JPS5941224B2 - Message output control method - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION The present invention relates to a message output control method for controlling message output of an automatic transaction device.

Automated teller machines (hereinafter referred to as ATMs) automate counter operations such as payments, deposits, bookkeeping, and inquiries at financial institutions, but messages indicating operating procedures to customers (users) are displayed and audible. is output by . The ATM operating procedure is a series of steps in which each step indicates the next step, and a message is prepared for each step of the operating procedure. Conventionally, this series of message data is stored in an external storage device (such as a floppy disk device) of the ATM, and each time the control unit determines the data entered by the user's key operations (discrimination stage), the data is stored in the external storage device (such as a floppy disk device) of the ATM. The system accesses the storage device, retrieves a message (next procedure instruction) corresponding to the determination result, and outputs it on display or audibly. As is well known, external storage devices such as flat disk devices require a long access time to retrieve data. For this reason, in the conventional method, even if the user inputs the required data (PIN, amount, etc.) by keystrokes, it takes some time for a message to appear indicating the next step. There was a drawback that the process could not proceed. The present invention has been made to solve the above-mentioned drawbacks, and aims to provide a message output control method that facilitates prompt output of messages. The present invention has an input section, an output section, and a first storage device storing a message group instructing an input procedure, and each time data is input from the input section, an input procedure instruction corresponding to the input data is provided. In an automatic transaction device that retrieves a message from the first storage device and outputs it to an output section, the input section includes a first reading section for reading a passbook, a second reading section for reading a card, and an operation panel; a second storage device; and means for transferring the input procedure instruction message corresponding to the input data from the input section from the first storage device to the second storage device; Alternatively, when data is input from the second reading unit, the input procedure instruction message corresponding to the input data is transferred from the first storage device to the second storage device, and the data is input from the operation panel. This message output control system is characterized in that when the input data is inputted, an input procedure instruction message corresponding to the input data is retrieved from the second storage device and outputted from the output section. Hereinafter, the present invention will be explained with reference to the drawings.

1 and 2 are flowcharts for explaining one embodiment of the present invention, and FIG. 3 is a block diagram for explaining one embodiment of the present invention, in which 1 is a display section, 2 is a display control section, and 3 is a passbook,
4 and 6 are reading units, 5 is a card, 7 is an operation panel, 8 is a control unit, 9 is a memory, 10 is a floppy disk device, 11 is a speaker, 12 is an amplifier, 13 is an audio control unit, A, B,
Z is a message group, C is a control signal, D is a display signal, E,
F, G are input data, M1'M2f M3? M42M5ra M67M7, M8? M9? MIO? Mll la Ml2 la M
l3 is a message, R1tsuR2tsuR32R4? R5? R
6 pieces R7? R8? R97R1O is the root. FIG. 1 is a flowchart showing the operating procedure of the automatic transaction device, and as shown in the figure, the operating procedure has 10 routes from R1 to RIO.
It is organized by routes. For example, route R1 is a route for card-only transaction processing, and route R6 is a route for card and passbook transaction processing. Route R1 of card transaction processing proceeds to the next stage. according to route R
In other words, the card transaction processing route is composed of routes R1 to R. This route includes messages M1 to M, and each time the customer (user) operates the operation panel, this message is output (displayed, voiced) and instructs the next input procedure. In FIG. 1, the series of messages related to the first input is M1 to M7, and the flowchart in FIG. 2 is an enlarged view of this part. Messages M1 to M7 in FIG. 2 are stored in a floppy disk device in the automatic debit card device, and conventionally, each time the user inputs data by key operation, one message is sent.
It was extracted and outputted at each stage. As shown by numbers (1) to (4) on the right side of FIG. 2, it was necessary to access the floppy disk device four times for each data input. In the present invention, messages M1 to M7 are read out in advance to a random access memory, and each time data is input, messages M1 to M7 are sequentially read out from this random access memory and output. An outline of the above operation will be explained with reference to FIG.

The floppy disk device in FIG. 3 stores message groups A-Z. Message group A is composed of messages M1 to M7 shown in FIG. Conventionally, each time the input data G from the operation panel 7 was input, messages (M1 to M7) were taken out one by one from the floppy disk device and outputted (displayed, audible). In the present invention, when predetermined data (card identification code) is input,
A series of messages (M1 to M7) related to the predetermined data
) is read from the floppy disk device 10 and stored in the memory 9. Then, only the message M is read out from the memory 9 and displayed on the display section 1,
Also, the sound is output from the speaker 11. Next, when the password is input from the operation panel 9, the control unit 8 determines this, and if it is normal, issues a control signal C, reads out the message M2 (please enter the amount) from the memory 9, and displays it. output from part 1 and the speaker. As described above, the present invention
By storing a series of message information handled by automatic transaction equipment in random access memory,
This has the advantage of speeding up message responses to user key operations.

[Brief explanation of the drawing]

1 and 2 are flowcharts for explaining one embodiment of the present invention, and FIG. 3 is a block diagram for explaining one embodiment of the present invention, and the symbols used in the figures are as follows. . 1 is a display section, 2 is a display control section, 3 is a passbook, 4 and 6 are reading sections, 5 is a card, 7 is an operation panel, 8 is a control section, 9 is a memory, 10 is a floppy disk device, 11 is a speaker, 1
2 is an amplifier, 13 is an audio control unit, A, B, Z are message groups, C is a control signal, D is a display signal, E, F, G are input data, Ml, M2, M3, M4, M5, M62, M7, M8tsu M9ra MlOra Mlla Ml2'Ml3 is a message, R1? R2raR37R4? R5? R6? R7lR
8? R9? RIO indicates the route.

Claims (1)

[Claims] 1. Multiple types of input/output devices, a display means that changes the screen each time the input/output device is activated, and displays guidance on the screen for what the user should operate next, and all devices used for transactions. a first storage means for storing a plurality of input instruction messages corresponding to the guidance display screen; and a second storage means that is read every time the input/output device is activated and supplies the input instruction messages to the display means for display. a storage means, a transaction type designation means operated by a user to specify the type of transaction, and a transaction specified by the transaction type designation means corresponding to the transaction specified from the first storage means. control means for selecting and supplying a plurality of input instruction messages to the second storage means, and operating the input/output devices in an order corresponding to the specified transaction to execute the transaction. Message output control method.