JPWO2020158599A1 - Store information service system - Google Patents

Abstract

The user talks about the purpose of visiting the microphone of the store guidance service system 1 and the request for what he wants and what he wants to eat. In the store guidance service system (1), the voice signal collected by the microphone is voice-recognized by the automatic response unit (12) and converted into text, and the shopping list creation unit (13) creates a shopping list. Then, the search unit (14) searches the product DB for the sales location of the product included in the shopping list. Next, the route creation unit (19) creates a route from the user's current position to the sales location of the item searched by the search unit, and the guidance floor map creation unit (16) creates a route on the floor map image. Draw the created route and create a floor map image for guidance. Finally, the print control unit (56) causes the printer (41) to print a guide sheet in which the shopping list and the guide floor map image are combined.

Description

The present invention relates to a store guidance service system that listens to a user's request, creates a shopping list, plots the sales locations of the items in the shopping list on the floor map of the store, and provides the user with the shopping list.

A customer who visits a large-scale commercial facility needs to think about the purchased product or a product that meets his / her needs, check the store that sells the product, and search for the store location. The larger the scale of a commercial facility, the more effort it takes to walk around looking for a store.

Patent Document 1 describes a technique in which a user creates a product list on his / her own mobile communication terminal in advance, and when the list is transmitted to an information distribution device, the information distribution device returns product placement guidance information to the mobile communication terminal. Have been described.

Japanese Unexamined Patent Publication No. 2016-42219

However, in Patent Document 1, it is necessary for the user to create a product list by himself / herself, which is troublesome.

An object of the present invention is to provide a store guidance service system capable of providing total services from the creation of a shopping list to the guidance of sales locations.

The store guidance service system according to one aspect of the present invention is a store guidance service system that supports a user's shopping at a store, and includes an automatic response unit that interacts with the user using artificial intelligence and the automatic response unit. Based on the dialogue conducted by the user, the shopping list creation unit that determines the items to be purchased by the user and creates a shopping list that lists the items, the products sold at the store, and the sales location of the products. The item database that stores the items, the floor map storage unit that stores the floor map image of the store, and the items that are highly related to the items in the shopping list are searched from the item database, and the sales location of the searched items is determined. A search unit for extraction and a floor map creation unit for guidance that creates a floor map image for guidance by drawing a mark or a store name that specifies the position of the extracted sales place on the floor map image are provided.

By using the present invention as a store guidance service system provided in retail stores such as supermarkets, large-scale complex facilities, etc., the present invention lists the items desired by the user, and further describes the sales location thereof. Since the guide floor map image is created and printed, the user does not have to search for the desired item by shopping with the printed guide floor map image, which is a waste of effort. And can save time. That is, the user can shop efficiently.

It is a figure for demonstrating the outline of this invention. It is a block diagram which shows an example of the internal structure of a store information service system. It is a flowchart which showed the processing flow of the store information service system. It is a figure which showed an example of the data structure of the article database in 1st Embodiment. It is a figure which showed an example of the floor map image in 1st Embodiment. It is a figure which showed an example of the shopping list in the 1st Embodiment. It is a figure which showed an example of the guidance floor map image created by the guidance floor map creation part in the 1st Embodiment. It is a figure which showed an example of the guide sheet in the 1st Embodiment. It is a figure which showed an example of the guide sheet when a mirror writing image is printed on the surface of a paper. It is a figure which showed an example of the data structure of the article database in 2nd Embodiment. It is a figure which showed an example of the floor map image in the 2nd Embodiment. It is a figure which showed an example of the shopping list in the 2nd Embodiment. It is a figure which showed an example of the guidance floor map image created by the guidance floor map creation part in the 2nd Embodiment. It is a figure which showed an example of the guide sheet in the 2nd Embodiment. It is a figure which showed an example of the guide sheet in the 2nd Embodiment. It is a figure which showed an example of the case where the guide sheets in the second embodiment are overlapped. It is a figure which showed an example of the guide sheet in the 2nd Embodiment. It is a figure which showed an example of the guide sheet in the 2nd Embodiment.

