JPS6210770A - Automatic transaction device - Google Patents

Abstract

PURPOSE:To easily operate the titled device by a visually handicapped person or a person of weak eye sight by generating information requiring a secret such as a numeric character corresponding to a pressing down of a key of an operating part when an ear phone is inserted into an ear phone jack, a transaction amount of memory and the balance during a payment and an investment as a sound from the ear phone. CONSTITUTION:When a visually handicapped user inserts a card from a card inserting port 6 and an ear phone 19 into an ear phone jack 17, the insertion of this ear phone 19 is detected by a detecting circuit 20 through an ear phone insertion detecting contact 18 and a detecting signal from this detecting circuit 20 is outputted to a CPU 10 of a main control part 9. The CPU 10 judges that the user is a visually handicapped person by an input of this detecting signal, operates a change over contact 28a so as to generate the sound from the ear phone 19 and outputs a signal for informing that the user is the visually handicapped person to a control part 23 of a sound synthesizing generator 22 through an interface control part 21. In this way, for the visually handicapped person or the person of the weak eye sight capable of reading raised letters, a malfunction due to an erroneous reading of the raised letters is eliminated to facilitate the operation.

Description

[Detailed Description of the Invention] [Field of Industrial Application] The present invention relates to an automatic transaction device used in financial institutions, etc., and in particular to an automatic transaction device that can be used by visually impaired or partially sighted people. be.

[Conventional technology]

FIG. 2 is a circuit block diagram showing a conventional automatic transaction device of this type, and FIG. 3 is a perspective view showing the external appearance of the automatic transaction device of FIG.

First, in Fig. 3, reference numeral 1 denotes a device housing, and inside it there are a deposit/withdrawal machine, a receipt issuing machine, a card league, etc. (not shown).
It is equipped with a main control section, a sound generation section, etc., which will be described later.
In addition, on the upper front of the device housing 1, there is an operation section 2 equipped with various keys necessary for the user to perform transactions, which will be described later, and a speaker 3 for providing audio guidance to the user on operating procedures, etc.
In addition, a transaction amount display section 4, an entrance/exit door 5 which also serves as a receipt outlet, a card insertion slot 6, an operation procedure display section 7 using a cathode ray tube or the like, and a Braille board 8 are provided.

Next, in FIG. 2, reference numeral 9 denotes a main control section, which is connected to the CPU 10 and the program memory 11 and R.
It is equipped with AM12.

13 is a floppy disk drive section, which is connected to the CPU 10;
It is connected to a program memory 11 and a RAM 12, and a program for controlling the device is read from the program memory 11 of the main control section by this floppy disk drive section 13, and each mechanism of the device operates under the control of the CPU 10. It looks like this.

The operation unit 2 is connected to the main control unit 9, and the operation unit 2VC has numeric keys from 0 to 9 for inputting all information such as the password and transaction amount, a 10,000 yen key, and a confirmation key. Key,
and correction keys, etc. are provided, and when each of these keys is pressed by the user, each key is encoded and sent to the CPU 101.
It is designed to output C. Incidentally, the RAM 12 is C
Output from PU1Q? Buffering.

Reference numeral 14 denotes a sound generating section connected to the main control section 9, which includes an audio drum 15 and a magnetic head 16 for reading fixed and precise operation words recorded on the audio drum 15.
The speaker 3 is connected to this sound generating section 14.

By the way, this type of automatic transaction device normally executes transactions by the user's key operations, and at this time, the operation procedure display unit 7 displays and guides the operation procedure with illustrations and display lamps, and at the same time, the operation procedure is guided by voice. ing.

This voice guidance is achieved by selecting a relevant message from among the operation messages recorded on the outer periphery of the audio drum 15 shown in FIG. However, in this case, the voice guidance is only the fixed operation text as mentioned above, that is, the fixed voice information, and the voice guidance is the voice guidance for variable information such as confirming the input of the PIN, confirming the transaction amount, or checking the balance. There is no need for guidance.

Therefore, when a visually impaired or partially sighted person transacts using the automatic transaction device TC, it is difficult to judge whether or not the keys pressed to input the PIN number and amount are correct, and it is difficult to confirm the amount of sand to be handled. However, since there was no way to check the balance, it was extremely difficult to use the device.

Therefore, in conventional automated teller machines, a Braille board 8 is provided at a necessary position such as near the number keys of the operating section 2, and the transaction amount and balance are displayed in Braille, so that visually impaired or partially sighted people can use the system. are made available.

[Problem that the invention seeks to solve]

However, with the above-mentioned conventional configuration, it is impossible for visually impaired or partially sighted persons who cannot read Braille to use the device, and even for visually impaired persons or partially sighted persons who can read Braille, misreading of Braille may occur. There were problems such as the time it took to confirm the status, and the result was not satisfactory.

The present invention was made in order to solve these problems, and it enables the use of the device by visually impaired people and people with low vision who cannot read Braille, and also prevents misreading of Braille by visually impaired people and people with low vision who can read Braille. It is an object of the present invention to realize an automatic transaction device that can be easily operated by the visually impaired and the visually impaired.

