JPS62266957A - Telephone transfer equipment - Google Patents

Abstract

PURPOSE:To easily attain the talking with an object opposite party by receiving a service code instructing the transfer from a user via a telephone exchange network, retrieving the telephone number of a connection destination based thereupon and transferring a call automatically. CONSTITUTION:An incoming call from a subscriber telephone set 20 via a telephone exchange network 10 is detected by a network control section 41. In instructing the sending of a message representing the selection of service to a voice synthesis section 44 from a data processing section 46, the synthesis section 44 reads a corresonding voice data from a voice memory 43 to send a voice to the telephone set 20 via a network control section 41, an incoming line l1 and the exchange network 10. The user of the telepone set 10 depresses a pushbutton according to the message to apply service instruction. A PB signal is received by a PB signal reception section 42, sent to a data processing section 42, the data base formed in advance based on the received data is referenced to retrieve the transfer destination telephone number and the corresponding transfer destination telephone number is sent to the exchange network 10 from an outgoing line l2.

Description

[Detailed description of the invention] [Industrial application field] The present invention relates to a telephone transfer device for telephone communication.

In particular, the present invention relates to a telephone transfer device that transfers an incoming call to another telephone number according to instructions from a data processing device.

〔overview〕

The present invention provides a telephone transfer device for telephone communication that searches a forwarding destination telephone number by referring to a pre-created database based on service conditions specified by a user when a call arrives, and selects a destination phone number that meets the service conditions. By automatically forwarding the call to the other party, the user can easily make a call to the other party that meets the service conditions without having to search for a tedious telephone number.

[Conventional technology]

In conventional telephone transfer devices, one forwarding destination telephone number is set in advance, and when an incoming call is received, the call is unconditionally forwarded to the set telephone number.

[Problem that the invention seeks to solve]

However, such conventional telephone transfer devices have the disadvantage that the telephone number of the transfer destination cannot be changed depending on various external conditions.

The present invention solves the above-mentioned drawbacks, and aims to provide a telephone transfer device that allows a user to easily make a call to a party that meets the service conditions without having to search for a troublesome telephone number. .

[Means for solving problems]

The present invention provides a telephone transfer device that is connected to a telephone switching network and transfers and connects to a transfer destination that meets service conditions based on a service instruction received from a transfer source subscriber's telephone via this network. network control means for controlling the connection to the transfer source; voice synthesis means for transmitting a message to the transfer source in voice to indicate the selection of a service based on the detection of an incoming call by the network control means; and a service instruction from the transfer source using a PB signal. and a data processing means for searching for a forwarding destination telephone number that meets the service conditions based on the output of the PB signal receiving means, and the network control means is configured to detect the searched telephone number. comprising means for performing a calling operation on the transfer destination subscriber telephone, and connecting means for connecting the transfer destination subscriber telephone and the transfer source subscriber telephone via the telephone switching network; It is characterized by

[For production]

When the network control means detects an incoming call, the voice synthesis means sends a message to the transfer source telephone to select a service. The PB (i number receiving means) receives the service instruction pressed by the transfer source using the Bu Noshhon, and based on the received data, accesses the database created in advance by the data processing means, and determines the transfer destination to be transferred. Search for a telephone number.If a corresponding telephone number is found, a call is made to the corresponding telephone number by the network control means, and after the call operation is completed, the subscriber's telephone of the forwarding source and the subscriber's telephone of the forwarding destination are placed on hold. The above operations allow the user to easily talk to the desired party without having to search for a troublesome telephone number.

〔Example〕

Next, embodiments of the present invention will be described with reference to the drawings.

FIG. 1 shows a telephone transfer device according to an embodiment of the present invention.

FIG. In FIG. 1, telephone switching network 1° is connected to subscriber telephones 20.30.

Here, the feature of the present invention is the search and transfer portion surrounded by a dashed line. That is, the telephone exchange mlO is connected to the search and transfer device 40. Now, when a call is received from the subscriber telephone 20 to the search and forwarding device 40 via the telephone exchange '4M10, a message to select a service is sent from the search and forwarding device 4o to the subscriber telephone 20 via the telephone exchange network 10. , and service instructions from the subscriber telephone 20 are connected to the search and forwarding device 40 . The search and transfer device 40 searches for a transfer destination telephone number based on the service instruction, and a calling signal is connected to the subscriber telephone 30 of the searched telephone number via the telephone switching network 10. 9. Calling operation ends. Later, subscriber telephone 20 and subscriber telephone 30 are connected.