Hereinafter, the store guidance service system according to the embodiment of the present invention will be described with reference to the drawings.

<First Embodiment>
FIG. 1 is a diagram for briefly explaining the outline of the present invention. For example, a user (customer) who visits a large commercial facility or a supermarket wants to eat what he / she wants, what he / she wants, and what he / she wants to do, by pointing at the microphone provided in the store guidance service system 1 installed at a predetermined position in the facility. Talk about requests for things.

The store guidance service system 1 collects the user's utterance with a microphone, and artificial intelligence recognizes the voice collected by the microphone and converts it into text. Then, a shopping list describing the items to be purchased by the user is created based on the textual contents, and the stores where the items can be purchased are searched from the item database. The item database stores detailed information on the items handled by each store.

Further, the store guidance service system 1 creates a route from the user's current position to the store selling the item in the shopping list, draws it on the floor map image, creates a floor map image for guidance, and prints the printer. Prints the guide floor map image and the shopping list as the guide sheet 9. The guide sheet 9 is an example of a printed image. By looking at this floor map and shopping, users do not have to walk to find a store that sells what they want, and they can shop efficiently.

FIG. 2 is a block diagram showing an example of the internal configuration of the store guidance service system 1. The store guidance service system 1 has at least a computer 100. In the present embodiment, the store guidance service system 1 has a computer 100 and a printer (an example of a printing unit) 41.

The computer 100 includes a control unit 110, an input unit 51, a microphone 52, a display unit 53, a speaker 54, a communication interface unit (hereinafter referred to as “communication I / F unit”) 55, and the like.

The control unit 110 is composed of a processor, a RAM (Random Access Memory), a ROM (Read Only Memory), and the like. The processor is a CPU (Central Processing Unit), an MPU, an ASIC, or the like. The control unit 110 executes an input / output control unit 11, an automatic response unit 12, a shopping list creation unit 13, a search unit 14, and a guidance floor map creation unit 16 by the processor executing a control program stored in a ROM or the like. , Communication control unit 17, current position acquisition unit 18, route creation unit 19, storage unit 20, number image creation unit 22, product database control unit (hereinafter referred to as "product DB control unit") 23, and print control unit 56. Function. That is, the control unit 110 executes various programs to cause the computer 100 to realize the store guidance service function.

Each of the above parts of the control unit 110 may be configured by a hardware circuit regardless of the operation based on the control program.

The input unit 51 is composed of a keyboard, a touch panel, or the like, and accepts text input from the user. The microphone 52 inputs the user's voice. The display unit 53 is, for example, an LCD (liquid crystal display), which is a display for displaying characters and images. The speaker 54 outputs voice and music. Then, the input / output control unit 11 controls the input / output of analog signals and digital signals to the input unit 51, the microphone 52, the display unit 53, and the speaker 54.

The automatic response unit 12 performs automatic response processing for a user's inquiry. Specifically, the automatic response unit 12 recognizes the voice signal collected by the microphone 52 into text, and interprets the intention of the user's utterance content from the text data. Further, the automatic response unit 12 generates an answer to the interpreted utterance content and outputs the answer data to the input / output control unit 11. The input / output control unit 11 converts the response data into an electric signal and outputs the response data to the speaker 54, so that the speaker 54 outputs a voice based on the response data.

The automatic response unit 12 is configured by using artificial intelligence technology. Since the automatic response processing can be performed using a well-known technique, detailed description thereof will be omitted.

The shopping list creation unit 13 determines the items to be purchased by the user based on the content of the user's utterance and creates the shopping list.

The search unit 14 searches the product database (hereinafter referred to as “product DB”) 15 for products that are highly related to the products in the shopping list, and extracts the sales location of the searched products. An example of the data structure of the product DB 15 is shown in FIG. The product DB 15 stores, for example, the item, category, size, sales location, and detailed product information of the product, and the store staff appropriately adds and changes the information using the store personal computer 900.

