KR100805864B1 - A method for on, offline selling and managing unitedly using order system - Google Patents

Abstract

The present invention relates to on-line, off-line sales and purchase and integrated management method using the number, ordering system, and more specifically, the headquarters that manages the online shopping mall has a number of affiliated stores for each region to provide a number, ordering system to operate Register a purchasing member under each merchant's management as a customer, or designate a responsible member that can be managed at the request of the purchasing member, and provide a purchase order system to the purchasing member so that customers can order products online. It is an online order where all franchises are able to provide more diverse and convenient services to customers by automatically accepting orders by participating merchants and provide products with discount rates according to the customer's purchasing grade. A sales and integration management method.

The present invention has the effect that each affiliate manages the customer in charge of each region and is responsible for the cost payment and service, and not only a manager of the shopping mall service provided by the head office, but also a business participation agent as a subject of business participation. Merchants and headquarters in each region can share products and customer information to provide customers with a wide range of products and services with minimal space management, and provide customer-oriented services by providing customers convenience and choice. It can be effective.

Order Receipt, Integrated Management, Consumables, MRO, Franchise, Merchant, Delivery, Shopping Mall, Supply Chain Management

Description

A method for on, offline selling and managing unitedly using order system}

1 is a system configuration diagram for explaining the on-line, off-line sales and purchase and integrated management method using the number, ordering system according to an embodiment of the present invention;

2 is a flowchart illustrating a method for managing on-line and off-line sales and purchase and integration using a number and ordering system according to an embodiment of the present invention;

FIG. 3 illustrates in more detail the operation process of step 200 (S200) in which a customer is registered through an affiliated store among on-line, off-line sales and purchase and integrated management methods using the number and ordering system according to FIG. 2. Flow chart shown,

Figure 4 is a flow chart illustrating to explain in more detail the operation of step 400 of the on-line, offline sales and purchase and integrated management method using the number, ordering system according to Figure 2,

5 is a view showing a service initial screen in the on-line, off-line sales and purchase and integrated management method using the number, ordering system according to an embodiment of the present invention;

6 is a view showing a customer interface screen in the on-line, off-line sales and purchase and integrated management method using the number, ordering system according to an embodiment of the present invention;

FIG. 7 is a diagram illustrating a franchise manager screen component in an on-line, off-line sales, purchase, and integrated management method using a number and ordering system according to an embodiment of the present invention; FIG.

8 is a view showing the central management server administrator screen components in the on-line, off-line sales and purchase and integrated management method using the number, ordering system according to an embodiment of the present invention,

FIG. 9 is a flowchart illustrating a method for managing online and offline sales, purchasing, and integrated management using a number and ordering system according to a second embodiment of the present invention; FIG.

FIG. 10 illustrates in more detail an operation process of step 20 (S20) in which a customer is registered through an affiliated store among on-line, off-line sales and purchase and integrated management methods using the number and ordering system according to FIG. Flow chart shown,

FIG. 11 is a flowchart illustrating an operation process of step 40 (S40) of the on-line, off-line sales, purchase, and integrated management method using the number and ordering system of FIG. 9 in more detail.

12 is a view showing a service initial screen in an online sales and integrated management method by participating in role sharing of a franchise according to a second embodiment of the present invention;

13 is a view showing a customer interface screen in the online sales and integrated management method by participating in the role sharing of the franchise according to the second embodiment of the present invention;

14 is a view showing a part of the customer interface screen in the online sales and integrated management method by participating in the role sharing of the franchise according to the second embodiment of the present invention;

15 is a view showing a part of the customer interface screen in the online sales and integrated management method by participating in the role sharing of the franchise according to the second embodiment of the present invention.

<Explanation of symbols for the main parts of the drawings>

10: customer terminal 20: merchant terminal

30: Central Management Server 31: Database

32: call center 40: network communication network

50: card company server

The present invention relates to on-line, off-line sales and purchase and integrated management method using the number, ordering system, and more specifically, the head office that manages the shopping mall has a number of affiliated stores for each region to provide a number, ordering system to the merchant If a customer orders a product online by registering a purchasing member under each member's management as a customer or designating a responsible member that can be managed at the request of the purchasing member, the merchant provides an ordering system to the purchasing member. It is about online sales and integrated management method where franchise plays a part in the role that local order is automatically received and each franchise responds quickly to provide more diverse and convenient service to customers.

Due to the development of the information society and the commercialization of the Internet, the general purchasing system is gradually becoming a generalized purchase management system using the Internet, as shown through the purchase of daily necessities using a shopping mall and the purchase of books using an internet bookstore. However, since the owner of the shopping mall is in charge of order receipt, delivery, and customer service, service is available only for general industrial products that do not matter in the delivery period, and there is a lack of closeness, reliability, and convenience of offline advantages. . In addition, even if a company with a dealership operates a shopping mall, the head office receives orders and receipts and orders the delivery to the local dealership again.

In order to purchase consumable materials that companies need, it is very necessary to introduce such a purchasing system using the Internet, but it is not yet very active. However, in order to be competitive by reducing the purchasing labor cost and purchasing cost by accurately purchasing the necessary materials, it is necessary to introduce such an information purchasing system, and in particular, it is not easy to timely purchase and manage the consumable materials used in the field. In the case of non-SMEs, the standardization system of purchasing management is very urgent. Such purchasing management of consumable materials requires industrial materials used by each small and medium-sized business in each industry, and the difference between each industrial materials is too complicated and inadequate to be classified as general public materials. It is not easy to implement.

In the past, the delivery of consumable materials for the enterprise was mainly performed off-line, and the type and specification of the product was not universal for most companies to share, and in the process of the end customer ordering and managing by verbal, telephone, fax, etc. In many cases an error was generated due to unclear transfer.

In recent years, MRO (maintenance repair and operating) sites have been created centering on large corporations, and they have been purchasing agents specializing in corporate consumables. I'm just doing it. Therefore, there is a problem in that it is difficult to form a transaction because there is a difficulty in terms of practical operation such as price, delivery date, and convenience to request and use a purchasing agent in a general SME.

In addition, when a product supply contract is concluded through an electronic auction bidding, there is a problem in that the supply of continuous goods is opaque and profitability deteriorates due to an overheating competition for the sale of goods.

In addition, the supplier lacks a variety of purchases because the supplier does not have a variety of products in a limited warehouse, there is a problem that the delivery date is delayed if the ordered items are out of stock in the warehouse.

Even at home, items that must be supplied on a daily or regular basis, or items that have constraints such as maintaining freshness, lack the ability to select the desired timeline for the customer, which is why the customer is uncomfortable in ordering them in a uniform way. This situation was continuously induced.

