JPS60193069A - Reservation system - Google Patents

Abstract

PURPOSE:To attain quickly the reservation in the order of desired reservation data when the reservation data more than the 2nd desires exist, by giving the priority to the retrieval of plural reservation data stored in a memory means. CONSTITUTION:Plural reservation terminals 11 are connected to a terminal controller 12, and the controller 12 is connected to a CATV sensor 2 via an MODEM13 and a bidirectional communication circuit 14. The sensor 2 contains an MODEM21, a circuit controller 22 connected to the MODEM21, a CPU23 and a reservation file 24 which records the reservation data. The terminal 11 contains a memory means which stores temporarily the input reservation data and a means which gives the priority to the retrieval of plural stored reservation data when the reservation data stored are plural. Thus the sensor 2 retrieves data according to the set priority.

Description

DETAILED DESCRIPTION OF THE INVENTION Field of the Invention The present invention relates to a reservation system for reserving accommodation at hotels, tickets for transportation such as trains and airplanes, seats at theaters, etc.

BACKGROUND OF THE INVENTION With the development of communication means, reservation terminals connected to reservation centers through two-way communication media are now available at railway stations, various travel agencies,
So-called online reservation systems, which are placed at airline reservation counters and the like, are becoming widespread.

By the way, in such an online reservation system,
4-Yancel of reservations and reservations are made frequently, and the reservation status changes every moment. For this reason, reservation data from the reservation terminal (data used to search for reservation availability and make reservations)
It is preferable that the input is performed quickly.

Considering the current reservation system, reservations are made as follows. Taking an airplane as an example, an operator of a reservation terminal at a reservation counter first manually enters reservation data for the aircraft requested by the customer from the reservation terminal. If the aircraft is full and cannot be reserved, the operator asks the customer for their second preferred aircraft and inputs the second preferred reservation data again from the reservation terminal. Therefore, it takes time and effort from the time the first desired reservation data is searched until the second desired reservation data is input. While this input operation is taking time, it is not uncommon for the customer's second desired reservation data to be entered first from another reservation counter and then the reservation is made. Also, while it takes time to enter the reservation data for the second choice, the reservation for the first choice is completed! In some cases, the reservation may be cancelled, and the reservation for the second choice may be made even though the reservation for the first choice has been cancelled.

Purpose of the Invention The present invention provides a reservation system that allows input of reservation data at the time of reservation, and in particular, when a customer has more than a second choice of reservation data, the reservation can be made quickly according to the order of the desired reservation data. is [1 target].

Structure and Effects of the Invention The structure of the present invention is as described in the claims, and its characteristics can be summarized as: a storage means for temporarily storing input reservation data in a reservation terminal; Second, when a plurality of reservation data are stored in the storage means, means is provided for giving priority to the search order of the stored data.

Therefore, in the system of this invention, for example, the customer's
The reservation data of the desired, second and third preferences can be entered at the same time from the reservation terminal. The reservation terminal prioritizes the search order of reservation data according to the customer's preference order, and the reservation center searches the data in order according to that order. It can be done.

Therefore, it is possible to create a system in which input of reservation data at the time of reservation is smooth and the customer can quickly make the desired reservation.

Hereinafter, one embodiment of the present invention will be described in detail with reference to the drawings.

DESCRIPTION OF THE EMBODIMENTS FIG. 1 is a diagram showing the system configuration of an embodiment of the present invention. In FIG. 1, reference numeral 1 denotes a configuration block of a terminal device installed at a travel agency or the like. Generally, a plurality of reservation terminals 11 are arranged in a travel agency, etc., and the plurality of reservation terminals 11 are connected to a terminal controller 12.
2 controls signal transmission to the reservation terminal 11.

The terminal controller 12 is connected to the C.DELTA.TV center 2 via a signal transmission and reception I[dem 13J3 and a two-way communication chair line 14.

The CATV center 2 has a modem 21 . for communicating with the line 14 . A line control device 2 connected to the modem 21
2. A CPU 23 d3 serving as the center of arithmetic control and a reservation file 24 for recording various reservation data are provided.

