KR102624528B1 - Electronic apparatus for providing item sales-related information and method thereof - Google Patents

Abstract

According to the present disclosure, the steps include: obtaining a plurality of order information related to one or more items sold by a particular seller from one or more sales channels; Obtaining first information including the order processing status of at least some of one or more items; Obtaining second information that classifies at least some of the plurality of order information into one or more order information subsets based on one or more conditions including a first condition preset in relation to the first information; and providing a user interface including first information and second information to a seller, wherein the plurality of order information includes delivery address information corresponding to one or more items.

Description

Electronic device and method for providing information related to the sale of goods {ELECTRONIC APPARATUS FOR PROVIDING ITEM SALES-RELATED INFORMATION AND METHOD THEREOF}

This disclosure relates to an electronic device and method for providing product sales-related information. More specifically, the present disclosure is an electronic device that can acquire a plurality of order information related to one or more items sold by a specific seller from one or more sales channels, provide this to the seller, proceed with shipping, and provide delivery-related information to the seller. And more specifically, the method relates to obtaining first information including the order processing status of at least some of one or more items, and obtaining second information classifying at least some of the order information into one or more order information subsets; , relates to an electronic device and method for providing a user interface including first information and second information to a seller.

With the development of electronic technology, e-commerce has become a field of shopping. Customers can purchase items online without having to go to a shopping mall or market in person, and items purchased online are delivered to the delivery address requested by the customer.

Sellers can sell their items online through various sales channels (eg, a brokerage platform for item trading between sellers and consumers, etc.). Previous cross-border logistics were mostly B2B (Business to Business)-oriented and consisted mainly of large-scale delivery in pallet or container units, and most cases involved movement from one shipping location to one shipping location. However, in recent years, as e-commerce has become active, B2C (Business to Customer) and C2C (Customer to Customer) cross-border logistics have also become common, and small-scale cross-border delivery in parcel units has become common, and cross-border delivery The items targeted are also becoming more diverse. In addition, the complexity and difficulty compared to existing cross-border logistics increases, as the number of items moving from one shipping point to n shipping points increases, the demand for real-time tracking of item shipment and delivery status increases, and the possibility of various exception situations increases. It's getting higher.

According to this trend, the need for close management of ordering, shipping, and delivery of items is increasing. However, depending on the sales channel, the management number for managing the item, the order number corresponding to the customer's order, etc. are different, and the form and type of page provided in response to a series of processes for item transactions between sellers and consumers are different. Due to differences in specific information, etc., it is difficult for sellers to integrate and manage the status of item sales through each sales channel, and there is the inconvenience of having to manage each sales channel according to different management methods.

In addition, when items are sold through different sales channels, even for orders that could be combined and processed in one delivery, separate deliveries are made for each sales channel, or delivery is carried out through a circuitous route rather than the optimal delivery route. This may result in excessive consumption of manpower and costs related to delivery.

In relation to this, prior literature such as KR20100062848A or KR101410209B1 may be referred to.

The problem that this embodiment aims to solve is to provide an electronic device and method for providing information related to the sale of products in order to solve the above-mentioned problems, and more specifically, to solve the problems described above, the goal is to provide an electronic device and method for providing information related to the sale of products, and more specifically, one product sold by a specific seller through one or more sales channels. Second information that obtains a plurality of order information related to the above items, obtains first information including the order processing status of at least some of the one or more items, and classifies at least some of the order information into one or more order information subsets. The object is to provide an electronic device and method for obtaining and providing a user interface including first information and second information to a seller.

The technical challenges that this embodiment aims to achieve are not limited to the technical challenges described above, and other technical challenges can be inferred from the following embodiments.

A method of providing information in an electronic device according to an embodiment, comprising: obtaining a plurality of order information related to one or more items sold by a specific seller from one or more sales channels; Obtaining first information including an order processing status of at least some of the one or more items; Obtaining second information that classifies at least some of the plurality of order information into one or more order information subsets based on one or more conditions including a first condition preset in relation to the first information; and providing a user interface including the first information and the second information to the seller, wherein the plurality of order information includes delivery address information corresponding to the one or more items.

According to one embodiment, the information providing method includes obtaining instruction information indicating a change in the order processing status; updating the first information and the second information based on the instruction information; And it may further include providing the user interface including the updated first information and the second information to the seller.

According to one embodiment, when the instruction information includes a shipping instruction for at least some of the one or more items, the information providing method includes transmitting the shipping instruction to a deliverer; Obtaining one or more invoice information corresponding to the shipment instruction from the deliverer; It may further include providing the one or more invoice information to the seller, and the seller's shipment and the deliverer's delivery of at least some of the one or more items may be performed based on the one or more invoice information.

According to one embodiment, the information providing method may further include transmitting a shipment notification to the one or more sales channels in response to the shipment instruction.

According to one embodiment, when the instruction information includes a shipping instruction for at least some of the one or more items, the information providing method may be performed based on the shipping instruction and information related to the deliverer corresponding to the shipping instruction. Generating one or more invoice information corresponding to a shipping instruction; transmitting the shipping instruction and the one or more invoice information to the deliverer; and providing the one or more invoice information to the seller, wherein the seller's shipment and the deliverer's delivery of at least some of the one or more items may be performed based on the one or more invoice information.

According to one embodiment, the order processing state is a first order processing state corresponding to the case before the item is shipped, a second order processing state corresponding to the case in which the item is in progress, and a second order processing state corresponding to the case where the item has been shipped. It may include at least one of the third order processing status and the fourth order processing status, which includes at least one of the cases where it is determined that there is a problem with the order information of the item and the case where it is determined that there is a problem with the progress of the item's shipment and delivery. there is.

According to one embodiment, when the order processing status is changed to the fourth order processing status for at least some of the order information included in the first order information subset included in the one or more order information subsets, the information is provided. The method further includes displaying information on the user interface notifying that it is determined that there is a problem with the order information of the item or a problem with the progress of shipment and delivery of the item in relation to the first order information subset, and wherein the item Information notifying that there is a problem with the order information or that there is a problem with the shipment and delivery of the item is the first notice indicating the meaning of caution and warning in relation to the shipment and delivery, and that the shipment and delivery are impossible. The notification may include at least one of a second notification and a third notification indicating that inventory for the shipment is insufficient.

According to one embodiment, the information providing method includes obtaining instruction information corresponding to an order classified in the fourth order processing status; And it may further include providing detailed information about the problem.

According to one embodiment, the detailed information includes information related to cancellation or modification of the order corresponding to the item, problems related to payment of the item, problems related to delivery address information of the item, and problems related to information for customs clearance corresponding to the item. , stagnation that continues for more than a certain period of time after the start of delivery of the item, non-delivery of the item for more than a certain period of time, lack of item stock, return of the item, change of contact information of the orderer of the item, shipment of an item that was not ordered to be shipped, failure to ship It may include at least one of the problems that occurred in connection with the initiation of shipment of unindicated items and the transmission and reception of information to and from the shipper.

According to one embodiment, the one or more conditions may include a second condition for classifying at least some of the plurality of order information according to specific regional conditions related to the delivery address included in the delivery address information.

According to one embodiment, the information providing method includes receiving instruction information corresponding to at least one of the one or more order information subsets from the seller; And it may further include providing detailed information about one or more order information included in the order information subset corresponding to the instruction information.

According to one embodiment, the detailed information includes identifier information corresponding to the one or more order information, information on when the one or more order information was created, payment status information of the item corresponding to the one or more order information, and the one or more It may include at least one of inventory information of an item corresponding to order information, invoice information corresponding to the one or more order information, and change history information related to the one or more order information.

According to one embodiment, the information providing method includes predicting a future order quantity related to the one or more items based on at least one of the order information, the first information, and the second information; And it may further include providing demand information including the predicted order quantity to the seller.

According to one embodiment, the information provision method obtains management proposal information suggesting at least one of the production quantity, production time, order quantity, order time, and inventory maintenance quantity of the one or more items based on the predicted order quantity. step; And it may further include providing the management proposal information to the seller.

According to one embodiment, the management proposal information may be obtained based on at least one of a production period for each item, a warehousing time for each item, and a storage cost for each item.

According to one embodiment, the information providing method may further include determining a deliverer for delivery of at least some of the one or more items based on the delivery address information.

