JPS6237772A - Adjustment system for sevice activity - Google Patents

Abstract

PURPOSE:To prevent key operating mistakes by printing the amount of adjustment through a printer with operation of an adjustment key of each table and at the same time attaining the collation between the output of the register side and the amount of adjustment for confirmation of the amount of adjustment at each table. CONSTITUTION:The amount of payment is calculated for the corresponding table with operation of an adjustment key 3. This calculated amount of payment is delivered to a printer 2a and then to a register 18. Thus a customer operates the key 3 after the meal and confirms the amount of payment delivered from the printer 2a. Then the customer prepares for payment while taking his/her seat. The amount of payment delivered from the printer 2a serves as a receipt and the customer presents this receipt to the register 18 for collation with the output of the register 18. Thus an adjustment job is through.

Description

DETAILED DESCRIPTION OF THE INVENTION (Field of Industrial Application) The present invention relates to a payment system used in the service field of restaurants and the like.

(Conventional technology) Traditionally, in the service field such as restaurants.

An order form is placed at each table where you place your order, and the payment amount is totaled and settled at a register located near the exit.

(Problem to be solved by the invention) However, in this type of system, the payment amount cannot be accurately known on the table, but only in front of the register, so the payment must be made hastily near the exit. .

On the other hand, the cash register is operated by keys, and a mistake in operation may result in payment being made with the wrong amount.

In view of this, it is an object of the present invention to solve the above-mentioned problems by making it possible to confirm the payment amount on a table and also to collate the confirmed amount with the output from the register side.

(Means for Solving Problems) The present invention is applied in the service field such as restaurants, where each table is equipped with a payment key and a printer that outputs a payment sheet, and the output of the printer can be compared with the output on the register side. This is related to the payment system in the service field.

(Function) When the customer who has finished the meal operates the settlement key provided on the table, the total payment amount is confirmed at the table, and this payment amount is also output to the register side so that the amounts can be verified. .

(Embodiment) Below, one embodiment of the present invention will be explained with reference to the drawings.
Ru.

This example is a refining system applied to a restaurant.

Figure 1 shows a table 1 arranged in a restaurant,
Order information for ordering food items in the center of this table
A one-person fJ device 2 is provided. This order information input device 2 is a device that transmits order information requested by the customer to the service provider by operating a plurality of menu keys 4 in addition to various control keys 3, and the contents of the key operations are displayed on the display section 5. Is displayed.

The ordering machine 2 is provided with a printer 2a that outputs a settlement sheet containing the total payment amount.

The control keys 3 include an order key 3a and a confirmation key 3b.
, ti calculation keys 30 are provided. Also.

Although a flat display is used as the display unit 5 in the drawings, it may also be a liquid crystal display or a CRT display.

The order information input device 2 is supported by a rotatable base 6, so that all the customers seated at the table 1 can press the keys freely while looking at the display section 5.

On the other hand, the register 18 provided near the exit of the restaurant can perform normal register operations, and also outputs the payment amount on the table specified by the payment key 30 from the printer 18a.

FIG. 2 shows another embodiment of the order information input device 2,
A keyboard I9 and a printer 19a, which can be operated by all those seated at the table 1 and can be stored freely, are provided, and displays 20 corresponding to the number of seats are provided on the table 1. -Display 2
The content displayed on 0F is transferred to other displays 20.

FIG. 4 shows the normal behavior of customers who come to the restaurant, where 7 is the arrival, 8 is seated, 9 is the order, 10 is the request for food or additional services, 11 is the end of the meal, and 12 is the payment. The information collection system of this example collects service request information generated by customers after order 9, and labor information generated in response to the labor situation of the service provider. This system is specifically shown in Figure 5.
The system is composed of two management systems that can operate in parallel using, for example, a real-time operating system.

The first management system is an order management system 13 that collects order information placed by a customer together with the time at which this order information was generated.

The second management system is a cooking management system 14 that instructs a cook about the customer's order details collected by the order management system 13.

The third management system is the catering service management system 15
The food prepared by the cook based on the instructions of the cooking management system 14 is delivered to the customer who placed the order.
).

The fourth management system is a cashier management system 16 which, upon confirming that the customer has finished eating, transfers data indicating the payment amount to the register 18.

FIG. 6 shows the procedure by which the customer operates the order information input device 2.

Determine whether the customer operated the order key 3a in step ■,
Repeat this step ■ until you operate it.

On the other hand, if it is determined that the order key 3a has been operated, the time at which the order key 3a was operated is timed in step (2). Next, in step (2), the customer is prompted to place an order in an interactive manner on the display section 5. When the customer selects dishes by operating the desired menu key 3b at step knob (2), the times at which those dishes are selected are measured at step (2). Then, when the customer confirms that there is no mistake in the menu displayed on the display section 5 and operates the confirmation key 3b, the process returns to step (2) and step (2). On the other hand, the keys can be operated again until the confirmation key 3b is operated.

FIG. 7 is a flowchart showing the operation procedure of the payment key 3C.

In step 2, it is determined whether or not the payment key 3 step has been operated, and if it has been operated, the payment amount in the corresponding table is calculated in step 2, and in step 2 it is output to the printer 2a provided on the corresponding table, and then in step [Phase] is output to the register 18.

After finishing the meal, the customer operates the payment key 3 to check the amount output from the printer 2a and prepares to pay while seated. Also.

The payment amount output by the printer 2a is meaningful as a bill, and the bill is brought to the register 18 and checked against the output of the register 18 to complete the payment.

(Effects of the Invention) As described above, according to the present invention, it is possible to confirm the payment amount while sitting at the table.

There is no need to panic at the exit, and it also solves problems caused by key operation errors.

[Brief explanation of the drawing]

The drawings show a payment system in the service field according to the present invention, in which FIG. 1 is a perspective view showing an order information input device installed on a restaurant table, and FIG. 2 is a plan view showing another embodiment of the order information input device. . FIG. 3 is a perspective view showing the register, FIG. 4 is a diagram showing the normal behavior pattern of customers entering the restaurant, and FIG. 5 is a diagram showing the specific configuration of the management system. FIG. 6 is a flowchart showing the procedure of the order information input device by the customer, and FIG. 7 is a flowchart showing the procedure of operating the payment key. 2... Order information input device 3... Control key 13...
・Order management system 14... Cooking management system 15... Catering service management system 16... Cash register management system Figure 2 Figure 3 Figure 4 Figure 5LA Figure 6 Figure 7

Claims (1)

[Claims] 1) In a service field such as a restaurant, each table is equipped with a settlement key and a printer that outputs a settlement sheet, and the output of the printer can be compared with the output on the register side. Settlement system in the service field.