Further, the search unit 14 searches the item DB 15 for an item highly related to the item in the shopping list, and then calculates the degree of matching between the item and the searched item. A product with a high degree of matching indicates that the product matches the user's request.

The guidance floor map creation unit 16 draws the sales location searched by the search unit 14 into the floor map image 201, and creates a guidance floor map image to be provided to the user. The storage unit 20 stores the floor map image 201. FIG. 5 is a diagram showing an example of the floor map image 201. The floor map image 201 is an image showing a floor map installed in a supermarket where the store guidance service system 1 is installed.

The communication I / F unit 55 is composed of a communication module or the like, and transmits / receives various data to / from an external mobile communication terminal 91 or a server 92 via a network N such as a LAN connected to the communication I / F unit 55. .. The communication control unit 17 controls data transmission / reception to the communication I / F unit 55. In the present embodiment, an example will be described in which the network N is a wireless LAN and the mobile communication terminal 91 is connected to the network N via a wireless LAN access point.

The current position acquisition unit 18 identifies the user's current position from the strength of the radio wave emitted from the mobile communication terminal 91, for example, when the mobile communication terminal 91 owned by the user connects to the wireless LAN access point. If the user does not own the mobile communication terminal 91, the installation location of the microphone 52 and the speaker 54 may be the current position.

The route creation unit 19 creates a route from the current position of the user acquired by the current position acquisition unit 18 to the sales location searched by the search unit 14. Further, the guidance floor map creation unit 16 draws the route created by the route creation unit on the floor map image 201.

The number image creation unit 22 assigns a number to each user and creates a mirror writing image of that number. The print control unit 56 controls printing on the printer 41. Specifically, the shopping list created by the shopping list creation unit 13, the guidance floor map image created by the guidance floor map creation unit 16, and the mirror writing image created by the number image creation unit 22 are received and printed on the printer 41. Perform the process of causing.

The analysis database (hereinafter referred to as “analysis DB”) 31 accumulates and stores the shopping list created by the shopping list creation unit 13 and the guidance floor map image created by the guidance floor map creation unit 16. The product DB control unit 23 controls reading, writing, and the like of data to the product DB 15.

FIG. 3 is a flowchart showing the processing flow of the store guidance service system 1. Here, an example in which the store guidance service system 1 is installed in a supermarket will be described. The user who visits the store tells the microphone 52 the purpose of the visit, what he wants, what he wants to eat, and so on. The audio signal collected by the microphone 52 is converted into a digital signal by the input / output control unit 11 and output to the automatic response unit 12. The automatic response unit 12 recognizes the voice data and converts it into text, and interprets the intention of the user's utterance content from the text data.

Further, the automatic response unit 12 generates an answer to the interpreted utterance content, outputs the answer data to the input / output control unit 11, and the speaker 54 outputs a voice based on the answer data. As a result, a conversation between the user and the store guidance service system 1 is established (S11). In addition, the automatic response unit 12 makes a predetermined statement by the user when the dialogue with the user is performed within a predetermined time or a predetermined operation is performed via the input unit 51 (pressing the reset button). If it is determined that the message has been completed (for example, "please start from the beginning"), the automatic response unit 12 resets the content of the utterance with the user and returns the process to START.

Then, the shopping list creation unit 13 creates a shopping list based on the textual contents (S12). FIG. 6 is a diagram showing an example of a shopping list created by the shopping list creation unit 13.

Subsequently, the search unit 14 searches the product DB 15 for products that are highly related to the products included in the shopping list, and extracts the sales location (S13).

This will be specifically described with reference to the data structure diagram of the item DB 15 shown in FIG. 4 and the shopping list 301 shown in FIG. The search unit 14 first searches for "potato" from the product DB 15, and extracts "vegetables" as a sales place for "potato". The search unit 14 extracts the sales locations of other items such as "onion", "carrot", "beef", and "curry roux" from the item DB 15.

