KR101190373B1 - System and Method for Providing Instant Phone Service using Parlay API - Google Patents

Abstract

The present invention provides a Parlay API application server that independently controls a voice communication service in a lower network, and a messenger server that provides a messenger service on the Internet so that messages required for call processing and service control can be transmitted and received. By interworking through a standardized interface based on Simple Object Access Protocol (SOAP), it is intended to provide an instant phone service providing system using an open intelligent network to provide various instant phone services on a messenger.

To this end, the present invention, in the instant phone service providing system using an open intelligent network, when using the instant phone service subscription, the registered information and the use information corresponding to the registered landline telephone number through the messenger and the messenger is logged in A messenger subscriber table storing a MAC address of the terminal; An instant phone service subscriber table which stores the type of messenger being used by the instant phone service subscriber and a landline telephone number registered in the messenger; A messenger address book table storing an address book registered by the instant phone service subscriber; A database having a business name, business type, telephone number, and code field; Upon receipt of the "call processing request message" from the messenger server, the corresponding "call processing result notification message" is transmitted, and click-to-call, click-to-conference, click-to-broadcast, neighborhood according to the call processing result. It provides a facility automatic connection service, and transmits a corresponding "short message reception notification message" in response to receiving a "short message transmission request message" from the messenger server, and provides a click-to-short message service according to the short message transmission request. And a corresponding " call reception notification message " in response to receiving a " call processing instruction message " from the messenger server, processing a caller information pop up service according to the call processing, and communicating with a service gateway. Open applications that control incoming exchanges, intelligent add-ons (AIP), short message interworking units (MIDC), and intelligent service nodes (ISNs) connected to the underlying network Burr; And converts a call processing request from the messenger on the terminal into a "call processing request message" and delivers it to the open application server, and delivers a "call processing result message" from the open application server to the messenger, When the call arrives at the registered phone number, the caller information is output to the messenger window by using the calling number and the called number shown in the "call reception notification message" from the open application server, and the service profile information stored in the messenger subscriber table is found. It delivers to the open application server in a "call processing instruction message", and finds the short message recipient and outputs it to the messenger window on the receiver terminal as the "short message reception notification message" is received from the open application server, and sends the "short message". Generates a request message "and delivers it to the open application server. And a messenger server that manages a service profile of a wireline telephone registered by the stunt phone service subscriber through the messenger.

Instant Phone Service, Messenger Server, SOAP, MAC Address, Landline Phone

Description

System for providing instant phone service using open intelligent network {System and Method for Providing Instant Phone Service using Parlay API}

1 is a configuration diagram of an embodiment of an instant phone service providing system using an open intelligent network according to the present invention;

2 is a diagram illustrating an embodiment of an interface between an open application server and a messenger server according to the present invention;

3 is a diagram illustrating an embodiment of a messenger subscriber table generation process according to the present invention;

4 is a diagram illustrating an embodiment of a process of a click-to-call service among instant phone services according to the present invention;

5 is a diagram illustrating an embodiment of a process of a click-to-short message service among instant phone services according to the present invention;

6 is a diagram illustrating an embodiment of a process of a click-to-conference service among instant phone services according to the present invention;

7 is a diagram illustrating an embodiment of a voice message generation process used for a click-to-broadcast service among instant phone services according to the present invention;

8 is a diagram illustrating an embodiment of a process of a click-to-broadcast service among instant phone services according to the present invention;

9 is a diagram illustrating an embodiment of a process of a voice dialing service among instant phone services according to the present invention;

10 is a diagram illustrating an embodiment of a process of an automatic connection service of a messenger based neighborhood facility among instant phone services according to the present invention;

11 is a diagram for explaining an embodiment of an incoming service call processing process according to the present invention;

12 is a diagram illustrating an embodiment of a process for generating a customized announcement according to the present invention;

13 is a diagram illustrating an embodiment of a customized guide call processing process according to the present invention;

14 is a diagram illustrating an embodiment of a process of a messenger mailbox service according to the present invention.

DESCRIPTION OF THE REFERENCE NUMERALS

100: open application (Parlay API) server 101: messenger server

102: wired terminal 103: messenger

104: incoming exchange 105: intelligent attachment (AIP)

106: short message interlocking device (MIDC)

107: Intelligent Service Node (ISN)

108: VXML Application Server 109: Service Gateway (G / W)

110: instant phone service subscriber table

112: messenger address book table 113: don code table

The present invention relates to an instant phone service providing system using an open intelligent network, and more particularly, to an open (Parlay API) application server for controlling a voice communication service independently of a lower network (PSTN, SIP, wireless network), and on the Internet. By linking a messenger server that provides a messenger service through a standardized interface based on the Simple Object Access Protocol (SOAP) that enables sending and receiving messages necessary for call processing and service control, Outgoing types such as Click-To-Call, Click-To-Conference, Click-To-DongBo, and Click-To-SMS The present invention relates to a service and a system for providing an instant phone service using an open intelligent network for providing a call-type service such as caller information popup, call transfer, missed announcement, personalized guidance, call blocking, and messenger mailbox.

In general, the inconvenience that netizens feel when using a messenger is that the messenger does not provide universal voice communication means.

Internet phone (VoIP) is connected to the messenger to compensate for some of these shortcomings, but the sound quality and convenience is inferior, and because it is not a universal communication terminal used by everyone, it has no choice but to be limited.

In addition, the landline phone is a dummy terminal without any other function other than the call function, and is pushed by the convenient function of the mobile phone, and it is also difficult to protect its own area.

Therefore, the service subscriber can access the service profile information through the messenger window by interworking with an open application server that controls voice communication service and a messenger server through a SOAP-based standardized interface that sends and receives messages necessary for call processing and service control. Transfer, missed announcements, call blocking, personalized announcements, etc.) and find the MAC address of the LAN card that corresponds to the landline telephone number registered when you first registered the genetic telephone number in the messenger. It is not necessary to change the calling party number according to the location where the user is logged in, and to provide a calling service using the landline telephone number registered in the messenger as the calling number and the telephone number registered in the messenger address book as the called number. Suggest.

The present invention has been proposed to meet the above requirements, and includes an open (Parlay API) application server that controls a voice communication service independently of a lower network (PSTN, SIP, wireless network), and a messenger server that provides a messenger service on the Internet. Is linked through a standardized interface based on the Simple Object Access Protocol (SOAP) that enables the sending and receiving of messages required for call processing and service control, thereby enabling Click-To-Call, Outgoing services such as Click-To-Conference, Click-To-DongBo, Click-To-SMS, caller information pop-ups, An object of the present invention is to provide a system for providing an instant phone service using an open intelligent network for providing a call-type service such as call transfer, missed guidance, personalized guidance, call blocking, and messenger mailbox.

