KR101552500B1 - The system and method for valet parking management - Google Patents

Abstract

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system for automatically managing a valet parking, and more particularly, to a system for automatically managing a valet parking using a terminal means of a user or an employee without installing a high- And a parking management system.
Valet parking is an inconvenience to the customer because the waiting time for the passengers to enter and exit the car is long. Also, the employees who are in charge of the work also have to work urgently. In addition, since the data on the valet parking is not managed, the valet parking staff can not efficiently manage the work, and the disparity of the work load among the employees increases the complaints of the employees and the effective manpower management is not performed.
In order to solve such a problem, the present invention allows the automated system of valet parking to be constructed using terminal means such as a smart phone, which has been widely used, And to provide a valet parking management automation system that can provide a more comfortable valet service by eliminating the inconvenience caused by a delay in waiting time of a customer.

Description

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a parking management system,

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system for automatically managing a valet parking, and more particularly, to a system for automatically managing a valet parking using a terminal means of a user or an employee without installing a high- And a parking management automation system.

In general, valet parking is one of the services provided at the entrance of the accommodation, food and beverage service, hotel, etc., and it is a service that parks the arriving vehicle in place of the private parking lot.

Such a service is aimed at allowing the customer to conveniently locate the service site, but the purpose of the service is to provide a pleasant service to the customer by quickly arranging the situation of the front door.

In recent years, smart parking management systems such as vehicle recognition, parking management, and fare management have been performed more smartly. However, the valet parking system has not been able to provide such a system, , And a service method of guiding the customer out of the vehicle in response to the customer's request for departure from the vehicle is common.

Therefore, the waiting time of the customer for entering and exiting the vehicle is long, which causes inconvenience to the customer. Also, the employees who perform the work also have to work urgently, thereby increasing work stress.

In addition, since the data on the valet parking is not managed, the valet parking staff can not efficiently manage the work, and the disparity of the work load among the employees increases the complaints of the employees and the effective manpower management is not performed.

In order to solve such a problem, the present invention allows the automated system of valet parking to be constructed using terminal means such as a smart phone, which has been widely used, And to provide a valet parking management automation system that can provide a more comfortable valet service by eliminating inconvenience caused by a delay in waiting time of a customer.

In the valet parking management automation system of the present invention,

An employee terminal unit provided with an application program for registering and receiving valet progress information through employee registration; installation of a valet application in accordance with installation information recognized from the parking ticket provided to the borrower; And the carousel terminal means for receiving the valet progress information, registering and managing the parking ticket to be provided to the borrower, registering the vehicle information for the registered parking ticket, controlling and controlling the entrance and exit carousel process of the car, And a server for providing information,

The server registers the employee through the employee terminal means, registers the parking ticket to be provided to the borrower, registers the vehicle information in the registered parking ticket, controls and manages the entrance and departure ballet process of the vehicle through the registered staff terminal means, And providing the valet progress information of the vehicle to the employee terminal unit and the terminal unit.

According to the present invention,

An employee registration process of registering the employee information and registering the employee information as a valet progress employee,

When entering the requested car information, when the parking ticket is registered, it is requested to input vehicle information for the corresponding parking ticket. When the requested car information is inputted, an entry instruction message for selecting an employee in accordance with the set valet progress order and transmitting an entrance instruction message to the employee terminal means and,

When the message reception confirmation information is received from the staff member who transmitted the entrance instruction message, the ballet progress information is registered as the incoming information. When the entrance completion information is registered from the staff terminal unit, An entry process for registering the valet progress information of the vehicle as the entry completion,

A valet progress information providing step of confirming whether the borrower recognizes the parking ticket and connecting to the server and providing the car valet progress information of the borrower in accordance with the borrower information registered by the borrower and the registered borrower information;

When the departure request of the borrower is registered, an employee is selected in accordance with the registered valet proceeding order, the departure request message is transmitted to the employee terminal unit of the employee, and the employee terminal unit confirms whether or not the departure completion information is received, To the completion of the departure.

If the message receipt confirmation information is not registered for the set time in the entering process and the leaving process, the message is retransmitted to the employee terminal means of the next order employee in the valet proceeding order, and informed to the employee terminal means registered as the registered manager as notification information And a valet problem notification process.

