JPH1093794A - Data distribution service method and facsimile data distributing device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To surely distribute transmitted FAX data to a staying guest by assigning a PBX dial-in number to a user, so as to retain transmitted FAX data by each PBX dial-in number. SOLUTION: When FAX data is sent from a line wire FAX terminal 1, a processor 22 adds a FAX data starting text to the head of digitized FAX data and a FAX data finishing text to the end and sends it to a FAX-storing device 3. A controller 32 stores FAX data in a storing part 33 with guest room data. The processor 22 releases the connection between the terminal 1 and the device 3 and connects an extension FAX terminal 5 and the device 3. The controller 32 transmits guest room data and the FAX data in the part 33 to the terminal 5, through a private branch exchange 2. As transmitted FAX data is added with related information and then printed, to whom the received FAX data has been addressed is easily identified.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a service for delivering data in an accommodation facility such as a hotel.
The present invention relates to a service for delivering facsimile (hereinafter, referred to as FAX) data.

[0002]

2. Description of the Related Art FAX data distribution currently performed at accommodation facilities such as hotels is performed by receiving facsimile data transmitted to a guest at a reception desk or the like and reading a destination from the received data. Data delivery, such as handing over to the appropriate guest, or installing a fax machine in each guest room, and using PB for the guest room line checked in by the guest
Data distribution is performed such that an X dial-in number is set and data from outside the hotel is directly received by each guest room, and if it is sent from outside the hotel before check-in or after check-out, it will be received by the front office fax machine. ing.

[0003]

According to the method described in the above, the person in charge at the front desk or the like reads the address written on the printed paper for all the received FAX data and checks whether the address is a reservation guest or a guest. It is necessary to find out which guest is out or in what room if you are currently staying, and hand it to the appropriate guest.

According to the method described above, a fax is sent directly to a guest who is currently staying in a guest room, but a facsimile received before the guest checks in or out is checked out.
It is necessary to determine before and after check-in from the address written on the printed page, and the frontman must check the address using a host computer or the like.

[0005] In any of the methods, when a large amount of FAX data is used, a burden is imposed on a person in charge and FAX data may be erroneously transmitted.

[0006]

In order to solve the above-mentioned problems, a fax data delivery apparatus according to the present invention comprises: means for assigning a PBX dial-in number to a user including a reservation person; Means for storing FAX data transmitted to each of the PBX dial-in numbers for each PBX dial-in number, means for extracting relevant information corresponding to the PBX dial-in number from the host computer,
The apparatus includes means for generating processed data obtained by adding the related information to the FAX data, and printing means for printing the processed data.

[0007]

FIG. 1 shows the configuration of an embodiment of the present invention. 1 is an external line FAX terminal that transmits FAX data from an external line to a FAX terminal of an accommodation facility extension line, 2 is a private branch exchange installed in a hotel, 3 is a FAX storage device, 4 is a host computer, and 5 is connected to the accommodation extension line. Extension FAX terminal.

Hereinafter, the configurations of the private branch exchange 2, the facsimile storage device 3, and the host computer 4 will be described.

The private branch exchange 2 includes a dial-in number receiving device 21 for receiving the PBX dial-in number, a processing device 22 for confirming the reception of the PBX dial-in number, and instructing the transmission unit to transmit and receive data to and from the FAX storage device. A storage unit 23 for storing received data, a communication unit 2 for transmitting and receiving data to and from the FAX storage device 3 and the extension FAX terminal 5
4. It is composed of a converter 25 for converting FAX data of a voice signal into a digital signal.

The facsimile storage device 3 includes a communication unit 31 for exchanging data with a private branch exchange or a host computer, instructing reception of data from the private branch exchange, instructing transmission of data to the host computer, or instructing the host computer to transmit data. Control device 3 for instructing reception of room data
2. Storage unit 33 for storing received data, storage unit 33
And a conversion unit 34 that converts a digital signal into a voice signal in order to print the data stored in the extension FAX terminal 5.

