KR101806175B1 - System and method for managing situation based on call using multiple-communictaions - Google Patents

Abstract

The present invention relates to an event handling system and a method thereof, capable of delivering event information from a server to a relevant receiver through multi-communication and confirming real-time action for the corresponding event based on a response of the receiver. The system includes: a service providing server designating a relevant receiver group and a group ID for an event about a corresponding situation, and transmitting the event information about the situation with the designated group ID through unidirectional multicast communication; and a receiver terminal identifying the group ID received from the service providing server and receiving and displaying the event information in accordance with whether the ID is matched or not, and exchanging information about a handling situation and the confirmation of a position of the receiver with the service providing server through bidirectional communication.

Description

[0001] SYSTEM AND METHOD FOR MANAGING SITUATION BASED ON CALL USING MULTIPLE-COMMUNICATION [0002]

The present invention relates to a situation coping system and method, in which a server transmits event information to a related receiver using a multiple communication method, and can confirm a real-time countermeasure of a corresponding event situation based on a response of the receiver.

Generally, emergency situations or measures related to security are required in the indoor or outdoor areas requiring security or safety (hereinafter referred to as "security"), such as home, hospital, Notify the city-related recipient through message or telephone. Therefore, the recipient who receives the relevant notification will perform individual actions according to each situation to resolve the situation.

However, in the conventional situation coping method, if a message or a telephone is not received according to the personal circumstances of the receiver, or if the receiver is physically unable to process it, it may be difficult to cope with the situation.

In addition, it is difficult to confirm whether the person in charge of handling the situation is handling the situation properly.

In addition, the conventional situation coping method can be applied to an emergency situation that requires safety, for example, in an emergency situation in a hospital environment where anxiety should be avoided, Information about the situation may be exposed, which may cause anxiety or rather a deterioration in stability.

As related prior art documents, Korean Patent Registration No. 10-0860411 entitled " Interactive Local Advertisement System and Method Using Multicast, " filed on Sep. 19, 2008 is available.

In the present invention, when a corresponding event such as a security-related emergency situation is to be handled, the server transmits the event information to the relevant recipient using the multiple communication method, and when the receiver receives the response, the information is exchanged between the server and the recipient The present invention provides a system and method for handling situation response based on a recipient response using a multiple communication method, which can instantly and easily cope with a situation without being exposed to the outside.

It is another object of the present invention to provide a location tracking system that monitors the location of a related recipient in real time to monitor the coping situation of each recipient according to an event, and even if there is no response to the event information from the recipient, So that it is possible to automatically check whether or not the recipient performs the action.

It is a further object of the present invention to monitor the progress of a situation based on a recipient's response based on the response of the recipient, And to enable real-time response through additional calls using multiple communication methods.

According to another aspect of the present invention, there is provided a system for coping with a situation in which a receiver-response-based situation processing system using a multiple communication method according to the present invention is used, A service providing server for transmitting the event information on the occurrence of the situation together with the designated group ID in a unidirectional multicast communication method; A recipient terminal for identifying the group ID received from the service providing server, receiving and displaying the event information according to whether the group ID is identical or not, and exchanging information through bi-directional communication with the service providing server to cope with the event information; .

At this time, the receiver terminal transmits an acknowledgment message for the event information to the service providing server, and the service providing server confirms whether or not the receiver performs the countermeasure by receiving the acknowledgment message, do.

In addition, the service providing server performs bidirectional communication with the corresponding receiver terminal upon receipt of the reception acknowledgment message, and transmits the additional information on the event information according to a request of the receiver terminal or according to the set scheduling, As shown in FIG.

Also, the service providing server monitors the progress status of the corresponding situation by confirming the position with respect to the receiver terminal included in the related receiver group.

In addition, the service providing server can automatically confirm whether or not to perform the response to the corresponding situation if the receiver terminal has moved from the receiver terminal through the location check even if the receiver does not receive the acknowledgment message for the event information .

In addition, if the service providing server does not receive the acknowledgment message for the event information from the receiver terminal or does not move the receiver terminal through the location check, the service providing server informs the receiver group related to the event information Information is retransmitted to the unidirectional multicast communication method.

In addition, the service providing server may retransmit the event information to a corresponding recipient group by re-designating the recipient group only for the recipient terminal that does not receive the acknowledgment message from the recipient group related to the event information or does not move the location .