According to the present invention, it is possible to automate valet progress management without consuming a large amount of money,

(a). Customers can conveniently receive information on the progress of the valet, and it is possible to request the departure conveniently without delay.

(b). It is possible to view and supervise the progress information of the valet as statistical information,

(c). Valet parking can be managed according to the equality of each employee who carries on,

BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is a schematic view of a valet parking process in a valet parking management automation system of the present invention; FIG.
FIG. 2 is a view showing the departure process in the ballet parking management process in the ballet parking management automation system of the present invention. FIG.
FIG. 3 is a diagram showing a departure process in a state where a borrower registration is not performed in the present invention. FIG.
4 is a block diagram showing a configuration of a valet parking management automation system according to the present invention.
5 is a flow chart showing a valet parking process in the valet parking management automation system of the present invention.
FIG. 6 is a flowchart showing an outgoing process in the present invention. FIG.
7 is a view showing one embodiment of a parking ticket in the present invention.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS The present invention will now be described in detail with reference to the embodiments shown in the accompanying drawings.

An application program for registering and receiving valet progress information through employee registration, that is, an employee terminal unit 100 in which a valet application is installed, and installation and registration of a valet application and registration The car rental terminal 200 for registering the car parking information for the parking ticket to be provided to the car owner and registering the car information in the registered parking ticket information to receive the entrance and exit car of the car And a server 300 for controlling and managing the valet process and providing the valet progress information of the car through the wired / wireless network to the employee terminal unit 100 and the debtor terminal unit 200.

The automatic valet parking management automation system of the present invention is characterized in that it can control the progress of the valet using the smart terminal means and can provide the information.

The employee terminal means 100 is a smart terminal means in which an application program (app) for receiving and registering valet progress information and a valet application is installed.

The ballet application installed in the employee terminal means 100 includes an employee registration process for registering as an employee in the server 300, a ballet control information receiving process for receiving and confirming the ballet instruction information from the server 300, Or a valet progress information confirmation process for inquiring and confirming valet progress information on a car parked in a valet.

The borrower terminal unit 200 confirms the installation information of the valet application from the parking ticket information for the parking ticket provided to the owner and authenticates the server 300 through the installation of the valet application and the valet application, And a terminal means for providing the valet request information registration and the departure request to the server 300.

The valet application is an authentication process for scanning the code information included in the parking ticket information and authenticating the server 300 as a car. The valet application is provided with valet progress information from the server 300 and valet progress information A notification process, a valet progress information inquiry, and a valet request process for requesting a borrower's departure request information.

The server 300 registers the employee through the employee terminal unit 100, registers the parking ticket information to be provided to the borrower, registers the vehicle information in the registered parking ticket information, And the process of providing the valet progress information of the car to the employee terminal means 100 and the debtor terminal means 200 through the wired / wireless network.

The server 300 includes connection management means 310 for managing connection and approval of a user (employee or a borrower) requesting connection through the wired / wireless network to the server 300, An employee information management means (320) for registering and managing the information in accordance with the approval information of the registered employee (manager) and registering and managing the valet progress order information of the employee, and a parking ticket registration means A parking lot management means 330 for inputting information to manage the parking ticket information, a parking lot management means 330 for selecting an employee in accordance with the registered valet progress order information, A valet progress management means 340 for managing the progress of the valet parking by transmitting an exit instruction message according to the transmission and the departure indication information of the borrower terminal means 200 or the registered employee (manager) A valet statistic management means 350 for providing valet parking numbers of the time units, the number of parking lots for each employee, and valet statistical information of the parking vehicle information; and VVIP, A VIP management means 360 for registering and managing VIP customer information and providing the VIP information to the employee terminal means 100 when the corresponding vehicle information is inputted, a VIP management means 360 for managing the VIP information, the valet progress order information, And a database 370 in which valet statistical information generated and provided by the valet statistic management means 350 is stored and managed.

The connection management unit 310 is connected to the server 300 and manages the approval of the connection for checking valet progress information, employee information management, and valet statistical information.

The employee information management means 320 registers and manages the employee information inputted through the employee terminal means 100 of the employee by a predetermined registered employee (manager) according to the approval information of the registered employee (manager) .