Therefore, the present invention has been made to solve the above-mentioned conventional problems, an object of the present invention is to provide a product to the shopping mall on-line headquarters affiliated stores for each member to manage the purchasers in each local merchant Each merchant shares the purchased goods, and the merchants only have joint materials with high turnover and jointly owns materials with low turnover, so that various products can be provided to customers quickly and accurately with minimal space management. It is to provide on-line and off-line sales, purchase and integrated management methods using the order and order system.

In addition, the object of the present invention is to make a purchase decision can be made quickly by making monthly payments by contract, customer-oriented services are made by applying a differentiated product price by setting the purchase grade for each customer, each merchant It is to provide on-line and off-line sales, purchase, and integrated management method using the ordering system by managing the customer through the online menu provided by the head office and requesting the delivery of the order and securing the stock. .

On-line, off-line sales and purchase and integrated management method utilizing the number, ordering system of the present invention for achieving the above object,

Step 100 in which the central management server receives predetermined information about a new customer from a merchant terminal or a customer terminal and receives a member registration request;

Step 200 of the central management server determining a purchase grade of the customer and registering a member and then assigning a unique code to the customer;

Step 300, after the central management server performs user authentication according to a request for accessing a customer terminal, providing product information held by an affiliated store headquarter and a nationwide affiliated store to the customer terminal;

Step 400 in which the central management server notifies the affiliated store of the product order details using a wired / wireless communication network when a request for the product is requested from the customer terminal; And

If there is a request for delivery of goods from the merchant terminal, the central management server 500 to issue a delivery order for the requested goods;

Here, the purchase grade is preferably updated at regular intervals to reflect the customer's credit rating, transaction volume, integration of a single item, and the like.

In addition, the product information includes the price of the product, the price of the product is characterized in that it is differentially provided for each customer by the discount rate according to the purchase class for each customer.

And, if the payment of the customer is made in cash or regular payments, the central management server checks the settlement amount payment status by the affiliated store in charge of the customer and notifies the merchant terminal of the result of the check; It characterized in that it further comprises.

And, if the payment of the customer is made by the card payment, the central management server is notified of the card payment history by the customer from the card company, and notifying the card payment details and the settlement accordingly to the merchant terminal step 700 It characterized in that it further comprises;

In step 200, the central management server verifies a customer who is requested to register as a member, and if there is no reason for disqualification, registering as a member and determining a purchase grade by reflecting predetermined information about the input customer;

The central management server designates the affiliated store for the registered customer, assigns a unique code to the customer, and stores information about the customer, the unique code, and the affiliated store information of the customer in a database. step; And

And a step 230 in which the central management server notifies the affiliated terminal of the customer of the unique code assigned to the customer.

In operation 400, the central management server may provide a customer interface screen to the customer terminal through which a product order may be input;

And a step 420 in which the central management server notifies the affiliate store in charge of the order request for the product using a wired / wireless communication network when there is an order request for the product from the customer terminal.

In this case, the customer interface screen is a menu for the order request for the product is automatically received for each purchase cycle when the product to receive the order to be ordered from the customer terminal and the date / item confirmation function for the past order history, payment history confirmation function, etc. It characterized by including a menu of.

In this case, the wired / wireless communication method may be an email, a mobile phone text message, or an automatic telephone using a computer telephony integration (CTI).

Further, when the affiliated store terminal requests access to the central management server in steps 100 and 500, after the central management server authenticates the user, information about each customer under the management of the corresponding affiliated store, each customer It includes a menu that provides information on the order status of products in stock, the status of product stock at our headquarters, and the status of product stock at each merchant in the country. Among the products ordered, the product to be delivered directly to the customer and the product to be delivered to the merchant. Characterized by providing a franchise manager screen to provide a menu for selecting the goods delivery to the merchant terminal.

Here, in step 500, when the central management server receives an input of a goods delivery request through the franchise manager screen from the affiliated store terminal, the goods to be directly delivered to the customer and the goods to be delivered to the corresponding affiliated store according to the goods delivery request. Distinguish and issue a delivery order for the requested item.

Here, the franchise manager screen may check and manage the items received, the number of goods received, the number of goods shipped, the number of goods shipped, the items held by the merchant, and further includes a menu for providing a status of unprocessed work due to the lack of inventory. It is done.

Here, when there is no stock in the headquarters of the goods to be delivered to the customer or the merchant from the headquarters, the central management server is characterized by issuing an order to request the goods delivery to the merchants holding the corresponding products among the nationwide merchants do.

In addition, the on-line, off-line sales and purchase and integrated management method utilizing the number, ordering system of the present invention for achieving the above object, (a) a central management server for a new customer from the merchant terminal or customer terminal; Receiving the member information and receiving a member registration request; (b) the central management server determining a purchase level of the customer and registering a member and assigning a unique code to the customer; (c) after the central management server performs user authentication according to a request for accessing a customer terminal, providing product information held by an affiliated store headquarter and a nationwide affiliated store to the customer terminal; (d) registering the goods order in real time in the affiliated store manager area of the central management server by the central management server when an order request for a product is received from the customer terminal; And (e) if there is a request for delivery of goods from the merchant terminal, the central management server issuing a delivery command for the requested goods; is made.

In this case, the purchase grade is preferably updated at regular intervals to reflect the customer's credit rating, transaction volume, integration of a single item, and the like.

The product information may include a price of a product, and the price of the product may be differentially provided to each customer by a discount rate according to a purchase grade of each customer.

And, if the customer's cost payment is made in cash or regular payment, the central management server checks the settlement amount payment status by the responsible merchant of the customer, and notifying the member terminal of the confirmation result; It is characterized by including.

And, if the payment of the customer is made by the card payment, the central management server is notified of the card payment history by the customer from the card company, and notifying the card payment details and the settlement according to the merchant terminal; It further comprises.

In addition, the step (b), (b-1) if the central management server verifies the customer request for membership registration, if there is no reason for disqualification, register as a member and reflect the predetermined information about the entered customer to purchase the grade Determining; (b-2) after the central management server designates the affiliated store for the registered customer, assigns a unique code to the customer, and stores the information on the customer, the unique code, and the affiliated store information of the customer. Storing in; And (b-3) notifying the affiliated terminal of the customer of the unique code assigned to the customer by the central management server.

In addition, the step (d), (d-1) providing a customer interface screen to the customer terminal through which the central management server can receive a product order; And (d-2) registering the order request for the product in the affiliated store management area of the central management server in real time when there is an order request for the product from the customer terminal. Characterized in that made.

Here, the customer interface screen, if the product to be ordered from the customer terminal and the purchase cycle is input, the order request for the product is automatically made for each purchase cycle, the date and item for each date / item confirmation function, payment history confirmation It is preferable to include a menu such as a function.

