KR102636449B1 - System for restaurant resevation servcie and service providing method thereof - Google Patents

Abstract

A restaurant reservation service system according to a technical aspect of the present invention is a user application that selects a reservation store from a plurality of store information selected based on the user's location or a location designated by the user and makes a reservation. When the reservation request is received, A store application that transmits acceptance of the reservation application and selects a plurality of stores based on the user's location or a location designated by the user to generate the store information, and links with the user application to inform the reservation store. It includes a service server that provides a reservation subscription and notifies the user app that the reservation has been made when reservation approval for the reservation subscription is received from the reservation store. When the reservation is made, the service server can perform payment for the made reservation in conjunction with the user app. According to the present invention, users are provided with a reservation function for various restaurants and menus based on the user's location, and stores are able to conveniently carry out promotions while preventing no-shows.

Description

Restaurant reservation service system and service provision method {SYSTEM FOR RESTAURANT RESEVATION SERVCIE AND SERVICE PROVIDING METHOD THEREOF}

The present invention relates to a restaurant reservation service system and a method of providing the service.

As IT technology develops, IT-based technologies are being applied in various fields. One field where this IT technology is applied is reservation order management.

Due to the limited number of customers a restaurant can serve and the fact that meal times are usually concentrated around a certain time, various technologies related to restaurant reservations are being developed.

As a conventional prior art, there is Korean Patent Publication No. 10-2018-0035423, and this prior art discloses using a customer terminal in the ordering process inside a restaurant.

However, this prior art has the disadvantage that it is not easy to make a reservation in advance.

Accordingly, there is a growing need for restaurant reservation service technology that can conveniently provide a variety of restaurants and menus to restaurant users while making reservations, and prevent no-shows and provide various promotions to restaurant owners.

Republic of Korea Patent Publication No. 10-1875117 (Pre-order payment system and method for recommending stores based on location and reviews, Yoo In-chang, 2018.06.29)

One technical aspect of the present invention is to solve the problems of the prior art described above, providing users with a reservation function for various restaurants and menus based on the user's location, and providing stores with convenient promotions while preventing no-shows. The purpose is to provide a restaurant reservation service system that can be operated easily and a method of providing that service.

In addition, one technical aspect of the present invention is a restaurant reservation service system that automatically and conveniently records the user's personal information when making a reservation at a restaurant, thereby automatically and conveniently recording the movement information due to the coronavirus in the system. It provides a method of providing services.

In addition, one technical aspect of the present invention is that, when a user's reservation is canceled for reasons other than the user's cause, the system automatically selects and recommends a new reservation that is similar to the user's existing reservation and is available for subscription, so that the user's reservation is confirmed. The purpose is to provide a restaurant reservation service system and a service provision method that allows users to conveniently make alternative reservations even if they are cancelled.

The above objects and various advantages of the present invention will become more apparent to those skilled in the art from preferred embodiments of the present invention.

One technical aspect of the present invention proposes an embodiment of a restaurant reservation service system. The restaurant reservation service system is a user application that selects a reservation store from a plurality of store information selected based on the user's location or a location designated by the user and makes a reservation. When a reservation request is received, whether the reservation request is accepted or not. Generates the store information by selecting a plurality of stores based on the store app that sends and the location of the user or the location designated by the user, and provides a reservation subscription for the reservation store in conjunction with the user app, When a reservation approval for the reservation application is received from the reservation store, it includes a service server that notifies the user application that the reservation has been made. When the reservation is made, the service server can perform payment for the made reservation in conjunction with the user app.

In one embodiment, the reservation subscription includes the reservation store information, reservation date and time information, order menu information, and visitor personal information, and when the service server confirms a visit to the store according to the reservation, to the reservation store, An electronic access list can be created by associating the reservation time and the visitor personal information.

In one embodiment, the service server, in conjunction with the store app, receives store information, store type information, and menu information and processes subscription for the store, and the service server links with the user app to set up a reservation store and reservation time. and determine a reservation menu to create the reservation request, provide the created reservation request to the reservation store to check whether the reservation is accepted by the reservation store, and link with the user application when the reservation is approved by the reservation store. It may include a reservation payment management unit that performs payment for the reservation made.

In one embodiment, the reservation payment management unit includes a location information module for generating the store information by selecting a plurality of stores within a predetermined range based on the user's location or a location specified by the user, and a location information module included in the store information. A store search module that provides search by type, search by menu, and special price search functions for multiple stores, and in conjunction with the user terminal, generates the reservation request including reservation store information, reservation date and time information, and order menu information. It may include a reservation application module and a reservation acceptance module that provides the reservation application to the store terminal of the reservation store, checks whether the reservation application is accepted, and concludes the reservation.

In one embodiment, the reservation payment management unit includes a payment module that, when the reservation is made, pays at least a portion of the amount of the reservation made in conjunction with the user terminal, and a payment module that pays at least a portion of the amount of the reservation made in conjunction with the user terminal and It may further include a cancellation module that cancels a concluded reservation and grants a disadvantage to the entity that caused the cancellation if the cancellation occurs after a preset cancellation time.

In one embodiment, the service server creates a promotion or event discount for new products in conjunction with the store app, and provides a promotion management unit that provides information about the promotion or event discount to a plurality of users associated with the store. More may be included.

In one embodiment, the promotion management unit is a plurality of users associated with the store, at least one of a user who has previously visited the store, a user who exists within a certain range from the store, and a user who has an address or workplace within a certain range from the store. may include.