In addition, the receiver terminal may request the service providing server to request arrival notification and service start request at the corresponding place based on the personal ID, and the receiver terminal applies for the telephone call of the smart phone or application execution, Provides event information including the personal ID requested from the receiver terminal to the receiver group related to the occurrence of the event, and starts the service only when the receiver terminal performs the dialing or application execution to provide the event information can do.

Further, the status processing system according to the embodiment of the present invention may further include an illumination ID tag to which a unique code is assigned to identify a plurality of lights installed in the corresponding place, The unique code and the location information in which the illumination is installed are matched and recorded in a database. When the inherent code recognized from the neighboring identification tag for illumination is received, based on the location information of the illumination matched with the inherent code The location of the receiver terminal can be determined.

According to another aspect of the present invention, there is provided a method of processing a system for handling a receiver response-based situation processing method using a multiple communication method according to the present invention, the method comprising the steps of: Assigning a related group of recipients and a group ID when an event occurs and transmitting the event information about the occurrence of the situation together with the designated group ID in a unidirectional multicast communication method; Identifying the group ID received from the service providing server by the receiver terminal of the system and receiving and displaying the event information according to the match; And exchanging information through the bidirectional communication with the service providing server to cope with the event information.

The receiver terminal transmits an acknowledgment message for the event information to the service providing server after receiving and displaying the event information, and when the service providing server receives the acknowledgment message, And recording and managing it in the database.

The service providing server may further include a step of monitoring the progress of the corresponding situation by confirming a position with respect to the receiver terminal included in the related receiver group.

According to the present invention, when a situation occurs such as a security-related emergency situation, the server transmits corresponding situation event information to a related receiver through a unidirectional multicast communication method, and when the receiver receives the response, the server and the receiver communicate with each other through a bidirectional communication method Since information exchange enables real-time countermeasures against the situation, it is possible to promptly and easily cope with the situation without being exposed to the outside.

In addition, the present invention has the effect of monitoring the coping state of the recipient by event by checking the position of the relevant recipient in real time through the position tracking system.

In addition, according to the present invention, it is determined that a countermeasure against a corresponding situation is performed according to a movement of a recipient, and it is possible to automatically check whether a countermeasure is performed by a recipient even if there is no response from the recipient.

In addition, the present invention monitors whether a real-time countermeasure is being performed on a corresponding situation based on a response of a receiver. When the server transmits the event information to a related receiver and there is no special response or position movement from the receiver, Real-time response is possible through additional call using communication method.

Such a system of the present invention selectively delivers urgent messages or situation messages only to specialists who need to cope with emergencies in hospitals that are quiet, comfortable, and should avoid anxiety, And the like.

In addition, the system of the present invention can be applied not only to areas where security is required, such as when an operation that is not exposed to the outside must be instructed in a military operation in a field environment, It is applicable to a variety of technical fields such as when a worker needs to be instructed and contacted by a specific worker or a work group in the environment, or when a job order is required for managing a product in a department store or a large-scale shopping mall.

1 is a diagram illustrating a network relationship of a recipient response based context response system using a multiple communication method according to an embodiment of the present invention.
2 is a diagram illustrating a configuration of a service providing server applied to a system according to an embodiment of the present invention.
3 is a diagram illustrating a configuration of a receiver terminal applied to a system according to an embodiment of the present invention.
4 is a flowchart illustrating a recipient response-based situation handling method using a multiple communication method according to an embodiment of the present invention.
FIG. 5 is a flowchart for explaining a method of determining whether a state response is proceeded through location confirmation of a receiver terminal.

It is noted that the technical terms used herein are used only to describe specific embodiments and are not intended to limit the invention. Also, the technical terms used herein should be interpreted in a sense that is generally understood by those skilled in the art to which the present invention belongs, unless otherwise defined in this specification, and it should be understood that an overly comprehensive It should not be construed as a meaning or an overly reduced meaning.

Also, the singular forms "as used herein include plural referents unless the context clearly dictates otherwise. In the present application, the term "comprising" or "comprising" or the like should not be construed as necessarily including the various elements or steps described in the specification, Or may be further comprised of additional components or steps.