In addition, the customer interface screen, if a product is selected by an external input means, it is preferable to provide a menu for entering the order date for the product.

In addition, when the reservation order button is activated by an external input means, the customer interface screen preferably displays a calendar input menu for checking and ordering a required product by date.

In addition, the customer interface screen, it is preferable to display the price of the product automatically converted in accordance with a discount rate or a premium set separately for each merchant that sells the product.

In addition, the customer interface screen, it is desirable to provide a menu that can be selected for order after specifying the options of the various products to be purchased on one screen.

In addition, the customer interface screen, it is preferable to display the sum of the price of the product selected for the order in a specific area in the customer interface screen in real time.

In addition, when the affiliated store terminal requests access to the central management server in the steps (a) and (e), after the central management server authenticates the user, information about each customer under the management of the affiliated store, A menu that provides information on each customer's order status, headquarters' stock status, and stock status of each merchant nationwide, and products that should be delivered directly to the customer from the headquarters and items to be delivered to the corresponding merchant. Characterized by providing a franchise manager screen including a menu for selecting the goods delivery to the merchant terminal.

Here, in the step (e), when the central management server receives a request for delivery of goods through the franchise manager screen from the merchant terminal, the goods to be directly delivered to the customer and the goods to be delivered to the responsible merchant according to the goods delivery request. It is characterized by giving a delivery order for the requested goods to distinguish.

In this case, the franchise manager screen, checks and manages the items received, the number of goods received, the number of goods issued, the number of goods shipped, the items held by the merchant, and further includes a menu that provides the status of unprocessed work due to lack of inventory. desirable.

The franchise manager screen may display an image of the product in the form of a pop-up window when a specific product is selected by an external input means from the product list.

Here, when there is no stock in the headquarters of the goods to be delivered to the customer or the merchant from the headquarters, it is preferable that the central management server to order the goods delivery request to the merchants holding the corresponding products among the nationwide merchants. .

Hereinafter, with reference to the accompanying drawings, the on-line, off-line sales and purchase and integrated management method using the number, ordering system according to an embodiment of the present invention will be described in detail.

1 is a system configuration diagram for explaining the on-line, off-line sales and purchase and integrated management method using the number, ordering system according to an embodiment of the present invention.

The customer terminal 10 is connected to the central management server 30 of the head office that provides a service to the customer registered as a service member through the merchant to check the goods to purchase and order the goods of the interface device Play a role.

Merchant terminal 20 is connected to the central management server 30 of the headquarters in the merchant to check the status of the product orders of the customer in charge of the member under his management, and orders the delivery according to the customer's product orders, delivery of inventory goods It serves as an interface for requesting the head office.

The central management server 30 is a means for providing a service from the head office to the customer terminal 10 and the merchant terminal 20 through the communication network 40, and provides the product information to the customer terminal 10 and the product order request Receives, when receiving a product delivery request from the merchant terminal 20 serves to command the delivery of goods to the corresponding destination accordingly.

The database 31 stores information on customers and affiliated stores registered by the command of the central management server 30, and information on each customer's credit rating, transaction volume, density of a single item, and purchasing grade for each customer. And store a product price discount rate.

The call center unit 32 serves to provide detailed information on the consultation request when there is a consultation request for products and services from the customer terminal 10 by the command of the central management server 30.

The communication network 40 serves to connect the central management server 30 of the head office with the plurality of customer terminals 10 and the plurality of affiliated store terminals 20. Generally referred to as wired and wireless network.

Card company server 50 serves to notify the card payment history by the customer to the central management server 30 of the headquarters when the card payment is made at the request of the customer.

2 is a flowchart illustrating a method for on-line, off-line sales, purchase, and integrated management using a number and ordering system according to an embodiment of the present invention.

As shown, first, the central management server 30 receives predetermined information about a new customer from the affiliated store terminal 20 or the customer terminal 10 and receives a member registration request (S100). At this time, the affiliated store corresponds to the affiliated store that is already subscribed to the head office and offline. If a merchant is contracted to participate in a business provided by the head office offline, the merchant will act as a management entity to build a business with the head office, not just a subscriber. Merchants can do business with purchasing member companies who want to purchase consumable materials in the region where they belong. In order to use the services provided by the head office, the member must register as a member of the headquarters. As the merchant in charge, as the person in charge of the transaction, the first step is to verify the safety of the transaction, and the purchaser is requested to register with the head office to become the customer of the head office.

In addition, a purchase member may directly request a member registration by accessing the central management server 30 of the head office. In this case, since there is no affiliate store in charge of managing the purchasing member, the member company will designate the affiliate store in charge. In general, the affiliate that is responsible for the regional scope of the purchasing member is designated as the affiliate of the purchasing member.

Subsequently, the central management server 30 determines the purchase grade of the customer and registers a member and then gives a unique code for the customer (S200).

Here, with reference to the accompanying Figure 3 will be described in more detail the operation process of step 200 (S200) of the on-line, off-line sales and purchase and integrated management method using the number, ordering system according to the present invention.

First, as shown in Figure 2, the central management server 30 verifies the customer request for membership registration, if there is no reason for disqualification is registered as a member and determines the purchase grade by reflecting the predetermined information about the customer (S210) ). Here, the purchasing grade is characterized in that it is updated at regular intervals even after being set once, reflecting the customer's creditworthiness, transaction volume, integration of a single item, and the like.

According to the present invention, the price is differentiated by applying a discount rate according to a purchase grade for each customer, and the criteria for determining the purchase grade for each customer include a customer's creditworthiness, transaction volume, density of a single item, and the like. do. Therefore, when the customer first registers, the discount rate for the product price is not applied, but as the credit rating and other transaction information of the customer gradually accumulate, the discount rate also changes as the purchase grade changes. For example, if the credit rating decreases, the discount rate gradually decreases. If the credit rating increases, the discount rate increases. The discount rate of the customer is determined according to the customer's purchase grade, which is stored in the database 31. Here, the renewal period of the customer's creditworthiness, transaction volume, and density for a single item can be arbitrarily set, and is usually updated every three months.

Next, the central management server (30) designates the affiliated merchant for the registered customer, assigns a unique code to the customer, and stores the information about the customer and the unique code and the affiliated merchant information of the customer in the database (S220). ). In this case, as described above, when the reception is made by the affiliated terminal 20, the member is registered as a member under the management of the affiliated store requesting membership registration, and when the customer requests the member registration directly under the management of the affiliated store designated by the head office. You are registered as a responsible member.