Other objects and advantages of the present invention can be understood by the following description, and will be more clearly understood by the embodiments of the present invention. It will also be readily apparent that the objects and advantages of the invention may be realized and attained by means of the instrumentalities and combinations particularly pointed out in the appended claims.

The system of the present invention for achieving the above object, in the instant phone service providing system using an open intelligent network, and the use information corresponding to the registered landline telephone number and the registered landline telephone number when the instant phone service subscription; A messenger subscriber table storing a MAC address of the terminal where the messenger is logged in; An instant phone service subscriber table which stores the type of messenger being used by the instant phone service subscriber and a landline telephone number registered in the messenger; A messenger address book table storing an address book registered by the instant phone service subscriber; A database having a business name, business type, telephone number, and code field; Upon receipt of the "call processing request message" from the messenger server, a corresponding "call processing result notification message" is transmitted, and a click-to-call and a click-to-conference ( It provides Click-To-Conference, Click-To-DongBo, automatic connection service of neighboring facilities, and receives corresponding short message as receiving short message transmission request message from messenger server. Send a "Notification Message", process a Click-To-SMS service according to a short message transmission request, and receive a corresponding "call processing message" by receiving a "call processing instruction message" from the messenger server. Send notification message ", handle call-up information pop-up service according to call processing, and communicate with service gateway, incoming exchange, intelligent add-on (AIP), short message interworking system (MIDC) connected to lower network ), An open application server controlling an intelligent service node (ISN); And converts a call processing request from the messenger on the terminal into a "call processing request message" and delivers it to the open application server, and delivers a "call processing result message" from the open application server to the messenger, When the call arrives at the registered phone number, the caller information is output to the messenger window by using the calling number and the called number shown in the "call reception notification message" from the open application server, and the service profile information stored in the messenger subscriber table is found. It delivers to the open application server in a "call processing instruction message", and finds the short message recipient and outputs it to the messenger window on the receiver terminal as the "short message reception notification message" is received from the open application server, and sends the "short message". Generates a request message "and delivers it to the open application server. And a messenger server that manages a service profile of a wireline telephone registered by the stunt phone service subscriber through the messenger.

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In addition, the present invention is a new concept communication service that combines messenger and landline phone using an open (parlay API) intelligent network technology and Web service (Web Service) technology, it provides a separate fusion of voice and data communication services to date separately It provides integrated services such as address book management, messenger, voice communication, and e-mail on messenger.

In addition, the present invention provides a variety of incoming / outgoing services on a messenger by logically integrating a wired telephone and a messenger that are not only physically separated but also using different networks.

In addition, the present invention provides an open (application using Parlay API) application server for controlling a voice communication service independently of the lower network (PSTN, SIP, wireless network), and a messenger server for providing a messenger service on the Internet, call processing and service control By interworking through a standardized interface based on Simple Object Access Protocol (SOAP), which enables the user to send and receive messages required by the user, voice communication is performed by allowing a wired telephone to act as a messenger's incoming / outgoing terminal instead of an Internet telephone (VoIP). Provides various services integrated with data communication on messenger.

The present invention also provides a Click-To-Call, Click-To-Conference, and Click-To-Broadcast using a phone number registered in a messenger address book. Dongbo), Click-To-SMS, voice dialing, and other dial-up services, as well as voice dialing services using Messenger Address Book and Voice Extensible Markup Language (VXML) technology, and landline phones registered in Messenger It provides automatic connection service to neighborhood facilities using the number and the same code value of 20 million subscribers.

In addition, the present invention "Pop Up" the caller information (caller number, caller name, caller address, caller photo, etc.) in the messenger window by subscribing the landline phone registered in the messenger to the intelligent trigger type intelligent network service. Including instant caller information pop up service, various types of incoming services such as call transfer, missed announcement, personalized guidance, messenger mailbox, call blocking, etc. are provided to instant phone service subscriber (messenger user) on messenger.

In addition, the present invention overcomes the functional limitations of wired telephones by providing various additional services such as incoming / outgoing call history management functions and memo during calls in connection with a messenger.

Here, the unconditional incoming trigger type intelligent network service waits for a call that is being processed before the incoming exchange connects the call to the called terminal (before ringing) when someone requests a call to a landline telephone that is subscribed to the unconditional incoming trigger service. It is a service that transfers call control authority to an open application server by unconditionally triggering an intelligent network service, and it is a service that connects a calling party and a called party under the control of an open application server after a trigger occurs.

In this case, the incoming service provided by the instant phone service is transferred to the open application server in the same manner as described above, and then the open application server and the messenger server transmit / receive messages required for call processing using a standardized interface. Say the service you provide.

In addition, the present invention uses the international standard "Parlay API" to control voice communication services independently of the lower network (wireless network, broadband communication network (BcN), WiBro), wired communication terminal coupled with a messenger There is an advantage in that it is possible to extend the service from a telephone to a mobile phone, a VoIP phone (including an S / W phone), a BcN terminal, and provide a service provided by a landline phone.

In addition, the present invention does not implement the outgoing service and the incoming service on the messenger, but implements it through a separate dedicated client program, so that a messenger who does not use the messenger or a messenger who cannot use the messenger for security reasons, etc. You can also provide all the services provided by the above.

The foregoing and other objects, features and advantages of the present invention will become more apparent from the following detailed description of the present invention when taken in conjunction with the accompanying drawings, in which: There will be. In the following description, well-known functions or constructions are not described in detail since they would obscure the invention in unnecessary detail. Hereinafter, a preferred embodiment of the present invention will be described in detail with reference to the accompanying drawings.

1 is a configuration diagram of an embodiment of an instant phone service providing system according to the present invention.

As shown in FIG. 1, the instant phone service providing system according to the present invention includes an open application (Parlay API) server 100, a messenger server 101, a wired terminal 102, a messenger 103, and a destination exchanger ( 104), Application Intelligent Peripheral (AIP) 105, Short Message Interworking Device (MIDC) 106, Intelligent Service Node (ISN) 107, Voice Extensible Markup Language (VXML) Application Server 108, service gateway (G / W) 109, instant phone service subscriber table 110, messenger address book table 112, code table 113, and the like.

Hereinafter, the components will be described in more detail.

First, when the open application server 100 receives the "call processing request message" from the messenger server 101, the open application server 100 transmits a corresponding "call processing result notification message", and click-to-call according to the call processing result ( It provides outgoing services such as Click-To-Call, Click-To-Conference, Click-To-DongBo, and Automated Connection to Neighborhood Facilities.

In addition, the open application server 100 transmits a corresponding "short message reception notification message" in response to receiving the "short message transmission request message" from the messenger server 101, and click-to-response according to the short message transmission request. Handles Click-To-SMS Service.

In addition, the open application server 100 transmits a "call reception notification message" corresponding to the "call processing instruction message" from the messenger server 101, and the caller information pop-up service according to the call processing. Handle incoming services, including.

