KR100519381B1 - Method and system for providing web site information using web agent - Google Patents

Abstract

According to the present invention, when accessing a web site through a communication network, receiving web page data from a web site server managing a web site, and a web helper server corresponding to web helper code information included in the web page data. Sending a request for providing; receiving a web helper from a web helper server; and displaying web page data and web helper on a display, wherein the web helper sequentially processes corresponding to predetermined web helper setting information. The display positions are moved, the operation corresponding to each display position is performed, a message corresponding to each display position is displayed in a predetermined area, and the standby time corresponding to the web helper setting information is waited at each display position. And then move to the next display position. She relates to a method and system for providing information Web site, so that you can effectively promote any website with dynamic avatars and multimedia information.

Description

METHOD AND SYSTEM FOR PROVIDING WEB SITE INFORMATION USING WEB AGENT}

The present invention relates to a method and system for providing web site information using a web helper. In particular, the present invention provides a web site information using a web helper to introduce a web site to a visitor who has first access to the web site in a fun and effective manner. It relates to a method and a system.

Advances in communication technology have made it possible to send and receive messages over the Internet between multiple remote users. In addition, each user may perform various functions such as a game and a chat by using an avatar displayed in a virtual space on the Internet.

Avatar means an alter ego, an incarnation, and can be said to be a kind of animation character that replaces the user's appearance or role in the internet communication environment, that is, cyber space.

Currently, avatars are generally provided only in limited types of services, such as chat and games, but the scope of provision is gradually being expanded to educational sites and cyber shopping malls.

However, since most of the conventional avatars show only static images and some animations, there is a problem in that they do not satisfy a user's desire to implement various expressions using avatars.

In addition, since the conventional avatar is intended to be displayed in a virtual space on the Internet on behalf of each user, there is a limit that cannot be used for public purposes such as a helper function in a web site.

In addition, the conventional avatar functioning as a helper function in the application program is fixed in the avatar display position, and it is insufficient to provide appropriate help at the request of the user.

Accordingly, an object of the present invention is to provide a method and system for providing web site information using a web helper to efficiently promote any web site using dynamic avatars and multimedia information.

Another object of the present invention is to display a web helper (i.e., a dynamic avatar) on a web site display screen, so that the display position of the web helper is not limited to a fixed position and can automatically move to a location for providing appropriate information. By providing a web site information providing method and system using a web helper to enable effective site promotion.

Another object of the present invention is to provide a method and system for providing web site information using a web helper that maximizes the expressive power of the web helper, thereby removing monotony of the user's use of the web site and inducing interest in the web site. To provide.

In order to achieve the above objects, according to an aspect of the present invention, in a method for displaying a web helper received from a web helper server in a visitor terminal connected to any web site via a communication network on a display, the web site via a communication network Receiving a web page data from a web site server managing the web site, and transmitting a web helper providing request to a web helper server corresponding to the web helper code information included in the web page data. And receiving a web helper from the web helper server, and displaying the web page data and the web helper on a display unit, wherein the web helper sequentially displays positions corresponding to predetermined web helper setting information. Can be moved, and the operation corresponding to each display position And displaying a message corresponding to each display position in a predetermined area, waiting for a waiting time corresponding to the web helper setting information at each display position, and then moving to the next display position. A method is provided, and a system, apparatus, and recording medium are provided that enable performing the web helper display method.

In the web helper display method according to the present invention, the operation of the web helper is performed by a method of playing an image clip using a CSS (Canscading Style Sheet) function of an HTML document. The message may include a text message, an image, a video, sound data, and the like.

According to a preferred embodiment of the present invention, in a method for transmitting a web helper with web page data from a web helper server to a visitor terminal connected to any website through a communication network, the web helper setting information is received from an administrator terminal. And storing the received web helper setting information and, when a web helper providing request is received from a visitor terminal accessing a web site corresponding to the web helper setting information, corresponding to the web helper setting information. And transmitting a web helper to the visitor terminal, wherein the manager terminal receives (a) input of web helper image selection information and behavior type selection information by an administrator to generate the web helper setting information; (b) a web corresponding to the web helper image selection information by the administrator; Receiving display position selection information of a helper image, wherein the display position corresponding to the web helper image display position selection information is within a range of web pages provided by the website, and the web helper image is the behavior type selection information. Performing an action corresponding to, (c) receiving, by the administrator, information on waiting time for the web helper image to stay at the display position; and (d) corresponding to the web helper image by the administrator. Receiving a message for displaying in a predetermined space; and (e) when a storage command is input by the administrator, the web helper image selection information, the action type selection information, the display position selection information, and the waiting time. Storing the information and the message as initial configuration information, and (f) Whenever a subsequent process setting command is inputted by the administrator for changing the display position of the index, changing the behavior type selection information, and changing the message, the steps (a) to (e) are performed. Storing as the subsequent setting information, and (g) transmitting the initial setting information and at least one subsequent setting information to the web helper server when a setting end command is input by the administrator. Provided is a helper transmission method, and a system, apparatus, and a recording medium for enabling the web helper transmission method are provided.