Next, the central management server 30 notifies the merchant terminal 20 in charge of the unique code assigned to the customer (S230). Then, the affiliated store that receives the unique code of the customer is notified of the unique code to the customer individually to inform that the customer is registered as a member in the head office, thereby enabling the customer to start a transaction using the service provided by the head office.

Subsequently, after the central management server 30 performs user authentication according to the access request of the customer terminal 10, the central management server 30 provides the corresponding customer terminal 10 with product information held by the affiliated store headquarters and the nationwide affiliated stores (S300). ). Here, the product information includes the price of the product, the price of the product is characterized in that it is differentially provided for each customer by the discount rate according to the purchase class for each customer. That is, the product information provided to the customer connected to the central management server 30 is not limited to the product held by the head office, but corresponds to the entire product held by all merchants subscribed to the service. At this time, if the credit rating of the customer is lowered below a certain standard due to the delay of payment of the customer, etc., the central management server 30 no longer provides the product information and the price of the product to the corresponding customer and provides the corresponding information. Will block.

Subsequently, if there is an order request for goods from the customer terminal 10, the central management server 30 notifies the affiliated store in charge of the corresponding product order details using the wired or wireless communication network (S400).

Here, with reference to the accompanying Figure 4 will be described in more detail the operation of step 400 (S400) of the on-line, off-line sales and purchase and integrated management method using the number, ordering system according to the present invention.

First, the central management server 30 provides the customer interface screen to the customer terminal 10 that can receive the product order (S410).

In this case, the customer interface screen provides a menu for selecting the product to be ordered and the purchase cycle from the customer terminal 10 so that an order for the corresponding product is previously input and automatically requested for each set purchase cycle. Therefore, the customer can apply in advance to order the product to be purchased periodically by selecting a certain purchase cycle (3, 6, 12 months, etc.).

In addition, the customer interface screen provides a menu such as a date / item confirmation function and a payment confirmation function for the past order history.

In addition, the central management server 30 is connected to the call center unit 32 and the customer terminal 10 that provides information on the contents of the consultation in a wired or wireless communication method when receiving a consultation request signal from the customer terminal 10. It also provides functionality. That is, the customer can request a consultation for all products provided through the service of the headquarters using the call center service provided by the head office, and the detailed description of the requested product and the related information can be provided.

Next, if there is an order request for the product from the customer terminal 10, the central management server 30 notifies the affiliated store in charge of the order request for the product using the wired or wireless communication network (S420).

That is, after the customer looks at the product information provided by the central management server 30 may order the product through the central management server 30 of the head office connected through the communication network (40). In this case, the products that can be ordered are not limited to the products held by the headquarters, and the products owned by all the merchants subscribed to the service of the head office are eligible for purchase. When the central management server 30 receives a product order request from the customer, it sends a notification informing that the customer has ordered the product to the merchant in charge of managing the customer. Here, as a method of wired and wireless communication, an email, a text message of a mobile phone, an automatic telephone using a computer telephony integration (CTI) is used.

Subsequently, if there is a request for delivery of goods from the affiliated store terminal 20, the central management server 30 issues a delivery command for the requested goods (S500). That is, the customer orders the goods delivered to the head office is a delivery order is given through the corresponding merchant terminal 20 by the decision of the merchant in charge of managing the customer.

At this time, when the affiliated store terminal 20 requests access to the central management server 30 in steps 100 and 500 (S500), the central management server 30 performs user authentication, and then the corresponding affiliated store. It contains a menu that provides information on each customer under the management of each product, the status of each product's order, the status of our product inventory, and the status of the product stock of each merchant nationwide. Provides a franchise manager screen to the affiliated store terminal 20 that provides a menu for selecting a product delivery by distinguishing the product to be delivered and the product to be delivered to the corresponding merchant.

In other words, the final decision to deliver the order to the customer is made by the selection of the merchant in charge of the customer, the merchant can choose to have the goods not in stock in the merchant directly to the customer through the franchise manager screen . In the case of the goods in stock at the merchant can be delivered directly to the customer from the merchant, which is optional, so that more efficient delivery can be made according to the merchant's choice. In addition, in the case of goods to be delivered directly to the customer once received from the merchant, if necessary, may be selected to be shipped to the merchant once.

In addition, the franchise manager screen may check and manage the items received, the number of goods received, the number of goods issued, the number of goods issued, the items owned by the merchant, and may further include a menu for providing a status of unprocessed work due to the lack of inventory. Through this, merchants can grasp the status of goods received and goods shipped to the merchant, and the status of unprocessed work due to lack of stock.

In addition, the franchise manager screen may further include a menu for ordering the delivery of additional items in addition to the goods ordered by the customer, through which the merchant to deliver the desired goods to the headquarters in order to secure the inventory of the merchant itself You can request

In addition, the merchant may request the development of new products required by the franchise screen through the franchise manager screen, the new product development request can be shared by all affiliated merchants by the selection process.

In addition, when the central management server 30 receives the goods delivery request through the franchise manager screen from the affiliated store terminal 20 in step 500 (S500), the goods are directly delivered to the customer according to the goods delivery request and shipped to the responsible merchant. Distinguish the goods to be ordered and deliver orders for the requested goods.

* In order for the goods to be delivered to the customer, the stock must be sufficient. However, since the product information provided to the customer includes the product data held by the local merchants not owned by the head office, the following process is additionally required.

That is, if there is no stock in the headquarters of the goods to be delivered to the customer or merchant from the headquarters, the central management server 30 issues an order requesting the goods delivery to the blind stores that hold the product among the nationwide merchants. . Therefore, a merchant having a product which is not in stock at the head office will deliver the ordered product directly or indirectly to the customer at the request of the head office. If the merchant holding the product is located near the customer, it is more efficient to deliver the goods directly from the merchant to the customer.

Subsequently, the payment is made by a customer or a merchant, and the cost payment method can be considered in three cases: regular payment, cash payment at purchase, and card payment at purchase.

First, when the customer's cost payment is made in cash or regular payment, the central management server 30 checks the settlement amount settlement state by the customer's responsible merchant, and notifies the merchant terminal 20 of the result of the check. (S600). In other words, the cash payment is made by depositing the bank account to the account of the affiliated store while the customer orders the product. Therefore, the merchant must calculate the settled amount from the amount deposited from the customer and deposit it into the account of the head office. In addition, the regular payment system customer pays to the affiliated store by the payment method promised on the monthly designated payment date, and in this case, it is the responsibility of each customer's responsible merchant to pay the settlement amount to the head office that provides the service. .

