KR101203152B1 - System and method for processing data - Google Patents

Abstract

An embodiment includes executing an application in a terminal; Requesting visual provision of a specific ARS by accessing a specific server in the application; Receiving time information for executing the specific ARS from the specific server; And displaying the time information in the running application.

Description

Data processing system and data processing method {System and method for processing data}

Embodiments are directed to an apparatus and method for processing video and audio data using a terminal.

With the development of wired / wireless communication technology, the functions of portable terminals, which have provided voice-oriented services in order to meet user demands, are also diversifying. That is, in addition to a voice call, a short message service (hereinafter, referred to as SMS), a multimedia messaging service (hereinafter referred to as 'MMS'), and digital media broadcasting (hereinafter, referred to as 'DMB') ',' And Internet services are provided. Recently, smart phones, which are intelligent terminals that add computer support functions such as Internet communication and information retrieval to mobile phones based on various wireless Internet services, have been spread, and users can install desired applications. .

An Automatic Response Service or an Audio Response System (hereinafter referred to as "ARS") is a service or system that automatically responds by a machine to provide information through human voice.

The ARS was started by recording the voice on the magnetic drum such as automatic notification and guide service, and then recorded the voice fragment and inserted it in the number part of the sentence in response to the telephone number guide service and seat reservation service. . With the development of technology, ARS is being used in various fields such as balance inquiry and notification service of banks, securities companies, distributors, etc., which require commodity orders or arbitrary words to be synthesized.

The embodiment improves user satisfaction by providing voice data and video data to a user of a terminal, and provides a data processing system and a data processing method in a lower cost and a simpler manner than in the related art.

An embodiment includes executing an application in a terminal; Requesting visual provision of a specific ARS by accessing a specific server in the application; Receiving time information for executing the specific ARS from the specific server; And displaying the time information in the running application.

Here, the reply signal may be transmitted in response to the time information being displayed.

The reply signal may transmit a signal selected by the user with respect to the time information being displayed through the application.

The data processing method may further include receiving auditory information for executing the specific ARS together with the visual information.

The application may be connected to the specific server through a specific communication network.

The data processing method may further include receiving an inquiry signal indicating whether to provide the ARS provision visually or acoustically from the specific server.

In addition, in the request for visual provision of the ARS, the application may connect to the specific server and transmit a visual provision request signal.

Another embodiment includes a terminal executing an application to access a specific server and visually performing ARS with the specific server; And a server configured to receive a request for visually performing the ARS from the terminal, provide the ARS information visually, and perform the ARS with the terminal.

The data processing system may further include a base station for requesting the server to perform visual execution of the ARS when the application is executed from the terminal and receives a connection request from the specific server.

The terminal may display the ARS information received from the server in the application.

The terminal may include a communication unit communicating with the server; A display unit displaying the visually provided ARS information; An input unit to receive an input from a user; And a controller configured to perform a reply to the displayed ARS information according to the signal input from the input unit.

Another embodiment is a step of receiving a request for visual provision of the ARS from the terminal; Transmitting information of the ARS visually displayed in a specific application of a terminal through a base station; And receiving a reply to the displayed ARS information from a terminal running the specific application.

The data processing method may further include providing auditory information for executing the ARS together with the visual information.

In addition, the provision of information of the ARS visually displayed in a specific application of the terminal may be received through a specific base station.

Another embodiment includes executing an application in a terminal; Requesting video data and audio data by accessing a specific server from the application; Receiving the voice data from the specific server; And displaying the voice data in the application executing the voice data.

The method may further include receiving the image data together with the audio data.

The application may be connected to the specific server through a specific communication network.

The method may further include receiving an inquiry signal indicating whether to provide the image data together with the audio data from the specific server.

The request for providing the voice data may include accessing the specific server from the application and transmitting a request signal for providing the voice data.

Another embodiment may include receiving a request for providing audio data synchronized with image data from a terminal; Transmitting the voice data displayed in a specific application of the terminal through a base station; And receiving a reply to the displayed voice data from a terminal running the specific application.

