KR102117348B1 - Schedule management system for rent car staff - Google Patents

Abstract

The present invention relates to a schedule management system for staff of a rent car company, to check moving lines and task processing statuses of all staff through an application and on the web. According to an embodiment of the present invention, the schedule management system comprises: a schedule assignment terminal used by a schedule assignment manager, who assigns a scheduled task of each field staff of the rent car company, and receiving the scheduled task of the staff from the schedule assignment manager by each field staff to register the same to a staff schedule management server; a field staff terminal used by the field staff, displaying the scheduled task assigned to the field staff, and receiving a matched schedule execution button from the field staff whenever the scheduled task assigned to the field staff is completed to request the staff schedule management server to update a staff schedule screen; the staff scheduled management server generating the staff schedule screen displaying the scheduled task of each field staff inputted through the schedule assignment terminal to provide the staff schedule screen to the schedule assignment terminal and an administrator terminal, and updating a progress status of the scheduled task of the staff on the staff schedule screen whenever the schedule execution button is pressed in the field staff terminal; and the administrator terminal used by an administrator of the rent car company and displaying the staff schedule screen updated in real time by information registered from the schedule assignment terminal and the field staff terminal.

Description

Schedule management system for rent car staff}

The present invention relates to a schedule management system, which relates to a rental car employee schedule management system for managing schedules of rental car employees.

Generally, a rental refers to a predetermined rent paid in exchange for allowing a required object to be borrowed for a certain period of time, characterized in that the rental period is made in a relatively short period and the target is unspecified. . A rental car means a rental car to which the object of the rental is applied to the vehicle, and is also used by designating a sales office. Vehicles have become an essential means of transportation for modern people. In recent years, the vehicle rental market has grown significantly due to changes in the concept of ownership of vehicles, commuting, and the need for tourist attractions.

If the rental vehicle needs to be received at the repair center due to a breakdown, accident, etc., the rental car staff visits the customer, takes over one of the company's vehicles to the customer, takes over the rental car vehicle to be delivered to the repair center, and puts it in the repair center. . And when the repair is completed, the repair center collects the rental car vehicle, delivers it to the customer, and recovers the existing company vehicle.

As such, the rental car company employs a number of off-the-shelf employees who will deliver the vehicle to the vehicle and perform re-delivery after receiving, receiving, and repairing the rental car.

However, there is no means to efficiently manage the schedules of these employees.

Korea Patent Publication 10-2003-0075071

The technical problem of the present invention is to make it possible to check the current status of all movements and business processes of the rental car employees from work to work through the app and the web. In addition, it is intended to calculate the work processing status of rental car employees as points for each individual and provide them with numerical information.

An embodiment of the present invention is a terminal used by a schedule assigning person who assigns a schedule task of each external employee who works in a rental car company, and receives an employee schedule task from each schedule employee for each external employee and registers it as an employee schedule management server. Schedule assignment terminal; As a terminal used by outside employees, it displays the scheduled tasks of the assigned outside employees, and when the task of allocating the assigned employees is completed, the matching schedule execution button is input from the outside employees, and the employee schedule is updated and reflected on the employee schedule screen. An external employee terminal requesting the management server; An employee schedule screen that displays the schedule work of each non-working employee input through the schedule assignment terminal is generated and provided to the schedule allocation terminal and the management terminal, and the employee schedule is matched whenever the schedule execution button is pressed from the external employee terminal. An employee schedule management server that updates and reflects the progress of work on the employee schedule screen; As a terminal used by an executive of a rental car company, an executive terminal displaying an employee schedule screen that is updated and reflected in real time according to information registered from the schedule assignment terminal and an external employee terminal.

The schedule assignment terminal, a delivery reservation to designate a dispatcher to perform the delivery of the vehicle to be repaired, the reservation to reserve the vehicle to be delivered to the customer, and the delivery of the customer's rental car to be repaired to the repair center. Designate an employee, return the repaired customer car from the repair center, deliver it to the customer, schedule a round-trip reservation to return the replacement vehicle, and designate a round-trip employee to designate the round-trip employee to receive the replacement vehicle. You can register as a management server.

The external employee terminal, the information about the reservation and the allocation of assignments assigned to the logged-in external employees, and the delivery departure button received at the time of departure to deliver the replacement vehicle to the customer, and the delivery of the replacement vehicle to the customer Departure completion button, which is input when the customer's rental car is collected, and the completion button, which is input when the customer's rental car is put into the repair center, and the input that is received when the customer's car is departed from the repair center Displays an employee schedule screen that displays a button, a vehicle completion button that is received when the repaired customer car is delivered to the customer, and the replacement vehicle is received from the customer, and a car wash registration button that receives the car wash registration of the collected replacement vehicle. When the employee schedules tasks including departure, dispatch completion, arrival completion, departure completion, collection completion, and car wash registration are performed, buttons corresponding to the employee schedule tasks performed are received from outside employees. A matching employee schedule task may be requested to the employee schedule management server to reflect the update on the employee schedule screen.

