JPS60233769A - Seat reservation processor - Google Patents

Abstract

PURPOSE:To inform automatically a customer who is waiting for cancellation of reservation when the customer's seat is secured by cancellation, by registering the telephone number of said customer. CONSTITUTION:The reservation is started for train seats. When the number unreserved seats is smaller than the number of reserved persons, a request is fed to a terminal device 3 for input of telephone numbers of customers, etc. Then the telephone numbers, the number of persons, the data of operation, etc. are registered to a cancel waiting file within a memory 2. When the reservation is cancelled, a cancel waiting customer who desires the cancelled train is extracted. Then a seat file of the train is checked based on the number of persons desiring reservation to detect a customer the reservation is permitted. Then the permission of reservation is informed to the corresponding customer by telephone. In such a way, the information is transmitted automatically to a customer waiting for cancellation of reservation as long as the telephone number of the customer is registered. Thus, attains the effective control of reservation with customers who are waiting for cancellation of reservation.

Description

DETAILED DESCRIPTION OF THE INVENTION Technical Field This invention relates to a seat reservation processing device for processing seat reservations and cancellations for trains, etc.

Conventional technology and its drawbacks Conventionally, seat reservation processing devices for trains, etc. were not able to register passengers waiting for cancellation, so if a train becomes full during the reservation process, the passengers waiting for the reservation of that train to be cancelled. , the customer had to wait until the cancellation occurred at a place handling seat reservations, such as a train station, or make multiple phone calls to the place handling seat reservations until confirmation of the cancellation. As a result, the seat reservation process becomes complicated, and when there are many customers on the waiting list for cancellations, unnecessary one-time errors often occur and the process becomes difficult.

(C) Purpose of the Invention In order to solve the above-mentioned drawbacks, this invention registers the telephone number, etc. of a customer when there is a waiting list for cancellation, and automatically notifies the customer when a seat is secured due to cancellation. The purpose is to provide a seat reservation processing device that communicates.

(d) Structure of the Invention This invention provides a cancellation waiting file for storing passengers waiting for cancellation of train reservations, etc., a search means for searching the cancellation waiting file from the cancellation waiting file when a cancellation occurs, and the cancellation. The present invention is characterized by comprising means for storing that the seat that has been reserved has entered a reserved state again, and a means for transmitting to the customer searched for by the search means that the reservation has been made.

TELE EMBODIMENT FIG. 2 is a block diagram showing the configuration of a train seat reservation processing device which is an embodiment of the present invention. The terminal device 3 is equipped with a manual input device 5 display screen, a seat reservation ticket printing device, a terminal processing section, etc., and is installed at a place where seat assignments are handled, such as a station. Further, the terminal device 3 is connected to the CPU 1 and exchanges data with each other.

A train seat file and a waiting list file are allocated to the memory 2 connected to the CPUI.

Further, a modulator 4 connected to the CPUI modulates the output of the CPU 1 so that it can be transmitted over a telephone line, and sends it to a transmitter 5. The transmitter 5 transmits the information modulated by the modem 4 to the receiver 6 identified by the telephone number specified by the CPU 1. Receiver 6 is a telephone facsimile and automatically receives information sent from transmitter 5.

FIGS. 3A and 3B are diagrams showing the storage areas of the seat file and the cancellation waiting list file, respectively. Same figure (
In A), each record is composed of two rows of cars, seats (A, B, C, etc.), and a reserved flag, using the train operating system and train number as file names. In FIG. 3B, each record is composed of nine people operating the desired train and a telephone number.

FIGS. 1A and 1B are flowcharts showing the processing procedures of the CPUI and the terminal 3, respectively.