Hereinafter, the present embodiment will be described in detail with reference to the accompanying drawings.

1 is a diagram illustrating a network relationship of a recipient response based context response system using a multiple communication method according to an embodiment of the present invention.

The receiver response based context handling system using the multiple communication method according to an embodiment of the present invention includes a service providing server 100 and a receiver terminal 300. These systems include a unidirectional multicast communication network 210 and a bidirectional communication network 220, And transmits / receives information about the event or the corresponding situation.

In particular, the system of the present invention transmits event information for a corresponding situation from the service providing server 100 to the receiver terminal 300 through the unidirectional multicast communication network 210 when the corresponding situation occurs, The recipient terminal 300 is associated with the service providing server 100 through the two-way communication network 220 and receives additional information in response to the corresponding situation.

Here, the uni-directional multicast communication network 210 includes a network for transmitting information in a unicast direction of a terminal from a server in a multicast transmission manner, and a bidirectional communication network 220 includes information Lt; RTI ID = 0.0 > and / or < / RTI >

For example, the uni-directional multicast communication network 210 may include a light communication, a Bluetooth low energy (BLE), a wireless multicast communication, a mobile communication network such as 3G or LTE, A mobile communication network such as 3G or LTE can be applied.

Although the unidirectional multicast communication network 210 and the bidirectional communication network 220 are illustrated as different communication networks in FIG. 1 for the sake of convenience of understanding, the unidirectional multicast communication method and the bidirectional communication method using the same physical communication network such as WiFi It can be used for two purposes of communication method. For example, a unidirectional communication function can be performed through a communication network capable of bidirectional communication.

The administrator terminal 400 may be optionally configured.

The manager terminal 400 is connected to the service providing server 100 and receives the event occurrence contents from the manager when the event is generated for the corresponding situation and delivers the contents to the service providing server 100. The administrator terminal 400 is connected to the receiver terminal 300 through the service providing server 100 and inputs additional information in real time from the manager as a countermeasure against the situation and receives additional information inputted to the receiver terminal 300 To the service providing server 100 for delivery.

In addition, the administrator terminal 400 may receive a group of recipients related to the event when the event occurs and deliver it to the service providing server 100. For example, when an emergency patient is caused by a traffic accident in a hospital, the administrator terminal 400 may receive the orthopedic physician who can treat the emergency doctor as a recipient group and deliver the doctor. However, the present invention is not limited thereto, and the above setting function can be automatically performed by the service providing server 100 as needed.

The service providing server 100 records event information including an event occurrence content in a database upon occurrence of an event for the corresponding situation, and designates a receiver group and a group ID related to the event. The recipient group can extract one or more users related to the related field, affiliation, category, type, and the like from the member list registered in the service providing server 100 and assign the group ID to the extracted recipient group. The group ID may include at least one of a code for identifying a group of recipients or a corresponding status code, a recipient ID to be managed, and a terminal number capable of being received by the recipient.

For this purpose, the database stores the information of the recipients classified into related fields, affiliation, category, and type. The information of the recipients basically includes the recipient's personal information as well as the terminal numbers receivable by the recipient.

The group of recipients can be predefined according to the type of event and can be specified through real-time grouping at the time the event occurs.

When the receiver group is designated as described above, the service providing server 100 transmits the event information including the event occurrence contents together with the designated group ID in a one-to-one unidirectional multicast manner. Through the transmission, the service providing server 100 transmits the same event information so that a plurality of receiver terminals 300 can receive simultaneously, but only a plurality of receiver terminals 300 having a specified group ID receive event information .

Thereafter, the service providing server 100 receives an acknowledgment message from the recipient terminal 300 in response to the event information transmitted to the recipient terminal 300, and confirms whether or not the corresponding recipient is performing the response. And records and manages the confirmation results in the database.

In addition, the service providing server 100 performs bi-directional communication with the corresponding recipient terminal 300 by receiving the acknowledgment message, and transmits the additional information on the event information to the recipient terminal 300 based on the response of the recipient terminal 300 300), thereby guiding the recipient to actively cope with the situation.

At this time, since the service providing server 100 exchanges information with the recipient terminal 300 in a one-to-one communication, it can respond to the response of the recipient terminal 300 more accurately and quickly. The response of the receiver terminal 300 may be an additional indication request for the situation, an agreement to receive additional information, and so on.

