KR102632210B1 - Dispute risk management apparatus, method and program based on multiple service server interconnections - Google Patents

Abstract

According to the present disclosure, obtaining user data from a user terminal, linking with a first service server, a second service server, and a third service server providing different services, collecting registered product data from the first service server Obtaining, obtaining management product data from the second service server, and acquiring intellectual property data from the third service server, the management product data for a user registration product corresponding to the user data among the registration product data A step of performing a primary dispute risk analysis based on, if it is determined that a dispute risk does not exist as a result of the primary dispute risk analysis, a secondary dispute risk analysis based on the intellectual property data for the user-registered product. Provides a dispute risk management method, including steps for carrying out and carrying out dispute prevention procedures when a dispute risk is detected.

Description

Dispute risk management devices, methods and programs based on multiple service server interconnections {DISPUTE RISK MANAGEMENT APPARATUS, METHOD AND PROGRAM BASED ON MULTIPLE SERVICE SERVER INTERCONNECTIONS}

Embodiments of the present disclosure relate to dispute risk management devices, methods, and programs based on linking multiple service servers, and more specifically, analyzing conflict risk and implementing dispute prevention procedures by linking multiple service servers providing different services. It relates to devices, methods, and programs that perform.

Recently, there are many online market platforms in operation where all procedures for purchasing products (e.g., product information provision, search, ordering, payment, delivery, follow-up management, etc.) are performed online. In particular, the open market platform is a platform that provides a virtual marketplace where both sellers and buyers of products can conduct commerce online, and is a part of the online e-commerce platform where anyone has the opportunity to become a seller or buyer.

Due to this low barrier to entry, startups based on open market platforms are active. Accordingly, platforms that provide derived services are also appearing in various forms. For example, competition is fierce among service companies that handle at least part of the transaction process, such as product registration, product management, order processing, and delivery, on multiple open market platforms.

As the market is active, problems related to it are occurring frequently. Representative examples include disputes arising from infringement of intellectual property rights of third parties, as well as issues related to licensing of special category products (e.g., medical devices, health functional foods, etc.) and price compliance (e.g., compliance with upper/lower selling price standards). ) Related issues, there are issues related to product registration platform scope limitations (for example, products that are limited to registration in open markets and can only be registered in closed malls such as welfare malls, or products that are restricted to registration on specific platforms, etc.).

Open market platform companies or derivative service companies are making efforts to alleviate these problems by notifying users of information about dispute-related products, but it is realistically difficult for users to passively identify such notices and respond in real time. there is.

Registered Patent Gazette, No. 10-2396171 (2022.05.04)

However, these conventional dispute risk management devices, methods, and programs have the problem that they are not automated and require users to directly identify and respond to dispute risk-related information through various sources.

Embodiments of the present disclosure are intended to solve various problems, including the problems described above, and provide a dispute risk management device, method, and program based on linking multiple service servers. However, these tasks are illustrative and do not limit the scope of the present disclosure.

According to one aspect of the present disclosure, obtaining user data from a user terminal, linking with a first service server, a second service server, and a third service server providing different services, registering from the first service server Obtaining product data, obtaining management product data from the second service server, and acquiring intellectual property data from the third service server, the user registration product corresponding to the user data among the registration product data A step of performing a primary dispute risk analysis based on managed product data. If it is determined that a dispute risk does not exist as a result of the primary dispute risk analysis, a secondary dispute risk analysis is performed based on the intellectual property data for the user-registered product. A dispute risk management method is provided, including steps of performing a dispute risk analysis and performing dispute prevention procedures when a dispute risk is detected.

According to this embodiment, the registered product data includes a first code and a second code assigned to each registered product by the first service server, and the management product data includes a first code and a second code assigned to each registered product by the second service server. It can include the assigned management code.

According to this embodiment, the step of performing the first dispute risk analysis includes extracting the second code assigned to the user registered product, and a management code corresponding to the extracted second code from the management product data. It may include searching, extracting a status indicator of the management product corresponding to the searched management code, and determining whether a dispute risk exists for the user-registered product based on the status indicator.

According to this embodiment, the step of performing the secondary dispute risk analysis may include extracting intellectual property elements from the registered product data and comparing and analyzing the extracted intellectual property elements with the intellectual property data. You can.

According to this embodiment, when the extracted intellectual property element is a trademark, the step of performing the secondary dispute risk analysis includes selecting the first keyword corresponding to the product in the registered product data, the first code, and the second Extracting based on any one of the code and the management code, extracting a second keyword corresponding to trademark use from the registered product data, and determining a product classification from the trademark gazette included in the intellectual property data to the first It may include the step of searching for a trademark publication corresponding to a keyword and whose trademark corresponds to the second keyword.

According to this embodiment, the first service server includes a 1-1 service server and a 1-2 service server, and the step of performing the dispute prevention procedure is to remove the first risk from the 1-1 service server. Obtaining product data, extracting the first code from the first dangerous product data, searching for a registered product corresponding to the extracted first code among registered product data of the 1-1 service server. , extracting the second code from the searched registered product, performing a dispute prevention procedure on the registered product corresponding to the second code in the 1-1 service server, and the 1-2 service server It may include performing the dispute prevention procedure on the registered product corresponding to the second code.

According to this embodiment, the step of performing the dispute prevention procedure includes obtaining second dangerous product data from the second service server, extracting the management code from the second dangerous product data, and The second code may include searching a service server for a registered product corresponding to the extracted management code and performing a dispute prevention procedure on the searched registered product.

According to this embodiment, the step of performing the dispute prevention procedure includes requesting an update of the registered product data and the user data to the first service server and updating the management product data to the second service server. May include a request step.

According to this embodiment, obtaining supplier data from the first service server, classifying the supplier data into dangerous supplier data and safe supplier data, and classifying the registered product data into dangerous product data and safe product data. It may further include the step of classifying the user data into dangerous user data and safe user data.

According to this embodiment, obtaining a product registration request from the user terminal, determining whether the user of the user terminal is a risky user, and determining whether the supplier of the product subject to the product registration request is a risky supplier. It may further include the step of determining whether the product subject to the product registration request is a dangerous product.

According to another aspect of the present disclosure, user data is obtained from a communication unit and a user terminal that interoperate with a first service server, a second service server, and a third service server that provide different services, and registration is made from the first service server. A data management unit configured to acquire product data, obtain management product data from the second service server, and acquire intellectual property data from the third service server, to select a user registered product corresponding to the user data among the registered product data. A primary dispute risk analysis is performed based on the above-mentioned management product data, and if it is determined that no dispute risk exists as a result of the first dispute risk analysis, an initial dispute risk analysis is conducted based on the above-mentioned intellectual property data for the user-registered product. A dispute risk management device is provided, including a dispute risk analysis unit that performs dispute risk analysis and a dispute prevention procedure implementation unit that performs dispute prevention procedures when a dispute risk is detected.

According to another aspect of the present disclosure, a computer-readable recording medium is provided that is coupled to a computer and stores a program for executing the dispute risk management method.

Other aspects, features and advantages other than those described above will become apparent from the detailed description, claims and drawings for carrying out the invention below.

