KR101645306B1 - Method, server and computer program for providing knowledge based e-commerce - Google Patents
Method, server and computer program for providing knowledge based e-commerce Download PDFInfo
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- KR101645306B1 KR101645306B1 KR1020150035039A KR20150035039A KR101645306B1 KR 101645306 B1 KR101645306 B1 KR 101645306B1 KR 1020150035039 A KR1020150035039 A KR 1020150035039A KR 20150035039 A KR20150035039 A KR 20150035039A KR 101645306 B1 KR101645306 B1 KR 101645306B1
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- G—PHYSICS
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0281—Customer communication at a business location, e.g. providing product or service information, consulting
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- G06Q30/0201—Market modelling; Market analysis; Collecting market data
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- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
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Abstract
A method for providing knowledge-based electronic commerce is disclosed. The method includes collecting a question and an answer to the question from a knowledge sharing platform, analyzing the collected answer and extracting a process for resolving the question from the answer, Tagging and storing additional information for each process, receiving search information from a user terminal, and providing the user with the response corresponding to the search information, the process, and the tagged add- And providing at least one of the information.
Description
The present invention relates to a transaction method on the Internet, and more particularly, to a method for providing a platform for trading goods and services based on knowledge.
BACKGROUND ART In general, the Internet is an open network configured to freely connect and use a common protocol called TCP / IP (Transmission Control Protocol / Internet Protocol) to a remote computer, And various services such as e-mail, file transfer, WWW (World Wide Web), etc. can be used as well as the development of compression technology and transmission of multimedia information.
As the use of the Internet has rapidly increased in Korea and the world, the importance of the Internet as a strategic tool for improving efficiency and productivity has been rapidly increasing. In addition, new business opportunities through the Internet are continuously being created Of course, the area is also expanding, and the number of Internet-based operators is also increasing.
In addition, the use of mobile Internet using mobile phone, PDA and IMT2000 service is increasing rapidly, and these services are exploding so as to be comparable to the initial rate of increase of Internet users.
In other words, in recent years, business over the Internet has been making progress in creating new business models such as avatars trading and question-based knowledge search services beyond business models such as early Internet search, shopping mall, and auction .
According to the prior art, in the case of an Internet shopping mall, the product is organized according to products or product categories. Consumers individually search for information on products and services according to the process of their purchasing desires, determine products and services, Purchasing site is used to satisfy purchase desire. However, the search time for product and service decisions is long, and it is difficult to acquire information about the vendor. In addition, there is a problem that it is difficult to have clear criteria for price or service comparison, since a special sale product or service must make a purchase decision only on a limited site.
Thus, the consumer can perform a question about this complex process on the Internet, and can perform such purchasing behavior in response to a question.
SUMMARY OF THE INVENTION The present invention has been devised to solve the problems of the background art described above, and is intended to provide additional knowledge about each process included in an answer in a knowledge service.
The present invention is intended to make it easy to search for a desired product and knowledge by category and object only for information search without a complicated process to search for a desired product and knowledge.
A method for providing knowledge-based electronic commerce in accordance with an embodiment of the present invention for realizing the above-mentioned problems is disclosed. The method includes collecting a question and an answer to the question from a knowledge sharing platform, analyzing the collected answer and extracting a process for resolving the question from the answer, Tagging and storing additional information for each process, receiving search information from the user terminal, and transmitting the response corresponding to the search information, the process, and the tagged And providing at least one of the additional information.
Further, in accordance with an embodiment of the present invention, a server for providing knowledge-based electronic commerce is disclosed. The server comprising: a collection module for collecting questions and answers to the questions from a knowledge sharing platform; a process extraction module for analyzing the collected answers and for extracting a process for resolving the questions from the answers; A process module for tagging additional information for each process, and a search module for receiving search information from the user terminal and providing the user terminal with at least one of the response, the process, and the tagged additional information corresponding to the search information And a communication module for providing the communication module.