The method may further include providing the image data together with the audio data.

In addition, the provision of voice data provided by a specific application of the terminal may be received through a specific base station.

The data processing system and method according to the embodiment provide voice data and video data together through a terminal to increase user convenience, and provide voice data and video data at a lower cost and in a simpler manner.

1 is a flowchart illustrating a data processing method according to an embodiment;
2 is a diagram illustrating a configuration of a data processing system according to an embodiment;
3 is a diagram illustrating an embodiment of a terminal of FIG. 2;
4A to 4G are views illustrating a display unit of the terminal of FIG. 3.
5 is a flowchart of a video / audio data processing method according to another embodiment;
6 is a diagram illustrating an embodiment of a terminal used in the data processing method of FIG. 5;
7A to 7E are views illustrating a display unit of the terminal of FIG. 6.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, preferred embodiments of the present invention will be described with reference to the accompanying drawings.

In the description of the embodiments, it is to be understood that each layer (film), region, pattern or structure is formed "on" or "under" a substrate, each layer The terms " on "and " under " encompass both being formed" directly "or" indirectly " In addition, the criteria for above or below each layer will be described with reference to the drawings.

The thickness and size of each layer in the drawings are exaggerated, omitted, or schematically shown for convenience and clarity of explanation. In addition, the size of each component does not necessarily reflect the actual size.

1 is a flowchart illustrating a data processing method according to an embodiment, FIG. 2 is a diagram illustrating a configuration of a data processing system according to an embodiment, and FIG. 3 is an embodiment of a terminal of FIG. 2. 4A to 4F are views illustrating a display unit of the terminal of FIG. 3. Hereinafter, a data processing method and system according to an embodiment will be described with reference to the drawings.

First, an application is executed in the terminal 100 (S100). The terminal 100 may be a smart phone or the like on which an application may be executed, and the application may be purchased free or for a fee from the application store 200 through the base station 300 described below. Here, the base station 300 may be a provider for providing a wireless communication service such as a mobile communication service or a provider for providing an additional service in a wireless communication network. As an example, the base station 300 may be a base station that provides 3G, Wi-Fi, or Wibro services, and may provide both a voice service and a video service.

The terminal 100 may access the specific server (Server) 400 below through execution of an application, and perform ARS visually with the server 400. Here, each server may be a provider that provides a specific ARS, for example, a bank, a theater, or a korail.

In addition, access to the respective servers 410, 420, and 430 may be possible only through specific base stations 310, 320, and 330. That is, the connection to the specific server 310, 320, 330 may be set only through a specific mobile communication provider or an additional service provider.

The terminal 100 includes all terminals provided with a touch function such as a 3G video phone, a kiosk, an internet video phone, a PC video soft phone, a PMP, a smart phone, a PDA, and the like and capable of a voice call and a video call.

As shown in FIG. 3, the terminal 100 includes a communication unit 110 for communicating with the server, a display unit 120 for displaying the following visually provided ARS information, and an input unit 130 for receiving an input from a user. And a control unit 140 for replying to the displayed ARS information according to the signal input from the input unit.

In addition, the terminal 100 should be able to provide a video such as a video, text, or picture with a voice call, and receive a service provided by an interactive voice & video response (IVVR) server. That is, the server 400 transmits menu area information on the menu included in the video screen to the terminal 100 through a separate data channel, and the user in the terminal displays a predetermined area on the display unit 120. When touched, the coordinate value of the corresponding menu can be checked and compared with the menu area information to transmit the DTMF signal corresponding to the menu selected by the user to the server 400.

According to another exemplary embodiment, the terminal 100 divides the display unit 120 into a predetermined area, for example, 15 areas in FIG. 4A and the like, and allocates a DTMF value to each area. When the area information of the touched part is checked, the area information is converted into a DTMF signal corresponding thereto and transmitted to the server 400. The server 400 may extract a menu according to the received DTMF signal.

The display unit 120 refers to a screen of a conventional terminal 100. A screen of 4 inches or more is spread according to a large screen, and the spread of a touch screen terminal is being expanded.