Additionally, these general and specific aspects may be practiced using a system, method, computer program, or combination of any system, method, or computer program.

According to the exemplary embodiment of the present disclosure made as described above, a dispute risk management device based on linking multiple service servers, which can minimize the time and cost that users must invest in order to identify and respond to dispute risk-related problems. , methods and programs can be implemented. Of course, the scope of the present disclosure is not limited by this effect.

1 is a conceptual diagram schematically showing a dispute risk management system based on linking multiple service servers according to an exemplary embodiment of the present disclosure.
Figure 2 is a configuration diagram schematically showing a dispute risk management device based on interconnection with a plurality of service servers according to an exemplary embodiment of the present disclosure.
Figure 3 is a flowchart schematically showing a dispute risk management method based on linking multiple service servers according to an exemplary embodiment of the present disclosure.
Figure 4 is a flowchart schematically showing a dispute risk management method based on linking multiple service servers according to an exemplary embodiment of the present disclosure.
Figure 5 is a flowchart schematically showing a dispute risk analysis method according to an exemplary embodiment of the present disclosure.
Figure 6 is a conceptual diagram schematically showing a dispute prevention procedure according to an exemplary embodiment of the present disclosure.
Figure 7 is a conceptual diagram schematically showing a dispute prevention procedure according to an exemplary embodiment of the present disclosure.
Figure 8 is a conceptual diagram schematically showing a data management group according to an exemplary embodiment of the present disclosure.
Figure 9 is a flowchart schematically showing a product registration request analysis method according to an exemplary embodiment of the present disclosure.

Since the present disclosure can be modified in various ways and have various embodiments, specific embodiments will be illustrated in the drawings and described in detail in the detailed description. The effects and features of the present disclosure and methods for achieving them will become clear by referring to the embodiments described in detail below along with the drawings. However, the present disclosure is not limited to the embodiments disclosed below and may be implemented in various forms.

In the following embodiments, terms such as first and second are used not in a limiting sense but for the purpose of distinguishing one component from another component.

In the following examples, singular terms include plural terms unless the context clearly dictates otherwise.

In the following embodiments, terms such as include or have mean the presence of features or components described in the specification, and do not exclude in advance the possibility of adding one or more other features or components.

In the following embodiments, when a part of a layer, area, component, etc. is said to be on or on another part, not only when it is directly on top of the other part, but also when other areas, components, etc. are interposed between them. Also includes.

In the drawings, the sizes of components may be exaggerated or reduced for convenience of explanation. For example, the size and thickness of each component shown in the drawings are arbitrarily shown for convenience of explanation, and therefore the present disclosure is not necessarily limited to what is shown.

If an embodiment can be implemented differently, a specific operation sequence may be performed differently from the described sequence. For example, two steps described in succession may be performed substantially simultaneously, or may be performed in an order opposite to that described.

In this specification, “A and/or B” refers to A, B, or A and B. And, “at least one of A and B” indicates the case of A, B, or A and B.

The advantages and features of the present disclosure and methods for achieving them will become clear by referring to the embodiments described in detail below along with the accompanying drawings. However, the present disclosure is not limited to the embodiments disclosed below and may be implemented in various different forms. The present embodiments are merely provided to ensure that the disclosure is complete and to provide a general understanding of the technical field to which the present disclosure pertains. It is provided to fully inform those skilled in the art of the scope of the present disclosure, and the present disclosure is defined only by the scope of the claims.

The terminology used in this disclosure is for describing embodiments and is not intended to limit the disclosure. In this disclosure, singular forms may also include plural forms unless specifically stated otherwise in the context. As used in the disclosure, “comprises” and/or “comprising” does not exclude the presence or addition of one or more other elements in addition to the mentioned elements. Like reference numerals refer to like elements throughout the disclosure, and “and/or” can include each and every combination of one or more of the referenced elements. Although “first”, “second”, etc. are used to describe various components, these components are of course not limited by these terms. These terms are merely used to distinguish one component from another. Therefore, it goes without saying that the first component mentioned below may also be the second component within the technical spirit of the present disclosure.

The word “exemplary” is used in this disclosure to mean “used as an example or illustration.” Any embodiment described as “exemplary” in this disclosure should not necessarily be construed as preferred or as having an advantage over other embodiments.

Embodiments of the present disclosure may be described in terms of a function or a block that performs a function. Blocks that may be referred to as 'units' or 'modules' of the present disclosure include logic gates, integrated circuits, microprocessors, microcontrollers, memories, passive electronic components, active electronic components, optical components, and hardwired circuits. It is physically implemented by analog or digital circuits, etc., and can optionally be driven by firmware and software. Additionally, the term “unit” used in the disclosure refers to a hardware element such as software, FPGA, or ASIC, and the “unit” may perform certain roles. However, “wealth” is not limited to software or hardware. The “copy” may be configured to reside on an addressable storage medium and may be configured to run on one or more processors. Thus, as an example, “part” refers to elements such as software elements, object-oriented software elements, class elements, and task elements, processes, functions, properties, procedures, subroutines, and programs. May include segments of code, drivers, firmware, microcode, circuitry, data, databases, data structures, tables, arrays and variables. The functionality provided within elements and “parts” may be combined into smaller numbers of elements and “parts” or may be further separated into additional elements and “parts”.

Embodiments of the present disclosure may be implemented using at least one software program running on at least one hardware device and may perform network management functions to control elements.

Unless otherwise defined, all terms (including technical and scientific terms) used in this disclosure may be used with meanings that can be commonly understood by those skilled in the art to which this disclosure pertains. Additionally, terms defined in commonly used dictionaries are not interpreted ideally or excessively unless clearly specifically defined.

Hereinafter, embodiments of the present disclosure will be described in detail with reference to the accompanying drawings. When describing with reference to the drawings, identical or corresponding components will be assigned the same reference numerals and redundant description thereof will be omitted. .

1 is a conceptual diagram schematically showing a dispute risk management system based on linking multiple service servers according to an exemplary embodiment of the present disclosure.

As shown in FIG. 1, the dispute risk management system 1 based on linking multiple service servers according to an exemplary embodiment of the present disclosure includes a management device 10, a user terminal 20, and a first service server 30. ), and may include a second service server 40 and a third service server 50.

The management device 10 is a device that interfaces with the user terminal 20 and a plurality of service servers and performs dispute risk management. There is no limit to the form of the management device 10, and it can include a variety of devices that can perform computational processing and provide results to the user. For example, the management device 10 according to the present disclosure may be in the form of any one or a combination of two or more of a computer, a server device, and a portable terminal.

The management device 10 can communicate with the user terminal 20 to transmit and receive data. The management device 10 may obtain user data from the user terminal 20. The management device 10 stores and manages the acquired user data and can be used to manage dispute risks related to the user's commerce activities.

The management device 10 may provide dispute risk management services to registered users. In one embodiment, the management device 10 analyzes dispute risks that may arise due to activities on the service server used by the user (e.g., product registration/sale through an open market platform) to a user who has applied for a dispute risk management service. and monitoring, and can provide notifications to users when a risk of conflict is detected. Additionally, the management device 10 may provide conflict prevention procedures to eliminate or reduce the perceived risk of conflict.

