaging worker terminal
Including,
Before receiving the first basket information,
Receiving a first notification from the packaging worker terminal indicating that a missing product exists among products included in the product list; and
Transmitting a second notification indicating that attention is needed to the packaging worker terminals of other packaging workers performing packaging work on products contained in another basket picked by the picking worker of the first basket.
Including,
The step of assigning a picking worker to the picking operation is,
Receiving picking worker information from a picking worker terminal;
generating the picking task list based on customer order information;
matching task difficulty levels to tasks included in the picking task list;
providing a picking task list to the picking worker terminal;
Receiving a picking worker reservation list including at least one task selected by the picking worker among a plurality of tasks included in the picking task list from the picking worker terminal; and
A step of designating a person in charge of tasks included in the picking worker reservation list as the picking worker.
Including,
The step of matching the task difficulty is,
Calculating the expected time required for the tasks based on first artificial intelligence learning data for predicting the time required for the picking task consisting of a new product list;
Calculating a first task absolute difficulty level based on the estimated time required;
When a product exceeding a preset standard is included in the product list included in the tasks, calculating a first weight corresponding to the excess value;
Calculating a second absolute difficulty of the task by applying the first weight to the absolute difficulty of the first task;
calculating second weights determined differently for each picking worker based on second artificial intelligence learning data learned about the picking worker information and a list of tasks completed by the picking worker;
calculating a relative difficulty level for each picking worker by applying the second weight to the absolute difficulty level of the second task; and
Corresponding the task relative difficulty level to the tasks
Including,
The above preset standards are:
Includes any of the weight, size and quantity of the product,
The first artificial intelligence learning data is,
Contains data that learns the degree of influence on the time required for each product through time required for the product list included in the tasks completed by all picking workers,
The second artificial intelligence learning data is,
Contains data learned about the physical information of the picking worker included in the picking worker information and the preference information for each product of the picking worker obtained through analysis of the task list completed by the picking worker,
The absolute difficulty level of the above task is,
It is an indicator of the degree of difficulty in picking work,
Applies equally to all picking workers,
The relative difficulty of the task is,
It is an indicator of the degree of difficulty in picking work according to the physical ability and product preference of each picking worker,
Methods for managing the picking, packaging, and delivery of products for multiple orders that are applied differently depending on the capabilities of the picking worker. delete delete According to claim 1,
The picking worker information is,
Contains reward information accumulated according to the work performed by the picking worker,
After the step of matching the task relative difficulty,
When completing the tasks included in the task list, calculating the reward that can be accumulated to the picking worker who performed the task
Including,
The step of providing a picking task list to the picking worker terminal,
Step of providing, including the above-mentioned accumulated rewards
Method for managing the picking, packaging, and delivery of products according to multiple orders, including. According to clause 4,
The step of calculating the accumulated rewards is,
calculating a first reward based on the absolute difficulty level of the second task;
When the relative difficulty of the task is higher than the absolute difficulty of the second task, calculating a preset third weight corresponding to the difference between the relative difficulty of the task and the absolute difficulty of the second task; and
Calculating a second reward by assigning the third weight to the first reward
Including,
The step of providing the accumulated rewards is,
If the relative difficulty of the task is higher than the absolute difficulty of the second task, a second reward is provided,
After the step of updating the picking status of the orders included in the picking operation,
Receiving a third notification from the picking worker terminal indicating that the first task has been completed;
Based on the third notification, processing the first task to be completed; and
Accumulating the eligible rewards in the reward information
Method for managing the picking, packaging, and delivery of products according to multiple orders, including. According to claim 1,
After assigning a picking worker to the picking operation,
Receiving a display request for a first product that is out of stock among the products to be picked included in the picking operation from the picking worker terminal;
assigning a display task of the first product to a first picking cart to which the picking task is assigned or to a second picking cart to which other picking tasks are assigned; and
updating the display status of the first product based on a signal indicating display progress corresponding to the display operation
Method for managing the picking, packaging, and delivery of products according to multiple orders, including. According to claim 1,
The step of assigning a picking worker to the picking operation is,
When there are a plurality of orders exceeding a preset quantity for one product, grouping the plurality of orders as a bulk order;
assigning the bulk order to a picking cart for a multi-operator operation;
Based on product information for products included in the bulk order and operator information for multiple picking workers assigned to the picking cart, guide information is generated to guide the picking work of the multiple picking workers for the products. steps; and
Providing the guide information to the worker terminal of each picking worker assigned to the picking cart
Method for managing the picking, packaging, and delivery of products according to multiple orders, including. According to claim 1,
The step of creating the product list is,
If the product list includes products that may cause errors, displaying a mark that can be identified by the packaging worker.
