JPS60146360A - Passenger information control system - Google Patents

Passenger information control system

Info

Publication number
JPS60146360A
JPS60146360A JP59001922A JP192284A JPS60146360A JP S60146360 A JPS60146360 A JP S60146360A JP 59001922 A JP59001922 A JP 59001922A JP 192284 A JP192284 A JP 192284A JP S60146360 A JPS60146360 A JP S60146360A
Authority
JP
Japan
Prior art keywords
ticket
seat
central processing
processing unit
passenger
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
JP59001922A
Other languages
Japanese (ja)
Other versions
JPH0719270B2 (en
Inventor
Kazuhiro Koyama
児山　一裕
Akio Otani
大谷　昭夫
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Hitachi Ltd
Original Assignee
Hitachi Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Hitachi Ltd filed Critical Hitachi Ltd
Priority to JP192284A priority Critical patent/JPH0719270B2/en
Publication of JPS60146360A publication Critical patent/JPS60146360A/en
Publication of JPH0719270B2 publication Critical patent/JPH0719270B2/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events

Abstract

PURPOSE:To retrieve the passenger information on unoccupied seats by storing the name, etc. of a user into a file in response to the seat information when a ticket is issued and supplying the seat information read out each appointed ticket into said file when the seat is occupied. CONSTITUTION:A central processor 1 allocates a seat number 204 when a ticket issue request 103 is supplied and stores a passenger number 201 as the seat data 22 in response to the corresponding seat. Then a ticket issue flag is change to ''1'' from ''0''. A ticket 7 is inserted to a ticket reader 5 in a check-in mode to perform the check-in procedure. Thus the processor 1 decides that a check-in flag 203 of the number 204 is already checked and changes the flag to ''1'' from ''0''. The data 22 is searched at the departure time point of the corresponding flight to detect the number 201 of the number 204 where a ticket issue flag 202 is set at ''1'' with the flag 203 set ''0'' respectively.

Description

【発明の詳細な説明】 （発明の利用分野〕 本発明は旅客情報管理方式に関し、特にオンライン座席
予約発券システムに関連して旅客の着席が問題となる座
席指定システムに好適な旅客情報管理方式に関するもの
である。DETAILED DESCRIPTION OF THE INVENTION (Field of Application of the Invention) The present invention relates to a passenger information management system, and particularly to a passenger information management system suitable for a seat reservation system in which passenger seating is a problem in connection with an online seat reservation ticketing system. It is something.

〔発明の背景〕[Background of the invention]

従来の鉄道の座席予約発券システム、あるいは。 Conventional railway seat reservation ticketing system, or.

航空機の座席予約システムにおいては、座席指定を旅客
情報と関係づけることなく行っている。このため、これ
らの座席予約（発券）システムにおいては、座席指定券
を発行した乗物が出発する時刻になっても未着席の旅客
に対して、該旅客を指名して呼出し等の案内を行うこと
ができず、サービスの低下、あるいは、出発を遅らせる
ことによるエネルギーの浪費等を招くという重大な問題
があった。In aircraft seat reservation systems, seat selection is performed without relating it to passenger information. For this reason, in these seat reservation (ticketing) systems, passengers who are not seated even after the departure time of the vehicle for which the seat reservation ticket has been issued are required to designate the passenger and provide guidance such as calling the passenger. This caused serious problems such as a decline in service and a waste of energy due to delayed departures.

〔発明の目的〕[Purpose of the invention]

本発明の目的は、従来の座席予約システムにおける上述
の如き問題を解消し、座席を予約済みでありながら未着
席の旅客を指名して呼出しを行う等の案内を可能とする
旅客情報管理方式を提供することにある。The purpose of the present invention is to solve the above-mentioned problems in conventional seat reservation systems, and to provide a passenger information management system that enables guidance such as designating and calling passengers who have reserved seats but are not seated. It is about providing.

〔発明の概要〕[Summary of the invention]

本発明の要点は、座席の指定を行う発券時に当該利用者
の氏名等の旅客情報を座席情報と対応付けてファイルに
記憶するようにし、一方、座席利用時に各指定券から読
取った座席情報を上記ファイルに入力することにより、
未着席の旅客情報を検索可能とした点にある。The main point of the present invention is that when a ticket is issued to specify a seat, the passenger information such as the user's name is stored in a file in association with the seat information, and on the other hand, when the seat is used, the seat information read from each reserved ticket is stored in a file. By inputting in the above file,
The point is that information on unseated passengers can be searched.