The extent to which the management device 10 provides the dispute risk management service includes not only activity data performed by the user after registering with the management device 10, but also activity data performed before registering with the management device 10. It can be targeted. In other words, user data may include all of the user's past history before registration and current/future history after registration.

There is no limit to the number of users to whom the management device 10 provides dispute risk management services. That is, there is no limit to the number of user terminals 20 registered with the management device 10. Additionally, it is possible that some of the user terminals 20 registered with the management device 10 are owned by the same user. That is, it is also possible for the same user to register multiple user terminals 20.

In one embodiment, the management device 10 may communicate with the user terminal 20 to perform the membership registration process and link with the service server to provide a dispute risk management service. At this time, the management device 10 can link all of the plurality of service servers used by the user, and can also link only the service servers selectively requested by the user. Additionally, the management device 10 may request the user terminal 20 to perform an authentication procedure to link with the service server. For example, the management device 10 may allow the user terminal 20 to input account information and request linking for each account of a plurality of service servers.

The management device 10 can transmit and receive data by communicating with a plurality of service servers that provide different services. The management device 10 may obtain data corresponding to the type of service provided by each linked service server. The management device 10 stores and manages the acquired data, uses it to manage dispute risks related to commercial transactions of the user terminal 20 registered in the management device 10, and can provide B2C type services. In addition, the management device 10 provides, in B2B form, a service that can take over management duties for data corresponding to the type of service provided by each service server linked with the management device 10 based on the acquired data. It is also possible.

For example, the management device 10 may obtain different types of data from a plurality of service servers that provide different services. At this time, different types of data may be data with a connection relationship based on a common code.

The user terminal 20 is a user terminal for receiving the dispute prevention management service provided by the management device 10. The user terminal 20 is a device capable of communication and its form is not limited. For example, the user terminal 20 according to the present disclosure may be in the form of any one or a combination of two or more of a computer, a server device, and a portable terminal.

In one embodiment, the user of the user terminal 20 may be a seller registered as a seller on a service server that provides at least one open market platform.

Here, “user data” means a seller registered as a seller on at least one open market platform. In one embodiment, user data includes account information of one or more open market platforms used by the user (ID and/or password of the open market platform account and/or sub-account), account information of one or more agency service platforms (agency service platform 's account and/or sub-account ID and/or password), API usage information, personal information, user terminal information, etc., but is not limited thereto.

The management device 10 may integrate and manage one or more first service servers 30 and/or one or more second service servers 40 corresponding to user data acquired from the user terminal 20. This has the effect of allowing users to utilize the dispute risk management service provided by the management device 10 while maintaining the existing solution, regardless of the type and number of open market platforms and agency service platforms in use.

The first service server 30, the second service server 40, and the third service server 50 are service servers that provide different services. There is no limit to the form of the first service server 30, the second service server 40, and the third service server 50, and they can all include various devices that can perform calculation processing and provide results to the user. For example, the first service server 30, the second service server 40, and the third service server 50 according to the present disclosure may be in the form of any one or a combination of two or more of a computer, a server device, and a portable terminal. .

Unlike shown in FIG. 1, it is possible for any one of the first service server 30, the second service server 40, and the third service server 50 to be omitted. Additionally, each of the first service server 30, the second service server 40, and the third service server 50 may include a plurality of service servers. That is, the management device 10 includes one or more first service servers 30 providing a first service, one or more second service servers 40 providing a second service, and/or one or more providing a third service. It can be linked with a third service server 50.

The first service server 30 may be a service server that provides open market platform services. The first service server 30 can provide a platform where both sellers and buyers of products can conduct commercial transactions online.

The first service server 30 may store and manage at least one of user data, registered product data, and supplier data, and transmit it to the management device 10. User data managed by the first service server 30 may include seller data and/or buyer data.

Here, “registered product data” refers to data on products registered by a user registered in the first service server 30. In one embodiment, registered product data includes one or more codes assigned to products registered in the first service server 30, product category, seller information, product name, sales price, sales period, sales status, sales status, product description, product It may include, but is not limited to, images, delivery information, inventory quantity, ranking scores, etc.

Here, “supplier data” means data on suppliers registered on the first service server 30 and/or data on suppliers who manufacture or produce and provide registered products registered on the first service server 30.

The second service server 40 may be a service server that provides agency services related to product sales. In one embodiment, the second service server 40 may be a service server that performs at least part of the transaction process, such as product registration, product management, order processing, and delivery, on multiple open market platforms.

The second service server 40 can store and manage management product data and transmit it to the management device 10. Additionally, the second service server 40 may interoperate with one or more first service servers 30. The second service server 40 may register and manage at least one of the management products included in the management product data on one or more linked first service servers 30.

Here, “management product data” is data on management products registered and being managed for the agency service provided by the second service server 40. In one embodiment, the management product data is stored in one or more codes assigned to products managed by the second service server 40, manager information, open market platform information on which the management product is registered, and open market platform on which the management product is registered. Registered product information (e.g., platform name, platform account information, product code assigned by the platform, product name, sales price, sales period, sales status, sales status, product description, product image, delivery information, inventory quantity, ranking score, etc.) It may include, but is not limited to this.

In one embodiment, the registered product data managed and provided by the first service server 30 may include a first code and a second code assigned to each registered product by the first service server. Additionally, the management product data managed and provided by the second service server 40 may include a management code assigned to each management product by the second service server 40.

Here, the “first code” may be a product code (or product number) assigned to each registered product on the service platform operated by the first service server 30. The “second code” may be an administrator code (or administrator number) assigned to each registered product on the service platform operated by the first service server 30.

The first code is a product code given according to the operating principle for each first service server 30, and may have different principles and forms even among a plurality of first service servers 30 providing the same or similar first service. there is. On the other hand, the second code is a code that matches the management code assigned from the second service server 40 that is simultaneously used by the user registered in the first service server 30, and is a code that matches a plurality of management codes that provide the same or similar first service. All of the first service servers 30 are given the same amount. That is, each registered product registered in the first service server 30 has a different first code for each first service server 30, and a unified code based on the registered product regardless of the type of the first service server 30. 2 codes are assigned. This second code may be matched with the management code assigned to each management product managed by the second service server 40. The present disclosure can utilize this code system to provide an integrated dispute risk management service based on linking multiple service servers, and a detailed description of this will be described later with reference to FIGS. 5 to 7.

The third service server 50 may be a service server that provides intellectual property data.

Here, “intellectual property data” refers to industrial property rights (patent rights, utility model rights, trademark rights, design rights, etc.), copyrights, and new intellectual property rights (“industrial copyrights” such as computer programs, artificial intelligence, databases, etc., semiconductor integrated circuit layout design, and biotechnology inventions). , 'high-tech industrial property rights' such as new plant varieties, 'information property rights' such as trade secrets and e-commerce technology, etc.) may include intellectual property data on at least one of the following. However, the intellectual property data managed by the third service server 50 is not limited to the above-mentioned examples, and the right to exclusively use intangible profits related to creation, labeling, and sales made through human brain activity is not limited to the above-mentioned examples. All data can be included.