In addition, the open application server 100 communicates with the service gateway (G / W) 109 using the "Parlay API", and is connected to the incoming network 104 and the intelligent additional device (AIP) 105 connected to the lower network. Control the short message interworking device (MIDC) 106 and the intelligent service node (ISN) 107.

Next, the messenger server 101 generates (converts) a call processing request from a messenger on a terminal (for example, a PC) into a standardized " call processing request message " And the call processing result message from the open application server 100 to the messenger on the terminal, and manages the history of the call service.

In addition, when a call is received by a wired terminal registered in a messenger (when a call is received), the messenger server 101 uses caller information and a caller ID in the "call reception notification message" from the open application server 100. Is output to the messenger window, and the service profile information stored in the messenger subscriber table 111 is found and loaded on the "call processing instruction message" to be delivered to the open application server 100.

In addition, the messenger server 101 finds a short message recipient and outputs the short message recipient to a messenger window on the user terminal in response to receiving the "short message reception notification message" from the open application server 100, and outputs the "short message transmission request message" accordingly. Create and deliver to open application server 100.

In addition, the messenger server 101 manages a service profile (call transfer, missed announcement, call blocking, etc.) of a landline telephone that an instant phone service subscriber registers through a messenger.

Next, the wired terminal 102 serves as an incoming / outgoing terminal for providing a call service provided through the messenger 103 to the user. At this time, the wired terminal 102 should be subscribed to the unconditional incoming trigger service provided by the destination exchange.

Next, the messenger 103 operates on a user terminal (for example, a PC) and performs a function of accessing the messenger server 101.

Next, the destination exchange 104 provides a call service to the wired terminal (102).

In addition, the unconditional incoming trigger function provided by the destination exchange 104, puts the call being processed in the standby mode before the call is connected to the destination terminal (before ringing) and unconditionally triggers the intelligent network service to open the call control authority. As a function to be passed to (100), after the unconditional incoming trigger occurs, the calling party and the called party are connected under the control of the open application server 100.

Therefore, when the open application server 100 calls the landline phone registered in the messenger using this characteristic, the caller information (caller number, name, address, picture, etc.) first pops up in the messenger window before the caller and the caller are connected. Pop Up), and the subscriber connects the caller and the called party according to the service profile value set by the instant phone service subscriber on the messenger (call connection, call transfer, missed announcement, messenger mailbox, call blocking, customized announcement).

Next, the intelligent add-on device (AIP) 105 is a collection of announcements, digits collected when processing the instant phone service, such as personalized guidance, messenger mailbox, Click-To-DongBo, voice dialing service, etc. A function, a voice recording function, a voice recognition function, a function of parsing a VXML page loaded from the VXML application server 108, converting the voice into a voice, and transmitting the same.

Next, the short message interworking device (MIDC) 106 provides a conference call service (Click-To-Conference) to the intelligent service node (ISN) 107 in association with the service gateway 109.

Next, the intelligent service node 107 relays the short message to the short message interworking device (MIDC) 106 in cooperation with the service gateway 109 while being located between the public communication network (PSTN) and the wireless network.

Next, the VXML application server 108 generates / manages VXML pages used for personalized guidance, messenger mailboxes, Click-To-DongBo, voice dialing services, and the like, and text-to-speech. Using the engine, it converts customized announcements written in text into voice files (VOX).

Next, the service gateway 109 converts the message transmitted through the "Parlay API" into a call processing protocol (NO.7, SIP, etc.) corresponding to the lower network so as to control the service independently of the lower network, The call processing message (NO.7, SIP, etc.) from the lower network is converted into a "Parlay API" and transmitted to the open application server 100.

Next, the instant phone service subscriber table 110 stores the type of messenger (iman, MSN, etc.) used by the instant phone service subscriber and the wired terminal number registered in the messenger.

Accordingly, when the open application server 100 receives a call processing message triggered by the destination exchange 104 or a short message from the wireless network, the open application server 100 uses an instant phone service with a called number (a wired terminal number registered in the messenger) included in each message. The subscriber table 110 is searched and transmitted to the corresponding messenger server.

Next, the "messenger subscriber table" 111 stores the wired terminal number registered by the messenger and the MAC address corresponding to the instant phone service subscription.

Accordingly, when the messenger server 101 receives a "call reception notification message" or a "short message reception notification message" from the open application server 100, the messenger server 101 searches the messenger subscriber table 111 by the called party number contained in each message and sends the caller. Look for a messenger (PC) that prints information or sends a short message.

Next, the messenger address book table 112 stores an address book registered by an instant phone service subscriber.

Therefore, the VXML application server 108 dynamically generates a VXML page using the messenger address book table 112 when providing a voice dialing service.

Next, the code table 113 stores the code for each 20 million KT subscriber number (administrative code, statutory code, city / county / district code, provincial / metropolitan code), the "neighborhood automatic connection service" Used to grasp location information.

2 is a diagram illustrating an embodiment of an interface between an open application server and a messenger server according to the present invention, and an interface for transmitting / receiving messages required for call processing and service control between an open application server and a messenger server providing an instant phone service. The structure is shown.

As shown in FIG. 2, a web service (SOAP, WSDL) based interface is provided to provide an instant phone service to various applications on the Internet as well as a messenger.

At this time, the message delivered by the messenger server (messenger call processing server) 101 to the open application server 100 includes a call processing request message, a short message transmission request message, a service profile change request message, and the open application server 100. The message delivered to the messenger server 101 includes a call processing result notification message, a short message transmission result notification message, a call reception notification message, and a short message reception notification message.

Table 1 below is a summary / summary of the services provided by the open application service 100 as the outgoing service, incoming service, and other services, the outgoing service provides an instant phone service based on the messenger address book. In other words, the incoming service means an instant phone service that subscribes the landline telephone registered in the messenger to the intelligent trigger service of the incoming call unconditionally, and the other services utilize the characteristics of the messenger in addition to the incoming / outgoing service. It means instant phone service.

[Table 1]

On the other hand, in order to receive the instant phone service, first through the "KT subscriber authentication" process to check whether the wired terminal number to be registered in the messenger is the KT phone number, and must be registered as the messenger / caller terminal of the messenger.

In addition, since a messenger is mainly used at home and at work, both a home phone number and a work phone number must be registered in the messenger so that the messenger can be conveniently used regardless of the place. At this time, in order to solve the inconvenience of changing the registered phone number according to the logged-in location (home, company, etc.), when the wired terminal (telephone) number is first registered by the user, the PC is operating on the PC. The messenger finds the MAC address of the LAN card and transfers the MAC address to the messenger server 101.

Then, the messenger server 101 bundles the MAC address and the wired telephone number in the pair and stores them in the messenger subscriber table 111.

