KR100920028B1 - Method for providing total information in relation to a train - Google Patents

Abstract

PURPOSE: A method for offering all information related to a train is provided to improve the efficiency when performing the railway administration. CONSTITUTION: A method for offering all information related to a train comprises the following steps of: receiving information about one of the operation time and number, train numbers, the name of an engineman and the engineman's position from a terminal of a railway interested which is logged on; and providing all information related to a train, which corresponds to the received information, to the terminal after searching a database server(500).

Description

Method for providing total information in relation to a train}

The present invention relates to a method for providing train comprehensive information, and more specifically, to a terminal of a user (train controller, flight attendant, vehicle management staff, customer center staff) connected through online train operation information, engineer's duty schedule, trouble The present invention relates to a method of providing comprehensive train information that can provide information such as details, control information, driver contact information, or manual driving performance.

In general, the city railway company operates the Lost & Found Center, Customer Center and Internet homepage to become a customer-oriented, friendly city railway.

In particular, the customer center solves the inconveniences and questions that customers experience on the subway by using a text service. Customer texting service numbers (eg 010-5678-7851) are affixed to the top of each vehicle door.

For example, if a customer sends a text message to a customer center, "A man is lying in a chair on subway line 7539 in the direction of Jangam, and people are not seated." They will be instructed to do so, and will contact the history to direct staff to dispatch the lying passengers.

That is, the customer center will inform the control center that comprehensively controls the operation of the train when the text complaint is received. The control center then checks the train number, train train number, and DIA, and then contacts the engineer to request action.

However, the place where the complaints are received and processed is the customer center or the center that manages the train operation information. Therefore, the train control, train number, and driver verification process can be requested to the general control center. As it was complicated by hand, it was pointed out that it takes a long time to process complaints. In addition, when the wireless communication device installed in the cab is broken, the control center needs to confirm the engineer's mobile phone number with the help of the flight crew.

Accordingly, the present inventors have come to the present invention during the study of a method for unifying the reception and processing of complaints, that is, to contact the engineer and the history staff without having to cooperate with other organizations in the customer center.

The present invention has been made to solve the above-mentioned problems, train personnel (eg customer service center or control center staff) all the information related to the operation of the train, that is, train operation information, engineer's work schedule, breakdown history, control information The purpose of this study is to provide a method for providing comprehensive train information so that users can easily and quickly search the driver's contact information or manual driving results.

In order to achieve the above object, the train comprehensive information providing method of the present invention includes a driving information server for managing the work performance of the engineer and train failure information generated on the ship, a personnel information server for managing the personal details of the engineer, an electric car. Electric vehicle information server for managing the organization and breakdown maintenance history, a comprehensive control server for controlling the operation of the electric vehicle, the work performance and personal details of the engineer and the train organization, train breakdown maintenance history and operation information to store It is performed by the train comprehensive information providing server of the train integrated information system comprising a database server, and a train integrated information providing server for providing information stored in the database server to the railway official terminal, by using an ID and password Railway relations logged into the train information providing server Comprising the steps of: (a) a terminal provides a main screen for the provision of a thermal synthesis information; (B) receiving at least one input information from among the logged-in railway official terminal, a program number, a train number, an engineer's name, an engineer's company name, and an operating time of an electric vehicle; And (c) searching the database server and providing train comprehensive information corresponding to the input information to the logged in railway terminal.

In the step (c), the train comprehensive information may include information about an engineer's name, an engineer's affiliated name, an engineer's contact number, a train number, a trained number, a driving period, a running time, a shipping status, and a stocking status. Further, in the step (c), the train comprehensive information may further include details of electric vehicle failure phenomenon, failure parts, causes of failure, and actions of electric vehicle failure.

The train comprehensive information system further comprises the performance management server for managing the manual driving results of the engineer and the database server stores the manual driving results of the engineer, the step of the train comprehensive information in step (c) It may further include the energy saving value according to the manual operation ratio, manual operation distance, manual operation section and manual operation.

