KR100887495B1 - Billing method using telephone directory assistance history - Google Patents

Abstract

1. TECHNICAL FIELD OF THE INVENTION

The present invention relates to a billing method using telephone number guide statistics and a computer readable recording medium having recorded thereon a program for realizing the method.

2. The technical problem to be solved by the invention

The present invention, after generating the marketing information for the subjects (company or store, etc.) requesting the telephone number guide by recording, statistics, and analysis of the guidance history generated in the telephone number guide service such as 114, using the guidance By providing a variety of billing methods to requesting subjects, a billing method using telephone number guide statistics that can increase the efficiency of guidance and revenue of guidance services, and a computer-readable recording medium recording a program for implementing the method To do so.

3. Summary of Solution to Invention

The present invention provides a billing method for a telephone number guide service, comprising: a storing step of storing a telephone number guide record; An extraction step of analyzing the guide record and extracting the guide number of the guide number based on the guide publication name; And classifying the guide record based on the guide number of the guide number and extracting the guide distribution history for each guide publication name in the same industry based on the guide number of the guide number, and applying the billing rate for the industry priority number guide according to the extracted guide distribution details. The charging step of charging the information submitter (the information requesting entity).

4. Important uses of the invention

The present invention is used for telephone number guide service.

Phone Number Guide, 114, Billing, Guidance Table, Guidance Statistics

Description

Billing method using telephone directory assistance history}             

1 is an exemplary configuration of a phone number guide system to which the present invention is applied.

2 is a detailed flowchart illustrating an embodiment of a process of storing a guide record in a guide statistics server of a billing method according to the present invention;

Figure 3 is an embodiment detailed flow chart for a process of making the information stored according to the number of guide information stored in the charging method according to the present invention.

4 is a detailed flowchart illustrating an embodiment of a process of generating a charging record using the guide number of the guide record table for each time in the charging method according to the present invention.

FIG. 5 is a detailed flowchart illustrating a processing process in the case of desiring priority information of a business type only a predetermined number of times in a charging method according to the present invention. FIG.

* Explanation of symbols for the main parts of the drawings

10: Automatic call distribution device (ACD) 20: Phone number DB

30: guide statistics server 40: guide terminal

The present invention extracts marketing materials for guide billing using guide records generated by the phone number guide service such as 114 and provides various billing methods using the same, thereby increasing the efficiency of guide and revenue of guide services. A billing method using number guidance statistics and a computer readable recording medium having recorded thereon a program for realizing the method.

In general, in the telephone number guide service such as 114, the guide billing method is different from the billing rate for each service, but based on a method of simply setting a certain cost per phone number guide case and imposing it according to the number of users. Of course, other services follow a different approach for special services, such as direct connection services or fax services, but in most cases they use a simple method of charging the caller in proportion to the number of instructions. The reason for using such a simple billing method is that the billing can be easily done with only the contact number and the number of guides without any other information.However, the cost of the phone number is gradually increased and the cost per guide to preserve it is increased. In situations where it is difficult to raise due to government regulations or the backlash of inquiries users, the current simple billing method reveals a limitation in maintaining or increasing the revenue of guides.

In addition, the guide service such as the existing 114 telephone number guide system overlooks the charge for the guide publisher (telephone number registrar, namely the owner of the guide name), which is an important part of the billing subject. That is, no charges are imposed on the guide publishers listed in the guide database (DB) to receive the guides, nor are they used to generate revenue through the differential of the guide publication costs according to the number of guides. This is attributable to the practice that the guide DB listing cost for guide publishers has been maintained free of charge, and that it is not possible to induce marketing and billing of guide targets through various statistics and analysis because the guide records are not stored.

Therefore, in the current technical field, marketing information about subjects (company or store, etc.) who requested the telephone number guidance by recording, statistics, and analyzing the guidance history generated by the telephone number guide service such as 114 is used. Therefore, by providing various charging methods to guide requesting agents, a method of increasing the efficiency of guide and revenue of guide services is required.

The present invention has been proposed to meet the above requirements, subjects (company or store, etc.) for requesting the telephone number guide by recording, statistics, and analysis of the guidance generated in the telephone number guide service such as 114 Realizing the charging method using the telephone number guide statistics that can increase the efficiency of the guidance and the revenue of the guidance service by generating marketing information about the information, and then using the same to provide various charging methods to the guide requesting entities. Its purpose is to provide a computer readable recording medium having recorded thereon a program.