The parking ticket managing means 330 is a means for registering the parking ticket to be used in the prepared parking ticket, that is, means for issuing a parking ticket to be provided to the borrower.

When the parking ticket information is registered from the parking ticket issued by the parking ticket management means 330, the valet progress management means 340 starts the valet progress based on the information of the parking lot issuance information and proceeds to manage the valet.

The valet progress management means 340 selects an employee in accordance with the registered valet progress order information and transmits the entrance instruction message of the corresponding car to the parking ticket registered with the employee terminal means 100 of the selected employee, And transmits an exit instruction message according to the result of the check.

When the borrower does not register with the server 300 using the parking ticket, the registered employee (manager) registers the departure request information in the server 300 in response to the request of the borrower, (Manager) according to the departure request information registered in advance.

The valet statistic management means 350 is a means for generating and providing valet statistical information on the valet progress information. The valet statistic management means 350 includes the number of valet parking, the number of parking lots for each employee, Therefore, the item can be designed to be added / deleted.

The VIP management means 360 registers and manages service characteristic information such as VVIP and VIP customer information registered by a predetermined authorized employee (manager or a marketing person in charge) and provides the information to the staff terminal means 100 when entering the corresponding vehicle This is a means for enabling an effective response service.

The database 370 is means for storing and managing employee information and information necessary for valet management.

The database 370 includes employee information, employee valet progress order information, valet progress information, service feature information, and valet statistical information.

The employee information includes personal information including a name, an employee number, and connection approval information including an ID (ID) and a password (PW).

The valet progress order information is information on the order of the employees who perform valet parking in the course of the valet.

The valet progress information is valent progress information that is progressed in the server 300.

The service characteristic information is customer information registered by an authorized employee, and the employee information approved as an employee such as an authorized manager or a marketing manager is managed by the employee information management means 320. [

The valet statistical information includes the number of valet parking, the number of parking lots for each employee, and parking vehicle information, which are the valet statistical information generated by the valet statistic management means 350.

The valet application may be constituted by an employee and a borrower common program so as to limit its function or may be designed separately as an application for a car owner or an employee. The valet application may be installed as a program for a PC, The person in charge of the company, and the person in charge in the company can also connect to the server 300 via the PC.

Code information is recorded in the parking ticket information, and the code information includes the parking lot application installation information and the parking ticket specific information.

The carousel's ballet application installation information includes link information for installing a valet application, and the parking ticket specific information is information for confirming and checking a parking ticket at the server 300. [

The code information is two-dimensional code information, and typically a QR code can be used.

7 shows one embodiment of a parking ticket.

The operation and operation of the present invention having the above-described configuration will now be described.

The manager who is the manager in charge of management accesses the employee terminal unit 100 of the employee who performs valet parking and the server 300 and registers the employee so that he can access the valet management information such as the valet progress information and the valet statistical information.

The employee installs the valet application in the employee terminal means 100, requests the employee registration through the valet application, and the employee terminal means 100 of the manager approves the registration and registers the employee information in the server 300.

When the customer's vehicle arrives, the manager or the staff member registers the parking ticket information by scanning the code information of the parking ticket through the ballet application through the employee terminal means 100, and registers the vehicle information in the parking ticket information while providing the parking ticket to the borrower do.

The server 300 registers the parking ticket according to the parking ticket information received from the staff terminal means 100 and registers the vehicle information for the parking ticket in the database 370.

Thereafter, the ballet proceeding order information registered in the database 370 is checked to select an employee to perform valet parking, the ballet instruction message is transmitted to the employee terminal unit 100 of the employee, and the confirmation information is registered from the employee When the confirmation information is registered from the employee, the ballet progress information is registered while the ballet is parked. When the completion information is registered from the staff terminal means 100, the ballet progress information is registered while the ballet parking is being completed.

The parking completion information may further include parking position information, and the employee may enter parking position information together after parking.

Also, as shown in FIG. 1, the server 300 confirms whether or not the borrower is registered. When the borrower is registered, the server 300 provides valued valet progress information through the valet application installed in the corresponding borrower terminal 200.

Meanwhile, the borrower can scan the code information displayed on the parking ticket provided at the time of entering the car park through the borrower terminal unit 200, install the valet application, provide the valet progress information, and proceed the departure request.