In the web helper transmission method according to the present invention, the operation of the web helper is performed by a method of playing an image clip using a CSS (Canscading Style Sheet) function of an HTML document. The web helper setting information may include a source address of the web helper, a display position (X coordinates and Y coordinates), a waiting time, a message, and the web helper setting information includes an ID. The image may be an avatar image of the user corresponding to the ID. The message may include a text message, an image, a video, sound data, and the like, and the message may be formed by some combination. In addition, when only sound data is designated as a message, the sound data may be output through a speaker or the like so that no display appears on the screen.

In the web helper transmission method according to the present invention, the web helper image may be a 2D image or a 3D image.

According to another preferred embodiment of the present invention, in a method of displaying a web helper received from a web helper server on a display unit in a visitor terminal connected to any web site through a communication network, when accessing a web site through a communication network, Receiving web page data from a web site server managing the web site, transmitting a web helper providing request to a web helper server corresponding to web helper code information included in the web page data, and the web helper; Receiving a web helper in the form of a 3D image from a server; and displaying the web page data and the web helper in the form of a 3D image on a display unit. Corresponding display positions are moved in sequence, and each display Value, and displays a message corresponding to each display position in a predetermined area, waits for the waiting time corresponding to the web helper setting information at each display position, and then moves to the next display position. A web helper display method is provided, and a system, an apparatus, and a recording medium for enabling the web helper display method are provided.

1 is a diagram schematically showing an overall system configuration for performing a method for providing information using a web helper according to the present invention.

Referring to FIG. 1, the entire system for performing the information providing method using the web helper includes a user terminal 110a, 110b, 110c hereinafter referred to as 110, a website server 120, and a web helper server 130. And an administrator terminal 140.

The user terminal 110 accesses the website server 120 through a communication network and displays the web page data received from the website server 120 on a display unit (for example, a monitor) in a form that can be recognized by the user. To transmit the command input by the user to the web site server 120 through a communication network. Although only a personal computer, a mobile communication terminal, and a personal digital assistant (PDA) are illustrated in FIG. 1 as a form of the user terminal 110, any device capable of performing the above functions may be applied without any limitation. .

The web site server 120 is a device that manages a web site that one or more users can access using the user terminal 110. When the web site server 120 receives the web helper from the web helper server 130, the web site server 120 performs a function of transmitting the web helper to the user terminal 110 through a communication network. For example, if a web site called "www.daum.net" exists, the server managing the web site may correspond to this. Of course, the web site may be a personal homepage of a specific user.

When any user accesses the website server 120 using the user terminal 110, the web helper server 130 receives a request for providing the web helper from the website server 120, and the corresponding web helper (eg For example, an avatar in the form of a dynamic image such as a GIF animation) may be provided to the web site server 120. Of course, web helper code information (for example, URL information) for receiving a web helper from the web helper server 130 is included in the source data of the web page transmitted from the web site server 120 to the user terminal 110. In this case, the web helper server 130 may transmit the web helper to the user terminal 110 according to the request for providing the web helper received from the user terminal 110. In addition, although not shown in FIG. 1, the web helper server 130 may include a web helper image DB (which may be divided into 2D image DB and 3D image DB or may be integrated and applied), web helper content DB, and user DB. It may be included or combined with each DB through a communication network.

The administrator terminal 140 may allow the administrator to access the website server 120 or the web helper server 130 through a communication network to modify the website configuration, update the display position and display state of the web helper, and the like. Device. If the web site is a personal homepage, the user terminal 110 and the administrator terminal 140 may coincide. Although only a personal computer is illustrated in FIG. 1 as a manager terminal 140, a mobile communication terminal, a personal digital assistant (PDA), and the like may also correspond to this.

