JPH0681188B2 - Hold method for active call - Google Patents
Hold method for active callInfo
- Publication number
- JPH0681188B2 JPH0681188B2 JP60095109A JP9510985A JPH0681188B2 JP H0681188 B2 JPH0681188 B2 JP H0681188B2 JP 60095109 A JP60095109 A JP 60095109A JP 9510985 A JP9510985 A JP 9510985A JP H0681188 B2 JPH0681188 B2 JP H0681188B2
- Authority
- JP
- Japan
- Prior art keywords
- call
- terminal
- holding
- storage unit
- hold
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired - Lifetime
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/58—Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
Description
【発明の詳細な説明】 （産業上の利用分野） 本発明は電子交換機において通話中の呼を一時的に保留
する通話中の呼の保留方式に関する。BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a call holding method for temporarily holding a call in progress in an electronic exchange.
（従来の技術） 電子交換機において、通話中の呼を一時的に保留し、そ
の通話状態の端末を空き状態にすることは例えば多機能
電話機のように特殊機能を持つ端末によつてのみ実現可
能である。(Prior Art) In an electronic exchange, temporarily holding a call in progress and leaving a terminal in the call state in an idle state can be realized only by a terminal having a special function such as a multifunction telephone. Is.
（発明が解決しようとする問題点） したがつて、このような特殊機能を持たない一般電話機
を電子交換機の端末に用いている場合には、通話中の呼
を一時的に保留し通話中に使用されている端末を空きの
状態にする手段はなかつた。(Problems to be solved by the invention) Therefore, when a general telephone without such a special function is used as a terminal of an electronic exchange, a call in progress is temporarily put on hold and There is no way to keep the terminal being used free.
また、一般的に保留されている呼に応答するためには多
機能電話機のような端末であつても保留機能を設定した
端末以外は、ごく限られたグループに属する端末からし
か行なうことができないという制約があつた。In addition, in order to answer a call that is generally put on hold, even a terminal such as a multi-function telephone set can be made only from terminals that belong to a very limited group, except for terminals that have the hold function set. There was a restriction.
本発明の目的は上記欠点を除去するもので、電子交換機
において一般電話機からも通話中の呼を一時的に保留状
態にする操作ができ、保留操作を行なつた端末を空きの
状態にするとともに保留されている呼への再応答が可能
な端末に制限を加えないようにして呼の保留操作の機能
を高めた通話中の呼の保留方式を提供することにある。The object of the present invention is to eliminate the above-mentioned drawbacks. In the electronic exchange, a general telephone can be used to temporarily put a call on hold, and the terminal that has performed the hold operation can be put into an idle state. It is an object of the present invention to provide a call holding method for a call during a call in which the function of the call holding operation is enhanced by not restricting a terminal that can re-answer a held call.
（問題点を解決するための手段） 前記目的を達成するために本発明による通話中の呼の保
留方式は、電子交換機における内線端末間の通話中の呼
の保留方式において、交換機に収容される各端末対応毎
に保留呼記憶部を設け、着信端末の保留のための特番入
力等の操作により、前記電子交換機を制御する中央制御
部は着信端末対応の保留呼記憶部領域に相手端末の収容
位置情報を格納して相手端末を保留状態にし、前記着信
端末からの場合は特番入力等の操作により、前記着信端
末以外の他の端末からの場合は少なくとも着信した内線
端末番号入力の操作により前記中央制御部は着信端末対
応の保留呼記憶部をアクセスして保留呼の収容位置番号
を読み出し、着信端末も含めた他の端末と、保留されて
いる呼を接続するように構成してある。(Means for Solving Problems) In order to achieve the above object, a call holding method during a call according to the present invention is accommodated in an exchange in a call holding method during a call between extension terminals in an electronic exchange. A hold call storage unit is provided for each terminal, and the central control unit that controls the electronic exchange by inputting a special number for holding the receiving terminal stores the other terminal in the holding call storage unit area corresponding to the receiving terminal. The location information is stored and the other terminal is put on hold, and by the operation of inputting a special number from the receiving terminal, or by the operation of inputting at least the extension terminal number of the receiving terminal from the terminal other than the receiving terminal. The central control unit is configured to access the held call storage unit corresponding to the called terminal, read out the accommodation position number of the held call, and connect the held call to other terminals including the called terminal.
（作 用） 前記構成によれば電子交換機に収容される各端末の機能
とは無関係にその端末から保留操作ができ、また、いず
れの端末からも保留されている呼への再応答が可能とな
り、保留に関する操作機能が大幅に向上し本発明の目的
は完全に達成される。(Operation) According to the above configuration, the hold operation can be performed from that terminal regardless of the function of each terminal accommodated in the electronic exchange, and any terminal can re-answer a call held. , The operation function for holding is greatly improved, and the object of the present invention is completely achieved.