Therefore, the messenger server 101 receives the MAC address of the PC from the messenger each time the user logs in and compares the MAC address with the MAC address stored in the messenger subscriber table 111 to use the instant phone service. Automatically change the calling number.

Hereinafter, referring to FIG. 3, when the landline telephone number is first registered in the messenger through the "KT subscriber verification" process, the landline telephone number, the MAC address of the PC in which the landline telephone number is registered, and the registered landline telephone. The process of pairing a location (for home or business) and storing it in the messenger subscriber table 111 will be described in more detail.

① After the subscriber of the instant phone service logs in to the messenger on the PC and clicks the "Register wired telephone number" button in the menu, the messenger outputs the phone number registration window 300 (Pop Up).

② If the subscriber of the instant phone service enters the landline telephone number near the PC and presses the "Registration" button, the messenger server 101 uses the "KT subscriber authentication module" in the VXML application server 108 to input the landline telephone number entered above. To pass.

③ "KT subscriber authentication module" searches "20 million subscriber table (subscriber database currently managed by KT) 301" to check if the registration request number is registered as KT subscriber, and if it is properly registered, the corresponding landline telephone. Distinguishes whether it is a home phone or a work phone and notifies the messenger through the messenger server 101.

④ After the successful KT subscriber authentication, the messenger internally (optionally) generates a confirmation number (for example, 4 digits), and then outputs a confirmation number input window 302 on the PC.

⑤ When the confirmation number input window 302 appears, the messenger delivers the wired telephone number registered by the instant phone service subscriber and the "confirmation number" generated internally to the messenger server 101.

(6) The messenger server 101 carries the wired phone number registered by the instant phone service subscriber and the confirmation number generated internally by the messenger in the call processing request message to the open application server 100.

The open application server 100 interworks with the service gateway 109 and the destination exchange 104 to send a call to the wire telephone number included in the call processing request message.

⑧ When an instant phone service subscriber receives a call, the open application server 100 notifies the confirmation number of the call processing request message through the intelligent additional device 105 by voice. In this case, the voice announcement may be, for example, "Your authentication number is 8274. Please enter the authentication number you listened on the PC screen (confirmation number input window)."

⑨ The subscriber of the instant phone service enters 4 digits of the confirmation number notified by the landline telephone registered in the messenger into the "confirmation number input window" popped up in ④ and presses the "confirmation" button.

⑩ If the “confirmation number” entered by the instant phone service subscriber and the “confirmation number” generated internally by the messenger service, the messenger extracts the MAC address from the LAN card of the PC, The information is sent to the messenger server 101 together with the usage (housing and business) information.

Then, the messenger server 101 stores the received information in the messenger subscriber table 111, and compares the MAC address received from the messenger at the time of instant phone service subscriber login to determine the logged in position, and accordingly the instant phone service. Set the caller's number automatically.

In this way, if the landline phone number registered in the messenger is managed along with the corresponding MAC address and the usage (work and home) information, the subscriber of the instant phone service can determine the location where the messenger is logged in to the messenger, Since it is possible to distinguish whether a user has logged in from a terminal for a house, the service may be restricted according to the logged in location.

In addition, if the MAC address delivered by the messenger at the time of login is not registered in the messenger server 101, it is regarded as being logged in outside the home or company, and the service is restricted, or the PC used by the subscriber of the instant phone service is replaced, After relocating the PC, it is assumed that the PC has been changed, and the Mac address is reset, and the new wired telephone number, corresponding MAC address, and usage information are input through the above procedure.

Hereinafter, each of the services mentioned in Table 1 will be described in more detail with reference to FIGS. 4 to 10.

First, as shown in FIG. 4, the Click-To-Call service, which is an outgoing service provided based on a messenger address book, uses a landline number registered by an instant phone service subscriber as a calling number. And the phone number registered in the messenger address book or the phone number stored in the call history table 401 managed by the messenger server 101 as a called number provides a convenient call function than the mobile phone call button.

The call processing procedure will be described in detail below.

① If the instant phone service subscriber clicks a friend's phone number in the address book of the messenger 103, the messenger 103 uses the number of the registered landline phone 102 as the calling number and the clicked friend's phone number as the called number. It generates a message to deliver to the messenger server (101).

② The messenger server 101 stores the called / called number in the call history table 401 and transfers the called number and the calling number to the call application request message to the open application server 100.

③ The open application server 100 interworks with the service gateway 109 and the destination exchange 104 to send a call to the calling party (wired telephone of an instant phone service subscriber registered in the messenger) included in the call processing request message.

(4) When the subscriber of the instant phone service receives a call, the open application server 100 interworks with the service gateway 109 and the destination exchange 104 and sends a call to the number of the called terminal 402 included in the call processing request message.

⑤ When the called terminal 402 receives a call, it sets up a voice call path between the calling party and the called party, and the open application server 100 generates a call processing result notification message and delivers it to the messenger server 101.

(6) The messenger server 101 stores the call processing result in the call history table 401 and displays it in the messenger window on the PC.

Next, as shown in FIG. 5, the Click-To-SMS service, which is an outgoing type of service provided based on the messenger address book, is connected to a mobile phone using a landline telephone number registered in the messenger address book. It is a service that allows you to send / receive short messages.If you send a short message from a messenger, you can quickly type a short message by using the keyboard of your PC.If the length of the short message is over 80byte, you can send short messages. Can have various advantages over mobile phones.

In particular, since the instant phone service can receive a short message using a landline phone number registered in a messenger, a short message can be sent / received even with a friend whose messenger is offline. By overcoming the limitations of this possible general messenger, the online coverage of the messenger can be extended to mobile phones.

Also, if the phone number in the sender field of the short message is registered in the messenger address book, when receiving the short message, the caller information (address, name, calling number, etc.) can also be popped up in the messenger window. If the order delivery shop promotes the landline phone registered in the messenger with the order number, it can be useful for order delivery and customer management as it can check the address information of the orderer when ordering a short message.

Hereinafter, the short message transmission / reception procedure will be described in detail.

① If the instant phone service subscriber clicks a friend's cell phone number in the address book of the messenger 103 and generates and sends a short message, the messenger 103 uses the pre-registered landline number as the calling number and receives the received cell phone number as the called number. The short message is transmitted to the messenger server 101.

② The messenger server 101 stores the transmission history in the short message history table 501 and transfers the calling number, the called number, and the short message to be delivered to the open application server 100 in the short message transmission request message.

③ The open application server 100 converts the received short message transmission request message into the corresponding "Parlay API" and delivers it to the service G / W 109.

④ The service G / W 109 generates the billing data with the calling number, and transfers the short message to the short message interlocking device (MIDC) 106, the short message interlocking device (MIDC) 106 transmits the corresponding wireless network. The short message is delivered to the mobile phone (called terminal).