The application of the terminal accesses a specific server and requests a visual provision of a specific ARS (S110). At this time, the server 400 may be requested from the terminal 100 to provide a visual provision of the ARS.

That is, as illustrated in FIG. 4A, for example, the specific application described above may be executed in the terminal 100. In this case, an advertisement may be displayed on the display unit of the terminal 100.

And, as shown in FIG. 4b, the application connects to an ARS telephone number for CGV reservation. In this case, if the ARS phone number for the CGV booking is, for example, 02) 100-1000, the application may make a call by touching the phone number or by voice recognition.

The server may receive a request for visually performing the ARS from the terminal, and visually provide the ARS information to the terminal to perform the ARS with the terminal.

In this case, communication between the terminal and the specific server is executed through the base station 300. That is, when the access request from the terminal to the specific server reaches the base station, the base station may request the specific server to perform visual execution of the ARS. Herein, the specific server may be a server such as a reservation operated by the CGV, and the base station 300 may be a base station that provides 3G service to a mobile communication provider.

At this time, in the application, a call voucher or the like may be charged, and thus the terminal may communicate with the base station 300 without being charged a separate communication fee. In addition, the above-mentioned call gift certificate may be sold to the user of the terminal by an additional service provider or the like, and other mobile communication providers may also sell the call gift certificate.

Here, the additional service provider means any natural person or a corporation that produces, operates, or sells the above-described application, and is not necessarily limited to a business operator according to related laws and regulations.

In addition, the ARS for CGV movie reservation is provided in a specific server 410, 420, 430, and the communication between the specific server 410 and the terminal 100 may be performed through the specific base station 310, 320, 330. have.

Here, the application may be connected to the specific server 410, 420, 430 through the specific base station 310, 320, 330. That is, a company that provides ARS may provide the above-mentioned visual ARS only through a specific mobile communication provider, and may be provided through a special agreement between the company and the mobile communication provider.

In addition, the request for visual provision of the specific ARS described above may access the specific server from the application and transmit a visual provision request signal.

In this case, the specific server may send an inquiry signal to the terminal whether to provide the ARS provision visually or audibly (S120).

That is, in addition to providing the ARS information visually, it may also be performed aurally. In this case, as shown in FIG. 4C, the terminal 100 displays a screen asking whether the ARS information is provided to the application.

If the user of the terminal selects yes, the audio information for the execution of the specific ARS is provided together with the visual information for the execution of the specific ARS from the specific server described below (S125). ). That is, conventional voice ARS may be provided together.

When the user of the terminal selects no, the terminal receives time information for executing the specific ARS from the specific server without providing the auditory information (S130).

In this case, when the user inquires whether to receive the ARS on the screen of the terminal in the above-described step S120, it may be displayed as shown in FIG. 4C or may be simply displayed as shown in FIG. 4G.

That is, the server 400 may transmit the information of the ARS visually displayed in a specific application of the terminal 100 through the base station 300.

The terminal displays time information for executing the specific ARS in the running application (S140).

That is, as illustrated in FIG. 4D, visual information for executing the ARS is provided to the display unit 120 of the terminal 100. Here, the first screen asks whether a visitor wants to buy a movie, a visitor who wants to be provided with movie information, a visitor for modifying member personal information, or a visitor who wants to talk to another counselor.

Here, if ARS information is provided visually, the ARS service may be used even for a hearing impaired person. And, in the case of ARS provided only by voice, for example, if there is an item that the user wants at 9, the user may need to listen from 1 to 9, so the call cost may increase. The user may check the information displayed on the display unit of the terminal 100 at once and proceed with a desired step.

In operation S150, the terminal may select a reply signal for time information for executing the specific ARS.

For example, in the screen of FIG. 4D, when the user selects the first time, that is, the movie reservation, by touching the screen, the reply signal is transmitted to the server 400. In this case, as shown in FIG. 4E, it may be displayed that the user has selected number 1 in the application of the terminal.

