JPS6248173A - Display system for accumulated calling number - Google Patents

Abstract

PURPOSE:To improve a response service to a received calling by an operator by flashing a received calling number display lamp for a type of the received calling at different speed every accumulated calling numbers in an attendant board. CONSTITUTION:An accumulated calling number counter 14 counts the received calling number information from a telephone exchange every type of the received calls, one stores it, outputs to an inter changeover part 12 as the accumulated calling number information and an inter-generating part 13 gives an intermittent signal to the inter changeover part 12. The part 12 gates the intermittent signal from the intergenerating part 13 in accordance with the output information of the accumulated calling number counter 14 and gives to a lamp driver 11. The lamp driver 11 flashes received call type lampes L1-Ln at respective interchanges according to an output of the part 12. Thereby, by changing the speed of flashing of the lamp according to the accumulated calling number every type of the received callings, an operator of an attendant board can identify and decide which calling should be responded quickly, thus the response service is improved.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a method for displaying the number of calls in arrears, and more particularly to a method for displaying the number of backlogged calls in which the number of incoming calls in a backlog is displayed at an office line relay stand.

[Conventional technology]

Conventionally, the display of the number of backlogged calls in this type of central office line relay stand has displayed the number of backlogged calls for all incoming calls, rather than displaying the number of backlogged calls for each type of incoming call.

[Problem that the invention seeks to solve]

The conventional method for displaying the number of calls in arrears described above had one display function for all types of incoming calls, so it was not possible to determine which type of incoming calls were in the backlog, and it was not possible for the operator to The disadvantage is that the response service to is degraded.

[Means for resolving points in between]

The number-of-backlog display system of the present invention is provided with a number-of-incoming-calls display lamp for each type of incoming call, and a driving means for blinking the number-of-incoming-calls display lamp at different speeds for each number of calls in the backlog, at a central office line relay stand. ing.

〔Example〕

Next, the present invention will be explained with reference to the drawings.

FIG. 1 is a block diagram of a central office line relay stand showing an embodiment of the method for displaying the number of backlogged calls of the present invention.

In the figure, the central office line relay stand 1 has incoming call type lamps L, , L.
2. ~L, and the lamp driver 11 that drives this,
It includes an ink switching section 12, an ink generating section 13, and a backlog call counter 14.

The backlog call number counter 14 converts the incoming call number information from the telephone exchange into the incoming call type, stores it once, and outputs it to the ink switching section 12 as backlog call number information. The ink generating section 13 has 60, 120, 240, ink (intermittent number of times 77
A l1fr continuation signal such as (minute) is applied to the ink switching unit 12.

The ink switching unit 12 includes a plurality of circuits, and the ink generating unit 13
Gating the intermittent signal from the lamp driver 11
give to

For example, the output information is 1. ~3 When the number of incoming calls is 60 inter, 4. The 7-lamp driver 11 switches the incoming call type lamps L, L2, . ~L. flash with each ink.

Incidentally, since the ink type setting based on the number of backlogged calls is performed by inputting it into the ink generating section 13 from the maintenance console, it can be easily changed according to the peripheral edge.

〔Effect of the invention〕

As explained above, the present invention changes the blinking speed of the lamp depending on the type of incoming call and the number of backlogged calls, so that the central office line attendant can identify and judge which calls should be answered quickly, so that the answering service can be improved. It has a significant improvement effect.

[Brief explanation of the drawing]

FIG. 1 is a block diagram of a central office line relay stand showing an embodiment of the method for displaying the number of backlogged calls of the present invention. 1... Office line relay stand, 11... Lamp driver, 12
. . . Inter switching section, 13 . . . Ink generation section, 14.
・Delayed call counter, L, ,L2. ~L0...Incoming call type run □B.

Claims (1)

[Claims] A method for displaying the number of accumulated calls in a central office line relay stand, comprising: a number-of-incoming-call display lamp for each type of incoming call; and a driving means for blinking the number-of-incoming-call lamp at different speeds depending on the number of accumulated calls. .