7 shows an example of the code information displayed in the parking ticket.

7 shows an example in which code information is constituted by a QR code.

When the borrower scans and reads the parking ticket through the borrower terminal unit 200, the borrower terminal unit 200 provides the valet application installation information included in the code information of the read parking ticket and installs the valet application in accordance with the choice of the borrower do.

When the valet application is installed, the valet application requests the borrower to register the borrower. If the borrower selects the borrower registration, the approval information on the parking ticket included in the code information is transmitted to the server 300, .

When the borrower registration request approval information is inputted from the borrower terminal means 200 as described above, the server 300 registers the borrower information for the corresponding parking ticket.

Thereafter, the borrower can advance the departure request through the valet application registered in the borrower terminal unit 200.

The server 300 may request the departure from the borrower terminal unit 200 before departure, and if the departure request information is registered from the borrower terminal unit 200, the server 300 selects the employee according to the valet progress order information, And transmits an exit instruction message to the means 100.

Fig. 2 shows the process of departure from the registered state of the car.

FIG. 3 shows an outgoing process when a manager or a staff member inputs departure request information to the server 300 in a state where the borrower registration is not performed.

The staff terminal means (100) receiving the outward instruction message displays it so that the corresponding employee can depart.

The employee first enters the employee confirmation information confirming that he has received the departure order message, and then goes out. In the borrower terminal unit 200, when an employee inputs employee confirmation information, the employee confirmation information is transmitted to the server 300.

The server 300 retransmits the outgoing instruction message if the employee confirmation information is not input from the borrower terminal means 200 within a predetermined time, and if the employee confirmation information is not inputted even though the outward instruction message has been transmitted a predetermined number of times, And proceeds to proceed with the above process, and informs the registered manager employee terminal means 100 of the notification by sending a notification message.

The exit instruction message includes the location information of the vehicle, so that the corresponding employee can depart from the exit instruction message.

After receiving the parking ticket from the borrower, the employee inputs the departure confirmation information through the borrower terminal unit 200, and the borrower terminal unit 200 transmits the departure confirmation information to the server 300.

The server 300 registers exit confirmation information transmitted from the borrower terminal unit 200 and completes the valet progress process for the corresponding parking ticket.

The exit confirmation information can be registered as the parking ticket information obtained by scanning the parking ticket delivered from the customer.

The server 300 may be installed in the valet management room or separately from the valet management room. Alternatively, the server 300 may include a terminal unit 300 for registering information by the management staff (manager) . ≪ / RTI >

FIG. 5 is a flow chart showing a valet parking proceeding process according to the present invention, and FIG. 6 is a flowchart showing a departure process.

The above-described valet parking management automation system of the present invention comprises the following control process.

An employee registration process of registering employee information input from the employee terminal means (100) to the server (300) as a valet progress employee;

When the registered parking ticket information is registered from the registered employee terminal means 100 to the server 300, the request for the parking ticket information is input to the server 300. When the requested vehicle information is inputted, An entrance preparation step of selecting one employee terminal unit 100 according to the order and transmitting an entrance instruction message from the server 300 to the staff terminal unit 100 of the corresponding employee,

The server 300 confirms whether the message reception confirmation information is received from the staff terminal unit 100 of the employee who received the reception instruction message. When the message reception confirmation information is received, the server 300 registers the valet progress information as the incoming information, An entry step of registering the valet progress information of the vehicle with respect to the vehicle when the entry completion information is registered from the means 100,

The server 300 recognizes the parking lot information from the borrower terminal means 200 and confirms that it has accessed the server 300 and receives the borrowing information from the borrower terminal means 200 to register the borrowing information in the parking lot information, A valet progress information providing step of providing the car valet progress information of the borrower to the borrower terminal means 200 according to the borrower information,

When the server 300 registers the departure request from the borrower terminal unit 200, the server 300 selects one employee terminal unit 100 according to the registered valet progress order, transmits the departure request message to the selected employee terminal unit 100, And an exit procedure for confirming whether exit completion information is received from the terminal means 100 and registering the valet progress information of the vehicle as exit completion.

