KR101691239B1 - 자동 보이스메일 프리뷰를 통한 강화된 보이스메일 사용 방법 - Google Patents

자동 보이스메일 프리뷰를 통한 강화된 보이스메일 사용 방법 Download PDF

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Publication number
KR101691239B1
KR101691239B1 KR1020117015406A KR20117015406A KR101691239B1 KR 101691239 B1 KR101691239 B1 KR 101691239B1 KR 1020117015406 A KR1020117015406 A KR 1020117015406A KR 20117015406 A KR20117015406 A KR 20117015406A KR 101691239 B1 KR101691239 B1 KR 101691239B1
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South Korea
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voice mail
information
preview
audio
voicemail
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Expired - Fee Related
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KR1020117015406A
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English (en)
Korean (ko)
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KR20110117072A (ko
Inventor
존 하마커
키스 헤롤드
마이클 윌슨
데이비드 노타리오
톰 밀렛
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마이크로소프트 테크놀로지 라이센싱, 엘엘씨
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Publication of KR20110117072A publication Critical patent/KR20110117072A/ko
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    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/60—Business processes related to postal services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53333—Message receiving aspects
    • H04M3/53358—Message preview
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/107—Computer-aided management of electronic mailing [e-mailing]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/26—Devices for calling a subscriber
    • H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
    • H04M1/271—Devices whereby a plurality of signals may be stored simultaneously controlled by voice recognition
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/25—Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service
    • H04M2203/251—Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service where a voice mode or a visual mode can be used interchangeably
    • H04M2203/253—Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service where a voice mode or a visual mode can be used interchangeably where a visual mode is used instead of a voice mode
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/45—Aspects of automatic or semi-automatic exchanges related to voicemail messaging
    • H04M2203/4509—Unified messaging with single point of access to voicemail and other mail or messaging systems

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  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Strategic Management (AREA)
  • Signal Processing (AREA)
  • Entrepreneurship & Innovation (AREA)
  • General Business, Economics & Management (AREA)
  • Tourism & Hospitality (AREA)
  • General Physics & Mathematics (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Quality & Reliability (AREA)
  • Operations Research (AREA)
  • Data Mining & Analysis (AREA)
  • Computer Hardware Design (AREA)
  • Human Computer Interaction (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Primary Health Care (AREA)
  • Telephonic Communication Services (AREA)
  • Information Transfer Between Computers (AREA)
  • Two-Way Televisions, Distribution Of Moving Picture Or The Like (AREA)
KR1020117015406A 2009-01-09 2009-12-03 자동 보이스메일 프리뷰를 통한 강화된 보이스메일 사용 방법 Expired - Fee Related KR101691239B1 (ko)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US12/351,681 US8345832B2 (en) 2009-01-09 2009-01-09 Enhanced voicemail usage through automatic voicemail preview
US12/351,681 2009-01-09
PCT/US2009/066623 WO2010080261A2 (en) 2009-01-09 2009-12-03 Enhanced voicemail usage through automatic voicemail preview

Publications (2)

Publication Number Publication Date
KR20110117072A KR20110117072A (ko) 2011-10-26
KR101691239B1 true KR101691239B1 (ko) 2016-12-29

Family

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Family Applications (1)

Application Number Title Priority Date Filing Date
KR1020117015406A Expired - Fee Related KR101691239B1 (ko) 2009-01-09 2009-12-03 자동 보이스메일 프리뷰를 통한 강화된 보이스메일 사용 방법

Country Status (11)

Country Link
US (2) US8345832B2 (enExample)
EP (1) EP2377092A4 (enExample)
JP (1) JP5362034B2 (enExample)
KR (1) KR101691239B1 (enExample)
CN (1) CN102272789B (enExample)
AU (1) AU2009336048B2 (enExample)
BR (1) BRPI0922394A2 (enExample)
CA (1) CA2743586C (enExample)
RU (1) RU2520355C2 (enExample)
TW (1) TWI497315B (enExample)
WO (1) WO2010080261A2 (enExample)

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US9009041B2 (en) * 2011-07-26 2015-04-14 Nuance Communications, Inc. Systems and methods for improving the accuracy of a transcription using auxiliary data such as personal data
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Also Published As

Publication number Publication date
EP2377092A2 (en) 2011-10-19
RU2011128410A (ru) 2013-05-10
BRPI0922394A2 (pt) 2016-01-05
CA2743586A1 (en) 2010-07-15
US8345832B2 (en) 2013-01-01
WO2010080261A2 (en) 2010-07-15
CN102272789B (zh) 2013-08-21
CA2743586C (en) 2017-03-07
KR20110117072A (ko) 2011-10-26
TWI497315B (zh) 2015-08-21
EP2377092A4 (en) 2014-01-29
CN102272789A (zh) 2011-12-07
US20100177877A1 (en) 2010-07-15
JP5362034B2 (ja) 2013-12-11
US20130077769A1 (en) 2013-03-28
AU2009336048B2 (en) 2014-06-05
RU2520355C2 (ru) 2014-06-20
TW201027356A (en) 2010-07-16
JP2012514938A (ja) 2012-06-28
AU2009336048A1 (en) 2011-07-07
WO2010080261A3 (en) 2010-09-02

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