Also disclosed is a computer program stored on a computer-readable medium for providing knowledge-based electronic commerce in accordance with an embodiment of the present invention. The computer program causing a computer to perform the following steps: collecting a question and an answer to the question from a knowledge sharing platform; analyzing the collected answer; Extracting a process for solving a query, tagging and storing additional information about each process with respect to the extracted process, receiving search information from the user terminal, And providing at least one of the response, the process, and the tagged additional information corresponding to the search information.
The present invention can provide additional knowledge about each process included in the answer in the knowledge service.
The present invention can facilitate searching for a desired product and knowledge by category and object only for information search without complicated process to search for a desired product and knowledge.
1 is a block diagram of a server for providing knowledge-based electronic commerce according to an embodiment of the present invention.
2 is a flowchart of a method for providing knowledge-based electronic commerce according to an embodiment of the present invention.
Figure 3 illustrates an example of an analysis data table of collected questions and answers according to one embodiment of the present invention.
Figure 4 illustrates an example of analysis of an answer in accordance with an embodiment of the present invention.
Figure 5 illustrates a more detailed example of an analysis of answers in accordance with an embodiment of the present invention.
Figure 6 illustrates an example of additional information of an analyzed answer in accordance with an embodiment of the present invention.
FIG. 7 illustrates a block diagram of a computer that operates to execute a computer program for providing knowledge-based electronic commerce according to an embodiment of the present invention.
FIG. 8 illustrates a schematic block diagram of an exemplary computing environment for executing a computer program for providing knowledge-based electronic commerce in accordance with an embodiment of the present invention.
Various embodiments and / or aspects are now described with reference to the drawings. In the following description, for purposes of explanation, numerous specific details are set forth in order to provide a thorough understanding of one or more aspects. However, it will also be appreciated by those of ordinary skill in the art that such aspect (s) may be practiced without these specific details. The following description and the annexed drawings set forth in detail certain illustrative aspects of one or more aspects. It is to be understood, however, that such aspects are illustrative and that some of the various ways of practicing various aspects of the principles of various aspects may be utilized, and that the description set forth is intended to include all such aspects and their equivalents.
In addition, various aspects and features will be presented by a system that may include multiple devices, components and / or modules, and so forth. It should be understood that the various systems may include additional devices, components and / or modules, etc., and / or may not include all of the devices, components, modules, etc. discussed in connection with the drawings Must be understood and understood.
As used herein, the terms "an embodiment," "an embodiment," " an embodiment, "" an embodiment ", etc. are intended to indicate that any aspect or design described is better or worse than other aspects or designs. . As used herein, the terms 'component,' 'module,' 'system,' 'interface,' and the like generally refer to a computer-related entity and include, for example, hardware, It can mean software.
In addition, the term "or" is intended to mean " exclusive or " That is, it is intended to mean one of the natural inclusive substitutions "X uses A or B ", unless otherwise specified or unclear in context. That is, X uses A; X uses B; Or when X uses both A and B, "X uses A or B" can be applied to either of these cases. It should also be understood that the term "and / or" as used herein refers to and includes all possible combinations of one or more of the listed related items.
It is also to be understood that the term " comprises "and / or" comprising " means that the feature and / or component is present, but does not exclude the presence or addition of one or more other features, components and / It should be understood that it does not. Also, unless the context clearly dictates otherwise or to the contrary, the singular forms in this specification and claims should generally be construed to mean "one or more. &Quot;
1 is a block diagram of a server for providing knowledge-based electronic commerce according to an embodiment of the present invention.
The
The
The
The
In addition, the
The
The
The
2 is a flowchart of a method for providing knowledge-based electronic commerce according to an embodiment of the present invention.
The
The
For example, in the case of a question relating to a used car purchase, the category of the question may be determined as "purchase ", and the object may be a" used car ". More specifically, the
The
For example, the
The
The
Figure 3 illustrates an example of an analysis data table of collected questions and answers according to one embodiment of the present invention.
The analysis data table of the collected questions and answers according to an embodiment of the present invention may include the
The
In the example shown in Fig. 3, the question is "I want to buy a used car ", and the answer is related to the process of purchasing a used car. In the answer, the user's desire is" The
Figure 4 illustrates an example of analysis of an answer in accordance with an embodiment of the present invention.