And, if the payment of the customer is made by card payment, the central management server 30 is notified of the card payment history by the customer from the card company, and the corresponding card payment details and the settlement according to the corresponding merchant terminal 20 Notify (S700). In other words, when the card payment by the customer is made, the corresponding amount is deposited into the head office account, and eventually the collection is made in the head office. Therefore, the settled amount to be deposited to the responsible affiliated store among the collected amount is transferred to the corresponding affiliated store account from the head office, and the settlement details accordingly are notified to the associated affiliated store terminal 20.

In addition, even in the case of local customers who do not have an affiliated store, the headquarters will act as the affiliated store in charge of the corresponding customer, so that the customer directly deals with the main office. Therefore, even in such a case, the central management server 30 is notified of the card payment history by the customer from the card company. In other words, we receive payment directly from customers.

As we saw earlier, the merchant plays a very large role in managing the customer, deciding the delivery of the customer's order, and in charge of paying for the customer's order. We will conduct sales training, sales training, and management training. In addition, the headquarters also operates a franchise school to provide additional training whenever new capabilities are required for franchisees to manage each franchisee to have sufficient capabilities as a business entity.

5 is a view showing a service initial screen in the on-line, off-line sales and purchase and integrated management method using the number, ordering system according to an embodiment of the present invention.

As shown, the purchase member login is a selection menu for a customer who wants to purchase a product to enter a customer interface screen, and the sales member login is a selection menu for entering a franchise manager screen at a member store where a member is entered. In addition, SCM (Supply Chain Management) shortcut is a selection menu for entering the central management server manager screen to manage the central management server 30 in the head office.

The menu on the left side of the screen is a company's consumable materials item, which can select tool hardware, industrial safety, construction safety, road traffic, office supplies and sanitary items. In addition, the menu is configured to select a new product, check the announcements and contacts.

6 is a view showing a customer interface screen in the on-line, off-line sales and purchase and integrated management method using the number, ordering system according to an embodiment of the present invention.

The My MRO menu allows customers to view and edit their information and to check their purchasing grade. In addition, you can check the transaction details, payment date, payment amount, deposit and balance by date, and search the past orders by date, item, and payee.

Through the steam basket menu, you can select the desired product in advance, and the order for the selected product is made through the shopping cart menu. At this time, when a payment method inquiry window appears in the process of creating an order form, the customer can select a payment method such as card / cash / periodic payment / bill, and the price is changed according to the payment method.

The Order / Shipping menu allows customers to view orders, deliveries, cancel, exchange, return, and request AS, and view past orders by date. In addition, transaction details (transaction amount, payment details guide) can be inquired, and the purchase order (3, 6, 12 months) by entering the order can be selected to operate the automatic ordering system for the selected product at a certain period.

The Customer Satisfaction Center / FAQ menu provides frequently asked questions and answers when using the service, and guides you through the criteria of purchasing grades and price classes for each category.

7 is a diagram illustrating a franchise manager screen component in an on-line, off-line sales, purchase, and integrated management method using a number and ordering system according to an embodiment of the present invention.

In <Purchase Management>, the Goods Receipt Management menu allows you to check the goods receipt code and input the quantity of goods received, to check the items held, and to display only the items on the screen to identify the stock. In addition, if the inventory shortage is less than a certain amount, the unprocessed work shall be indicated. In addition, when the entry and exit approval is made using a barcode scan, the sales volume is immediately reflected to reflect the inventory status.

In <Sales Management>, the Transaction History Inquiry menu enables you to grasp the delivery status by date in item, quantity, and amount. In <Sales Management>, the Product Sales Management menu is by quantity, amount, period, account, code, It allows you to understand the status of merchandise sales based on classification, product name, unit price and quantity.

In <Settlement Management>, the Tax Invoice menu provides the monthly transaction amount by customer, and allows you to manage and issue a tax invoice for each customer. In addition, it can check the purchase transaction history of the head office and provide the function to approve the tax invoice.

8 is a view showing the central management server manager screen components in the on-line, off-line sales and purchase and integrated management method using the number, ordering system according to an embodiment of the present invention.

Purchasing member management menu in <Member Management> is a menu for managing customers who want to purchase a product, and provides a function to assign a unique code to the registered customers, for example, (Area code-AA / Purchasing). Class 0000 4 units). In addition, by providing a function to designate an affiliated store to manage the customer by connecting the customer and the local affiliated store of the customer, in this case, the customer to join the membership directly through the central management server (30) without going through the merchant This is the case. In addition, it manages the customer's purchase grade by category and sends it to the customer's mail, and provides the function to manage the purchase history, transaction amount, payment history.

In <membership management> sales member company management menu is a menu for managing the affiliated stores. It manages order history and parcel delivery history of each local affiliated store, and manages purchase history, transaction amount and payment history. In addition, when a customer corresponding to a purchase member company logs in to the central management server 30, the local affiliate store name can be set to be displayed.

In <Product Management>, the product management menu allows multiple prices to be set according to the purchasing class of each customer when registering a product, and provides a function to collectively switch the price of the product according to each category.

In <Product Management>, the price management menu allows you to register the selling price of the product differently by category, and provides the function of managing the purchase price of each affiliate and the price of each customer's purchase grade. In addition, the price may vary depending on whether the payment method is card / cash / periodic payment / draft.

In <Product Management>, the stock shortage can be managed separately through the inventory management of owned products and inventory management of non-owned products. That is, the batch output delivery date can be selected and input by large, medium, small, and subdivisions, and the quantity can be selected or input in whole or in part.

In <Order / Delivery Management>, through the Purchase Member Order Management menu, you can check the status (response / courier) of the responsible management affiliated store according to the order of the customer.

Hereinafter, an on-line, off-line sales, purchase, and integrated management method using a number and ordering system according to a second embodiment of the present invention will be described.

FIG. 9 is a flowchart illustrating a method of managing on-line and off-line sales, purchasing, and integrated management using a number and ordering system according to a second embodiment of the present invention.

As shown, first, the central management server 30 receives predetermined information about a new customer from the affiliated store terminal 20 or the customer terminal 10 and receives a member registration request (S10). At this time, the affiliated store corresponds to the affiliated store that is already subscribed to the head office and offline. If a merchant is contracted to participate in a business provided by the head office offline, the merchant will act as a management entity to build a business with the head office, not just a subscriber. Merchants can do business with purchasing member companies who want to purchase products handled by shopping malls in their local scope. To use the services provided by the headquarters, the member must register as a member. As the merchant in charge, as the person in charge of the transaction, the first step is to verify the safety of the transaction, and the purchaser is requested to register with the head office to become the customer of the head office.

In addition, a purchase member may directly request a member registration by accessing the central management server 30 of the head office. In this case, since there is no affiliate store in charge of managing the purchasing member, the member company will designate the affiliate store in charge. In general, the affiliate that is responsible for the regional scope of the purchasing member is designated as the affiliate of the purchasing member.

