KR102636677B1 - Figure product sales management system and method - Google Patents

Abstract

The present invention relates to a figure product sales management system and method, and more specifically, to a figure product sales management system and method that can generate a cycle-specific order list, issue a pre-order order form, and transmit it to an overseas manufacturer's terminal at regular intervals. . The figure product sales management system includes a reception desk that receives overseas sales information on pre-order-based figure products from overseas manufacturers' terminals in the form of e-mail, and a pricing policy template for each company that can check the payment amount according to the order quantity based on the overseas sales information. A relay unit that generates and relays to a plurality of company terminals, collects each order information transmitted from the plurality of company terminals for a certain period of time divided into a plurality of periods according to the pre-order order period, classifies it by company, and provides a cycle. An ordering management unit that generates a separate ordering list and an integrated management unit that issues each pre-order order form as the ordering list for each cycle is created and transmits it to the overseas manufacturer terminal at regular intervals, wherein each pre-order order form includes an order quantity for each cycle, Includes product number, product name, and cumulative order quantity.

Description

Figure product sales management system and method {FIGURE PRODUCT SALES MANAGEMENT SYSTEM AND METHOD}

The present invention relates to a figure product sales management system and method, and more specifically, to a figure product sales management system and method that can generate a cycle-specific order list, issue a pre-order order form, and transmit it to an overseas manufacturer's terminal at regular intervals. .

Recently, online transactions using the so-called direct purchase method, which involves accessing overseas sales sites and purchasing overseas products directly without a domestic distribution manager, have been actively conducted in Korea. Technologies and methods to support such direct purchase transactions are being introduced. there is.

Nevertheless, buyers who want to purchase overseas products in Korea face the inconvenience of having to register as a member on a sales site in that country and pay with a card that incurs international currency exchange fees.

In particular, direct purchase online transactions are mostly carried out by selecting a delivery agency in the relevant country and receiving the product via international mail from the delivery agency in order to save on the international delivery fee of the relevant sales site. There are still many inconveniences in the transaction method that have not been resolved.

Accordingly, the present invention seeks to provide a figure product sales management system and method that can broker and sell figure products sold overseas through direct purchase to retailers through pre-order.

The present invention is to solve the above problems, and the purpose of the present invention is to provide a figure product sales management system and method that can generate a cycle-specific order list, issue a pre-order order form, and transmit it to an overseas manufacturer terminal at regular intervals. It is for this purpose.

In addition, the purpose is to provide a figure product sales management system and method that can adjust the order quantity by cycle by reflecting the cancellation quantity corresponding to return or order cancellation event information in the pre-order order form.

In addition, it is intended to provide a figure product sales management system and method that can selectively determine the inspection level stage for inspecting products subject to AS by estimating customer negligence for the new AS list.

The above and other objects and advantages of the present invention will become apparent from the following description of preferred embodiments.

To achieve the above object, the figure product sales management system according to an embodiment of the present invention includes a reception unit that receives overseas sales information on pre-order-based figure products from an overseas manufacturer terminal in the form of an email, and the overseas sales information. Based on this, a relay unit generates a pricing policy template for each company whose payment amount can be confirmed according to the order quantity and relays it to a plurality of company terminals, and a schedule divided into a plurality of periods according to the pre-order order period from the plurality of company terminals. The order management department collects each order information received during the period, classifies it by company, and creates an order list for each cycle. As the order list for each cycle is created, each pre-order order form is issued and sent to the overseas manufacturer terminal at regular intervals. It includes an integrated management unit, and each pre-order order form includes order quantity by cycle, product number, product name, and cumulative order quantity.

According to an embodiment of the present invention, by generating an order list for each cycle, a pre-order order form is issued and transmitted to the overseas manufacturer terminal at regular intervals, so that event information on returns or order cancellations can be reflected in the pre-order order form, and at the same time, returns can be ordered Material damage due to cancellation can be minimized.