In one embodiment, the service server may further include a mileage management unit that pays a certain amount of mileage as compensation for the user's use of the restaurant reservation service and manages the use of mileage when making a reservation and payment.

Another technical aspect of the present invention proposes a method of providing a restaurant reservation service. The restaurant reservation service provision method is a method of providing a restaurant reservation service performed by a service server that provides a restaurant reservation service to a user application in conjunction with a user application and a store application, and includes store information and store type information in conjunction with the store app. And receiving menu information and processing registration for the store; linking with a user application to create a reservation request by selecting a reservation store from a store selected based on the user's location or a location designated by the user; Providing the reservation application to the store app of the reservation store, confirming whether the store of the reservation store accepts the reservation, and concluding the reservation; and once the reservation is made, payment for the reservation made in conjunction with the user app. It may include steps to:

In one embodiment, the reservation application includes information about the reservation store, reservation date and time information, order menu information, and visitor personal information, and the method of providing the restaurant reservation service includes when a visit to the store according to the reservation is confirmed. , It may further include the step of generating an electronic access list by storing the visit time and the visitor personal information in association with the reservation store.

In one embodiment, the step of generating the reservation subscription includes generating store information including a plurality of stores based on the user's location or a user-specified location according to a request from the user application, and included in the store information. A step of providing search by type, search by menu, and special price search functions for a plurality of stores, and linking with the user app to generate the reservation subscription including reservation store information, reservation date and time information, and order menu information. May include steps.

In one embodiment, the method of providing the restaurant reservation service includes canceling a reservation that has already been made at the request of the user or the request of the store, and distributing to the entity that caused the cancellation when the cancellation occurs after a preset cancellation time. A step of granting an advantage may be further included.

In one embodiment, the method of providing the restaurant reservation service includes creating a promotion or event discount for a new product in conjunction with the store app, and providing information about the promotion or the event discount to a plurality of users associated with the store. Additional steps may be included.

In one embodiment, the plurality of users associated with the store include users who have previously visited the store, users who have followed the store, users who exist within a certain range from the store, and users who have an address or workplace within a certain range from the store. It can contain at least one.

In one embodiment, the method of providing the restaurant reservation service may further include paying a predetermined amount of mileage as compensation for the user's use of the restaurant reservation service and managing the use of mileage when making a reservation payment.

The means for solving the above problems do not enumerate all the features of the present invention. Various means for solving the problems of the present invention can be understood in more detail by referring to specific embodiments in the detailed description below.

According to one embodiment of the present invention, users are provided with a reservation function for various restaurants and menus based on the user's location, and stores are able to prevent no-shows and conveniently carry out promotions.

In addition, according to one embodiment of the present invention, by automatically recording the user's personal information when making a restaurant reservation, the system can automatically and conveniently record movement information due to the coronavirus.

In addition, according to one embodiment of the present invention, when the user's reservation is canceled for reasons other than the user's cause, the system automatically selects and recommends a new reservation that is similar to the user's existing reservation and is available for subscription, thereby making the user's reservation Even if this reservation is cancelled, the user can conveniently make a replacement reservation.

1 is a diagram illustrating an application example of a restaurant reservation service system according to an embodiment of the present invention.
Figure 2 is a block diagram for explaining a user terminal according to an embodiment of the present invention.
FIG. 3 is a block diagram for explaining an embodiment of the user application shown in FIG. 2.
Figure 4 is a block diagram for explaining a store terminal according to an embodiment of the present invention.
FIG. 5 is a block diagram illustrating an embodiment of the store app shown in FIG. 4.
FIG. 6 is a diagram illustrating an exemplary computing operating environment of a service server according to an embodiment of the present invention.
Figure 7 is a block diagram for explaining an embodiment of a service server according to the present invention.
FIG. 8 is a block diagram illustrating an embodiment of the reservation payment management unit shown in FIG. 7.
9 to 10 are diagrams illustrating examples of interfaces provided to users for reservation payment.
FIG. 11 is a block diagram illustrating another embodiment of the reservation payment management unit shown in FIG. 7.
FIG. 12 is a block diagram illustrating an embodiment of the promotion management unit shown in FIG. 7.
FIG. 13 is a diagram illustrating an example of an interface provided to a store to perform a promotion.
Figure 14 is a flowchart explaining a method of providing a restaurant reservation service according to an embodiment of the present invention.

Hereinafter, preferred embodiments of the present invention will be described with reference to the attached drawings.

However, the embodiments of the present invention may be modified into various other forms, and the scope of the present invention is not limited to the embodiments described below. Additionally, the embodiments of the present invention are provided to more completely explain the present invention to those with average knowledge in the relevant technical field.

That is, the above-described objects, features, and advantages will be described in detail later with reference to the attached drawings, so that those skilled in the art will be able to easily implement the technical idea of the present invention. In describing the present invention, if it is determined that a detailed description of known technologies related to the present invention may unnecessarily obscure the gist of the present invention, the detailed description will be omitted. Hereinafter, preferred embodiments according to the present invention will be described in detail with reference to the attached drawings. In the drawings, identical reference numerals are used to indicate identical or similar components.

Additionally, as used herein, singular expressions include plural expressions, unless the context clearly dictates otherwise. In the present application, terms such as “consists of” or “comprises” should not be construed as necessarily including all of the various components or steps described in the specification, and some of the components or steps may include It may not be included, or it should be interpreted as including additional components or steps.

