JPS6213148A - Extension representative selection system - Google Patents

Abstract

PURPOSE:To allow a multi-function terminal subscriber to arrange a representative of extensions as required for itself to a memory block by retrieving an idle extension subscriber in the order stored in the memory block by the dialing from a call button and selecting an idle extension found out at first. CONSTITUTION:Call buttons (DSS buttons) 1a and 2a corresponding to extensions are provided to the front face of multi-function terminal devices 1 and 2 and the memory block 4 is provided in a main storage device 3 corresponding to the buttons 1a, 2a. A maintenance personnel can register the memory block 4 from the maintenance console or the user can program directly from the multi-function terminal device. A central controller 6 stores extension subscriber information in the memory block 4 in the main storage device 3 in the designated order based on the operation information. When the button DSS0 of the multi-function terminal device 1 is depressed, the program references the memory block represented in the DSS0, calls an extension A at first and when a busy state is encountered, the selection is executed in the order of B and then C.

Description

Detailed Description of the Invention (Field of Industrial Application) The present invention relates to an electronic exchange that accommodates a terminal telephone that is a multi-function telephone, and more specifically, in the electronic exchange,
Concerning a hunting method for selecting an extension.

(Prior art) Conventionally, as an extension representative selection method, extension representative groups are defined, a memory block is provided for each group, and the selection order is registered as system data, starting with the first extension (pilot). There is a known method in which the extensions are selected in accordance with the selection order.

(Problems to be Solved by the Invention) However, in the conventional system described above, the selection order of extension subscribers is fixed in the system, and there is an inconvenience that the caller cannot select the extensions in the order desired.

SUMMARY OF THE INVENTION An object of the present invention is to provide an extension representative selection system that allows an extension subscriber to select air extensions in the order desired by the caller when calling another extension.

(Means for Solving the Problems) In order to achieve the above object, the extension representative selection method according to the present invention provides a call button on a terminal telephone in an electronic exchange, and stores information of a plurality of extension subscribers corresponding to this button. A memory block is provided, and the order in which extension subscriber information is stored in this memory block can be changed by a certain operation, and empty extension subscribers can be retrieved in the order stored in the memory block by making a call using the call button. It is configured to search and select the first extension found.

According to the above configuration, if the order in which the extension subscriber information is stored in the memory blocks corresponding to the call buttons is set in advance in an order according to the request of the caller, the air extensions can be selected in that order.

(Example) Hereinafter, the present invention will be explained in more detail with reference to the drawings.

FIG. 1 is a block diagram of the main components of an electronic exchange for explaining an embodiment of the extension representative selection method according to the present invention.

In the figure, terminal telephones 1 and 2 (hereinafter referred to as multifunction terminals 1 and 2) are housed in a switch 5.

General extension telephones A to A are also accommodated. On the front of the multi-function terminals 1 and 2, call buttons (hereinafter referred to as DSS buttons) la and 2a corresponding to extensions are provided.
A memory block 4 is provided therein.

There are three DSS buttons installed in each multi-function terminal, and corresponding memory blocks are provided.

Registration in this memory block may be performed by maintenance personnel from a maintenance console, or a user of a multi-function terminal may program directly from the multi-function terminal.

In this embodiment, the operation unit and the like for this purpose are not shown, but based on the operation information, the central control unit 6 controls the storage of extension subscriber information in the memory block 4 in the main storage device 3 in a specified order. Do this.

FIG. 2 shows an example of a configuration within a memory block.

The multi-function terminal 1 selects representatives in the order of A-+B-+O, D→E>F, G→H→I for DSS buttons 0, 1.2, respectively. Also, multi-function terminal 2 has DSS buttons 0 and 1.
．． 2, respectively 0→B −+A, F −+
Representatives are selected in the order of E-+D, I→H-)G.

When DSSo on multi-function terminal 1 is pressed, the program refers to the memory block indicated by DSSo in Figure 2, first calls extension A, and when it encounters a call during a call, selects in the order of B-+0. go.

(Effects of the Invention) As described above in detail, according to the present invention, a multi-function terminal is provided with a call button, and a memory block is provided corresponding to the call button, so that the multi-function terminal subscriber can store his/her own information in this memory block. This has the effect of allowing extension representatives to be set up as needed.

[Brief explanation of the drawing]

FIG. 1 is a diagram of a relay system of an electronic exchange for explaining an embodiment of the extension representative selection method according to the present invention, and FIG. 2 is a diagram showing an example of the configuration of a memory block in a main storage device. 1.2...Terminal telephones (multifunctional terminals) 1a, 2a...
・Call button (DSS button) A, -I...Extension subscriber °°°" 1 memory it (MEM)
. 4...Memory block 5...Switch 6...Central control unit (OPU) Patent applicant: NEC Corporation Representative Patent attorney: Hisashi Inoro, Figure 1, Figure 2

Claims (1)

[Claims] In an electronic exchange, a call button is provided on the terminal telephone,
A memory block for storing a plurality of extension subscriber information is provided corresponding to this button, and the order in which the extension subscriber information is stored in this memory block can be changed by a certain operation. An extension representative selection method characterized in that empty extension subscribers are searched in the order stored in a block, and the first empty extension found is selected.