In addition, the service providing server 100 may transmit the additional information on the event information to the recipient terminal 300 according to a predetermined scheduling even if there is no individual request of the recipient terminal 300.

Also, the service providing server 100 can confirm the position with respect to the receiver terminal 300 corresponding to the receiver group using the positioning system and monitor the progress of the response to the situation. For example, since the current position and the movement route through the current position can be confirmed with respect to the receiver terminal 300 that has received the event information, the state of progress can be known.

At this time, the service providing server 100 determines that even if there is no receipt of the receipt acknowledgment message for the event information from the receiver terminal 300, if there is a movement of the receiver terminal through location confirmation, It is possible to automatically check whether the recipient is responding appropriately to the situation or whether to perform the recipient-specific response. If they do not respond properly, additional directed communication can be performed to respond properly.

If there is no receipt of the acknowledgment message for the event information within a predetermined time or if there is no movement of the receiver terminal 300 through the location confirmation, the service providing server 100 notifies the receiver terminal 300, The event information can be retransmitted to the group of recipients including the group 300. The service providing server 100 may use a unidirectional multicast transmission method or may transmit only to the corresponding receiver terminal 300 using a separate protocol.

The recipient terminal 300 always secures a unidirectional communication channel. The two-way communication channel for one-to-one communication can be implemented as wireless communication roaming so that it is immediately available when necessary. For example, when a bi-directional communication channel through a Wi-Fi network is used, a roaming method of a wireless communication network in an inter-access point handoff for accessing a Wi-Fi network may be implemented through an algorithm defined in advance.

The receiver terminal 300 receives the event information from the service providing server 100 by the unidirectional multicast transmission method. The receiver terminal 300 identifies the received group ID together with the event information, Lt; / RTI > If the terminal ID of the receiver terminal is included in the group ID, the receiver terminal 300 can identify the receiver by checking whether the receiver ID matches the own number.

In addition, the group ID assigned through the service providing server 100 may be stored in advance in the recipient terminal 300.

The receiver terminal 300 may send an acknowledgment message to the service providing server 100 to feedback the receiver's response to the displayed event information. Through this, the recipient terminal 300 exchanges information such as recipient location confirmation, response status, and the like for coping with the situation through bidirectional communication with the service providing server 100.

The acknowledgment message may be automatically generated upon receipt of an acknowledge button in the receiver terminal 300 or may be automatically generated by the receiver terminal 300 in response to acknowledgment of the event information, Can be replaced with.

Thereafter, the recipient terminal 300 may participate in the status process or receive additional instructions (i.e., additional information) in response to the event information displayed through the one-to-one bidirectional communication with the service providing server 100. [ If the additional instruction is delayed from the service providing server 100, the receiver terminal 300 may first send an instruction prompt message to the service providing server 100. [

In addition, the receiver terminal 300 reports the status to the service providing server 100 when the status processing for the status is completed, and ends the additional instruction and the corresponding status.

With this configuration, the system of the present invention transmits the event information to the related receiver terminal 300 through the unidirectional multicast communication method when the event for the corresponding event occurs, and the receiver terminal 300), it is possible to respond to the situation in real time by exchanging information between the server and the receiver through a bidirectional communication method, so that the situation can be instantly and easily responded to without exposing the situation to the outside.

In the system of the present invention, the receiver terminal 300 requests arrival notification and service start request to the service providing server 100 based on the personal ID, and the service providing server 100 requests And may provide the event information including the personal ID requested by the receiver terminal 300 to the receiver group. At this time, the receiver terminal 300 can request a service request by dialing a smart phone or executing an application. Even if the receiver ID group is included in the receiver group, The service can be started and provided with event information only when there is a dialing or an execution of an application. In this case, a plurality of IDs can be managed by the request of the personal ID of the receiver terminal, and in the case of a department store, the sale information of the department store and the brand information preferred by the ID holder can be provided as event information.

In addition, the system of the present invention is characterized in that the corresponding situation of the receiver terminal 300 is managed using a positioning system. This will be described in detail with reference to FIG.

2 is a diagram illustrating a configuration of a service providing server applied to a system according to an embodiment of the present invention.