In addition, in order to explain the system according to the present invention, various components and their sub-components are described below. These components and their sub-components may be implemented in various forms such as hardware, software, or a combination thereof. For example, each element may be implemented as an electronic configuration to perform the corresponding function, or may be implemented as software itself that can be run in an electronic system, or as a functional element of such software. Alternatively, it may be implemented with an electronic configuration and corresponding driving software.

The various techniques described herein may be implemented with hardware or software, or a combination of both as appropriate. As used herein, terms such as “Unit,” “Server,” and “System” likewise refer to a computer-related entity, i.e., hardware, a combination of hardware and software, software or It can be treated as equivalent to software at the time of execution. Additionally, each function executed in the system of the present invention may be configured in module units and may be recorded in one physical memory, or may be distributed and recorded between two or more memories and recording media.

Various flowcharts are disclosed to explain embodiments of the present invention, but these are for convenience of explanation of each step, and each step is not necessarily performed in accordance with the order of the flowchart. That is, each step in the flowchart may be performed simultaneously, in an order according to the flowchart, or in an order opposite to the order in the flowchart.

Below, various embodiments of the restaurant reservation service system and service provision method according to the present invention will be described.

1 is a diagram illustrating an application example of a restaurant reservation service system according to an embodiment of the present invention.

Referring to FIG. 1, the restaurant reservation service system includes a user terminal 100, a store terminal 200, and a service server 300.

The user can receive a restaurant reservation service using the user terminal 100. The user terminal 100 is a mobile terminal carried by the user and can confirm the user's location and provide a restaurant reservation service to the user by linking with the service server 300.

The restaurant store (2) is equipped with a store terminal (200). The store terminal 200 is a terminal allocated to a restaurant store and may be a computing device used in a restaurant store or a mobile terminal such as a smartphone or tablet.

The store terminal 200 may provide functions necessary for reservation and operation of a store, such as confirming a user's store reservation, conducting a promotion, or checking sales resulting from a reservation.

The service server 300 may provide a restaurant reservation service in conjunction with the user terminal 100 and the store terminal 200. In the example shown in FIG. 2, one user terminal 100 and one store terminal 200 are shown, but this is for convenience of explanation, and the service server 300 targets a plurality of user terminals and a plurality of store terminals. Restaurant reservation service can be provided.

Hereinafter, with reference to FIGS. 2 to 10, each component of the restaurant reservation service system according to the present invention will be described in more detail.

Figure 2 is a block diagram for explaining a user terminal according to an embodiment of the present invention.

Referring to FIG. 2, the user terminal 100 is a portable terminal used by a user to use a restaurant reservation service, and various portable terminals are applicable.

For example, the user terminal 100 may be a smartphone, smartpad, tablet PC, personal communication system (PCS), global system for mobile communications (GSM), personal digital cellular (PDC), PHS (Personal Handyphone System), PDA (Personal Digital Assistant), IMT (International Mobile Telecommunication)-2000, CDMA (Code Division Multiple Access)-2000, W-CDMA (W-Code Division Multiple Access), Wibro (Wireless Broadband Internet) ) It includes user-portable wireless communication devices such as terminals and portable computing devices such as stationary PCs and laptops.

The user terminal 100 may include a communication unit 110, an input/output unit 120, a control unit 130, and a user application 140.

The communication unit 110 can connect to a wireless network. The input/output unit 120 provides input means and output means to the user. For example, in the case of a smartphone, the input/output unit 120 may be a touch screen. The control unit 130 controls other components of the user terminal 100.

The user application 140 can be run on the user terminal 100 and link with the service server 300 to provide a restaurant reservation service to the user. The user application 140 may acquire at least some authority for the communication unit 110 and the input/output unit 120 in conjunction with the control unit 130 to input information required for the restaurant reservation service, create a contract subscription, etc.

The user application 140 may link with the service server 300 to provide a restaurant search function to the user.

When the user selects a restaurant for which he or she wants to make a reservation, the user application 140 can create a reservation request for the restaurant, make a reservation, and make a payment for it.

The user application 140 can notify the user when a restaurant's new product promotion or discount event occurs.

The user application 140 can perform diet management by creating a user menu based on the user's meal menu.

The user application 140 can be implemented in various program types. For example, it may be implemented as software running on a computing device, or as a web browser that accesses a web service provided by a service server.

FIG. 3 is a block diagram for explaining an embodiment of the user application shown in FIG. 2.

Referring to FIG. 3, the user application 140 may include a restaurant search unit 141, a reservation payment unit 142, a notification unit 143, a menu management unit 144, and a server linkage unit 145.

The server interlocking unit 145 provides a communication interface for interworking with the service server 300, for example, creates a communication channel to enable connection with the service server 300, or sends notifications or data provided from the service server 300 to the user. It can be transmitted to other components of the application 140.

The restaurant search unit 141 may work in conjunction with the service server 300 to provide a restaurant search function to the user.

The restaurant search unit 141 may provide the user's location or a location designated by the user to the service server 300 according to the user's selection. The restaurant search unit 141 may receive store information for the corresponding location from the service server 300 and display it to the user.