⑤ Short message If the receiver sends a response message with the called number (wired number registered in the message) as the called number in the short message, in the wireless network, since the short message receiving number is a landline number, the short message interworking device 106 is used. To the service G / W 109.

⑥ The service G / W 109 forwards the received short message to the open application server 100.

⑦ The open application server 100 searches the short message distribution table 502 with the received number (wired number registered in the message) on the short message to find the messenger server to deliver the short message, and then generates a short message receiving notification message Transfer to the messenger server 101.

⑧ The messenger server 101 searches the messenger subscriber table 503 by the received number (wired number registered in the messenger) on the short message to find an instant phone service subscriber to receive the short message, and then the short message history table (501). ) If the messenger is online, if the messenger is online, it displays a pop-up window to notify the user of receiving a short message. If the messenger is offline, it is resent to the mobile phone of the instant phone service subscriber or the subscriber logs in to the messenger. Notify short messages.

Next, as shown in FIG. 6, the click-to-conference service using the intelligent address node 107 which handles the messenger address book and the conference call is a few clicks using the messenger address book. Since it is possible to easily make a conference call, there is an advantage that can greatly contribute to the activation of the conference call service by solving the disadvantage of the conventional conference service, which was not activated because the use procedure is so inconvenient.

Hereinafter, the conference call processing procedure will be described in detail.

① If the instant phone service subscriber selects an ID (phone number) to participate in a conference call from the buddy list of the messenger 103 and clicks the conference call button, the messenger is a wired number to which the instant phone service subscriber is registered. The conference organizer number and the selected telephone number as a conference participant number are generated and delivered to the messenger server 101.

② As the messenger server 101 receives the conference call message from the messenger, the messenger server 101 transfers the conference organizer number and the conference participant number to the open application server 100 in the call processing request message and records the history in the conference call history table 601. Save it.

③ The open application server 100 converts the contents of the call processing request message into the corresponding "Parlay API" and transmits the information to the intelligent server node 107 through the service G / W 109 to request a conference call.

④ The intelligent service node 107 first creates a meeting room and then calls the meeting organizer and calls the meeting organizer.

⑤ When the conference organizer answers the call, the conference participants are called in order to connect to the conference room.

(6) When the intelligent service node 107 calls both the conference organizer and the participant, the meeting result is transmitted to the messenger server 101 via the service G / W 109 and the open application server 100.

⑦ The messenger server 101 stores the result of the conference in the conference call history table 601 and delivers it to the instant phone service subscriber who requested the conference call so that the status of the conference participants appears in the messenger window.

In the above conference call processing procedure, the conference organizer briefly explained only the process of holding a conference call on a messenger. However, an intelligent service node such as a function of allowing a new member to attend by using a messenger window during a conference call and a function of leaving a participant in a conference call ( You can use the messenger address book to make a conference call using the various functions provided by 107).

Meanwhile, FIGS. 7 and 8 are exemplary views illustrating a processing procedure of a Click-To-DongBo service that delivers voice messages to a plurality of friends using a messenger address book. According to the type of voice message, the broadcast forwarder presents several examples to determine the "simple notification type", the meeting place, and the appointment time. It is divided into "Collected Digit-type Broadcast" which collects this information when it is pressed and informs the broadcaster, and "CallBack-type Broadcast" which automatically connects to the broadcaster when the receiver receives a voice message and presses 1 on the genetic telephone. .

First, the voice message generation process for the click-to-broadcast service through the TTS engine in the VXML application server 108 on the messenger will be described with reference to FIG. 7.

① When the subscriber of the instant phone service clicks the "Edit Broadcast Message" button in the messenger window, the messenger 103 outputs a text window in which a voice message to be delivered can be written.

② If the subscriber of the instant phone service enters the name of the sender (sender) of the voice message (at least one person) and the content to be delivered in the text window and clicks the "Create voice message" button, the messenger 103 is the subscriber of the instant phone service. Generates a message containing a registered landline telephone number, the name of the forwarder, the text and delivers the message to the messenger server (101).

(3) The messenger server 101 stores the message received from the messenger 103 in the broadcast message storage table 701 and also delivers it to the "broadcast VOX file generation component" on the VXML application server 108.

④ Broadcast VOX file creation component uses TTS (Text To Speech) engine to transfer the landline phone number and n + wired phone number using the text and forwarder name received from messenger server 101 (025266125.vox, n025266125.vox). Create a voice message and store it in a preset directory (http://www.openservice.co.kr/openin/iman/dongbo/).

⑤ The broadcast VOX file generation component transmits the voice message generation result to the messenger to which the instant phone service subscriber has logged in through the messenger server 101.

FIG. 8 is an exemplary diagram illustrating a process of delivering a voice message generated in FIG. 7 to a broadcast receiver by using an intelligent additional device 195 and a VXML application server 108 under the control of an open application server 100. The following describes a click-to-broadcast service processing procedure for delivering a voice message after selecting several persons from a messenger address book to use a type broadcast service.

① If the subscriber of the instant phone service selects the voice message recipient using the address book of the messenger 103 and selects the "send broadcast" button, the messenger 103 uses the pre-registered landline number as the voice message forwarder (sender). In response to the friends clicked (selected) in the address book, a message is created as a voice message recipient and forwarded to the messenger server 101.

② The messenger server 101 stores the message received from the messenger 103 in the broadcast history table 801 and transfers the voice message forwarder number and the voice message receiver number to the open application server 100 in the call processing request message. do.

③ The open application server 100 makes a call to the first voice message recipient included in the call processing request message.

④ When the first voice message receiver receives a call, the open application server 100 receives a predetermined broadcast VXML page (http://www.openservice.co.kr/openin/jsp/iman/dong.jsp?svcno= The voice message sender number (wired number registered in the messenger) is loaded on the "svcno" parameter value of 025266125 and transmitted to the intelligent additional device 105.

⑤ As the intelligent additional device 105 calls the Uniform Resource Locator (URL) received from the open application server 100, the VXML application server 108 uses the "svcno" parameter value to send a voice message (n025266125.vox, 025266125.vox). ) Is dynamically generated and delivered to the intelligent adder 105.

(6) After the intelligent additional device 105 establishes a voice channel with the voice message receiver, the intelligent additional device 105 delivers the voice message using the VXML page read from the VXML application server 108.

⑦ The intelligent additional device 105 transfers the voice message transmission result to the messenger server 101 via the open application server 100 after the voice message transmission is completed.

(8) The messenger server 101 stores the voice message delivery result in the broadcast history table 801, and then displays the delivery result on the messenger of the voice message sender (sender).

At this time, by repeating the process of ③ ~ ⑧ as many voice message recipients to deliver a voice message.

The outgoing services described so far are services provided by clicking a messenger address book. In addition, by combining the voice recognition technology and VXML technology in the messenger address book, it is possible to provide a voice dialing service that connects the called party with voice recognition.