Here, in the transmission of the reply signal, a signal selected by the user with respect to the time information being displayed may be transmitted through the application (S160).

In addition, the server 400 may receive a reply signal selected by the user, and may provide visual information of a next step, for example, selecting a theater in the present embodiment. In this case, the visual provision of the ARS information may be repeated from step S130. As shown in FIG. 4F, a screen for selecting a theater is displayed on the display unit 120 of the terminal 100.

5 is a flowchart of a video / audio data processing method according to another embodiment, FIG. 6 is a diagram illustrating an embodiment of a terminal used in the data processing method of FIG. 5, and FIGS. 7A to 7E are terminals of FIG. 6. It is a figure which shows the display part of.

The data processing method according to the present embodiment may use the data processing system shown in FIG. 2.

First, an application is executed in the terminal 100 (S200). As described above with reference to FIG. 3, the terminal is provided with a voice output unit 150. The voice output unit 150 may output voice data according to data reception or application execution of a terminal, for example, a speaker or an earphone connection terminal.

The terminal 100 may access the specific server 400 through execution of an application and receive image data and audio data from the server 400. Here, the server 400 basically provides image data, but may provide audio data in addition to or in place of the image data. The voice data may be data synchronized with the video data.

For example, a game scene of an automobile race stadium, a race track, or another sporting event may be displayed on the terminal 100 as an image, and audio data corresponding thereto may be provided together. The voice data may be data providing the video data to an ARS service. In addition, it is possible to provide additional audio data in the video chat, and may provide audio data to the video data of the stock information.

In this case, since the application is connected to a server that provides video data and / or audio data at a voice call cost instead of a video call, the cost is lower than that of the video call in the terminal 100. In addition, a service that provides a voice or video call for free by using an application in a smartphone, etc. may be provided, but such a service is available only when a smartphone is equipped with a SIM card and all of the calling parties run the application on the smartphone. Do.

However, in the above-described embodiment, only the calling party can make a video call through a voice call while executing a specific application, and also without using a SIM card. In particular, it is possible to provide audio data and video data at a lower cost and simpler procedure than existing IVVR services.

In addition, access to each of the servers 410, 420, and 430 may be possible only through specific base stations 310, 320, and 330, and access to the specific servers 310, 320, and 330 may be performed by a specific mobile operator or additional service. The same may be set only through the service provider, as described above.

As described above, the terminal 100 may provide a video such as a video, text, or picture together with a voice call, such as a terminal capable of implementing a touch type Interactive Voice & Video Response (IVVR) system.

In operation S210, an application of the terminal accesses a specific server and provides image information. In this case, the server 400 may receive a request from the terminal 100 to provide the image information.

That is, as illustrated in FIG. 7A, for example, the specific application described above may be executed in the terminal 100. In this case, an advertisement may be displayed on the display unit of the terminal 100.

Hereinafter, a method and system for providing video data and audio data of a sports event together will be described as an example.

And, as shown in FIG. 7b, the image data of the sports event is displayed in the application. That is, the user may view an image of a specific sporting event on the display unit of the terminal 100 through execution of the application.

The server may transmit and receive image data and audio data thereof together with the terminal 100. In this case, communication between the terminal and the specific server is executed through the base station 300. That is, when a request for access to a specific server from the terminal reaches the base station, the base station may request the specific server to provide audio data together with image data.

For example, a user who wants to view or watch a screen of a sports event through an application may request to provide voice data when a commentator wants to listen.

At this time, in the application, a call voucher, a credit card, a check card, or the like may be charged to communicate with the base station 300 without being charged a separate communication fee to the terminal. In addition, the above-mentioned call gift certificate may be sold to the user of the terminal by an additional service provider or the like, and other mobile communication providers may also sell the call gift certificate.

The video / audio data of the sports event is provided by specific servers 410, 420, and 430, and the communication between the specific server 410 and the terminal 100 is performed through specific base stations 310, 320, and 330. Can be.

The request for providing audio data for the above-described video data may be connected to the specific server in the application and transmit an audio providing request signal.