[Means for solving problems]

In order to achieve the above-mentioned object, the present invention provides an earphone jack in addition to a speaker for audio guidance, uses a voice synthesis generator, and means for detecting that an earphone is inserted into the earphone jack. a switching means for manually switching the output signal of the voice synthesis generator from the speaker to the earphone when insertion of the earphone is detected by the detection means; The device is equipped with means for generating variable information that requires secrecy, such as numbers corresponding to key presses on the operation unit, amount handled at the time of deposit/withdrawal, and balance amount, as voice from the earphone via the voice synthesis generator.

[Effect]

According to the above-mentioned means, confidential variable information such as numbers input by pressing keys on the operation panel, transaction amount, and balance can be notified only to the user by voice through earphones. It is possible to guide the user to perform appropriate operations.

Therefore, the device can be used by visually impaired people and partially sighted people who cannot read Braille, and it is possible to improve operability by eliminating misreading of Braille by visually impaired people and partially sighted people who can read Braille.

〔Example〕

Examples will be described below with reference to the drawings.

FIG. 1 is a circuit block diagram showing an embodiment of an automatic transaction apparatus according to the present invention, and FIG. 4 is a perspective view showing the external appearance of the embodiment of FIG.

First, in Fig. 4, 1 is the device housing, 2 is the operation section, 3 is the speaker, 4 is the transaction amount display section, 5 is the deposit/withdrawal slot, 6 is the card insertion slot, and 1 is the operation procedure display section. is the same as that in FIG.

1T is an earphone jack, which is installed in an appropriate vertical position on the front of the device housing 1.

Next, in FIG. 1, 9 is a main control unit, and 10 is a CPU.

11 is a program memory, 12 is a RAM, and 13 is a floppy disk drive section, which correspond to those shown in FIG.

18 is an earphone insertion detection contact provided on the earphone jack 17, 19 is an earphone, and 20 is a detection circuit, and when the earphone 19 is inserted into the earphone jack 17, it is detected by the detection circuit 2 through the earphone insertion detection contact 18.
0vc, the detection signal is detected from the CP of the main control section 9.
It is designed to be output to Ul0.

21 is an interface control unit connected to the CPU 10vc; 22 is a voice synthesis generator;
is a control unit 23, which stores voice signals obtained by digitizing each voice necessary for guidance of the automatic transaction device in each address of the diskette, and also reads a diskette which stores a program for controlling the voice synthesis generator 22. ROM 2 for reading control programs for the disk drive unit 24 and the speech synthesis generator 22
5. RAM that stores the control program and audio signals read out by the floppy disk drive unit 24;
26, audio signal generating element 21, and the earphone 19
A relay 28 is provided which operates a switching contact 28a to prohibit audio guidance from the speaker 3 when the insertion of the speaker 3 is detected, and the control section 23 and the relay 28 are connected to the interface control section 21. n, and a floppy disk drive section 24, R
The OM 25, the RAM 26, and the sound generation element 27 are connected to the control section 23, and the sound generation element 2
The speaker 3 is connected to the T via the switching contact 28at of the relay 28, and the earphone jack 17 is connected to the sound generating element 27vc.

29 is the CPU 101/l of the main control unit 9: a connected cash counting unit.

FIG. 5 is an explanatory diagram showing the general steps and audio content sequence of sound generation during a payment transaction in the above-described configuration, and FIG. The operation will be explained based on these two figures.

Incidentally, since the cash processing operation and card processing operation of the automated teller machine are well known, only the effects mainly on voice guidance for visually impaired persons will be explained here.

First, when a visually impaired user inserts a card from the card insertion slot 6 and also inserts an earphone 19 into the earphone jack 17, the insertion of the earphone 19 is detected by the detection circuit 201C via the earphone insertion detection contact 18. The detection signal from the detection circuit 20 is sent to the main control unit 9.
CPU10VC output.

Based on the input of this detection signal, the CPU 10 determines that the customer is visually impaired (or partially sighted), and drives the relay 28 of the voice synthesis generator 22 to output the voice from the earphone 19. While operating the switching contact 28a so as to generate the
A signal indicating that the customer is visually impaired is outputted to the control 11123 of the voice synthesis generator 22 through the interface control section 21.

The control unit 23 is a floppy disk drive unit 24
, ROM25, and RAM26, and the CPU
When a signal is input from 10, a program corresponding to this signal is read from iROM 25, floppy disk drive section 24 is operated based on the program, and voice guidance is outputted through voice generating element 27. .

Therefore, as mentioned above, when a signal is sent from the CPU 10 to the control unit 23 informing that the customer is visually impaired, the first message is ``Welcome, please press the number keys for your PIN number.'' This voice guidance is generated from the earphone 19.

Next, when the user who has heard this voice guidance presses the number keys on the operation unit 2 in sequence, the main control unit 9 and the voice synthesis generator 22 generate the numbers corresponding to the successively pressed keys from the earphone 19 as voice. It will be reduced. kofLI
From the lc, the user confirms whether he or she has pressed the numeric key correctly.

