JPS619069A - Subscriber selection service control system - Google Patents

Abstract

PURPOSE:To cope with a change in a telephone terminal operating condition such as daytime, night or holiday and to attain decentralization of incoming traffic by selecting a terminal device possible for advanced call according to a time of the call generated and a predetermined table to an incoming call to a subscriber selection service group. CONSTITUTION:A hunting group is constituted shown in figure (a) and telephone sets A, C, E are defined respectively as pilots 1-3. Further, the time and pilot designation are defined shown in figure (b) and they are stored in an memory MM. If a call comes to the group at 11:00 AM, an incoming destination discriminating section HSW reads an incoming time from a clock TIMER, reads the memory MM and the pilot 1 to be reached at first from the both is selected. As a result, a hunting control section MHC selects the telephone set at first and if the telephone set A is in use, the telephone set B is selected. If the B is also in use, the telephone set C (or D...) is selected. If a call comes at 11:00 PM, the pilot 3 is selected similarly. As a result, the system is processed as if a group were constituted between the telephone sets E and F. Further, the chance of response of the telephone sets is uniformed by applying time designation to an odd and an even number of time.

Description

[Detailed Description of the Invention] [Industrial Field of Application] The present invention relates to a subscriber selection service control method for electronic exchanges, and in particular, in order to achieve effective and flexible operation for incoming calls. This invention relates to subscriber selection service control that can change the pilot terminal that starts subscriber selection service control depending on the time of day.

[Conventional technology]

The subscriber selection service function is for a call that comes to a visual number, prepare multiple terminals A, B, C, etc., connect to terminal A first, and if terminal A This is a service function of an exchange that connects to terminal B when it is in use, and connects to terminal C when terminal B is also in use, and is also called representative selection, etc., but hereafter referred to as hunting. .

There are two types of hunting services: a method in which hunting is always performed from a fixed terminal, and a method in which multiple pilot terminals are provided and hunting is performed from the terminal corresponding to each piwatt number. The biloft referred to here is a subscriber telephone that can be called first among a plurality of subscriber telephones (the subscriber telephone that is called first).

[Problem that the invention seeks to solve]

In all of the above hunting service methods, the first terminal that receives a call is always fixed, so in order to bypass the next terminal, it is necessary that the terminal is in use. The drawback is that it lacks flexibility in terms of terminal usage conditions and the effect of distributing incoming traffic.

[Means for solving problems]

A means for solving the problem is that in an exchange system having a subscriber selection service function and a time readable clock function, a memory having information on one or more first-come-first-served terminals in the subscriber selection service group is provided. , a time reading unit, a destination determination unit, and a table for specifying the first-arrival terminal according to the time, and a call that arrives to the subscriber selection service group is processed according to the time indicated by the time reading unit and the table. This is achieved by a subscriber selection service control method in which the destination determining unit determines the terminal that can arrive first and controls incoming calls.

[Function] 1 According to the present invention, for a call that arrives to a subscriber selection service group, the first available terminal is selected according to the time when the call occurred and a predefined table, and subscriber selection is performed from that terminal. We will be providing services during the day,
This has the effect of being able to respond to changes in telephone terminal usage conditions such as nighttime and holidays, and distributing incoming traffic, making it possible to realize a subscriber selection service with high operational flexibility.

〔Example〕

FIG. 1 is a schematic diagram illustrating an embodiment of a subscriber selection service control method according to the present invention.

FIG. 2 is a diagram showing an example of the configuration of a hunting group according to the present invention.

FIG. 3 is a diagram showing an example of a memory configuration regarding hunting time designation according to the present invention.

In the figure, NW is a network, CC is a central control unit, and SW
C is an exchange control unit, H'SW is a destination determination unit, MHC is a hunting control unit, TIMER is a clock, A-F are subscriber telephones forming a hunting group, and MM is a main storage device. The same symbols represent the same objects throughout all the figures below.

7.75. I77,? ' /lz -7' 4yoya2□
,□90. □''・A is defined, subscriber telephone A is defined as pilot 1, subscriber telephone C is defined as pilot 2, and subscriber telephone E is defined as pilot 3.

Also, as shown in Figure 3, the time is specified from 8:00 AM to 5:00 AM.
During OOPM, specify pilot 1, s:oopM
Specify Pilot 2 between ~910PM and 9:00PM
Between PM and 8: OOAM, it is defined that pilot 3 is specified, and these definitions are stored in the main memory MM as a table.
Store it in.

When defined like this, when a call is received to the hunting group at 11:OOAM, the destination determination unit H
3W operates to read the arrival time from the clock TIMER, further reads the table from the main memory MM, and selects pilot 1 to arrive first from the table and the current time.

As a result, the hunting control unit MHC is activated and, as shown in FIG. 2, first selects subscriber telephone A, and if subscriber telephone A is in use, selects subscriber telephone B. If subscriber telephone B is also in use, subscriber telephone C1D is selected as in the conventional hunting operation.

Also, when a call arrives at 11:00 PM, the destination determination unit H
3W operates and the clock TIMF, R receives a call. ゛Reads the time, further reads the table from the main memory 1MM, and selects the pilot 3 who should arrive first from the table and the current time.
Select.

As a result, the hunting control unit MHc is activated and incoming call processing is started from the subscriber telephone 5E, and processing is performed as if a group was formed between the subscriber telephone E and the subscriber telephone F.

As mentioned earlier, the time designation is stored in the main memory MM in advance by a command, but by setting the time designation to two types, odd-numbered times and even-numbered times, it is also possible to equalize the opportunities for subscriber telephones to respond. It is possible.

Further, flexibility can be provided by preparing several types of the above-mentioned tables and selecting and using an arbitrary table at any time.

Furthermore, the above explanation is based on the SR method (Sequence R
otation) as an example, but as is clear from the above explanation, the SB method (Switch Back)
It is also applicable to

〔Effect of the invention〕

As explained in detail above, according to the present invention, daytime, nighttime,
This has the great effect of being able to respond to changes in telephone terminal usage conditions such as holidays, and distributing incoming traffic, thereby realizing a subscriber selection service that is highly flexible in terms of operation.

[Brief explanation of drawings]

FIG. 1 is a schematic diagram illustrating an embodiment of a subscriber selection service control method according to the present invention. FIG. 2 is a diagram showing an example of the configuration of a hunting group according to the present invention. FIG. 3 is a diagram showing an example of a memory configuration regarding hunting time designation according to the present invention. In the figure, NW is a network, CC is a central control unit, and SW
C is the exchange control unit, H3W is the destination determination unit, h
MHC is a hunting control unit, TIMER is a clock, A-F are subscriber telephones forming the hunting group, and MM is a main memory.

Claims (1)

[Claims] In an exchange system having a subscriber selection service function and a time readable clock function, a memory having information on one or more first-come-first-served terminals in the subscriber selection service group, a time reading unit, a destination determination unit, and a table for specifying the first-arrival terminal according to the time, and for a call arriving to the subscriber selection service group, the destination determination section specifies the first-arrival terminal according to the time instructed by the time reading section and the table. A subscriber selection service control method characterized by determining a terminal and controlling incoming calls.