KR100350445B1 - remote interpretation servicing system utilizing supporting apparatus and method for it - Google Patents

Abstract

The present invention relates to a remote interpreter service system and a service method for providing an interpreter service by connecting an interpreter at a remote location to a call with a foreigner using an interpreter support device added to a wired or wireless telephone. The present invention provides at least one interpretation language selection button; And a memory for storing at least one shortcut key dial number and a unique number per device, and sequentially detecting a signal indicating a corresponding shortcut key number and a unique number stored in the memory when the key button is detected and pressed. An interpreter support device for outputting to an output unit; A mobile communication terminal into which the interpretation support device is inserted; A speaker connected to a voice output unit of the mobile communication terminal at least in termination and having an amplification unit; A wireless mobile communication system for forming a wireless communication network with the mobile communication terminal; A computer connected to an exchange of an exchange station connected to the wireless mobile communication system via a public telephone network and having a database including authentication information; And an interpreter's telephone that can be connected to the mobile communication terminal at least via the exchange. Characterized in that it comprises a.

Description

Remote interpretation service system utilizing supporting apparatus and method for it}

The present invention relates to a remote interpreter service system and a service method for providing an interpreter service by connecting an interpreter at a remote location to a call with a foreigner using an interpreter support device added to a wired or wireless telephone.

Conventional interpretation support apparatuses include those described in PCT International Patent Publication No. WO97 / 01914, published January 16, 1997. The device is equipped with two handsets on one telephone, and one telephone connected to one telephone line is used by two persons who need an interpreter service, and the telephone has a hotkey function which is automatically used by the interpreter. Connect the phone.

However, such a device includes all of the telephone circuits, which makes the device complicated and expensive, and is difficult to apply to a mobile communication terminal. Therefore, it is difficult to use an interpretation service anytime and anywhere.

In addition, such a device has a disadvantage in that it is difficult to manage a separate member and apply to an on-premises service such as a hotel because the user's authentication is dependent on only a phone number.

In addition, the remote interpreter service using such a device has to be authenticated through the relay one by one or inconveniently repeat the complicated key press process.

The present invention is to solve such a problem, it is an object of the present invention to provide a remote interpretation service system that supports the automatic authentication function in addition to the automatic dialing function to an interpreter.

Furthermore, another object of the present invention is to provide an interpretation service that can be conveniently used anytime and anywhere by using an interpretation support device that can conveniently use an interpretation service anytime and anywhere by simply inserting it into the signal interface of an existing mobile communication terminal. do.

1 is a view for explaining the operation of the interpretation support apparatus 100 of the present invention.

2 shows an outline of an interpreter support apparatus 100 according to an exemplary embodiment of the present invention.

Figure 3 schematically shows the overall configuration of the interpretation support apparatus 100 according to the present invention.

4 is a flowchart illustrating an operation of the interpretation support apparatus 100 according to an exemplary embodiment of the present invention.

<Explanation of symbols for the main parts of the drawings>

310: CPU 320: memory

330: input and output buffer 340: key logic

210: jack input terminal 220: jack output terminal

231-234: key button

According to an aspect of the present invention for achieving the above object, the interpretation support apparatus according to the present invention includes a memory for storing at least one shortcut key dial number and a unique number for each device, the interpreter stored when the interpreter language selection key is pressed When the main phone number is dialed and the call path is established, a unique number for each device is sequentially output and the member can be authenticated by the authentication computer connected to the switching center.

According to another aspect of the present invention, the interpretation support apparatus of the present invention, the output line is connected to the signal interface unit of the mobile communication terminal, the signal line further comprises the same interface unit on its own with the signal interface unit of the mobile communication terminal to which it is connected; Characterized by bypassing them.

As a result, various devices such as hands-free devices connected to the signal interface are not prevented from being connected, and it is possible to fully utilize the original functions of the mobile communication terminal even when an interpreter supporting device is connected.

The remote interpretation service system of the present invention according to the above-described aspect is:

At least one interpreter language selection button; And a memory for storing at least one shortcut key dial number and a unique number per device, and sequentially detecting a signal indicating a corresponding shortcut key number and a unique number stored in the memory when the key button is detected and pressed. An interpreter support device for outputting to an output unit;

A mobile communication terminal into which the interpretation support device is inserted;

A speaker connected to a voice output unit of the mobile communication terminal at least in termination and having an amplification unit;

A wireless mobile communication system for forming a wireless communication network with the mobile communication terminal;

A computer connected to an exchange of an exchange station connected to the wireless mobile communication system via a public telephone network and having a database including authentication information; And

An interpreter's telephone, which can be connected to the mobile communication terminal at least via the exchange;

Characterized in that it comprises a.

