JPS6380363A - Reception system for aircraft seat reservation - Google Patents

Abstract

PURPOSE:To decrease the waiting time required at the time of seat reservation and the number of seat reservation counters by inputting information such as flight number being the content of a reserved storage medium generated by a flight number reservation device from an optional terminal for the reservation of the seat by means of the device. CONSTITUTION:In case of the reservation of flight number, a terminal 3 collates the reservation state at the installed position of the flight number reservation terminal 3. In this case, the departure date of an aircraft and number of flight are inputted from a control section 5 to send them to a flight number reservation management device 2, from which reservation information corresponding to the said flight number is received and displayed on a CRT 4. When the reservation is possible, the name and age or the like of passengers are inputted and sent to the device 2, and a magnetic card writer 6 issues an air ticket. In applying the seat designation, the content of reservation is inputted from the air ticket issued after the reservation of the flight name by a magnetic card reader/writer 12 of a seat designation terminal from an optional seat designation window of an air port at the date of departure to apply seat designation. Thus, the waiting time at the time of seat designation is relaxes to decrease the number of seat designation window.

Description

DETAILED DESCRIPTION OF THE INVENTION (Field of Industrial Application) The present invention relates to a seat reservation system, particularly a seat reservation reception system for an aircraft.

(Prior art) Conventionally, this type of aircraft seat reservation system first makes a reservation for the flight number of the aircraft before selecting the seat, and then a ticket with the date and time, flight number, user's name, etc. printed on it is issued. Present the ticket at a counter that only accepts seat reservations for the flight that is separated by destination and closest to the takeoff time, a certain amount of time before the departure time,
At the counter, a staff member checked the date and time, flight number, and name, and manually entered them into the terminal to select a seat.

(Problems to be Solved by the Invention) In the conventional seat reservation system described above, the reception counter for seat reservation is separated by destination, and the reception counter for only one VC flight is accepted for a certain period of time. If passengers are concentrated during a certain period of time between the start and end of reception for a single flight, a queue will form, leading to a drop in service. On the other hand, at other times of the day when passengers are most concentrated, there are not many passengers, which leaves the reception desk empty and results in wasted manpower. However, there is a drawback that if you accept the payment at any counter, there is a possibility that errors may occur in inputting the flight number, etc.

(Means for Solving the Problems) The aircraft seat reservation reception system according to the present invention accepts flight number reservations and outputs reservation details to a medium that can be automatically entered on another terminal. and a seat designation device that manually uses the flight number reservation information outputted from the flight number reservation device Vc from an arbitrary terminal to specify a flight number 1 passenger and designate a seat.

(Example) Next, an example of the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram of a seat reservation system according to an embodiment of the present invention. The system of the present invention includes the flight number reservation device 1 and the seat selection device 7 as described above, including the flight number reservation device IVi, and the flight number reservation management device 2 that manages the flight departure date and time of the aircraft and the reservation status corresponding to the flight number. and a plurality of flight number reservation terminals 3 for inputting and displaying data in the case of flight number reservation. The flight number reservation terminal 3 includes a cathode ray tube display (CRT) 4 for displaying data, and a control unit 5 that inputs passenger data and inputs and outputs reservation information to the flight number reservation management device 2Vc.
．． and a magnetic card writer 6 that writes and issues reservation details to a magnetic card-type airline ticket.

The seat designation device 7 includes a seat management device 8. which manages the seat designation status. and a plurality of seat selection terminals 9 for inputting and displaying data necessary for seat selection. The seat designation terminal 9 includes a CRTIO for display and a control unit 11 that inputs and outputs seat designation information to and from the seat management device 8. And read out the reservation details written on the ticket issued by the flight number reservation device 1, and answer the question of seat selection? : Consists of a magnetic card reader/writer 12 for writing.

The operation from reserving a flight number to specifying a seat in the seat reservation system configured as described above will be explained step by step.

When making a flight number reservation, the reservation status is checked using the flight number reservation terminal 3 at the location where the flight number reservation terminal 3 is installed. At this time, the takeoff date and time of the aircraft and the flight number are input from the control unit 5 and the flight number reservation management device 2
At the same time, the reservation information for the corresponding flight number is received from the flight number reservation management device 2 and displayed on the CRT 4. If there are vacant seats and a reservation can be made, the passenger's name, age, etc. are input and sent to the flight number reservation management device 2, and a flight ticket is issued from the magnetic card writer 6.

Next, to make a seat selection, enter the reservation details from the flight number reservation device from the magnetic card reader/writer 12vC of the seat selection terminal 9 at any seat selection counter at the airport on the day of takeoff. The flight number, passenger name, and age are specified, and CRTIOVC is displayed via the control unit 11 to reconfirm the number of passengers. Non-smoking seats required when making seat reservations,
Information such as the presence or absence of a companion is input from the control unit 11 and sent to the seat management device 8 along with the reservation details input from the airline ticket. The seat management device 8 updates the internally held seat reservation status data based on the sent information, and also sends a response of seat reservation information to the seat designation terminal 9. The seat selection terminal 9 returns the seat selection information on the ticket and completes the seat selection.

(Effects of the Invention) As explained above, according to the present invention, the flight number, passenger's name, age, etc., which are the reservation details at the time of flight number reservation, are automatically read out at the time of seat selection, and the seat can be seated without error at any counter. Since seat reservations can be made, the waiting time for seat reservations can be reduced and the number of seat reservation counters can be reduced.

[Brief explanation of the drawing]

FIG. 1 is a block diagram of an aircraft seat reservation system according to an embodiment of the present invention. l...Flight number reservation device, 2...Flight number reservation management device, 3...Flight number reservation terminal, 4.10...CRT,
5.11... Control unit, 6... Magnetic card writer, 7... Seat designation device, 8... Seat management device, 9... Seat designation terminal. 12...Magnetic card reader/writer.

Claims (1)

[Claims] A flight number reservation device that records and issues reservation details on a medium that can be automatically entered into another terminal at the time of flight number reservation, and a flight number etc. that is the content of the reservation recording medium issued by the flight number reservation device. An aircraft seat reservation reception system comprising a seat selection device that inputs information from an arbitrary terminal and performs seat selection.