In one embodiment, the third service server 50 may be a server that provides an intellectual property document search service and/or a server that provides a dispute history search service. As a specific example, the third service server 50 may be a server that operates KIPRIS, a patent search system operated by the Korean Intellectual Property Office, but is not limited thereto.

Meanwhile, of course, the above-described first service server 30, second service server 40, and third service server 50 can be applied equally regardless of whether the operating server location or operating entity is domestic or foreign. .

Figure 2 is a configuration diagram schematically showing a dispute risk management device based on interconnection with a plurality of service servers according to an exemplary embodiment of the present disclosure.

As shown in FIG. 2, the dispute risk management device 10 based on linking multiple service servers according to an exemplary embodiment of the present disclosure includes a communication unit 100, a data management unit 200, and a dispute risk analysis unit 300. and a dispute prevention procedure implementation unit 400.

The communication unit 100 may support an interface environment so that data can be exchanged internally and/or externally according to a wired or wireless communication protocol. In the above, the outside includes a user terminal (20, see FIG. 1), a first service server (30, see FIG. 1), a second service server (40, see FIG. 1), and a third service server (50, see FIG. 1). etc. may be included.

The communication unit 100 may interact with the user terminal 20, the first service server 30, the second service server 40, and the third service server 50 that provide different services. The communication unit 100 may obtain data in real time or periodically from the linked terminal and service server.

The data management unit 200 serves to store and manage data acquired through the communication unit 100.

The data management unit 200 obtains user data from the user terminal 20 through the communication unit 100, obtains registered product data from the first service server 30, and manages product data from the second service server 40. It is possible to obtain, store and manage intellectual property data from the third service server 50.

The dispute risk analysis unit 300 may perform a dispute risk analysis on user-registered products corresponding to user data acquired from the user terminal 20 registered in the management device 10.

Here, “user registered product” refers to the user's registered product registered in the second service server 40 linked at the request of the user of the user terminal 20. User registered products may include a plurality of registered products registered in one second service server 40 and registered products registered in each of a plurality of different second service servers 40. That is, the dispute risk analysis unit 300 integrates and manages a plurality of registered products registered in each of the plurality of second service servers 40 used by the user, and can analyze the dispute risk in real time or periodically.

In one embodiment, the dispute risk analysis unit 300 may perform primary dispute risk analysis and secondary dispute risk analysis on user registered products corresponding to user data among registered product data.

Specifically, the dispute risk analysis unit 300 may perform a primary dispute risk analysis based on management product data obtained from the second service server 40 for the user-registered product. If the dispute risk analysis unit 300 determines that no dispute risk exists as a result of the first dispute risk analysis, the dispute risk analysis unit 300 calculates 2 based on the intellectual property data obtained from the third service server 50 for the user registered product. Tea dispute risk can be analyzed. In this way, the dispute risk analysis unit 300 can monitor the dispute risk more accurately and without omission through a two-stage dispute risk analysis process. A detailed description of the dispute risk analysis method will be described later with reference to FIGS. 3 to 5.

The dispute prevention procedure implementation unit 400 may perform dispute prevention procedures when a dispute risk is detected.

If it is determined that a dispute risk exists as a result of the first dispute risk analysis or the second dispute risk analysis result of the dispute risk analysis unit 300, the dispute prevention procedure execution unit 400 may use the user-registered product ( Dispute prevention procedures can be performed on (hereinafter, risk-registered product data).

In one embodiment, the dispute prevention procedure performing unit 400 may provide a notification to users of risky registered product data. For example, the dispute prevention procedure execution unit 400 may transmit a dispute risk detection message or provide an application pop-up notification to the user terminal 20, or may transmit a message to the user on a community operated by the management device 10. Accordingly, the user can immediately recognize that a risk of dispute has been detected even if he or she does not directly connect to the first service server 30 or the second service server 40.

In one embodiment, the dispute prevention procedure performing unit 400 may provide a correction guide for dangerous registered product data or directly perform processing work to update registered product data.

In one embodiment, the dispute prevention procedure performing unit 400 may process data on dangerous registered products by being out of stock/discontinued, discontinuing sales, discontinuing distribution, or deleting them.

In another embodiment, the dispute prevention procedure performing unit 400 may extract at least one intellectual property element for a portion (or area) at risk of dispute from risk registered product data and perform processing. For example, when a dispute risk due to a trademark phrase is detected, the dispute prevention procedure performing unit 400 may perform processing on dispute risk keywords (e.g., product name, detailed description phrase, hashtag, etc.).

As a specific example, the dispute prevention procedure execution unit 400 may remove dispute risk by deleting intellectual property elements at risk of dispute extracted from risk registered product data or performing blur or masking processing. .

As another specific example, the dispute prevention procedure implementation unit 400 may remove the dispute risk by modifying the intellectual property elements at risk of dispute extracted from risk registered product data to the same color as the background. For example, by modifying the color of character keywords with a risk of conflict included in risky registered product data to be the same as the background color, the risk of conflict can be eliminated by making it unrecognizable to users who view the post.

As another specific example, if the intellectual property element at risk of dispute extracted from the risk registered product data is a work at risk of design rights or copyright dispute, the dispute prevention procedure execution unit 400 deletes the work or removes the work. It can be converted to a replacement or blocked image (e.g., Xbox) with a copyrighted work that is open to copyright (copyleft).

In one embodiment, the dispute prevention procedure performing unit 400 is located in an area adjacent to (for example, immediately before or after) the intellectual property element so that the flow of the content of the post is not broken due to the element (character or image) to which the above-described processing operation has been applied. Continuity of the content of the post can be maintained by modifying the included elements (text or image) together.

Figure 3 is a flowchart schematically showing a dispute risk management method based on linking of multiple service servers according to an exemplary embodiment of the present disclosure, and Figure 4 is a flowchart showing a method of managing dispute risk based on linking of multiple service servers according to an exemplary embodiment of the present disclosure. This is a flowchart that outlines the conflict risk management method.

As shown in FIG. 3, the dispute risk management method based on linking multiple service servers according to an exemplary embodiment of the present disclosure includes obtaining user data from the user terminal 20 (S100) and providing different services. Step (S200) of linking with the first service server 30, the second service server 40, and the third service server 50, obtaining registered product data from the first service server 30, and Obtaining management product data from the server 40 and acquiring intellectual property data from the third service server 50 (S300), obtaining the management product data for the user registration product corresponding to the user data among the registration product data. In the step of performing a primary dispute risk analysis based on the first dispute risk analysis (S410), if it is determined that no dispute risk exists as a result of the first dispute risk analysis, a secondary dispute is established based on the intellectual property data for the user-registered product. It may include performing a risk analysis (S420) and performing a dispute prevention procedure when a dispute risk is detected (S500).

In step S100, the user terminal 20 may request registration (or membership) from the management device 10 through a server, web page, application, etc. operated by the management device 10. The data management unit 200 (see FIG. 2) of the management device 10 requests user data from the user terminal 20 through the communication unit 100 (see FIG. 2), and the user terminal 20 sends the user data to the management device 10. User data can be transmitted.