According to one embodiment, the deliverer may be determined for each of the one or more order information subsets.

According to one embodiment, the information providing method may further include verifying the delivery address information.

According to one embodiment, the step of verifying the delivery address information includes determining whether the address information included in the delivery address information corresponds to location information that actually exists, whether the delivery address information includes zip code information, the address information, and the It may include verifying at least one of whether the zip code information corresponds and whether the address information satisfies the description format.

According to one embodiment, when at least some of the plurality of order information includes information for customs clearance, the information providing method may further include verifying the information for customs clearance.

According to one embodiment, the step of verifying the information for customs clearance includes checking whether third information, which is at least part of the information for customs clearance, corresponds to the order information; Confirming the description format of the information for fourth information, which is at least part of the information for customs clearance, and confirming whether the fourth information corresponds to the description format; and providing a verification result based on whether the third information corresponds to the order information and whether the fourth information corresponds to the description format.

An electronic device that provides information according to an embodiment includes a transceiver, a memory for storing instructions, and a processor, wherein the processor is connected to the transceiver and the memory, and is connected to one or more items sold by a specific seller from one or more sales channels. Obtaining a plurality of order information related to an item, obtaining first information including an order processing status of at least some of the one or more items, and one or more conditions including a preset first condition related to the first information Based on this, obtain second information that classifies at least some of the plurality of order information into one or more order information subsets, and provide a user interface including the first information and the second information to the seller, The plurality of order information includes delivery address information corresponding to the one or more items.

Specific details of other embodiments are included in the detailed description and drawings.

According to the present disclosure, an electronic device and method for providing product sales-related information integrate order information of a specific seller associated with different sales channels and generate and include information that comprehensively reflects the processing status of each order. By providing information to the seller, the seller can easily manage the shipment and delivery status of multiple orders related to multiple sales channels, or problems that may arise in relation to them.

In addition, according to the present disclosure, an electronic device and method for providing product sales-related information provide a seller with a user interface that includes information for classifying order information into one or more order information subsets according to preset conditions, thereby providing a plurality of items. Information related to orders can be displayed in a compact and intuitive way on the user interface, allowing sellers to conveniently manage multiple orders.

The effect of the invention is not limited to the effects mentioned above, and other effects not mentioned will be clearly understood by those skilled in the art from the description of the claims.

1 is a schematic configuration diagram showing a delivery information providing system according to an embodiment.
Figure 2 is an operation flowchart of a method of providing information by an electronic device in a delivery information providing system according to an embodiment.
FIG. 3 is a diagram illustrating the operation of an electronic device when receiving invoice information from a deliverer according to an embodiment.
FIG. 4 is a diagram illustrating an example of an operation of an electronic device when the electronic device generates invoice information, according to an embodiment.
FIG. 5 is a diagram illustrating an exemplary user interface provided to a seller according to an embodiment.
FIG. 6 is a diagram illustrating information notifying that there is a problem with the order information of an item or that there is a problem with the shipment and delivery of the item, according to an embodiment.
FIG. 7 is a diagram illustrating an exemplary user interface provided to a seller in relation to order management information according to an embodiment.
FIG. 8 is a diagram illustrating an exemplary user interface provided to a seller in relation to delivery management information according to an embodiment.
FIG. 9 is a diagram illustrating a user interface provided to a seller in relation to a fourth order processing status according to an embodiment.
FIG. 10 is a diagram exemplarily illustrating the overall work processing flow in the delivery information provision system according to an embodiment.
Figure 11 is an operation flowchart of a method for providing information by an electronic device according to an embodiment.
Figure 12 is an exemplary diagram of the configuration of an electronic device that processes information for providing a page according to an embodiment.

The terms used in the embodiments are general terms that are currently widely used as much as possible while considering the functions in the present disclosure, but this may vary depending on the intention or precedent of a person working in the art, the emergence of new technology, etc. In addition, in certain cases, there are terms arbitrarily selected by the applicant, and in this case, the meaning will be described in detail in the relevant description. Therefore, the terms used in this disclosure should be defined based on the meaning of the term and the overall content of this disclosure, rather than simply the name of the term.

When a part in the entire specification is said to “include” a certain element, this means that it does not exclude other elements but may further include other elements, unless specifically stated to the contrary. In addition, terms such as “...unit” and “...module” used in the specification refer to a unit that processes at least one function or operation, which is implemented as hardware or software, or as a combination of hardware and software. It can be.

The expression “at least one of a, b, and c” used throughout the specification means ‘a alone’, ‘b alone’, ‘c alone’, ‘a and b’, ‘a and c’, ‘b and c’. ', or 'all a, b, c'.

The “terminal” mentioned below may be implemented as a computer or portable terminal that can connect to a server or other terminal through a network. Here, the computer includes, for example, a laptop, desktop, laptop, etc. equipped with a web browser, and the portable terminal is, for example, a wireless communication device that guarantees portability and mobility. , all types of communication-based terminals such as IMT (International Mobile Telecommunication), CDMA (Code Division Multiple Access), W-CDMA (W-Code Division Multiple Access), and LTE (Long Term Evolution), smartphones, tablet PCs, etc. It may include a handheld-based wireless communication device.

Below, with reference to the attached drawings, embodiments of the present disclosure will be described in detail so that those skilled in the art can easily practice them. However, the present disclosure may be implemented in many different forms and is not limited to the embodiments described herein.

Hereinafter, embodiments of the present invention will be described in detail with reference to the attached drawings.

In describing the embodiments, description of technical content that is well known in the technical field to which the present invention belongs and that is not directly related to the present invention will be omitted. This is to convey the gist of the present invention more clearly without obscuring it by omitting unnecessary explanation.

For the same reason, some components are exaggerated, omitted, or schematically shown in the accompanying drawings. Additionally, the size of each component does not entirely reflect its actual size. In each drawing, identical or corresponding components are assigned the same reference numbers.

The advantages and features of the present invention and methods for achieving them will become clear by referring to the embodiments described in detail below along with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below and may be implemented in various different forms. The present embodiments are merely provided to ensure that the disclosure of the present invention is complete and to provide common knowledge in the technical field to which the present invention pertains. It is provided to fully inform those who have the scope of the invention, and the present invention is only defined by the scope of the claims. Like reference numerals refer to like elements throughout the specification.

At this time, it will be understood that each block of the processing flow diagram diagrams and combinations of the flow diagram diagrams can be performed by computer program instructions. These computer program instructions can be mounted on a processor of a general-purpose computer, special-purpose computer, or other programmable data processing equipment, so that the instructions performed through the processor of the computer or other programmable data processing equipment are described in the flow chart block(s). It creates the means to perform functions. These computer program instructions may also be stored in computer-usable or computer-readable memory that can be directed to a computer or other programmable data processing equipment to implement a function in a particular manner, so that the computer-usable or computer-readable memory It is also possible to produce manufactured items containing instruction means that perform the functions described in the flowchart block(s). Computer program instructions can also be mounted on a computer or other programmable data processing equipment, so that a series of operational steps are performed on the computer or other programmable data processing equipment to create a process that is executed by the computer, thereby generating a process that is executed by the computer or other programmable data processing equipment. Instructions that perform processing equipment may also provide steps for executing the functions described in the flow diagram block(s).

Additionally, each block may represent a module, segment, or portion of code that includes one or more executable instructions for executing specified logical function(s). Additionally, it should be noted that in some alternative execution examples it is possible for the functions mentioned in the blocks to occur out of order. For example, it is possible for two blocks shown in succession to be performed substantially at the same time, or it is possible for the blocks to be performed in reverse order depending on the corresponding function.

1 is a schematic configuration diagram showing a delivery information providing system according to an embodiment.

According to various embodiments, the delivery information providing system 100 includes an electronic device 110, one or more sales channel servers 120, and a seller device 130. Depending on the embodiment, the delivery information providing system 100 may further include a delivery device 140. It can be included. According to the embodiment, the delivery information providing system 100 is a network network that supports information transmission and reception between at least some of the electronic device 110, one or more sales channels 120, seller device 130, and delivery device 140. It may further include.

