KR100475176B1 - Method of exterior member's voice mail message function offering in keyphone system - Google Patents

Abstract

The present invention relates to a service provided by a key phone system, and a method for providing a voice mail message function for an external subscriber of a key phone system according to the present invention includes an external subscriber using a phone system in which an internal subscriber of the key phone system has a calling party number display function. Sending a call to the user; The external subscriber has not responded for a certain time, so that the internal subscriber of the key phone system releases the call and records a message to his external phone to the external subscriber; And confirming the missed call by the external subscriber, making a call to an internal subscriber of the key phone system, and receiving a voice message left by the internal subscriber.

According to the present invention, by providing a function that can leave a simple voicemail message to an external subscriber in the key phone system, regardless of which communication network the external subscriber is connected to, using a telephone system having a calling party number display function If so, the key phone system subscribers are expected to be able to leave voicemails to external subscribers.

Description

Method of exterior member's voice mail message function offering in keyphone system}

The present invention relates to a service provided by a key phone system, and more particularly, to a method for providing a voice mail message function for an external subscriber of a key phone system, which can provide a missed voice mail message function to an external subscriber.

Key Phone System accepts the 'phone number assigned' trunk line coming from the telephone company in the key phone main device and freely uses it in the station assigned each unique number (key phone or general telephone), or switches, withholds, broadcasts, conferences, etc. It is a communication system that makes it possible to perform tasks efficiently and conveniently with functions.

Key phone system as described above is largely a line connecting the main device and the phone, and the main device and the phone. It also consists of additional equipment that enables more efficient operation of the system's performance.

In particular, among the various services provided by the key phone system, the missed voice mail message function is a service function that allows the caller to simply leave a voice message to the subscriber when the subscriber is absent when the call is received.

The present invention provides the above-mentioned missed voice mail message function to an external subscriber as well as a subscriber of the key phone system to provide more convenience to the subscriber.

A call with an external subscriber through a conventional key phone system is as follows.

1 is a block diagram showing a system configuration with an external subscriber through a key phone system.

Referring to FIG. 1, an extension subscriber A 100 connected to a key phone system 200 is configured to make a telephone call with an external subscriber B 400 through a trunk line 300 connected to the key phone system 200. .

Particularly, the key phone system 200 includes an extension subscriber circuit 250 that allows the subscriber A 100 to access and use services, a trunk line connection circuit 230 that is connected to a trunk line, and the trunk line connection circuit 230. CID detection circuit 240 for detecting CID (Caller ID) for the incoming call, voicemail device 260 for voicemail message function, memory 270 for storing voice messages and , A CPU 210 for controlling a key phone system, and a basic memory 220 for a basic program.

In the system configured as described above, the subscriber A 100 sends a call to the external subscriber B 400 as follows.

2 is a flowchart illustrating an operation procedure when an external subscriber is absent in a call to an external subscriber through a conventional key phone system.

Referring to FIGS. 1 and 2, when the extension subscriber A 100 originates a call for a call with an external subscriber B 400 (S101), the trunk line connection circuit 230 is provided through the extension subscriber circuit 250 of the key phone system. ) Is connected to the CO line 300 and transfers the call to the external subscriber B (400) waits for a response (S103).

If there is a response, a telephone call is made between the key phone system subscriber A 100 and the external subscriber B 400 (S105), and the external subscriber B 400 does not have a response for a predetermined time and the external subscriber B 400 calls. If the system has a missed voicemail message function (S107), the voice message is recorded (S109), the call is released (S111), and if there is no missed voicemail message function, the call is immediately released (S111).

At this time, the telephone system of the external subscriber B 400 basically has a calling party number display function, and the telephone number of the subscriber A 100 of the key phone system remains.

However, if there is a missed voice mail message function, when the voice is recorded, the external subscriber B 400 does not have a method of checking the voice mail and knowing the other party's telephone number. That is, the voicemail messages are stored in the memory one after another regardless of the phone number, so that the user who checks them has no way of knowing the other party's contact information for the voicemail message.

In order to solve the above problems, the present invention provides a function for leaving a simple voice mail message to an external subscriber in a key phone system, regardless of which communication network the external subscriber is connected to, the caller's telephone number display function is provided. Provides a method of providing a voice mail message function for an external subscriber of a key phone system that stores a voice mail for a subscriber of a key phone system to an external subscriber, and allows an external subscriber to check and manage the phone system if the user uses the telephone system. Has its purpose.

