JPS62147588A - Automatic cash transactor control system - Google Patents

Abstract

(57) [Summary] This bulletin contains application data before electronic filing, so abstract data is not recorded.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Application of the Invention] The present invention relates to a control system for an automated teller machine, and particularly to a control system that improves the function of printing transaction results on slips.

[Background of the invention]

Recently, in financial institutions such as banks, automated teller machines are increasingly being operated on holidays or installed in remote locations such as department stores and train stations.

In automated teller machines, the balance display, which is the result of a balance inquiry, is generally printed on a slip and ejected from the slip outlet, but there are cases where the customer leaves the machine without taking out the slip. Since the balance column of the slip can be seen even if it is not completely removed, it is often possible to simply check the numbers and pass it around without removing it. However, after a certain period of time, equipment failure occurs due to forgetting to remove the slip, and recovery requires the intervention of a staff member, which poses an operational problem.

Conventional automated teller machines (for example, Japanese Patent Application No. 52-960)
When checking the balance using a slip issuing machine (see Mei I No. 82), the balance is generally printed on the slip and released. First, the customer presses the transaction selection key and selects one of a plurality of transaction items, such as balance inquiry, payment, deposit, etc., then inserts the card and enters the PIN number. Next, the customer inputs the withdrawal amount and the deposit amount, then inserts cash in the case of a deposit, and presses a confirmation button. Next, the automatic teller machine performs central communication processing, receives balance information from the central computer, prints it on a statement slip, and then discharges the statement from the statement outlet. This allows the customer to receive a detailed statement or slip. However, as mentioned above, many customers leave the device without removing the slip, which can lead to equipment failure due to forgetting to remove the slip.
Intervention by staff is required each time.

[Purpose of the invention]

The purpose of the present invention is to improve such conventional problems, reduce unnecessary statements, and prevent forgetting of statements in transactions that do not require statements, such as balance inquiries. An object of the present invention is to provide a control method for an automated teller machine that can reduce the troubles caused by the above.

[Summary of the invention]

In order to achieve the above object, the control method of the automated teller machine of the present invention allows the customer to deposit cash by operating an operation button using a passbook or card, and determine whether or not a balance statement is required. Guidance is displayed on the display section to select the balance statement, and balance information is displayed on the display section regardless of whether a balance statement slip is required, and if the selection operation selects that a balance statement slip is required. , is characterized in that it outputs a balance slip with the balance information printed thereon.

[Embodiments of the invention]

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

FIG. 3 is an external perspective view of the automatic teller machine of the present invention. In Figure 3, 1 is an automated teller machine (hereinafter referred to as A
2 is a guidance display, 3 is an operation button, 4 is a magnetic card insertion slot, 5 is a bankbook insertion slot, 6 is a banknote payment slot, 7 is a banknote deposit slot. be.

In FIG. 3, nothing is newly added or deleted compared to the conventional structure. In this embodiment, the balance inquiry result is displayed on the display, and at the same time guidance is displayed for the user to select whether or not to issue a slip. The operation of issuing a slip is usually performed by pressing the confirmation key indicating that the user has confirmed the deposit/withdrawal amount when making a withdrawal transaction, and if a slip is not required, the card used when inquiring the balance is issued. The customer confirms that it is unnecessary by removing it.

FIG. 4 is an internal block diagram of an ATM showing one embodiment of the present invention. In FIG. 4, 8 is an input/output control unit including a microprocessor, 9 is a magnetic card reader, 10 is a statement issuing unit, 11 is a passbook printing unit, 12 is a bill payment unit, 1
3 is a banknote deposit section, 14 is a communication control section, 15 is a higher-order station, 1
6 is a balance display section, 2 and 3 are the same displays as shown in FIG. 3, and operation buttons. The entire portion to the left of the communication control section 14 is built into the ATV main body as shown in FIG.

Therefore, even if several hundred ATMs are located at locations other than storefronts, it is possible to automatically communicate with the higher-level location via the line and conduct transactions with customers without the need for staff.

In FIG. 4, the microprocessor of the input/output control section 8 is shown.

The program (the first This is done by executing the following steps (see the flowchart in the figure). That is, the input/output control section 8 displays guidance for the customer to select whether or not a slip is required on the first display section 2 according to a command from the program, and then monitors the input from the operation button 3. , When the customer presses the confirmation button, a slip is required, and the statement issuing unit IO is controlled to issue the slip as usual, and the statement is released from the statement discharge port 4.
Also, if you pull out the card without pressing the button,
It is determined that the slip is unnecessary, and the statement issuing unit 10 is controlled to stop issuing the slip.

FIG. 1 is an operation flowchart of an ATV showing an embodiment of the present invention, and FIG. 2 is a diagram showing an example of a guidance screen showing an operation for requesting transaction results and statement slips.