〔発明の実施例〕[Embodiments of the invention]

以下、本発明の実施例を図面に基づいて詳細に説明する
。Embodiments of the present invention will be described in detail below with reference to the drawings.

第１図は本発明を一般的な指定券予約発券システムに適
用した例を示す構成図である。図において、■は中央処
理装置、２は記憶装置、３は予約装置、４は発券装置、
５は券読取装置、６は照会装置を示している。FIG. 1 is a block diagram showing an example in which the present invention is applied to a general reserved ticket reservation/issuance system. In the figure, ■ is a central processing unit, 2 is a storage device, 3 is a reservation device, 4 is a ticket issuing device,
5 indicates a ticket reading device, and 6 indicates an inquiry device.

中央処理装置ｌは他の各装置の制御および座席の割付は
処理を行う機能を有し、記憶装置２との間でデータの読
出し、書込みが可能に構成されている。予約装置３は少
なくとも英数字が入力可能なキーボード３１と、該キー
ボード３１から入力される文字および上記中央処理装置
１から転送される文字が表示可能なＣＲＴ等の表示部３
２とから成っている。The central processing unit 1 has functions of controlling each other device and allocating seats, and is configured to be able to read and write data to and from the storage device 2. The reservation device 3 includes a keyboard 31 capable of inputting at least alphanumeric characters, and a display section 3 such as a CRT capable of displaying characters input from the keyboard 31 and characters transferred from the central processing unit 1.
It consists of 2.

上記予約装置３は、キーボード３１からの予約動作時に
、旅客の氏名、電話番号１年令等の旅客情報１０１を入
力し、中央処理装置１に転送するとともに、出発日時２
行先等の予約情報１０２をも上記キーボード３１から入
力し、中央処理装置ｌへ転送し、旅客の希望する便が予
約筒か否かの確認が可能な如く構成されている。The reservation device 3 inputs passenger information 101 such as the passenger's name, telephone number, and age when making a reservation from the keyboard 31, and transfers it to the central processing device 1.
Reservation information 102 such as the destination is also input from the keyboard 31 and transferred to the central processing unit 1, so that it can be confirmed whether the flight desired by the passenger is reserved or not.

発券装置４は磁気記録部を有する用紙に印字を行う印字
部４１と、磁気書込部４２とから構成されている。本発
券装置４は、予約装置３から中央処理装置１に予約済み
の旅客に対する発券要求１０３を行うことにより中央処
理装置１から出力される発券情報１０４を受信して、磁
気記録部を有する用紙に、印字部４１で印字し、磁気書
込部４２で磁気データ７１を書込んで券片７を出力する
機能を有するものである。The ticket issuing device 4 includes a printing section 41 that prints on paper having a magnetic recording section, and a magnetic writing section 42. This ticket issuing device 4 receives ticket issuing information 104 output from the central processing unit 1 by making a ticket issuing request 103 for a passenger who has already made a reservation from the reservation device 3 to the central processing unit 1, and prints the ticket issuing information 104 on paper having a magnetic recording section. , the printing unit 41 prints, the magnetic writing unit 42 writes magnetic data 71, and the ticket piece 7 is output.

各空港あるいはステーションに設置される券読取装置５
は、磁気読取部５１から構成されており、旅客が上記券
片７を挿入することにより該券片上の磁気データ７１を
読取り、磁気情報１０５として中央処理装置ｌに転送す
る機能を有するものである。Ticket reading device 5 installed at each airport or station
consists of a magnetic reading section 51, which has the function of reading the magnetic data 71 on the ticket 7 when the passenger inserts the ticket 7, and transmitting it as magnetic information 105 to the central processing unit l. .

照会装置６は、少なくとも英数記号が入力可能なキーボ
ード６１と、該キーボード６１から入力した文字、およ
び中央処理装置１から転送された種々のデータを表示可
能な表示部６２から構成されている。本照会装置６は、
各空港、ステーションに設けられ、便名等の出発情報１
０６を上記キーボード６１から入力することにより、当
該便が発堆済みであるにも拘わらず、チェックインが終
了していない旅客の旅客情報１０１を出力する機能を有
するものである。The inquiry device 6 includes a keyboard 61 on which at least alphanumeric symbols can be input, and a display section 62 on which characters input from the keyboard 61 and various data transferred from the central processing unit 1 can be displayed. This inquiry device 6 is
Provided at each airport and station, departure information such as flight number 1
06 from the keyboard 61, it has a function of outputting passenger information 101 of a passenger whose check-in has not been completed even though the flight has been deported.