The train comprehensive information system may further comprise a mobile communication network for connecting the railway official terminal to the customer terminal, the step (c) may be performed after the railway official terminal receives the complaint from the customer terminal. have.

The train comprehensive information system further comprises a vehicle / ground communication network for connecting the railroad terminal connected to the train terminal, the step (c) is a result of the railroad station terminal attempts to call the train terminal, call Can be performed after this is impossible.

According to the method for providing train comprehensive information of the present invention, all information related to the train can be searched in the train integrated information system, thereby improving the efficiency theory in railway work.

Hereinafter, a method for providing train comprehensive information of the present invention will be described in detail with reference to the accompanying drawings (FIGS. 1 to 3).

1 is a network configuration diagram of a train comprehensive information system capable of implementing the method for providing train comprehensive information of the present invention.

As shown in FIG. 1, the train information system includes a driving information server 710 for managing the work performance of the engineer and train failure information generated on the ship, and a train information server for managing the train departure and maintenance details. 720, a personnel information server 730 for managing the personal information of the engineer, a train to be installed on the electric vehicle for train to wayside communication (TWC), indicating whether the electric vehicle is operating in the manual mode TWC on-vehicle device 780 for transmitting the mode information, installed on the ground for communication between the vehicle / ground, TWC ground device (770) for receiving the operation mode information from the TWC on-vehicle device 780, control the operation of the electric vehicle In order to, but monitored by the total control server 740, train control & monitoring system (TCMS) for receiving the operation mode information from the TWC ground apparatus 200 Operation mode information received from the train control monitoring device management server 760 and the comprehensive control server 300 for storing the manual vehicle driving pattern (eg, driving speed, powering / braking state, etc.) in the electric vehicle information server 850. Based on the engine driver's manual operation performance information (manual operation ratio, manual operation distance, manual operation section and energy savings according to the manual operation) is managed and based on the manual operation pattern information received from the electric vehicle information server 720 for each engine operator Performance management server 750 for managing manual driving patterns (e.g. driving speed, powering / braking status, etc.); To the database server 600 to the database server 600, the Internet 400, the railway official terminal 100, which is connected to the Internet 400, and the railway official terminal 100 that is logged in. Comprehensive train information providing server 500 for providing the stored information, the train terminal 300 is installed in the cab of the train to enable communication between the engineer and the control center, the car / ground communication between the train and the control center (train to wayside communication; TWC) network 200, public switched telephone network (PSTN) 800, mobile communication network 820, gateway 600 for connecting mobile communication network 820 and PSTN 800, customer mobile terminal ( 910 and the engineer portable terminal 920.

In the above-described configuration, as is well known, the TCMS expands the driver assistance and vehicle status display functions of the existing train general information system (TGIS) to collectively monitor all systems in the train, It is to control. Basically, it consists of a train computer (TC) and a car computer (CC).

As is well known, the Internet 400 is a network of networks that connect computer networks scattered around the world through wired / wireless networks, and generally conforms to a communication protocol called TCP / IP (Transmission Control Protocol / Internet Protocol). According to the TCP / IP scheme, all clients and servers connected to the Internet 400 are assigned a globally unique IP address from an IP address management agent, that is, an Internet service provider (ISP). do. Here, the IP address is based on the area where the client or server is located. On the other hand, wireless access to the Internet 400 is based on a platform such as WAP (Wireless Application Protocol) or WIPI and the wireless Internet to access through a mobile communication network or through a public wireless LAN and an access point (Access Point) and For example, there may be a 'mobile Internet' (WiBro or WiMax), a wireless Internet service that provides high-speed Internet access even during stationary or slow travel at ADSL quality and cost.

The mobile communication network 820 includes a base station and the base station controller, and both synchronous and asynchronous will be supported. Here, in case of synchronous, the base station will be a base transceiver station (BTS), the base station controller will be a base station controller (BSC), and in case of asynchronous, the base station transmitter is a radio transceiver subsystem (RTS) and the base station controller is an RNC (Radio). Network controller). Of course, the mobile communication network 300 according to an embodiment of the present invention is not limited thereto, and includes a CDMA network as well as a GSM network and an access network of a fourth generation mobile communication system to be implemented in the future.