If the message reception acknowledgment information is not registered for a predetermined time during the entering process and the outgoing process, a message or message upon entry into the employee terminal means 100 of the next order employee in the order of valet And a valet problem notifying process of retransmitting the departure request message and informing it to the employee terminal means 100 registered as the registered manager as notification information.

In the departure process, the exit completion information may include parking ticket information scanned and read in the employee terminal unit 100, which receives the departure request message.

In the entry process, the entry completion information registered from the staff terminal unit 100 to the server 300 may further include parking position information, and an outgoing request message transmitted from the server 300 in the outgoing process It is possible to further include parking position information.

In addition, the employee registration process is performed by inquiring the server 300 about information generated by the valet parking service, such as valet progress information and valet progress information, through the connected employee terminal unit 100, and registers authentication information that can be provided And an authentication information registration process,

The server 300 generates and manages valet statistical information using the information generated by the valet progress information and the valet parking service after the departure process is completed, And providing the valet statistical information by comparing the authentication information when the information is requested.

The employee registration process further includes an authentication information registration process of registering authentication information for registering the service feature information through the connected employee terminal unit 100,

A service characteristic information management step of managing and managing service characteristic information registered by an employee of the authentication information registered through the authentication information registration process; and a step of, when the vehicle information of the service characteristic information is inputted And providing service characteristic information to the employee terminal means 100. [

Claims (17)