When the user selects a store for which he or she wishes to make a reservation from the store information, the reservation payment unit 142 can create a reservation request for the store in conjunction with the service server 300. The service server 300 performs a reservation by checking whether the reservation is accepted by the store in relation to the reservation request, and when the reservation is made, it can perform payment in conjunction with the reservation payment unit 142.

In one embodiment, when a reservation is made, the reservation payment unit 142 may pay only a portion of the amount of the made reservation, and the paid amount may serve as a deposit. Therefore, if a no-show occurs because the user makes a reservation but does not visit, the deposit may be paid to the store.

In one embodiment, the reservation payment unit 142 has the user's personal information - for example, name, phone number, etc. - and may provide this personal information to the service server 300 when making a reservation. The service server 300 can create an electronic access list using personal information. This is because each store is required to record personal information about visitors due to the coronavirus, and this is automatically processed by the system.

The notification unit 143 can notify the user when a restaurant's new product promotion or discount event occurs. The notification unit 143 may receive a new product promotion notification or a discount event notification from the service server 300 and display the notification to the user.

The diet management unit 144 may perform diet management by creating a user menu based on the user's meal menu. The diet management unit 144 can use this system to save menus eaten by the user and create a diet record. The diet management unit 144 may analyze the user's diet record, generate information about what the user's diet is lacking from the standard diet or overconsume, and provide it to the user.

Figure 4 is a block diagram for explaining a store terminal according to an embodiment of the present invention.

The store terminal 200 may include a communication unit 210, an input/output unit 220, a control unit 230, and a store application 240.

The description of the communication unit 210 to the control unit 230 can be easily understood from the content previously described in the user terminal 100, and therefore the description is omitted here.

The store application 240 can be run on the store terminal 200 and link with the service server 300 to provide a restaurant reservation service to the store. The store app 240 may acquire at least some authority over the communication unit 210 and the input/output unit 220 in conjunction with the control unit 240 to generate events, input data, etc. required for the restaurant reservation service.

The store app 240 can register a store.

The store app 240 can accept reservations and check reservation details.

The store application 240 can create new product promotions or discount events based on input from the store owner and distribute them to users.

The store application 240 can manage sales generated in the store and provide sales details or sales records.

FIG. 5 is a block diagram illustrating an embodiment of the store app shown in FIG. 4.

Referring to FIG. 5, the store application 240 includes a store registration unit 241, a reservation reception unit 242, a promotion management unit 243, a sales management unit 244, and a server linking unit 245.

The server interconnection unit 245 provides a communication interface for interworking with the service server 300, for example, creates a communication channel to enable connection with the service server 300, or stores notifications or messages provided from the service server 300. It can be transmitted to other components of the application 240.

The store register 241 can register stores in conjunction with the service server 300. When registering a store, you can also register menu information including the menus provided by the store and their prices.

The reservation reception unit 242 can receive reservations in conjunction with the service server 300 and check reservation reception details.

The promotion management unit 243 can link with the service server 300 to create new product promotions or discount events according to input from the store owner and distribute them to users.

The sales management unit 244 can manage sales generated in the store and provide sales details or sales records.

Hereinafter, the service server will be described in more detail with reference to FIGS. 6 to 13.

FIG. 6 is a diagram illustrating an exemplary computing operating environment of a service server according to an embodiment of the present invention.

6 is intended to provide a general and simplified description of a suitable computing environment in which embodiments of the service server 300 may be implemented. Referring to FIG. 6, a computing device is shown as an example of the service server 300. do.

The computing device may include at least a processing unit 303 and a system memory 301.

A computing device may include multiple processing units that cooperate in executing programs. Depending on the exact configuration and type of computing device, system memory 301 may be volatile (e.g., RAM), non-volatile (e.g., ROM, flash memory, etc.), or a combination thereof. The system memory 301 includes a suitable operating system 302 for controlling the operation of the platform, such as the WINDOWS operating system from Microsoft Corporation. System memory 301 may include one or more software applications, such as program modules and applications.

The computing device may include additional data storage devices 304, such as magnetic disks, optical disks, or tape. This additional storage may be removable storage and/or stationary storage. Computer-readable storage media may include volatile and non-volatile, removable and non-removable media implemented in any method or technique for storage of information such as computer-readable instructions, data structures, program modules, or other data. The system memory 301 and storage 304 are all examples of computer-readable storage media. Computer-readable storage media may include RAM, ROM, EEPROM, flash memory or other memory technology, CD-ROM, DVD or other optical storage, magnetic tape, magnetic disk storage or other magnetic storage, or any desired storage device. It may include, but is not limited to, any other medium that can store information and be accessed by computing device 300.

Input devices 305 of the computing device may include, such as a keyboard, mouse, pen, voice input device, touch input device, and comparable input devices. Output devices 306 may include, for example, displays, speakers, printers, and other types of output devices. Since these devices are widely known in the art, detailed descriptions are omitted.

A computing device may include a communication device 307 that allows the device to communicate with other devices, such as through networks, such as wired and wireless networks, satellite links, cellular links, local area networks, and comparable mechanisms, e.g., in a distributed computing environment. there is. Communication device 307 is one example of communication media, which may contain computer-readable instructions, data structures, program modules, or other data therein. By way of example, and not limitation, communication media includes wired media such as a wired network or direct connection, and wireless media such as acoustic, RF, infrared and other wireless media.

The service server 300 can be described as a functional configuration implemented in this computing environment. Regarding this, various embodiments of the service server will be described in more detail with reference to FIGS. 7 to 13.