Figure 4 illustrates a more detailed example of analyzing and separating responses according to an embodiment of the present invention.
Fig. 4 shows an example of analyzing the answer to the question "I want to buy a used car" as shown in Fig. As shown in FIG. 4, in response to the question "I want to buy a used car", the answerer can answer the process of purchasing a used car. In the example shown in FIG. 4, Quot; insurance step ", and "vehicle registration application step" may be a
In the example of FIG. 4, the "create contract"
Figure 5 illustrates a more detailed example of an analysis of an answer in accordance with an embodiment of the present invention.
Figure 5 shows details of answers, keywords, and processes. In FIG. 5, "Hello is used car exaggeration." The following text corresponds to the answer. The
In the answer of Figure 5, "If the treasure dream is not a private property anyway, you will have to go to the used car trading complex. If you go to the trading complex, you should see the inside and outside of the vehicle first, If you pay for the car, you can pay for the car, the rental ticket, and the used car transaction fee (the selling fee, the commission fee, etc.) before the transfer. It seems to be about 200 or so. " Here, "inside and outside the
In the answer of Figure 5, it is said that "Do not make one or two pounds, so try to do a lot of commissioning directly and get a performance record notice. If there is an accident, please check whether the repair is clear or not. As an answer, may correspond to the details (340) of the process of the "other precautions step ".
Figure 6 illustrates an example of additional information of an analyzed answer in accordance with an embodiment of the present invention.
FIG. 6 shows an example of additional information being tagged by process of the analyzed answer in FIG. In FIG. 5, the answer may be separated by the
At this time, the
Further, the
In addition, the
FIG. 7 illustrates a block diagram of a computer that operates to execute a computer program for providing knowledge-based electronic commerce according to an embodiment of the present invention.
Referring to FIG. 7, a brief general description of a suitable computing environment in which various aspects of an embodiment of the invention may be implemented may be provided.
Although the present invention has been described above generally in terms of computer-executable instructions that can be executed on one or more computers, those skilled in the art will appreciate that the present invention may be implemented in combination with other program modules and / will be.
Generally, program modules include routines, programs, components, data structures, etc. that perform particular tasks or implement particular abstract data types. Moreover, those skilled in the art will appreciate that the inventive methods may be practiced with other computer systems, such as single-processor or multi-processor computer systems, minicomputers, mainframe computers, as well as personal computers, handheld computing devices, microprocessor-based or programmable consumer electronics, And may operate in conjunction with one or more associated devices).
Illustrative aspects of the invention may also be practiced in distributed computing environments where certain tasks are performed by remote processing devices connected through a communications network. In a distributed computing environment, program modules may be located in both local and remote memory storage devices.
Computers typically include a variety of computer readable media. Any medium accessible by a computer can be a computer-readable medium, which includes both volatile and non-volatile media, both removable and non-removable media. By way of example, and not limitation, computer readable media may comprise computer storage media and communication media. Computer storage media includes both volatile and nonvolatile, removable and non-removable media implemented in any method or technology for storing information such as computer readable instructions, data structures, program modules or other data. Computer storage media includes, but is not limited to, RAM, ROM, EEPROM, flash memory or other memory technology, CD-ROM, digital video disk (DVD) or other optical disk storage, magnetic cassettes, magnetic tape, magnetic disk storage or other magnetic storage devices, Or any other medium which can be accessed by a computer and used to store the desired information.
Communication media typically embodies computer readable instructions, data structures, program modules or other data in a modulated data signal, such as a carrier wave or other transport mechanism, Media. The term modulated data signal refers to a signal that has one or more of its characteristics set or changed to encode information in the signal. By way of example, and not limitation, communication media includes wired media such as a wired network or direct-wired connection, and wireless media such as acoustic, RF, infrared, or other wireless media. Combinations of any of the above described media are also intended to be included within the scope of computer readable media.