In addition, although the website server 120 and the web helper server 130 are illustrated as independent devices in FIG. 1, in some cases, the website server 120 and the web helper server 130 are integrated into one device and implemented. Can be.

2 is a flowchart illustrating a method of setting a display position and a guide message of a web helper according to an exemplary embodiment of the present invention, and FIG. 3 illustrates a display position and a guide message of a web helper according to an exemplary embodiment of the present invention. A diagram illustrating a dialog for setting up.

Referring to FIG. 2, the web helper setting is performed by an administrator by clicking an executable icon or an executable file (for example, a file with an exe extension) of the web helper setting program installed (or stored) in the administrator terminal 140. When the program execution command is input, in step 210, the manager terminal 140 executes the web helper setting program and displays the web helper setting window 310 as shown in FIG. 3 on the display of the manager terminal 140. Of course, step 210 and the following steps can be entered into the web helper setting information using the web helper setting window 310 shown in Figure 3 while the administrator displays a particular website. However, the following description will focus on the case where the administrator inputs the web helper setting information mainly using the web helper setting window 310 separately from the web site screen.

Thereafter, in step 215, the manager terminal 140 checks whether web helper setting information is input from the manager.

An administrator briefly describes how to input web helper setting information using the web helper setting window 310.

As shown in FIG. 3, the web helper setting window 310 may include a display address item 315, a character item 320, an action item 325, a waiting time item 330, a display location item 335, and a message item ( 340, a 'NEXT' button 350, an 'OK' button 353, a 'CANCEL' button 356, and the like.

The display address item 315 is an item for selecting a web site address to be displayed by the web helper. In the case of a preset website address, you can select it using the drop-down menu. In the case of a new website address, click the Find Display Address button to enter the desired website address in the displayed website address input window. Can be. Of course, if a command to execute the web helper setting program is entered while a certain web page is displayed by accessing a specific web site, the address of the web page already displayed will be inserted into the display address item 315 by default. Can be.

The character item 320 is an item for selecting a web helper image to be used as a web helper. Naturally, both 2D and 3D images may be provided in the form of a web helper image applicable to the present invention. In the case of a preset web helper image, it can be selected using a drop-down menu. In the case of a new web helper image, a character image selection screen (not shown) displayed by clicking the find character button 323 is displayed. Can be selected. The character image selection screen can be set similarly to the existing work document import screen in a program such as a word processor.

The action item 325 may be used to determine which action (e.g., walking, laughing, dancing, aerobics, 360 degree rotation) of the web helper image selected via the character item 320 (i.e., 2D image or 3D image selected by the administrator). And so on). Although not shown in FIG. 3, a preview button for checking whether an operation selected by an administrator is further provided.

As a method of implementing an operation of a web helper image according to the present invention, a method of playing an image clip using a CSS (Canscading Style Sheet) function of an HTML document is applied.

The CSS (Canscading Style Sheet) function is a function that sets and uses the characteristics such as the color, size, shape, letter spacing, and paragraph shape of a character in advance. It is impossible to specify the color, size, shape, letter spacing, paragraph shape, etc. of the text of the entire HTML document in the BODY tag. It is used because it is cumbersome to specify intervals.

Therefore, if the method of implementing the operation of the web helper image according to the present invention is applied, the animation is played using a clip, which is a standard CSS function of HTML, so that there is no need to install a separate application for executing the web helper. A web browser is enough.

However, the conventional method of implementing an avatar image operation was a method of playing a corresponding image using the 'SetWindowRgn' function. Therefore, according to the conventional method, since the window must be created in the actual application using the 'SetWindowRgn' function, there is a problem in that the animation execution application must be developed and distributed separately. That is, according to the present invention can solve the problems caused by the prior art. And, the source code syntax for the web helper to perform a specific action can be applied as follows, for example.

... skip ...

eval ("idAvaMode" + id) .style.clip = "rect (0," + iright + "," + iheight + "," + ileft + ") "

                     eval ("idAvaMode" + id0.style.left = (this.i-1) *-iwidth:

... skip ...

In addition, the wait time item 330 of FIG. 3 may be waited for some time at the display position selected by the manager through the character item 320 and the action item 325. It is an item to decide whether or not.