Method for managing the picking, packaging, and delivery of products according to multiple orders, including. According to claim 1,
After assigning a delivery worker to the above delivery task,
Receiving order information for orders to perform a plurality of delivery tasks from a delivery worker terminal;
Creating a delivery route based on the order information;
Creating a delivery list based on the delivery route; and
Providing the delivery route and the delivery list to the delivery worker terminal
Including,
The above order information is:
Includes customer address information and delivery requests,
The above delivery request is:
Includes the delivery request time desired by the customer,
The step of creating the delivery route is,
Creating an optimal delivery route based on the address information and the delivery request.
Method for managing the picking, packaging, and delivery of products according to multiple orders, including. a memory in which at least one program is recorded; and
Processor that executes the program
Including,
The above program is
Assigning a picking worker to a picking operation corresponding to a picking cart equipped with picking baskets for picking products according to each of a plurality of orders;
updating the picking status of orders included in the picking operation based on a signal indicating the picking progress of the picking worker;
Assigning a packaging worker to a packaging operation corresponding to a first order, which is one of orders whose picking status is completed;
updating the packaging status of the first order based on a signal indicating the packaging progress of the packaging worker;
Assigning a delivery worker to a delivery task corresponding to a second order, which is one of orders whose packaging state is completed; and
Updating the delivery status of the second order based on a signal indicating the delivery progress of the delivery worker
Contains instructions to perform,
The above program is,
After assigning a packaging worker to the packaging operation,
Receiving first basket information about a first basket containing a product for which the packaging worker wishes to perform packaging work from a packaging worker terminal;
Based on the customer's order information corresponding to the first basket information, generating a product list including visualization information that can be confirmed by the packaging worker; and
Providing the product list to the packaging worker terminal
Contains instructions to perform,
The above program is,
Before receiving the first basket information,
Receiving a first notification from the packaging worker terminal indicating that a missing product exists among products included in the product list; and
Transmitting a second notification indicating that attention is needed to the packaging worker terminals of other packaging workers performing packaging work on products contained in another basket picked by the picking worker of the first basket.
Contains instructions to perform,
The step of assigning a picking worker to the picking operation is,
Receiving picking worker information from a picking worker terminal;
generating the picking task list based on customer order information;
matching task difficulty levels to tasks included in the picking task list;
providing a picking task list to the picking worker terminal;
Receiving a picking worker reservation list including at least one task selected by the picking worker among a plurality of tasks included in the picking task list from the picking worker terminal; and
A step of designating a person in charge of tasks included in the picking worker reservation list as the picking worker.
Including,
The step of matching the task difficulty is,
Calculating the expected time required for the tasks based on first artificial intelligence learning data for predicting the time required for the picking task consisting of a new product list;
Calculating a first task absolute difficulty level based on the estimated time required;
When a product exceeding a preset standard is included in the product list included in the tasks, calculating a first weight corresponding to the excess value;
Calculating a second absolute difficulty of the task by applying the first weight to the absolute difficulty of the first task;
calculating second weights determined differently for each picking worker based on second artificial intelligence learning data learned about the picking worker information and a list of tasks completed by the picking worker;
calculating a relative difficulty level for each picking worker by applying the second weight to the absolute difficulty level of the second task; and
Corresponding the task relative difficulty level to the tasks
Including,
The above preset standards are:
Includes any of the weight, size and quantity of the product,
The first artificial intelligence learning data is,
Contains data that learns the degree of influence on the time required for each product through time required for the product list included in the tasks completed by all picking workers,
The second artificial intelligence learning data is,
Contains data learned about the physical information of the picking worker included in the picking worker information and the preference information for each product of the picking worker obtained through analysis of the task list completed by the picking worker,
The absolute difficulty level of the above task is,
It is an indicator of the degree of difficulty in picking work,
Applies equally to all picking workers,
The relative difficulty of the task is,
It is an indicator of the degree of difficulty in picking work according to the physical ability and product preference of each picking worker,
A device for managing the picking, packaging and delivery of products in response to multiple orders, applied differently depending on the capabilities of the picking operator.

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