KR101745577B1 - Call information providing apparatus and method for providing call information thereby - Google Patents

Abstract

When the user terminal selects a link included in the web page, acquiring first information related to the user terminal and area information including the link in the web page; Receiving second information from a telephony network related to a call transmitted to the telephony network; Determining whether the first information and the second information are matched with each other; And transmitting the call connection voice data indicating the area information including the link to the telephone communication network based on the determination result so that the connection connection voice data is reproduced by the wired terminal corresponding to the link A telephone information providing method according to an embodiment of the present invention is disclosed.

Description

[0001] CALL INFORMATION PROVIDING APPARATUS AND METHOD FOR PROVIDING CALL INFORMATION [0002] BACKGROUND OF THE INVENTION [0003]

The present invention relates to the field of web services. More particularly, the present invention relates to a method and apparatus for providing telephone information to a called terminal when a call is originated via a web page.

As the connection to the network through the mobile terminal and the mobile terminal becomes active, the web server companies provide various services to the user through the web page transmitted to the user terminal.

For example, portal site vendors provide users with various kinds of information such as weather, dictionaries, performances, travels, movies, and at the same time provide advertisement information for users to purchase or purchase services. The user can search specific information at any time through a web page, and easily and easily obtain desired information.

In particular, users often search for a telephone number of a related company through a web page for the purpose of food delivery, etc. When a user obtains a telephone number through a web page to call a business, It is difficult to know which route the telephone is going through. Generally, in many cases, a company operates a fixed-line telephone, rather than a telephone installed with various kinds of applications such as a smart phone. When a user calls a fixed-line telephone, a company operating a fixed- There was a difficult point. Therefore, as a business owner who advertises his or her business on a web page, it is difficult to know which web page and which area of the web page should advertise, and accordingly, there is a problem that the advertisement cost is not efficiently used.

A telephone information providing apparatus and a telephone information providing method according to an embodiment of the present invention aim at informing a company operating a wired terminal of a telephone inflow route.

In addition, the telephone information providing apparatus and the telephone information providing method according to an embodiment of the present invention aim at inducing efficient use of advertisement expenses of a company that advertises its business through a web page.

A method for providing telephone information according to an embodiment of the present invention includes:

When the user terminal selects a link included in the web page, acquiring first information related to the user terminal and area information including the link in the web page; Receiving second information from the telephony network related to a call transmitted to the telephony network; Determining whether the first information is matched with the second information; And transmitting the call connection voice data representing the area information including the link to the telephone communication network based on the determination result so that the call connection voice data is reproduced by the wired terminal corresponding to the link can do.

The method may further include acquiring call connection voice data indicating area information including the last selected link when a plurality of links included in the web page are selected by the user terminal have.

The determining may include determining that the first information and the second information are matched if the first information and the second information are identical to each other.

The first information and the second information are matched when the time difference between the time when the user terminal selects the link and the time when the second information is received from the telephone network is within a predetermined period As shown in FIG.

The call connection voice data may further include at least one of gender information and age information of the user of the user terminal.

The telephone information providing method may further include transmitting the web page including a search result for a search word transmitted from the user terminal to the user terminal, wherein the call connection voice data includes information on the search word .

The first information may include a telephone number of the user terminal, and the second information may include an origination number of the call.

If the wired terminal inputs a playback interruption input while the call connection voice data is being reproduced by the wired terminal, the reproduction of the call connection voice data may be interrupted even if the reproduction of the call connection voice data is not completed.

A telephone information providing apparatus according to another embodiment of the present invention includes:

A control unit for acquiring first information related to the user terminal and area information including the link in the web page when the user terminal selects a link included in the web page; A receiving unit for receiving second information related to a call transmitted to the telephone network from the telephone network; And transmitting, by the control unit, the call connection voice data representing the area information including the link to the telephone communication network based on the determination result when it is determined whether the first information and the second information are matched, And a transmitting unit for allowing the wired terminal corresponding to the called terminal to reproduce the call connection voice data.

Some effects that can be achieved by the telephone information providing apparatus and the telephone information providing method according to an embodiment of the present invention are as follows.

i) It is possible to inform the company operating the wire terminal about the inflow route of the telephone.

ii) It is possible to induce the efficient use of advertisement cost of a company that advertises his business through a web page.

However, the effects that can be achieved by the telephone information providing apparatus and the telephone information providing method according to the embodiment of the present invention are not limited to those mentioned above, and other effects not mentioned can be seen from the following description And will be apparent to those skilled in the art to which the invention pertains.