In order to achieve the above object, the present invention provides a billing method for a telephone number guide service, comprising: a storing step of storing a telephone number guide record; An extraction step of analyzing the guide record and extracting the guide number of the guide number based on the guide publication name; And classifying the guide record based on the guide number of the guide number and extracting the guide distribution history for each guide publication name in the same industry based on the guide number of the guide number, and applying the billing rate for the industry priority number guide according to the extracted guide distribution details. The accounting step includes charging the guide publisher (guiding request agent).

On the other hand, the present invention provides a phone number guide system having a processor, the function of storing a phone number guide record; Analyzing the guide record and extracting the guide number of the guide number based on the guide publication name; And classifying the guide record based on the guide number of the guide number and extracting the guide distribution history for each guide publication name in the same industry based on the guide number of the guide number, and applying the billing rate for the industry priority number guide according to the extracted guide distribution details. Thus, a computer readable recording medium having recorded thereon a program for realizing the charging function is provided to the guide publisher.

The present invention stores the records guided by the guide, and then extract the marketing data that can be derived as a profit through statistics and analysis on the stored records, and based on the extracted marketing data, The billing method (for example, billing according to the number of times guided by the number of businesses, number of times based on the number of guides of the registered number when guiding the industry number, etc.) is provided.

The above objects, features and advantages will become more apparent from the following detailed description taken in conjunction with the accompanying drawings. Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is an exemplary configuration diagram of a phone number guide system to which the present invention is applied, and shows a configuration example of a phone number guide system such as 114.

As shown in FIG. 1, the guide terminal 40 includes an automatic call distribution system (ACD) 10 and a telephone number DB (including general guide table and industry priority guide table) 20 through a data network. It is connected to the guidance statistics server (information statistics DB (including the number of times guide record table, industry table), billing DB) (30), and when a call is received, the desired number through a call with the inquirer phone number DB (20) In guiding the found number from the guide number is sent to the automatic call distribution device (ACD) 10 and transmits the guide information including the guide number and the publication name of the guide number to the guide statistics server (30).

At this time, the guide statistics server 30 stores and manages the guide record coming from the guide terminal 40 in the guide statistics DB. This will be described in more detail with reference to FIG. 2.

2 is a detailed flowchart illustrating an example of a process of storing a guide record in a guide statistics server in a charging method according to the present invention.

As illustrated in FIG. 2, in the charging method according to the present invention, the process of storing the guide record in the guide statistics server 30 may be performed by first receiving the guide record message from the guide terminal 40. 201, it is checked whether there is a required item for a guide recording such as a guide number in the guide recording message (202).

As a result of the check, if the required item is included (if it is a valid message), the guide number, the publication name, and the guided time are recorded together in the guide statistics DB (203). Discard without writing.

Meanwhile, in order to utilize the guide records recorded in the guide statistics DB of the guide statistics server 30 as useful information, the guide records must be analyzed. The guide records are stored for analysis, classified by guide frequency, and classified into high frequency numbers. Perform code grouping. This will be described in more detail with reference to FIG. 3.

3 is a detailed flowchart illustrating an embodiment of a process of making a stored guide record as information according to the number of guides in the charging method according to the present invention.

As shown in Figure 3, the process of making the information stored according to the number of guide information stored in the billing method according to the present invention, the guide statistics server 30, the information stored so far every time or at a predetermined time After reading one record (301), the number of guides is accumulated according to the guide number in the guide record table for each number consisting of a guide number, guide number, and industry code field. In this case, if the guide number is not in the guide record table for each time, a record with the guide number is generated in the guide record table for each time (303), and the guide number is searched for the industry table in the guide statistics DB using the key. Get the industry code corresponding to the number (304). Then, the imported industry type code is stored in the corresponding field of the number-specific guide record table (305), and the number of guides is increased by one (306). On the other hand, when the guide number already exists in the guide record table for each number, only the guide number is increased by one (306). This process is repeated until there is no guide record stored for a predetermined period (307), (302 ~ 306).

When the guide record table for each number of times made through the process of FIG. 3 is sorted by the number of guides, basic information for charging according to the number of guides of the guide number is created. Important supporting information is generated to drive application for industry priority guidance. This will be described in more detail with reference to FIG. 4.

4 is a detailed flowchart illustrating a process of generating a charging record by using the guide number of the guide record table for each time in the charging method according to the present invention, and guides the guide record table for each time in the guide statistics server 30. The following shows the procedure for creating a billing record when the number of instructions is out using a number of times.