In this case, the specific server may send an inquiry signal to the terminal whether to provide the audio data in exchange with the provision of the video data or together (S220).

That is, audio data may be provided by substituting or substituting the data of the sports event together with the image data, and as shown in FIG. 7C, a screen is displayed in the terminal 100 asking whether the image data is also provided to the application. .

When the user of the terminal selects yes, video data is provided together with the audio data from the specific server described below (S225). That is, the screen and commentary of a typical sporting event may be provided together.

If the user of the terminal selects No, only voice data is provided from the specific server without providing time information (S230).

In addition, to execute the voice data in the running application of the terminal, it may be made through a speaker or earphone terminal (S240).

That is, as shown in FIG. 7D, an image of a sports event is provided on the display unit 120 of the terminal 100, and commentary and stadium field voice data are provided through the audio output unit 150.

As shown in FIG. 7E, an icon for applying for the voice data provision may be displayed on a part of the display unit 120. That is, if the user wants to watch only the image of a sports event, the user may click the button corresponding to the icon to request the interruption of the audio data reception. Those skilled in the art will appreciate that various modifications and applications not illustrated above are possible without departing from the essential characteristics of the present embodiments. For example, each component specifically shown in the embodiments can be modified and implemented. It is to be understood that all changes and modifications that come within the meaning and range of equivalency of the claims are therefore intended to be embraced therein.

100: terminal 110:
120: display unit 130: input unit
140: control unit 150: audio output unit
200: application store 300: base station
400: server

Claims (22)

Executing a voice call application in the terminal;
Requesting visual provision of a specific ARS by accessing a specific server through only specific communication in the voice call application;
Receiving time information for executing the specific ARS and menu area information on the time information from the specific server;
Displaying the time information on the running voice call application; And
And transmitting a reply signal in response to the visual information being displayed by touching a specific area of the terminal. The method of claim 1, wherein the transmission of the reply signal,
And a signal selected by the user for the time information being displayed through the voice call application. The method of claim 2, wherein the reply signal is transmitted,
Transmitting a DTMF signal of a menu corresponding to a coordinate value of a specific area of the touched terminal. The method of claim 1,
And receiving auditory information for executing the specific ARS together with the visual information. delete The method of claim 1,
And receiving an inquiry signal from the specific server whether to provide the ARS provision visually or audibly. The method of claim 1, wherein requesting visual provision of the ARS comprises:
Transmitting a visual provision request signal from the voice call application to the specific server. A display unit which executes a voice call application to access a specific server through a specific communication network, performs ARS visually with the specific server, communicates with the specific server, and displays the visually provided ARS information in the voice call application. And a control unit configured to reply to the displayed ARS information according to a signal input from the input unit and an input unit for receiving an input from the user;
A server receiving a request for visually performing the ARS from the terminal, providing the ARS information visually, and performing the ARS with the terminal; And
When the voice call application is executed from the terminal to receive a connection request to the specific server, the server includes a base station for requesting the visual execution of the ARS,
The server provides the terminal with menu area information on the visually provided ARS information, and the terminal transmits a reply signal corresponding to the displayed time information with respect to a touch on a specific area, and transmits the reply signal. Transmits a signal selected by the user with respect to the time information being displayed through the voice call application, and the reply signal is transmitted through a DTMF signal of a menu corresponding to a coordinate value of a specific area of the touched terminal. system. delete delete delete Receiving a request for visual provision of the ARS through a specific base station on a voice call application of the terminal;
Transmitting information of the ARS visually displayed in a specific voice call application of a terminal and menu area information on the ARS information through a base station; And
Receiving a reply signal for the displayed ARS information from the terminal running the specific voice call application,
Receiving the reply signal, in response to the touch of the specific area of the terminal receives the DTMF of the menu corresponding to the coordinate value of the specific area of the terminal from the voice call application. 13. The method of claim 12,
And providing the auditory information for the execution of the ARS together with the visual information. delete delete delete delete delete delete delete delete delete

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