Figure 1 is a diagram schematically showing a figure product sales management system 1000 according to an embodiment of the present invention.
Figure 2a is an example of overseas sales information, Figure 2b is an example of a pricing policy template, Figure 2c is an example of an order list by cycle, Figure 2d is an example of a customer management list, Figure 2 2e is an example of the AS target reception list.
FIG. 3 is a block diagram showing an embodiment of the integrated management unit 400 of FIG. 1.
FIG. 4 is a block diagram for specifically explaining an embodiment of the reception unit 100 of FIG. 1.
FIG. 5 is a block diagram for specifically explaining an embodiment of the order management unit 300 of FIG. 1.
Figure 6 is a diagram schematically showing a figure product sales management system (1000_1) according to another embodiment of the present invention.
FIG. 7 is a block diagram for specifically explaining the integrated service unit 500 of FIG. 6.
FIG. 8 is a diagram showing the operation process of the figure product sales management system 1000 of FIG. 1.

Hereinafter, the present invention will be described in detail with reference to embodiments of the present invention and drawings. These examples are merely presented as examples to explain the present invention in more detail, and it will be apparent to those skilled in the art that the scope of the present invention is not limited by these examples. .

Additionally, unless otherwise defined, all technical and scientific terms used in this specification have the same meaning as commonly understood by a person skilled in the art to which the present invention pertains, and in case of conflict, this specification including definitions The description will take precedence.

In order to clearly explain the proposed invention in the drawings, parts unrelated to the description have been omitted, and similar reference numerals have been assigned to similar parts throughout the specification. And, when it is said that a part "includes" a certain component, this means that it does not exclude other components, but may further include other components, unless specifically stated to the contrary. Additionally, “unit” as used in the specification refers to a unit or block that performs a specific function.

Collection codes (1st, 2nd, etc.) for each step are used for convenience of explanation. The collection codes do not explain the order of each step, and each step does not clearly state a specific order in context. It may be carried out differently from the order specified above. That is, each step may be performed in the same order as specified, may be performed substantially simultaneously, or may be performed in the opposite order.

FIG. 1 is a diagram schematically showing a figure product sales management system 1000 according to an embodiment of the present invention, FIG. 2A is an exemplary diagram of overseas sales information, FIG. 2B is an exemplary diagram of a pricing policy template, and FIG. 2C is an exemplary diagram of an ordering list by cycle, Figure 2D is an exemplary diagram of a customer management list, and Figure 2E is an exemplary diagram of an AS target reception list.

When described with reference to FIGS. 1 to 2E, it may include a reception unit 100, a relay unit 200, an order management unit 300, and an integrated management unit 400.

First, the reception unit 100 can receive overseas sales information about pre-order-based figure products from the overseas manufacturer terminal 10 in the form of an email.

Here, as shown in FIG. 2A, overseas sales information may include product specification information, pre-order period, cartoon information related to the figure product, price information, product image, and product detailed information.

Next, based on the overseas sales information, the relay unit 200 may generate a pricing policy template for each company whose payment amount can be confirmed according to the order quantity and relay it to a plurality of company terminals 20_1 to 20_N.

Here, as shown in FIG. 2B, the pricing policy template may include retail sales information filtered according to specific keywords from overseas sales information and a company identification mark that can identify each company.

For example, retail sales information includes deadline, product name, product number, expected delivery date, pre-order price, recommended retail price, and supply price that cannot be modified, and may include editable order quantity and wholesale price.

Next, the order management unit 300 collects order information transmitted from a plurality of company terminals (20_1 to 20_N) for a certain period divided into a plurality of periods according to the pre-order order period, classifies it by company, and places orders by cycle. You can create a list.

Here, order information may include order date, seller, order number, buyer address, buyer mobile phone number, and product information.

At this time, as shown in FIG. 2C, the ordering list for each cycle may include the cycle deadline setting date, seller, seller name, seller code, order date, order quantity, order information by order quantity, and product information.

Next, as the order list for each cycle is created, the integrated management unit 400 can issue each pre-order order form and transmit it to the overseas manufacturer terminal 10 at regular intervals.