The employee schedule management server generates an employee schedule screen displaying allocation reservations and round-trip reservations assigned to each external employee through each of the schedule assignment terminals for each external employee, and provides them to an external employee terminal and an executive terminal, and the dispatch departure button Whenever the dispatching completion button, the arrival completion button, the departure start button, the recovery completion button, and the car wash registration button are pressed, the matching employee schedule task may be updated and reflected on the employee schedule screen.

The employee schedule management server accumulates '+1' for each external employee when the dispatch departure button, dispatch completion button, arrival completion button, departure button, collection completion button, and car wash registration button are pressed. It is possible to ensure that the points earned by each employee are reflected in the personnel evaluation.

The employee schedule screen may display and provide the current location of the outside employee and the currently executing schedule task on the map in the form of an icon.

The employee schedule screen allows the location of a scheduled travel destination of an outside worker to be notified to the terminal of the outside worker by dragging an icon on the map displayed on the schedule assignment terminal, and the location of the outside worker by clicking on the icon on the map displayed on the schedule assignment terminal. Schedule scheduled work can be notified to the employee terminal of the outside job.

According to the embodiment of the present invention, it is possible to perform efficient employee management management by checking all mobile traffic lines and work processing status of employees from outside to work through the app and the web.

In addition, according to the embodiment of the present invention, by calculating the work processing state as each individual point and providing it as numerical information, it is possible to recognize individual work ability and integrity, thereby improving not only the efficiency of human management but also the improvement of individual work. have.

1 is an exemplary illustration of employee schedule management according to an embodiment of the present invention.
2 is a block diagram of a rental car employee schedule management system according to an embodiment of the present invention.
3 is an exemplary illustration of an employee schedule job according to an embodiment of the present invention.
4 is an exemplary illustration of an employee schedule screen displaying employee schedule tasks according to an embodiment of the present invention.
Figure 5 is an exemplary illustration of the employee schedule work displayed on the map according to an embodiment of the present invention.

Hereinafter, advantages and features of the present invention, and a method of achieving them will be clarified with reference to embodiments described below in detail together with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below, but will be implemented in various different forms, and is provided to completely inform the person of ordinary skill in the art to which the present invention belongs. As such, the invention is only defined by the scope of the claims. In addition, in the description of the present invention, if it is determined that related known technologies may obscure the subject matter of the present invention, detailed descriptions thereof will be omitted.

1 is an exemplary illustration of employee schedule management according to an embodiment of the present invention, FIG. 2 is a configuration diagram of a rental car employee schedule management system according to an embodiment of the present invention, and FIG. 3 is an employee according to an embodiment of the present invention An example illustration of a schedule task, FIG. 4 is an example illustration of an employee schedule screen displaying an employee schedule task according to an embodiment of the present invention, and FIG. 5 is an example illustration of an employee schedule task according to an embodiment of the present invention displayed on a map. to be.

In this specification, the term "rental car" is used as a concept to include all rented vehicles of all types provided at a price.

In order to help the understanding of the present invention, a description will be given as an example of a lot of accidents made by a rental car company.

Explaining when a company vehicle is assigned to a dispatcher and a customer vehicle to a repair center, the schedule assigner makes a vehicle [distribution reservation] to an outside employee through the app or the web. Outside employees can check their reservation on the app screen, click the [Departure Departure] button, and depart to the destination. After arriving at the delivery point, the outside employee delivers a company vehicle to the customer and clicks the [Complete Delivery] button.

The customer vehicle, the accident vehicle, moves to the repair shop. If you have received a customer car at the repair shop, click the [Finished Delivery] button. After that, when the customer vehicle has been repaired, the schedule assignment manager clicks the [scheduled return] button to the outside employee and registers as the next employee. Outside employees can check the vehicle coming on the screen of their app, and depart to the stop with the [Start] button. When the accident vehicle is shipped from the repair shop again, click the [Delivery Completed] button and deliver the customer vehicle to the customer. After delivery of the customer vehicle, if the company rents a vehicle, click the [Complete Vehicle] button. When the vehicle is returned, the [Car wash registration] button allows the (B) employee to notify the car that the car will be washed by what time.