The host computer 4 receives the PBX dial-in number from the FAX storage device,
A communication unit 41 for transmitting to the X storage device, a control device 42 for instructing reception of the PBX dial-in number and transmitting the guest room data to the FAX storage device, and a storage unit 43 for storing all information of the hotel guest room are provided. It is configured.

Next, an operation performed before FAX data is transmitted from the external line FAX terminal 1 will be described.

When setting a PBX dial-in number,
The host computer requests a PBX dial-in number and a PBX dial-in number for a reserved guest from each guest room, and creates a dial-in number management table as shown in FIG.
The dial-in number management table is a table showing room data, which is related information, and the lodging information indicates whether the corresponding guest room has a customer (C / I) or not (OUT).
The flag indicates whether the customer's PBX dial-in number is valid or invalid.

When the host computer 4 receives a check-in of a guest room from a relay console (not shown) or a terminal of the host computer 4 itself, it notifies the dial-in number management table of the check-in. FIG.
Is a dial-in number management table when a user checks in the guest room 1001 in the dial-in number management table shown in FIG. The accommodation information of the guest room 1001 which is OUT in FIG. 2 is C / I in FIG.

FIG. 4 shows the dial-in number management table when a reservation is made in the guest room 1001 in the dial-in number management table of FIG. 2 and the customer uses the PBX dial-in number. The flag column in FIG. 2 is “invalid”, but the flag column in FIG. 4 is “valid”.

FIG. 5 shows a dial-in number management table when the reservation customer of FIG. 4 checks in. As in the case of FIG. 3, the lodging information becomes C / I, and at the same time, the dial-in number 111-1001 used at the time of reservation becomes the guest's dial-in number as it is. In FIG. 4, the guest's dial-in number is used. 111-0001 is used when a reservation customer who next makes a reservation for the room 1001 appears. The flag column is returned to "invalid".

Next, an operation after a call is transmitted from the external line FAX terminal 1 will be described. FIG. 6 shows a text sequence performed between the external line FAX terminal 1, the private branch exchange 2, the FAX storage device 3, and the host computer 4. The following description is based on FIG.

(1) Private branch exchange 60 When a call is transmitted from the external fax terminal 1, the processing unit 2
2 instructs the dial-in number receiving device 21 to receive the PBX dial-in number, and instructs the storage unit 23 to store the received PBX dial-in number.

Next, the processing device 22 instructs the communication section 24 to transmit the cabin data reading request text to the FAX storage device 3. Room data read request text is P
This is information including the BX dial-in number, and is information requesting the host computer 4 to transmit related information corresponding to the PBX dial-in number.

At the same time as the transmission of the cabin data reading request text, the communication unit 24 turns on the timer for a certain period of time. Before the timer expires, either the cabin data reading completion text from the FAX storage device 3 or the cabin data reading NG text is output. If no response is returned, the communication unit 24 instructs the processing device 22 to connect the external line to the facsimile. Both the guest room data reading completion text and the guest room data reading NG text are texts issued by the host computer 4 in response to the guest room data reading request text. The guest room data reading completion text indicates that the guest room data has been normally read from the host computer 4, and is information including room data corresponding to the PBX dial-in number. The guest room data reading NG text is a text indicating that the guest room data could not be read when the accommodation information is “OUT” and the flag is “invalid” or for some reason.

(2) FAX storage device 61 When the cabin data reading request text is sent from the private branch exchange 2, the control device 32 instructs the communication unit 31 to receive the cabin data reading request text, and stores the cabin data reading request text in the storage unit 33. Is instructed to store the PBX dial-in number included in.

Next, the control device 32 instructs the communication unit 31 to transmit the received cabin data read request text to the host computer 4.

Simultaneously with the transmission of the cabin data reading request text, the communication unit 31 rotates the timer for a certain period of time, and completes the cabin data reading from the host computer 4 or returns even if the cabin data reading NG text expires. If not, the communication unit 31 transmits the guest room data read NG to the private branch exchange 2.