The service providing server according to the embodiment of the present invention includes a communication interface unit 110, an event generating unit 120, a receiver group assigning unit 130, a message transmitting unit 140, a reception confirming unit 150, An event handling management unit 170, a communication processing result DB 180, a communication group DB 190 for each event, and the like.

The communication interface unit 110 interfaces communication with the recipient terminal (300 in FIG. 1) through the unidirectional multicast communication network (210 in FIG. 1) and the two-way communication network 220. Also, the communication interface unit 110 can interface communication with an administrator terminal (400 in FIG. 1) through a wired / wireless communication network.

The event generating unit 120 generates and manages event information including a corresponding status code and an event occurrence content when an event is generated for the corresponding situation. In addition, the event generator 120 may receive the event occurrence information in association with the administrator terminal (400 in FIG. 1), and may generate event information based on the event occurrence information.

The receiver group assigning unit 130 designates a receiver group related to the occurrence of an event and assigns a group ID to a designated receiver group. The group ID may include a corresponding status code, and may include at least one or more of a code for identifying the other recipient group, a recipient ID to be managed, and a terminal number capable of being received by the recipient.

The recipient group related to the occurrence of the event can be obtained through the search of the member list registered in the database. The specified recipient group is recorded in the communication group DB 190 for each event by matching with the corresponding status code and the event information and managed .

The message transmitting unit 140 processes the event information together with the group ID assigned by the receiver group assigning unit 130 to transmit the event information through the unidirectional multicast communication method, and transmits the processed message to the communication interface unit 110. [

In response to a request from the recipient terminal 300 or a preset scheduling, the message transmission unit 140 performs message processing to transmit the additional information to the corresponding recipient terminal 300 through the bidirectional communication method, To the interface unit 110.

The message transmission unit 140 records the message transmission to the recipient terminal 300 in the communication processing result DB 180.

The acknowledgment unit 150 receives an acknowledgment message from the recipient terminal 300 with respect to the event information transmitted to the recipient terminal 300 through the message transmission unit 140 and determines whether to perform the response of the recipient Can be confirmed. The reception confirmation unit 150 can record and manage the reception confirmation message received from the receiver terminal 300 in the communication result processing DB 180. [

The acknowledgment message may be a message created by the recipient terminal 300, or the recipient terminal 300 may automatically reply to the acknowledgment of the event information.

In addition, the reception confirmation unit 150 can automatically confirm that the receiver terminal 300 has received the event information, in cooperation with the position confirmation unit 160, even if the reception confirmation message is not received from the receiver terminal 300. That is, if the current position of the receiver terminal 300 is confirmed through the position checker 160 and the position of the receiver terminal 300 is moved therefrom, the receiver confirmation unit 150 confirms the reception from the receiver terminal 300 Even if the message is not received, it is possible to automatically check whether or not the receiver performs the action.

The location confirmation unit 160 uses the indoor or outdoor positioning system to determine the indoor or outdoor location of the receiver terminal 300 to be managed. A positioning system can utilize a low-power Bluetooth-based beacon system and a system using Wi-Fi as a typical positioning system using near-field wireless communication.

When low-power Bluetooth (BLE) is used for positioning, the communication range of the low-power Bluetooth is usually about 10 to 15 meters. If the distance between the low-power Bluetooth and the neighboring or adjacent low-power Bluetooth exceeds 10 to 15 meters Accurate position measurement may be difficult. Accordingly, it is desirable that the distance of the low-power bluetooth device should not exceed 10 to 15 m for precise position measurement. In the case of the present invention, by implementing a plurality of low-power bluetooth in the form of a cable, And the like.

Particularly, in the embodiment of the present invention, an identification tag for illumination, to which a unique code is assigned, is attached to the illumination (or the street lamp) installed in the corresponding place, and the illumination terminal The unique code is recognized from the tag and transmitted to the service providing server through the bidirectional communication network.

In the case of lighting, the light is irradiated in a range smaller than the communication range of the low-power Bluetooth. For example, it can only be illuminated if it is directly underneath the light, and it will not be able to receive light if it is off just below the light. In this way, since the range of illumination is very narrow, it can be used to measure more accurate position than low power Bluetooth. For example, in the case of low-power Bluetooth, even if there is a recipient at a position 10 to 15 meters from the position where the Bluetooth is installed, it is recognized as being in the position of the Bluetooth. On the other hand, Is not recognized as being in the position of. Therefore, there is an advantage that an accurate position can be found when using illumination. In addition, since many lights are already installed indoors or outdoors, there is an advantage in that the conventional lighting is utilized without installing additional lighting.