Subsequently, the search unit 14 calculates the degree of matching between the item in the shopping list and the item stored in the item DB 15 (S14), and the current position acquisition unit 18 acquires the user's current position (S15).

Then, the route creation unit 19 creates a route from the user's current position to the sales location extracted by the search unit 14 (S16), and the guidance floor map creation unit 16 has the route creation unit 19 on the floor map image 201. A floor map image for guidance is created by drawing the created route (S17).

FIG. 7 is a diagram showing an example of the guidance floor map image 202 created by the guidance floor map creation unit 16. First, the guidance floor map creation unit 16 arranges the current position mark 211 on the floor map image 201 based on the user's current position acquired by the current position acquisition unit 18. Further, the guidance floor map creation unit 16 arranges the route line 212 based on the route created by the route creation unit 19. Further, the guidance floor map creation unit 16 may arrange the numbers 213 in the order of passing through. For example, the route creation unit 19 creates a route that is a sales location extracted by the search unit 14 so that the user can stop by from a sales location close to the user's current position.

Finally, the print control unit 56 causes the printer 41 to print a guide sheet in which the shopping list 301 and the guide floor map image 202 are combined (S18). FIG. 8 is a diagram showing an example of the guide sheet 203. By shopping with the information sheet 203 in hand, the user can instantly find the necessary item without having to walk around the store to find the necessary item.

The print control unit 56 prints the items on the shopping list 301 and the sales locations in the guidance floor map image 202 in the same color so that they can be immediately confirmed. Taking FIG. 8 as an example, since the sales place of "potato", "carrot" and "onion" in the shopping list is "vegetable", the print control unit 56 uses the same color (for example, red) for these characters. Have it printed. Further, since the sales place of "curry roux" in the shopping list is "general food", the print control unit 56 prints these characters in a color (for example, blue) different from that of "potato" and "vegetable". By printing the item and its sales location in the same color in this way, the user can easily find the sales location of each item in the shopping list.

Then, the communication control unit 17 may cause the communication I / F unit 55 to transmit the data of the shopping list 301 and the guidance floor map image 202 to the designated communication mobile terminal. Alternatively, the communication control unit 17 causes the communication I / F unit 55 to upload the shopping list 301 and the guidance floor map image 202 to either the server 92 connected to the network N, and carries the URL of the upload destination. It may be transmitted to the communication terminal 91. The user can check the shopping list 301 and the floor map image 202 for guidance by accessing the received URL of the upload destination.

The store guidance service system 1 can also interact with a plurality of users at the same time. When the printer 41 prints guide sheets for a plurality of users in succession, the users do not know which guide sheet is their own. Therefore, the print control unit 56 may have the printer 41 print the reception number given to each user on the guide sheet when the printer 41 prints the guide sheet for each user in succession.

However, when the printer 41 is a type that ejects the printing paper with the printing side facing down, when the reception number is printed on the side (front) on which the guide sheet is printed, the user can use the ejection tray of the printer 41. You need to pick up the information sheet and check the reception number.

Therefore, when the printer 41 has an ejection mechanism (so-called face-down ejection mechanism) for ejecting printing paper with the printing side facing down, the reception number may be printed on the back surface of the paper. However, when the reception number is printed on the back side of the paper, the printing speed is slower than that of single-sided printing because it is double-sided printing. In this embodiment, an example will be described in which the printer 41 has an ejection mechanism for ejecting printing paper with the printing surface facing down.

Therefore, the number image creation unit 22 creates a mirror writing image of the reception number, and the print control unit 56 causes the printer 41 to print the created mirror writing image on the surface of the paper, that is, on the same side as the guidance floor map image. At this time, the number image creation unit 22 creates the mirror writing image in bold characters so that the user can easily see it.