第２図は前記記憶装置２のデータ構成の一例を示すもの
である。旅客データ２１は旅客情報１０１と予約情報１
０２とにより作成されるものである。予約時、旅客情報
１０１．予約情報１０２に対し、旅客番号２０１が付与
される。FIG. 2 shows an example of the data structure of the storage device 2. As shown in FIG. Passenger data 21 includes passenger information 101 and reservation information 1
02. At the time of reservation, passenger information 101. A passenger number 201 is assigned to the reservation information 102.

発券時、発巻要求により中央処理装置１は座席の割付け
を行う。すなわち、座席データ２２の座席番号２０４の
座席に対し旅客番号２０１を格納し、発券フラグ２０２
を′０′から’１’（発券流）にする。また、座席デー
タ２２のチェックインフラグ２０３は、磁気情報１０５
により、当該座席がチェックインされると、′０″から
′１′（着席流）となる。At the time of ticket issuance, the central processing unit 1 allocates seats in response to a ticket issue request. That is, the passenger number 201 is stored for the seat number 204 of the seat data 22, and the ticketing flag 202 is stored.
from '0' to '1' (ticketing flow). In addition, the check-in flag 203 of the seat data 22 is the magnetic information 105
Therefore, when the seat is checked in, the number changes from '0' to '1' (seated style).

第３図は上記各情報１０１〜１０６の転送フォーマット
を示す図である。FIG. 3 is a diagram showing the transfer format of each of the above information 101 to 106.

なお、上記旅客データ２１および座席データ２２は各便
ごとに各々のデータを格納可能とし、旅客番号２０１は
固有値として割付けられるものである。The passenger data 21 and seat data 22 can be stored for each flight, and the passenger number 201 is assigned as a unique value.

上述の如く構成された体実施例の動作を以下説明する。The operation of the embodiment constructed as described above will be described below.

一般の旅客は旅行代理店等にｇ！！置さ九た予約装置３
により、日付９便名等の予約情報１０２を入力し、予約
可否の問合わせを中央処理装置ｌに対して行う。中央処
理装置１は、入力された日付２便名に空席があるか否か
を判断し、空席があれば予約筒の回答を予約装Ｗ３に出
力する。予約筒の場合、予約装置３は旅客の氏名、電話
番号等の旅客情報１θ１を入力し、旅客データ２１を作
成する。General passengers should contact travel agencies, etc. ! Placed nine reservation device 3
, the reservation information 102 such as date 9 flight number is input, and an inquiry is made to the central processing unit 1 as to whether the reservation is possible or not. The central processing unit 1 determines whether or not there is a vacant seat on the input date 2 flight number, and if there is a vacant seat, outputs a reservation response to the reservation system W3. In the case of a reservation tube, the reservation device 3 inputs passenger information 1θ1 such as the passenger's name and telephone number, and creates passenger data 21.

次に、旅客は搭乗側の指定を受ける。これは予約装置３
から、旅客情報１０１．予約情報】０２を入力し、これ
により中央処理装置１に発券要求を行うことによる。中
央処理装置１は発券要求１０３が入力されると、座席番
号２０４を割付け、旅客番号２０１を当該座席に対応さ
せて座席データ２２に格納し１発券フラグを０′から１
″に変更する。Next, the passenger is designated by the boarding side. This is reservation device 3
From Passenger Information 101. Reservation information] 02 is input and a ticket issuance request is made to the central processing unit 1. When the ticket issue request 103 is input, the central processing unit 1 assigns a seat number 204, stores the passenger number 201 in correspondence with the seat in the seat data 22, and changes the ticket issue flag from 0' to 1.
”.

その後、中央処理装置ｌは、発券情報１０４を編集して
発券装置４に出力する。発券装置４は、上記発券情報１
０／Ｉのデータを印字するとともに磁気書込みを行い、
券ハフとして出力する。Thereafter, the central processing unit 1 edits the ticketing information 104 and outputs it to the ticketing device 4. The ticket issuing device 4 receives the above ticket issuing information 1.
0/I data is printed and magnetic writing is performed,
Output as a ticket.

旅客は、上記券片７の発行を受けると、当該側に搭乗す
るまで自由行動をとるが、チェックイン時、券読取装置
５に上記券片７を挿入することによりチェックイン手続
きを行う。券読取装置５は上記券ハフが挿入されると、
磁気読取部５１により磁気データ７１を読出し、中央処
理装置１に入力する。中央処理袋［１は上記磁気データ
７１により、座席番号２０４を知ることができるので、
当該座席番号２０４のチェックインフラグ２０３をチェ
ックイン済みとして、０′から１′に変更する。When the passenger receives the ticket 7, he or she can freely move around until boarding the plane, but at the time of check-in, the passenger inserts the ticket 7 into the ticket reading device 5 to complete the check-in procedure. When the ticket reading device 5 inserts the ticket huff,
The magnetic data 71 is read by the magnetic reading section 51 and input to the central processing unit 1 . Since the central processing bag [1 can know the seat number 204 from the above magnetic data 71,
The check-in flag 203 for the seat number 204 is changed from 0' to 1', indicating that the seat number 204 has been checked in.