1 is an exemplary diagram showing an environment in which a telephone information providing apparatus according to an embodiment of the present invention is operated.
2 is a flowchart illustrating a method of providing telephone information according to an embodiment of the present invention.
3 is an exemplary diagram showing a web page provided to a user terminal according to a search word input by a user.
4 is an exemplary diagram showing call connection voice data reproduced by the wired receiving terminal;
5 is an exemplary diagram showing information obtained by a telephone information providing apparatus when multiple user terminals select a link in a web page;
6 is a block diagram showing a configuration of a telephone information providing apparatus according to an embodiment of the present invention.

While the present invention has been described with reference to exemplary embodiments, it is to be understood that the invention is not limited to the disclosed exemplary embodiments. It is to be understood, however, that the intention is not to limit the invention to the specific embodiments, but on the contrary, the intention is to cover all modifications, equivalents, and alternatives falling within the spirit and scope of the invention.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, the present invention will be described in detail with reference to the accompanying drawings. In addition, numerals (e.g., first, second, etc.) used in the description of the present invention are merely an identifier for distinguishing one component from another.

Also, in this specification, when an element is referred to as being "connected" or "connected" with another element, the element may be directly connected or directly connected to the other element, It should be understood that, unless an opposite description is present, it may be connected or connected via another element in the middle.

In addition, components referred to in this specification as 'units', 'modules', and the like refer to hardware components such as software, FPGA, or ASIC, and these components perform certain roles. However, the components are not limited to software or hardware. The component may be configured to reside on an addressable storage medium. Further, two or more components may be merged into one component, or one component may be divided into two or more functions according to a more refined function. In addition, each of the components to be described below may additionally perform some or all of the functions of the other components in addition to the main functions that the user is responsible for, and some of the main functions And may be performed entirely by components.

Hereinafter, exemplary embodiments according to the technical idea of the present invention will be described with reference to the drawings.

1 is an exemplary diagram showing an environment in which a telephone information providing apparatus 100 according to an embodiment of the present invention is operated.

Referring to FIG. 1, a telephone information providing apparatus 100 is connected to a user terminal 10 via a network and provides a web page to a user terminal 10. The user terminal 10 can transmit the search word input by the user to the telephone information providing apparatus 100 and receive the web page indicating the search result corresponding to the search word from the telephone information providing apparatus 100. [

The user terminal 10 acquires the telephone number of the specific company, that is, the telephone number of the wired terminal 20, from the web page received from the telephone information providing apparatus 100, and issues a call to the telephone communication network 30. [

The telephone network 30 includes at least one of a public switched telephone network (PSTN) network, an Advanced Mobile Phone Systems (AMPS) network, a Time Division Multiple Access (TDMA) network, and a Code Division Multiple Access And transmits a call originating from the user terminal 10 to the wired terminal 20 so that a call is connected between the user terminal 10 and the wired terminal 20. [

The wired terminal 20 is a terminal operated by a proprietor who places an advertisement on a web page, and a telephone number corresponding to the wired terminal 20 may be included in the web page. The telephone number corresponding to the wired terminal 20 may include not only the telephone number of the wired terminal 20 itself but also a virtual number for allowing the call to be routed to the wired terminal 20. [

The telephone information providing apparatus 100 is capable of transmitting a telephone call by the wired terminal 20 when a call is connected between the user terminal 10 and the wired terminal 20 that has acquired the telephone number of the wired terminal 20 through a web page, Connected voice data to the telephone communication network 30 so that the connected voice data is reproduced. As a result, the operator who operates the wired terminal 20 can know which web page the user terminal 10 is using, and more specifically, which area of the web page the phone number of the wired terminal 20 is acquired.

Although the telephone communication network 30 communicates with the telephone information providing apparatus 100 and connects a call between the user terminal 10 and the wire terminal 20 for convenience of description, The communication with the telephone information providing apparatus 100 and the telephone connection between the user terminal 10 and the wire terminal 20 can be performed by a server (not shown) connected to the telephone communication network 30.

Hereinafter, the operation of the telephone information providing apparatus 100 according to the embodiment of the present invention will be described in detail with reference to FIG. 2 and the following figures.

FIG. 2 is a flowchart illustrating a telephone information providing method according to an embodiment of the present invention. FIG. 3 illustrates a web page 300 provided to a user terminal 10 according to a search word 305 input by a user. Fig. 4 is an exemplary diagram showing the call connection voice data reproduced by the wired terminal 20. As shown in Fig.

