JPS61267450A - Facsimile response equipment - Google Patents

Abstract

PURPOSE:To discriminate quickly an equipment where a trouble occurs, without journal analysis by adding and synthesizing and outputting automatically information useful for trouble shooting for the occurrence of the trouble by a facsimile response equipment when a picture is outputted and reading out said information from the output picture. CONSTITUTION:When transmission of all picture information are terminated, a logical device address, the present time, an output channel number, etc. are taken out from an equipment information storage part 50 and are decomposed to a character font and are transmitted to a facsimile output part 70. The facsimile output part 70 converts transmitted character font information to a facsimile number and outputs it and transmits it to a terminal facsimile 110 through a switched line to output it to the screen. On the picture at this time, transmitted information of the equipment the first channel of the first facsimile equipment and the time are recorded besides a picture in a picture information storage part 1. If the M-th channel of the N-th facsimile response equipment is used, N and M are recorded.

Description

[Detailed Description of the Invention] [Field of Application of the Invention] The present invention relates to the RAS function in a facsimile answering device, and is particularly effective when there are multiple facsimile devices in the system and the device has a multi-channel output function. This invention relates to a facsimile answering device.

[Background of the invention]

As described in Japanese Unexamined Patent Publication No. 59-161179, the conventional apparatus converts code information sent from a host computer into a character image and outputs it as a facsimile signal.

When a failure occurs in a facsimile answering device, it is possible to detect most of the problems using hardware and software, but it is impossible to cover all of them. I don't understand the problem. Furthermore, even if a failure is detected by the failure detection mechanism, the output screen will serve as data for failure analysis. However, if there are multiple devices, or if one device has a mechanism that outputs multiple channels, it may not be possible to determine which channel of which device the output screen is from. It wasn't taken into consideration.

[Purpose of the invention]

SUMMARY OF THE INVENTION An object of the present invention is to provide a facsimile response device that eliminates the above-mentioned drawbacks and allows information such as a device number to be determined from a screen output from a facsimile terminal.

[Summary of the invention]

In searching for a faulty device in a facsimile answering device, the present invention focuses on the fact that the output terminal device is a facsimile machine, and the facsimile answering device automatically adds information useful for troubleshooting when a fault occurs to the screen.・The information is synthesized and outputted, and the information can be read from the output screen.0 [Embodiment of the Invention] An embodiment of the present invention will be described below with reference to the drawings.

10 is an image information storage unit that stores screen information to be output as a character code string; 20 is a host computer that sends the information stored in 10 to a facsimile answering device; A response device, 40 is a facsimile response device with a logical number N, 50 is a device information storage unit that holds device number 1 hour information, 60 is a common control unit that controls the entire facsimile response device, and 70 is given from the common control unit. 80 is a first channel facsimile output unit that converts the received character information into a facsimile signal and outputs it; 80 is a first channel facsimile output unit; 90 is an automatic transmission device for calling a target terminal facsimile; An example will be explained in which 100 is an exchange, 110 is a terminal facsimile, and output is performed using trunk number 1.

First, the host computer 20 checks whether information to be output exists in the image information storage section 10. If there is, the destination information of the information is extracted and the telephone number and trunk number to be called are sent to the automatic calling device 90. When the automatic calling device 90 receives and receives the information, it outputs a dial pulse or PB double signal using the designated trunk, calls the terminal facsimile, and when the connection is completed on the telephone line, the host computer 20 Let me know.

When the host computer 20 is notified of the connection completion from the automatic transmission device 90, it then transmits the first facsimile response device 5.
0 to output using the facsimile output unit 70 of the first channel. At the same time, the image information in the image information storage section 10 is sent to the first facsimile response device 30 in the form of a character code string. First facsimile answering device 30
The common control unit 60 in the main unit divides the sent character code string into character fonts and sends them to a designated output unit, that is, the facsimile output unit 70 of the first channel.

When all the image information has been sent, the logical device number, current time, output channel number, etc. are retrieved from the device information storage section 50 provided in the present invention, decomposed into character fonts, and sent to the facsimile output section 70. The facsimile output unit 70 converts the sent character font information into a facsimile number, outputs it, and transmits it to the terminal facsimile 110 through the public line. The terminal facsimile 110 assembles these signals and outputs a screen.

The screen at this time includes, in addition to the screen in the image information storage unit 10,
Information on the sending device, the first channel of the first facsimile device, and the time are recorded.

Needless to say, when the first channel of the Nth facsimile answering device is used, it is recorded as N and M, respectively. Furthermore, since a user in a place where a terminal facsimile machine is generally installed only needs the information in the screen information storage section 10, it is sufficient to replace this device information with symbols or the like in order to make it less noticeable.

As described above, according to this embodiment, it is possible to easily determine from which channel of which facsimile machine and when the screen was output just by looking at the screen output when various failures such as screen sagging occur, which makes maintenance easier. This has the effect of improving efficiency.

〔Effect of the invention〕

As is clear from the above description, according to the present invention, the device information of the facsimile answering device that outputs the screen from the screen output from the terminal facsimile, for example, the device number,
You can see the channel number etc. Based on this information, it is possible to quickly identify the faulty device without performing journal analysis or the like, which has the effect of greatly improving maintenance efficiency.

Furthermore, even when adjusting or periodically inspecting a facsimile answering device, the facsimile terminal is generally installed at a location away from the work place. Therefore, in the conventional technology, the procedure was to output the screen on one channel, check it, and then output it on the next channel after checking, but according to the present invention, information such as the output device and channel is displayed on the output screen. After outputting all channels, all the screens need to be checked at once, which has the effect of improving work efficiency.

[Brief explanation of the drawing]

The figure is a block diagram showing the configuration of an embodiment of the present invention. 10... Image information storage unit 20... Host computer 30... Facsimile response device (device number = 1) 4
0...Facsimile answering device (device number = N) 50.
...Device information storage unit 60...Common control unit 70...
Facsimile output unit (channel number = 1) 80...Facsimile output unit (channel number = M) 90...Automatic transmission device 100...Exchange 110...Terminal facsimile

Claims (1)

[Claims] A facsimile answering device that converts a character code string from a host computer into a facsimile signal and then outputs it to a facsimile terminal adds facsimile answering device information to the form to be output to the facsimile terminal, and from the screen output to the facsimile terminal, A facsimile answering device characterized in that it is possible to know from which facsimile answering device the facsimile was sent and the status of that device.