Electronic device 110, one or more sales channel servers 120, seller device 130, and deliverer device 140 may each include a transceiver, memory, and processor. In addition, each of the electronic device 110, one or more sales channel servers 120, seller device 130, and delivery device 140 refers to a unit that processes at least one function or operation, which is hardware or software, Alternatively, it may be implemented through a combination of hardware and software. Meanwhile, throughout the embodiment, the electronic device 110, one or more sales channel servers 120, seller device 130, and delivery device 140 are each referred to as separate devices or servers, but this may be a logically divided structure. and at least some of these may be implemented as separate functions in one device or server.

According to one embodiment, the electronic device 110, one or more sales channel servers 120, seller device 130, and deliverer device 140 may include a plurality of computer systems or computer software implemented as network servers. there is. For example, at least some of the electronic device 110, one or more sales channel servers 120, merchant devices 130, and shipper devices 140 may communicate with other network servers via a computer network, such as an intranet or the Internet. It may refer to a computer system and computer software that is connected to a sub-device capable of receiving a request to perform a task, performs the task, and provides a performance result. In addition, at least some of the electronic device 110, one or more sales channel servers 120, seller device 130, and delivery device 140 are configured with a series of applications that can operate on a network server and built inside It can be understood as a broad concept that includes various databases. For example, at least some of the electronic device 110, one or more sales channel servers 120, seller device 130, and shipper device 140 may run DOS, Windows, Linux, Unix ( It can be implemented using a variety of network server programs provided depending on the operating system such as UNIX) or MacOS.

The electronic device 110 is a device that provides various information in the form of a web page. The electronic device 110 may be a device that serves to provide various information, including information related to the order of an item, information related to the shipment of the item, and information related to the delivery of the item from sales channels, sellers, deliverers, etc. there is. In particular, the electronic device 110 may provide the seller with a user interface that includes information that synthesizes order information obtained from a plurality of sales channels. However, the role of the electronic device 110 is not limited to this.

The electronic device 110 obtains a plurality of order information related to one or more items sold by a specific seller from one or more sales channels, first information including the order processing status of at least some of the one or more items, and first information. In relation to this, second information is obtained by classifying at least some of the plurality of order information into one or more order information subsets based on one or more conditions including a preset first condition. The electronic device 110 may obtain a plurality of order information from one or more sales channel servers 120. Hereinafter, for convenience of explanation, the electronic device 110 may obtain a plurality of order information from one or more sales channel servers 120. An embodiment of obtaining information will be described.

The electronic device 110 provides a user interface including first information and second information to the seller. The electronic device 110 may provide a user interface including first information and second information to the seller device 130. Hereinafter, for convenience of explanation, the electronic device 110 may provide a user interface to the seller device 130. An embodiment of providing an interface will be described.

More details related to the operation of the electronic device 110 will be described later in FIG. 2, etc. More details related to the first information and second information will be described later in FIGS. 2 and 5, etc.

One or more sales channels may include various channels that allow sellers to sell items online. For example, one or more sales channels may include an intermediary platform for trading items between sellers and orderers. Additionally, in an embodiment, the sales channel may include an online service for selling items. When a seller opens a store in such a service and provides product information, and a customer purchases a product through an online service, the sales channel server can request delivery of the item purchased by the customer to the seller. The electronic device of the embodiment may transmit and receive information with such sales channels and sellers and facilitate management so that sellers can sell items through multiple sales channels.

One or more sales channel servers 120 may correspond to servers for each sales channel that allow sellers to sell items online. Depending on the embodiment, the one or more sales channel servers 120 may include a server that integrates and manages at least some of the one or more sales channels. One or more sales channel servers 120 may enable item sales based on information transmission and reception with the seller and with the orderer, and in some cases, may support direct information transmission and reception between the seller and the orderer. For example, one or more sales channel servers 120 receive item information including at least some of the item description, price information, and inventory information from the seller, and upload the item sales information to the sales channel based on this, and the orderer You can perform operations such as receiving an item purchase input from, processing payment, instructing delivery of the item, and transmitting item purchase information to the seller and orderer.

The seller device 130 is a device operated and managed by the seller, and can receive user input from the seller, etc. or information from the electronic device 110 and perform corresponding operations. For example, the seller device 130 may receive information from the electronic device 110, etc., and provide the received information to the seller. More specifically, the seller device 130 may receive first information and second information from the electronic device 110 and provide a user interface including this to the seller. In relation to this, the seller device 130 may convert information received from the electronic device 110, etc. into a form that can be output on a user interface and provide the information to the seller. Alternatively, the seller device 130 may provide the information received from the electronic device 110, etc. to the seller by simply outputting it to the user interface without conversion. In an embodiment, the seller device 130 may be a terminal used by the seller, and through such a terminal, the seller may access the electronic device 110 and information provided by the electronic device may be provided through the terminal.

The deliverer device 140 is a device operated and managed by the deliverer, and can receive user input from the deliverer, etc. or information from the electronic device 110, etc., and perform corresponding operations. For example, the deliverer device 140 may receive information from the electronic device 110, etc., and provide the received information to the deliverer. More specifically, the deliverer device 140 may receive a delivery instruction from the electronic device 110 and provide the delivery instruction to the deliverer in the form of a user interface or the like. In this case, the deliverer can start shipping the shipped item based on the received shipping instruction. For example, the deliverer may send the item by picking it up from a warehouse that stores the seller's items. Depending on the embodiment, the deliverer device 140 may automatically perform operations such as processing to start delivery of an item or generating invoice information based on a delivery instruction, without the delivery person's intervention. The delivery of the delivery person may be performed based on the delivery person's interaction with the delivery device 140 . The delivery device 140 may be a server of a company that provides delivery services. A delivery company may receive a delivery request through communication with the electronic device 110, receive an item from the seller based on information included in the delivery request, and deliver the item to the customer who purchased the item. Information about delivery status may be provided to the electronic device 110.

A deliverer may include various entities that can take over an item from a seller, begin shipping the item, and ultimately perform delivery to the customer. Specifically, the delivery person may include various companies that provide delivery services in a specific regional scope, and the specific geographic scope may include at least one of a continental unit, a country unit, and a city unit. For example, the deliverer may be a company that only performs delivery within Korea, a company that performs domestic and international delivery in Korea and Japan, and a company that performs delivery in Seoul and Gyeonggi Province. Additionally, a deliverer may include a business operator that delivers regardless of region, or may be an entity that performs delivery through linkage between regions.

Additionally, the deliverer may include various entities that provide delivery services within the scope of a specific transportation method, and the specific transportation method may include air transportation, maritime transportation, inland transportation, drone transportation, etc.

The deliverer is not necessarily limited to a company, and can correspond to various types of entities, such as individuals engaged in the transportation industry or natural persons engaged in the transportation industry. Furthermore, the deliverer does not necessarily have to provide direct delivery services, but delivers indirectly by, for example, providing brokerage services between customers and those who provide direct delivery services, or by providing brokerage services between those who provide multiple direct delivery services. You can also perform . As an example, the deliverer may be a business operator that acts as an agent for overseas direct purchases.

The seller device 130 and the deliverer device 140 may include a computer device, a mobile communication terminal, a server, etc. The seller device 130 and the delivery device 140 may include, or be connected to, an input device such as a touch pad, mouse, or keyboard for receiving user input. Additionally, the seller device 130 and the delivery device 140 may include, or be connected to, an output device such as a user interface or speaker for providing information to the user. Furthermore, the input device and output device of merchant device 130 or deliverer device 140 may be integrated or interrelated, such as a user interface of merchant device 130 or a user interface of deliverer device 140. An interface for receiving user input may be displayed.

Operations related to a series of information processing methods according to various embodiments may be implemented by a single physical device, or may be implemented by organically combining a plurality of physical devices. For example, some of the components included in the delivery information providing system 100 may be implemented by one physical device, and some of the remaining components may be implemented by another physical device. For example, one physical device may be implemented as part of the electronic device 110, and another physical device may be implemented as part of the seller device 130 or as part of another external device. In some cases, each component included in the delivery information provision system 100 is distributed and arranged in different physical devices, and the distributed components are organically combined to improve the function of the delivery information provision system 100. and may be implemented to perform operations. For example, the electronic device 110 of this specification includes at least one sub-device, and some operations described as being performed by the electronic device 110 are performed by the first sub-device, and some other operations are performed by the second sub-device. It may also be performed by a device.