There is shown an exemplary environment 1100 that implements various aspects of the present invention including a
The system bus 1108 may be any of several types of bus structures that may additionally be interconnected to a local bus using any of the memory bus, peripheral bus, and various commercial bus architectures. The
The
These drives and their associated computer-readable media provide non-volatile storage of data, data structures, computer-executable instructions, and the like. In the case of
A number of program modules may be stored in the drive and
A user may enter commands and information into the
A
When used in a LAN networking environment, the
The
Wi-Fi (Wireless Fidelity) allows you to connect to the Internet from a home sofa, a bed in a hotel room, or a meeting room in your workplace without wires. Wi-Fi is a wireless technology such as a cell phone that allows such devices, e.g., computers, to transmit and receive data indoors and outdoors, i. E. Anywhere within the coverage area of a base station. Wi-Fi networks use a wireless technology called IEEE 802.11 (a, b, g, etc.) to provide a secure, reliable, and high-speed wireless connection. Wi-Fi can be used to connect computers to each other, the Internet, and a wired network (using IEEE 802.3 or Ethernet). The Wi-Fi network operates in unlicensed 2.4 and 5 GHz wireless bands, for example, at 11 Mbps (802.11a) or 54 Mbps (802.11b) data rates, or in products containing both bands (dual band) Thus, this network can provide real-world performance similar to the basic 10BaseT wired Ethernet network used in many offices.
FIG. 8 illustrates a schematic block diagram of an exemplary computing environment for executing a computer program for providing knowledge-based electronic commerce in accordance with an embodiment of the present invention.
Referring to FIG. 8,
Communications may be facilitated via wireline (including optical fibers) and / or wireless technology. The client (s) 1202 may include one or more client data stores (e. G., Client 1202) that may be used to store information (e.g., cookie (s) and / ) 1208, respectively. Similarly, server (s) 1204 operate in conjunction with one or more server data store (s) 1210 that may be utilized to store information local to
What has been described above includes examples of the present invention. Of course, it is not possible to describe every conceivable combination of components or methods for purposes of describing the present invention, but one of ordinary skill in the art will recognize that many further combinations and permutations of the present invention are possible. Accordingly, it is intended to embrace all such alterations, modifications, and variations that fall within the spirit and scope of the appended claims. In addition, to the extent that the term "include" is used in either the detailed description or the claims, such term is interpreted as " comprising "when used in the claims as a transitional word To be inclusive in a manner similar to the term " comprising "as < / RTI >
It will be apparent to those skilled in the art that various modifications and variations can be made in the present invention without departing from the spirit or scope of the invention as defined in the appended claims. It will be understood that the invention may be varied and varied without departing from the scope of the invention.
Claims (11)
Collecting questions from the knowledge sharing platform and answering the questions;
Analyzing the collected answers, extracting a process for resolving the question from the answers, and separating the answers into respective processes based on the keywords;
Tagging and storing additional information for each separate process for the separate process;
Receiving search information from a user terminal; And
Providing at least one of the response, the process, and the tagged additional information corresponding to the search information to the user terminal;
Lt; / RTI >
The step of separating the answer into a respective process based on a keyword,
Collecting feedback information of a questioner about an answerer of the answer;
Determining reliability of the answerer based on the collected feedback information;
Collecting answers of the answerer having the reliability equal to or greater than a predetermined threshold and extracting keywords; And
Separating the answer into one or more processes, each of the processes being a sentence or paragraph containing the keyword, based on the extracted keyword;
, And
The step of receiving search information from a user terminal comprises:
Receiving category information from the user terminal, the category information including at least one of purchase, sale, and manufacture; And
Receiving an object from the user terminal;
/ RTI >
A method for providing knowledge-based electronic commerce performed on one or more processors of a server.
Determining at least one category of the collected questions and answers, and tagging the object in at least one of the questions and answers.
A method for providing knowledge-based electronic commerce performed on one or more processors of a server.
The above-mentioned questions and the above-
Including at least commerce-related content,
A method for providing knowledge-based electronic commerce performed on one or more processors of a server.