Therefore, the present invention is performed every time a series of processes of "Reservation reservation → Assignment of allocation → Departure departure → Delivery completion → Receipt completion → Scheduled return → Scheduled assignment → Delivery completion → Retirement completion → Car wash information entry" is performed in real time. By grasping the circulation, the summary is shown on the main screen of the app and the web, and the manager can grasp the movement of outside employees on the main screen. Therefore, as illustrated in FIG. 1, it is possible to bring an effect of directly observing each one of the employees of an outside job who performs outside jobs such as dispatching, receiving, returning, shipping, refueling, and washing.

For this, the rental car employee schedule management system of the present invention includes a wired / wireless communication network 100, a schedule assignment terminal 200, an external employee terminal 400, an employee schedule management server 500, and an executive terminal (as shown in FIG. 2). 300).

The wired / wireless communication network 100 is a communication network supporting wired communication or wireless communication between the schedule assignment terminal 200, the external employee terminal 400, the employee schedule management server 500, and the management terminal 300. When the wired / wireless communication network 100 is implemented as a wireless communication network, a wireless mobile communication network including a base transceiver station (BTS), a mobile switching center (MSC), and a home location register (HLR) may be used. Data communication. In addition, when the wired / wireless communication network 100 is implemented as a wired communication network, data communication may be performed according to an Internet protocol such as Transmission Control Protocol / Internet Protocol (TCP / IP).

The schedule assignment terminal 200 is a terminal used by a schedule assignment person who assigns a schedule task of each external employee who works in a rental car company. Although the drawing shows a smartphone, various devices such as a laptop, tablet, desktop PC, etc. It will be apparent that a communication terminal can be used.

The schedule assignment terminal 200 receives the employee schedule work from the schedule assignment manager for each non-working employee and registers it with the employee schedule management server 500. In other words, dispatcher reservations to designate a dispatcher who will deliver a surrogate vehicle that will replace the customer's rental car to be repaired and deliver the customer car to be repaired to the repair center, designate a dispatcher to designate a dispatcher to perform the distribution of the surrogate vehicle, and repair The employee schedule management server (500) receives the completed customer rental car from the repair center, delivers it to the customer, and schedules a reservation to receive a replacement vehicle, and a reservation assignment to designate the next employee to perform the return from the schedule assignment manager (500) ).

For example, the schedule assigner sets up a scheduler dispatcher that delivers a truck vehicle to replace the customer car to be repaired to the first customer, the first place, and sets up a reservation booker who receives the customer car to be repaired to the repair center, and provides it to an outside A employee. You can designate a schedule for dispatching to one location, set up a reservation for the dispatcher who delivers the vehicle to replace the customer rental car to be repaired to the second customer, the second place, and sets the dispatcher's reservation to receive the repaired car to the repair center. You can appoint an assignment schedule to the second location for the staff. Likewise, the schedule work for returning employees from outside work to the third location can be designated.

The schedule work of these non-working employees may include not only dispatching and returning tasks, but also various tasks such as refueling, inspection, and car washing, as shown in FIG. 3, and the schedule assigning staff respectively according to the current position of each non-working employee By assigning and designating a schedule task, the employee schedule management server 500 is registered.

The employee schedule management server 500 has the same configuration as a typical web server in hardware, and is implemented in various languages such as C, C ++, Java, Visual Basic, and Visual C in software. It contains a program module that functions. In addition, it can be implemented using web server programs provided in various ways according to operating systems such as DOS, Windows, Linux, Unix, and Macintosh on general server hardware. have.

The employee schedule management server 500 notifies the corresponding external employee terminal 400 of the schedule job of each external employee input through the schedule assignment terminal 200. In addition, an update-displayed employee schedule screen is generated by reflecting the schedule work of each external employee input through the schedule assignment terminal 200 and provided to the schedule assignment terminal 200 and the management terminal 300. Therefore, the schedule assignment manager and the manager can check the current working status of each non-working employee in real time.

In addition, the employee schedule management server 500 updates and reflects the progress of the matching employee schedule job on the employee schedule screen whenever the schedule execution button is pressed from the external employee terminal 400. That is, the employee schedule management server 500 generates an employee schedule screen that displays the assignment reservations and the reservation reservations assigned to each of the non-working employees through the schedule assignment terminal 200 for each of the non-working employees, and thus the outside-working employee terminal 400 and the manager Provided to the terminal 300, the dispatch schedule button, the dispatch completion button, the arrival completion button, the departure start button, the recovery completion button, and the car wash registration button are updated and reflected on the employee schedule screen, which matches the matching employee schedule task. do. For example, if the first employee of an external worker wears a customer car to the repair center, the button of the completion of the receipt is pressed through the terminal of the first employee of the external worker, and when such a button for completing the receipt is pressed, it is reflected in the schedule work of the first employee of the external worker And display it on the employee schedule screen.