Figure 2 is an operation flowchart of a method of providing information by an electronic device in a delivery information providing system according to an embodiment.

Referring to FIG. 2, the electronic device 110 according to one embodiment obtains a plurality of order information from one or more sales channel servers 120 (201). Each of the plurality of order information may include at least one of information about the item, information about the delivery address, information about delivery options, and customer request information. Information about the item may include information for identifying the item, the number of purchased items, and option information for the purchased item. The optional information of the purchased item may include information that the customer can select about the item when purchasing the item, and the seller can decide which item to deliver to the customer based on the order information, and provide information about the delivery address for the determined item. Based on this, it can be delivered to the customer through a delivery company. Additionally, in an embodiment, order information may be provided in different formats depending on the sales channel, and the electronic device 110 obtains order information for each sales channel, analyzes the order information through a filter corresponding to the sales channel, and orders multiple channels. Information can be integrated and managed.

The electronic device 110 obtains first information including the order processing status of at least some of one or more items (202). The first information may be confirmed based on information received from the seller device 130 or the deliverer device. The order processing status is at least one of the status information days classified based on factors such as information on the order progress status, whether the order has been processed without a problem in relation to the order corresponding to the item, and whether it is being processed without a problem. You can. In relation to this, whether there is a problem with shipment can be determined based on whether the shipment has actually been made, whether the non-shipment period is longer than a certain period, whether the item is out of stock, etc. Whether there is a problem with delivery can be determined by whether customs clearance has failed, customs clearance has been delayed, etc. It can be determined based on whether there is a problem with the information entered for customs clearance, whether there is a problem with the orderer's contact information or the orderer's address information, and whether the item has been returned. In relation to this, the electronic device 110 can count inventory in real time through synchronization with a warehouse management system (WMS).

In addition, depending on the embodiment, the order processing status is based on various factors in addition to shipping and delivery, such as payment and the orderer's credit status, whether the order has been processed without a problem or is being processed without a problem in relation to the order corresponding to the item. It may be in a classified state.

The order processing status included in the first information is the first order processing status corresponding to the case before the item is shipped, the second order processing status corresponding to the case where the item is in progress, and the second order processing status corresponding to the case where the item has been shipped. It may include at least one of the third order processing status and the fourth order processing status corresponding to the case where it is determined that there is a problem with the order information of the item and the case where it is determined that there is a problem with the progress of shipment and delivery of the item.

The electronic device 110 obtains second information that classifies at least some of the plurality of order information into one or more order information subsets based on one or more conditions including a first condition preset in relation to the first information ( 203). As an example, the electronic device 110 may classify a plurality of order information according to the order processing status included in the first information according to the first condition. Additionally, in an embodiment, the electronic device 110 may classify order information based on information obtained from the seller device 130.

However, one or more order information subsets may not be classified based only on the order processing status included in the first information. For example, the electronic device 110 may classify a plurality of order information according to specific regional conditions related to the delivery address included in the delivery address information according to the second condition. In addition, the electronic device 110 may obtain second information that classifies at least some of the plurality of order information into one or more order information subsets based on the order date and time, sales channel information corresponding to the order information, etc. there is.

The electronic device 110 provides a user interface including first information and second information to the seller (204). The user interface may be provided to the seller in a form displayed on the seller device 130.

Specific examples related to the first information, the second information, and the user interface including the first information and the second information will be described later with reference to FIG. 5.

Sellers can select target orders for shipment and delivery based on the provided user interface. In relation to this, the seller may transmit instruction information indicating a change in the order processing status of at least some of the orders to the electronic device 110. For example, the seller may transmit instruction information to the electronic device 110 instructing to change the order processing status to the fourth order processing status for an order that is determined to have a problem with the progress of shipment and delivery.

The electronic device 110 may receive instruction information indicating a change in order processing status from the seller (205). Instruction information indicating a change in order processing status may be received from the seller device 130. For example, the seller device 130 may receive a user input indicating a change in the order processing status from the seller, and transmit instruction information to the electronic device 110 based on this.

In addition to the first information and second information, the electronic device 110 may provide the seller with various information for processing of shipping and delivery. For example, the electronic device 110 determines whether shipment has actually been made, whether the non-shipment period is longer than a certain period of time, whether the item is out of stock, whether customs clearance has failed, customs clearance has been delayed, or there is a problem with the information entered for customs clearance, and whether there is a problem with the information entered for customs clearance. Information such as whether there is a problem with the contact information or address information of the orderer or whether the item was returned can be provided to the seller.

Additionally, when the electronic device 110 receives a change request for order information, such as a change request for item attributes (color, size, quantity, etc.) or a change request for delivery address, from the orderer, it can notify the seller of this.

The seller may change the order processing status based on information displayed by the electronic device 110. When the order processing status is changed to the fourth order processing status for at least some of the order information included in the first order information subset included in one or more order information subsets, the electronic device 110 displays the first order on the user interface. In relation to the information subset, additional information may be displayed indicating that there is a problem with the order information of the item or that there is a problem with the shipment and delivery of the item. In this case, the information notifying that there is a problem with the order information of the item or that there is a problem with the progress of shipment and delivery is the first notice indicating the meaning of caution and warning in relation to shipment and delivery, and that shipment and delivery are impossible. The notification may include at least one of a second notification and a third notification indicating that inventory for shipment is insufficient.

Depending on the embodiment, it is determined that there is a high possibility that the order processing status of the order information included in the first order information subset will be changed to the fourth order processing status even before it is changed to the fourth order processing status. In this case, the electronic device 110 may further display information on the user interface indicating that it is determined that there is a problem with the order information of the item or a problem with the progress of shipment and delivery of the item in relation to the first order information subset. . For example, in a situation where inventory for an item is insufficient, the electronic device 110 displays a third notification in response to the first order information subset even before the status of the order is changed to the fourth order processing state by the seller. You may.

An example related to information indicating that there is a problem with the order information of the item or that there is a problem with the shipment and delivery process will be described later in FIG. 6.

When a problem related to an order classified in the fourth order processing status is resolved, the electronic device 110 may change the order processing status of the order. For example, when 15 orders that had been put on hold due to lack of stock became available for delivery due to inventory being received, the electronic device 110 would group the 15 orders into the same order information set and move them to the first order state. It may be possible. In addition, the electronic device 110 may independently determine the order processing status and change the order processing status in various ways based on this.

According to one embodiment, the electronic device 110 may verify order information and provide the verification result to the seller. For example, the electronic device 110 may verify delivery address information included in order information. More specifically, the electronic device 110 determines whether the address information included in the delivery address information corresponds to actually existing location information, whether the delivery address information includes zip code information, whether the address information and zip code information correspond, and Delivery address information can be verified by verifying at least one of whether the address information satisfies the description format. In relation to this, the writing format may include the number of characters in the address, whether the address has a one-to-one correspondence with the actually existing region, the writing order of the address, etc.

Alternatively, when the order information includes information for customs clearance, the electronic device 110 checks whether the third information, which is at least part of the information for customs clearance, corresponds to the order information, and the fourth information, which is at least part of the information for customs clearance. Check the description format of the information about the information, check whether the fourth information corresponds to the description format, and verify the verification result based on whether the third information corresponds to the order information and whether the fourth information corresponds to the description format. can be provided. In relation to this, the third information may include orderer information including the orderer's personal information, and the fourth information may include personal customs clearance unique code information. In addition, the format of the fourth information may include the number of characters in the personal customs clearance code, the number and location of letters and numbers included in the personal customs clearance code, etc. Additionally, depending on the embodiment, the electronic device 110 may transmit information necessary for customs clearance to related organizations, etc.

The electronic device 110 may update the first information and second information based on the indication information (206). The update of the first information and the second information may include, for example, a change in the order processing status of at least some of the plurality of order information or a change in a subset of order information. The electronic device 110 may provide a user interface including updated first information and second information to the seller device 130 (207).

Descriptions related to the case where the instruction information includes a shipping instruction for at least some of one or more items (i.e., instructing a change in the order processing status from the first order processing state to the second order processing state) are shown in Figures 3 and 3. This will be described later in Figure 4.