FIG. 9 is a diagram showing an example of the guide sheet 204 when the mirror writing image 214 is printed on the surface of the paper. By having the print control unit 56 print the mirror writing image 214 on the front surface of the paper, even if the back surface is ejected to the ejection tray of the printer 41 with the back surface facing up, the mirror writing printed on the front surface can be seen through the back surface. The user can immediately check the receipt number without having to pick up the paper in the eject tray and check it.

Further, the analysis DB 31 accumulates and stores the shopping list 301 created by the shopping list creation unit 13 and the guidance floor map image 202 created by the guidance floor map creation unit 16. When storing such information, the analysis DB 31 also stores detailed information necessary for analysis such as the date and time when the information was created and the weather. By storing it together with detailed information, it can be used as a reference when predicting the flow of customers and considering store layout.

<Second embodiment>
In the first embodiment, the store guidance service system 1 installed in the supermarket has been described. In the second embodiment, the store guidance service system 1 installed in a large-scale complex in which stores of a plurality of industries are open will be described.

FIG. 10 is a diagram showing an example of the data structure of the product DB 15 in the present embodiment. For the sake of simplicity, only the item information of multiple shoe stores is shown.

FIG. 11 is a diagram showing an example of the floor map image 201. Further, FIG. 12 is a diagram showing an example of a shopping list created by the shopping list creation unit 13. The search unit 14 first searches the product DB 15 for products that are highly related to "blue running shoes with high cushioning properties". Specifically, the product is searched from the product DB 15 based on the keywords "cushioning", "blue", and "running shoes". Then, when the search unit 14 searches for a product, the sales location of the product is extracted.

For example, the search unit 14 may include product 151 containing all the keywords "cushioning", "blue", and "running shoes", product 152 containing the keywords "cushioning" and "running shoes", "blue", and "running shoes". Detects product 153 containing the keyword "running shoes". Then, three stores of "XYZ shoe store", "STU shoe" and "PQR mart" are extracted as sales places of the products 151 to 153, and the names of these three stores are output to the shopping list creation unit 13. The shopping list creation unit 13 adds the store name to the shopping list 401.

Subsequently, the search unit 14 calculates the degree of matching between the items in the shopping list (that is, "blue running shoes with cushioning property") and the detected items 151 to 153. The calculation of the degree of agreement will be described in detail later.

After that, the current position acquisition unit 18 acquires the user's current position, and the route creation unit 19 creates a route from the user's current position to the sales location extracted by the search unit 14. The guidance floor map creation unit 16 draws the route created by the route creation unit 19 on the floor map image 201 to create a guidance floor map.

FIG. 13 is a diagram showing an example of the guidance floor map images 501 and 502 created by the guidance floor map creation unit 16. First, the guidance floor map creation unit 16 arranges the current position mark 511 on the guidance floor map image 501 or 502 based on the user's current position acquired by the current position acquisition unit 18. In the present embodiment, the current position mark 511 is arranged on the guide floor map image 501. Further, the guidance floor map creation unit 16 arranges the route lines 512, 513, 514 and 515 based on the route created by the route creation unit 19.

Further, the floor map creation unit 16 for guidance draws the store name extracted by the search unit 14 in the floor map image. In addition, all the store names may be written in advance in the floor map image 201 stored in the storage unit 20. In this case, the character size of the corresponding store name is increased, the thickness is increased, or the color is changed so that the sales location (location of the store) extracted by the search unit 14 can be easily seen by the user. Perform processing. Alternatively, put a cross or strikethrough above the store name that does not apply. This makes it easier for the user to confirm the desired store location.

Further, the floor map image 201 may include information (telephone number, opening time, etc.) of each store together with the store names of all the stores. In this case, if a route line is further drawn on the floor map image 201, the information may be excessive and the floor map may be difficult to see. Therefore, the guidance floor map creation unit 16 draws a route line with a thin line, a dotted line, or the like so that the guidance floor map image can be easily seen.