A method for providing a voice mail message function for an external subscriber of a key phone system according to the present invention includes the steps of: an internal subscriber of the key phone system originating a call to an external subscriber having a caller phone number display function providing telephone system; Releasing a call and recording a message to be forwarded to the external subscriber in his key phone system if there is no time; the external subscriber confirming a missed call and sending a call to the internal subscriber;

Determining whether a voice mail message having the telephone number information of the external subscriber exists and providing the voice mail message to the external subscriber when there is no response from the internal subscriber for a predetermined time in the key phone system. It is characterized by.

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Preferably, the subscriber inside the key phone system to leave a voice message to the external subscriber,

Selecting, by the internal subscriber of the key phone system, a missed voice mail message function using a preset hotkey, and releasing a call;

Releasing the call and recording a voicemail to be left to an external subscriber by a subscriber inside a keyphone system;

And storing the voice message recorded by the internal subscriber and the telephone number information of the external subscriber in the memory in the key phone system.

Preferably, selecting the missed voicemail message function,

It is characterized in that by using the number button and the function button of the internal subscriber phone of the key phone system by pressing a predetermined hot key.

Preferably, the external subscriber is provided with a voicemail message,

Confirming a telephone number of the external subscriber and waiting for a response from the internal subscriber for a predetermined time in the keyphone system receiving the call from the external subscriber;

Checking whether there is a voice mail message having telephone number information of the external subscriber when there is no response of the internal subscriber for a predetermined time in the key phone system;

As a result of the check, if there is a voice mail message having the telephone number information of the external subscriber, it is provided and provided to the external subscriber, and, according to the selection of the external subscriber, comprising the step of deleting or storing the voice mail message It is characterized by.

Preferably, when there is no response of the internal subscriber for a predetermined time in the key phone system, and there is no voice mail message having the telephone number information of the external subscriber,

And performing the missed voicemail message function, so that the external subscriber can store the voicemail message.

Referring to the accompanying drawings, a method for providing a voice mail message function for an external subscriber of a key phone system configured as described above is as follows.

3 is a flowchart illustrating an operation procedure of a method for providing a voice mail message function for an external subscriber of a key phone system according to an exemplary embodiment of the present invention.

In addition, the system configuration with the key phone system and the external subscriber according to the present invention is the same as FIG.

1 and 3, the internal subscriber A (100) of the phone system sends a call to the external subscriber B (400) (S101), and if there is no response from the external subscriber B (400) for a predetermined time (S103), Release the call, and records the voicemail message that you want to leave to the external subscriber B (400) in his key phone system (S105). Of course, if the external subscriber B (400) responds to the call (S107).

After leaving the voice mail message as described above, the external subscriber B 400 checks the missed message displayed on his / her phone (S109). At this time, the telephone of the external subscriber B (400) should basically provide a caller number display service.

Accordingly, the external subscriber B 400 sends a call to the internal subscriber A 100 of the key phone system in order to confirm the use of the caller's telephone number displayed on the telephone (S111).

At this time, if the internal subscriber A (100) is absent and the response is not a predetermined time (S113), the key phone system grasps the telephone number information of the external subscriber B (400), and has the external subscriber telephone number information. Check if there is a voicemail message, and if there is a voicemail message, play it and provide it to the external subscriber B 400.

When the present invention is described in more detail by dividing the recording of the voice mail message and the confirmation of the voice mail message as follows.

4 is a flowchart illustrating an operation procedure of recording a voice mail message in a method of providing a voice mail message function for an external subscriber of a key phone system according to an exemplary embodiment of the present invention.

Referring to FIG. 4, when the internal subscriber A 100 of the key phone system transmits a call to the external subscriber B 400 (S301), the external subscriber B 400 waits for a response for a predetermined time (S303).

If there is a response from the external subscriber B400, a telephone call is made (S305). If there is no response, the internal subscriber A100 of the keyphone system presses a preset hotkey to select a missed voice mail message function (S307). The hot key at this time is a hot key consisting of a combination of numbers and function keys preset in the phone for the key phone system.

According to the missed voice mail message function selection, the key phone system 200 releases the call that was sent to the external subscriber B 400 (S309). At this time, since the telephone system of the external subscriber B 400 has a calling party number display function, the telephone number of the internal subscriber A 100 of the key phone system remains.

Then, the subscriber A (100) inside the key phone system records the voice mail to be left to the external subscriber B (400) in the voice mail device (260) of the key phone system (S311).

Accordingly, the key phone system 200 detects the telephone number of the external subscriber B 400 in advance by the CID detection circuit 240 and stores it in the memory 270 together with the voice mail left by the internal subscriber A 100. Done.

As described above, the external subscriber B 400 confirms the stored voicemail as follows.