Figure 7 is a block diagram for explaining an embodiment of a service server according to the present invention.

Referring to FIG. 7, the service server 300 includes a subscription management unit 310, a reservation payment management unit 320, a promotion management unit 330, a mileage management unit 340, a meal management unit 350, and an electronic access register management unit 360. and a database 370.

The subscription management unit 310 may provide system subscription for users and stores.

The subscription management unit 310 may process store subscription by receiving store information, store type information, and menu information in conjunction with the store application 240.

In one embodiment, the subscription management unit 310 may receive visitor personal information when a user registers. Visitor personal information can be provided to the electronic access register management unit 360 and used to create an electronic access register.

In one embodiment, the subscription management unit 310 may provide a user app or a store app to the user terminal 100 or the store terminal 200. For example, the app provider 310 may maintain and manage a user app download link or a store app download link linked to a QR code and provide the corresponding app to a terminal that accesses the link.

The reservation payment management unit 320 may create a reservation request for the user according to the user's request, check whether the reservation request is accepted by the store related to the reservation request, and conclude the reservation. Additionally, the reservation payment management unit 320 may perform payment for a reservation once it is made. Here, the reservation subscription may include information about the reservation store, reservation date and time information, and order menu information.

At the user's request, the reservation payment management unit 320 selects a plurality of stores based on the user's current location or a location designated by the user, generates store information, and provides it to the user application 140.

The reservation payment management unit 320 provides a reservation application for the reservation store in conjunction with the user application 140, and when reservation approval for the reservation application is received from the reservation store, it notifies the user application 140 that the reservation has been made.

When a reservation is made, the reservation payment management unit 320 may perform payment for the made reservation in conjunction with the user application 140.

The reservation payment management unit 320 may process cancellation of a previously concluded reservation.

In one embodiment, when a reservation is canceled, the reservation payment management unit 320 may find another alternative restaurant that meets the user's needs and recommend an alternative restaurant to the user.

The promotion management unit 330 may create a new product promotion or discount event conducted in the store in conjunction with the store app, and may provide and notify information about the generated new product promotion or event discount to a plurality of users associated with the store.

In one embodiment, the promotion management unit 330 includes a plurality of users associated with a store, including users who have previously visited the store, users who have followed the store, users who exist within a certain range from the store, and addresses or workplaces within a certain range from the store. It can include at least one of the users with .

Figure 13 shows an example of an interface provided to a store to perform a promotion, and the promotion management unit 330 collects a plurality of user information (nearby users, following customers, nearby residents) associated with the store when creating a promotion or event. It can be provided in the store app.

The mileage management unit 340 may pay a certain amount of mileage as compensation for the user's use of the restaurant reservation service. The mileage management unit 340 can also manage mileage-like goods, such as coupons and discount coupons. The mileage management unit 340 can process and manage the use of mileage when making reservation payments.

The diet management unit 350 may perform diet management by creating a user diet for each user based on the user's meal menu. The diet management unit 350 may analyze the user's diet record in conjunction with the user application 140, generate information about what the user's diet lacks from the standard diet or is excessively consumed, and provide it to the user.

When a visit to a store according to a reservation is confirmed, the electronic access register management unit 360 can generate an electronic access register by storing the visit time and visitor personal information in relation to the reserved store. In other words, visitor personal information may be provided when making a reservation or obtained when a user signs up.

The database 370 can store and maintain data necessary for operation of the service server.

FIG. 8 is a block diagram illustrating an embodiment of the reservation payment management unit shown in FIG. 7.

Referring to Figure 8, the reservation payment management unit 320 includes a store selection module 321, a store search module 322, a reservation subscription module 323, a reservation acceptance module 324, a payment module 325, and a cancellation module ( 326) may be included.

The store selection module 321 may generate store information by selecting a plurality of stores within a predetermined range based on the user's location or a location designated by the user.

The store search module 322 can provide search by type, search by menu, and special price search functions for a plurality of stores included in store information.

Figure 9 shows an example of a user interface for store search, and the store search module 322 is linked with the user application 140 to provide the user with a type-based search for a plurality of stores included in the store information. By providing menu-specific search and special price search functions, users can easily search for the store they want.

In one embodiment, the reservation payment management unit 320 may provide a simple reservation that allows easy reservation by providing a table layout. Specifically, when providing store information, the store search module 322 may provide the store's table layout, table numbers, and available seat information as seat information within the store. The user can check available tables for reservation through in-store seat information provided by the store search module 322, and can make a reservation by selecting a desired table and generating selection table information when making a reservation. The reservation subscription module 323 can create a reservation subscription by checking the selection table information. The store search module 322 can update the usage status of the table in conjunction with the store app. That is, when the store is finished using the table, it can set it and provide the store search module 322 with information on whether the table is in use. This embodiment allows users to make reservations for desired seats and allows stores to comprehensively check information about reservation times and reserved tables.

The reservation subscription module 323 may link with the user application 140 to create a reservation subscription including reservation store information, reservation date and time information, and order menu information.

Figure 10 shows an example of a user's interface for subscription, and the reservation subscription module 323 receives reservation date and time, number of people information, and order menu information from the user application 140 and can create a reservation subscription.

The reservation acceptance module 324 can provide a reservation application to the store application of the reservation store that is the subject of the reservation application. The reservation acceptance module 324 can confirm whether the reservation application is accepted and conclude the reservation.