In FIG. 2, the operation for a balance transaction is as follows: First, the customer specifies a balance transaction using the operation button 3, and then inserts a magnetic card into the magnetic card slot 4 in order to input the account number to be queried. The account number is read out by the magnetic card reader 9 and sent to the communication control unit 1 as a balance inquiry message.
The inquiry is made to the higher level station I5 via 4, and the balance of the account that is answered by going backwards through the same route is displayed on the balance display 1116 of the guidance display 2 as shown in FIG. 2, and at the same time the magnetic After reading the account from the card, eject the magnetic card. When a customer sees the displayed balance and requests that the displayed balance be printed as a statement,
Press the confirmation button of the operation buttons 3 according to the guidance display. In that case, the balance is printed on the statement in the statement issuing unit 10, and when the customer removes the magnetic card, the statement is discharged into the statement discharge port 4, and then the guidance display and the balance display are erased. Furthermore, when the statement slip is not required, the guidance display and balance display are erased when the card is removed, and the transaction is completed.

FIG. 1 shows the operation of a program executed by the microprocessor of the input/output control section 8 in FIG. Prior to the transaction, the microprocessor proceeds to the subroutine shown in FIG. 1 after the customer selects the type of transaction and inserts the card to confirm the customer's identity. First, guidance is displayed on the display 2 to notify the customer to select whether or not a slip showing the balance is required (step 21). That is, when a slip is needed, the confirmation key is pressed, and when a slip is not needed.

The process is ended by pulling out the released card. Note that customers who require a slip will also remove their card, but this will only occur after they press the confirmation button.Customers who do not need a slip may remove their card without pressing the confirmation button, so both IDs are required. It is possible.

Next, the card inserted previously and confirmed to be the same person is ejected from the magnetic card insertion slot 4 (step 22).
. Set a timer as soon as the card is ejected (step 23), and constantly monitor whether the card is removed or not and whether the card removal timer has exceeded (steps 24, 25), and the confirmation button is pressed. It also monitors whether or not the card has been removed (step 26).If the card is removed before the timer elapses, the process proceeds to the operation of erasing the balance display via A (step 35). If the limit is exceeded, it means that the customer has not selected any of the items and may have left the device, so a failure is displayed via B (step 34).
. Further, when the confirmation button is pressed, the statement issuing unit 10 is controlled to issue a slip (step 27), and the slip is discharged into the statement discharge port 4 (step 28).

At the same time, a slip sampling timer is set (step 29).
). After this, it is necessary to constantly monitor whether or not the slip has been extracted and whether or not the time has expired.Steps 30 and 31
), if the slip is extracted before the time-out, it is determined whether the card has been extracted or not in step 3.
2) When the sampling has been completed, the balance display is erased (step 35). If the card has not been removed yet, it is determined whether the card removal time has elapsed (step 33), and if the time has elapsed, a failure is displayed (step 34). .

In this way, in this embodiment, slips are given only to customers who need balance display slips, and are only displayed to customers who do not need them, thereby preventing problems caused by forgetting to take out slips and saving paper. do.

〔Effect of the invention〕

As explained above, according to the present invention, unnecessary statement slips can be reduced, and at the same time, it is possible to prevent forgetting to take out statement slips in transactions that do not require statement slips, such as balance inquiries, and to prevent problems caused by this. It is possible to reduce it.

[Brief explanation of drawings]

FIG. 1 is a processing flowchart of an ATM input/output control unit showing one embodiment of the present invention, FIG. 2 is a diagram showing an example of a guidance screen for an operation to request release of a statement slip, and FIG.
The external perspective view of the TV, FIG. 4, is a cross-sectional view of the inside of the ATM main body shown in FIG. 3. 1: ATM body, 2: Guidance display, 3: Operation buttons, 4: Magnetic card insertion slot/statement slip ejection slot, 5: Passbook insertion slot 56: Bill payment slot, 7: Bill deposit slot, 8: Input/output control Department, 9: Magnetic card reader, 10: Statement issuing department, 1
1: Passbook printing section, 12: Banknote payment section, 13: Banknote deposit section, 14: Communication control section, 15: Upper station. Figure 2 Figure 3

Claims (1)

[Claims] (1) In an automated teller machine that performs automatic transactions such as cash deposits, withdrawals, inquiries, and transfers by the customer using a passbook or card to operate operation buttons, when making a transaction using a card, the customer Guidance is displayed on the display section to select whether or not a balance statement slip is required, balance information is displayed on the display section regardless of whether a balance statement slip is necessary, and the selection operation indicates that a balance statement slip is required. 1. A control method for an automated teller machine, characterized in that, when a selection is made, a balance statement slip with the balance information printed thereon is output.