The external employee terminal 400 is a terminal used by an external employee, and although a smart phone is illustrated in the drawing, various wireless communication terminals such as navigation, tablet, and PMP may be applicable in addition to the smartphone.

The external employee terminal 400 displays a schedule job of an external employee who is notified from the employee schedule management server 500. For example, as shown in FIG. 4, the employee schedule task assigned to each of the non-working employees is displayed in the form of a schedule situation board.

In addition, the external employee terminal 400 receives a matching schedule execution button whenever the employee schedule job is completed and requests the employee schedule management server 500 to reflect the update on the employee schedule screen.

That is, the external employee terminal 400, the information about the reservation and return reservation assigned to the logged-in external employee, the dispatch departure button received at the time of departure to deliver the replacement vehicle to the customer, and the replacement vehicle to the customer When the delivery is completed and the customer's rental car is returned to the customer, and the delivery completion button received when the customer's rental car is collected, the customer's rental car is received at the repair center, and the completed delivery's received button and the repaired customer's rental car are shipped from the repair center and departed to the customer Employee schedule with the input start button, the return completion button received when the repaired customer rental car is delivered to the customer, and the replacement vehicle is collected from the customer, and the car wash registration button receiving the car wash registration of the collected replacement car The screen is displayed, and a button matching an employee schedule task that is performed whenever an employee schedule task including dispatch departure, dispatch completion, receipt completion, departure start, collection completion, and car wash registration is performed is input from an external employee and input. The employee schedule management server 500 requests the employee schedule task matching the button to be updated on the employee schedule screen.

For example, if the first employee in the outside office wears a customer car to the repair center, the button for completing the delivery is pressed. If the button for the completion of the receipt is pressed, the customer schedule information, the employee information for the outside worker, and the receipt information are the employee schedule management server ( 500) and request to be reflected in the employee schedule work. Accordingly, an external employee can register his / her work situation in real time with the simple button manipulation to the employee schedule management server 500.

The executive terminal 300 is a terminal used by an executive of a rental car company. Although the desktop PC is illustrated in the drawing, various communication terminals such as a smart phone may be used in addition to the desktop PC. The manager terminal 300 displays an employee schedule screen that is updated and reflected in real time according to information registered from the schedule assignment terminal 200 and the external employee terminal 400. Therefore, the main screen of the executive terminal 300 briefly shows the current status of the outside employees, so that the representative who manages the outside employees' schedule can see the movement route at a glance through the app and the web. It is possible to have the same effect as observing each of the outside employees directly.

For example, in the employee schedule screen, as shown in FIG. 4, the employee schedule task assigned to each of the non-working employees is displayed on the employee schedule screen in the form of a schedule situation board. In addition, statistical management information may be provided on the employee schedule screen, and schedule work processing statistics of each non-working employee may be displayed.

On the other hand, the employee schedule management server 500, the dispatch button, dispatch completion button, arrival completion button, departure start button, collection completion button, car wash registration button for each non-working employee is pressed '+' It is possible to earn 1 ', and it can be implemented so that the points earned by each employee are reflected in personnel performance. The button that is pressed each time is counted and the points are counted, and the personnel evaluation is high for the employee who gets the highest point once a month. This is to increase the concentration and promptness of the work of the outside workers by providing the points reflected in the personnel reviews every time the button is pressed, in order to increase the personnel overtime for the outside workers who have processed a lot of scheduled tasks in a short time.

On the other hand, the employee schedule screen displays not only the current location and the current scheduled task of the outside worker, but also the current location of the outside worker on the map and the currently executing schedule task on the map as shown in FIG. Can be provided. Therefore, if you click the [Departure Departure] button of an outside employee, it is displayed on the map reflecting your location as the address of the location you want to dispatch. It will be more convenient to check where each of the outside employees is located on the map.

Furthermore, the location of the scheduled travel destination of the outside worker may be notified to the outside worker terminal 400 by the icon dragging movement on the map displayed on the schedule assignment terminal 200. For example, when the location of the first employee of the outside job is displayed in the form of an icon in the first place, the location of the next business trip of the second employee of the outside job can be changed by dragging the icon location of the first employee of the outside job to the second location. Therefore, the schedule assigner can easily designate a place.