Customer and engineer portable terminals (910, 920), also known as mobile, mobile phones or cellular phones, are known as PerSonal Communication System (PCS), Global System for Mobile communications (GSM), Personal Digital Cellular (PDC), and Personal Handyphone System (PHS). Handheld-based mobile communication terminal such as PDA, Personal Digital Assistant (IMP), International Mobile Telecommunication (IMT) -2000 terminal, Digital Multimedia Broadcasting (DMB) phone, and Smart Phone.

Railway official terminal 100 will be a laptop or desktop computer equipped with a WAP (WAP) or Web (Web) browser for the interface with various servers connected to the Internet (400). Here, the railway official is, for example, the employee of the Metropolitan Railway Corporation, therefore, the railway official terminal 100 is the terminal 110 installed in the customer control center, the terminal 120 installed in the train control center, the terminal installed in the history office ( 130, the terminal 140 installed in the flight management office, or the terminal 150 installed in the vehicle management office.

The database server 600 is related to the train in operation, such as the current stop station, train number, operating section (departure station / arrival station), operating time (departure time / arrival time), engineer name, engineer belonging to and engineer contact number (cell phone number), etc. Train operator DB (610) that stores the information, and the engineer's work journal (working date, DIA, train number, departure station, departure time, arrival station, arrival time, electric vehicle shipment status, electric car arrival status) is stored Table DB 620, train failure DB that stores information such as the cause of the train failure, the type of failure, the number of the failed train, the name of the engineer, the date and time of the failure, the details of the maintenance, and the measures taken on the ship. 630, a station / timetable DB 640 that stores information such as surrounding areas, bus routes, internal facilities, and train times for each history, and manual driving records for each engineer and affiliation. Manual Operation Record DB 650, a manual driving optimization DB 660 in which an optimal manual driving pattern for each engineer and affiliation is stored, and a customer's voice DB 670 in which information such as a customer's complaints and measures are stored. It may be made, including.

Here, the information stored in the database server 600 is a driving information server 710, electric vehicle information server 720, personnel information server 730, train control monitoring device management server 760, comprehensive control server 740 and Is updated by the performance management server 750. That is, the driving information server 710 updates the work schedule of the engineer and information related to the failure of the train in operation. In addition, the electric vehicle information server 720 updates the information related to the train DIA and the incoming / outgoing organization and the failure of the train identified in the vehicle base. In addition, personnel information server 730 will update the company's emergency contact network (cell phone number) and matters associated with the organization. In addition, the comprehensive control server 740 updates the information related to the current stop station of the running train. In addition, the performance management server 750 updates the driver's manual driving performance (ie, manual driving ratio, manual driving distance, manual driving section and energy savings according to manual driving) and manual driving patterns for each engine driver. do.

2 is a conceptual diagram illustrating a method for providing train comprehensive information according to an embodiment of the present invention, which illustrates a process of processing a complaint of a customer, and FIG. 3 illustrates a method for providing train comprehensive information according to another embodiment of the present invention. As a conceptual diagram to explain, it shows the process of arranging the operation of the train when the train terminal is broken.

First, referring to FIG. 2, the train comprehensive information providing method according to an exemplary embodiment of the present invention will be described. For example, the customer may not use the customer's mobile terminal 910 to cool the room 5236. Please take action "will be sent to the customer center (step S11). The customer center staff then checks the text complaint received at the customer center.

Next, the customer center terminal 110 is logged in by transmitting the ID and password of the customer center staff to the train comprehensive information providing server 500. Then, the train comprehensive information providing server 500 provides a main screen for providing train comprehensive information to the customer center terminal 110 which is logged in.