FIG. 5 is a flowchart illustrating a procedure of confirming a voice mail message of a key phone system of an external subscriber of FIG. 4.

Referring to FIG. 5, when the external subscriber B 400 is absent and returns, he / she checks the telephone number received in the absence of his telephone, and confirms the number of the subscriber A 100 inside the key phone system. The call is sent to the subscriber A (100) inside the key phone system.

The outgoing call is connected to the trunk line connection circuit 230 of the key phone system 200 through the trunk line 300, and determines which call is a call to the internal subscriber to connect to the internal subscriber A (100).

That is, when the call is received from the external subscriber B 400 by calling the internal subscriber A 100 in the key phone system 200 (S401), the CID detection circuit 240 automatically receives the external subscriber B. Check the phone number (400) (S403), and connects the call to the internal subscriber A (100) through the internal subscriber circuit 250 waits for a response for a predetermined time (S405).

At this time, if there is a response from the internal subscriber A (100), and the call to the external subscriber B (400) (S415), if there is no response for a certain time, the key phone system 200 is the external subscriber B (detected in step S403) Using the telephone number information of 400, it is searched whether the voice mail is stored (S407).

If there is no voice mail, the key phone system 200 operates the existing missed voice mail message function (S411), so that the external subscriber B 400 can leave the voice mail to the internal subscriber A 100 (S413), If there is a voicemail left, it is provided to the external subscriber B (400) (S409).

In addition, the key phone system may provide a function of allowing the external subscriber B 400 to select a simple management such as storing or deleting the voice mail after confirming the voice mail by using the guide voice.

As such, even if the external subscriber is connected to any communication system, the key phone system is to provide the missed voice mail message function to the external subscriber only by using a telephone having a calling party number marking function.

As described above, the method for providing a voice mail message function for an external subscriber of a key phone system according to the present invention is an external subscriber using a telephone having a caller's telephone number display function regardless of which communication system the external subscriber is connected to. As long as it wins, it is effective to provide a missed voice mail message function in the key phone system, especially when the key phone system subscriber wants to leave a voice mail message to an external subscriber.

1 is a block diagram showing a system configuration with an external subscriber through a key phone system.

2 is a flowchart illustrating an operation procedure when an external subscriber is absent in a call to an external subscriber through a conventional key phone system.

3 is a flowchart illustrating an operation procedure of a method for providing a voice mail message function for an external subscriber of a key phone system according to an exemplary embodiment of the present invention.

4 is a flowchart illustrating an operation procedure of recording a voice mail message in a method of providing a voice mail message function for an external subscriber of a key phone system according to an exemplary embodiment of the present invention.

5 is a flowchart illustrating a procedure of confirming a voice mail message of a key phone system of an external subscriber of FIG. 4.

Claims (5)

An internal subscriber of the key phone system originating a call to an external subscriber having a telephone system providing a calling party number display function; Releasing a call and recording a message to be delivered to the external subscriber in his key phone system when the external subscriber does not have a response time; Confirming the missed call by the external subscriber and making a call to the internal subscriber; Determining whether a voice mail message having the telephone number information of the external subscriber exists and providing the voice mail message to the external subscriber when there is no response from the internal subscriber for a predetermined time in the key phone system. Method for providing a voice mail message function for an external subscriber of the key phone system, characterized in that. The method of claim 1, wherein recording the message to be delivered to the external subscriber Selecting, by the internal subscriber of the key phone system, the missed voice mail message function and releasing the call; Recording a voicemail to be left to the external subscriber by the internal subscriber of the key phone system; And storing the voice message recorded by the internal subscriber of the key phone system together with the telephone number information of the external subscriber in the key phone system. 3. The method of claim 2, wherein selecting the missed voicemail message function comprises: A method for providing a voice mail message function for an external subscriber of a key phone system, characterized in that the user presses a predetermined hot key by using a number button and a function button of an internal subscriber phone of the key phone system. The method of claim 1, wherein the providing the voice mail message to the external subscriber comprises: checking a telephone number of the external subscriber and waiting for a response of the internal subscriber for a predetermined time; Determining whether a voice mail message having telephone number information of the external subscriber exists when there is no response from the internal subscriber during the predetermined time; And if the voice mail message having the telephone number information of the external subscriber exists, providing the voice mail message to the external subscriber and deleting or storing the voice mail message according to the selection of the external subscriber. A method for providing a voice mail message function for an external subscriber of a key phone system. The method of claim 4, wherein when there is no response of the internal subscriber for a predetermined time and there is no voice mail message having the telephone number information of the external subscriber, And performing the missed voice mail message function, so that the external subscriber can store the voice mail message.