Here, each pre-order order may include order quantity by cycle, product number, product name, and cumulative order quantity.

According to one embodiment, the integrated management unit 400 reflects the cancellation quantity corresponding to the event information in the pre-order order form of the current cycle when return or order cancellation event information occurs in the order list of the previous cycle among the order list for each cycle. You can adjust the order quantity for each cycle accordingly.

According to another embodiment, the integrated management unit 400 may generate and manage a customer management list through a customer management program, based on a cycle-specific ordering list, pre-order ordering form, event information, and a pre-registered AS target reception list.

For example, a customer management program may be an EasyAdmin program.

Here, as shown in Figure 2d, the customer management list is a list of each order information classified according to keyword search conditions input through the customer management program, and the event information and the pre-registered AS target reception list are in different colors. may be identified in the order information.

According to another embodiment, the integrated management unit 400 lists the AS application signal requested from any one customer terminal (e.g., 30_1) among the plurality of customer terminals (30_1 to 30_N) in the AS target reception list, so that the manager You can request input of customer information, product information, status information, and processing details from the terminal (e.g., 40 in FIG. 3).

Here, the AS target reception list may be a table listing the reception date, customer name, contact information, address, model number, product name, warranty number, image, defect symptom information, and processing details for each customer, as shown in Figure 2e. there is.

For example, customer information may include reception date, customer name, contact information, and address, product information may include model number, product name, and warranty number, and status information may include target product image and defect symptom information.

At this time, the integrated management unit 400 provides the processing details as an alarm message to one customer terminal (e.g., 30_1), and performs customer management based on information on at least two or more customers requested with the same symptom from the AS target reception list. The relevant customer information can be identified and displayed as a blacklist on the list.

According to another embodiment, the integrated management unit 400 can capture a packaging video for each product model in which each figure product delivered through import customs clearance according to pre-order information is packaged through an air cap through a CCTV camera (not shown). .

At this time, the integrated management unit 400 can receive an invoice number for each product model based on whether or not there is an AS warranty object for each company detected from the packaging video for each product model and update it in the customer management list.

Hereinafter, the configuration of the present invention and its effects will be described in more detail through specific examples and comparative examples. However, these examples are for illustrating the present invention in more detail, and the scope of the present invention is not limited to these examples.

FIG. 3 is a block diagram showing an embodiment of the integrated management unit 400 of FIG. 1.

When described with reference to FIGS. 1 and 3, it may include an information extraction unit 410, a modeling unit 420, an AS target inspection unit 430, and an estimation unit 440.

First, the information extraction unit 410 can extract characteristic information on damaged parts for each list and customer negligence information for each list from the AS completion list for which AS processing has been completed among the AS target reception list.

Here, the damaged area characteristic information may include shape image, size information, material information, and usage information.

Next, the modeling unit 420 can model an artificial intelligence-based customer negligence estimation model by learning through machine learning that inputs the characteristic information of the damaged part for each list and outputs whether the customer is at fault for each list.

Here, the artificial intelligence-based customer negligence estimation model may be an artificial neural network algorithm that estimates customer negligence by receiving characteristic information on the damaged part of the product subject to after-sales service.

This artificial intelligence-based customer negligence estimation model may be one of the following algorithms: Artificial Neural Network, SVM (Support Vector Machine), Decision Tree, and Random Forest.

For example, artificial neural networks are mainly used in deep learning, are statistical learning algorithms inspired by machine learning and neural networks in biology, and can be convolutional neural networks that include feature extraction neural networks and classification neural networks. At this time, the convolutional neural network is a type of deep, feed-forward artificial neural network used to analyze visual images. It can be divided into the process of extracting image features and classifying classes, extracting and extracting features of a specific image, and Images can be recognized based on the features provided.

Next, when the AS new list is updated in the AS target reception list, the AS target inspection unit 430 can receive the damaged part characteristic information for the AS new list from the manager terminal 40.