Next, the customer center terminal 110 comprises at least one of the input information, for example, the train number, train number information included in the train number, train number, engineer's name, engineer's company name, and train operation time. 500) (step S12). Then, the train comprehensive information providing server 500 searches the database server 600, the train comprehensive information corresponding to the input information (engineer name, engineer company name, engineer contact number, train number, train number, operating section, operating time , The shipment status and the receipt status) are provided to the customer center terminal 500 (step S13). Here, the train comprehensive information may include electric vehicle failure phenomena, failure parts, causes of failure, and measures for electric vehicle failure. In addition, the train comprehensive information may include information about a manual driving ratio, a manual driving distance, a manual driving section, and energy saving values according to the manual driving.

Next, the customer center staff checks the contact information of the engineer from the train comprehensive information displayed through the customer center terminal 110, and then calls the engineer to handle the customer's complaint (step S14). For example, the customer service staff confirmed the current location of the train on the screen of the announcement, and then received a complaint from the engineer about the 5120 train operating in Yeouido Station. Take action and report the result to train control. "

Meanwhile, referring to FIG. 3, a method for providing train comprehensive information according to another exemplary embodiment of the present invention may be described. A train control center employee monitors the position of a train in operation through a notice, while a train is stationed at a station for a long time. In case of staying, the train terminal 300 of the corresponding train makes a call with the engineer (step S21). By the way, when a call with the engineer is not possible due to a malfunction of the train terminal 300, the contact information (cell phone number) of the corresponding engineer is confirmed through the train comprehensive information providing server 500. That is, the train control terminal 120 is logged in by transmitting the number (ID) and password of the control center staff to the train comprehensive information providing server 500. Then, the train comprehensive information providing server 500 provides a main screen for providing train comprehensive information to the train control terminal 120 that is logged in.

Next, the train control terminal 120 trains at least one of the input information, such as a train number, train number, driver's name, engineer's belonging name and train operating time, for example, the train number confirmed by the train control center staff guide information The information is provided to the server 500 (step S22). Then, the train comprehensive information providing server 500 searches the database server 600, the train comprehensive information corresponding to the input information (engineer name, engineer company name, engineer contact number, train number, train number, operating section, operating time , Shipping status and receipt status) to the customer center terminal 500 (step S23).

Next, the train control center staff checks the contact information of the engineer from the train comprehensive information displayed through the train control terminal 120, and then calls the engineer to arrange the driving of the electric vehicle (step S24). For example, a train control center employee sends a message to the engineer saying, "Please leave soon for train 5120 at Yeouido station." In response, the engine company responded with the message, "The door representative door is off and it is not possible to start. The vehicle side light of 5236 is on. We will take action after the site check and report it." Then, the train control center staff will give the order, "536 door is broken. Please take the 5236 individual bypass and operate."

Hereinafter, with reference to the accompanying drawings (FIGS. 4 to 10), the train comprehensive information provided by the train comprehensive information providing server 500 to the railway station terminal 100 will be described in detail.

Figure 4 is an example of a screen to search for train operation information Inbar, civil complaints and when any one of the pieces of information (vehicle number, train number, engineer) when the train comprehensive information (train number, repeat train) , The operating section of the agency and contact information, etc.) is shown. To explain how to use it, first input (modify) the time of complaint and unusual situation. Next, enter the program number three digits from the front (vehicle number is four digits), and then check the program number. Alternatively, check the train number after entering the train number, or check the driver after entering the name of the engineer. Then, click on the inquiry to display the train comprehensive information. On the other hand, when you want to know the train failure information for the train configuration, if you specify a failure date and click the inquiry, for example, the failure information for the formation 705 is inquired.

FIG. 5 is an example of a screen for searching for an engine driver's driving route. A screen for searching for train trains organized by an engineer's duty schedule may be searched for in the past. However, when a shipping configuration is input to an electric vehicle information system in a vehicle management station. It shows the screen that can know the fault information of the train in advance by searching the train schedule that is going to run. To explain how to use it, first specify the date you want, select affiliation, and then click Lookup. Then, for example, information on driving directions of vehicles belonging to Dapsimni Flight Management Center is displayed on the upper left of the screen. Here, when the user clicks the train number '1050' in the driving route, the arrival and departure status of the corresponding train is inquired. Next, when the user clicks on the knitting number '554' in the entry and exit status, the detailed maintenance information for the corresponding organization is inquired.