Subsequently, the central management server 30 determines the purchase grade of the customer and registers the member and then gives a unique code for the customer (S20).

Here, with reference to the accompanying Figure 10 will be described in more detail the operation process of step 20 (S20) of the on-line, off-line sales and purchase and integrated management method using the number, ordering system according to the second embodiment of the present invention Is as follows.

First, as shown in FIG. 10, if the central management server 30 verifies a customer who is requested to register as a member and there is no reason for disqualification, the central management server 30 registers as a member and determines a purchase grade by reflecting predetermined information about the corresponding customer (S21). ). Here, the purchasing grade is characterized in that it is updated at regular intervals even after being set once, reflecting the customer's creditworthiness, transaction volume, integration of a single item, and the like.

According to the present invention, the price is differentiated by applying a discount rate according to a purchase grade for each customer, and the criteria for determining the purchase grade for each customer include a customer's creditworthiness, transaction volume, density of a single item, and the like. do. Therefore, when the customer first registers, the discount rate for the product price is not applied, but as the credit rating and other transaction information of the customer gradually accumulate, the discount rate also changes as the purchase grade changes. For example, if the credit rating decreases, the discount rate gradually decreases. If the credit rating increases, the discount rate increases. The discount rate of the customer is determined according to the customer's purchase grade, which is stored in the database 31. Here, the renewal period of the customer's credit rating, transaction volume, density for a single item can be arbitrarily set, and is usually updated every three months.

Next, after the central management server 30 designates a member affiliated to the registered customer, assigns a unique code to the customer, and stores the information about the customer and the unique code and the member affiliated store information of the customer in a database (S22). ). In this case, as described above, when the reception is made by the affiliated terminal 20, the member is registered as a member under the management of the affiliated store requesting membership registration, and when the customer requests the member registration directly under the management of the affiliated store designated by the head office. You are registered as a responsible member.

Then, the central management server 30 notifies the affiliated store terminal 20 of the customer of the unique code assigned to the customer (S23). Then, the affiliated store that receives the unique code of the customer is notified of the unique code to the customer individually to inform that the customer is registered as a member in the head office, thereby enabling the customer to start a transaction using the service provided by the head office.

Subsequently, after the central management server 30 performs user authentication according to the access request of the customer terminal 10, the central management server 30 provides product information held by the affiliated store headquarters and affiliated nationwide merchants to the corresponding customer terminal 10 (S30). ). Here, the product information includes the price of the product, the price of the product is characterized in that it is differentially provided for each customer by the discount rate according to the purchase class for each customer. That is, the product information provided to the customer connected to the central management server 30 is not limited to the product held by the head office, but corresponds to the entire product held by all merchants subscribed to the service. At this time, if the credit rating of the customer is lowered below a certain standard due to the delay of payment of the customer, etc., the central management server 30 no longer provides the product information and the price of the product to the corresponding customer and provides the corresponding information. Will block.

Subsequently, if there is an order request for a product from the customer terminal 10, the central management server 30 registers the product order in real time in the affiliated store manager area of the central management server 30 (S40).

Here, with reference to the accompanying Figure 11 will be described in more detail the operation of step 40 (S40) of the on-line, off-line sales and purchase and integrated management method using the number, ordering system according to the second embodiment of the present invention in more detail Is as follows.

First, the central management server 30 provides the customer interface screen to the customer terminal 10 to receive the product order (S41).

In this case, the customer interface screen provides a menu for selecting the product to be ordered and the purchase cycle from the customer terminal 10 so that an order for the corresponding product is previously input and automatically requested for each set purchase cycle. Therefore, the customer may apply in advance to order the product to be periodically purchased by selecting a certain purchase cycle (3, 6, 12 months, etc.), it is possible to apply in advance to the order of various products on a monthly basis.

In addition, the customer interface screen provides a menu such as a date / item confirmation function and a payment confirmation function for the past order history.

In addition, the customer interface screen, if the product is selected by the external input means provides a menu for entering the order date for the product, and when the pre-order button is activated by the external input means, necessary products by date A calendar-type input menu that can be checked and ordered is displayed. In other words, when a customer checks a product or a daily / monthly pre-order button on the screen using a mouse, a calendar is created, and a customer checks the ordered product by date at a glance by checking and ordering necessary products by date or month. It becomes possible.

In addition, the customer interface screen displays a price of a product automatically converted according to a discount rate or a premium set separately for each affiliate store that sells the product. In other words, if the price of the product is changed by applying a discount or a premium rate on the product through an event such as auction, joint purchase, or surprise discount for each affiliate, the product price is automatically converted for each affiliated merchant and provided to the customer. . In this case, when the customer selects a merchandise sales affiliate, other information about the corresponding merchandise is maintained and only the merchandise price is automatically converted by the discount or the premium rate and displayed on the customer interface screen.

In addition, the customer interface screen provides a menu for selecting options for various products to be purchased on a single screen and then selecting an order. In the case of a purchase system currently provided in various shopping malls, if a customer wants to purchase a large amount of products for each size, such as clothes or shoes, the customer should check the quantity for each size and put it in a shopping cart. For example, if you want to purchase three five sizes, you have to open the shopping cart for each size five times and select the product. In other words, you can't place an order on a screen and click on the shopping cart several times. However, in the customer interface screen according to the present invention, various options such as size and quantity are charted so that they can be seen at a glance in the detailed information window, and the quantity and size of each size can be entered into the shopping cart only once to implement the time and inconvenience during purchase. Can be eliminated. In addition, even if there are various specifications depending on the size such as the drill of the tool, it is possible to purchase products of various sizes at once by using the same method, and in the case of set products, the set is composed by selecting only the products required by the customer from the set configuration. You can do it.

In addition, the customer interface screen displays, in real time, the sum of the price of the product selected for the order in a specific area within the customer interface screen. That is, when the customer puts several products in the shopping cart, the combined amount of the shopping cart is provided in real time on the customer interface screen during the internet shopping. Therefore, it is not necessary to check the combined amount of the selected product by entering the shopping cart, and when purchasing a product using an authorized certificate with a predetermined limit of purchase, the total amount is not exceeded the purchase limit by checking the combined amount displayed in real time. This can be checked, thus increasing the efficiency of the purchase.

* In addition, when the central management server 30 receives a consultation request signal from the customer terminal 10, the call center unit 32 and the customer terminal 10 that provides information on the contents of the consultation is connected in a wired or wireless communication manner. It also provides a function. That is, the customer can request a consultation for all products provided through the service of the headquarters using the call center service provided by the head office, and the detailed description of the requested product and the related information can be provided.