Finally, the print control unit 56 causes the printer 41 to print the guide sheets 503 and 504 in which the shopping list 401 and the guide floor map images 501 and 502 are combined. 14 and 15 are views showing an example of the guide sheets 503 and 504. By shopping with the guide sheets 503 and 504 in hand, the user can instantly find the necessary item without having to walk around the store to search.

When the route created by the route creation unit 19 spans a plurality of floors, the guidance floor map creation unit 16 draws each route line with a predetermined density or thickness line and draws each route line on each floor. The floor map image 201 is created with the same size. Further, the print control unit 56 causes the printer 41 to print the guide floor map images 501 and 502 of each floor at the same position on different papers. The predetermined density means the density at which the path line described on the lower guide sheet can be seen through the upper guide sheet when the two guide sheets are overlapped. The predetermined thickness means a thickness that allows the route line described on the lower guide sheet to be seen through the upper guide sheet when the two guide sheets are stacked.

By doing so, as shown in FIG. 16, when the guide sheets 503 and 504 are overlapped (for example, the guide sheet 503 is on the top and the guide sheet 504 is on the bottom), the user can use the route lines 512 and 513 on the first floor. Along with 514, you can see through the route line 515 on the second floor and the store name. This makes it easier for the user to understand the route, even if the route spans multiple floors.

Further, as shown in the guide sheet 505 shown in FIG. 17, the shopping list creation unit 13 matches the items in the shopping list (that is, “blue running shoes with cushioning property”) with the products 151 to 153 detected by the search unit 14. In order for the user to easily see the calculation result of the degree, the "recommendation degree" is determined according to the calculation result (for example, the higher the degree of matching, the higher the "recommendation degree"), and the number of stars, numbers, etc. write. By expressing the degree of matching calculated in this way as the degree of recommendation, the user can easily know whether or not the store has a desired product.

In the present embodiment, the degree of recommendation is expressed by the number of stars, but in addition to this, the store name may be distinguished by the size and color of the characters. Further, as shown in the guide sheet 506 shown in FIG. 18, the number of stars according to the degree of recommendation is plotted on the position of the store on the floor map images 501 and 502 for guidance, the size of the star is changed, and the mark is displayed. You may make a distinction by changing the type of.

The shopping list creation unit 13 creates a shopping list based on the user's utterances converted into text by the automatic response unit 12, and the items in the shopping list are, for example, "cushioned blue running shoes for advanced users". Suppose there was. As a result of searching this item from the item DB15 by the search unit 14, products corresponding to "cushioning", "blue" and "running shoes" were detected, but products matching the keyword "advanced" could not be detected. In this case, the communication control unit 17 searches the Internet N for a product corresponding to "blue running shoes for advanced users with cushioning properties".

If the same product as the detected product is already stored in the product DB 15, it is highly possible that the keyword "for advanced users" is missing from the detailed description of the product. Therefore, the product DB control unit 23 adds the keyword "for advanced users" to the detailed description of the product.

Alternatively, the product DB control unit 23 sends a message to the store personal computer 900 as to whether or not the keyword "for advanced users" may be added to the detailed description of the product. Then, the store staff may see the message and return a message to the effect that the addition may be made, so that the item DB control unit 23 may update the detailed description of the item in the item DB 15. By updating the detailed information of the product in this way, it is not necessary for the store staff to input the detailed information of the product DB 15 in detail one by one, and the labor of the work can be saved.

It should be noted that the configuration and processing described with reference to FIGS. 1 to 18 in the above-described embodiment are merely one embodiment of the present invention, and the present invention is not intended to be limited to the configuration and processing.

In the above embodiment, it has been described that at least the microphone 52 and the speaker 54 are installed in the store, but the store guidance service system 1 can be used via the mobile communication terminal to which the dedicated application has been downloaded. May be good. In this case, the user's request is received by the microphone of the mobile communication terminal in the case of voice and by the input unit of the mobile communication terminal in the case of text, and the data received by the mobile communication terminal is transmitted to the input / output control unit 11.