In step S200, the communication unit 100 of the management device 10 performs the task of linking with one or more first service servers 30 and one or more second service servers 40 corresponding to the user data obtained in step S100. do.

In one embodiment, the management device 10 may request the user terminal 20 to perform a user authentication procedure for linking with one or more first service servers 30 and one or more second service servers 40. For example, the management device 10 may request the user terminal 20 to input account information for one or more first service servers 30 and one or more second service servers 40 to perform an interworking operation. At this time, the user of the user terminal 20 can also selectively link the service server with which he or she wishes to link among the plurality of first service servers 30 and the plurality of second service servers 40 in use.

Meanwhile, in one embodiment, the management device 10 is also capable of providing a dispute risk management service to the first service server 30 or the second service server 40 in a B2B format. Specifically, the management device 10 may store and manage related data in conjunction with the first service server 30 or the second service server 40, regardless of whether user data is acquired, and provide a dispute risk prevention service. The management device 10 may provide a dispute risk prevention service for all registered product data of the first service server 30, or may provide a dispute risk prevention service for all managed product data of the second service server 40. there is. In this case, when acquiring user data from the user terminal 20, the management device 10 may selectively provide a dispute risk prevention service for registered product data or managed product data corresponding to the user data to the user of the user terminal 20. You can.

In step S300, the data management unit 200 of the management device 10 requests registered product data corresponding to the user data obtained in step S100 to the first service server 30 through the communication unit 100, and sends the first service The server 30 may transmit registered product data to the management device 10.

Likewise, the data management unit 200 of the management device 10 requests management product data corresponding to the user data acquired in step S100 to the second service server 40 through the communication unit 100, and the second service server 40 Can transmit management product data to the management device 10.

In step S410, the dispute risk analysis unit 300 (see FIG. 2) of the management device 10 responds to the user data acquired in step S100 based on the management product data obtained from the second service server 40 in step S300. A primary dispute risk analysis can be performed on registered product data.

In step S420, the data management unit 200 or the dispute risk analysis unit 300 of the management device 10 links with the third service server 50 to store and manage the intellectual property data stored and managed by the third service server 50. Upon requesting at least part of the information, the third service server 50 may transmit the intellectual property data to the management device 10.

Based on the intellectual property data acquired by the dispute risk analysis unit 300 of the management device 10, a secondary dispute risk analysis can be performed on the registered product data corresponding to the user data acquired in step S100.

A detailed description of the dispute risk analysis steps (S410, S420) will be described later with reference to FIG. 5.

In step S500, the dispute prevention procedure performing unit 400 (see FIG. 2) of the management device 10 may perform a dispute prevention procedure when a dispute risk is detected.

In one embodiment, the step of performing a dispute prevention procedure (S500) includes requesting update of the registered product data and/or user data to the first service server 30 and updating the management product to the second service server 40. It may include a step of requesting update of data.

Specifically, the dispute prevention procedure performing unit 400 detects the causal factors of dispute risk in at least one of registered product data, user data, and management product data, and uses the second service server 40 and/or the third service server 50 ) to provide notification that action is needed, or to perform processing operations directly and request data updates. When the dispute prevention procedure performing unit 400 directly performs processing, it requests update of registered product data and/or user data to the first service server 30, and updates management product data to the second service server 40. You can request it. Accordingly, the first service server 30 updates registered product data and/or user data, and the second service server 40 updates management product data to prevent the risk of disputes in advance. For example, the first service server 30 may change the status (e.g., out of stock/discontinued, discontinued sale, discontinued distribution, or deletion) for dangerous registered product data. Likewise, the second service server 40 can change the status of risk management product data (e.g., out of stock/discontinued, discontinued sales, discontinued distribution, or deletion, etc.).

In one embodiment, in step S500, the dispute prevention procedure performing unit 400 of the management device 10 provides information about the dispute risk detected by the user terminal 20 and/or information about the performed dispute prevention procedure. Notifications can be provided.

Figure 5 is a flowchart schematically showing a dispute risk analysis method according to an exemplary embodiment of the present disclosure.

The dispute risk analysis method according to an exemplary embodiment of the present disclosure includes performing a primary dispute risk analysis (S410, see FIG. 3) and performing a secondary dispute risk analysis (S420, see FIG. 3). .

As shown in FIG. 5, the step of performing the first dispute risk analysis (S410) includes the step of extracting the second code assigned to the user-registered product (S411), and the step of performing the first dispute risk analysis (S411). A step of searching for a management code corresponding to the extracted second code from product data (S413), a step of extracting a status indicator of the management product corresponding to the searched management code (S415), and based on the status indicator, It may include a step (S417) of determining whether a dispute risk exists in the user-registered product.

In step S411, the dispute risk analysis unit 300 (see FIG. 2) of the management device 10 (see FIG. 1) may extract registered product data subject to dispute risk analysis, that is, the second code assigned to the user registered product. .

As described above, the second code may be a code equally assigned to all of the plurality of first service servers 30 regardless of the type of the first service server 30 (see FIG. 1). Therefore, in one embodiment, in step S411, if there are multiple first service servers 30 linked to the user terminal 20, the dispute risk analysis unit 300 selects multiple user-registered products to which the same second code is assigned. You can explore. Through this, the management device 10 can improve analysis efficiency by performing integrated dispute risk analysis on user-registered products registered in a plurality of first service servers 30 to prevent duplicate work.

In step S413, the dispute risk analysis unit 300 of the management device 10 generates a management code corresponding to the second code extracted from management product data previously acquired or newly acquired from the third service server 50. You can explore.

In step S415, the dispute risk analysis unit 300 of the management device 10 may extract a status indicator of the managed product corresponding to the management code searched in step S413. Management product data being stored and managed by the third service server 50 may include status indicators for each management product. Here, the “status indicator” is an indicator indicating the status of the managed product, and may include, for example, normal, discontinued sales, discontinued distribution, prohibited manufacturing, prohibited production, etc., but is not limited thereto.

In step S417, the dispute risk analysis unit 300 of the management device 10 may determine whether a dispute risk exists in the user-registered product according to the extracted status indicator type.

In one embodiment, the dispute risk analysis unit 300 may preset criteria for determining whether there is a dispute risk depending on the type of status indicator. For example, the dispute risk analysis unit 300 determines that a dispute risk does not exist when the status indicator is “normal,” and when the status indicator is “discontinued sales or distribution,” a dispute risk exists and an immediate dispute exists. It can be judged that it is necessary to carry out prevention procedures, and if the status indicator is "prohibited from manufacturing or production," it can be judged that there is a risk of conflict, but it is necessary to review whether to carry out conflict prevention procedures.

As shown in Figure 5, the step of performing the secondary dispute risk analysis (S420) includes the step of extracting intellectual property elements from registered product data (S421) and comparing and analyzing the extracted intellectual property elements with the intellectual property data. It may include step S423.

