JPS63276172A - Automatic teller machine - Google Patents

Abstract

PURPOSE:To obtain an automatic teller machine ATM that can give en bloc the contents of all items desired by a customer just with single operation, by using a means which selects the batch inquiry of all items in addition to conventional item inquiry. CONSTITUTION:Desired item-based inquiry or batch inquiry is selected with operation of an input operation means 11. Then an all-item selection part 112, for example, is selected for batch inquiry. Thus a batch inquiry signal is sent to a control part from the means 11. The control part receives a batch inquiry signal and has communication with a center 20 for inquiry of the contents of all items. Then the inquiry contents of all items are received from the center 20 and the batch inquiry contents are sent to an output means 12 and displayed on a display 21.

Description

[Detailed Description of the Invention] [Summary] In an automatic transaction device used for financial/securities transactions, etc.
When inquiring about transaction details at the center, in addition to inquiring by account, it is now possible to inquire all accounts at once. This makes it possible to inquire about all subjects with a single operation, making it possible to perform inquiry processing easily and quickly.

[Industrial application field]

TECHNICAL FIELD The present invention relates to an automatic transaction device used in finance, securities transactions, etc., and particularly to an automatic transaction device that allows for simultaneous inquiry of all subjects.

[Conventional technology]

Financial institutions such as banks are installing automatic transaction devices to automate financial operations and improve services for customers. Customers use this automated teller machine to make transactions such as deposits and payments, as well as to make inquiries about various items such as balance inquiries and deposit interest inquiries.

FIG. 4 is a flowchart showing an inquiry method in a conventional automatic transaction device.

When making an inquiry about transaction details, select a transaction according to the guidance of the automated transaction device, and when making an inquiry, select "Inquiry" from among multiple transaction details (step 521).
) When the recording medium on which the oral PIN number is recorded is manually input, the PIN number is sent to a center (not shown) that centrally controls each automatic transaction device, and the authenticity of the customer is checked (Step S2 □
). When the customer's legitimacy is notified by the center, the automatic transaction device instructs the guidance to select an item.

When the customer selects one of the desired items (for example, item 1) (steps 323 - 324a), the automatic transaction device inquires the customer's item 1 contents to the center, and displays the contents of item 1 sent from the center. (Step S2).

When the customer completes the inquiry regarding subject 1, the customer next makes inquiries about other desired subjects. Thereafter, the user repeats the inquiry one subject at a time in the same manner, thereby inquiring all the desired subjects.

[Problem that the invention seeks to solve]

The conventional inquiry method is to select the subject as described above.
Content inquiries were conducted for each subject. For this reason, there was a problem in that it took time and effort to make inquiries. In particular, with the recent emergence of business alliances between banks and between banks and securities companies, processing content has become even more sophisticated and complex, and as the service area has expanded. The number of subjects to be queried increases, and the conventional inquiry method for each subject has the disadvantage that it takes time to make the inquiry and that related subjects cannot be viewed at the same time.

The present invention aims to provide an automatic transaction device that enables easy and quick subject inquiry processing by not only inquiring the contents of each subject but also inquiring the contents of all subjects at once. purpose.

[Means for solving problems]

The solution taken by the present invention will be explained with reference to FIG. FIG. 1 is a block diagram showing the basic configuration of the present invention.

In FIG. 1, reference numeral 10 denotes an automatic transaction device, which is equipped with a manual operation means 11, an output means 12, and a control means 13.
20) to inquire about information related to automated trading operations and transactions.

The human operation means 11 includes, for example, a keyboard, and a subject selection section 11 that individually selects each subject as a subject for inquiry.
1. - 111o and an all-subject selection diagram 112 for collectively inquiring all subjects as inquiry targets are provided, and each inquiry signal corresponding to each selected inquiry target is output. In addition,
1111 is the subject-specific selection section for subject l.

The output means 12 is provided with a display or a printer, for example, and outputs inquiry contents for each subject and inquiry contents for all subjects at once.

The control means 13 receives each inquiry signal from the input operation means 11, controls communication with the center 20, and sends the subject-specific inquiry contents and the collective inquiry contents of all subjects transmitted from the center 20 to the output section 12.

The center 20 centrally manages transaction operations and transaction-related information of each automatic transaction device, communicates with each automatic transaction device, and transmits the contents of inquiries.

[For production]

The customer operates the input operation means 11 to select a desired subject-by-subject inquiry or a collective inquiry of all subjects.

One of the inquiry items by subject (for example, subject 1 (111,)
) is selected, an inquiry signal for subject 1 is sent to control means 11. When the control means 11 receives this subject 1 inquiry signal, it communicates with the center 20 and inquires about the contents of subject 1. When the inquiry contents of subject 1 are transmitted from the center 20, the inquiry contents are sent to the output section 12.

When the all subject selection section 112 is selected, the manual operation means 11
A batch inquiry signal is sent to the control unit 11. Control unit 11
When receiving this collective inquiry signal, it communicates with the center 20 and inquires about the contents of all subjects. When the inquiry contents of all subjects are transmitted from the center 20, the collective inquiry contents are sent to the output means 12.

By viewing this output content, the customer can know the content of all desired subjects at once.

As described above, the contents of all subjects desired by the customer can be known at once by selecting the bulk inquiry item - times, so the subject inquiry process can be performed easily and quickly.
Service to customers can be improved.