The store guidance service system 1 performs a series of processes, and the communication I / F unit 55 transmits a shopping list and a floor map image for guidance to the mobile communication terminal. The user can shop by displaying the shopping list and the floor map image for guidance on the display unit of the mobile communication terminal.

Claims (12)

A store information service system that supports users' shopping at stores.
An automatic response unit that uses artificial intelligence to interact with the user,
Based on the dialogue performed by the automatic response unit, the shopping list creation unit determines the items to be purchased by the user and creates a shopping list listing the items.
A product database that stores the products sold at the store and the place where the products are sold,
A floor map storage unit that stores the floor map image of the store,
A search unit that searches the product database for products that are highly related to the products in the shopping list and extracts the sales location of the searched products.
A store guidance service system provided with a guidance floor map creation unit that creates a guidance floor map image by drawing a mark or a store name that identifies the location of the extracted sales location on the floor map image. The current position acquisition unit that acquires the current position of the user, and
A route creation unit that creates a route from the acquired current position to the sales location extracted by the search unit is further provided.
The store guidance service system according to claim 1, wherein the guidance floor map creation unit draws a route created by the route creation unit on the floor map image. The product database further stores detailed information on the products sold at the store.
The search unit searches the product database for products that are highly related to the products in the shopping list, and then calculates the degree of matching between the products and the searched products.
The store guide according to claim 1, wherein the guide floor map creation unit visually distinguishes a mark or a store name that specifies the position of the sales place and draws it on the floor map image according to the degree of matching. Service system. The store guidance service according to claim 1, further comprising a communication unit capable of transmitting and receiving data to an external mobile communication terminal, and the communication unit transmits the shopping list and the guidance floor map image to the mobile communication terminal. system. The store guidance service system according to claim 1, further comprising an analysis database for accumulating and storing the shopping list and the guidance floor map image. The communication unit performs network communication via the Internet.
A communication control unit that causes the communication unit to perform a communication process of searching for a predetermined word from the site on the Internet and receiving the search result is further provided.
When the search unit cannot search the item in the shopping list from the item database, the communication control unit causes the communication unit to search the item from the Internet and receive the search result, and the search result is obtained. The store information service system according to claim 4, further comprising an item database control unit that updates detailed information of the item stored in the item database when the item is included in the item database. The store guidance service system according to claim 2, further comprising a printing unit that prints the shopping list and the guidance floor map image on paper. When the printing unit prints the shopping list and the floor map image for guidance, the color of the characters of each item included in the shopping list and the color of the mark or the store name that identifies the place where the item is sold are printed. The store guidance service system according to claim 7, further comprising a print control unit for matching and printing. The printing unit is provided with an ejection mechanism for ejecting printing paper with the printing surface facing down.
A number image creation unit that assigns a number to each user and creates a mirror writing image of the number is further provided.
When the print control unit causes the printing unit to print each guide sheet for a plurality of users in succession, the print control unit is on the same surface as the print surface of the guide floor map image together with the guide floor map image. The store guidance service system according to claim 8, wherein the mirror character image of the number is printed by the printing unit. When the route created by the route creation unit includes a plurality of floors, the guidance floor map creation unit draws the route with a predetermined thickness or a predetermined dark line, and draws the route. Create the same floor map image for each floor with the same size,
The store guidance service system according to claim 8, wherein the print control unit causes the printing unit to print a guide floor map image of each floor at the same position on different papers. The guide floor map creation unit describes the predetermined thickness on the lower paper when the different papers on which the guide floor map images of the respective floors are printed are overlapped. The store guidance service system according to claim 10, wherein the route line is thick enough to be seen through the upper paper. The guide floor map creation unit describes the predetermined density on the lower paper when the different papers on which the guide floor map images of the respective floors are printed are overlapped. The store guidance service system according to claim 10, wherein the route line is thick enough to be seen through the upper paper.

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