Then, the location confirmation unit 160 of the service providing server matches the unique code of the illumination identification tag with the location information in which the illumination is installed, records the unique code in the database, and receives a unique code of the adjacent illumination identification tag from the receiver terminal 300 The location of the receiver terminal 300 is determined based on the location information of the illumination matching the unique code in the database.

The location confirmation unit 160 can recognize the current location of the receiver terminal 300 and monitor and manage the movement state thereof.

The per-event coping process management unit 170 transmits the additional information on the event information to the recipient terminal in response to the response of the recipient terminal 300, and associates with the position confirmation unit 160, Monitoring and management.

The event-based coping process management unit 170 notifies the event-specific action processing unit 170 of the event information in the case where there is no receipt of the acknowledgment message from the receiver terminal 300 or the receiver terminal 300 has not moved through the position check unit 160 The corresponding event information can be retransmitted to the related group of recipients in a one-way multicast communication manner.

At this time, the per-event handling management unit 170 may retransmit the previous group of recipients by sending the event information as it is, or may not receive the acknowledgment message from the group of recipients associated with the event information, The recipient group can be reassigned to the recipient group only.

Further, the additional call process according to the situation is not limited to the unidirectional multicast communication method, but various communication methods and various calling methods can be applied.

In addition, the per-event coping process management unit 170 records the response time of all of the recipient terminals 300, the activities in response to the emergency situation after the response, and the like in the database.

3 is a diagram illustrating a configuration of a receiver terminal applied to a system according to an embodiment of the present invention.

The receiver terminal 300 according to the embodiment of the present invention includes a wireless transceiver 310, an ID discrimination data processor 320, a multimedia input / output unit 330, a location confirmation unit 340, and a storage unit 350.

The wireless transceiver 310 transmits and receives information to and from the service providing server through a unidirectional multicast communication method or a two-way communication method.

The ID discrimination data processing unit 320 identifies the group ID among the information received through the unidirectional multicast transmission method from the radio transceiver 310 and confirms whether or not the group ID matches the data stored in the storage unit 350. [ And outputs (outputs) the event information as vibration, screen, voice, etc. through the multimedia input / output unit 330 so that the event information can be received and confirmed by the receiver. When the group ID includes the terminal number of the recipient terminal, the ID discrimination data processing section 320 can identify the identity of the recipient terminal by confirming that it matches the own number.

In addition, when the reception of the received event information is confirmed, the ID identification data processing unit 320 displays a detailed message such as a status code, text, voice, etc. for the corresponding event information, Lt; / RTI >

The multimedia input / output unit 330 may receive information for requesting additional information to the service providing server to participate in the corresponding situation coping process according to the received event information. When the additional information is received, the additional information is transmitted to the service providing server through the wireless transceiver 310 and the additional information received from the service providing server in response thereto.

In addition, when the multimedia input / output unit 330 transmits the information requesting additional information to the service providing server, if the reception of the additional information is delayed, the multimedia input / output unit 330 may send an instruction prompt message to the service providing server.

In addition, the multimedia input / output unit 330 transmits information related to the location of the recipient, the contents of the execution, the processing of the execution state, the termination of the processing of the state, and the like to the service providing server as needed.

The location confirmation unit 340 receives location information of the receiver in association with the positioning system. For this purpose, the location confirmation unit 340 may provide information for identifying the receiver terminal to the positioning system, or a reader installed in the location and capable of recognizing the location. For example, when the illumination identification tag is attached to the illumination, the position determination unit 340 can recognize the illumination identification tag adjacent to the receiver terminal and receive the unique code included in the illumination identification tag.

Next, with reference to FIG. 4 and FIG. 5, a recipient response-based situation handling method using a multiple communication method according to an embodiment of the present invention will be described.

Referring to FIG. 4, in step S100, the service providing server 100 generates event information including an event occurrence content upon occurrence of an event for the corresponding situation, and designates a receiver group and a group ID related to the event.