A staff terminal unit 100 provided with a valet application for registering and receiving valet progress information through employee registration, and a user terminal 100 for installing the valet application and registering the registered valet application in accordance with the installation information recognized from the parking ticket provided to the owner And a control unit for controlling the entrance and exit ballet process of the vehicle by registering the parking ticket information for the parking ticket to be provided to the borrower and registering the vehicle information in the registered parking ticket information, And a server 300 for managing the valet progress information of the vehicle through the wired / wireless network,
The server 300 registers an employee through the employee terminal unit 100, receives the parking ticket information from the staff terminal unit 100, registers the parking ticket information to be provided to the borrower, and stores the vehicle information in the registered parking ticket information And controls the entry and exit ballet process of the vehicle through the registered employee terminal means 100. The ballet progress information of the vehicle is transmitted to the employee terminal means 100 and the vessel terminal means 200 through the wired / ,
The ballet application installed in the employee terminal means 100 includes an employee registration function for registering as an employee in the server 300, a ballet control information receiving function for receiving and checking ballet instruction information from the server 300, And a valet progress information confirmation function for inquiring and confirming valet progress information for a valet in-progress or in a valet parking,
The valet application installed in the debtor terminal means 200 includes an authentication function for receiving authentication information of the server 300 by scanning the code information registered in the parking ticket information and the valet progress information from the server 300 A valet progress information notification function for providing valet progress information to the borrower, a valet request function for inquiring valet progress information and requesting information of the departure request of the borrower,
If the borrower does not register with the server 300 using the parking ticket, the registered employee registers the departure request information with the server 300 in response to the request of the borrower. The outgoing instruction process is performed according to the registered outgoing request information,
The server 300 includes connection management means 310 for managing connection and approval of the employee terminal means 100 and the borrower terminal means 200 requesting connection via a wire / wireless network, An employee information management means 320 for registering and managing the employee information entered through the registered employee information management means 320 in accordance with the approval information of the employee terminal means 100 of the registered manager employee and registering the valet progress order information of the employee, A parking lot management means 330 for registering the parking ticket information to be provided and inputting the vehicle information into the registered parking ticket information to manage the parking ticket information; 100 from the employee terminal means 100 of the borrower terminal means 200 or the registered manager's staff, A valet progress management unit (340) for receiving the information and transmitting an exit instruction message to the employee terminal unit (100) of the selected employee to manage the valet parking operation; and a control unit And a database 370 for storing and managing the employee information, valet progress order information, valet progress information, service characteristic information and valet statistical information,
The service characteristic information is customer information registered by an authorized employee, and the employee information approved as an employee, such as an authorized manager or a marketing manager, is managed by the employee information management means 320,
The valet statistical information is the valet statistical information generated by the valet statistic management means 350. The valet statistical information includes the number of valet parking, the parking lot number per employee, system.
delete delete delete The method according to claim 1,
The VVIP and VIP customer information registered by the employee terminal means 100 of a predetermined authorized manager employee and when the corresponding vehicle information is input, Further comprising a VIP management means (360) for providing information,
Wherein the database (370) comprises service feature information.
delete The method according to claim 1,
The staff terminal means (100) provides parking completion information to the server (300), and the parking completion information includes parking position information,
When the departure request information is registered from the borrower terminal unit 200 to the server 300, the server 300 transmits parking position information to the employee terminal unit 100 of the selected employee according to the valet progress order information And an exit instruction message is provided to the ballet parking management automation system.
The method according to claim 1,
The borrower terminal means (200) reads the code information described in the parking ticket information, installs the valet application and registers the borrower,
Wherein the code information comprises two-dimensional code information.
A method for automatically controlling valet parking management in a valet parking management automation system according to any one of claims 1, 5, 7, and 8,
An employee registration process for registering employee information input from the employee terminal means (100) to the server (300) of the valet parking management automation system as a valet progress employee;
When the parking ticket information is registered from the registered staff terminal means 100 to the server 300, the server 300 requests the staff terminal means 100 to input vehicle information for the corresponding parking ticket information, When the vehicle information is inputted, one of the staff terminal units 100 is selected in accordance with the valette order set in the server 300, and an entrance instruction message is sent to the staff terminal unit 100 selected from the server 300 A step of preparing for entrance,
The server 300 confirms whether message reception acknowledgment information is received from the staff terminal unit 100 which received the entrance instruction message, and registers the valet progress information as the incoming information when the message reception acknowledgment information is received, An entry step of registering the valet progress information of the vehicle with respect to the vehicle when the entrance completion information is registered from the terminal means 100,
The server 300 recognizes the parking ticket information from the carousel terminal means 200 and confirms that it has accessed the server 300 and inputs the carousel information from the carousel terminal means 200 to register the carousel information in the parking ticket information A valet progress information providing step of providing the car valet progress information of the borrower to the borrower terminal means 200 according to the registered borrower information,
The server 300 selects one of the staff terminal units 100 according to the registered valet progress order when the outgoing request is registered from the borrower terminal unit 200 and transmits an outgoing request message And registering the valet progress information of the vehicle as completion of the departure by checking whether or not the departure completion information is received from the staff terminal means (100). The valet parking management system according to claim 1, Management automation control method.
10. The method of claim 9,
If the message reception acknowledgment message for the entrance instruction message or the departure request message is not registered for the set time in each of the entering process and the departure process, Further comprising a valet problem notification process of retransmitting the request message and informing the employee terminal means (100) registered as a manager among the registered employee terminal means (100) as notification information Automated control method of valet parking management.
10. The method of claim 9,
Wherein the departure completion information comprises the parking ticket information scanned by the employee terminal means (100) having received the departure request message and read in the parking ticket information. Automated control method.
10. The method of claim 9,
In the entry process, the entry completion information registered by the employee in the server 300 further includes parking position information, and the outgoing request message transmitted from the server 300 in the outgoing process further includes parking position information Wherein the automatic parking control method of the valet parking management automation system is characterized in that the automatic parking control method of the valet parking management automation system is provided.
10. The method of claim 9,
In the employee registration process, the server 300 inquires information generated by the valet parking service, such as valet progress information and valet progress information, through the connected employee terminal unit 100, And an authentication information registration step of,
A valet statistical management process in which the server 300 generates and stores information generated by the valet progress information and the valet parking service as valet statistical information after the outgoing process is completed; Further comprising the steps of: comparing the authentication information when the statistical information is requested, and providing the valet statistical information by comparing the authentication information when the statistical information is requested; and automatically providing the valet statistical information.
delete 10. The method of claim 9,
Wherein the employee registration process further comprises an authentication information registration process of registering authentication information for registering the service feature information through the connected employee terminal means (100)
A service characteristic information management step of managing and managing service characteristic information registered by the staff terminal means 100 of the authentication information registered through the authentication information registration process; Further comprising the step of providing service characteristic information to the employee terminal means (100) when the vehicle information is input.
10. The method of claim 9,
The code information is recorded in the parking ticket information, and the code information includes the valet application installation information and the parking ticket specific information of the borrower terminal unit (200).
delete

Images