When a reservation is made by the reservation acceptance module 324, the payment module 325 can pay at least a portion of the amount of the reservation made in conjunction with the user application 140.

Here, payment may be made by paying the entire reservation amount or only part of it. That is, payment is made for at least a portion of the reservation amount. When only part of the amount has been paid, the amount functions as a deposit, and the payment module 325 is linked with the cancellation module 326, so that if the user no-shows due to the user's responsibility, at least part of the amount is sent to the store. Payment can be processed.

The cancellation module 326 can cancel a reservation that has already been made at the user's request or the store's request, and if the cancellation occurs after a preset cancellation time, it can grant a disadvantage to the entity that caused the cancellation.

In one embodiment, if cancellation occurs after the preset cancellation time due to the user's responsibility, the cancellation module 326 pays at least part of the previously paid amount to the relevant store and processes only the remaining amount to cancel the payment. can

In one embodiment, if a cancellation occurs after a preset cancellation time due to the store's responsibility, the cancellation module 326 can generate a cancellation history for the store and post the cancellation history when providing information about the store. .

FIG. 11 is a block diagram illustrating another embodiment of the reservation payment management unit shown in FIG. 7.

Referring to Figure 11, the reservation payment management unit 320 includes a store selection module 321, a store search module 322, a reservation subscription module 323, a reservation acceptance module 324, a payment module 325, and a cancellation module ( 326), an automatic reservation change module 327, and an alternative restaurant recommendation module 328.

Since the store selection module 321 to the cancellation module 326 can be easily understood from the example described above with reference to FIG. 11, their description is omitted here.

The automatic reservation change module 327 can automatically change the reservation time of a reservation that is being subscribed or has already been made, taking into account the cooking time at the store.

As an example, the automatic reservation change module 327 checks the existing reservation status at the reservation store and, considering the cooking time by the previous reservation, if the reservation is not possible at the reservation time subscribed by the user, the reservation is possible at the time available (i.e., The user can be asked whether to automatically set the reservation time (after the cooking time according to the reserved reservation situation) as the reservation time. Accordingly, duplicate reservations can be prevented and available reservation times can be automatically provided to users.

As another example, if a delay occurs with respect to a previously made reservation from the store app 240, the reservation time of the already made reservation may be changed to reflect the time delay, and information regarding the same may be provided to the user app 140. You can. Accordingly, the user can confirm in advance that menu serving by reservation will be delayed.

If a reservation fails or is canceled, the alternative restaurant recommendation module 328 can find another alternative restaurant that meets the user's needs and recommend an alternative restaurant to the user.

In one embodiment, the alternative restaurant recommendation module 328 may check the menu ordered by the user in the user's reservation request or reservation, and select another restaurant that provides the menu as an alternative restaurant.

In one embodiment, the alternative restaurant recommendation module 328 may check the type of restaurant reserved by the user in the user's reservation application or reservation, and select another restaurant that corresponds to the confirmed type and is closest to the reserved restaurant as an alternative restaurant. there is.

FIG. 12 is a block diagram illustrating an embodiment of the promotion management unit shown in FIG. 7.

The promotion management unit 330 may select and recommend users suitable for a promotion or event to the store.

Referring to FIG. 12, the promotion management unit 330 includes a type preference calculation module 331, a review writing degree calculation module 332, a regional relevance selection module 333, a special price preference calculation module 334, and a no-show rate calculation module ( 335), a promotion recommendation module 336, and an event recommendation module 337.

The type preference calculation module 331 can calculate preference according to the user's store type for each user. For example, store types can be divided into Korean, Chinese, Japanese, Western, Indian, Spanish, etc.

The review writing degree calculation module 332 can calculate the degree to which each user writes a review after using the store. This is because, in the case of new product promotions, etc., writing reviews is required to increase the effectiveness of the promotion.

The regional relevance selection module 333 can calculate users who have a regional correlation with the store according to the day of the week and time zone.

For example, the regional relevance selection module 333 may use the user's workplace during weekdays and lunch hours and the user's residence during weekends and evenings to calculate users who have a regional association with the store.

The special price preference calculation module 334 allows the user to calculate special price preference. For example, when a discount event arrives, the special price preference calculation module 334 can calculate the special price preference as a ratio of responses to the discount event.

The no-show rate calculation module 335 can calculate the user's no-show rate. Here, the no-show rate may include the rate of cancellation performed after a preset cancellation time.

When creating a new product promotion in a store, the promotion recommendation module 336 can recommend users suitable for the promotion. The promotion recommendation module 336 determines requirements suitable for the type of store from the type preference calculation module 331, the requirement that the review writing rate is above a certain level from the review writing calculation module 332, and the store from the regional relevance selection module 333. You can check each requirement that has regional relevance and recommend users suitable for promotion by considering the above-mentioned requirements.

When a discount event is created in a store, the event recommendation module 337 can recommend users suitable for the discount event. The event recommendation module 337 determines the requirements for store-regional relevance from the regional relevance selection module 333, the preference requirements for discount events from the special price preference calculation module 334, and the no-show rate from the no-show rate calculation module 335. You can check the requirements for each and recommend users suitable for the event by considering the above-mentioned requirements.

In the above, various embodiments of the restaurant reservation service system were described with reference to FIGS. 1 to 13 .

Below, a method for providing a restaurant reservation service according to an embodiment of the present invention will be described.