〔Example〕

An embodiment of the present invention will be described with reference to FIGS. 2 and 3. FIG. 2 is an explanatory diagram of the configuration of an embodiment of the present invention, and FIG. 3 is a flowchart of the inquiry operation of the embodiment.

(A) Structure of the embodiment In FIG. 2, an automatic mounting device 10, an input operation means 11
, output means 12, control means 13, subject selection units 111, -111. for individually selecting subjects 1 to n. ．． All subject selection section 112 and center 20 that select all subjects at once
The details are as explained in FIG.

In the input operation means 11, reference numerals 1131 to 113h are subject-specific inquiry signal generation units, and subject-specific selection units 1111 to 111h.
The subject-specific selection section 111+ (i=
1-n) is selected, the subject-specific inquiry signal generator 11
An inquiry signal for subject i is generated from 3+.

Reference numeral 114 denotes a bulk inquiry signal generation section, which is provided corresponding to the all subjects selection section 112, and when the all subjects selection section 112 is selected, the bulk inquiry signal generation section 114 generates a bulk inquiry signal for inquiring all subjects at once. is generated.

In the output means 12, 121 is a display on which guidance, inquiry contents, etc. are displayed.

A printer 122 prints out the inquiry contents.

Reference numeral 14 denotes a medium input means for accepting recording media such as magnetic cards with personal identification numbers recorded thereon, bankbooks, and the like.

The control means 13 not only controls the operation of each means, but also controls the medium input means 14 and the operation of the automatic mounting device 10 as a whole.

21 is a communication line connecting the automatic transaction device 10 and the center 20. A line control device 22 controls the connection of the communication line 21 between the automatic installation device 10 and the center 20.

<8) Operation of the Embodiment The inquiry operation of the embodiment will be explained according to its steps with reference to the flowchart of FIG.

■Step 311 The customer selects a transaction according to the guidance, and when making an inquiry, presses an inquiry key (not shown) on the manual operation means 11 and selects "inquiry" from among a plurality of transaction details (step S).

(2) Step 312 Input the recording medium of the PIN number and, if necessary, a passbook or the like into the medium manual means 14. The medium input means 14 reads the password and sends it to the control section 13.

The control means 13 sends this password to the center 20 via the line control device 22 and communication line 21 to inquire about the authenticity of the customer.

■Step S13 When notified by the center 20 that the customer is a legitimate customer,
- The control means 13 instructs the guidance to select a subject.

■Step 514 The customer selects the subject selection section 1111-1 on the input operation means 11.
11h, for example, subject 1 (111,), the subject-specific inquiry signal generation unit 113. Then, the inquiry signal for subject 1 is output, and the inquiry process for each subject is performed as before.

That is, upon receiving the inquiry signal for the subject 1, the control means 13 sends data regarding the selected subject 1 to the center 20. When data related to the content of subject 1 specified by the customer is transmitted from the center 20, it is displayed on the display 121.
to be displayed.

■Step S+s When performing a batch inquiry of all subjects, the customer input operation means 1
1. Select the all subject selection section 112 above. As a result, the batch inquiry signal generating section 114 generates a batch inquiry signal and sends it to the control means 13.

When the control means 13 receives this collective inquiry signal, it sends data regarding the collective inquiry of all selected subjects to the center 20. When data regarding all subjects regarding the customer is transmitted from the center 20, they are displayed on the display 121.

■Step S16 When the customer needs the content displayed on the display 121, the customer operates the input operation means 11 to input the information to the printer 1.
22 causes the contents of the display 121 to be printed out on blink paper, a passbook, or the like.

As described above, in addition to the conventional inquiry by subject, it is possible to make a collective inquiry regarding all subjects.

Although one embodiment of the present invention has been described above, the embodiment of the present invention is not limited to this embodiment. For example, the order of transaction selection in step 11 and medium input in step 12 may be reversed.

〔Effect of the invention〕

As explained above, according to the present invention, in addition to the conventional inquiry by subject, by selecting the batch inquiry for all subjects, it is possible to know the contents of all the subjects desired by the customer in one operation. can. Thereby, the subject inquiry process can be performed easily and quickly, and the service to customers can be improved.

[Brief explanation of drawings]

Fig. 1 is an explanatory diagram of the basic configuration of the present invention, Fig. 2 is an explanatory diagram of the configuration of an embodiment of the present invention, Fig. 3 is a flowchart of the inquiry operation of the embodiment, and Fig. 4 is a conventional automatic transaction. FIG. 3 is an explanatory diagram of an inquiry method in the device. In FIG. 1 and FIG. 2, 10... automatic transaction device, 11... input operation means, 1
2... Output means, 13... Control means:, 14...
Medium input means, 20... Center, 21... Communication line, 22... Line control device, 111, ~111. ．．・・・
・Subject-specific elective section, 112...All subject elective section. Well, fat 11! Long hair (Kika)

Claims (1)

[Scope of Claims] Automatic transaction devices ( 10
), (a) has a subject-specific selection section (111_l to 111_n) that selects each subject individually as an inquiry target and an all-subject selection section (112) that selects all subjects at once as an inquiry subject; (b) an output means (12) that outputs the subject-specific inquiry contents and the collective inquiry contents of all subjects; (c) A means (12) receives each inquiry signal from the input operation means (11), controls communication with the center (20), and outputs the subject-specific inquiry contents and the collective inquiry contents of all subjects transmitted from the center (20). An automatic transaction device characterized by comprising: a control means (13) for transmitting data to a computer.