If you press all the number keys by mistake, press the correction key and press the correct number key again. When the pin code is input by pressing the correct number key, the earphone 19
The voice guidance "Please press the amount or balance inquiry key" is generated. From this tlc, the user inputs the requested payment amount by pressing the number key, and at this time, the number corresponding to the pressed key is generated as voice from the earphone 19, and at the same time, the number is input to the main control unit 9 as key manual information. It is stored in the RAM 12 of.

Then, after pressing the number key, the unindicated 10,000 yen key is pressed, and the key information stored in the RAM 12 is sent to the voice synthesis generator 22 and the n1 earphone 19 says, ``The amount is XX million yen. If the amount is correct, press the confirmation key; if it is incorrect, press the correction key.'' A voice guidance will appear.

The user checks the amount using this nvc, and if it is incorrect, presses the correction key, and then presses the number key and the 10,000 yen key again.

When the confirmation key is pressed, cash is dispensed from the cash storage section in the device housing 1 based on the key manual information stored in the RAM 12, and the cash is counted by the cash counter 29 to confirm the amount. After that, payment is made to the user through the deposit/withdrawal port 5.

Earphone jack 1 BVC earphone 19 inserted
In transactions where there is no voice guidance, that is, transactions where the user is not visually impaired or visually impaired, voice guidance is generated from the speaker 3, but information input by pressing the number keys is controlled by the main control unit so that voice guidance is not generated. It is controlled by the CPU 10 of 9.

Although the above-mentioned embodiment is for a payment transaction, it is a hot topic that voice guidance of variable information can be provided to visually impaired or partially sighted people through the earphones 19 even in the case of a deposit transaction.

Furthermore, in the case of a visually impaired person or a person with low vision who can read Braille, voice guidance through earphones and a Braille board may be used in combination to guide operations.

In addition, the present invention is useful not only for visually impaired or partially sighted people, but also for transportation users, who can check their balance at the end of a transaction or at the time of a balance inquiry transaction.
Alternatively, it can be used as a means for transmitting and confirming variable information such as the deposit amount at the time of a deposit transaction to only the person in question.

〔Effect of the invention〕

As explained above, the present invention provides a speaker for voice guidance and an earphone jack, uses a voice synthesis generator, detects means for detecting that an earphone is inserted into the earphone jack, and uses this detecting means. A switching means that switches the audio from the speaker to the earphone when the insertion of the earphone is detected, and when the earphone is inserted, the input information by pressing the key of the operation section and the variable information of the transaction amount and balance at the time of deposit and withdrawal are voiced. Since the configuration includes a means for generating a voice from the voice synthesis generating device, it is possible to provide voice guidance on variable information while maintaining confidentiality to the device user.
/c allows visually impaired people and people with low vision who cannot read Braille to be guided so that they can operate the device accurately, which has the effect of making it possible for these visually impaired people and people with low vision to use the device. .

Additionally, it has the effect of making operations easier for visually impaired and partially sighted people who can read Braille by eliminating errors caused by misreading Braille, thus making it possible to greatly contribute to the social activities of these people. .

[Brief explanation of drawings]

FIG. 1 is a circuit block diagram showing an embodiment of an automatic transaction device according to the present invention, FIG. 2 is a circuit block diagram showing an embodiment of a conventional automatic transaction device, and FIG. 3 is an external appearance of the device shown in FIG. 2. FIG. 4 is a perspective view showing the external appearance of the embodiment shown in FIG. 1; FIG. 5 is an explanatory diagram showing schematic steps and examples of audio content that occur during a payment transaction according to the embodiment shown in FIG. 1; FIG. 6 is a flowchart showing an example of voice generation by key operations during a payment transaction. 2: Operation unit 3: Speaker 9: Main control unit to: CPU
11 Niprogram memory 12, 26: RAyr
13, 24: Floppy disk drive unit 17:
Earphone jack 19: Earphone 20: Detection circuit 22: Speech synthesis generator 27: Speech generating element 28:
Relay 28a: Switching contact patent Applicant Oki Electric Industry Co., Ltd. Hitachi Ltd. Fujitsu Ltd. Tateishi Electric Co., Ltd. Agent Patent attorney Takashi Kanakura 21N
Y Outline steps and constant content sequence of the student in Figure 1? Theory to show, 9" 1 5- Flowchart showing examples of voice production in Figure 1 6

Claims (1)

[Scope of Claims] 1. An automatic transaction device that includes an operation unit having keys for inputting transaction information and performs processing such as deposits and withdrawals and balance inquiries in response to key presses by a customer, a guidance speaker and an earphone jack; a voice synthesis generator; means for detecting that an earphone is inserted into the earphone jack; a switching means for switching so that the output is input from the speaker to the earphone; and a number corresponding to a key press on the operation unit when the earphone is inserted into the earphone jack, the amount handled at the time of deposit and withdrawal, and the balance amount. An automatic transaction device comprising means for generating the variable information as voice from the earphone via the voice synthesis generating device.