JPS5951651A - Pickup control system - Google Patents

Abstract

PURPOSE:To reduce the service response time, by identifying whether or not a calling extension telephone and an extension telephone having an incoming call belong to the same pickup group, so as to prevent the deterioration in the complexity of the operation and malfunction of dial. CONSTITUTION:In take up a handset with a button of a BETi depressed, a calling signal and a button signal are generated from the BETi and the synthesis signal is transmitted to a calling monitor OWD monitoring the calling of an extension telephone fitted with key. The device OWD analyzes the synthesis signal and indentifies that a button signal is included and informs the generation of the button signal to a button signal detector BSD. The device BSD confirms that the BETi belongs to the same pickup group as a BET1, a button signal generated from the BET1 is used, a service data table is indexed at a device BSD, and the pickup of the BETi is indentified and a private branch exchange PBX responds instead of an incoming call to the BETi.

Description

[Detailed description of the invention]! 11. Technical Field of the Invention The present invention relates to a service system for filling machines, and more particularly to a pickup control system using a packing machine.

+21 ae US technology and problems f/f, as the future pink up 1flj method,
I hung up the handset and dialed the number 47 to pick up the private telephone number, and from there, I was answering on behalf of the other extension telephone number in the 4-group &. After confirming the 11th and 1st sound produced by the pickup, the pickup special number must be changed to J'L, so there is a lack of coordination, and since it involves extensive dial operation, there is a drawback that the pickup is likely to fail.

(3) Purpose of the Invention The purpose of the present invention is to solve the above-mentioned problems (when responding to an incoming call on behalf of an incoming call, it is possible to perform a relatively simple disguise without having to dial all the pick amplifiers). The pickup control method 1C, which is easy to operate and has excellent coordination, has 1J1 functions.

(4) In order to achieve the above-mentioned purpose, the Invention and Irrigation Headquarters, in order to achieve the above-mentioned purpose, accepts incoming calls to the built-in telephone from MIQt? In the case of AF, which has a service that allows answering on behalf of the customer, the means for detecting calls from a telephone is the same as the private telephone that made the call and the extension telephone that received the incoming call. How to determine whether it is a backup group or not?
I't 'dial a special number, etc., and dial another number'#
J')"11 jl A to 4Kt; ligo call J Koo name bow ability shall be all the features.

(5) Implementation of SaC’P’J The invention of sewage? ! :Example (Description from here)

The first chapter is the fruit of the present invention 7. V example extension with button: 1
Let's talk about 16 liters of bottles, and turn on the up control (1)
, see the diagram). In the figure "♂ (0 to 13ET, to 13
E 'I' z with button 1) J, Q, 17j:
l:: G machine, O'tV D is 2 from the extension packing machine with button.
・1': /, 1-: Send the call signal and button signal to t.
q out]・Ra call all "'r+1?, cb -J-'D '
y1vn"J";+l JJ2 JQ j'2, B
S D HAOW T) KA C) (1) The origin of δ, ii, the presence or absence of ii, and the presence or absence of 1 are all known.

Request 7 The extension telephone with a button has an incoming call (Iγ) of A+), an attendant with a button? I-Zan) Same pink up group boo as Yi (:(1') <5kan "Ha man;] Bonn 1
汀-4T・1]-目】also fi't, SDTke(,5
Internal exchange (this is all 1b special talent 1 in P B

Here, it is assumed that a pickup group kMi is formed from BET L to BETn, and when there is an incoming call to BETI, one of the BETs from BETt to BETn in the same pickup group. A case will be explained in which a telephone is picked up using a button-equipped extension telephone BETi. A call monitoring device that generates a call signal and a button signal from the BETi by lifting the handset while pressing the button on the BETi, and monitors the combined signal and the call origination of the extension IM filler with a button. Send to OWD.

The OWD analyzes all of the composite signals, identifies that a button signal is included, and then notifies the button signal detection device BSD of the occurrence of a button signal. The BSD fully confirms that the pickup request source BETi belongs to the same pickup group as the BETI, uses the button signal generated from the BETi to index the service data table in the BSD, and the BET i performs all pickups. After identifying this, the local converter PBX will proxy answer the incoming call to BET.

FIG. 2C shows another embodiment of the present invention, which differs from FIG. 1 in that it is possible to perform a pink-up by simply lifting the handset when operating a button.

■Here, E XT + to EXTz are extension telephones [4, EXT, to E XT n are extension telephones that make up the entire pickup group, OWD is EXT175
- This is a call monitoring device that detects a call signal generated from E X T z and monitors the call.

Therefore, when there is an incoming call to E
i becomes ready to perform the pink-up service. When one of the extension telephones EXTi from EXT2 to EXTn in the same big amplifier group picks up the handset,
All outgoing call signals were generated, and the outgoing call monitoring device OWD, which monitors outgoing calls from 119 telephones, received the outgoing outgoing call signal and knew that BET1 had made the call, and the pink-up requester. EXT i is EXT.

After confirming that the PBX is in the same pickup group as the PBX, the 1T/1 local PBX responds on behalf of the incoming call to the EXTR.

In the example, Fushi Vuchi + Iili, who is missing out on the pink up group! Attach one of the tun pastes (＋'＋
``I have a call'' weak content, all other internal heavy conversations in the same big up group (, 'ship has the disadvantage that services other than pink up will not appear, but the chance is even higher 1)
Another advantage is that additional parts such as buttons are not required.

(6) Effects of the Invention According to the present invention, instead of dialing the pickup special number T, a simple 19. Made by Lr. Since the pick-up can be performed by simply pressing 'f', it is possible to prevent the complexity of operation and erroneous operation of the dial, and also has the effect of speeding up the quick response of the service.

[Brief explanation of drawings]

Figure 1 is a +i'tff diagram that is an embodiment of the present invention, and Section 1a is a (τ4 diagram that is another embodiment of the present invention). OWD: call monitoring device, BSD: button signal Detection device, SDT: Service data table.

Claims (1)

[Claims] For an incoming call to extension 111L, the call is received by another phone +lJ in the same pickup group as the extension phone.
In a telephone exchange machine that has a service that enables proxy answering, there is a means for detecting a call from an extension telephone and a means for detecting a call from an extension telephone.
A method is provided to determine whether or not the telephone and the internal telephone that received the three incoming calls are in the same pickup group, so that an incoming call to a different internal telephone can be made without having to use the dialing function. A pickup control method whose main feature is to be responsive.