当該側の出発時刻が来た時点で１．ＩＩ席指定を行った
旅客が全員チェックインしたか否かの確認は照会装置６
により行う。照会装置６は、当該便名を入力して出発情
報１０６として中央処理装置１に転送する。中央処理装
置ｌは」二記出発情報１０Ｇにより当該側の座席データ
２２をサーチし１発券フラグ２０２が１′（発券済）で
チェックインフラグ２０３が０′（チェックイン未完）
となっている座席番号２０４の旅客番号２０１を検出し
、該旅客番号２０１により、旅客データ２１の氏名、電
話番号等を照会装置６に出力する。When the departure time of the concerned side arrives, 1. To check whether all passengers who have reserved II seats have checked in, use the inquiry device 6.
This is done by The inquiry device 6 inputs the flight number and transfers it to the central processing unit 1 as departure information 106. The central processing unit 1 searches the seat data 22 for the relevant side based on the departure information 10G in ``2'' and finds that the ticket issue flag 202 is 1' (ticket issued) and the check-in flag 203 is 0' (check-in not completed).
The passenger number 201 of the seat number 204 is detected, and based on the passenger number 201, the name, telephone number, etc. of the passenger data 21 are output to the inquiry device 6.

第４図（Ａ）〜（Ｄ）に、中央処理装置１の、各単位動
作についての処理フローチャー１−を示した。FIGS. 4A to 4D show a processing flowchart 1 for each unit operation of the central processing unit 1.

上述の如き操作により、航空会社等の係員は簡単に、発
券済みであるにも拘わらず、チェックインをしていない
旅客を検索することができる。By the above-described operation, an airline company staff member can easily search for passengers who have not checked in even though their tickets have been issued.

なお、上記実施例においては、予約装置３と照会装置６
とを別の装置として説明したが、これらは構成要素が全
く同じものであり、同一装置を利用することが可能であ
る。In addition, in the above embodiment, the reservation device 3 and the inquiry device 6
Although these have been described as separate devices, they have exactly the same components and can be used as the same device.

また、上記実施例においては、券読取装置５が券片７か
ら読取るデータを磁気データとして説明したが、これは
磁気データに限られるものではなく、発券装置４でＯＣ
Ｒデータを出力し、券読取装置５が上記ＯＣＲデータを
光学的に読取る機能を有する如く構成することも可能で
あることは言うまでもない。もちろん、バーコード登用
いても良いことも言うまでもない。Further, in the above embodiment, the data read from the ticket piece 7 by the ticket reading device 5 was described as magnetic data, but this is not limited to magnetic data, and the ticket issuing device 4
It goes without saying that it is also possible to output the R data and configure the ticket reading device 5 to have a function of optically reading the OCR data. Of course, it goes without saying that barcodes may also be used.

〔発明の効果〕〔Effect of the invention〕

以上述べた如く、本発明によＪしば、座席の指定を行う
発券時に当該座席利用者の氏名等の旅客情報を座席情報
と対応伺けてファイルに記憶するようにし、一方、座席
利用時に各指定券から読取った座席情報を上記ファイル
に入力することにより、未着席の旅客情報を簡単な操作
で検索することが可能となり、旅客の乗遅れや１乗物の
出発遅れがなくなり、サービス向上、省エネルギーの両
面での顕著な効果を奏するものである。As described above, according to the present invention, when issuing a ticket to specify a seat, passenger information such as the name of the seat user is stored in a file in correspondence with the seat information. By inputting the seat information read from each reserved ticket into the above file, it becomes possible to search for information on unseated passengers with a simple operation, eliminating the possibility of passengers missing their seats or delaying the departure of a single vehicle, improving service and saving energy. It has remarkable effects on both sides.