（実施例） 次に本発明の実施例について図面を参照して説明する。
第１図は本発明による通話中の呼の保留方式の実施例を
示す図である。(Example) Next, the Example of this invention is described with reference to drawings.
FIG. 1 is a diagram showing an embodiment of a call holding method for a call according to the present invention.
電子交換機は中央制御部（CO）５および記憶部（MM）６
を有し、内線電話機（Ａ）１、内線電話機（Ｂ）２、内
線電話機（Ｃ）３を収容している。The electronic exchange has a central control unit (CO) 5 and a storage unit (MM) 6
And has an extension telephone (A) 1, an extension telephone (B) 2 and an extension telephone (C) 3.
ここで各電話機のスイツチ（SW）４に収容されている位
置をそれぞれPort−0,Port−1,Port−ｎとする。Here, the positions housed in the switch (SW) 4 of each telephone are Port-0, Port-1, and Port-n, respectively.
記憶部（MM）は第２図に示すような構成で、各内線電話
機が収容されている位置、すなわちそのポートに対応し
て記憶領域（保留呼記憶部）が設定されており、各領域
には保留される呼対応の相手内線電話機の収容位置が格
納される。The storage unit (MM) is configured as shown in FIG. 2, and a storage area (holding call storage unit) is set corresponding to the position where each extension telephone is accommodated, that is, its port. Stores the accommodating position of the other extension telephone corresponding to the held call.
今、内線電話機１と内線電話機２が通話中であり、内線
電話機１が内線電話機２に対する呼を一時的に保留する
場合を想定する。It is assumed that the extension telephone 1 and the extension telephone 2 are currently in a call and the extension telephone 1 temporarily holds the call to the extension telephone 2.
内線電話機１はフツキング操作を行ない、続いて、予じ
め定められている保留のための特番をダイヤルをする。
この特番は図示しないレジスタに蓄積され、中央制御部
５の制御の下に記憶部６内の保留呼記憶部の内線電話機
１の収容位置対応の格納部（Port−０の格納部）に内線
電話機２の収容位置情報が格納される。これとともに中
央制御装置５は内線電話機２を保留状態にする。内線電
話機１には以上の動作完了に伴ない特殊音が返送され、
内線電話機１の通話者は呼の保留サービスが実行された
ことを確認できるので、オンフツクすることができる。
これにより内線電話機１は復旧し、自由に呼を起こすこ
とができる。The extension telephone 1 performs a hooking operation, and subsequently dials a predetermined special number for holding.
This special number is stored in a register (not shown), and under the control of the central control unit 5, the extension telephone is stored in the storage unit (port-0 storage unit) corresponding to the accommodation position of the extension telephone 1 in the hold call storage unit in the storage unit 6. The accommodation position information of 2 is stored. At the same time, the central control unit 5 puts the extension telephone 2 on hold. A special sound is returned to the extension telephone 1 upon completion of the above operation,
Since the caller of the extension telephone 1 can confirm that the call holding service has been executed, he / she can go on-hook.
As a result, the extension telephone set 1 is restored and can make a call freely.
この後、内線電話機１が特番をダイヤルすれば内線電話
機２に応答することができる。After that, if the extension telephone 1 dials a special number, it can respond to the extension telephone 2.
この特番は図示しないレジスタに蓄積され、この番号に
基づいて中央制御装置５は、保留呼記憶部の内線電話機
１に対応する格納部、すなわちPort−０の格納部をアク
セスし、この格納部より内線電話機２の収容位置情報を
読み出し、スイッチ４を制御して内線電話機１と内線電
話機２との間を接続する。This special number is stored in a register (not shown), and based on this number, the central controller 5 accesses the storage unit corresponding to the extension telephone 1 of the hold call storage unit, that is, the storage unit of Port-0, and from this storage unit. The accommodation position information of the extension telephone 2 is read out and the switch 4 is controlled to connect the extension telephone 1 and the extension telephone 2 to each other.
内線電話機１以外の例えば内線電話機３より応答する場
合は、応答するための特番に加えて内線電話機１の番号
をダイヤルすることになる。この番号は図示しないレジ
スタに蓄積され、中央制御装置５の制御の下に内線電話
機１から応答したと同様保留呼記憶部の内線電話機１に
対応する格納部、すなわちPort−０の格納部がアクセス
され、この格納部から内線電話機の収容位置情報が読出
され、スイツチ４を介して内線電話機２と内線電話機３
との間が接続される。この実施例ではスイツチ４に収容
される装置Ａ〜Ｎを電話機としているが、これらの一部
またはすべてが中継台である場合、またはトランクであ
る場合、それぞれが固有の番号を持つことにより、内線
電話機と全く同様な動作が可能で本発明による呼の保留
方式も用いることができる。When responding from, for example, the extension telephone 3 other than the extension telephone 1, the number of the extension telephone 1 is dialed in addition to the special number for responding. This number is stored in a register (not shown), and the storage unit corresponding to the extension telephone 1 of the hold call storage unit, that is, the storage unit of Port-0 is accessed in the same manner as when the extension telephone 1 responds under the control of the central control unit 5. Then, the accommodation position information of the extension telephones is read from this storage unit, and the extension telephones 2 and 3 are connected via the switch 4.