In the same figure (A), when a train seat reservation is started, a seat file for the train is created in step nl (hereinafter step ni is simply referred to as ni) and waits until data is input from the terminal 3 (n2 ). When data is input from the terminal 3, it is determined whether the data is for a seat reservation or a reservation cancellation, and if it is the former, the process proceeds to n4; if the latter, the process proceeds to lO (n3). In n4, the number of reserved seats on the train is read, and in n5, the number of vacant seats read in n4 is compared with the number of people who wish to make a reservation, and if the former is greater than or equal to the latter, the process proceeds to n6, otherwise the process proceeds to n8. . At n6, the reservation is established and a signal for permitting issuance of a seat reservation ticket is output to the terminal 3, the reserved flag of the record corresponding to the reserved seat is turned on (n7), and the process returns to n2. If the number of vacant seats is less than the number of people reserved at n5, the terminal 3 will request the customer's phone number to be input (n8), and if the phone number is input, the phone number will be 1 for the number of people and the number of the bus will arrive at 2. Register in the waiting list file (
n9).

On the other hand, if the data entered in n2 indicates a cancellation of a reservation, turn off the reserved flag of the record of the seat where the cancellation occurred (n l O), and extract passengers who wish to take the canceled train from the waiting list file. . The seat file of the train is checked using the extracted number of passengers who wish to make a reservation, and the passengers for whom the reservation can be made are searched for (nll). n11
corresponds to the search means of this invention. If there is no customer for whom the reservation has been made, the process returns to step n2. 12) If there is, information indicating that the reservation has been made is output to the modem 4 together with the customer's telephone number. 13) The reservation has been made. Turn the reserved flag on the seat record back on (n 14)
. Next, the record of the customer whose reservation has been established is deleted from the cancellation waiting file (n15) The process returns to n2. The above n13 corresponds to the transmission means of the present invention.

In the same figure (B), the customer's wishes are input into the terminal 3 (n 101) and transmitted to the CPUI (n 10).
2). It waits until there is a response from the CPUI, and if there is a response, its contents are received (n 103).

Determine whether the response content is permission to issue a designated ticket or a request to enter a telephone number, and if the former, enter n105; if the latter, enter n
The process proceeds to step 106. At n105, a designated ticket desired by the customer is issued. When you manually enter a phone number on n106, that phone number is transmitted to the CPUI (n106).
l07).

When processing a seat reservation using the seat reservation processing device configured as described above, even if there are no vacant seats on the train that the customer desires, if the customer also inputs his or her phone number at the same time, the customer will be registered as a waitlist and a cancellation will not occur. When the reservation is established, information regarding the establishment of the reservation will be automatically transmitted to the contact information at home or the like.

(Effects of the f1 invention As described above, according to this invention, if a reservation is not made, you will be registered as a waitlist for cancellation by simply inputting your phone number at the same time, and when a cancellation occurs and the reservation is made, it will be automatically registered.) Information about reservations being made is transmitted to contacts at home, etc., so customers on the waiting list no longer have to wait at stations, etc. or make multiple phone calls until a cancellation occurs and a reservation is made. This has the advantage of preventing business stagnation and unnecessary troubles.

[Brief explanation of the drawing]

Figures 1 (A> and (B) are flowcharts 1- showing the processing procedures of the CPU and terminal, respectively, of a seat reservation processing device that is an embodiment of the present invention. Figure 2 shows the configuration of the above embodiment. FIG. 3 is a block diagram showing the main parts of the memory of the above embodiment. 17 cPU, 2 memories, 3 terminals, 4 modem, 5 transmitter, 6 receiver. Application Person Tateishi Electric Co., Ltd. Agent Patent Attorney Hisao Komori Figure 1 (B) 21..1

Claims (1)

[Claims] (1) In a seat reservation processing device that processes seat reservations and cancellations for trains, etc. by turning on and off the reserved flag of the record of the reserved or canceled seat in the seat file, the customer waits for the reservation to be canceled. a search means for searching the cancellation list file for a customer waiting for cancellation when a cancellation occurs; and a communication means for informing the customer searched by the search means that the reservation has been made. and means for turning on the reserved flag.