Next, if there is an order request for the product from the customer terminal 10, the central management server 30 registers the order request details for the product in the management area of the affiliated store in charge of the central management server 30 in real time. (S42). At this time, the central management server 30 informs the head office and the affiliated store that the order has been received by SMS or speakers.

That is, after the customer looks at the product information provided by the central management server 30 may order the product through the central management server 30 of the head office connected through the communication network (40). In this case, the products that can be ordered are not limited to the products held by the headquarters, and the products owned by all the merchants subscribed to the service of the head office are eligible for purchase.

Subsequently, if there is a request for delivery of goods from the merchant terminal 20, the central management server 30 issues a delivery command for the requested goods (S50). That is, the delivery of goods ordered by the customer to the head office is a delivery order is given through the affiliated store terminal 20 by the decision of the merchant in charge of managing the customer.

In this case, when the affiliated store terminal 20 requests access to the central management server 30 in the tenth step S10 and the fifty step S50, the central management server 30 performs user authentication, and then the affiliated store. A menu that provides information about each customer under the control of the customer, the status of each customer's product order, the status of the company's product inventory, and the status of the company's product inventory, and any items ordered must be delivered directly to the customer. A franchise manager screen including a menu for selecting goods delivery by distinguishing a product to be delivered to a corresponding merchant and a product to be provided is provided to the corresponding merchant terminal 20.

In other words, the final decision to deliver the order to the customer is made by the selection of the merchant in charge of the customer, the merchant can choose to have the goods not in stock in the merchant directly to the customer through the franchise manager screen . In the case of the goods in stock at the merchant can be delivered directly to the customer from the merchant, which is optional, so that more efficient delivery can be made according to the merchant's choice. In addition, in the case of goods to be delivered directly to the customer once received from the merchant, if necessary, may be selected to be shipped to the merchant once.

* In addition, the franchise manager screen aggregates the sales status of the affiliated store, grasps the presence or absence of delivery, and provides accounting and inventory management functions. That is, it is possible to check and manage the items received, the number of goods received, the number of goods issued, the number of goods issued, the items owned by the merchant, and may further include a menu that provides the status of unprocessed work due to the lack of inventory. Through this, merchants can grasp the status of goods currently in stock and goods shipped to the merchant, and can identify the status of unprocessed work due to lack of inventory.

In addition, the franchise manager screen provides a function of displaying an image of a corresponding product in the form of a pop-up window when a specific product is selected by an external input means from the product list. That is, in the existing manager system, only a list of products is provided and a function of directly checking an image of a product is not provided, so that it is not easy to identify which product. In general, the manager thinks that the information on the product is sufficient, the system was implemented in this way, but in the case of the present invention it is easy for the manager to grasp all the specific information about the product because it manages tens of thousands of products. not. Therefore, in the franchise manager screen and the manager menu of the head office of the present invention, when a product name on the screen is clicked by an input means such as a mouse, a product image is generated and displayed in a pop-up format.

In addition, the franchise manager screen may further include a menu for ordering the delivery of additional items in addition to the goods ordered by the customer, through which the merchant to deliver the desired goods to the headquarters in order to secure the inventory of the merchant itself You can request

In addition, the merchant may request the development of new products required by the franchise screen through the franchise manager screen, the new product development request can be shared by all affiliated merchants by the selection process.

In addition, when the central management server 30 receives the item delivery request through the franchise manager screen from the affiliated store terminal 20 in step 50 (S50), the product is directly delivered to the customer according to the item delivery request and shipped to the responsible merchant. Distinguish the goods to be ordered and deliver orders for the requested goods.

In order for the goods to be delivered to the customer, the stock of the goods must be sufficient. However, since the product information provided to the customer includes the product data held by the local merchants not owned by the head office, the following process is additionally required.

That is, when there is no stock in the headquarters of the goods to be delivered to the customer or the merchant from the headquarters, the central management server 30 issues an order requesting the goods delivery to the merchants holding the corresponding products among the nationwide merchants. Therefore, the merchant holding a product that is not in stock at the headquarters will deliver the ordered product directly or indirectly to the customer at the request of the head office. If the merchant holding the product is located near the customer, it is more efficient to deliver the goods directly from the merchant to the customer.

Subsequently, the payment is made by a customer or a merchant, and the cost payment method can be considered in various cases such as regular payment, cash payment at purchase, card payment at purchase and cash payment at receipt of goods.

First, when the customer's cost payment is made in cash or regular payment, the central management server 30 checks the settlement amount settlement state by the customer's responsible merchant, and notifies the merchant terminal 20 of the result of the check. (S60). In other words, the cash payment is made by depositing the bank account to the account of the affiliated store while the customer orders the product. Therefore, the merchant must calculate the settled amount from the amount deposited from the customer and deposit it into the account of the head office. In addition, the regular payment system customer pays to the affiliated store by the payment method promised on the monthly designated payment date, and in this case, it is the responsibility of each customer's responsible merchant to pay the settlement amount to the head office that provides the service. .

And, if the payment of the customer is made by the card payment, the central management server 30 is notified of the card payment history by the customer from the card company, and the corresponding card payment history and the settlement according to the corresponding merchant terminal 20 (S70). In other words, when the card payment by the customer is made, the corresponding amount is deposited into the head office account, and eventually the collection is made in the head office. Therefore, the settled amount to be deposited to the responsible affiliated store among the collected amount is transferred to the corresponding affiliated store account from the head office, and the settlement details accordingly are notified to the associated affiliated store terminal 20.

In addition, even in the case of local customers who do not have an affiliated store, the headquarters will act as the affiliated store in charge of the corresponding customer, so that the customer directly deals with the main office. Therefore, even in such a case, the central management server 30 is notified of the card payment history by the customer from the card company. In other words, we receive payment directly from customers.

As we saw earlier, the merchant plays a very large role in managing the customer, deciding the delivery of the customer's order, and in charge of paying for the customer's order. We will conduct sales training, sales training, and management training. In addition, the headquarters also operates a franchise school to provide additional training whenever new capabilities are required for franchisees to manage each franchisee to have sufficient capabilities as a business entity.

12 is a diagram illustrating a service initial screen in an online sales and integrated management method by participating in role sharing of a franchise according to a second embodiment of the present invention.

As shown, the left menu displays a flash image that can grasp the image of the company and the characteristics of the site at a glance. And, the right menu can be seen that there are respective announcements for the merchant to sell the goods, the buyer to buy the goods, the supplier to supply the goods. Login and access can be divided into merchants, buyers, and suppliers, and after logging in, a purchase and management screen made for each of the merchants, buyers, and suppliers is provided.