In step S421, the dispute risk analysis unit 300 of the management device 10 may extract at least one intellectual property element from the user registered product subject to dispute risk analysis. Here, “intellectual property element” means an element related to intellectual property data. For example, intellectual property elements include industrial property rights (patent rights, utility model rights, trademark rights, design rights, etc.), copyrights, new intellectual property rights ('industrial copyrights' such as computer programs, artificial intelligence, databases, etc., semiconductor integrated circuit layout design, biotechnology inventions, etc.) It may be an element corresponding to at least one of the following: 'advanced industrial property rights' such as new plant varieties, trade secrets, 'information property rights' such as e-commerce technology, etc.).

In step S423, the dispute risk analysis unit 300 of the management device 10 compares and analyzes the intellectual property elements extracted in step S421 with the intellectual property data obtained from the third service server 50 (see FIG. 1) to determine the dispute risk. It can be analyzed.

In one embodiment, the intellectual property element extracted from the user registered product data in step S421 may be a trademark-related intellectual property element. In this case, the step of performing the secondary dispute risk analysis (S420, see Figure 3) extracts the first keyword corresponding to the product from the registered product data based on any one of the first code, second code, and management code. A step of extracting a second keyword corresponding to trademark use from registered product data, and a product classification corresponding to the first keyword from the trademark gazette included in the intellectual property data, and a trademark corresponding to the second keyword. It may include searching trademark publications.

Specifically, the dispute risk analysis unit 300 may extract the first keyword corresponding to the product from the registered product data. The first code and second code that the first service server 30 assigns to each registered product or the management code that the second service server 40 assigns to each managed product may be a code assigned based on the product category. . Accordingly, the dispute risk analysis unit 300 may extract one of the first code, the second code, and the management code from the registered product data, and extract the first keyword based on the product category that matches it.

The dispute risk analysis unit 300 may extract a second keyword corresponding to trademark use from registered product data. Even if registered product data contains characters identical to a specific brand name, it does not always correspond to trademark use. Therefore, the dispute risk analysis unit 300 determines not only the identity (or similarity) of the characters, but also whether the characters (or keywords) are trademarks. It can be extracted as a trademark only in cases where it is used appropriately. This has the effect of enabling a more accurate analysis of trademark dispute risks.

In one embodiment, the dispute risk analysis unit 300 may extract a second keyword corresponding to trademark use based on the correlation with the extracted first keyword. The dispute risk analysis unit 300 may extract as the second keyword a keyword that is repeated more than a threshold (for example, more than twice) in the registered product data among keywords placed consecutively with the first keyword. For example, the dispute risk analysis unit 300 may extract a keyword that is repeated more than a threshold value among keywords immediately before or after the first keyword as a second keyword. In this way, the dispute risk analysis unit 300 can extract keywords corresponding to trademark use more accurately by utilizing the characteristic that trademarks are often written consecutively with the type of product (or product classification).

Subsequently, the dispute risk analysis unit 300 may search trademark publications whose product classification corresponds to the extracted first keyword and whose trademark corresponds to the extracted second keyword.

In one embodiment, the dispute risk analysis unit 300 creates a product classification (or product classification code) corresponding to the extracted first keyword among the product classifications (or product classification codes) stored and managed by the third service server 50. can be matched. In an optional embodiment, the dispute risk analysis unit 300 may match a designated product corresponding to the first keyword on a designated product basis.

The dispute risk analysis unit 300 may search for trademark notices whose trademarks correspond to the extracted second keyword among trademark notices with matched product classifications. At this time, depending on the user's settings, the dispute risk analysis unit 300 may change the search range in various ways, such as searching only trademark publications of the same trademark as the second keyword or searching trademark publications of trademarks similar to the second keyword. . In addition, the dispute risk analysis unit 300 is also capable of extracting trademarks in the form of images and searching trademark publications disclosing identical and/or similar trademarks based on image search within intellectual property data.

Meanwhile, in one embodiment, the intellectual property element extracted from the user registered product data in step S421 may be a copyright-related intellectual property element (work). In this case, the dispute risk analysis unit 300 can determine whether a dispute risk exists based on the hosting address or domain address assigned to the extracted work.

Figure 6 is a conceptual diagram schematically showing a dispute prevention procedure according to an exemplary embodiment of the present disclosure.

If a dispute risk exists or a registered product in which a dispute has occurred (hereinafter referred to as first risk product data) is discovered among the registered product data being stored and managed, the first service server 30 uses the management device 10 to select the first risk product. Data can be transmitted. The management device 10 can prevent disputes or prevent additional disputes by immediately performing dispute risk prevention procedures on the received first dangerous product data.

In the past, users had to periodically access the first service server 30 to determine whether dangerous product data was generated, so there were many cases of late recognition of dispute risks, and there was a problem that it was difficult to respond immediately even after recognizing dispute risks. . This problem becomes bigger as the number of open market platforms in use, that is, the number of first service servers 30, increases.

According to the present disclosure, the management device 10 is connected to a plurality of first service servers 30 linked to the user terminal 20 without the need for the user to periodically access the first service server 30 one by one to determine the risk of dispute. It is possible to monitor the occurrence of dispute risks for multiple registered products in real time and provide notifications to users. Furthermore, it is possible to automatically respond to them, so users can save money on dispute risk management. Time and cost can be significantly reduced.

Specifically, there may be a plurality of first service servers 30 linked to the user terminal 20. For example, as shown in FIG. 6, the first service server 30 may include a 1-1 service server 31, a 1-2 service server 32, and a 1-3 service server 33. You can. However, the number of first service servers 30 is not limited to this, and there may be two or four or more.

In one embodiment, the step of the dispute prevention procedure performing unit 400 (see FIG. 2) of the management device 10 performing the dispute prevention procedure is to obtain first dangerous product data from the 1-1 service server 31. Step, extracting the first code from the first dangerous product data, searching for a registered product corresponding to the extracted first code among the registered product data of the 1-1 service server, from the searched registered product Extracting a second code, performing a dispute prevention procedure on a registered product corresponding to the second code at the 1-1 service server 31, and performing a dispute prevention procedure on the registered product corresponding to the second code at the 1-1 service server 32. It may include performing the dispute prevention procedure on registered products corresponding to the code.

When the dispute prevention procedure performing unit 400 of the management device 10 receives first dangerous product data from any one of the plurality of first service servers 30, the same dispute prevention procedure is performed on the remaining first service servers 30. Procedures can be performed simultaneously. Referring to FIG. 6, when the management device 10 obtains the first dangerous product data from the 1-1 service server 31, the dispute prevention procedure performing unit 400 performs the 1-1 service server 31. , dispute prevention procedures can be performed integratedly for each of the 1-2 service server 32 and the 1-3 service server 33. Likewise, the dispute prevention procedure performing unit 400 may also perform the same dispute prevention procedure on one or more linked second service servers 40.