In step S110, the service providing server 100 transmits the event information to the plurality of recipient terminals 300 together with the designated group ID. The recipient terminal 300 corresponding to the recipient group, using the unidirectional multicast transmission method, Only the event information is transmitted.

Thereafter, in step S120, the recipient terminal 300 corresponding to the designated group ID receives the event information, and event information is visually and audibly output so that the recipient can confirm it in step S130.

In step S140, the receiver terminal 300 transmits an acknowledgment message for the event information to the service providing server 100 through the bidirectional communication network.

In step S150, the service providing server 100 receives an acknowledgment message from the recipient terminal 300, and records the received acknowledgment message in the database by event and by recipient.

In this process, the service providing server 100 determines that the corresponding recipient is coping with the situation by receiving the acknowledgment message, and records and manages the event handling process per recipient in the database as in step S170.

In addition, the service providing server 100 can monitor whether the receiver is coping with the situation using the positioning system. This will be described in detail with reference to FIG.

Thereafter, in step S160, the recipient terminal 300 exchanges additional information such as a receiver position tracking, a response instruction, and a response content for coping with the situation through bidirectional communication with the service providing server 100 as a countermeasure for coping with the situation do.

Referring to FIG. 5, in step S151, the service providing server 100 transmits event information to the receiver terminal, and then checks whether there is an acknowledgment message from the receiver terminal. At this time, it is possible to determine whether or not there is a reception within a predetermined time by determining the time.

If there is a receipt, the service providing server records receipt confirmation for each receiver terminal in the database and records and collects the corresponding status as in step S152.

If there is no reception, the service providing server tracks the location with respect to the receiver terminal corresponding to the specified group ID as in step S153.

In the next step S154, the service providing server grasps the current position of the receiver terminal and checks whether there is movement of the detected current position.

If there is no position movement, the service providing server determines that there is no response from the receiver terminal in step S156, and performs a further call process according to a preset scheduler as in step S157.

The additional call process can be regarded as a process of prompting the receiver terminal to receive the acknowledgment message or retransmit the event information to the receiver terminal without moving the position and actively cope with the situation. During retransmission, the event information can be transmitted in a unidirectional multicast communication method or in a bidirectional communication method or in a non-response recipient terminal.

This additional call process can be performed periodically until it is determined that there is reception of an acknowledgment message from the corresponding receiver terminal or there is a position movement.

If the location is moved, it is checked in S155 whether there is information about a destination related to the corresponding situation in which the service providing server is generated. When moving to the destination related information, it is determined that the corresponding destination has performed the situation coping. In step S152, The state of coping is recorded.

If the service provider leaves the destination, the service providing server determines that there is no response from the receiver terminal as in step S156, and performs the additional call process according to the preset scheduler as in step S157.

The case of applying the state coping processing method to the hospital as an example can be realized as the following scenario.

(1) Emergency patient occurs at general hospital and emergency response is requested to the control center.

(2) A situation message (event information) defined in advance in a group of target doctors, nurses, and the like to which the situation should be responded is transmitted in unidirectional multicast communication.

(3) When the N emergency response recipients confirming the message press the acknowledgment button, bidirectional one-to-one communication is automatically established with the server, and specific action contents (for example, patient position and patient emergency situation contents) Exchange.

(4) The emergency response manager confirms that the situation has been responded to by confirming the start of the response.

(5) The server uses the positioning service to grasp in real time the state of the action including the current position, the movement route, and the time taken after the response.

(6) If the response is delayed, respond to it promptly and promptly.

(7) Notify all responding team members in real time about the progress of the countermeasures detected by the server.

(8) Upon acknowledging that the response is completed, the situation is terminated and the server ends the information exchange between the receivers.

(9) Countermeasures for start and end All the processes such as the time required, the location of the responders in time, and the coping situation are recorded in the database and stored and managed as data for further analysis and improvement.

The foregoing description is merely illustrative of the present invention, and various modifications may be made by those skilled in the art without departing from the spirit of the present invention. Accordingly, the embodiments disclosed in the specification of the present invention are not intended to limit the present invention. The scope of the present invention should be construed according to the following claims, and all the techniques within the scope of equivalents should be construed as being included in the scope of the present invention.