Next, the estimation unit 440 can estimate whether the customer is at fault for the AS new list based on the output value derived by applying the damaged part characteristic information for the AS new list through the customer negligence estimation model.

Depending on the embodiment, the estimation unit 440 selectively determines the inspection level step at which the manager inspects the AS target product corresponding to the AS new list, based on whether or not the customer is at fault for the AS new list, and sends the manager terminal 40 to the manager terminal 40. It can be sent as a notification message.

Here, the inspection level may be either a detailed inspection level or a regular inspection level.

FIG. 4 is a block diagram for specifically explaining an embodiment of the reception unit 100 of FIG. 1.

1 and 4, the reception unit 100 may include a copyright inspection unit 110, a license inquiry unit 120, and a warranty management unit 130.

First, the copyright inspection unit 110 can check whether copyright registration for a character recognized in a product image extracted from overseas sales information is registered through a web search.

Next, the license inquiry unit 120 may inquire about copyright infringement on the character to the overseas manufacturer terminal 10 and receive a response with either copyright transfer agreement information or copyright registration information.

Next, the warranty management unit 130 may instruct the warranty producer terminal 50 to reflect either the copyright transfer contract information or the copyright registration information in the AS warranty for each company.

According to the embodiment, if the copyright for the character is not registered and there is no copyright transfer agreement information and copyright registration information, the warranty management unit 130 searches for a character copyright registration method and uses the administrator terminal 40. ) can be provided.

FIG. 5 is a block diagram for specifically explaining an embodiment of the order management unit 300 of FIG. 1.

When described with reference to FIGS. 1 and 5 , the order management unit 300 may include an in-house mall management unit 310, a list merge unit 320, and an order area allocation unit 330.

First, the company's mall management department (310) can create the company's mall product order page (301) using the pricing policy template and overseas sales information.

Here, the company mall product order page 301 may be a shopping mall page for directly receiving orders for figure products from a plurality of customers.

Next, the list merge unit 320 can identify and merge the company mall order information ordered through the company mall product order page 301 from a plurality of customer terminals 30_1 to 30_N into the ordering list.

Next, the price discount unit 330 can selectively allocate an event order area that sells event figure products with discounted product prices to the company mall product order page 301 based on event information on returned or canceled orders. there is.

Figure 6 is a diagram schematically showing a figure product sales management system 1000_1 according to another embodiment of the present invention, and Figure 7 is a block diagram for specifically explaining the integrated service unit 500 of Figure 6.

1 to 7, the figure product sales management system 1000_1 includes a reception department 100, a relay department 200, an order management department 300, an integrated management department 400, and an integrated service department 500. can do. Hereinafter, duplicate descriptions of the reception unit 100, relay unit 200, order management unit 300, and integrated management unit 400 of the same member number described in FIG. 1 will be omitted.

As shown in Figure 6, the integrated service unit 500 provides a self-diagnosis page that evaluates the condition rating of the figure product and a used figure transaction page that allows used figure products to be traded on a plurality of customer terminals (30_1 to 30_N). ) can be serviced.

Specifically, the integrated service unit 500 may include an image registration unit 510, a figure state evaluation unit 520, and a service management unit 530, as shown in FIG. 7 .

First, the image registration unit 510 can upload a figure shooting image from any one of the plurality of customer terminals (30_1 to 30_N) (e.g., 30_1) through a self-diagnosis page and classify and register it according to customer information. there is.

Next, the figure condition evaluation unit 520 may evaluate the paint condition grade based on the pixel luminance of each specific area detected from the figure photographed image, and evaluate the damage condition grade based on whether or not a damaged object is detected for each specific area.

Depending on the embodiment, the figure condition evaluation unit 520 uploads the figure motion image to any one customer terminal (e.g., 30_1) through a self-diagnosis page based on whether or not there is a joint object detected from the figure photographed image. You can request it.