FIG. 2 is a perspective view showing an example of the reservation terminal 11. The reservation terminal 11 includes at least a CRT display and an f-spray 11 for displaying and reading various information.
1 and a 16th IC keyboard 112 for manually inputting data.

Figure 3 J3 and Figure 4 show the CRT of reservation terminal 11.
3 is a diagram showing an example of a display screen displayed on the display 111. FIG.

In particular, FIG. 3 shows the display screen when reservation data is input. The illustrated "reservation type 0OO50" represents the type of reservation for trains, airplanes, theaters, etc. [First choice] to "third choice" are the priority order of reservation desired by the customer. In each desired column, the "code" is a code number assigned in advance to the train, theater, etc. for which the reservation is made. "1st date and time" is the date and time desired by the customer, and "class" is, for example, A: 1st class for a train.
B: This indicates a distinction such as 2nd class, or in the case of a theater, the class of the seat. Further, "number of people" indicates the number of people who wish to make a reservation. The input of each of these reservation data is normally performed by a staff member (operator) of the reservation terminal 11.

Moreover, FIG. 4 is an example of a display screen of reservation results. This is the CA of the reservation data entered as shown in Figure 3 above.
This is a display of the search results at TV Center 2.

Displays rB-31 to [3-35J on the right side in FIG. 4 indicate reserved seat numbers.

FIG. 5 is a diagram showing an example of a reservation request message transmitted from the terminal block 1 (FIG. 1) to the 0ATV center 2 via the communication line 14. As shown in the figure, the reservation request message includes a personal identification code ■D.

Includes the number of reservations. The number of reservations refers to only the first choice, the first and second choice, or the first to third choice.
It represents the number of reservations prioritized by preference, such as whether there are three wishes.
For example, if there are three reservations from 1st to 3rd choice, each reservation code, reservation date and time, reservation class,
The number of people making the reservation will be transmitted.

FIG. 6 is a diagram showing an example of a reservation response message transmitted from the CA TV center 2 (FIG. 1) to the terminal block 1 side. This message includes a personal identification code ID, a reservation result indicating whether or not a reservation was made, and a reservation number if a reservation was made.

FIG. 7 is a flow diagram for explaining the operation of the system not shown in FIG. 1.

Next, the operation of this embodiment will be described based on FIG. 7 and with reference to FIGS. 1 to 6.

In the initial state, the reservation type, that is, the aircraft, is selected from the reservation terminal 11 (FIGS. 1 and 2).

Wait for reservation input for train, theater, etc. For example, when a reservation for "aircraft" is selected, a menu screen as shown in FIG. 3 is displayed on the CRT display 111 (second
(Fig.) Display on the top and have reservation data input. The operator receives the customer's first choice reservation data (code, date and time,
When the user inputs the information (class, number of people, etc.) from the keyboard 112 (FIG. 2), the reservation data is stored in a buffer (not shown) in the -H reservation terminal 11.

Next, the reservation terminal 11 determines whether the second desired reservation data is input. This determination is performed, for example, in the first
If the second desired reservation data is not input within a predetermined time after the completion of inputting the desired reservation data, it can be determined that there is no second desired reservation. Furthermore, after manually inputting the first desired reservation data, the operator can operate a reservation data input completion button (not shown) or the like, thereby making it possible to make a determination based on the operation.

When the second desired reservation data is input, data such as the code, date and time are stored in the buffer in the same way as the first desired reservation data. Then, it is further determined whether or not the third desired reservation data has been input. This determination is the second
This is done in the same way as the determination of whether or not reservation data has been input. If the third desired reservation data is available, the third desired reservation data is also stored in the buffer in the same manner as described above.

Note that if the second and third choice reservation data are not input, the above-mentioned operation will naturally be omitted.

After entering the reservation data, send 4 knees (
(not shown) is pressed. When the operator presses the send key, the three reservation data of the first to third choices stored in the buffer are sent via the line 14 (FIG. 1) as a reservation request message as shown in FIG. 5, for example. 0ATV center 2 and transmitted to the ATV center 2 all at once. As shown in FIG. 5, the first to third desired reservation data transmitted in bulk are arranged in the order of first preference to third preference and are prioritized.