For example, if the billing policy decides to charge more than 1000 guides for a given period, find out more than 1000 guides from the guide record table by number and use the appropriate rate table according to the number of guides. To create a charging record. In addition, when the billing policy charges a certain fee to all the publishers unlike the present, a large number of guides may be used as information for discounting the fee.

As shown in FIG. 4, the process of generating a charging record by using the guide number of the guide record table for each time in the charging method according to the present invention reads one record from the guide record table for each time (401), and processes it. For all guide records until there is no guide record to be done (405), if the number of guides is greater than or equal to the threshold (e.g. 1000) (402), a billing record is generated with reference to the billing table for each number (403). In operation 404, it is stored in the billing DB.

Then, with reference to Figure 5, in the case of the current industry priority guidance only charge a monthly amount, but only a predetermined number of industries preferential guidance will be described.

First, the guide statistics server 30 performs the process described with reference to FIG. 3 and increases the guide number field (306), and then checks whether the guide number is set as the industry type priority guide number (501).

As a result of the check, in the case of the industry type priority guide number, the set guide allowance number value is read from the industry type priority guide table of the telephone number DB 20 (502). Then, by comparing the guide number of times read and the guide number value read (503), if the number of guides exceeds the number of guides allowed to request the telephone number DB 20 to delete this number from the industry priority guide table ( In operation 504, a charging record record according to the industry type priority guide is generated in the charging DB (505).

On the other hand, when the telephone number DB 20 receives the deletion request from the guide statistics server 30 immediately deletes this number from the industry priority guide table so that this number will operate as a general guide instead of the industry priority guide from now on.

There may be a number of methods for processing the industry priority guide according to the number of guides, but when the DB write is performed per guide case, guide efficiency decreases, so when the guide statistics server 30 generates the guide record table according to the number of times, For the number registered as the ranking guide, a method of excluding the number from the industry priority guide after a predetermined number of times was used.

The method of the present invention as described above may be implemented as a program and stored in a computer-readable recording medium (CD-ROM, RAM, ROM, floppy disk, hard disk, magneto-optical disk, etc.).

The present invention described above is not limited to the above-described embodiments and the accompanying drawings, and various substitutions, modifications, and changes are possible in the art without departing from the technical spirit of the present invention. It will be clear to those of ordinary knowledge.

The present invention as described above, by generating the marketing information that can generate revenue through the storage and analysis of the guide record, and by presenting a variety of charging methods using the same can obtain more guide revenue, and also as a guide publisher By allowing the user to select a charge based on the pay-as-you-go payment in addition to the charge per case, the burden on the charge can be reduced, and by knowing the number of guides, it is possible to obtain information about how much the company is advertised through the phone number guide.

Claims (7)

In the billing method at the time of telephone number guidance service, A storing step of storing a telephone number guide record; An extraction step of analyzing the guide record and extracting the guide number of the guide number based on the guide publication name; And Based on the guide number of the guide number, the guide record is classified by type of industry code to extract guide distribution details by guide publication name in the same industry, and according to the extracted guide distribution details by applying the billing rate for the industry priority number guide Charge step to charge the information publisher (guidance requester) Billing method using a phone number guide statistics comprising a. The method of claim 1, The storing step, And checking validity of the guide record received from the guide terminal, and storing the valid guide record. delete The method of claim 1, The extraction step, The stored guide record is analyzed and made into information according to the number of guides, and the stored guide record is read to insert a type of industry code according to the guide number in the guide number table for each number consisting of guide number, guide number, and industry code field. Billing method using a phone number guide statistics, characterized in that to accumulate. The method according to any one of claims 1, 2, or 4, The charging step, Charging method using the telephone number guide statistics, characterized in that the charge per case, or pay by the pay-as-you-go system. The method of claim 5, wherein The charging method is When the industry priority number guidance is charged according to the guide number of the registered number, but the industry priority guide number is registered, comparing the number of guidance of the industry priority guide number and the number of guide allowances, the number of guides exceeds the number of guides allowed Billing method using the telephone number guide statistics, characterized in that for changing the industry priority guide number to a general guide number. In a telephone number guide system having a processor, Storing telephone directory announcement records; Analyzing the guide record and extracting the guide number of the guide number based on the guide publication name; And Based on the guide number of the guide number, the guide record is classified by type of industry code to extract guide distribution details by guide publication name in the same industry, and according to the extracted guide distribution details by applying the billing rate for the industry priority number guide The function that charges the guide publisher (guidance requester) A computer-readable recording medium having recorded thereon a program for realizing this.

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