Voice dialing service is a service that connects calls through voice recognition when calling a specific intelligent network number (e.g. 15xy) and calling a name registered in messenger address book when driving or cannot remember phone number. It is a service that combines VXML technology, voice recognition technology, and open intelligent network technology.

In order to provide a voice dialing service, an open application server 100 having a voice dialing service and an open application server 100 having a voice dialing service subscriber table 901 and a messenger address book are dynamically used according to an instant phone service subscriber number. There is a need for a VXML application server 108 for generating, an intelligent adder 105 having a VXML Interpreter for processing VXML pages and a speech recognition engine.

Here, the voice dialing service subscriber table 901 includes a calling number (e.g., home, company, mobile phone) mainly used for voice dialing service, a landline telephone number (wired number registered in a messenger) and an instant phone service subscribed to an instant phone service. The messenger type information being used by the subscriber is registered.

At this time, the calling number registered in the voice dialing service subscriber table 901 is used to find the instant phone service subscriber number using the calling number when the voice dialing service subscriber presses 15XY times. It is used to dynamically create VXML pages with speech recognition.

Hereinafter, a process of processing a voice dialing service will be described in detail with reference to FIG. 9.

① If the instant phone service subscriber makes a 15XY call from the calling terminal 102 registered in the voice dialing service subscriber table 901, the voice dialing service triggered by the calling exchange 902 and operating in the open application server 100 is performed. The call is passed to the logic.

② The open application server 100 searches the voice dialing service subscriber table 901 by the calling number through voice dialing service logic, checks the instant phone service subscriber number and the messenger type used by the instant phone service subscriber, and then uses the VXML application. Load the instant phone service subscriber number with the "sid" parameter value of the URL (http://www.paran.com/voiceDialing.jsp?sid=025266125) generated on the server 108 to the intelligent additional device 105. To pass.

③ As the intelligent additional device 105 calls the URL, the VXML application server 108 searches the messenger address book table 903 with the instant phone service subscriber number contained in the called URL and converts the name registered in the address book into a voice recognition word. Create a VXML page to pass to the intelligent add-on 105.

④ The intelligent adder 105 generates a voice channel with the calling terminal 102 in association with the calling switch 902 and sends a guide broadcast using the VXML page, and enters the voice recognition mode. At this time, the announcement may be, for example, "Please tell the name of the person you want to call".

⑤ When the caller hears the announcement and calls the name (Hong Gil-dong) registered in the messenger, the intelligent additional device 105 recognizes the name called by the caller using the voice recognition function, and the recognized name wants the caller to connect. You will be asked to confirm the name of the called party.

⑥ If the caller selects No. 1 for the call, the intelligent additional device 105 sets the parameters of the instant phone service subscriber number and the name of the called party who has successfully recognized the voice in order to find the called number for the call connection in the messenger address book table 903. Call a new URL (http://www.paran.com/searchCalledNO.jsp?sid=025266125&name=Hong Gil-Dong), and accordingly, the VXML application server 108 uses the instant phone service subscriber number and the called party's name as the messenger address book table. 903 is searched to generate a VXML page composed of the called party's phone number (home, company, mobile phone) and delivered to the intelligent additional device 105.

⑦ The intelligent adder 105 transmits the announcement using the VXML page and enters the digit collection mode (information broadcast: press 1 for home phone, 2 for mobile phone, 3 for company).

⑧ If the caller selects No. 1, the intelligent additional device 105 transmits the home telephone number corresponding to the digit selected by the caller to the open application server 100.

⑨ open application server 100 connects the calling terminal 102 and the called terminal 904 by using the home phone number of Hong Gil-dong received from the intelligent additional device 105.

On the other hand, the automatic connection service of messenger-based neighboring facilities provides administrative dong, statutory dong, city / gun / gu, provincial / It is a service that automatically searches for neighboring facilities by metropolitan city.

In other words, the landline telephone number registered in the messenger and the same code of the landline telephone registered in the messenger using the KT 20 million "dongcode DB" or "postal code DB" (administrative code, legal code, city / county / gu code, state) / Neighborhood Code), and then the neighboring phone service subscribers search by searching for the established "mutual DB" using the copper code value of the landline telephone registered in the messenger, the keyword and the search range entered in the search window. It is a service that finds and shows facilities and connects the phone number registered to the messenger with the click-to-call function.

Such messenger-based neighboring facility automatic connection service, "dong code DB," which represents the installation location of 20 million landline telephones as shown in [Table 2] as administrative building code, statutory building code, city / country / district code, and state / city code value "Mutual DB" consisting of "business name, business type, telephone number, administrative building code, statutory building code, city / county / district code, state / metropolitan code value" as shown in [Table 3].

At this time, the same code value of the landline telephone registered in the messenger is determined when the subscriber of the instant phone service registers the landline telephone number in the messenger through the authentication process.

[Table 2]

"Dong cord DB" of 20 million landline subscribers

[Table 3]

"Mutual DB" used for automatic connection service of messenger based neighborhood facilities

After all, the most important thing to provide a messenger-based neighborhood facility automatic connection service is the process of building a "mutual DB" as shown in Table 3 above. In the present invention, a web page is created and provided so that a mutual representative who wishes to receive the service on a famous portal site voluntarily registers a trade name in order to establish a "mutual DB".

Hereinafter, a process of automatically connecting a messenger based neighborhood facility service service will be described with reference to FIG. 10.

① Instant phone service subscribers who live in Umyeon-dong, Seocho-gu, pop up "Nearby facilities search box" to have lunch, and set the search range to administrative dong, enter Jajangmyeon as a search term, and press the search button.

② The messenger server 101 is a keyword (magnetic field) and a search range (administrative movement) inputted by a subscriber of the instant phone service through a search box, and an administrative DB code of a landline telephone registered in the 20 million Dong code DB 1001. Search 1002) and create a search result consisting of Chinese name and phone number and display it in a pop-up window.

③ When the subscriber of the instant phone service clicks on the desired Chinese home phone number in the pop-up window, the messenger 103 makes a message using the registered landline phone number as the calling number and makes the message as the called number. It is forwarded to the server 101.

④ The messenger server 101 stores the call / call number in the call history table 401 and loads the calling number and the called number on the call processing request message to the open application server 100.

⑤ The open application server 100 transmits the call using the calling number (wired telephone registered in the messenger) included in the call processing request message in association with the service gateway 109 and the exchange 104.

⑥ When an instant phone service subscriber (messenger user) receives a phone call (calling number), the open application server 100 sends a call using the called number included in the call processing request message.

⑦ When the open application server 100 receives a call from the called party, the open application server 100 sets up a voice call path between the calling terminal 102 and the called terminal 1003, generates a call processing result notification message, and delivers the message to the messenger server 101. .