The display position item 335 is an item for determining in which position the web helper selected by the manager through the character item 320 and the action item 325 is displayed on the web page displayed on the display of the manager terminal 140. . The display position item 335 includes a 'select with mouse' button 337 and a 'coordinate input' button 339. When the administrator clicks the 'Select with mouse' button 337, the web helper setting window 310 temporarily disappears and the coordinates are automatically recognized when the administrator clicks on a specific position on the web page. The setting window 310 is displayed again. In addition, when the administrator clicks the 'coordinate input' button 339, an input window for inputting the X coordinate and the Y coordinate is displayed so that the user may input the desired X coordinate and the Y coordinate. In this case, the reference point of the X coordinate and the Y coordinate may be applied to the upper left of the web page display screen as the reference point. In addition, the display position item 335 may further include a coordinate checking button for confirming where the coordinate input by the manager is.

The message item 340 is a time designated by the administrator using the wait time item 330 at the display position selected by the web helper selected using the character item 320 and the action item 325 using the display position item 335. While being displayed, the user inputs a message for displaying on the display unit of the manager terminal 140 (or the user terminal 110). The message item 340 is a text message input area 343 for allowing a user to input a message using tag syntax and text, and a file designation area for allowing a user to specify a multimedia file stored in the administrator terminal 140 or the like. 346 may be included. If the user wants to use a multimedia file (eg ***. Swf) as a message, the user can click the message finder button 349 and select the desired multimedia file. In addition, the set message is displayed in a predetermined form (eg, balloon help, etc.) in a predetermined region (eg, left, top, etc.) corresponding to the web helper image.

The 'NEXT' button 350 is a button for setting the web helper at the current coordinates when the web helper moves to the new coordinates and displays a new message.

The 'OK' button 353 is a button for indicating that the setting of the web helper is completed and is a button for registering all the web helper settings input so far.

The 'CANCEL' button 356 is a button for invalidating the setting of the currently input web helper.

The administrator may set various display positions, display types, and the like of the web helper using the above-described web helper setting window.

Referring back to FIG. 2, if the web helper setting information is not input from the administrator as a result of the check at step 215, the web waiter is waited until the web helper setting information is input at step 215.

However, if the web helper setting information is input from the administrator as a result of the check in step 215, the process proceeds to step 220 and stores the input web helper setting information. Of course, the web helper setting information may be stored when the 'NEXT' button 350 or the 'OK' button 353 is clicked by the administrator. In addition, the location where the web helper setting information is stored may be stored in the web helper DB, the web helper content DB, or the like of the web helper server 130 or temporarily stored in the manager terminal 140.

In step 225, the manager terminal 140 checks whether the setting of the web helper is completed.

If the setting of the web helper is not finished as a result of the check of step 225, the process proceeds to step 215 again. For example, when the 'NEXT' button 350 is clicked by the administrator, it may be determined that the setting of the web helper is not finished.

However, if the setting of the web helper is terminated as a result of the check in step 225, the process proceeds to step 230, and the web helper setting information input by the administrator is transmitted to the web helper server 130 through a communication network.

As described above, if the web helper setting information is stored in the web helper server 130 through step 220, step 230 may be omitted.

So far, the administrator who manages the web site has described the method of setting the web helper, but if the web site is the personal homepage, the operation may be performed by the personal homepage operator.

4 is a diagram illustrating an execution process of a web helper according to an exemplary embodiment of the present invention.

In the following description, the web helper setting information is described below with reference to FIG. 4.

First, it is assumed that the web helper setting information includes a movement sequence number, a source address of the web helper, an administrator ID (or an operator ID of a personal homepage), a display position (X coordinates and Y coordinates), a waiting time, and a message. Of course, some items of the above-described information may be omitted as well as new items may be added.

And, the setting information of the four web helpers are stored in the web helper server 130, and each setting information is as follows. However, the following '+' sign is an identifier for convenience of understanding and may not be included in the actual DB storage.

The first setting information is' 0 (moving sequence number) + http://www.avamode.com/ index.htm (source address of web helper) + admin (admin ID) + 100 (X coordinate) + 100 (Y coordinate ) + 10 (latency) + "<h1> hello </ h1>" + null (message).

The second configuration information is assumed to be '1 + http://www.avamode.com/index.htm + admin + 300 + 300 + 40 + "<img src =" hello.gif ">" + null.

The third setting information is' 3 + http://www.avamode.com/index.htm + admin + 80 + 600 + 10 + "bye.swf" + "e: \ bye.swf" (save the multimedia file Location).