(3) Host computer 62 When the cabin data read request text is sent from the FAX storage device 3, the control device 42 instructs the communication section 41 to receive the text.

After confirming the completion of the reception, the control device 42
The X dial-in number is checked in the dial-in number management table (FIG. 2) of the storage unit 43, and the corresponding guest room number and the guest room data indicating whether or not the guest is a reserved guest are read. If the guest room data cannot be read for some reason, the reading of the guest room data is NG.

Next, the controller 42 reads the cabin data reading completion text on which the cabin data is loaded when the cabin data can be read, and the cabin data reading NG text when the cabin data reading fails, The communication unit 41 is instructed to transmit the data to the facsimile storage device 3.

(4) FAX storage unit 63 When the cabin data reading completion text is sent from the host computer 4, the control unit 32 instructs the timer of the communication unit 31 to stop. The reception and storage of the room data by the storage unit 33 are instructed.

Next, the control unit 32 transmits the cabin data read completion text to the private branch exchange 2 via the communication unit 3.
Instruct 1

When the guest room data read NG text is sent, the communication unit 31 is instructed to transmit the guest room data read NG text to the private branch exchange 2.

(5) Private branch exchange 64 If the cabin data reading completion text or the cabin data reading NG text is sent from the FAX storage device 3, the processing unit 22 instructs the communication unit 24 to receive it. , And instruct the storage unit 23 to store the information.

Further, the processing unit 22 instructs the communication unit 24 to stop the timer and to transmit a FAX response request text to the external line FAX terminal 1.

Further, the communication unit 14 rotates a timer for a fixed time, and before the timer expires, the FAX terminal 1
If the AX response text does not come back, call the outside line FA again.
FAX response request text is transmitted to X terminal 1.

(6) Private branch exchange 65 When a FAX response text is sent from the external line FAX terminal 1, the processing unit 22 refers to the storage unit 23.

When the room data reading completion text is stored, the FA data is sent to the FAX storage device 3.
It instructs the transmitting unit 24 to transmit the X storage device response request text. At this time, the timer is also turned on for a certain period of time.
If the storage device response text does not come back,
The X terminal 5 and the outside line FAX terminal 1 are connected.

Also, when the guest room data reading NG text is stored, the extension FAX terminal 5 and the external
X terminal 1 is connected.

(7) FAX storage device 66 When the FAX storage device response request text is sent from the private branch exchange 2, the control device 32 instructs the communication section 31 to receive the FAX storage device response request text.

Next, the control unit 32 refers to the storage unit 33, and if the cabin data reading completion text is stored, the communication unit 31 instructs the private branch exchange 2 to transmit a response text.

(8) Private branch exchange 67 When a response text is sent from the FAX storage device 3,
The processing device 22 instructs the communication unit 24 to stop the timer, receive a response text, and transmit a response signal to the external fax terminal 1.

When FAX data is sent from the external line FAX terminal 1 in response to the response signal, the processing unit 22 causes the conversion unit 25 to convert the FAX data of the voice signal into a digital signal.

Next, the processing device 22 attaches a FAX data start text to the head of the FAX data converted into the digital signal and a FAX data end text to the end,
It instructs the communication unit 24 to transmit to the storage device 3.

(9) FAX storage device 68 When the FAX data start text is transmitted from the private branch exchange 2, the control device 32 receives the FAX data until the FAX data end text is transmitted to the communication section 31. To instruct.

Further, the control device 32 controls the digitized F
It is instructed to store the AX signal in the storage unit 33 together with the cabin data. FIG. 7 is a diagram showing the data structure at this time.

Next, the control device 32 instructs the communication section 31 to send a fax data reception completion text to the private branch exchange 2.

(10) Private branch exchange 69 If the FAX data reception completion text is sent from the FAX storage device 3, the processing device 22 instructs the communication portion 24 to receive the text and the storage portion 23 completes the FAX data reception. Instructs memorization of text.