In step S210, the telephone information providing apparatus 100 detects whether or not a link of a web page is selected by the user terminal 10 in the web page transmitted to the user terminal 10. [ The link of the web page is a link to which the telephone number of the wired terminal 20 is mapped. When the user terminal 10 selects the link, the telephone number of the mapped wired terminal 20 is displayed on the screen of the user terminal 10 Lt; / RTI >

In step S220, the telephone information providing apparatus 100 acquires first information related to the user terminal 10 and area information including the link on a web page. The first information associated with the user terminal 10 may include, for example, the telephone number of the user terminal 10. Also, the web page may be divided into a plurality of areas, and the telephone information providing apparatus 100 can acquire information on the area including the link selected by the user terminal 10 among the plurality of areas.

3 is an exemplary diagram showing a web page 300 to be transmitted from the telephone information providing apparatus 100 to the user terminal 10 when a search word 305 of 'Chinese restaurant' is input by the user. As shown, the web page 300 may be divided into a plurality of areas such as a map area 310, a power link area 320, a site area 330, and the like. Each area may include at least one link (311, 312, 321, 331, 332) indicating a telephone number of a particular business. 3, phone number links 311 and 331 of the same A neutralized dish may be included in each of a plurality of areas (i.e., the map area 310 and the site area 330), and in this case, , The telephone information providing apparatus 100 can confirm in which area the user terminal 10 has selected the telephone number link of the A neutralized dish.

Referring again to FIG. 2, in step S230, the telephone information providing apparatus 100 receives second information related to the call originated from the telephone communication network 30 from the telephone communication network 30. Here, the second information may include the telephone number of the calling terminal which transmitted the call to the telephone communication network 30. [ When the called number of the call corresponds to a specific number, for example, a specific virtual number assigned to the telephone information providing apparatus 100, the telephone communication network 30 transmits the telephone number of the calling terminal as the second information to the telephone information providing apparatus 100).

In step S240, the telephone information providing apparatus 100 determines whether the first information of the user terminal 10 and the second information received from the telephone network 30 are matched. Specifically, the telephone information providing apparatus 100 compares the first information of the user terminal 10 that selected the link in the web page with the second information of the calling terminal that originated the call to the telephone communication network 30, The originating terminal that originated the call to the terminal 30 confirms that the user terminal 10 selected the link in the web page. That is, the user terminal 10 that has selected the link confirms whether the call is actually originated by the wired terminal 20, by comparing the first information and the second information.

In step S250, when the first information and the second information are matched, the telephone information providing apparatus 100 acquires the call connection sound data indicating the area information including the link and transmits it to the telephone communication network 30, So that call connection voice data is reproduced by the corresponding wired terminal 20. The telephone network 30 allows the wired terminal 20 to reproduce the call connection voice data in the ARS (Automatic Response Service) mode when a call between the user terminal 10 and the wired terminal 20 is connected.

The call connection voice data may include information on which area of the web page the user terminal 10 that originated the call selects the link included in the call. For example, in FIG. 3, when the user terminal 10 selects the phone number link 311 of the A-type dish in the map area 310 of the web page 300 and makes a telephone call, As shown in FIG. 5A, 'customer who originated through the map area of the N web page.'

The proprietor of the wired terminal 20 can determine which area of the web page the user terminal 10 looks at based on the call connection voice data reproduced through the receiver when the call is connected to the user terminal 10 .

According to an embodiment, the call connection voice data may further include at least one of gender information of the user of the user terminal 10 that selected the link in the web page, age information, and search word information inputted by the user.

5 is an exemplary diagram showing information acquired by the telephone information providing apparatus 100 when multiple user terminals 10 select a link on a web page.

When the link is selected in the web page by each user terminal 10, the telephone information providing apparatus 100 transmits the first information of the corresponding user terminal 10, the information about the area including the link selected by the user terminal 10 Information, and time information when the user terminal 10 selects the link.