In addition, the remote interpretation service system of the present invention according to the above aspect:

Detecting pressing of an interpreter language selection button;

When pressed, reading out corresponding telephone number information from the memory and transmitting the telephone number information to the telephone as a signal indicating the telephone number information;

Interpreting the unique number from the memory and transmitting the signal to the telephone as a signal indicating the unique number;

Receiving a signal indicating the telephone number information and searching a registered remote interpretation service telephone number database to determine whether there is a matching telephone number;

Receiving authentication data and searching the authentication database to confirm matching authentication data if there is a match;

And switching office call to the telephone number if it matches.

Additionally, the remote interpretation service system according to the present invention is an interpretation support device:

And checking the call setup from the output signal of the telephone after transmitting the telephone number to the telephone.

In addition, the switching center equipment: switching to the phone number when the call is in progress, by searching the interpreter database to switch sequentially to the next interpreter phone number of the language and to switch the call to a phone number that is not busy; It features.

Hereinafter, the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art can easily understand and reproduce.

1 is a view for explaining the operation of the interpretation support apparatus 100 of the present invention. As shown in the figure, Koreans and foreigners in need of an interpreter service, for example, a foreigner who rides a taxi driver with the language of the interpretation support apparatus 100 of the present invention connected to the signal interface unit of the mobile phone 140 mounted in the center Press one of the selection buttons. Then, the interpretation support apparatus 100 of the present invention transmits a signal to the mobile communication terminal 140 to dial the corresponding representative phone number stored in its own memory, and the dialing signal transmitted accordingly is exchanged through the base station 110. Is received at the exchange 121. Thereafter, the interpretation support apparatus 100 may optionally read the state information signal of the signal interface unit to confirm that the call path is set. Subsequently, the interpretation support apparatus 100 of the present invention sequentially transmits the device-specific numbers stored in the own memory.

On the other hand, the exchange 121 of the switching center compares the received telephone number with a list of remote interpretation service telephone numbers stored in its database to determine whether the current call is requesting a remote interpretation service. If there is a matching phone number, the call is requesting a remote interpretation service and therefore requires authentication with the computer 122. The computer 122 connected to the exchange receives the authentication data to confirm that the user is a legitimate user and to perform the billing process.

However, the computer 122 is not necessary in fact, and since the modern exchanger 121 can support such a function by itself, the present invention has an advantage that a remote interpretation service can be performed without installing additional ARS equipment.

On the other hand, since the exchange 121 itself supports the representative phone function since the application date of the application, using this function, if the representative phone is in a call, the next interpreter automatically switches to the corresponding phone number. By repeating this process, the line is eventually switched to the registered interpreter's phone 130 to make a call. However, circuit switching is not necessarily necessary, and when the present invention is implemented in a packet switching network such as the Internet, the switching is performed by the packet switching and the exchange 121 may be replaced with a gatekeeper for Internet phone service. Accordingly, when a Korean and a foreigner start a conversation, it is transmitted to the interpreter's handset 130 through the microphone or the handsfree microphone of the mobile communication terminal 140, and the interpreter's interpretation is transmitted to the mobile communication terminal 140, thereby providing the handsfree speaker ( 150) large output, good interpretation is convenient.

Figure 2 shows an appearance of an interpreter support device 100 according to an embodiment of the present invention. This embodiment is an embodiment applied to a mobile communication terminal, the jack input terminal 210 inserted into the signal interface unit of the mobile communication terminal and the jack output terminal is bypassed and manufactured to the same standard as the signal interface unit 220. Further, language selection buttons 231, 232, 233, and 234, which are shortcut dial buttons for selecting an interpreting language, protrude.

However, the present invention is not limited to such a mobile communication terminal, and may be selectively protruded outside the general telephone by being embedded as a circuit inside the telephone without having a separate appearance.

Figure 3 schematically shows the overall configuration of the interpretation support apparatus 100 according to an embodiment of the present invention. In the drawings, portions corresponding to those of FIG. 2 are designated by the same reference numerals. As shown, the interpretation support apparatus of the present invention comprises: at least one key button (231, 232, 233, 234); A memory 320 for storing at least one hot key dial number and a device-specific number; An output unit 330 for transmitting a signal to the telephone; And a control unit 310 sequentially outputting a signal representing a corresponding shortcut key number and a unique number stored in a memory to the output unit when the key button is detected by pressing the key button. In addition, the interpretation support apparatus of the present invention is connected to the jack input terminal that the output unit can be connected to the signal interface unit of the mobile communication terminal; In addition, the terminal further includes a jack output terminal 220 having the same standard as the signal interface unit of the mobile communication terminal to which it is connected, and each terminal of the jack output terminal 220 corresponds to each corresponding to the signal interface unit of the mobile communication terminal. It is characterized in that the connection with the terminal. The key buttons 231, 232, 233, and 234 are connected to the data bus via the key logic 340. In the case of a mobile communication terminal, the current state information of the terminal may be received from the jack input terminal 210 through the input / output buffer 330. The related protocol is different from one mobile communication device to another, so it cannot be described uniformly, but call setup, call information, call start command, and call end command are basically supported. Therefore, in the case of a mobile communication terminal, the CPU 310 first reads the current state of the mobile communication terminal from the input / output buffer 330, transmits dialing information with a call setup command, and transmits a unique number that is authentication data after confirming the call setup. In the case of a mobile communication terminal or a wired telephone which does not support such status information or unnecessary, both the dialing information and the unique number, which is authentication information, may be transmitted sequentially as DTMF tone signals. Although not shown, it is obvious to those skilled in the art that an address bus and decoding logic are additionally required to distinguish the memory 320, the input / output buffer 330, and the key logic 340. In addition, the input and output buffer 330 is only one embodiment for the case where an input is required, and can be configured only by the output buffer, and can also be configured by separating the input buffer and the output buffer, the present invention encompasses all of these embodiments Should be interpreted.