Further, the connection between the external fax terminal 1 and the fax storage device 3 is released, the extension fax terminal 5 and the fax storage device 3 are connected, and a fax transmission request text is sent to the fax storage device 3.

(11) FAX storage device 70 When the FAX transmission request text is received, the control device 32 sends the room data and the digitized FAX data in the storage unit 33 to the conversion unit 34 and instructs the conversion unit 34 to convert the data into a voice signal. .

Further, the control unit 32 instructs the transmitting unit 31 to transmit the converted voice signal to the extension F via the private branch exchange 2.
The transmission is sequentially performed to the AX terminal 5.

[0048]

According to the present invention, since the related information is added to the FAX data transmitted to the guest including the guest of the accommodation facility and printed, the received FAX data is addressed to whom. Can be easily identified
The labor of a person in charge of handing over the received FAX data to the guest, such as a frontman, can be reduced.

[Brief description of the drawings]

FIG. 1 is a block diagram illustrating a configuration of an embodiment of the present invention.

FIG. 2 is an example of a dial-in number management table.

FIG. 3 is an example of a dial-in number management table when a guest checks in;

FIG. 4 is an example of a dial-in number management table when a dial-in number is assigned to a reservation customer;

FIG. 5 is an example of a dial-in number management table when a reserved customer checks in;

FIG. 6 is a text sequence performed between the external line FAX terminal 1, the private branch exchange 2, the FAX storage device 3, and the host computer 4.

7 is a diagram showing a data structure when a digitized FAX signal and room data are stored together in a storage unit 33. FIG.

[Explanation of symbols]

 Reference Signs List 1 external line FAX terminal 2 private branch exchange 3 fax storage device 4 host computer 5 extension FAX terminal 21 dial-in number receiving device 22 processing device 23, 33, 43 storage unit 24, 31, 41 communication unit 25, 34 conversion unit 32, 42 control apparatus

Claims (10)

[Claims] 1. A data delivery service method for a user of an accommodation facility, comprising: an identification code assigning step of assigning an identification code to each user; and receiving the identification code prior to receiving data. A data delivery method comprising: a user identification step for identifying a user to whom data should be transferred based on the data; and a data storage step for storing data separately for each user identified in the user identification step. Service method. 2. The data delivery service method according to claim 1, further comprising: receiving relevant information corresponding to the user identified in the user identification step either before or after the data storage step. An information adding step of generating processed data added to the data. 3. The data delivery service method according to claim 2, further comprising a printing step of printing the processed data. 4. The data delivery service method according to claim 1, wherein the identification code is PB.
A data delivery service method using an X dial-in number. 5. The data delivery service method according to claim 1, further comprising a reservation person who has reserved use of said accommodation facility as said user. 6. The data delivery service method according to claim 5, wherein the related information is any one of a user who is a reserved person who is not currently using the device, a user who is currently using the device, and a person who has used the device. A data delivery service method comprising information indicating that 7. The data delivery service method according to claim 1, wherein the received data is facsimile data. 8. A facsimile data delivery device used in an accommodation facility, wherein a facsimile data delivery device including a private branch exchange and a host computer for managing customers assigns a PBX dial-in number to a user including a reservation person. Means for storing facsimile data transmitted for the PBX dial-in number for each PBX dial-in number; means for extracting relevant information corresponding to the PBX dial-in number from the host computer; A facsimile data delivery device comprising: means for generating processed data in which the related information is added to data; and printing means for printing the processed data. 9. The facsimile data delivery device according to claim 8, wherein the related information is any one of a user who is a reserved person who is not currently using the device, a user who is currently using the device, and a person who has used the device. A facsimile data delivery device comprising information indicating that 10. The facsimile data delivery apparatus according to claim 9, wherein said printing means is provided in each guest room of said accommodation facility, and said user is a user who is currently using said related information. Means for printing the facsimile data or the processed data by a printing means of a passenger room.