At this time, the figure condition evaluation unit 520 may evaluate the joint condition grade based on the joint motion voice and joint motion range of motion analyzed from the figure motion image uploaded through the self-diagnosis page.

Next, as the paint condition grade and damage condition grade are evaluated, the service management unit 530 grants the seller authority to sell the figure product corresponding to the figure shooting image through the figure used transaction page at any one customer terminal (e.g. , 30_1).

According to one embodiment, the service management unit 530 may allocate an advertising area advertising a figure storage container to a self-diagnosis page when any one of the paint condition grade, damage condition grade, and joint condition grade is lower than a preset grade. .

According to another embodiment, the service management unit 530 is based on whether or not a decoration object identified from a figure shooting image is detected and the trend of changes in the used transaction price of the corresponding figure product, a fully enclosed decoration cabinet, an incompletely sealed decoration cabinet, a partially blocked decoration cabinet, and a completely closed decoration cabinet. Any one of the open decoration cabinets can be recommended to any one customer terminal (e.g., 30_1).

For example, if the decoration object identified from the figure shooting image is not detected and the trend of change in the used transaction price of the figure product is maintained or increases, the figure condition evaluation unit 520 may select a completely sealed decoration chest, an incompletely sealed decoration chest, and a partial blocking. Either a type decoration cabinet or a completely open decoration cabinet can be recommended to any one customer terminal (e.g., 30_1).

According to another embodiment, the figure condition evaluation unit 520 may periodically transmit a brush cleaning alarm message to a plurality of customer terminals 30_1 to 30_N based on a preset cleaning cycle schedule according to the paint condition grade. .

FIG. 8 is a diagram showing the operation process of the figure product sales management system 1000 of FIG. 1.

1 and 8 , in step S110, the reception unit 110 may receive overseas sales information about pre-order-based figure products in the form of an email from the overseas manufacturer terminal 10.

Then, in step S120, the relay unit 200 can generate a pricing policy template for each company whose payment amount can be confirmed according to the order quantity based on the overseas sales information and relay it to a plurality of company terminals 20_1 to 20_N. there is.

At this time, in step S130, the order management unit 300 collects each order information transmitted from a plurality of company terminals (20_1 to 20_N) for a certain period of time divided into a plurality of periods according to the pre-order order period and classifies it by company. , you can create an ordering list by cycle.

Then, in step S140, the integrated management unit 400 may issue each pre-order order form as an order list for each cycle is created and transmit it to the overseas manufacturer terminal 10 at regular intervals.

Thereafter, in step S150, the integrated management unit 400 reflects the cancellation quantity corresponding to the event information in the pre-order order form of the current cycle when return or order cancellation event information occurs in the order list of the previous cycle among the order list for each cycle. You can adjust the order quantity for each cycle accordingly.

In this specification, only a few examples of various embodiments implemented by the present inventors are described, but the technical idea of the present invention is not limited or limited thereto, and of course, it can be modified and implemented in various ways by those skilled in the art.

10: Overseas manufacturer terminal
20_1~20_N: Multiple company terminals
30_1~30_N: Multiple customer terminals
40: Administrator terminal
50: Warranty producer terminal
100: Reception desk
200: relay unit
300: Order management department
400: Integrated Management Department
500: Integrated Services Department
1000, 1000_1: Figure product sales management system

Claims (8)