The operation of the telephone transfer device having such a configuration will be explained. In FIG. 1, from the subscriber telephone 20 to the telephone switching network 1
When a call arrives at the search and forwarding device 40 via 0, the data processing unit in the search and forwarding device 40 searches for the forwarding destination telephone number based on the service condition data received from the subscriber telephone 20 and calls the forwarding destination. The call is transferred to the subscriber telephone 30 of .

FIG. 2 is a block diagram of the search and transfer device of the telephone transfer device according to the present invention. In FIG. 2, 10 is a telephone switching network;
20.30 is a subscriber telephone, and 40 is a search and forwarding device. A network control unit 41 performs incoming call detection and outgoing call control for the telephone switching network 10. 42 is a PB signal receiving unit which is connected to the telephone switching network 10 via the network control unit 41 and receives a PB double signal button signal which is later sent out from the telephone switching network 10).
receive. 43 is the voice memory and the subscriber telephone 20.3
Various guide messages sent to 0 are stored as digitally encoded audio data. 44 is a voice synthesis unit that converts digitally encoded voice data into voice. 645 is a connection unit that temporarily puts the incoming call J on hold and establishes a call path to the other party's phone on the outgoing line 12. After completing the incoming line 1) and outgoing line 'ai
Connect the t and the glue chair. 46 is a data processing unit for searching for a transfer destination telephone number based on the data received by the PB receiving unit 42. Note that the x mark shown in FIG. 2 is a relay for switching connections.

In FIG. 2, from the subscriber telephone 20 to the telephone exchange 'fi
If an incoming call is received via 410, it is detected by network control unit 41. When the data processing unit 46 instructs the voice synthesis unit 44 to send a message to the effect that a service is selected, the voice synthesis unit 44 reads out the corresponding voice data from the voice memory 43 and sends it to the network control unit 41, the incoming line β1, and the telephone exchange. Net 1
0 to the subscriber telephone 20.

On the other hand, the user of the subscriber telephone 20 presses the button according to the message and issues a service instruction.

The sent PB double signal is received by the PB signal receiving section 42 and sent as data to the data processing section 46, and based on the received data, a database created in advance is referred to to search for the forwarding destination telephone number. As a result of the search, the corresponding forwarding destination telephone number is sent again to the network control unit 41, and the calling number is
A calling operation is performed from t z to the telephone switching network 10 . When the subscriber's telephone 30 rings and the user picks up the receiver, the incoming line '4IA1) and the outgoing line 12 are connected via the connection section 45.

In other words, the subscriber telephone 20 and the subscriber telephone 30 can make a telephone call.

As described above, the subscriber telephone 30 is selected based on the service instruction from the subscriber telephone 20, and a call path is set.

〔Effect of the invention〕

As explained above, the present invention receives a service code instructing transfer from the user after receiving a call from the telephone exchange network, searches for the destination phone number based on the received data, and automatically transfers the call. This has an excellent effect in that the user can easily talk to the desired party without having to search for a troublesome telephone number.

[Brief explanation of the drawing]

FIG. 1 is a block diagram of a telephone transfer device according to an embodiment of the present invention. FIG. 2 is a block diagram of the search and transfer device of the telephone transfer device according to the present invention. DESCRIPTION OF SYMBOLS 10...Telephone switching network, 20.30...Subscriber telephone, 40...Search and transfer device, 41...Network control unit, 42
...PB signal receiving section, 43...audio memory, 44.
...Speech synthesis section, 45... Connection section, 46... Data processing section. Patent applicant agent. and Kita Nakayoshi

Claims (1)

[Claims] (1) In a telephone transfer device that is connected to a telephone exchange network and transfers and connects to a transfer destination that meets the service conditions based on service instructions received from the transfer source subscriber's telephone via this network, network control means for controlling the connection by means of a network control means; voice synthesis means for transmitting a message to the transfer source in voice to indicate that a service is to be selected upon detection of an incoming call by the network control means; The network control means includes a PB signal receiving means for receiving a PB signal, and a data processing means for searching for a forwarding destination telephone number that meets the service conditions based on the output of the PB signal receiving means, and the network control means performs the forwarding of the searched telephone number. comprising means for performing a calling operation on the destination subscriber's telephone, and connecting means for connecting the transfer destination subscriber's telephone and the transfer source subscriber's telephone via the telephone switching network; Features: Telephone transfer device.