(8) The messenger server 101 stores the call processing result in the call history table 401, and displays the call processing result in the messenger window on the PC.

Hereinafter, a description will be given of a call-type service provided by subscribing a landline telephone registered in a messenger to a call trigger type intelligent network service.

In order to use an incoming service on a messenger, first, a landline telephone number to be registered in a messenger must be subscribed to an instant phone service. Only after the subscription process is registered the landline phone number in the "Instant Phone Service Subscriber Table", and the caller is absent or missed, including the "caller information popup function" that displays the caller information in the messenger window after joining the unconditional call trigger intelligent network service. You can use various services such as guide, customized guide, call blocking, and messenger mailbox.

[Table 4] below shows service profile information that an instant phone service subscriber can change in the messenger window. The presence information of the messenger and the presence information of the landline can be integrated and managed on the messenger. You can use the service more conveniently.

[Table 4]

Service profile information that can be changed through the Messenger window

In the [Table 4], the messenger mailbox function used for the absence guidance or the call blocking is used to record a voice message by using an intelligent additional device (AIP) 105 under the control of an instant phone service, unlike a general voice mailbox. Since the message is delivered to the messenger server 101 using FTP (File Transfer Protocol), a new concept mailbox function that allows an instant phone service subscriber to listen to a voice message using a general-purpose tool such as a media player on a PC. to be.

Hereinafter, referring to FIG. 11, as an example of an incoming instant phone service, in a state in which an instant phone service subscriber sets a service profile value to "connect a call to a wired terminal registered in a messenger" (see [Table 4]), When someone calls the landline phone registered in the messenger, the caller information (caller number, name, address photo, etc.) pops up in the messenger window, and the call is forwarded to the landline terminal registered in the messenger. Let's look at it.

① Caller A 1101 requests call connection with landline telephone 102 registered in messenger to destination exchange 104.

② The destination exchange 104 is a number that the incoming number is unconditionally subscribed to the incoming trigger type intelligent network service, triggering the intelligent network service before connecting the call to the destination terminal to the service number G / W (109) After passing through to the open application server 100.

③ The open application server 100 searches the instant phone service subscriber table 1103 with the called number received from the service G / W 109, checks the type of messenger used by the service subscriber, and then sends it to the call reception notification message. The number and the called number are carried to the messenger server 101.

④ The messenger server 101 searches the messenger subscriber table 1102 with the called number indicated in the call reception notification message to obtain online status information (login ID, IP address, etc.) of the messenger user, Search the messenger address book table to obtain caller information (information address, name, address, photo, etc. registered in the address book), then pop up in the messenger window of the subscriber of the instant phone service and store the call history in the call history table.

⑤ After the caller information pops up in the messenger window, the open application server 100 according to the service profile value (call connection to the wired terminal registered in the messenger) registered in the instant phone subscriber table 1103, the destination exchange 104 Connect a call held on the line to a landline registered in the messenger.

⑥ The caller A terminal 1101 and the called terminal 102 are connected to start a call.

⑦ The open application server 100 loads the call processing result on the call processing result notification message to the messenger server 101, and the messenger server 101 stores the call processing history in the call history table.

This service describes the most common case of an incoming instant phone service. If an instant phone service subscriber goes out and transfers a call from a messenger window to a mobile phone, the instant phone service calls the landline phone registered in the messenger. If you connect a call with a mobile phone instead of using a mobile phone, and select the “business trip” as an instant message to use when you are away from the messenger window, the instant phone service does not connect the call to the landline registered in the messenger. Send the announcement.

In this way, other incoming services such as personalized guidance and call blocking can also be provided.

In addition, if the caller ID is displayed in the "caller information window" on the messenger, instead of the "caller information window", the instant messaging service subscriber may immediately pop up a CRM (Customer Relationship Management) tool used for customer management.

For example, instead of popping up a Caller ID (CID) window for subscribers working at a brokerage firm, you can retrieve the client's customer information using the caller ID included in the CID window and display the sender's account information directly in the CRM tool used by the brokerage staff. Can also give This can be a convenient customer management tool that is a perfect combination of landline, messenger and CRM tools.

On the other hand, Figures 12 to 14, when the instant phone service subscribers set the service profile information to "customized guide" and leave the business trip abroad, the instant phone service subscribers create a personalized announcement in the messenger window, and during the business trip When a person calls a landline phone registered to a messenger, the procedure shows a procedure of leaving a voice message by sending a customized announcement and connecting to an intelligent additional device. The detailed call processing flow is as follows.

FIG. 12 is an exemplary view illustrating a process of creating a customized announcement according to the present invention, and a specific process thereof is the same as that of a broadcast voice message generation process as shown in FIG. 7.

However, the directory where the VXML application server 108 generates and stores a voice file (VOX) to be used for personalized guidance using the Text To Speech (TTS) engine (http://www.openservice.co.kr/openin/iman). / announce /) is different.

FIG. 13 shows a case in which an instant phone service subscriber sets a service profile information to send a customized announcement for a call made to a landline telephone registered in a messenger and leaves a business trip, when someone calls the landline terminal during an overseas business trip. One example illustrating the call processing flow.

Hereinafter, the call processing process will be described in detail.

① Caller A requests call connection with landline telephone 102 registered in messenger to destination exchange 104.

② The destination exchange 104 is a number that the incoming number is unconditionally subscribed to the incoming trigger type intelligent network service, triggering the intelligent network service before connecting the call to the destination terminal to the service number G / W (109) After passing through to the open application server 100.

③ The open application server 100 searches the instant phone service subscriber table 1301 with the called number received from the service G / W 109, checks the type of messenger used by the service subscriber, and then sends it to the call reception notification message. The number and the called number are carried to the messenger server 101.

④ As the messenger server 101 searches the messenger subscriber table 1302 with the called number included in the call reception notification message, the messenger status is offline and the service profile is set to "customized guide". Only the call expression history is stored in the call history table 1303.

⑤ Open application server 100 is a VXML Page (http://www.openservice.co.kr/openin/jsp/iman/ The called number is inserted into the "svcno" parameter value of announce.jsp? svcno = 025266125 and transmitted to the intelligent additional device 105 via the service G / W 109.

⑥ When the intelligent additional device 105 calls the VXML URL received from the open application server 100, the VXML application server 108 uses the "svcno" parameter value to generate a voice file as shown in FIG. (025266125.vox) dynamically generates a VXML page, and delivers it to the intelligent attachment 105.

(7) The intelligent adder 105 sets up a caller and a voice channel and sends a customized announcement using the VXML page read from the VXML application server 108. At this time, the announcement may be "I am a business trip to Los Angeles for a week from December 1st."