5A, when the user terminal 10 selects a link in the map area at 17:18, the telephone information providing apparatus 100 acquires first information 010-111-1111 of a user terminal 10 , And when the second information transmitted from the telephone communication network 30 is 010-111-1111, it acquires the call connection voice data 'is a customer who originated through the map area of the N web page' and transmits it to the telephone communication network 30 Lt; / RTI >

When the user terminal 10 of FIG. 5 selects a link in the map area at 17:18, the telephone information providing apparatus 100 transmits the first information 010-222-2222 of the user terminal 10 And if the second information transmitted from the telephone communication network 30 is 010-222-2222, it is determined that the call connection voice data " This is the customer who originated through the site area of the N web page " ).

a Even if both the user terminal 10 and the b user terminal 10 select the link at 17:18 minutes, the telephone information providing apparatus 100 can transmit the first information of the user terminal 10 and the user terminal 10, It is possible to acquire the accurate call connection voice data and transmit it to the telephone communication network 30 through comparison with the second information transmitted from the telephone communication network 30. [ The telephone network 30 allows the received call connection voice data to be reproduced by a user terminal 10 to be played by the called terminal with respect to the user terminal 10, So that the call connection voice data can be reproduced by the calling terminal to which the user terminal 10 calls.

On the other hand, when the link is selected by any one of the user terminals 10, the telephone information providing apparatus 100 determines whether the difference between the point of time when the link is selected and the point of time when the second information is received from the telephone communication network 30, (For example, 10 minutes), it may be determined that the first information and the second information are matched. That is, if a user terminal 10 selects a link in the map area at 17:18, but the second information is received from the telephone network 30 at 17:30 after a predetermined period of time, the telephone network 30 ) To transmit voice connection data. This is because if the interval between the time when the user selects the link in the web page and the time when the second information is received from the telephone communication network 30 is large, This is because it can not be done. In other words, the user selects the link at 17:18 on the web page, but instead of directly dialing the telephone number corresponding to the link, the user selects a telephone number from another web page instead of making a telephone call, (E. G., A flyer). ≪ / RTI >

The telephone information providing apparatus 100 may also be configured such that one of the user terminals 10 selects a plurality of links and the first information of the user terminal 10 and the second information received from the telephone communication network 30 When it is matched, the user terminal 10 can acquire the call connection sound data indicating the area information including the link last selected by the user terminal 10. For example, in FIG. 4, a user terminal 10 selects a link in the power link area at 17:10, selects a link at 17:18 in the map area, and the first information 010-111-1111 And the second information received from the telephone communication network 30 are matched, the telephone information providing apparatus 100 acquires the call connection voice data representing the map area last selected by the a user terminal 10, 30). This is to prevent the call connection voice data from being reproduced by the wired terminal 20 indicating that another area has been selected even though the user last selected the link included in the map area and made a telephone call.

The user terminal 10 and the wired terminal 20 are connected to each other so that the call connection voice data is reproduced by the wired terminal 20 and the user or the wired terminal 20 The playback of the call connection voice data may be interrupted by the playback interrupt input of the owner. For example, when call connection voice data is provided as an IVR (interactive voice response) service, the owner of the wired terminal 20 can stop the reproduction by pressing a specific button, for example, the # button. When the call between the user terminal 10 and the wired terminal 20 is connected, voice communication between the user and the owner is not performed while the call connection voice data is reproduced through the receiver of the wired terminal 20, The reproduction of the voice data of the call connection is interrupted according to the input of the interruption of the reproduction so that the quick voice transmission is performed.

6 is a block diagram showing a configuration of a telephone information providing apparatus 600 according to an embodiment of the present invention.

6, a telephone information providing apparatus 600 according to an embodiment of the present invention may include a storage unit 610, a controller 630, and a communication unit 650. The storage unit 610, the control unit 630, and the communication unit 650 may include at least one processor, and may operate according to a program stored in the memory.

The storage unit 610 may include a user information storage unit 612 and a data storage unit 614. The user information storage unit 612 may store information such as phone number, sex, and age of a user who is a member of the phone information providing apparatus 600. [

The data storage unit 640 stores call connection voice data. The call connection voice data is voice data transmitted to the telephone communication network 30 and reproduced by the wired terminal 20 when a call is connected between the user terminal 10 and the wired terminal 20 so that the user terminal 10 And may include information about the area containing the link selected in the web page. In addition, the call connection voice data may further include at least one of gender information of the user who selected the link, age information, and information on the search term entered by the user, as well as information on the area including the link.

The control unit 630 controls operations of the storage unit 610 and the communication unit 650. When the user terminal 10 selects the link included in the web page received from the communication unit 650, the control unit 630 transmits the first information related to the user terminal 10 and the area information including the link in the web page . Also, the control unit 630 acquires the call connection voice data corresponding to the area including the link selected by the user terminal 10 from the data storage unit 614.