Figure 6 is a screen example to be able to search for more detailed information related to the train operation bar, by specifying the time to search the number and organization of trains operating in that time zone and the engineer's train during the train operation You can see the screen. To explain how to use it, first specify the date of travel, the hour and the route, and click Search. Then, the driving information of the train corresponding to the input information is displayed on the upper left of the screen. Here, when the user clicks the train number '7058', the trained number of the corresponding train can be known. In addition, through the information displayed on the train at the bottom of the screen, you can see the train driver of the train (hair engineer and Yunmo engineer alternates at 7:47 at Sinpung Station).

 FIG. 7 is an exemplary screen illustrating a search for a fault list of an electric vehicle, and shows a screen for searching an entire F / N (fault number) of a train running by ship. That is, when the user selects the line at the top of the screen and clicks the inquiry, the details of the failure, the phenomenon and the actions for the line, for example, the line 5 are inquired.

FIG. 8 shows an example screen for searching for station information and train timetable, and shows a screen for searching for station information / internal facility guide / near region and traffic guide / train time / first train and last train time.

9 is an example of a screen for searching for manual driving results, shows a screen for checking the manual driving performance by individual and affiliation engineers and the manual driving by train schedule. In other words, when the user selects the inquiry period (operation date) at the top of the screen and clicks the inquiry button, a graph showing the automatic and manual driving ratios by membership and the average power consumption during automatic and manual driving by line is displayed at the top of the screen. The graph is displayed. In addition, in the center of the screen, the total driving distance, automatic and manual driving distance, manual driving ratio, and energy saving value for manual driving are displayed for each position. In addition, the manual driving performance information is displayed for each individual at the bottom of the screen.

10 is an exemplary screen illustrating a search for train failure information. As illustrated in FIG. 10, the user may know the type of vehicle failure by organization through a graph displayed at the top of the screen. In addition, the information displayed in the center of the screen tells you the type of failure by organization. In addition, the user can obtain more detailed train failure information by clicking on 'By fault phenomenon, fault cause, action details, breakdown history and trouble measures (main line)' located at the bottom of the screen.

Hereinafter, with reference to the accompanying drawings (Figs. 11 to 16) will be described in detail the business process using the train comprehensive information system for implementing the method for providing train comprehensive information of the present invention.

11 is a view for explaining the train control center business process before / after the application of the present invention. As shown on the left side of Figure 11, the current (hereinafter referred to as conventional) work process of the train control center should call the flight management office if you want to check the driver information, to check the DIA number or organization number of the train If you want to check the train arrival and departure records, if you want to check the train number, you should read the train operation DIA record, if you want to check the fault list, you should read the fault information record, and if you want to give a driving order, It is necessary to fax the operating instructions and operating instructions. On the other hand, after the present invention is applied as shown on the right side of Figure 11 through the train comprehensive information providing server 500 can be easily and quickly search for the desired information.

12 is a view for explaining a customer center work process before / after the application of the present invention. As shown on the left side of Figure 12, the current complaint processing process of the customer center, first analyze the content of the complaint to confirm the train number, then call the train control center to explain the content of the complaint and call the flight crew to the details of the complaint I have to take action. On the other hand, as shown in the right side of Figure 12, it can be seen that after the application of the present invention, the civil processing process is unified to the customer center.

13 is a view for explaining the flight management service process before / after the application of the present invention. As shown on the left side of Fig. 13, the conventional work process of the flight crew has been inefficient in processing the work such as having to cooperate with another institution (for example, a train control center) in order to confirm the train comprehensive information. The detailed business process is described on the left side of FIG. 13, so a detailed description thereof will be omitted). On the other hand, as shown in the right side of Figure 13, after applying the present invention can be seen that all the information to be confirmed through the train comprehensive information providing server 500, the work efficiency is improved.