Specifically, the dispute prevention procedure performing unit 400 may extract the first code from the first dangerous product data obtained from the 1-1 service server 31. Subsequently, the dispute prevention procedure performing unit 400 may search for a registered product corresponding to the extracted first code and extract a second code from the searched registered product. Since the second code is the same code regardless of the type of the first service server 30, the dispute prevention procedure performing unit 400 also operates on the 1-2 service server 32 and the 1-3 service server 33. Dispute prevention procedures can be performed by searching registered product data to which the same second code has been assigned. Accordingly, the dispute prevention procedure performing unit 400 also uses the first dangerous product data obtained from the 1-1 service server 31 in the 1-2 service server 32 and the 1-3 service server 33. Dispute prevention procedures can be performed by searching registered product data with the same risk of dispute.

In one embodiment, the dispute prevention procedure performing unit 400 generates a first code extracted from the first dangerous product data obtained from the 1-1 service server 31 or a second code extracted from the corresponding registered product data, You can share and provide notifications to other users. Specifically, the dispute prevention procedure performing unit 400 provides the first code and the second code with the risk of dispute to users using the plurality of first service servers 30 and the plurality of second service servers 40. can be shared.

Figure 7 is a conceptual diagram schematically showing a dispute prevention procedure according to an exemplary embodiment of the present disclosure.

The second service server 40 uses the management device 10 to select a second risk product using the management device 10 when a management product with a risk of dispute or a dispute has occurred (hereinafter referred to as second risk product data) is found among the management product data being stored and managed. Data can be transmitted. The management device 10 can prevent disputes or prevent additional disputes by immediately performing dispute risk prevention procedures on the received second dangerous product data.

Conventionally, the user must directly access the second service server 40 periodically to determine whether dangerous product data is generated, and register products corresponding to the dangerous product data confirmed through the second service server 40 through a plurality of first service servers. There was a problem of having to connect to each service server 30 and directly perform dispute prevention procedures.

According to the present disclosure, the management device 10 provides information from the second service server 40 linked to the user terminal 20 without the need for the user to periodically access the first service server 30 one by one to determine the risk of dispute. By analyzing risky product data in real time and automatically performing dispute prevention procedures simultaneously on a plurality of first service servers (30) where related registered products are registered, the time users spend on managing dispute risk is reduced. Costs can be significantly reduced.

In one embodiment, the step of the dispute prevention procedure performing unit 400 (see FIG. 2) of the management device 10 performing the dispute prevention procedure includes obtaining second dangerous product data from the second service server 40. , extracting a management code from the second dangerous product data, searching the first service server 30 for a registered product whose second code corresponds to the extracted management code, and a dispute prevention procedure for the searched registered product. It may include steps to perform.

This dispute prevention procedure can be performed integratedly when there are multiple first service servers 30. For example, as shown in FIG. 7, the dispute prevention procedure performing unit 400 of the management device 10 performs a dispute prevention procedure based on the second dangerous product data received from the second service server 40, It can be performed simultaneously on the 1-1 service server 31, 1-2 service server 32, and 1-3 service server 33.

Figure 8 is a conceptual diagram schematically showing a data management group according to an exemplary embodiment of the present disclosure.

As shown in FIG. 8, the data management unit 200 (see FIG. 2) of the management device 10 (see FIG. 2) can classify and manage data based on preset standards.

In one embodiment, the data management unit 200 classifies registered product data into dangerous product data and safe product data, classifies user data into risky user data and safe user data, and classifies supplier data into risky supplier data and safe supplier data. It can be classified and managed.

In other words, the dispute risk management method according to the exemplary embodiment of the present disclosure includes the steps of classifying supplier data into risky supplier data and safe supplier data, the steps of classifying registered product data into risky product data and safe product data, and user data. It may include the step of classifying at-risk user data and safe user data.

Based on the data classified and managed in this way, dispute risks can be analyzed and prevented in advance from the product registration request stage. A detailed description of this will be provided later with reference to FIG. 9.

Figure 9 is a flowchart schematically showing a product registration request analysis method according to an exemplary embodiment of the present disclosure.

As shown in FIG. 9, the product registration request analysis method according to an exemplary embodiment of the present disclosure includes obtaining a product registration request from the user terminal 20 (see FIG. 1) (S610), the user terminal 20 ) A step of determining whether the user of the product is a risky user (S620), a step of determining whether the supplier of the product subject to the product registration request is a risky supplier (S630), and whether the product subject to the product registration request is a previously analyzed product. It may further include a step of determining whether the product is a dangerous product (S640) and a step of determining whether the product subject to the product registration request is a dangerous product (S650).

In step S610, the data management unit 200 (see FIG. 2) of the management device 10 (see FIG. 2) connects the user terminal 20 or the first service server 30 (see FIG. 1) to the user terminal 20 (see FIG. 1) through the communication unit 100 (see FIG. 2). ) You can obtain a product registration request from.

In step S620, the dispute risk analysis unit 300 (see FIG. 2) of the management device 10 selects the data of the user terminal 20 that sent the product registration request from the user data that the data management unit 200 has previously classified and managed. It is possible to determine whether the user is included in the risk user data.

The dispute risk analysis unit 300 may reject the product registration request if the user is determined to be a risky user (S621).

In step S630, if the dispute risk analysis unit 300 determines that the user is a safe user in step S620, the supplier of the product subject to the product registration request is selected from the supplier data that is pre-classified and managed by the data management unit 200. You can determine whether it is included in the risk supplier data.

The dispute risk analysis unit 300 may reject the product registration request if the supplier of the product subject to the product registration request is determined to be a risky supplier (S631).

In step S640, if the dispute risk analysis unit 300 determines that the supplier of the product subject to the product registration request is a safe supplier in step S630, the product subject to the product registration request is included in the registered product data for which analysis has been completed in advance. You can judge whether it works or not.

If the product subject to the product registration request is not included in the registered product data for which analysis has been completed in advance (if it is not a product for which analysis has been completed in advance), the dispute risk analysis unit 300 determines the product subject to the product registration request. You can analyze the risk of conflict (S641). In addition, the dispute risk analysis unit 300 may update registered product data already stored and managed based on the newly performed dispute risk analysis results (S642).

In step S650, the dispute risk analysis unit 300 determines that the product subject to the product registration request is a previously analyzed product in S640, or the data management unit 200 pre-classifies the product for which the dispute risk analysis was performed in S641. From the registered product data being managed or updated in S642, it can be determined whether the product subject to the product registration request is included in the dangerous product data.

The dispute risk analysis unit 300 may reject the product registration request if the product subject to the product registration request is determined to be a risky product (S651).

In step S660, if the dispute risk analysis unit 300 determines that the product subject to the product registration request is a safe product in S650, it may approve the product registration request.

That is, the dispute risk analysis unit 300 determines that the user of the user terminal 20 that transmitted the product registration request is a safe user, based on data classified by preset standards (see FIG. 8) through processes S620 to S650. , the risk of disputes can be prevented in advance by approving the product registration request only if the supplier of the product subject to the product registration request is a safety supplier and the product subject to the product registration request is a safe product.

Meanwhile, so far, only methods, devices, and programs for managing intellectual property-related dispute risk have been mainly explained, but the present disclosure is not limited thereto. For example, issues related to licensing for special category products (e.g., medical devices, health functional foods, etc.), issues related to price compliance (e.g., compliance with upper/lower limit standards for selling prices), and restrictions on the scope of product registration platforms (e.g., registration in open markets) Methods, devices, and programs for managing dispute risks due to related issues (products that are limited and can only be registered in closed malls such as welfare malls, or products that are restricted to registration on specific platforms, etc.) are also said to fall within the scope of the present disclosure.