⑧ After the customized announcement broadcast, the open application server 108 performs the messenger mailbox scenario shown in FIG. 14, records the voice message left by the caller to the intelligent additional device 105, and then uses the FTP server 101 using FTP. It allows instant phone service subscribers to return from business trips and listen to voice messages using a universal tool such as a media player on a PC.

14 is a process of transmitting a corresponding announcement and connecting a caller to a messenger mailbox to record a voice message when the service profile information is missed announcement or call blocking, and delivering the recorded voice message to the messenger server 101. As an example, a process subsequent to step ⑦ of FIG. 13 will be described.

⑨ After the customized announcement broadcast, the open application server 110 sends out the announcement by using the intelligent additional device 105 and sends out the beep sound to inform the start of recording. For example, the announcement could be, "Leave a voice message and we'll check and answer it. After you're connected, you'll be charged for the call. Record it when you hear a beep, and then tap the well when you're done."

⑩ When the caller hears a beep, the voice message is left to the called party and the well is pressed.

⑪ After the recording is completed, the intelligent additional device 105 notifies the open application server 100 of the file name of the voice message recorded by the caller via the service G / W 109.

⑫ The open application server 100 reads the voice file recorded on the intelligent additional device 105 through FTP to read the corresponding directory of the VXML application server 108 (for example, http://www.openservice.co.kr/). openin / iman / vbox / filename.vox).

⑬ The open application server 100 reads the URL (http://www.openservice.co.kr/openin/iman/vbox/filename.vox) of the voice file stored in the VXML application server 108. "To the messenger server 101.

The messenger server 101 downloads the voice message stored in the VXML application server 108 using the URL from the open application server 100 and stores the voice message in the corresponding directory of the messenger server 101.

⑮ When a subscriber of instant phone service returns from overseas business trip and clicks a voice message stored in a messenger mailbox, a media player is started on the PC to play a voice message.

This incoming service allows instant phone service subscribers to easily change the service profile information at any time using the messenger window, and displays the caller information using the messenger window. Various information such as history can be displayed on PC so that messenger can be used as CRM solution for customer management.

The method of the present invention as described above may be embodied as a program and stored in a computer-readable recording medium (such as a CD-ROM, a RAM, a ROM, a floppy disk, a hard disk, or a magneto-optical disk). Since this process can be easily implemented by those skilled in the art will not be described in more detail.

It will be apparent to those skilled in the art that various modifications and variations can be made in the present invention without departing from the spirit or scope of the invention. The present invention is not limited to the drawings.

The present invention as described above, an open (Parlay API) application server for controlling a voice communication service independently of the lower network (PSTN, SIP, wireless network), and a messenger server for providing a messenger service on the Internet, call processing and service By linking through a standardized interface based on Simple Object Access Protocol (SOAP) that enables the sending and receiving of messages for control, Click-To-Call, Click-to-Conference on Messenger Outgoing services such as Click-To-Conference, Click-To-DongBo, Click-To-SMS, caller information popup, call transfer, missed announcements, There is an effect that can provide incoming services such as personalized guidance, call blocking, messenger mailbox.

In addition, the present invention is a service that combines a wired terminal and a messenger, a representative communication means used in the public communication network (PSTN) and the Internet network by using an open intelligent network technology, and has completely integrated voice communication service and data communication service. Address book management Separately, messenger, voice communication, email (E-mail) separately, such as separately provided services based on messenger-based, so that anyone in the environment adjacent to PC and landline phone can be used conveniently, especially messenger address book If you register customer or employee information in the company, it is a good tool for enterprise collaboration, and it connects the CRM solution used by the customer to the caller ID that is popped up in the messenger window. It has the effect of providing a complete CRM solution.

Claims (8)

In the instant phone service providing system using an open intelligent network, A messenger subscriber table storing a landline telephone number registered through a messenger when using an instant phone service, usage information corresponding to the registered landline telephone number, and a MAC address of a terminal to which the messenger is logged in; An instant phone service subscriber table which stores the type of messenger being used by the instant phone service subscriber and a landline telephone number registered in the messenger; A messenger address book table storing an address book registered by the instant phone service subscriber; A database having a business name, business type, telephone number, and code field; Upon receipt of the "call processing request message" from the messenger server, a corresponding "call processing result notification message" is transmitted, and a click-to-call and a click-to-conference ( It provides Click-To-Conference, Click-To-DongBo, automatic connection service of neighboring facilities, and receives corresponding short message as receiving short message transmission request message from messenger server. Send a "Notification Message", process a Click-To-SMS service according to a short message transmission request, and receive a corresponding "call processing message" by receiving a "call processing instruction message" from the messenger server. Send notification message ", handle call-up information pop-up service according to call processing, and communicate with service gateway, incoming exchange, intelligent add-on (AIP), short message interworking system (MIDC) connected to lower network ), An open application server controlling an intelligent service node (ISN); And Converts the call processing request from the messenger on the terminal into a "call processing request message" and transmits it to the open application server, delivers a "call processing result message" from the open application server to the messenger, and registers with the messenger; When the call is received at the received telephone number, the caller information is output to the messenger window by using the calling number and the called number shown in the "call reception notification message" from the open application server, and the service profile information stored in the messenger subscriber table is found. A call processing instruction message "and delivered to the open application server. Upon receiving a" short message reception notification message "from the open application server, the short message receiver is found and output to the messenger window on the receiver terminal. Create a message "and deliver it to the open application server; Teupon service the messenger server that manages the service profile of the subscriber to register over the land line IM Instant phone service providing system using an open intelligent network including a. The method of claim 1, The messenger server, The instant phone service providing system using the open intelligent network to store in the call history table according to the result of receiving the instant phone service processing from the open application server. The method of claim 1, When the call is received by the landline telephone number registered in the messenger, the call exchanger transfers the call control authority to the open application server by unconditionally triggering the intelligent network service by placing the call being processed in the standby mode before connecting the call to the called party. After the unconditional incoming trigger occurs, the open application server pops up caller information on the messenger window before connecting the calling party and the called party, and sets the service profile value set by the instant phone service subscriber on the messenger. The instant phone service providing system using an open intelligent network, which connects the calling party and the called party according to. The method of claim 1, The intelligent add device (AIP), From announcement service, digit collection function, voice recording function, voice recognition function, Voice Extensible Markup Language (VXML) application server required for processing instant phone service such as personalized guidance, messenger mailbox, click-to-broadcast, voice dialing service It analyzes the loaded VXML page, converts it into voice, and sends it out. The VXML application server generates and manages a VXML page used for a personalized guide, a messenger mailbox, a click-to-broadcast, a voice dialing service, and is written in text using a text-to-speech engine. Instant phone service providing system using an open intelligent network that converts customized announcements into voice files (VOX). The method of claim 1, A system for providing an instant phone service using an open intelligent network that pops up a CRM (Customer Relationship Management) tool used by the instant phone service subscriber for customer management in the messenger window. delete delete delete

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