The fourth configuration information is assumed to be '4 + http://www.avamode.com/index.htm + admin + 450 + 750 + 10 + "Nanna.swf" + "e: \ Nanna.swf" .

As described above, data (eg, image, video, text, sound data, etc.) that may be included in the message item may be variously applied without any limitation. In addition, the data applicable to the message item may be made by some combination (for example, text data + sound data, etc.). In addition, when only sound data is designated as a message, the sound data may be output through a speaker or the like so that no display appears on the screen.

In addition, if the above-described setting information is stored in advance, and any user accesses the web site by using the user terminal 110, the web helper as well as the web page of the web site is displayed on the display unit of the user terminal 110. Is displayed. The web helper image may be transmitted from the web helper server 130 at the request of the user terminal 110 according to the description on the HTML document received from the web site server 120 to the user terminal 110. Of course, when the web site server 120 receives the access request from any user terminal 110, when the web page corresponding to the access request is transmitted, the web helper server 130 may transmit a web helper image and the like together. . In addition, after the web helper image is received at the user terminal 110, the web browser of the user terminal 110 adjusts the display state of the web helper using the setting information of the web helper.

When the above setting information is applied, the display position and the display message of the web helper are as shown in FIG. 4. That is, the web helper displays the message "hello" for 10 seconds at the first display position (that is, 100 (X coordinate), 100 (Y coordinate)), moves to the second display position, and displays the second display position ( That is, 300, 300) displays the image "hello.gif" for 40 seconds, and then moves to the third display position. Then, a predetermined message is displayed at the third display position and the fourth display position. 4 illustrates a case where the corresponding message is displayed at the fourth display position.

In the drawing, the movement process between the display positions is indicated by a solid line, but this is information for convenience of understanding and is not displayed on the actual screen.

So far, the administrator of each website or the operator of the personal homepage has been described how to set the web helper so that the web helper is displayed on the user terminal 110 of the user accessing the web site. It is also natural that the web helper image for use as a web helper is a 2D image or a 3D image.

However, in the method for implementing the operation of the web helper image according to the present invention, the web helper setting information may include ID information. When a subscriber subscribes to a specific web site, the administrator uses the ID information. It is also possible to display the web helper image specified by the subscriber instead of the web helper image designated by the back. Of course, even in this case, the guidance message may allow the guidance message designated by the administrator to be displayed effectively.

In addition, using the above-described automatic location shifting function of the web helper, it is possible to display the appropriate guide message at the most appropriate location when promoting the website or explaining the function of the website, etc. As a result, the most efficient website promotion and / Or function description is possible.

The present invention is not limited to the above embodiments, and many variations are possible by those skilled in the art within the spirit of the present invention.

As described above, the method and system for providing web site information using the web helper according to the present invention enables efficient promotion of any web site using dynamic avatars and multimedia information.

In addition, in the present invention, in displaying a web helper (i.e., a dynamic avatar) on a website display screen, the display position of the web helper is not limited to a fixed position so that the user can automatically move to a position for providing appropriate information. Enable effective site promotion.

In addition, the present invention can maximize the expressive power of the web helper to remove the monotony of the user's use of the website and induce interest in the website.

1 is a diagram schematically showing an overall system configuration for performing a method for providing information using a web helper according to the present invention.

2 is a flowchart illustrating a method of setting a display position and a guide message of a web helper according to an exemplary embodiment of the present invention.

3 is a diagram illustrating a dialog for setting a display position and a guide message of a web helper according to an exemplary embodiment of the present invention.

4 is a diagram illustrating an execution process of a web helper according to an exemplary embodiment of the present invention.

<Explanation of symbols for the main parts of the drawings>

110: user terminal

120: website server

130: web helper server

140: manager terminal

Claims (11)