In addition, it is possible to make the scheduled employee's scheduled work to be notified to the external employee terminal 400 by clicking the icon on the map displayed on the schedule assignment terminal 200. For example, when the icon of the first employee in the outside position displayed in the first place on the map is in a factory-completed state, a turn can be designated by double-clicking. Therefore, it is possible to easily instruct the first employee of the outside work to perform another turn job after the completion of the shipment, by simply double-clicking the icon representing the first employee of the outside work.

The above-described embodiments in the description of the present invention are selected and presented as the most preferable examples to help the understanding of those skilled in the art among various possible examples, and the technical spirit of the present invention is not necessarily limited or limited by these embodiments only. , Various changes and modifications and equivalent other embodiments are possible without departing from the technical spirit of the present invention.

100: wired or wireless communication network
200: schedule assignment terminal
300: executive terminal
400: external employee terminal
500: employee schedule management server

Claims (7)

A terminal used by a schedule assigning person to assign a schedule task of each of the non-working employees who work in a rental car company, a schedule assignment terminal that receives an employee schedule task from each of the non-working staff and registers it as an employee schedule management server;
As a terminal used by outside employees, it displays the scheduled tasks of the assigned outside employees, and when the task of allocating the assigned employees is completed, the matching schedule execution button is input from the outside employees, and the employee schedule is updated and reflected on the employee schedule screen. An external employee terminal requesting the management server;
An employee schedule screen that displays the schedule work of each non-working employee input through the schedule assignment terminal is generated and provided to the schedule allocation terminal and the management terminal, and the employee schedule is matched whenever the schedule execution button is pressed from the external employee terminal. An employee schedule management server that updates and reflects the progress of work on the employee schedule screen;
As a terminal used by the manager of the rental car company, the management terminal for displaying an employee schedule screen that is updated and reflected in real time according to the information registered from the schedule assignment terminal and the external employee terminal; includes,
The schedule assignment terminal, a delivery reservation to designate a dispatcher to perform the delivery of the vehicle to be repaired, the reservation to reserve the vehicle to be delivered to the customer, and the delivery of the customer's rental car to be repaired to the repair center. Designate an employee, return the repaired customer car from the repair center, deliver it to the customer, schedule a round-trip reservation to return the replacement vehicle, and designate a round-trip employee to designate the round-trip employee to receive the replacement vehicle. Register as a management server,
The external employee terminal, the information about the reservation and the allocation of the assignment assigned to the logged-in external employee, the dispatch button to be received at the time of departure to deliver the replacement vehicle to the customer, and the delivery of the replacement vehicle to the customer Departure completion button, which is input when the customer's rental car is collected, and the completion button, which is input when the customer's rental car is put into the repair center, and the input that is received when the customer's car is departed from the repair center Displays an employee schedule screen that displays a button, a vehicle completion button that is input when the repaired customer rental car is delivered to the customer, and the replacement vehicle is collected from the customer, and a car wash registration button that receives the car wash registration of the collected replacement vehicle. ,
Each time a staff schedule task including departure, dispatch completion, receipt completion, departure completion, collection completion, and car wash registration is performed, a button matching an employee schedule task that is performed is input from an outside worker, and matching with the input button Rent-a-car employee schedule management system that requests the employee schedule management server to reflect the updated employee schedule tasks on the employee schedule screen.
delete delete The method according to claim 1, The employee schedule management server,
Through the above schedule assignment terminal, an employee schedule screen is displayed, which displays the assignment reservation and the assignment of reservations assigned to each employee of the outside job for each employee of the outside job, and provides them to the outside employee terminal and the executive terminal. A rental car employee schedule management system that updates and reflects matching employee schedule tasks on the employee schedule screen whenever the button, start button, collection completion button, and car wash registration button are pressed.
The method according to claim 4, The employee schedule management server,
For each employee of outside work, the dispatch departure button, dispatch completion button, arrival completion button, departure start button, recall completion button, and car wash registration button are accumulated so that the number of external employees is earned by '+1'. Rental car staff schedule management system, characterized in that to be reflected in the personnel performance.
The method according to claim 4, The employee schedule screen,
A rental car employee schedule management system, characterized by providing the current location of a non-working employee and the current scheduled work on the map in the form of icons.
The method according to claim 6, The employee schedule screen,
The location of the scheduled travel destination of the outside worker is notified to the terminal of the outside worker by dragging the icon on the map displayed on the schedule assignment terminal, and the scheduled task of the outside worker is scheduled by the click on the icon on the map displayed on the schedule assignment terminal. Car rental schedule management system, characterized in that to be notified to the terminal.

Images