 At the bottom of the screen, the main items that can be purchased through the shopping mall are displayed for each item, and in the upper right corner, a shopping mall button for purchasing the corresponding product is provided.

13 is a view showing a customer interface screen in the online sales and integrated management method by participating in the role sharing of the franchise according to the second embodiment of the present invention.

As shown in the figure, various product lists are listed at the upper left of each category, and product banners for acquiring image and product information of goods for representative sales products are arranged.

In addition, a shopping cart screen displaying a product list selected by the customer and the sum of the product amounts in real time is displayed on the upper right.

14 is a view showing a part of the customer interface screen in the online sales and integrated management method by participating in the role sharing of the franchise according to the second embodiment of the present invention.

As shown in FIG. 14, a product information providing menu for each item for providing more specific product information for the product list shown in FIG. 13 is shown. Menus are configured to display various product banners and corresponding images.

FIG. 15 is another diagram illustrating a part of a customer interface screen in an online sales and integrated management method by participating in role sharing of a franchise according to a second embodiment of the present invention.

As illustrated in FIG. 15, a product order menu of various methods such as a pre-order, a simple order, and a purchase history view is provided. In addition, a menu for knowing how to inquire and how to use the shopping mall is provided, and a menu for issuing various bills and receipts is provided.

Although the present invention has been described in more detail with reference to the examples, the present invention is not necessarily limited to these embodiments, and various modifications can be made without departing from the spirit of the present invention.

As described above, according to the on-line, off-line sales, purchase, and integrated management method using the number and ordering system according to the present invention, each affiliate store is provided by the head office by managing the customer in charge of each region and responsible for the cost payment. It is effective not only as a manager of the service, but also as a participant in the business, which can increase management profits. Each affiliate stores only common materials with high turnover, and materials with low turnover are jointly held at the headquarters. Can be provided to customers, and by applying the differentiated product price for each customer, it is effective to realize customer-oriented service.

In addition, this system can be applied to a wide range of products, such as regular delivery beverages, fresh foods that must be delivered directly, delivery foods, books, household goods, as well as corporate consumables, which can provide service satisfaction to customers.

Claims (13)

Step 100 in which the central management server receives predetermined information about a new customer from a merchant terminal or a customer terminal and receives a member registration request; Step 200 of the central management server determining a purchase grade of the customer and registering a member and then assigning a unique code to the customer; Step 300, after the central management server performs user authentication according to a request for accessing a customer terminal, providing product information held by an affiliated store headquarter and a nationwide affiliated store to the customer terminal; When there is a request for an order for a product from the customer terminal, the central management server notifies the affiliated merchant of the product order details using a wired / wireless communication network, and the merchant terminal determines whether to deliver the ordered product from the customer terminal. A 400 step; And If there is a request for delivery of goods from the merchant terminal, step 500, the central management server to issue a delivery order for the requested goods; including, the on-line, off-line sales and purchase and integrated management method using the ordering system. The method of claim 1, The purchase grade is on-line, off-line sales and purchase and integrated management method using a number, ordering system, characterized in that is updated at regular intervals to reflect the customer's credit rating, transaction volume, integration of a single item. The method of claim 2, The product information includes a price of a product, and the price of the product is differently provided for each customer at a discount rate according to the purchase level of each customer. And integrated management methods. The method of claim 3, Step 600 when the customer's cost payment is made in cash or regular payment, the central management server checks the settlement amount payment state by the customer's responsible merchant, and notifies the merchant terminal of the result of the check; On-line, off-line sales and purchase and integrated management method using a number, ordering system comprising a. The method of claim 3, Step 700 of receiving a card payment history by the customer from the card company and notifying the card payment details and the settlement accordingly to the affiliated store terminal when the customer's cost payment is made by the card payment; On-line, off-line sales and purchase and integrated management method using a number, ordering system further comprising. The method according to any one of claims 1 to 5, In step 200, the central management server verifies a customer who is requested to register as a member and if there is no reason for disqualification, registers as a member and determines a purchase grade by reflecting predetermined information about the input customer; The central management server designates the affiliated store for the registered customer, assigns a unique code to the customer, and stores information about the customer, the unique code, and the affiliated store information of the customer in a database. step; And Step 230 in which the central management server notifies the affiliated terminal of the customer of the unique code assigned to the customer; on-line, off-line sales and purchase and integrated management using the number, ordering system, characterized in that comprises; Way. The method according to any one of claims 1 to 5, In step 400, the central management server provides a customer interface screen for receiving a product order to the customer terminal; If there is an order request for the product from the customer terminal, the central management server using the wired and wireless communication network notifying the order request details of the product to the responsible merchant; step 420, including the ordering system On-line, off-line sales and purchasing and integrated management methods. The method of claim 7, wherein When the customer interface screen receives an input of a product to be ordered and a purchase cycle from a customer terminal, an order request for the product is automatically performed for each purchase cycle, and menus such as date / item confirmation function and payment history confirmation function for the past order history. On-line, off-line sales and purchase and integrated management method using a number, ordering system, characterized in that it comprises a. The method of claim 7, wherein The wired / wireless communication method includes an e-mail, a mobile phone text message, and an automatic phone call using a computer telephony integration (CTI). Integrated management method. The method according to any one of claims 1 to 5, When the affiliated store terminal requests access to the central management server in steps 100 and 500, after the central management server authenticates the user, information about each customer under the management of the corresponding affiliated store, a product of each customer It includes a menu that provides information on order status, headquarters' stock status, and stock status of each nationwide merchant, and distinguishes between products ordered to be delivered directly to the customer from headquarters among the ordered products. On-line, off-line sales and purchase and integrated management method using a number, ordering system, characterized in that it provides a franchise manager screen to the merchant terminal providing a menu for selecting the delivery of the goods. The method of claim 10, In step 500, when the central management server receives an item delivery request through the franchise manager screen from the affiliated store terminal, the central management server distinguishes an item to be directly delivered to a customer and an item to be delivered to a corresponding affiliate store according to the item delivery request. On-line, off-line sales and purchase and integrated management method using a number, ordering system, characterized by ordering delivery of the requested goods. The method of claim 10, The franchise manager screen may check and manage the inbound items, inbound quantities, outbound items, outbound quantities, and retained items of the affiliated store, and further includes a menu for providing unprocessed work status due to insufficient inventory. On-line, off-line sales and purchase and integrated management using the order and order system. The method of claim 11, If there is no stock in the headquarters of the goods to be delivered to the customer or the merchant from the headquarters, the central management server is characterized in that the order to request the goods delivery to the merchants holding the corresponding product among the nationwide merchants On-line, off-line sales and purchase and integrated management using ordering system.

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