In the method for displaying a web helper received from the web helper server in the visitor terminal connected to any website through a communication network, Receiving web page data corresponding to the accessed web site from a web site server managing the web site when the web site is accessed through a communication network; Transmitting a web helper providing request to a corresponding web helper server using web helper code information included in the source data of the web page data; Receiving a web helper from the web helper server; Displaying the web page data and the web helper on a display unit. Including but not limited to: The web helper sequentially moves the display positions according to predetermined web helper setting information, performs an operation corresponding to each display position, and displays a message corresponding to each display position in a predetermined area, respectively. And waiting for a waiting time corresponding to the web helper setting information at a display position of the web helper display method. The method of claim 1, The operation of the web helper is performed by a method of playing an image clip using a CSS (Canscading Style Sheet) function of an HTML document. Web helper display method characterized in that. The method of claim 1, The message includes at least one of a text message, an image, a video, and sound data. Web helper display method characterized in that. In the method of transmitting the web helper with the web page data from the web helper server to the visitor terminal connected to any website through the communication network, Receiving web helper setting information from an administrator terminal; Storing the received web assistant setting information; If a web helper providing request is received from a visitor terminal accessing a web site corresponding to the web helper setting information, transmitting the web helper corresponding to the web helper setting information to the accessor terminal, The manager terminal to generate the web helper setting information (a) receiving web helper image selection information and behavior type selection information by an administrator; (b) display position selection information of a web helper image corresponding to the web helper image selection information by the administrator, waiting time information for the web helper image to stay at the display position, and a predetermined space corresponding to the web helper image; Receiving a message for displaying on the display device, wherein a display position corresponding to the web helper image display position selection information is within a range of web pages provided by the website, and the web helper image corresponds to the action type selection information. To act to do; (c) storing the web helper image selection information, the action type selection information, the display position selection information, the waiting time information, and the message as initial setting information when a storage command is input by the administrator; (d) Whenever a subsequent process setting command is input by the administrator for changing the display position of the web helper image, changing the behavior type selection information, and changing the message, the steps (a) to (step); c) performing and storing as each subsequent setting information; and (e) transmitting the initial setting information and one or more subsequent setting information to the web helper server when a setting end command is input by the administrator. The method of claim 4, wherein The operation of the web helper is performed by a method of playing an image clip using a CSS (Canscading Style Sheet) function of an HTML document. Web helper transmission method characterized in that. The method of claim 4, wherein The web helper setting information includes a source address of the web helper, a display position (X coordinates and Y coordinates), a waiting time, and a message. Web assistant transmission method, characterized in that for executing. The method of claim 6, When the web helper setting information includes an ID, the web helper image may be an avatar image of a user corresponding to the ID. Web helper transmission method characterized in that. The method of claim 4, wherein The message includes at least one of a text message, an image, a video, and sound data. Web helper transmission method characterized in that. The method of claim 4, wherein The web helper image is a 2D image or a 3D image Web helper transmission method characterized in that. In the method for displaying a web helper received from the web helper server in the visitor terminal connected to any website through a communication network, Receiving web page data from a web site server managing the web site when the web site is accessed through a communication network; Transmitting a web helper providing request to a corresponding web helper server using web helper code information included in the source data of the web page data; Receiving a web helper in the form of a 3D image from the web helper server; Displaying the web page data and the web helper in the form of the 3D image on a display unit; The 3D-type web helper sequentially moves display positions according to predetermined web helper setting information, performs an operation corresponding to each display position, and displays a message corresponding to each display position in a predetermined region. And waiting for a waiting time corresponding to the web helper setting information at each display position and then moving to the next display position. In the recording medium that can be read by the terminal device, a program of instructions that can be executed by the terminal device is tangibly implemented to perform a method for generating web helper setting information. (a) receiving web helper image selection information and behavior type selection information by an administrator; (b) display position selection information of a web helper image corresponding to the web helper image selection information by the administrator, waiting time information for the web helper image to stay at the display position, and a predetermined space corresponding to the web helper image; Receiving a message for displaying on the display device, wherein a display position corresponding to the web helper image display position selection information is within a range of web pages provided by the website, and the web helper image corresponds to the action type selection information. To act to do; (c) storing the web helper image selection information, the action type selection information, the display position selection information, the waiting time information, and the message as initial setting information when a storage command is input by the administrator; (d) Whenever a subsequent process setting command is input by the administrator for changing the display position of the web helper image, changing the behavior type selection information, and changing the message, the steps (a) to (step); c) performing and storing as each subsequent setting information; (e) when the setting end command is input by the administrator, executing the web helper setting information including the initial setting information and one or more subsequent setting information to a web helper server, The web helper server receives the web helper setting information from the terminal device and stores the web helper setting information. When the web helper providing request is received from a visitor terminal accessing a web site corresponding to the web helper setting information, the web helper setting information is received. And a web helper corresponding to the terminal to the visitor terminal.