And are connected. In this embodiment, the devices A to N accommodated in the switch 4 are telephones. However, if some or all of them are relay stands or trunks, each has a unique number, so that the extension line is extended. The same operation as the telephone is possible, and the call holding method according to the present invention can also be used.
（発明の効果） 本発明は以上、詳しく説明したように各端末対応毎に保
留呼記憶部を設けることにより通話中の端末より保留に
すべき呼をその端末対応の保留呼記憶部に記憶させるこ
とができ、一時保留にされた呼に対しては保留にした端
末はもちろん他の端末からも応答が可能である。したが
つて、端末の種類によらず、容易に保留操作ができると
ともに他の端末からも保留にされた呼に応答できるとい
う保留のための操作性が向上するという効果がある。(Effects of the Invention) As described above in detail, the present invention stores a call to be put on hold by a terminal in a call in the hold call storage unit corresponding to the terminal by providing a hold call storage unit for each terminal. It is possible to respond to a call put on hold from not only the put-on terminal but also another terminal. Therefore, regardless of the type of the terminal, there is an effect that the holding operation can be easily performed and the operability for holding can be improved so that the held call can be answered from other terminals.
第１図は本発明による通話中の呼の保留方式の実施例を
示す交換機の中継方式図、第２図は記録部の保留呼記憶
部の構成の一例を示す図である。 1,2,3……内線電話機 ４……スイツチ、５……中央制御部 ６……記憶部FIG. 1 is a relay system diagram of an exchange showing an embodiment of a call holding system during a call according to the present invention, and FIG. 2 is a diagram showing an example of a configuration of a holding call storage unit of a recording unit. 1,2,3 ... extension telephone 4 ... switch 5 ... central control unit 6 ... storage unit
Claims (1)
呼の保留方式において、 交換機に収容される各端末対応毎に保留呼記憶部を設
け、 着信端末の保留のための特番入力等の操作により、前記
電子交換機を制御する中央制御部は着信端末対応の保留
呼記憶部領域に相手端末の収容位置情報を格納して相手
端末を保留状態にし、 前記着信端末からの場合は特番入力等の操作により、前
記着信端末以外の他の端末からの場合は少なくとも着信
した内線端末番号入力の操作により前記中央制御部は着
信端末対応の保留呼記憶部をアクセスして保留呼の収容
位置番号を読み出し、着信端末も含めた他の端末と、保
留されている呼を接続するように構成したことを特徴と
する通話中の呼の保留方式。1. In a method of holding a call during a call between extension terminals in an electronic exchange, a hold call storage unit is provided for each terminal accommodated in the exchange, and an operation such as inputting a special number for holding a receiving terminal is performed. The central control unit for controlling the electronic exchange stores the accommodation position information of the other terminal in the on-hold call storage unit area corresponding to the receiving terminal and puts the other terminal in the hold state. By the operation, at least from the terminal other than the receiving terminal, the central control unit accesses the holding call storage unit corresponding to the receiving terminal by at least the operation of inputting the extension terminal number of the receiving terminal and reads the accommodation position number of the holding call. , A call holding method during a call characterized by being configured to connect a held call to other terminals including a receiving terminal.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP60095109A JPH0681188B2 (en) | 1985-05-02 | 1985-05-02 | Hold method for active call |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP60095109A JPH0681188B2 (en) | 1985-05-02 | 1985-05-02 | Hold method for active call |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| JPS61253967A JPS61253967A (en) | 1986-11-11 |
| JPH0681188B2 true JPH0681188B2 (en) | 1994-10-12 |
Family
ID=14128687
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP60095109A Expired - Lifetime JPH0681188B2 (en) | 1985-05-02 | 1985-05-02 | Hold method for active call |
Country Status (1)
| Country | Link |
|---|---|
| JP (1) | JPH0681188B2 (en) |
Families Citing this family (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2519702B2 (en) * | 1987-01-30 | 1996-07-31 | 株式会社東芝 | Extension transfer system of private branch exchange |
| JPH03195165A (en) * | 1989-12-22 | 1991-08-26 | Taiko Denki Seisakusho:Kk | Holding and transferring system for exchange |
Family Cites Families (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JPS5924596B2 (en) * | 1980-03-18 | 1984-06-11 | 明星電気株式会社 | Central line holding system |
| JPS6072365A (en) * | 1983-09-28 | 1985-04-24 | Fujitsu Ltd | Call transferring system during speaking |
-
1985
- 1985-05-02 JP JP60095109A patent/JPH0681188B2/en not_active Expired - Lifetime
Also Published As
| Publication number | Publication date |
|---|---|
| JPS61253967A (en) | 1986-11-11 |
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