The communication unit 650 performs communication with the user terminal 10 and the telephone communication network 30. The communication unit 650 may include a transmitting unit 652 and a receiving unit 654. The transmitting unit 652 transmits a web page to the user terminal 10 at the request of the user terminal 10. [ The receiving unit 654 also receives second information from the telephony network 30 related to the call originated to the telephony network 30. [

The controller 630 determines whether the first information of the user terminal 10 selected as the link matches the second information received from the telephone communication network 30, Connected voice data indicating area information including the selected link to the telephone communication network 30. The telephone communication network 30 causes call connection voice data to be reproduced by the wired terminal 20 when a call connection is established between the user terminal 10 and the wired terminal 20. [

The telephone information providing apparatus and the telephone information providing method according to an embodiment of the present invention can inform a company operating a wired terminal of a telephone origination route, It is possible to induce efficient use of the advertisement cost.

Meanwhile, the embodiments of the present invention described above can be written in a program that can be executed in a computer, and the created program can be stored in a medium.

The medium may consist of a computer-executable program or a temporary storage for execution or download. In addition, the medium may be a variety of recording means or storage means in the form of a combination of a single hardware or a plurality of hardware, but is not limited to a medium directly connected to a computer system, but may be dispersed on a network. Examples of the medium include a magnetic medium such as a hard disk, a floppy disk and a magnetic tape, an optical recording medium such as CD-ROM and DVD, a magneto-optical medium such as a floptical disk, And program instructions including ROM, RAM, flash memory, and the like. As another example of the medium, a recording medium or a storage medium managed by a site or a server that supplies or distributes an application store or various other software to distribute the application may be mentioned.

It will be understood by those skilled in the art that various changes in form and details may be made therein without departing from the spirit and scope of the present invention as defined by the following claims. You will understand. It is therefore to be understood that the above-described embodiments are illustrative in all aspects and not restrictive.

100, 600: telephone information providing device
10: User terminal
20: wired terminal
610:
612: User information storage unit
614: Data storage unit
630:
650:
652:
654:

Claims (10)

When the user terminal selects a link included in the web page, acquiring first information related to the user terminal and area information including the link in the web page;
Receiving second information from the telephony network related to a call transmitted to the telephony network;
Determining whether the first information is matched with the second information; And
And transmitting to the telephone network voice call connection voice data indicating area information including the link based on the determination result,
Wherein the call connection voice data transmitted to the telephone communication network is transmitted from the telephone communication network to a wired terminal corresponding to the link and reproduced by the wired terminal.
The method according to claim 1,
The telephone information providing method includes:
When the plurality of links included in the web page are selected by the user terminal, acquiring call connection voice data indicating area information including the last selected link, .
The method according to claim 1,
Wherein the determining step comprises:
And determining that the first information and the second information are matched if the first information and the second information are identical to each other.
The method according to claim 1,
Wherein the determining step comprises:
And determining that the first information and the second information are matched if the time difference between the time when the user terminal selects the link and the time when the second information is received from the telephony network is within a predetermined period And the telephone number of the telephone number.
The method according to claim 1,
The call connection voice data,
Further comprising at least one of gender information and age information of the user of the user terminal.
The method according to claim 1,
The telephone information providing method includes:
Transmitting the web page including a search result for a search word transmitted from the user terminal to the user terminal,
The call connection voice data,
And further comprising information on the search word.
The method according to claim 1,
Wherein the first information comprises:
A telephone number of the user terminal,
Wherein the second information comprises:
And a calling number of the call.
The method according to claim 1,
When the wired terminal inputs a playback interrupt input while the call connection voice data is being reproduced by the wired terminal, the reproduction of the call connection voice data is stopped even if the reproduction of the call connection voice data is not completed To provide telephone information.
8. A program stored in a medium for executing the telephone information providing method of any one of claims 1 to 8 in combination with hardware.
A control unit for acquiring first information related to the user terminal and area information including the link in the web page when the user terminal selects a link included in the web page;
A receiving unit for receiving second information related to a call transmitted to the telephone network from the telephone network; And
And a transmitting unit for transmitting to the telephone communication network the call connection voice data indicating the area information including the link based on the determination result if the first information is matched with the second information by the control unit ,
Wherein the call connection voice data transmitted to the telephone communication network is transmitted from the telephone communication network to a wired terminal corresponding to the link and is reproduced by the wired terminal.

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