The method of providing a restaurant reservation service to be described below is performed based on the restaurant reservation service system previously described with reference to FIGS. 1 to 13 and can be more easily understood by referring to the contents previously described in FIGS. 1 to 13 .

Figure 14 is a flowchart explaining a method of providing a restaurant reservation service according to an embodiment of the present invention.

Referring to FIG. 14, the service server 300 can receive store information, store type information, and menu information in conjunction with the store app 240 and process store subscription (S1410).

The service server 300 may link with the user application 140 to create a reservation subscription by selecting a reservation store from stores selected based on the user's location or a location designated by the user (S1420).

The service server 300 may provide a reservation application to the store app of the reservation store, confirm whether the store of the reservation store accepts the reservation, and conclude the reservation (S1430).

When a reservation is made, the service server 300 can perform payment for the made reservation in conjunction with the user app (S1440).

In one embodiment of step S1420, the service server 300 may generate store information including a plurality of stores based on the user's location or a location designated by the user, according to a request from the user application 140. The service server 300 provides search by type, search by menu, and special price search functions for a plurality of stores included in the store information, and then links with the user application 140 to provide reservation store information, reservation date and time information, and You can create a reservation request including order menu information.

In one embodiment, the service server 300 cancels a previously concluded reservation at the user's request or at the store's request, and if the cancellation occurs after the preset cancellation time, the service server 300 may grant a disadvantage to the entity that caused the cancellation. (S1450).

In one embodiment, the service server 300 creates a promotion or event discount for a new product in conjunction with the store application 240, and provides information about the promotion or event discount to a plurality of users associated with the store. (S1460).

Here, the plurality of users associated with the store may include at least one of a user who has previously visited the store, a user who exists within a certain range from the store, and a user whose address or workplace is within a certain range from the store.

In one embodiment, the service server 300 may pay a certain amount of mileage as compensation for the user's use of the restaurant reservation service and perform steps to manage the use of mileage when making a reservation payment.

In one embodiment, the reservation request may include information about the reservation store, reservation date and time information, order menu information, and visitor personal information. When a visit to a store according to a reservation is confirmed, the service server 300 may store the visit time and visitor personal information in association with the reservation store to generate an electronic access register.

The present invention described above is not limited by the above-described embodiments and the accompanying drawings, but is limited by the scope of the patent claims described later, and the configuration of the present invention can be varied within the scope without departing from the technical spirit of the present invention. Those skilled in the art can easily see that changes and modifications can be made.

100: User terminal 200: Store terminal
300: service server
110: communication unit 120: input/output unit
130: Control unit 140: User application
141: Restaurant search unit 142: Reservation payment unit
143: Notification unit 144: Diet management unit
145: Server interlocking unit
210: communication unit 220: input/output unit
230: Control unit 240: Store application
241: Store register 242: Reservation reception desk
243: Promotion Management Department 244: Sales Management Department
245: Server interlocking unit
301: System memory 302: Operating system
303: processing unit 304: storage
305: input device 306: output device
307: Communication device
310: Subscription management department 320: Reservation payment management department
330: Promotion Management Department 340: Mileage Management Department
350: Review menu management department 360: Electronic access list creation department
370: database
321: Store selection module 322: Store search module
323: Reservation subscription module 324: Reservation acceptance module
325: Payment module 326: Cancellation module
327: Reservation automatic change module 328: Alternative restaurant recommendation module
331: Type preference calculation module 332: Review writing degree calculation module
333: Regional relevance selection module 334: Special price preference calculation module
335: No-show rate calculation module 336: Promotion recommendation module
337: Event recommendation module

Claims (15)