CATVL! In the printer 2, the transmitted reservation data is sequentially searched in the reservation file 24 (FIG. 1) according to its priority order. If the first desired reservation data can be reserved, it is registered in the reservation file 24, and the second and subsequent desired reservation data are not searched. If the first desired reservation data cannot be reserved, a search is made to see if the 28th desired reservation data can be reserved in accordance with the priority order. If the second desired reservation data can be reserved, it is registered in the reservation file 24 and the search is completed. In this way, for example, three pieces of reservation data are sequentially searched according to the priority order, and once there is data that can be reserved, no subsequent search is performed for the desired data. The reservation process as described above is performed at the CΔTV center 2. The result is then sent back to the reservation terminal 11. Note that if all desired reservation data cannot be reserved, a notification to that effect is returned to the reservation terminal 11. The returned data at this time is transmitted as a reservation response message as shown in FIG. 6, for example.

The reservation terminal 11 receives the reservation response message and displays the result on the CRT display 111 (FIG. 2). Then, operator A confirms the reservation result with the customer, and -
If a reservation is made, a reservation ticket will be issued. If there is a ticket issuing device at the IC, for example, the reservation terminal 11, the reserved ticket may be issued by that device, or if there is no ticket issuing device, the Aberator may operate another device or issue the ticket by hand. You may. Then, it returns to the initial state.

In the above embodiment, when there is reservation data for the first to third choices, the three reservation data are collectively transmitted from the reservation terminal 11 to the CATV center 2. For example, among the first to third choice reservation data stored in the reservation terminal 11, the reservation data of the first choice is first transmitted to the CΔTV center 2, and the reservation terminal 11 transmits the result. If a reservation cannot be made, the second desired reservation data is transmitted to the CATV center 2 in order according to the priority order. The transmission may be made as follows.

[Brief explanation of drawings]

FIG. 1 is a block diagram showing the system configuration of an embodiment of the present invention. FIG. 2 is a perspective view showing a specific example of the reservation terminal 11. 3 and 4 are diagrams showing examples of display contents displayed on the reservation terminal 11σ) display,
In particular, Figure 3 shows the display when entering reservation data, and Figure 4 shows the display without showing the reservation result. 5 and 6 are diagrams showing an example of the message contents transferred between the terminal block 1 and the C△TV center 2. In particular, FIG. 5 shows the reservation request message, and FIG. indicates a reservation response message. FIG. 7 is a flow diagram for explaining the operation of this embodiment. In the figure, 1 is a terminal block and 2 is an OA TV. Center, 11 is a terminal reservation terminal, 14 is a two-way communication line, 23 is a CPU, 24 is a reservation file, 111
shows 1-display on C1-1° (2 other people) Figure 2 Figure 3 Figure 4 Figure 5 Reservation request message Figure 6 Pre-P] Oral message

Claims (3)

[Claims] (1) Equipped with a reservation terminal and a reservation terminal connected to the hint through a two-way communication medium, the user inputs desired reservation data through the reservation terminal and checks whether the person's horn data can be reserved or not. This is a reservation system for searching at a reservation center, and the inter-song reservation terminal device includes a data input means for inputting reservation data, a storage means for temporarily storing the input reservation data, and further, 1. A reservation system comprising, when there is a plurality of reservation data stored in said storage means, means for giving priority to the search order of the plurality of reservation data. (2) The reservation data given the priority is the first
The reservation data of the priority order is transmitted to the reservation center, the reservation center searches whether the reservation is possible or not, and is sent back to the reservation terminal, and the reservation data of the next priority order is transmitted, searched, and returned, and this is performed sequentially. , a reservation system according to claim 1. (3) The reservation data given the priority order is collectively transmitted to the reservation center, sequentially searched based on the priority order, and returned to the reservation terminal all at once. Reservation system as described in section.