A reception department that receives overseas sales information about pre-order-based figure products from overseas manufacturers' terminals in the form of e-mail;
Based on the overseas sales information, a relay unit that generates a pricing policy template for each company whose payment amount can be confirmed according to the order quantity and relays it to a plurality of company terminals;
an order management unit that collects each order information transmitted from the plurality of company terminals for a certain period of time divided into a plurality of periods according to the pre-order order period, classifies them by company, and generates an order list by cycle; and
An integrated management unit that issues each pre-order order form as the order list for each cycle is created and transmits it to the overseas manufacturer terminal at regular intervals,
Each pre-order order form includes the order quantity by cycle, product number, product name, and cumulative order quantity,
If return or order cancellation event information occurs in the order list of the previous cycle among the order list for each cycle, the integrated management unit reflects the cancellation quantity corresponding to the event information in the pre-order order form of the current cycle to determine the order quantity for each cycle. Adjust,
The integrated management unit creates and manages a customer management list through a customer management program based on the cycle-specific ordering list, the pre-order ordering form, the event information, and the pre-registered AS target reception list,
The customer management list is a list of each order information classified according to keyword search conditions entered through the customer management program, and the event information and the previously registered AS target reception list are identified in the order information with different colors. displayed,
The integrated management unit lists the AS application signal requested from any one of the plurality of customer terminals in the AS target reception list, and requests input of customer information, product information, product status, and processing details from the manager terminal. do,
The AS target reception list is a table in which the reception date, customer name, contact information, address, model number, product name, warranty number, target product image, defect symptom information, and processing history are listed for each customer,
The integrated management unit provides the processing details as an alarm message to any one of the customer terminals,
Based on the customer information requested by at least two or more with the same symptom from the AS target reception list, the corresponding customer information is identified and displayed as a blacklist in the customer management list,
The integrated management unit includes an information extraction unit that extracts characteristic information on damaged parts for each list and customer negligence information for each list from the AS completion list that has completed AS processing among the AS target reception list;
A modeling unit that models an artificial intelligence-based customer negligence estimation model by learning through machine learning, which inputs characteristic information on damaged parts for each list and outputs customer negligence for each list;
When a new AS list is updated in the AS target reception list, an AS target inspection unit that receives characteristic information on damaged parts for the new AS list from the manager terminal; and
An estimation unit that estimates whether the customer is at fault for the AS new list based on an output value derived by applying the damage part characteristic information to the AS new list through the customer fault estimation model,
The estimation unit selectively determines an inspection level step at which the manager inspects the AS target product corresponding to the AS new list, based on whether there is a customer error for the AS new list, and sends it to the manager terminal as a notification message,
The inspection level is either a detailed inspection level or a regular inspection level,
The artificial intelligence-based customer negligence estimation model is an artificial neural network algorithm that estimates customer negligence by inputting characteristic information on the damaged part of the product subject to after-sales service,
The damaged area characteristic information includes shape image, size information, material information, and usage information,
The reception unit includes a copyright inspection unit that checks whether copyright registration for a character recognized in a product image extracted from the overseas sales information is registered through a web search;
A license inquiry unit that receives a response from either copyright transfer agreement information or copyright registration information when inquiring about copyright infringement on the character to the overseas manufacturer terminal; and
It includes a warranty management unit that instructs the warranty producer terminal to ensure that one of the copyright transfer contract information and the copyright registration information is reflected in the after-sales service warranty for each company,
The order management unit includes a company mall management unit that creates a product order page for the company mall using the pricing policy template and the overseas sales information;
a list merge unit that identifies and merges the company mall order information ordered through the company mall product order page from the plurality of customer terminals into an ordering list; and
Based on the event information, it includes a price discount unit that selectively allocates an event order area that sells event figure products with discounted product prices to the product order page of the company mall,
The above-mentioned in-house mall product order page is a shopping mall page for directly receiving orders for figure products from multiple customers.
It further includes an integrated service unit that serves the plurality of customer terminals with a self-diagnosis page that evaluates the condition grade of the figure product and a used figure transaction page that allows used trading of the figure product,
The integrated service unit includes an image registration unit that receives a figure shooting image from any one of the plurality of customer terminals through the self-diagnosis page and classifies and registers the figure according to customer information;
a figure condition evaluation unit that evaluates a paint condition grade based on pixel luminance for each specific area detected from the figure photographed image, and evaluates a damage condition grade based on whether or not a damaged object is detected for each specific area; and
As the paint condition grade and the damage condition grade are evaluated, it includes a service management unit that grants seller authority to sell the figure product corresponding to the figure shooting image through the figure used transaction page to one of the customer terminals. Figure product sales management system.

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