The present disclosure has been described with reference to the embodiments shown in the drawings, but these are merely illustrative, and those skilled in the art will understand that various modifications and equivalent other embodiments are possible therefrom. Therefore, the true technical protection scope of the present disclosure should be determined by the technical spirit of the attached patent claims.

10: Management device
20: User terminal
30: first service server
31: 1-1 service server
32: 1-2 service server
33: 1-3 service server
40: second service server
50: Third service server
100: Department of Communications
200: Data management department
300: Conflict Risk Analysis Department
400: Dispute prevention procedure implementation department

Claims (12)

performed by a computer,
Obtaining user data from a user terminal;
Interoperating with a first service server, a second service server, and a third service server that provide different services;
Obtaining registered product data from the first service server, obtaining management product data from the second service server, and obtaining intellectual property data from the third service server;
Performing a primary dispute risk analysis on a user-registered product corresponding to the user data among the registered product data based on the management product data;
If it is determined that no dispute risk exists as a result of the first dispute risk analysis, performing a second dispute risk analysis based on the intellectual property data for the user-registered product; and
Includes steps for carrying out dispute prevention procedures when a risk of conflict is detected;
The registered product data includes a first code and a second code assigned to each registered product by the first service server,
The management product data includes a management code assigned to each management product by the second service server,
The first code is different for each first service server,
The second code is the same regardless of the type of the first service server and matches the management code,
The step of performing the first dispute risk analysis is:
extracting the second code assigned to the user-registered product;
Searching for a management code corresponding to the extracted second code from the management product data and extracting a status indicator of the management product corresponding to the searched management code; and
A step of determining whether a dispute risk exists for the user-registered product based on the status indicator,
The status indicator is an indicator indicating the status of the management product data and includes at least one of normal, discontinued sales, discontinued distribution, prohibited production, and prohibited production,
If the status indicator is normal, it is judged that there is no risk of dispute. If the status indicator is discontinued or discontinued, it is judged that there is a risk of dispute and immediate dispute prevention procedures are required. In the case of a manufacturing ban or production ban, it is judged that there is a risk of dispute, but it is necessary to review whether to carry out dispute prevention procedures.
The step of performing the secondary dispute risk analysis is:
extracting intellectual property elements from the registered product data; and
Comparing and analyzing the extracted intellectual property elements with the intellectual property data,
The first service server includes a 1-1 service server and a 1-2 service server,
The steps for carrying out the dispute prevention procedure are:
Obtaining first dangerous product data from the 1-1 service server;
extracting the first code from the first dangerous product data;
Searching for a registered product corresponding to the extracted first code among registered product data of the 1-1 service server;
extracting the second code from the searched registered product;
performing a dispute prevention procedure on the registered product corresponding to the second code at the 1-1 service server; and
Dispute risk management method comprising the step of performing the dispute prevention procedure on the registered product corresponding to the second code in the first-2 service server. delete delete delete According to claim 1,
If the extracted intellectual property element is a trademark, the step of performing the secondary dispute risk analysis is:
extracting a first keyword corresponding to a product from the registered product data based on any one of the first code, the second code, and the management code;
extracting a second keyword corresponding to trademark use from the registered product data; and
A dispute risk management method comprising searching for trademark publications whose product classification corresponds to the first keyword and whose trademark corresponds to the second keyword among trademark publications included in the intellectual property data. delete According to claim 1,
The steps for carrying out the dispute prevention procedure are:
Obtaining second dangerous product data from the second service server;
extracting the management code from the second dangerous product data;
Searching the first service server for a registered product whose second code corresponds to the extracted management code; and
A dispute risk management method comprising performing a dispute prevention procedure for the searched registered product. According to claim 1,
The steps for carrying out the dispute prevention procedure are:
Requesting update of the registered product data and the user data from the first service server; and
Dispute risk management method comprising requesting an update of the management product data to the second service server. According to claim 1,
Obtaining supplier data from the first service server;
Classifying the supplier data into risky supplier data and safe supplier data;
Classifying the registered product data into dangerous product data and safe product data; and
A dispute risk management method further comprising classifying the user data into risky user data and safe user data. According to clause 9,
Obtaining a product registration request from the user terminal;
determining whether the user of the user terminal is a risky user;
Determining whether the supplier of the product subject to the product registration request is a risky supplier; and
A dispute risk management method further comprising determining whether the product subject to the product registration request is a risky product. a communication unit interoperating with a first service server, a second service server, and a third service server providing different services;
A data management unit that obtains user data from the user terminal, obtains registered product data from the first service server, obtains management product data from the second service server, and acquires intellectual property data from the third service server. ;
If a primary dispute risk analysis is performed based on the management product data for the user registered product corresponding to the user data among the registered product data, and it is determined that no dispute risk exists as a result of the primary dispute risk analysis. , a dispute risk analysis unit that performs a secondary dispute risk analysis based on the intellectual property data for the user-registered product; and
It includes a dispute prevention procedure implementation department that carries out dispute prevention procedures when a risk of conflict is detected;
The registered product data includes a first code and a second code assigned to each registered product by the first service server,
The management product data includes a management code assigned to each management product by the second service server,
The first code is different for each first service server,
The second code is the same regardless of the type of the first service server and matches the management code,
The dispute risk analysis department,
Extract the second code assigned to the user-registered product, search for a management code corresponding to the extracted second code from the management product data, and extract a status indicator of the management product corresponding to the searched management code. The primary dispute risk analysis is performed by determining whether a dispute risk exists in the user-registered product based on the status indicator. The status indicator is an indicator indicating the status of the management product data, and is normal or discontinued. , includes at least one of discontinuation of distribution, prohibition of manufacture, and prohibition of production, and if the above status indicator is normal, it is judged that there is no risk of dispute; if the status indicator is discontinuation of sale or discontinuation of distribution, there is a risk of dispute. It is judged that it is necessary to carry out immediate dispute prevention procedures, and if the above status indicator is manufacturing prohibited or production prohibited, it is judged that there is a risk of dispute, but it is necessary to review whether to carry out dispute prevention procedures.
The dispute risk analysis department,
Extracting intellectual property elements from the registered product data, comparing and analyzing the extracted intellectual property elements with the intellectual property data to perform the secondary dispute risk analysis,
The first service server includes a 1-1 service server and a 1-2 service server,
The dispute prevention procedure implementation department,
Obtain first dangerous product data from the 1-1 service server, extract the first code from the first dangerous product data, and extract the first code from the registered product data of the 1-1 service server. Search for a registered product corresponding to, extract the second code from the searched registered product, perform a dispute prevention procedure on the registered product corresponding to the second code in the 1-1 service server, and A dispute risk management device that performs the dispute prevention procedure on the registered product corresponding to the second code in the 1-2 service server. A computer-readable recording medium coupled to a computer and storing a program for executing the method of claim 11.