The electronic device 110 may predict a future order quantity related to one or more items based on at least one of order information, first information, and second information. In this case, the electronic device 110 may provide demand information including the predicted order quantity to the seller.

More specifically, the electronic device 110 may obtain management proposal information for proposing at least one of the production quantity, production time, order quantity, order time, and inventory maintenance quantity of one or more items based on the predicted order quantity. . For example, if the predicted order quantity is high, the electronic device 110 may suggest increasing the production quantity of the item, advancing the production time, increasing the ordering quantity, advancing the ordering time, or increasing the inventory maintenance quantity. . The electronic device 110 may provide the obtained management proposal information to the seller.

Depending on the embodiment, the electronic device 110 may obtain management suggestion information based on at least one of the production period for each item, the time required to store each item, and the storage cost for each item, in addition to the predicted order quantity. For example, if the storage cost is high, such as the item's volume and weight being large and heavy, or refrigeration is essential to maintain the freshness of the item, the inventory quantity can be managed to be lower than the predicted order quantity.

The electronic device 110 can predict demand by product, period, and country, and when demand is predicted to be concentrated in a specific product, specific period, or specific country, it can provide management proposal information based on this to the seller. For example, if order demand in Japan is expected to peak in August, the electronic device 110 will be deployed forward at sea to waters near Japan in July (by slowly moving cargo to the ship, using the ship as a kind of warehouse to reduce logistics costs). A logistics strategy that can reduce costs can be proposed.

The inventory maintenance quantity suggested by the electronic device 110 may be determined by considering various factors. Specifically, the inventory maintenance quantity may be determined based on various inventory management strategies. The inventory management strategy is a first strategy that outputs a notification when the inventory quantity falls below a preset threshold quantity, a second strategy that pushes inventory to a specific sales channel when the inventory quantity falls below a preset threshold quantity, and a second strategy that outputs a notification for each sales channel. It may include a third strategy that allocates only the quantity of inventory.

FIG. 3 is a diagram illustrating the operation of an electronic device when receiving invoice information from a deliverer according to an embodiment.

Referring to FIG. 3, the electronic device 110 according to one embodiment may receive a delivery instruction from the seller device 130 (301). In relation to this, the delivery instruction may be received by being included in the instruction information described in FIG. 2, but is not necessarily limited thereto.

The electronic device 110 may transmit a shipping instruction to the deliverer by transmitting the shipping instruction to the deliverer device 140, etc. (302). The shipping instruction may include order information of the corresponding order. Thereafter, the electronic device 110 may obtain one or more invoice information corresponding to the shipment instruction from the deliverer (303). Relatedly, one or more invoice information may be generated by the deliverer (e.g., by the deliverer device 140) in response to a shipping instruction.

The electronic device 110 may provide one or more obtained invoice information to the seller (304). The electronic device 110 may transmit a shipment notification to one or more sales channel servers 120 in relation to the order information subset corresponding to the shipment instruction and change the order processing status of the order information subset to the second order processing state. . In relation to this, the electronic device 110 may transmit a shipping notification to one or more sales channel servers 120 based on instructions received from the seller.

In addition, the electronic device 110 provides a UI that allows sellers, etc. to download the delivery order, and sends the delivery order to one or more of the sales channel server 120, the seller server 130, and the delivery device 140. At least part of it can be transmitted. In this case, the seller may ship the item, and the deliverer may pick up the item from a warehouse that stores the seller's item based on the shipment order. In relation to this, the seller can package the shipped item, attach information corresponding to the invoice information to the packaged item, and hand it over to the deliverer. Alternatively, depending on the embodiment, the deliverer may pack the shipped item after picking it up and attach information corresponding to the invoice information to the packaged item.

Based on one or more invoice information, the seller's shipment may be performed and the deliverer's delivery may be performed (305).

FIG. 4 is a diagram illustrating an example of an operation of an electronic device when the electronic device generates invoice information, according to an embodiment.

Referring to FIG. 4, the electronic device 110 according to one embodiment may receive a delivery instruction from the seller device 130 (401). The shipping instruction may include order information of the corresponding order. In relation to this, the delivery instruction may be received by being included in the instruction information described in FIG. 2, but is not necessarily limited thereto.

The electronic device 110 may generate one or more invoice information corresponding to the shipping instruction based on the received shipping instruction and information related to the deliverer corresponding to the shipping instruction (402). According to one embodiment, when the delivery instruction includes information indicating delivery through a specific delivery person, the electronic device 110 may generate invoice information according to the format used by the relevant delivery person. Alternatively, according to one embodiment, the electronic device 110 may determine a deliverer for delivering the item based on the delivery instruction.

The electronic device 110 may transmit the shipping instruction and generated invoice information to the deliverer (403). Additionally, the electronic device 110 may provide the generated invoice information to the seller (404). The electronic device 110 may transmit a shipment notification to one or more sales channel servers 120 in relation to the order information subset corresponding to the shipment instruction and change the order processing status of the order information subset to the second order processing state. . In relation to this, the electronic device 110 may transmit a shipping notification to one or more sales channel servers 120 based on instructions received from the seller.

In addition, the electronic device 110 provides a UI that allows the seller to download the delivery order, and sends the delivery order to at least one of the sales channel server 120, the seller server 130, and the delivery device 140. It can also be sent as part of it. In this case, the seller may ship the item, and the deliverer may pick up the item from a warehouse that stores the seller's item based on the shipment order. In relation to this, the seller can package the shipped item, attach information corresponding to the invoice information to the packaged item, and hand it over to the deliverer. Alternatively, depending on the embodiment, the deliverer may pack the shipped item after picking it up and attach information corresponding to the invoice information to the packaged item.

Based on one or more invoice information, shipment by the seller may be performed and delivery by the deliverer may be performed (405).

Depending on the embodiment, the electronic device 110 may provide the first invoice information generated by the electronic device 110 and the second invoice information delivered from the deliverer to the seller. Additionally, the item may be delivered based on the first invoice information and the second invoice information. For example, if the first deliverer is responsible for delivery within the first country where the item is sent and the second deliverer is responsible for delivery after customs clearance to the second country, the delivery within the first country is electronic device 110. is performed based on the first invoice information generated by , and delivery after customs clearance to the second country may be performed based on the second invoice information delivered from the second deliverer.

In FIGS. 3 and 4 above, the electronic device 110 can allow the deliverer to perform shipment and at the same time notify the seller that shipment has been performed or is being performed without a problem. Furthermore, by providing invoice information to the seller, the seller can not only receive information on the shipment and delivery status from the electronic device 110, but also directly track the shipment and delivery status based on the invoice information.

3 and 4, the deliverer who receives the delivery instruction may be the deliverer designated by the delivery instruction. For example, when the delivery instruction specifies delivery through the first deliverer, the electronic device 110 may transmit the delivery instruction to the first deliverer, and in the case of the embodiment described in FIG. 4, the format used by the first deliverer You can create invoice information according to your needs and send it to the first deliverer.

Alternatively, the electronic device 110 may determine the deliverer who will receive the delivery instruction based on the information included in the delivery instruction. For example, the electronic device 110 may select a deliverer to receive the delivery instruction based on information on the type of item included in the delivery instruction and information on the delivery address where the item will be delivered. In this case, the deliverer may be selected based on not only the information included in the delivery instruction, but also other information, such as information related to the number of items being processed by each deliverer.

Depending on the embodiment, the electronic device 110 may determine the deliverer in advance based on delivery address information included in the order information, regardless of receiving instruction information indicating a change in the order processing status from the seller. In this case, the deliverer can be determined by determining the deliverer who can most effectively perform delivery to the address corresponding to the delivery address information. In this case, the deliverer may be determined for each subset of order information included in the second information. That is, with respect to a plurality of order information subsets displayed on the user interface of the seller device 130, each order information subset may be assigned a single deliverer. In relation to this, when classifying order information into order information subsets, classification may be performed so that orders to be delivered by the same delivery person are included in the same subset.

In particular, in the case of cross-border delivery, it can be effective to determine the delivery person based on delivery address information. For example, if the delivery destination is the Kansai region of Japan, the electronic device 110 may determine that a deliverer who can ship items in or near the Kansai region of Japan is the deliverer for delivering the item corresponding to the order information. Alternatively, if the delivery address is the Kansai region of Japan and there is no deliverer who can ship the item from Japan, the electronic device 110 may send the item corresponding to the order information to a deliverer who provides international delivery service to Japan. You can decide to be the deliverer for . In this regard, for determining the shipper, the means of transport available to the shipper may also be taken into consideration. For example, if international shipping to Japan is to be performed, a shipper capable of performing at least one of air transport and sea transport may be identified in the relevant order information. You can decide as a shipper for delivery of the corresponding item.

FIG. 5 is a diagram illustrating an exemplary user interface provided to a seller according to an embodiment.

Referring to Figure 5, a user interface provided to a seller according to one embodiment is shown (500). The user interface provided to the seller may be a user interface displayed on the seller device 130 and includes first information. According to one embodiment, the order processing state included in the first information is "waiting for work" 510, which corresponds to the first order processing state described in FIG. 2, and "waiting for work" 510, which corresponds to the second order processing state described in FIG. 2. “Shipment in progress” (520), “Shipment complete” (530) corresponding to the third order processing state illustrated in FIG. 2, and “Pending” (540) corresponding to the fourth order processing state illustrated in FIG. It can be included.

Additionally, the user interface may include second information that classifies at least some of the plurality of order information into one or more order information subsets based on one or more conditions including order processing status. According to one embodiment, the second information displayed on the user interface is a plurality of order information based not only on the order processing status, but also on time information related to the order, specific country information corresponding to the delivery address information, sales channel information corresponding to the order, etc. It may correspond to the result of classifying at least some of the order information subsets into one or more order information subsets. For example, reference numeral 511 includes a total of 1600 orders where the sales channel is Channel 2, and the time information associated with the order may correspond to a subset of order information that is at or within a certain range close to 06:24 on November 23. there is. Alternatively, reference numeral 521 includes a total of 897 orders in which the specific country corresponding to the delivery address information is Japan, and the time information related to the order is 09:44 on November 22nd or may correspond to a subset of order information that is close to this within a certain range. there is. In relation to this, the timing information related to the order does not necessarily include only the cases where the order was made at the relevant date and time. Orders with an order timing within a certain range should be included in the same order information subset, but the most representative timing (earliest time) among them should be included. order time, order time with the most orders, latest order time, average order time, etc.) may be displayed in the user interface.

Order information subset corresponding to reference numeral 512, order information subset corresponding to reference numeral 513, order information subset corresponding to reference numeral 514, order information subset corresponding to reference numeral 522, corresponding to reference numeral 523. In the case of an ordering information subset, an ordering information subset corresponding to reference numeral 531, and an ordering information subset corresponding to reference numeral 541, there is also an ordering information subset corresponding to reference numeral 511 or an ordering information subset corresponding to reference numeral 521. Similarly, at least some of the plurality of order information is classified into one or more order information subsets based on not only the order processing status, but also time information related to the order, specific country information corresponding to the delivery address information, sales channel information corresponding to the order, etc. The results can be matched.

According to one embodiment, only a portion of one or more order information subsets corresponding to the second information may be output in consideration of the seller's authority, job area, and specific user input. As an example, if the seller is a manager in charge of Japanese orders, it is judged that it is not necessary to provide the seller with order information containing shipping address information corresponding to other countries such as the United States or Taiwan, and order information corresponding to Japanese orders is determined. Only a subset can be output. As another example, the electronic device 110 provides a UI that allows the seller to select whether to output order information corresponding to each sales channel on the user interface, such as reference numeral 502, and inputs corresponding to the UI. Based on 503, at least part of the order information subset can be output.

As described above, when the order processing status for at least some of the order information included in the first order information subset included in one or more order information subsets is changed to the fourth order processing status, the electronic device 110 Information notifying that there is a problem with the order information of the item or that there is a problem with the progress of shipment and delivery of the item may be further displayed on the interface in relation to the first order information subset. This may be displayed in the form of an icon at the bottom of each order information subset. For example, reference numeral 511 is a first notification indicating caution and warning for 20 orders, a second notification indicating that shipment and delivery is impossible for 4 orders, and a lack of stock for shipment for 8 orders. It may include the results of displaying a third notification.

A detailed explanation related to the information indicating that there is a problem with the order information of the item or that there is a problem with the shipment and delivery process will be described later in FIG. 6.

Additionally, the user interface provided to the seller may display the number of new orders to work on (501), the total number of new orders, the number of canceled orders, or the number of orders that are outstanding. Alternatively, various information can be displayed (505), such as organizing and displaying work history related to various tasks performed by the electronic device 110 and the seller.

The electronic device 110 may receive instruction information corresponding to at least one of one or more order information subsets displayed on the user interface from the seller. When receiving instruction information, the electronic device 110 may provide detailed information about one or more order information included in the order information subset corresponding to the instruction information. Detailed information includes identifier information corresponding to one or more order information, information when one or more order information was created, payment status information of the item corresponding to one or more order information, inventory information of the item corresponding to one or more order information, one or more It may include at least one of invoice information corresponding to the above order information and change history information related to one or more order information, and may include various information in addition to the listed information, and may be provided in various ways without being limited to a specific method. You can. According to one embodiment, the inventory information of an item may include a stock keeping unit (SKU).

Specific examples related to providing detailed information on order information will be described later with reference to FIGS. 7 and 8 .

The electronic device 110 may obtain instruction information corresponding to an order classified in the fourth order processing status. In response to the instruction information, the electronic device 110 may provide detailed information about problems related to the order information of the item and problems related to the progress of shipment and delivery. Detailed information includes information related to cancellation or modification of the order corresponding to the item, problems related to payment of the item, problems related to the shipping address information of the item, problems related to information for customs clearance corresponding to the item, and schedule after the start of delivery of the item. Stagnation that lasts for more than a period of time, non-shipment of an item for more than a certain period of time, insufficient inventory of an item, return of an item, change in contact information of the person who ordered the item, shipment of an item that was not ordered to be shipped, and start of shipment of an item that was not ordered to be shipped. And it may include at least one of problems that occurred in relation to sending and receiving information with the deliverer.

A specific example related to providing detailed information on issues related to order information of an item and issues related to the progress of shipment and delivery will be described later in FIG. 9 .

Figure 6 is a diagram illustrating information notifying that there is a problem with the order information of an item or that there is a problem with the progress of shipment and delivery, according to an embodiment.

Referring to FIG. 6 , the electronic device 110 may output information indicating that it is determined that there is a problem with the progress of shipment and delivery in relation to the order (600). Information notifying that there is a problem with the order information of an item or that there is a problem with the progress of shipment and delivery may include a first notification 620 that indicates the meaning of caution and warning in relation to shipment and delivery. The first notification 620 is, for example, when congestion persists for more than a certain period of time after the start of delivery of the item, when the item remains undelivered for more than a certain period of time, when information transmission and reception with the seller or deliverer is not smooth, or when inventory is insufficient. Although this is not done, it may be printed in cases where there is a high possibility of stock shortages in the future as the quantity maintained in stock is decreasing.

Additionally, information indicating that there is a problem with the order information of the item or that there is a problem with the progress of shipment and delivery may include a second notification 630 indicating that shipment and delivery are impossible. The second notification 630 is, for example, when an accident occurs related to the delivery of the item, the delivery address entered by the orderer does not actually exist, the orderer's contact number does not exist, or production is discontinued and remaining inventory is present. It may also be printed in cases where a non-existent item is sold incorrectly.

Additionally, information notifying that there is a problem with the order information of the item or that there is a problem with the progress of shipment and delivery may include a third notification 610 notifying that inventory for shipment is insufficient.

FIG. 7 is a diagram illustrating an exemplary user interface provided to a seller in relation to order management information according to an embodiment.

Referring to FIG. 7 , the electronic device 110 according to one embodiment may provide order management information including detailed information on order information (700). The electronic device 110 may provide order management information based on receiving instruction information corresponding to at least one of one or more order information subsets displayed on the user interface from the seller, but is not necessarily limited thereto.

Order management information may include various information to help sellers manage orders. For example, order management information may include, for each order, sales channel (721), order ID (722), order creation date (723), order status (724), notes (725), last change time (726), order Tag information (727) related to can be displayed (720). In relation to this, the order ID 722 may correspond to identifier information used to manage orders in the electronic device 110 and the seller device 130, and depending on the embodiment, one or more sales channel servers 120 and It may also be used in the deliverer device 140. Additionally, the tag information 727 is information indicating whether each order is associated with the corresponding tag in relation to a plurality of preset tags, and the tag may include special information and important information related to the order. For example, the tag information 727 includes a tag corresponding to whether a coupon was used, a tag corresponding to whether checkout was performed, a tag corresponding to whether a small parcel was delivered, a tag corresponding to whether a specific payment method was used, and an order for a promotional item. It may include tags corresponding to recognition.

Additionally, the electronic device 110 may provide a keyword search window that allows the seller to easily filter and sort desired orders in relation to order management information (710). Keywords that can be searched may include order ID, invoice information, inventory information, etc.

Depending on the embodiment, the electronic device 110 displays sales status information including sales price, number of items, special information, etc. (730), or displays various keywords and corresponding UI for filtering order information. It can also be displayed (740). If there is a user input to a UI that allows filtering of order information, the electronic device 110 may filter the order management information so that only order information related to a keyword corresponding to the UI is displayed. Various keywords that allow filtering of order information may include at least one of keywords related to sales channels, keywords related to errors and warnings, keywords related to order status, keywords related to delivery status, and keywords related to the availability of invoice information. .

Additionally, depending on the embodiment, the order management information provided by the electronic device 110 may further include order change history or order information verification results (for example, errors in delivery address information or customs clearance information).

FIG. 8 is a diagram illustrating an exemplary user interface provided to a seller in relation to delivery management information according to an embodiment.

Referring to FIG. 8 , the electronic device 110 according to one embodiment may provide delivery management information including detailed information on shipping and delivery status in relation to order information (800). The electronic device 110 may provide delivery management information based on receiving instruction information corresponding to at least one of one or more order information subsets displayed on the user interface from the seller, but is not necessarily limited thereto.

Delivery management information may include various information to help the seller manage shipment and delivery. For example, delivery management information includes customer information (811), status (812), invoice information (813), shipper (814), delivery details (815), latest update time (816), and shortcut button for each order. (817), etc. can be displayed (810). In relation to this, the customer company 811 corresponds to seller information, the status 812 includes the shipment and delivery status of the item related to the order, and the delivery detail information 815 indicates the current location of the item being delivered by country, seller, This may be information displayed separately by logistics center, hub, orderer, etc.

If there is a seller's input to the shortcut button 817, the electronic device 110 may display detailed delivery history information of the order corresponding to the button (820). Delivery history information displays actions such as shipping, customs clearance, baggage reception, shipping, request acceptance, delivery progress, and delivery completion over time, and further displays the specific subject, place, and time of each action to provide detailed information. It may correspond to information providing delivery details.

According to one embodiment, the electronic device 110 may issue a shipping order and transmit the issued shipping order to at least one of the sales channel server 120, the seller device 130, and the deliverer device 140. , delivery management information including information related to the issuance of delivery orders can be provided.

Depending on the embodiment, the electronic device 110 may provide delivery status information including detailed information on shipment and delivery status to the orderer. Delivery status information may include at least some of the information included in the delivery management information described above. Furthermore, in order to provide order change-related convenience to the orderer, the delivery status information may further include a UI that allows the orderer to change the order.

FIG. 9 is a diagram illustrating a user interface provided to a seller in relation to a fourth order processing status according to an embodiment.

Referring to FIG. 9 , the electronic device 110 according to one embodiment may provide detailed information about problems related to order information of an item and problems related to the progress of shipment and delivery. The electronic device 110 provides detailed information on problems related to the order information of the item and problems related to the progress of shipment and delivery based on obtaining instruction information corresponding to the order classified in the fourth order processing status from the seller. It can be done, but it is not necessarily limited to this.

An example of detailed information on the problem corresponding to reference numeral 900 may correspond to the result of detailed information related to long-term unshipped orders being output on the user interface. In this case, a UI is displayed that allows the seller to view filtered results according to the number of days elapsed for non-shipment, and the number of elapsed days for each order can be displayed separately. In addition, for the seller's convenience in management, various information such as payment status, order creation time, sales channel, order number, order ID, group ID, and group name may be displayed.

Additionally, on one side of the user interface, there is a "group abnormal order", which includes cases where problems occur due to grouping specific orders into an order information subset, and includes cases where multiple orders included in the order information subset are not synchronized and shipped. “Group Shipment & Synchronization Failure”, which includes cases where shipment is made even though payment has not yet been made, “Unpaid & Ship Order”, which includes cases where the order was canceled by the orderer but shipment was made; Categories such as “order” may be provided. When there is a seller's user input for a specific category, the electronic device 110 may output detailed information about the problem corresponding to the category to the user interface.

In addition, detailed information about the problem may include various types of information, such as orders that are stuck for a long period of time and cannot be completed after delivery has begun.

FIG. 10 is a diagram exemplarily illustrating the overall work processing flow in the delivery information provision system according to an embodiment.

Referring to FIG. 10, in the delivery providing system 100 according to one embodiment, the electronic device 110 integrates order information of a specific seller associated with different sales channels and information that comprehensively reflects the processing status of each order. By creating and providing a user interface including this to the seller, the seller can effectively perform delivery management, order management, inventory management, and order management. Specifically, the seller counts inventory in real time through synchronization with multiple sales channels and with the warehouse management system, automatically counts orders through synchronization with multiple sales channels, and provides delivery status information to orderers. You can provide delivery requests, delivery-related order change information, and customer requests to the deliverer. Additionally, the seller can initiate shipment by picking up the item from the warehouse, send a shipment instruction for the item to the warehouse, and receive receipt and shipment details from the warehouse. Additionally, the seller can send an order request to the manufacturer based on inventory-related information, etc.

Figure 11 is an operation flowchart of a method for providing information by an electronic device according to an embodiment.

Referring to FIG. 11, the electronic device 110 according to one embodiment acquires a plurality of order information related to one or more items sold by a specific seller from one or more sales channels (1110).

The electronic device 110 obtains first information including the order processing status of at least some of one or more items (1120). In addition, the electronic device 110 obtains second information that classifies at least some of the plurality of order information into one or more order information subsets based on one or more conditions including a first condition preset in relation to the first information. Do (1130).

The electronic device 110 provides a user interface including first information and second information to the seller (1140).

Figure 12 is an exemplary diagram of the configuration of an electronic device that processes information for providing a page according to an embodiment.

Referring to FIG. 12 , the electronic device 110 includes a transceiver 1210, a processor 1220, and a memory 1230. The electronic device 110 is connected to the seller device 130 and other external devices through the transceiver 1210 and can exchange data.

The processor 1220 may include at least one device described above with reference to FIGS. 1 to 11 or may perform at least one method described above with reference to FIGS. 1 to 11 . The memory 1230 may store information for performing at least one method described above with reference to FIGS. 1 to 11 . Memory 1230 may be volatile memory or non-volatile memory.

The processor 1220 can control the electronic device 110 to execute programs and provide information. The code of the program executed by the processor 1220 may be stored in the memory 1230.

Additionally, the electronic device 110 in one embodiment may further include an interface that can provide information to the user.

Meanwhile, in an embodiment, the electronic device 110 may set inventory information for each seller's input sales channel. If the seller has a limited quantity of inventory available for sale and enters the sales quantity as the corresponding quantity for each channel, sales exceeding the inventory quantity may proceed as sales are made in each channel. Therefore, in order to prevent such a situation, the quantity of inventory of the selected sales channel can be adjusted based on at least one of the quantity of inventory and sales history information for each sales channel. For example, if the quantity of inventory is less than the expected monthly sales volume, the sellable quantity corresponding to the inventory quantity is set for the sales channel expected to have the most smooth sales at that time, and for other sales channels, the sellable quantity is minimized. You can also perform smooth inventory management.

Meanwhile, the specification and drawings disclose preferred embodiments of the present invention, and although specific terms are used, they are used in a general sense to easily explain the technical content of the present invention and to aid understanding of the present invention. It is not intended to limit the scope of the invention. In addition to the embodiments disclosed herein, it is obvious to those skilled in the art that other modifications based on the technical idea of the present invention can be implemented.

The electronic device or terminal according to the above-described embodiments includes a processor, memory for storing and executing program data, permanent storage such as a disk drive, a communication port for communicating with an external device, a touch panel, and a key. ), user interface devices such as buttons, etc. may be included. Methods implemented as software modules or algorithms may be stored on a computer-readable recording medium as computer-readable codes or program instructions executable on the processor. Here, computer-readable recording media include magnetic storage media (e.g., ROM (read-only memory), RAM (random-access memory), floppy disk, hard disk, etc.) and optical read media (e.g., CD-ROM). ), DVD (Digital Versatile Disc), etc. The computer-readable recording medium is distributed among computer systems connected to a network, so that computer-readable code can be stored and executed in a distributed manner. The media may be readable by a computer, stored in memory, and executed by a processor.

This embodiment can be represented by functional block configurations and various processing steps. These functional blocks may be implemented in various numbers of hardware or/and software configurations that execute specific functions. For example, embodiments include integrated circuit configurations such as memory, processing, logic, look-up tables, etc. that can execute various functions under the control of one or more microprocessors or other control devices. can be hired. Similar to how the components can be implemented as software programming or software elements, the present embodiments include various algorithms implemented as combinations of data structures, processes, routines or other programming constructs, such as C, C++, Java ( It can be implemented in a programming or scripting language such as Java, assembler, Python, etc. Functional aspects may be implemented as algorithms running on one or more processors. Additionally, this embodiment may employ conventional technologies for electronic environment settings, signal processing, and/or data processing. Terms such as “mechanism,” “element,” “means,” and “composition” can be used broadly and are not limited to mechanical and physical components. The term may include the meaning of a series of software routines in connection with a processor, etc.

The above-described embodiments are merely examples and other embodiments may be implemented within the scope of the claims described below.

Claims (23)

In a method of providing information from an electronic device,
Obtaining a plurality of order information related to one or more items sold by a specific seller from one or more sales channels;
Obtaining first information including an order processing status of at least some of the one or more items;
Obtaining second information that classifies at least some of the plurality of order information into one or more order information subsets based on one or more conditions including a first condition preset in relation to the first information; and
Comprising the step of providing a user interface including the first information and the second information to the seller,
An information providing method wherein the plurality of order information includes delivery address information corresponding to the one or more items.
According to paragraph 1,
Obtaining instruction information indicating a change in the order processing status;
updating the first information and the second information based on the instruction information; and
An information providing method further comprising providing the user interface including the updated first information and the second information to the seller.
According to paragraph 2,
When the instruction information includes shipping instructions for at least some of the one or more items,
transmitting the shipping instruction to the deliverer;
Obtaining one or more invoice information corresponding to the shipment instruction from the deliverer;
further comprising providing the one or more invoice information to the seller,
An information providing method, wherein the seller's shipment and delivery of at least some of the one or more items are performed based on the one or more invoice information.
According to paragraph 3,
The information providing method further comprising transmitting a shipment notification to the one or more sales channels in response to the shipment instruction.
According to paragraph 2,
When the instruction information includes shipping instructions for at least some of the one or more items,
generating one or more invoice information corresponding to the shipping instruction based on the shipping instruction and information related to the deliverer corresponding to the shipping instruction;
transmitting the shipping instruction and the one or more invoice information to the deliverer; and
further comprising providing the one or more invoice information to the seller,
An information providing method, wherein the seller's shipment and delivery of at least some of the one or more items are performed based on the one or more invoice information.
According to paragraph 1,
The order processing status is
The first order processing status corresponding to the case where the item is before shipment,
The second order processing status corresponding to the case where the item is in progress of being shipped,
The third order processing status corresponding to the case where the item has been shipped and
An information provision method comprising at least one of the fourth order processing status, which includes at least one of a case where it is determined that there is a problem with the order information of the item and a case where it is determined that there is a problem with the progress of shipment and delivery of the item. .
According to clause 6,
When the order processing status is changed to the fourth order processing status for at least some of the order information included in the first order information subset included in the one or more order information subsets,
Further comprising displaying information on the user interface indicating that it is determined that there is a problem with the order information of the item or a problem with the progress of shipment and delivery of the item in relation to the first order information subset,
Information notifying that there is a problem with the order information of the item or that there is a problem with the shipment and delivery of the item is the first notification indicating the meaning of caution and warning in relation to the shipment and delivery, and the shipment and delivery are impossible. A method of providing information, comprising at least one of a second notification indicating that inventory for shipment is insufficient and a third notification indicating that inventory for shipment is insufficient.
According to clause 6,
Obtaining instruction information corresponding to the order classified in the fourth order processing status; and
An information providing method further comprising providing detailed information on the problem.
According to clause 8,
The detailed information above is
Information related to cancellation or modification of the order corresponding to the item, problems related to payment of the item, problems related to the shipping address information of the item, problems related to information for customs clearance corresponding to the item, problems that persist for a certain period of time after the start of delivery of the item Stagnation, non-shipment of an item for more than a certain period of time, shortage of item stock, return of an item, change of contact information of the orderer of the item, shipment of an item not ordered for shipment, start of shipment of an item not instructed to be shipped, and contact with the shipper A method of providing information, characterized in that it includes at least one of the problems that occurred in connection with the transmission and reception of information.
According to paragraph 1,
The one or more conditions above are
An information providing method comprising a second condition for classifying at least some of the plurality of order information according to specific regional conditions related to the delivery address included in the delivery address information.
According to paragraph 1,
Receiving instruction information corresponding to at least one of the one or more order information subsets from the seller; and
An information providing method further comprising providing detailed information about one or more order information included in an order information subset corresponding to the instruction information.
According to clause 11,
The detailed information above is
Identifier information corresponding to the one or more order information,
Information about when the one or more order information above was created,
Payment status information for items corresponding to the one or more order information,
Inventory information for items corresponding to the one or more order information,
Invoice information corresponding to the one or more order information above, and
An information providing method comprising at least one of change history information related to the one or more order information.
According to paragraph 1,
predicting a future order quantity related to the one or more items based on at least one of the order information, the first information, and the second information; and
An information providing method further comprising providing demand information including the predicted order quantity to the seller.
According to clause 13,
Obtaining management proposal information suggesting at least one of production quantity, production time, order quantity, order time, and inventory maintenance quantity of the one or more items based on the predicted order quantity; and
An information providing method further comprising providing the management proposal information to the seller.
According to clause 14,
The information providing method is characterized in that the management proposal information is obtained based on at least one of a production period for each item, a warehousing time for each item, and a storage cost for each item.
According to paragraph 1,
An information providing method further comprising determining a delivery person for delivery of at least some of the one or more items based on the delivery address information.
According to clause 16,
An information providing method, wherein the deliverer is determined for each of the one or more order information subsets.
According to paragraph 1,
A method of providing information, further comprising the step of verifying the delivery address information.
According to clause 18,
The step of verifying the delivery address information is
Whether the address information included in the delivery address information corresponds to actually existing location information,
Whether the delivery address information includes zip code information,
Whether the address information and the zip code information correspond, and
An information providing method comprising the step of verifying at least one of whether the address information satisfies a description format.
According to paragraph 1,
If at least some of the plurality of order information includes information for customs clearance,
An information providing method further comprising the step of verifying the information for customs clearance.
According to clause 20,
The step of verifying the information for customs clearance is
Checking whether third information, which is at least part of the information for customs clearance, corresponds to the order information;
Confirming the description format of the information for fourth information, which is at least part of the information for customs clearance, and confirming whether the fourth information corresponds to the description format; and
An information providing method comprising providing a verification result based on whether the third information corresponds to the order information and whether the fourth information corresponds to the description format.
A non-transitory computer-readable recording medium that records a program for executing the method of claim 1 on a computer.
In an electronic device that provides information,
Includes a transceiver, memory for storing instructions, and a processor;
The processor is connected to the transceiver and the memory,
Obtaining a plurality of order information related to one or more items sold by a specific seller from one or more sales channels,
Obtaining first information including the order processing status of at least some of the one or more items,
Obtaining second information that classifies at least some of the plurality of order information into one or more order information subsets based on one or more conditions including a first condition preset in relation to the first information,
Providing a user interface including the first information and the second information to the seller,
The plurality of order information includes delivery address information corresponding to the one or more items.

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