4 is a flowchart illustrating an operation of the interpretation support apparatus 100 according to an exemplary embodiment of the present invention. When the key button is pressed (S410), the CPU 310 interprets the input value, recognizes the call request, and reads the number of the corresponding key value from the internal memory 320 (S420). In this case, the key value is dialing number information, and the memory 320 may be a ROM or a RAM to which the ROM data is copied. This phone number information is output to the mobile phone (S430). The mobile phone makes a call according to the number (S440), and reads the status information to determine the start of the call (S450). If the call is initiated, the CPU 310 reads out the member authentication information from the memory 320 (S460) and outputs it to the input / output buffer 330 (S470). Then, the computer 122 connected to the exchange 121 of the exchange station 120 determines whether to authenticate or not, and notifies the exchange 121, and the exchange 121 attempts to set up a call when notified that authentication is successful, otherwise the call is made. Rejects and cuts off. When waiting for the end of the call is terminated (S480), the interpretation support apparatus 100 of the present invention enters the standby mode (S490) and waits for another key button to be pressed.

As described in detail above, the present invention is more convenient to be applied to a mobile communication system than the existing remote interpreter service, and thus, there is an excellent effect of receiving an interpreter service anytime and anywhere. In addition, through self-certification, billing or membership management is possible in private institutions or the local telephone network, and a variety of separate business models are supported.

While the present invention has been described with reference to the accompanying drawings, it will be apparent to those skilled in the art that many various obvious modifications are possible without departing from the scope of the invention from this description. Accordingly, the invention can only be construed limited by the words of the appended claims.

Claims (5)

At least one interpreter language selection button; And a memory for storing at least one shortcut key dial number and a unique number per device, and sequentially detecting a signal indicating a corresponding shortcut key number and a unique number stored in the memory when the key button is detected and pressed. An interpreter support device for outputting to an output unit; A mobile communication terminal into which the interpretation support device is inserted; A speaker connected to a voice output unit of the mobile communication terminal at least in termination and having an amplification unit; A wireless mobile communication system for forming a wireless communication network with the mobile communication terminal; A computer connected to an exchange of an exchange station connected to the wireless mobile communication system via a public telephone network and having a database including authentication information; And An interpreter's telephone, which can be connected to the mobile communication terminal at least via the exchange; Remote interpretation service system comprising a. Detecting pressing of an interpreter language selection button; When pressed, reading out corresponding telephone number information from the memory and transmitting the telephone number information to the telephone as a signal indicating the telephone number information; Interpreting the unique number from the memory and transmitting the signal to the telephone as a signal indicating the unique number; Receiving a signal indicating the telephone number information and searching a registered remote interpretation service telephone number database to determine whether there is a matching telephone number; Receiving authentication data and searching the authentication database to confirm matching authentication data if there is a match; And switching the call to the telephone number if there is a match. The apparatus of claim 2, wherein And transmitting the telephone number to the telephone and confirming a call setup from the output signal of the telephone. The exchange office equipment according to claim 2 or 3, further comprising: Switching to the phone number and searching for an interpreter database when the call is in progress, sequentially switching to the next interpreter phone number of the corresponding language, and switching a call to a phone number that is not in a call; remote interpreter service further comprising system. Detecting pressing of an interpreter language selection button; When pressed, reading out corresponding telephone number information from the memory and transmitting the telephone number information to the telephone as a signal indicating the telephone number information; Reading out the unique number from the memory and transmitting the unique number to the telephone as a signal indicating the unique number; Receiving a signal indicating the telephone number information and searching a registered remote interpretation service telephone number database to determine whether there is a matching telephone number; Receiving authentication data and searching the authentication database to confirm matching authentication data if there is a match; And switching the call to the telephone number if it matches.