【図面の簡単な説明】[Brief explanation of drawings]

第１図は本発明の一実施例を示す指定券予約発券システ
ムの構成図、第２図は記憶装置のデータ構成の一例を示
す図、第３図は各種情報の転送フォーマットを示す図、
第４図は処理フローチャートである。 ｌ：中央処理装置、２：記憶装置、３：予約装置、４：
発券装置、５：券読取装置、６：照会装置、７：券片、
２１：旅客データ、２２：座席データ。 ２０２：発券フラグ、２０３：チェックインフラグ。 第１図 第２図 第３図 第４図FIG. 1 is a block diagram of a designated ticket reservation and issuing system showing an embodiment of the present invention, FIG. 2 is a diagram showing an example of the data structure of a storage device, and FIG. 3 is a diagram showing a transfer format of various information.
FIG. 4 is a processing flowchart. l: central processing unit, 2: storage device, 3: reservation device, 4:
Ticket issuing device, 5: Ticket reading device, 6: Inquiry device, 7: Ticket piece,
21: Passenger data, 22: Seat data. 202: Ticketing flag, 203: Check-in flag. Figure 1 Figure 2 Figure 3 Figure 4

Claims (1)

【特許請求の範囲】[Claims] （１）予約発券状態および着席状態を記憶する記憶装置
と、上記記憶装置を参照して座席の割付けを行う中央処
理装置と、上記中央処理装置に少くとも個人旅客情報を
入力する入力装置と、上記中央処理装置により割付けら
れた座席を券片として出力する発券装置と、上記中央処
理装置に接続された照会装置と、搭乗時に上記券片から
座席情報を読出し上記中央処理装置に転送する券読取装
置とを有し、前記中央処理装置が座席番号と発券時に入
力される旅客情報と、搭乗時に前記券読取装置により読
取られる座席番号とを互いに対応づけて前記記憶装置に
記憶し、前記照会装置から未着席者の旅客情報を出力で
きるようにしたことを特徴とする旅客情報管理方式。(1) a storage device that stores reservation ticketing status and seating status; a central processing unit that refers to the storage device to allocate seats; and an input device that inputs at least personal passenger information to the central processing unit; a ticket issuing device that outputs the seats allocated by the central processing unit as ticket pieces; an inquiry device connected to the central processing unit; and a ticket reader that reads seat information from the ticket piece at the time of boarding and transfers it to the central processing unit. the central processing unit stores the seat number, passenger information input at the time of ticket issuance, and the seat number read by the ticket reading device at the time of boarding in the storage device in association with each other; A passenger information management method characterized by being able to output passenger information for unseated passengers.
JP192284A 1984-01-11 1984-01-11 Passenger information management system Expired - Lifetime JPH0719270B2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP192284A JPH0719270B2 (en) 1984-01-11 1984-01-11 Passenger information management system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP192284A JPH0719270B2 (en) 1984-01-11 1984-01-11 Passenger information management system

Publications (2)

Publication Number Publication Date
JPS60146360A true JPS60146360A (en) 1985-08-02
JPH0719270B2 JPH0719270B2 (en) 1995-03-06

Family

ID=11515082

Family Applications (1)

Application Number Title Priority Date Filing Date
JP192284A Expired - Lifetime JPH0719270B2 (en) 1984-01-11 1984-01-11 Passenger information management system

Country Status (1)

Country Link
JP (1) JPH0719270B2 (en)

Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4711994A (en) * 1986-01-17 1987-12-08 Princeton Synergetics, Inc. Security system for correlating passengers and their baggage
JPS633394A (en) * 1986-06-24 1988-01-08 オムロン株式会社 Passage managing system
US4931932A (en) * 1987-09-28 1990-06-05 Travelsoft, Inc. Computerized system with means to automatically clear and sell wait-listed customer reservations
US5151692A (en) * 1987-12-11 1992-09-29 Omron Tateisi Electronics Co. Boarding gate seat checkin apparatus and method
US5724520A (en) * 1993-06-08 1998-03-03 Anthony V. Pugliese Electronic ticketing and reservation system and method

Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4711994A (en) * 1986-01-17 1987-12-08 Princeton Synergetics, Inc. Security system for correlating passengers and their baggage
JPS633394A (en) * 1986-06-24 1988-01-08 オムロン株式会社 Passage managing system
US4931932A (en) * 1987-09-28 1990-06-05 Travelsoft, Inc. Computerized system with means to automatically clear and sell wait-listed customer reservations
US5151692A (en) * 1987-12-11 1992-09-29 Omron Tateisi Electronics Co. Boarding gate seat checkin apparatus and method
US5724520A (en) * 1993-06-08 1998-03-03 Anthony V. Pugliese Electronic ticketing and reservation system and method
US6094640A (en) * 1993-06-08 2000-07-25 The Pugliese Company Electronic ticketing and reservation system and method

Also Published As

Publication number Publication date
JPH0719270B2 (en) 1995-03-06

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