A user application that makes a reservation by selecting a reservation store from a plurality of store information selected based on the user's location or a location designated by the user;
When a reservation request is received, a store application that sends a message indicating whether the reservation request has been accepted or not; and
Selecting a plurality of stores based on the user's location or a location designated by the user to generate the store information, linking with the user app to provide a reservation subscription for the reservation store, and accepting the reservation subscription from the reservation store When a reservation approval for is received, a service server notifies the user app that the reservation has been made, and when the reservation is made, performs payment for the made reservation in conjunction with the user app;
Including,
The user application is
a diet management unit that creates a user diet based on the user's diet menu and generates and provides information about what the user's diet is missing or excessively consumed from the standard diet to the user;
It further includes,
The service server is,
A subscription management unit that processes subscription to the store by receiving store information, store type information, and menu information in conjunction with the store app;
In conjunction with the user app, the reservation store, reservation time, and reservation menu are determined to create the reservation subscription, and the created reservation subscription is provided to the reservation store to check whether the reservation is accepted by the reservation store, and the reservation store A reservation payment management unit that performs payment for the reservation made in conjunction with the user app when the reservation is approved; and
A promotion management unit that creates a promotion or discount event for a new product in conjunction with the store app and provides information about the promotion or discount event to a plurality of users associated with the store;
Including,
The reservation payment management department,
a location information module that generates the store information by selecting a plurality of stores within a predetermined range based on the user's location or a location designated by the user;
a store search module that provides search by type, search by menu, and special price search functions for a plurality of stores included in the store information;
A reservation subscription module that connects with the user app to generate the reservation subscription including reservation store information, reservation date and time information, and order menu information;
a reservation acceptance module that provides the reservation application to the store app of the reservation store, confirms whether the reservation application is accepted, and concludes the reservation; and
If a reservation cannot be made at the reservation time subscribed by the user in consideration of the cooking time at the reservation store, a reservation automatic change module automatically sets a reservation available time as the reservation time and asks the user to confirm whether to subscribe to the reservation;
Including,
The promotion management department,
a type preference calculation module that calculates preference according to the user's store type;
a review writing level calculation module that calculates the degree to which the user writes a review after using the store as a review writing level;
a regional association selection module that calculates a regional association between the user and the store by using the user's workplace during weekdays and lunch hours and the user's residence during weekends and evening hours;
a special price preference calculation module that calculates special price preference based on the ratio of responses to the discount event;
a no-show rate calculation module that calculates a no-show rate including the rate of cancellations performed after a preset cancellation time;
a promotion recommendation module that recommends a user based on the user's store type preference, the review writing level, and the regional relevance; and
an event recommendation module that recommends users based on the regional relevance, the special price preference, and the no-show rate;
Including,
Multiple users associated with the store,
A restaurant reservation service system comprising at least one of a user who has previously visited the store, a user who has followed the store, a user who exists within a certain range from the store, and a user whose address or workplace is within a certain range from the store.
The method of claim 1, wherein the reservation subscription is
Contains information about the reservation store, reservation date and time information, order menu information, and visitor personal information,
The service server is
When a store visit according to the reservation is confirmed, the visit time and the visitor's personal information are stored in relation to the reservation store to create an electronic access list.
A restaurant reservation service system featuring:
delete delete The method of claim 1, wherein the reservation payment management unit
When the reservation is made by the reservation acceptance module, a payment module for paying at least a portion of the amount of the reservation made in conjunction with the user application; and
a cancellation module that cancels a previously concluded reservation at the request of the user or at the request of the store, and grants a disadvantage to the entity that caused the cancellation when the cancellation occurs after a preset cancellation time;
A restaurant reservation service system further comprising:
delete delete The method of claim 1, wherein the service server
a mileage management unit that pays a certain amount of mileage as compensation for the user's use of the restaurant reservation service and manages the use of mileage when making reservation payments;
A restaurant reservation service system further comprising:
A method of providing restaurant reservation services performed on a service server that provides restaurant reservation services to user applications in conjunction with user applications and store applications,
Processing subscription to the store by receiving store information, store type information, and menu information in conjunction with the store app;
Linking with the user app, creating a reservation subscription by selecting a reservation store from a store selected based on the user's location or a location designated by the user;
Providing the reservation application to the store application of the reservation store, confirming whether the store of the reservation store accepts the reservation, and concluding the reservation;
When the reservation is made, performing payment for the made reservation in conjunction with the user app;
Creating a user diet based on the user's meal menu, and generating and providing information to the user about what the user's diet lacks in or is excessively consumed from a standard diet; and
Creating a promotion or discount event for a new product in conjunction with a store app, and providing information about the promotion or discount event to a plurality of users associated with the store;
Including,
The step of creating the reservation subscription is
Generating store information including a plurality of stores based on the user's location or a user-specified location according to a request from the user application;
providing search by type, search by menu, and special price search functions for a plurality of stores included in the store information;
Linking with the user app, generating the reservation request including reservation store information, reservation date and time information, and order menu information; and
If a reservation cannot be made at the reservation time subscribed by the user in consideration of the cooking time at the reservation store, a reservation automatic change step of automatically setting a reservation available time as the reservation time and asking the user to confirm whether to make a reservation;
Including,
The step of providing information about the promotion or the event discount to a plurality of users associated with the store,
A type preference calculation step of calculating preference according to the user's store type;
A review writing level calculation step of calculating the degree to which the user writes a review after using the store as the review writing level;
A regional association selection step of calculating a regional association between the user and the store using the user's workplace during weekdays and lunch hours and the user's residence during weekends and evening hours;
A special price preference calculation step of calculating special price preference based on the ratio of responses to the discount event;
A no-show ratio calculation step of calculating a no-show ratio including the ratio of cancellations performed after a preset cancellation time period;
A promotion recommendation step of recommending a user based on the user's store type preference, the review writing level, and the regional relevance; and
An event recommendation step of recommending users based on the regional relevance, the special price preference, and the no-show rate;
Including,
Multiple users associated with the store
A method of providing a restaurant reservation service, comprising at least one of a user who has previously visited the store, a user who has followed the store, a user who exists within a certain range from the store, and a user whose address or workplace is within a certain range from the store. .
According to claim 9, the reservation subscription is
Contains information about the reservation store, reservation date and time information, order menu information, and visitor personal information,
The method of providing the restaurant reservation service is:
When a store visit according to the reservation is confirmed, generating an electronic access list by storing the visit time and the visitor's personal information in association with the reservation store;
A method of providing a restaurant reservation service further comprising:
delete The method of claim 9, wherein the method of providing the restaurant reservation service is:
Canceling a previously concluded reservation at the request of the user or at the request of the store, and granting a disadvantage to the entity that caused the cancellation if the cancellation occurs after a preset cancellation time period;
A method of providing a restaurant reservation service further comprising:
delete delete The method of claim 9, wherein the method of providing the restaurant reservation service is:
Paying a certain amount of mileage as compensation for the user's use of the restaurant reservation service and managing the use of the mileage when making a reservation payment;
A method of providing a restaurant reservation service further comprising: