KR102519349B1 - Home care matching device and method based on payment advancement - Google Patents

Abstract

The present invention relates to an apparatus and method for intermediary house care based on advanced payment, wherein the apparatus generates a list of service providers matching a corresponding service inquiry when receiving a matching request for a service inquiry from the user terminal, Provided service matching processing unit; a service inquiry transmitter for transmitting the service inquiry to a terminal of a specific service provider according to the user's selection; a chat room provision unit generating and providing a chat room in which the user and the specific service provider participate in processing the service inquiry when the transmission is completed; and a payment processing unit that initiates a payment process when a payment request message related to the service inquiry is detected in the chat room.

Description

House care brokerage device and method based on payment advancement {HOME CARE MATCHING DEVICE AND METHOD BASED ON PAYMENT ADVANCEMENT}

The present invention relates to a house care mediation technology, and more particularly, to a house care mediation device and method based on payment advancement that can support the effective handling of various life service inquiries by upgrading a payment process.

In general, ordinary people residing in certain residential spaces such as apartments, houses, and offices improve the residential environment through remodeling to renovate the interior according to their taste or the characteristics of the residential space. When designing an interior through such remodeling, the user requests a company that performs interior design or remodeling.

On the other hand, along with interior decoration or remodeling, various life services for home care, for example, moving, building repair, facility replacement, etc., are actively using services through agencies.

However, it is difficult to find the optimal company at the time when the service is desired because the information on the companies that handle various life services is vast and systematic management is not performed. In addition, it may be difficult to smoothly exchange opinions between parties due to a lack of communication channels in the process of handling service inquiries.

Korean Patent Publication No. 10-2011-0087028 (2011.08.02)

An embodiment of the present invention is to provide a house care mediation device and method based on advanced payment that can support the effective processing of various life service inquiries by advancing the payment process.

An embodiment of the present invention is to provide a house care brokerage device and method based on advanced payment that can conveniently initiate a payment process through a chat room message, analyze information about the payment process, and provide customer management information.

Among the embodiments, the house care mediation device based on advanced payment includes a service matching processing unit that generates and provides a list of service providers matching a corresponding service inquiry when a matching request for a service inquiry is received from the user terminal; a service inquiry transmitter for transmitting the service inquiry to a terminal of a specific service provider according to the user's selection; a chat room provision unit generating and providing a chat room in which the user and the specific service provider participate in processing the service inquiry when the transmission is completed; and a payment processing unit that initiates a payment process when a payment request message related to the service inquiry is detected in the chat room.

The service matching processing unit adds and stores the service inquiry to the user's inquiry list, and the inquiry list is implemented as an index tree for categories composed of a major category, a middle category, and a small category, and a root corresponding to the major category. ) node and a leaf node corresponding to the subclass, and details of the service inquiry may be stored in the leaf node in a chain form.

The service matching processing unit includes a location detection module for detecting a first location of the user terminal; a location determination module for determining a second location of the service query based on details of the service query; and a list creation module for determining a service area defined based on the first and second locations and generating the list of service providers for service providers registered in the corresponding service area.

The service inquiry transmission unit may sequentially transmit the service inquiry to corresponding service provider terminals when the user selects a plurality of companies from the provider list.

The payment process may include a first step of waiting for the payment of the user terminal according to the payment request of the service provider terminal; A second step of receiving payment completion of the user terminal related to the payment request; a third step of updating the progress of the service inquiry according to the completion of the payment and waiting for the settlement of the service inquiry while repeatedly processing the first and second steps for each payment request; and a fourth step of terminating the payment process for the service inquiry by receiving settlement approval from the service provider terminal when receiving a settlement request for the service inquiry from the user terminal.

The payment processing unit may monitor the progress of the payment process and collect data on the number of payments and the payment amount of the user.

When the creation of the chat room is detected, the payment processing unit determines whether the user is a regular on the basis of the number of payments and the payment amount, and provides the message as a chat room message only to the terminal of the specific service provider.

Among embodiments, a house care mediation method based on advanced payment includes generating and providing a list of service providers matching a corresponding service inquiry when receiving a matching request for a service inquiry from the user terminal; transmitting the service inquiry to a terminal of a specific service provider according to the user's selection; generating and providing a chat room in which the user and the specific service provider participate in processing the service inquiry when the transmission is completed; and initiating a payment process when a payment request message related to the service inquiry is detected in the chat room.

The disclosed technology may have the following effects. However, it does not mean that a specific embodiment must include all of the following effects or only the following effects, so it should not be understood that the scope of rights of the disclosed technology is limited thereby.

An apparatus and method for intermediary house care based on payment advancement according to an embodiment of the present invention can support to effectively process various living service inquiries by upgrading a payment process.

An apparatus and method for mediating house care based on advanced payment according to an embodiment of the present invention can conveniently initiate a payment process through a chat room message, analyze information about the payment process, and provide customer management information.

1 is a diagram illustrating a house care mediation system according to the present invention.
FIG. 2 is a diagram explaining the system configuration of the house care mediation device in FIG. 1 .
Figure 3 is a view explaining the functional configuration of the house care intermediary device in Figure 1.
4 is a flowchart illustrating a house care mediation process based on payment advancement according to the present invention.
5 is a flowchart illustrating an embodiment of a house care mediation process according to the present invention.
6 is a diagram for explaining an embodiment of a processing procedure of a payment process according to the present invention.

Since the description of the present invention is only an embodiment for structural or functional description, the scope of the present invention should not be construed as being limited by the embodiments described in the text. That is, since the embodiment can be changed in various ways and can have various forms, it should be understood that the scope of the present invention includes equivalents capable of realizing the technical idea. In addition, since the object or effect presented in the present invention does not mean that a specific embodiment should include all of them or only such effects, the scope of the present invention should not be construed as being limited thereto.

Meanwhile, the meaning of terms described in this application should be understood as follows.

Terms such as "first" and "second" are used to distinguish one component from another, and the scope of rights should not be limited by these terms. For example, a first element may be termed a second element, and similarly, a second element may be termed a first element.

It should be understood that when an element is referred to as being “connected” to another element, it may be directly connected to the other element, but other elements may exist in the middle. On the other hand, when an element is referred to as being "directly connected" to another element, it should be understood that no intervening elements exist. Meanwhile, other expressions describing the relationship between components, such as “between” and “immediately between” or “adjacent to” and “directly adjacent to” should be interpreted similarly.

Expressions in the singular number should be understood to include plural expressions unless the context clearly dictates otherwise, and terms such as “comprise” or “having” refer to an embodied feature, number, step, operation, component, part, or these. It should be understood that it is intended to indicate that a combination exists, and does not preclude the possibility of the presence or addition of one or more other features, numbers, steps, operations, components, parts, or combinations thereof.

In each step, the identification code (eg, a, b, c, etc.) is used for convenience of explanation, and the identification code does not describe the order of each step, and each step clearly follows a specific order in context. Unless otherwise specified, it may occur in a different order than specified. That is, each step may occur in the same order as specified, may be performed substantially simultaneously, or may be performed in the reverse order.

The present invention can be implemented as computer readable code on a computer readable recording medium, and the computer readable recording medium includes all types of recording devices storing data that can be read by a computer system. . Examples of computer-readable recording media include ROM, RAM, CD-ROM, magnetic tape, floppy disk, and optical data storage devices. In addition, the computer-readable recording medium may be distributed to computer systems connected through a network, so that computer-readable codes may be stored and executed in a distributed manner.

All terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which the present invention belongs, unless defined otherwise. Terms defined in commonly used dictionaries should be interpreted as consistent with meanings in the context of the related art, and cannot be interpreted as having ideal or excessively formal meanings unless explicitly defined in the present application.

Referring to FIG. 1 , the house care mediation system 100 may include a user terminal 110, a service provider terminal 130, a house care mediation device 150, and a database 170.

The user terminal 110 may correspond to a computing device capable of using the house care mediation platform. The user terminal 110 may be implemented as a smart phone, a laptop computer, or a computer, but is not necessarily limited thereto, and may also be implemented as various devices such as a tablet PC. The user terminal 110 may be connected to the house care mediation device 150 through a network, and a plurality of user terminals 110 may be connected to the house care mediation device 150 at the same time.

In addition, the user terminal 110 may install and execute a dedicated program or application related to the house care mediation platform. The user terminal 110 may be implemented by further including a camera module for a video call with a service provider, if necessary.

The service company terminal 130 may correspond to a computing device operated by a service company registered in the house care mediation platform. The service provider terminal 130 may be implemented as a smart phone, a laptop computer, or a computer, but is not necessarily limited thereto, and may also be implemented as various devices such as a tablet PC. The service company terminal 130 may be connected to the house care mediation device 150 through a network, and a plurality of service company terminals 130 may be simultaneously connected to the house care mediation device 150 .

In addition, the service company terminal 130 may install and execute a dedicated program or application related to the house care mediation platform. The service provider terminal 130 may be implemented by further including a camera module for video call with a user who wants to use the service as needed.

The house care mediation device 150 may be implemented as a server corresponding to a computer or program that operates a house care mediation platform and provides a house care mediation service. The house care mediation device 150 may be connected to the user terminal 110 and the service provider terminal 130 through a wired network or a wireless network such as Bluetooth or WiFi, respectively, and the user terminal 110 and the service provider terminal ( 130) and each communication can be performed. In addition, the house care mediation device 150 may operate in connection with an external system (not shown in FIG. 1), and may be connected to, for example, an external payment system, a messenger system, an authentication system, and the like.

The database 170 may correspond to a storage device for storing various information necessary for the operation of the house care intermediary device 150 . The database 170 may store information about service inquiries written or registered by a user, and may store registered information of a service company, but is not necessarily limited thereto, and the house care brokerage device 150 may store house care based on advanced payment. In the process of providing brokerage services, information collected or processed in various forms can be stored.

FIG. 2 is a diagram explaining the system configuration of the house care mediation device in FIG. 1 .

Referring to FIG. 2 , the house care mediation device 150 may be implemented by including a processor 210, a memory 230, a user input/output unit 250 and a network input/output unit 270.

The processor 210 may execute a procedure for processing each step in the process of the house care mediation device 150 operating, and manage the memory 230 read or written throughout the process, and the memory ( Synchronization time between the volatile memory and the non-volatile memory in 230) can be scheduled. The processor 210 may control the overall operation of the house care mediation device 150, and is electrically connected to the memory 230, the user input/output unit 250, and the network input/output unit 270 to control data flow between them. can do. The processor 210 may be implemented as a central processing unit (CPU) of the house care mediation device 150 .

The memory 230 is implemented as a non-volatile memory such as a solid state drive (SSD) or a hard disk drive (HDD) and may include a secondary storage device used to store all data necessary for the house care mediation device 150, , may include a main memory implemented as a volatile memory such as RAM (Random Access Memory).

The user input/output unit 250 may include an environment for receiving user input and an environment for outputting specific information to the user. For example, the user input/output unit 250 may include an input device including an adapter such as a touch pad, a touch screen, an on-screen keyboard, or a pointing device, and an output device including an adapter such as a monitor or touch screen. In one embodiment, the user input/output unit 250 may correspond to a computing device connected through a remote connection, and in such a case, the house care mediation device 150 may be performed as an independent server.

The network input/output unit 270 includes an environment for connecting to an external device or system through a network, and includes, for example, a local area network (LAN), a metropolitan area network (MAN), a wide area network (WAN), and a VAN ( An adapter for communication such as Value Added Network) may be included.

Figure 3 is a view explaining the functional configuration of the house care intermediary device in Figure 1.

Referring to FIG. 3 , the house care mediation device 150 may include a service matching processing unit 310, a service inquiry transmission unit 330, a chat room providing unit 350, a payment processing unit 370, and a control unit 390. there is.

When receiving a matching request for a service inquiry from the user terminal 130, the service matching processing unit 310 may generate and provide a list of service providers matching the corresponding service inquiry. The user may access the house care platform by executing a dedicated application installed on the user terminal 110 and input a service inquiry related to house care. Here, house care may include various services for internal and external management of the house, and may include, for example, house repair, moving, cleaning, facility replacement/repair, and the like. On the other hand, the present invention has been described on the basis of house care, but is not necessarily limited thereto, and can be applied to various life services as well.

In addition, the service matching processing unit 310 may provide an interface for receiving detailed information about a service inquiry, which may be provided through a dedicated application installed in the user terminal 110 . Details of the service inquiry may include service type, subject, region, space, etc., and may include information necessary for service processing, such as cost, time, address, and contact information.

In one embodiment, the service matching processing unit 310 classifies and provides a plurality of service inquiries related to house care by category consisting of a major category, a middle category, and a small category, and a category classification module that reflects the user's sequential selection among the middle category and the small category. It may include a category update module that rearranges at least one order, and an interface providing module that creates and provides an interface for inputting detailed contents of a service inquiry when selection of a category is completed.

More specifically, the category classification module may perform an operation of classifying and managing various service inquiries in advance according to various criteria. That is, service inquiries can be classified according to various categories, and databases can be grouped into major categories, intermediate categories, and small categories for each category. For example, the main classification may be classified according to a service target, that is, a place where a service is required is inside or outside a house, or whether it is a room, a bathroom, or a multipurpose room among the inside of a house. The intermediate classification may be classified according to the service type, that is, whether the service content is new (or installed), replacement, or repair. The sub-category can be typed according to the detailed contents of the service according to the major and middle classifications.

In addition, the category updating module may dynamically update middle or small categories according to major categories sequentially selected by the user, and may dynamically update small categories according to major and intermediate categories. At this time, in the update operation, the update criterion may be dynamically determined according to a corresponding time point, a location of the user, and a type of service inquiry. In addition, as the update criteria, customized criteria derived according to the user's previous service use history may be applied. That is, priorities to be exposed may be determined according to service contents frequently used or selected by the user, and the category updating module may operate in conjunction with a separate learning model for this purpose.

In addition, the interface providing module may perform an operation of generating and providing an interface through which detailed information required for the corresponding service inquiry is input when the specific classification of the service inquiry according to the user's selection is determined. At this time, the interface may be created including an independent area for inputting essential information and additional information as detailed information required for a corresponding service inquiry.

In one embodiment, the service matching processing unit 310 may add and store a service inquiry to a user's inquiry list. In this case, the inquiry list may be implemented as an index tree related to a category. The index tree may include internal nodes corresponding to major and intermediate categories and leaf nodes corresponding to small categories, and details of service inquiries may be stored in leaf nodes in a chain form. That is, the service query may include information and detailed information on a preset classification, and the service matching processing unit 310 may construct an index tree as an inquiry list by using the classification information included in the service query.

That is, the root node of the index tree may be connected to child nodes corresponding to the major classification, and nodes corresponding to each major classification may be connected as child nodes to nodes corresponding to the middle classification belonging to the major classification. In addition, leaf nodes may correspond to each subclass, and detailed contents may be stored in chains connected to leaf nodes. The service matching processing unit 310 may effectively search for pre-stored service inquiries by using an inquiry list composed of an index tree.

In addition, the user may request matching after directly inputting a service inquiry, or may request matching after selecting from among already registered service inquiries. According to the user's selection received from the user terminal 110 , the service matching processing unit 310 searches for service providers corresponding to the corresponding service inquiry and provides them to the user terminal 110 . The service providers searched by the service matching processing unit 310 may be basically determined based on the current location of the user terminal 110 and may be determined based on the service location of the service inquiry input by the user. That is, when a user inputs information (eg, city, district, dong, etc.) on a specific region, a search result for a service provider within the corresponding region may be provided.

In one embodiment, the service matching processing unit 310 includes a location detection module that detects a first location of the user terminal 110, a location determination module that determines a second location of a specific service query based on the contents of the corresponding query, and a second location. A list creation module may be configured to determine a service area defined based on the first and second locations and to generate a list of service providers registered in the corresponding service area.

More specifically, the location detection module may receive GPS location coordinates from the user terminal 110 and detect a first location corresponding to the user's current location. The location determining module may determine the second location of the service query based on detailed information of the service query input or directly selected by the user. For example, when the service inquiry is related to house repair and the corresponding house address is included as business information, the location determination module may determine the second location based on the corresponding house address.

In addition, the list generation module may search for service providers by considering both the location of the user and the location of the service inquiry, and may generate a list of service providers related to the searched service providers and provide the generated list to the user terminal 110 . Meanwhile, the list creation module may display and provide information about the company list as visualized information on the electronic map.

In one embodiment, when receiving a matching request for at least two of pre-stored service inquiries from the user terminal 110, the service matching processing unit 310 creates a list of service providers related to service providers capable of handling all of the contents of the inquiry. can provide The user may request service company information by selecting from among service inquiries registered in the system without having to input service inquiry information, and may simultaneously select a plurality of service inquiries as needed. When a plurality of service inquiries are simultaneously selected by the user, the service matching processing unit 310 may provide a service provider capable of handling all corresponding service inquiries as a search result. If there is no service provider capable of handling all service inquiries selected by the user, service providers capable of handling a plurality of service inquiries may be preferentially provided as search results.

At this time, the service matching processing unit 310 may visualize and provide information about service providers on an electronic map, and the number of service inquiries that can be processed by the corresponding service provider may be displayed together with the visualization information about service providers. . That is, the user can determine the final service provider by comprehensively considering the location of the user or the service among service providers displayed on the electronic map, and the number of service inquiries that can be processed.

The service inquiry transmission unit 330 may transmit a service inquiry to a specific service provider terminal 130 according to a user's selection. The service company receiving the service inquiry may contact the corresponding user using various methods and may conduct consultation on the service inquiry. At this time, the service inquiry transmission unit 330 may transmit information about the service inquiry as a push message, and a person concerned with the corresponding service provider may check the contents of the service inquiry through the corresponding push message.

In an embodiment, the service inquiry transmission unit 330 may sequentially transmit a specific service inquiry to corresponding service provider terminals 130 when the user selects a plurality of service provider lists. After checking the list of providers provided by the system, the user may select a specific provider from among corresponding service providers and transmit information about a service inquiry, and in particular, may select a plurality of service providers at the same time. In this case, the service inquiry transmission unit 330 may sequentially transmit service inquiries to service provider terminals 130 associated with corresponding service providers. As another example, the service inquiry transmission unit 330 may randomly transmit a service inquiry. Meanwhile, sequential transmission of service inquiries may be performed according to a specific criterion. For example, sequential transmission may be performed according to ratings of corresponding service providers or may be performed according to a distance from a user.

In one embodiment, the service inquiry transmission unit 330 may sequentially transmit a specific service inquiry to the service provider terminals 130 when the user selects a plurality of companies list, and the service provider terminal 130 If the fields are distributed and distributed in different areas among a plurality of areas defined according to the distance based on the user's location, some of the details of a specific service inquiry may be selectively removed according to the priority of each area in the transmission process. can

For example, a first area and a second area are defined without overlapping according to a distance based on the user's location, and some of the service provider terminals 130 selected by the user are in the first area and others are in the second area. In the case of distribution, the service inquiry transmission unit 330 transmits service inquiry-related information as it is to the service provider terminals 130 located in the first area, but not to the service provider terminals 130 located in the second area. Among the service inquiry information, the user's contact information may be deleted and transmitted. At this time, the information to be deleted among the service inquiry information may be determined by the service inquiry transmission unit 330, and a deletion criterion preset by the house care mediation device 150 may be utilized.

The chat room providing unit 350 may create and provide a chat room in which a user and a specific service provider participate in processing the service inquiry when transmission of the service inquiry is completed. That is, according to the user's selection, a dedicated chat room may be created between the corresponding user and the service provider, and a conversation for processing a service inquiry may be made in the corresponding chat room. In addition, detailed functions related to mutual contracts, payments, service progress confirmation, and the like may be provided through the chat room.

In an embodiment, the chat room providing unit 350 may provide a push notification regarding message confirmation to the other party when a message input by one party is detected in the chat room. The chat room providing unit 350 may transmit a notification message to the other party when one party inputs a message and the other party does not check the message or does not input a response message until a specific time elapses.

The payment processing unit 370 may initiate a payment process when a payment request message related to a service inquiry is detected in the chat room. That is, in the course of processing a service inquiry, the service provider may charge the user for individual expenses, but if the user does not have cash or a separate payment method, inconvenience may arise due to mutual payment. The payment processing unit 370 can reduce this inconvenience by providing a simple payment function in a chat room opened between a user and a service provider. That is, the service provider may transmit a payment request for a predetermined cost to the user in the form of a chat room message in the chat room, and the user may proceed with the payment according to the payment process initiated in association with the corresponding message in the chat room. At this time, payment-related information may be delivered to both parties as a chat room message.

Meanwhile, the payment processing unit 370 may detect a payment request message input or requested through the service provider terminal 130 within the chat room and, accordingly, may execute a payment process initiated by the corresponding payment request message.

In one embodiment, the payment process includes a first step of waiting for the payment of the user terminal 110 according to a payment request from the service provider terminal 130, and a second step of receiving the payment completion of the user terminal 110 related to the payment request. A third step of waiting for the settlement of the service inquiry while updating the progress of the service inquiry according to the payment completion and repeatedly processing the first and second steps for each payment request, and the service inquiry from the user terminal 110 A fourth step of receiving payment approval from the service provider terminal 130 and terminating the payment process for the service inquiry when the payment request for the service is received may be included. The payment process will be described in more detail in FIG. 6 .

In one embodiment, the payment processing unit 370 may monitor the progress of the payment process and collect data on the number of payments and the payment amount of the user. The payment processing unit 370 may execute a payment process according to a payment request message input or requested through the service provider terminal 130 and may collect various payment information generated as the payment process progresses. For example, when payment is completed by the user terminal 110, information such as payment time, payment method, payment amount, payment item, etc. may be collected as payment details processed by the payment completion, and the number of payments according to payment completion can be counted.

Meanwhile, the payment processing unit 370 may operate in conjunction with an external payment server to collect payment information. That is, payment information may be collected by hooking a payment message transmitted to an external payment server on the user terminal 110 or the service provider terminal 130 . In addition, the payment processing unit 370 may generate payment analysis information by accumulating the number of payments and the payment amount for each user, and may generate a report on service use based on this.

In one embodiment, when the chat room creation by the chat room providing unit 350 is detected, the payment processing unit 370 determines whether the user is a regular based on the number of payments and the payment amount, and sends a chat room message to the specific service provider terminal 130 only. can provide That is, the payment processing unit 370 may analyze the user's service use pattern based on payment information generated during the payment process, for example, the number of payments and the payment amount. In addition, the payment processing unit 370 may generate regular customer information of the specific service provider based on the number of times the service of the specific service provider is used, the accumulated usage amount, etc., and when creating a chat room, the specific service provider terminal 130 only You can provide regular customer information. The service provider can increase the user's satisfaction with the service by providing a better service to the user, who is a regular customer, by utilizing the corresponding information.

The control unit 390 controls the overall operation of the house care intermediary device 150, and controls flow or You can manage data flow.

4 is a flowchart illustrating a house care mediation process based on payment advancement according to the present invention.

Referring to FIG. 4 , when the house care mediation device 130 receives a service inquiry matching request from the user terminal 110 through the service matching processing unit 310 (step S410), the service matching the service inquiry It is possible to generate and provide a list of companies related to the companies (step S430). The house care mediation device 130 may transmit a service inquiry to a specific service provider terminal 130 according to a user's selection through the service inquiry transmission unit 330 (step S450).

In addition, when the transmission of the service inquiry is completed, the house care mediation device 130 may create and provide a chat room in which a user and a specific service provider participate in processing the service inquiry through the chat room provider 350 (step S470). When a payment request message related to a service inquiry is detected in the chat room through the payment processing unit 370, the house care mediation device 130 may initiate a payment process (step S490).

5 is a flowchart illustrating an embodiment of a house care mediation process according to the present invention.

Referring to FIG. 5 , the house care mediation device 150 may receive a service inquiry from the user terminal 110 . Separately, the house care mediation device 150 may register a service provider by receiving company information from the service provider terminal 130 . That is, service providers can be managed for each service provider and can be used for matching service inquiries.

In addition, the house care mediation device 150 may store and manage service inquiries received from the user terminal 110 for each user (S510). If a service matching request is received from the user, the house care mediation device 150 may provide a list of inquiries from the user, and when the user selects a specific service inquiry, service providers related to the service inquiry are searched for and a list of service providers is generated. It can be done (S550).

In addition, the house care mediation device 150 may provide the generated list of providers to the user terminal 110, and the user may select one or several service providers included in the list of providers. The house care mediation device 150 may transmit a service inquiry to the service provider terminal 130 according to the user's selection, and may create a chat room related to the service inquiry and transmit it to both terminals (S550). A user and a service provider may conduct a conversation to resolve a service inquiry through a chat room.

In addition, the house care mediation device 150 may implement various additional functions related to service inquiries and provide them in the chat room. For example, a payment processing process may be executed in a chat room of the house care intermediary device 150, evaluation information on a service provider may be provided to a user, and past usage information on a user may be provided to a service provider. .

6 is a diagram for explaining an embodiment of a processing procedure of a payment process according to the present invention.

Referring to FIG. 6 , the house care mediation device 150 may initiate a payment process when a payment request message is detected in the chat room. At this time, the payment process may be performed through predetermined steps.

More specifically, the payment process includes a first step (S610) of waiting for the payment of the user terminal 110 according to the payment request of the service provider terminal 130, and receiving the payment completion of the user terminal 110 related to the payment request. A second step (S620), a third step (S630) of updating the service inquiry progress according to payment completion and waiting for the settlement of the service inquiry while repeatedly processing the first and second steps for each payment request (S630). When a settlement request for service inquiry is received from the terminal 110, a fourth step (S640) of receiving settlement approval from the service provider terminal 130 and terminating the payment process for the service inquiry may be included.

At this time, in the case of the second step (S620), the user can check the payment request message output in the chat room, and accordingly, the user terminal 110 can perform the payment through the application executed on it. At this time, the payment processing unit 370 may transmit information according to payment completion to the user and the service provider as a chat room message in association with the corresponding application.

Meanwhile, in the case of the third step (S630), processing of the corresponding payment request message may be completed according to the payment completion of the user terminal 110, and then the service progress is updated and a new one is received through the service provider terminal 130. You can wait until a payment request message occurs. In addition, the process of updating service contents may include a process of transmitting payment information. Through this, the house care mediation device 150 may collect payment information on the user and service provider.

In the third step (S630), the first to second steps according to the payment request of the service provider terminal 130 may be sequentially repeated until the settlement request of the user terminal 110 is received. At this time, the settlement request may be made in the step of terminating a service procedure for a specific service inquiry. That is, when all individual payment requests generated during the service process are completed and all service inquiries are processed, the user can proceed with the settlement request through the user terminal 110, and the house care mediation device 150 As a response to the settlement request, the service provider terminal 130 is requested to confirm settlement approval, and upon receipt of the confirmation, the procedure for the corresponding service inquiry may be finally terminated. Accordingly, the related payment process may also be terminated.

Although the above has been described with reference to preferred embodiments of the present invention, those skilled in the art will variously modify and change the present invention within the scope not departing from the spirit and scope of the present invention described in the claims below. You will understand that it can be done.

100: House care mediation system
110: user terminal 130: service company terminal
150: house care intermediary device 170: database
210: processor 230: memory
250: user input/output unit 270: network input/output unit
310: service matching processing unit 330: service inquiry transmission unit
350: chat room provision unit 370: payment processing unit
390: control unit

Claims (8)

a service matching processing unit that generates and provides a service provider list of service providers matched to the corresponding service query upon receipt of a matching request for a service inquiry from a user terminal;
a service inquiry transmission unit for transmitting the service inquiry to a terminal of a specific service provider according to a user's selection;
a chat room provision unit generating and providing a chat room in which the user and the specific service provider participate in processing the service inquiry when the transmission is completed; and
When a payment request message related to the service inquiry is detected in the chat room, a payment process is initiated, the progress of the payment process is monitored to collect data on the number of payments and the payment amount of the user, and the creation of the chat room is detected. a payment processing unit determining whether the user is a regular on the basis of the number of payments and the payment amount and providing the message as a chat room message only to the terminal of the specific service provider;
The service matching processing unit includes a category classification module for classifying and providing a plurality of service inquiries by category consisting of a major category, an intermediate category, and a small category; The order of at least one of the middle and small categories is rearranged by reflecting the user's sequential selection, and the update criteria are dynamically determined according to the time, user's location, and type of service inquiry. A category update module to which customized criteria derived according to previous service use details are applied; an interface providing module that creates and provides an interface for inputting details of a service inquiry when selection of a category is completed; a location detection module for detecting a first location of the user terminal; a location determination module for determining a second location of the service query based on details of the service query; and a list generation module for determining a service area defined based on the first and second locations and generating a list of service providers for service providers registered in the corresponding service area, wherein the service inquiry is sent to the user's inquiry. Save by adding to the list,
The inquiry list is implemented as an index tree for categories composed of a major category, a middle category, and a small category, and includes a root node corresponding to the major category and a leaf node corresponding to the small category. Details are stored in the leaf node in the form of a chain,
The service inquiry transmission unit sequentially transmits the service inquiry to corresponding service provider terminals when the user selects a plurality of companies in the list;
If the corresponding service provider terminals are distributed in different areas among a plurality of areas defined according to the distance based on the location of the user, the details of the service inquiry are determined according to the priority of each area in the transmission process. Some of them are selectively removed,
The payment process may include a first step of waiting for the payment of the user terminal according to the payment request of the service provider terminal; A second step of receiving payment completion of the user terminal related to the payment request; a third step of updating the progress of the service inquiry according to the completion of the payment and waiting for the settlement of the service inquiry while repeatedly processing the first and second steps for each payment request; and a fourth step of receiving settlement approval from the service provider terminal when receiving a settlement request for the service inquiry from the user terminal and terminating the payment process for the service inquiry. House care intermediary device.
delete delete delete delete delete delete Payment advancement-based house care service matching processing unit, service inquiry transmission unit, chat room provision unit, and payment processing unit based on payment advancement performed in the payment advancement-based house care mediation device including a service matching processing unit, a service inquiry transmission unit, a chat room provision unit, and a payment processing unit. In the payment advancement-based house care mediation method performed in a payment advancement-based house care mediation device comprising:
generating and providing, through the service matching processing unit, a list of service providers matching the service inquiry when a matching request for a service inquiry is received from a user terminal;
transmitting the service inquiry to a terminal of a specific service provider according to a user's selection through the service inquiry transmission unit;
generating and providing, through the chat room providing unit, a chat room in which the user and the specific service provider participate in processing the service inquiry when the transmission is completed; and
Through the payment processing unit, when a payment request message related to the service inquiry is detected in the chat room, a payment process is initiated, and the progress of the payment process is monitored to collect data on the number of payments and the payment amount of the user, When the creation of the chat room is detected, determining whether the user is a regular on the basis of the number of payments and the payment amount, and providing the message as a chat room message only to the terminal of the specific service provider;
The step of generating and providing the list of companies includes adding and storing the service inquiry to the list of inquiries of the user,
The service matching processing unit includes a category classification module for classifying and providing a plurality of service inquiries by category consisting of a major category, an intermediate category, and a small category; The order of at least one of the middle and small categories is rearranged by reflecting the user's sequential selection, and the update criteria are dynamically determined according to the time, user's location, and type of service inquiry. A category update module to which customized criteria derived according to previous service use details are applied; an interface providing module that creates and provides an interface for inputting details of a service inquiry when selection of a category is completed; a location detection module for detecting a first location of the user terminal; a location determination module for determining a second location of the service query based on details of the service query; and a list creation module for determining a service area defined based on the first and second locations and generating the list of service providers registered in the service area,
The inquiry list is implemented as an index tree for categories composed of a major category, a middle category, and a small category, and includes a root node corresponding to the major category and a leaf node corresponding to the small category. Details are stored in the leaf node in the form of a chain,
Transmitting the service inquiry includes sequentially transmitting the service inquiry to corresponding service provider terminals when the user selects a plurality of companies on the list of providers;
If the corresponding service provider terminals are distributed in different areas among a plurality of areas defined according to the distance based on the location of the user, the details of the service inquiry are determined according to the priority of each area in the transmission process. Some of them are selectively removed,
The payment process may include a first step of waiting for the payment of the user terminal according to the payment request of the service provider terminal; A second step of receiving payment completion of the user terminal related to the payment request; a third step of updating the progress of the service inquiry according to the completion of the payment and waiting for the settlement of the service inquiry while repeatedly processing the first and second steps for each payment request; and a fourth step of receiving settlement approval from the service provider terminal when receiving a settlement request for the service inquiry from the user terminal and terminating the payment process for the service inquiry. House care brokerage method.

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