14 is a view for explaining the vehicle management office business process before and after the application of the present invention, Figure 15 is a view for explaining the train failure management business process before and after the application of the present invention, Figure 16 is an application of the present invention This is a diagram for explaining the process of manual tracking performance management before and after. As shown in Fig. 14 to 16, all the information of the train is integrated management by the train integrated information system, it is understood that the efficiency of the work is improved in the vehicle management office, train failure information management and manual driving performance management than before. Can be.

The method for providing train comprehensive information of the present invention is not limited to the above-described embodiments, and various modifications can be made within the range allowed by the technical idea of the present invention.

1 is a network configuration diagram of a train comprehensive information system capable of implementing the method for providing train comprehensive information of the present invention.

2 is a conceptual diagram illustrating a method for providing train comprehensive information according to an embodiment of the present invention, which illustrates a process of processing a complaint of a customer, and FIG. 3 illustrates a method for providing train comprehensive information according to another embodiment of the present invention. As a conceptual diagram to explain, it shows the process of arranging the operation of the train when the train terminal is broken.

4 is an exemplary screen illustrating a search for train operation information.

5 is an exemplary screen illustrating a search for an engineer driving route.

6 is an exemplary screen illustrating a search for more detailed information related to train operation.

FIG. 7 is an exemplary view showing a screen for searching for a fault list of an electric vehicle.

8 is an exemplary screen diagram for searching for station information and train timetable.

9 is an exemplary view showing a screen for searching for a manual driving result.

10 is an exemplary screen illustrating a search for train failure information.

11 is a view for explaining the train control center business process before / after the application of the present invention.

12 is a view for explaining a customer center business process before / after the application of the present invention.

13 is a view for explaining the flight management service process before / after the application of the present invention.

14 is a view for explaining the vehicle management station business process before and after the application of the present invention.

15 is a view for explaining a train failure management process before / after the application of the present invention.

16 is a view for explaining a manual tracking performance management business process before / after the application of the present invention.

Claims (7)

delete delete delete A driving information server for managing the work performance of the engineer and train failure information generated on the ship, a personnel information server for managing the personal details of the engineer, an electric vehicle information server for managing train dispatch and maintenance And a comprehensive control server for controlling the operation of the electric vehicle, a performance management server for managing the manual driving results of the engineer, a performance record of the engineer, manual driving results of the engineer, personal details of the engineer, the electric vehicle. The server of the train comprehensive information system comprising a database server for storing the organization, the breakdown maintenance history and the operation information of the electric vehicle, and a train comprehensive information providing server for providing information stored in the database server to the railway station terminal It is performed by the train information providing server, (A) providing a main screen for providing train comprehensive information to a railway official terminal logged in to the train comprehensive information providing server using an ID and a password; (B) receiving at least one input information from among the logged-in railway official terminal, a program number, a train number, an engineer's name, an engineer's company name, and an operating time of an electric vehicle; And Search the database server, the driver's name, engineer's name, engineer's contact number, train number, organization number, driving section, driving time, shipping status, goods status, train failure, parts, failure corresponding to the input information (C) providing train comprehensive information to the logged-in railway station terminal, including the cause, the action details of the failure of the electric vehicle, the manual driving ratio, the manual driving distance, the manual driving section, and the energy savings according to the manual driving. How to provide train information. The method of claim 4, wherein The train comprehensive information system further comprises a mobile communication network for connecting the railway official terminal to the customer terminal, Wherein (c) step is carried out after the railway official terminal receives the complaint from the customer terminal, characterized in that the train comprehensive information providing method. The method of claim 4, wherein The train comprehensive information system further comprises a vehicle / ground communication network for connecting the railway station terminal to the train terminal, The step (c) is a railway general information providing method characterized in that the terminal is performed after the call is impossible as a result of attempting a call to the train terminal. A computer readable medium having recorded thereon a program for executing the method for providing train comprehensive information according to any one of claims 4 to 6.

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