The additional information may include:
A URL link associated with the process, a URL link selling a product or service associated with the process, a contact, a map, and an address.
A method for providing knowledge-based electronic commerce performed on one or more processors of a server.
And separating the answer into one or more processes based on the extracted keyword,
Separating the answer into one or more processes, each of the processes being a sentence or a paragraph containing a keyword associated with the keyword and the keyword, based on the keyword and the number of iterations of the keyword associated with the keyword;
/ RTI >
A method for providing knowledge-based electronic commerce performed on one or more processors of a server.
Wherein extracting the process for resolving the question from the answer comprises:
Collecting feedback information on the answer;
Determining reliability of the answer based on the collected feedback information;
Collecting answers having the reliability equal to or greater than a predetermined threshold and extracting keywords; And
Separating the answer into one or more processes, each of the processes being a sentence or paragraph containing the keyword, based on the extracted keyword;
/ RTI >
A method for providing knowledge-based electronic commerce performed on one or more processors of a server.
The knowledge sharing platform comprises:
A knowledge sharing platform in which answers divided into a space or a partition are input so that the answers are separated by processes,
A method for providing knowledge-based electronic commerce performed on one or more processors of a server.
A collection module collecting questions from the knowledge sharing platform and answers to the questions;
Collecting feedback information of a questioner about an answerer of the answer, determining reliability of the answerer based on the collected feedback information, collecting answers of the answerer whose reliability is equal to or higher than a predetermined threshold value, Based on the extracted keyword, separates the answer into one or more processes based on a keyword, each of the processes being a sentence or a paragraph containing the keyword, and each process for resolving the question from the answer A process extraction module for extracting a process;
A process module for tagging additional information for each of the separate processes for the extracted process; And
The method comprising: receiving search information from a user terminal, the search information including category information and an object, the category information including at least one of purchase, sale, and manufacture; A communication module for providing at least one of the process and the tagged additional information;
/ RTI >
Server for providing knowledge-based e-commerce.
The computer program causing a computer to perform the following steps:
Collecting questions from the knowledge sharing platform and answering the questions;
Analyzing the collected answers, extracting a process for resolving the question from the answers, and separating the answers into respective processes based on the keywords;
Tagging and storing additional information for each separate process for the separate process;
Receiving search information from a user terminal; And
Providing at least one of the response, the process, and the tagged additional information corresponding to the search information to the user terminal;
Lt; / RTI >
The step of separating the answer into a respective process based on a keyword,
Collecting feedback information of a questioner about an answerer of the answer;
Determining reliability of the answerer based on the collected feedback information;
Collecting answers of the answerer having the reliability equal to or greater than a predetermined threshold and extracting keywords; And
Separating the answer into one or more processes, each of the processes being a sentence or paragraph containing the keyword, based on the extracted keyword;
, And
The step of receiving search information from a user terminal comprises:
Receiving category information from the user terminal, the category information including at least one of purchase, sale, and manufacture; And
Receiving an object from the user terminal;
/ RTI >
A computer program stored on a computer-readable medium.
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| KR20150012840 | 2015-01-27 | ||
| KR1020150012840 | 2015-01-27 |
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| KR1020160090839A Division KR20160110283A (en) | 2016-07-18 | 2016-07-18 | Method, server and computer program for providing knowledge based e-commerce |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| KR102627740B1 (en) * | 2023-08-02 | 2024-01-23 | 한화생명보험 (주) | Electronic device and information providing method thereof |
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| KR20080068482A (en) * | 2007-01-19 | 2008-07-23 | 엔에이치엔(주) | Method and system for impressing knowledge advertising |
| KR101342454B1 (en) * | 2010-01-19 | 2013-12-17 | 한국전자통신연구원 | Experience information process apparatus for social network service, its method |
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| KR20040089418A (en) * | 2003-04-14 | 2004-10-21 | 머신나우 주식회사 | Automatic Generation System of Knowledge in the Open Site |
| KR20080068482A (en) * | 2007-01-19 | 2008-07-23 | 엔에이치엔(주) | Method and system for impressing knowledge advertising |
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