100: service providing server 210: unidirectional multicast communication network
220: Bi-directional communication network 300:
110: communication interface unit 120: event generating unit
130: recipient group assigning unit 140: message transmitting unit
150: reception confirmation unit 160:
170: Event-based coping process management unit
180: Communication processing result DB 190: Communication group DB by event DB
310: wireless transceiver 320: ID discrimination data processor
330: multimedia input / output unit 340:
350:

Claims (12)

As a system for coping with a situation,
A service providing server for specifying a group of recipients and a group ID associated with the event when the event occurs, and transmitting the event information about the occurrence of the situation together with the designated group ID in a one-way multicast communication method;
A receiver terminal for identifying the group ID received from the service providing server and receiving and displaying the event information according to whether the group ID is matched;
/ RTI >
The service providing server
When receiving an acknowledgment message for the event information from the receiver terminal in response to the event information, bidirectional communication is performed with the receiver terminal, and additional information including countermeasures to the corresponding situation is transmitted through the bidirectional communication And guides the user to cope with the situation,
If it is determined that there is a positional shift of the receiver terminal through the confirmation of the current position and the movement route of the receiver terminal in the case of not receiving the acknowledgment message for the event information from the receiver terminal, Wherein the control unit automatically checks whether to perform a per-recipient action.
The method according to claim 1,
The service providing server includes:
Wherein the receiver confirms whether or not the receiver performs the response by receiving the acknowledgment message, and records and manages the response in the database.
delete 3. The method according to claim 1 or 2,
The service providing server includes:
Wherein the status monitoring unit monitors the status of the receiver terminal included in the related receiver group and monitors the status of the response to the status.
delete 5. The method of claim 4,
The service providing server includes:
When there is no receipt of an acknowledgment message for the event information from the receiver terminal or when the receiver terminal is not moved through the receiver,
Wherein the event information is retransmitted to a group of recipients related to the event information in a one-way multicast communication manner.
The method according to claim 6,
The service providing server includes:
Wherein the event information is retransmitted to a corresponding recipient group by re-designating the recipient group only for the recipient terminal that does not receive the acknowledgment message from the recipient group related to the event information, A conditional processing system based on recipient response.
The method according to claim 1,
The receiver terminal,
Requesting an arrival notification and a service start request to the service providing server based on the personal ID, and requesting the receiver terminal to make a phone call or execute an application of the smart phone,
The service providing server includes:
Providing the event information including the personal ID requested from the receiver terminal to the receiver group related to the occurrence of the event, and starting the service only when the receiver terminal is performing dialing or application execution, and providing the event information A Receiver 's Response Based Context Processing System Using Multiple Communication Methods.
The method according to claim 1,
Further comprising: an identification tag for illuminations to which a unique code is assigned to identify a plurality of lights installed in the place,
The service providing server includes:
The unique code of the illumination identification tag is matched with the position information of the illumination and recorded in a database. When the unique code recognized from the adjacent identification tag for illumination is received from the receiver terminal, And the location of the receiver terminal is identified based on the location information of the receiver terminal.
A system processing method for coping with a situation,
The service providing server of the system designates a receiver group and a group ID related to an event for the corresponding situation and transmits the event information about the occurrence of the corresponding situation together with the designated group ID in a unidirectional multicast communication method;
Identifying the group ID received from the service providing server by the receiver terminal of the system and receiving and displaying the event information according to the match; And
When the service providing server receives a reception acknowledgment message for the event information from the receiver terminal in response to the event information, bidirectional communication is performed with the receiver terminal, and a countermeasure against the situation is performed through the bidirectional communication Transmitting the additional information including the information to the user; And
When the service providing server does not receive the acknowledgment message for the event information from the recipient terminal, if there is a movement of the recipient terminal through the confirmation of the current position and the movement path of the recipient terminal, And automatically checking whether to perform a per-recipient action;
A method for processing a situation based on a recipient response using a multiple communication method.
11. The method of claim 10,
After receiving and displaying the event information,
Confirming whether or not the receiver performs the action by receiving the acknowledgment message, recording and managing the response in the database;
Further comprising the steps of: receiving an acknowledgment from the recipient;
The method according to claim 10 or 11,
Monitoring the progress of the corresponding situation by checking the location of the service provider server with respect to the receiver terminal included in the related receiver group;
Further comprising the steps of: receiving an acknowledgment from the recipient;

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