JPS59168593A - Transaction processor - Google Patents

Abstract

(57) [Summary] This bulletin contains application data before electronic filing, so abstract data is not recorded.

Description

DETAILED DESCRIPTION OF THE INVENTION (Field of the Invention) The present invention relates to a transaction processing device such as an automatic teller machine in a bank, and particularly to one that displays the elapsed time during a transaction.

(Prior art and its problems) As is well known, transaction processing devices installed at bank branches etc. have display devices that instruct users on how to operate the devices.
In accordance with this, a predetermined transaction process is performed in response to a series of keystrokes from the keystroke machine operated by the user.

By the way, when customers hand over their passbook to a staff member at a bank counter and the staff processes the passbook, the customer can visually check the processing status, so even if the waiting time is a little long, it is not a big deal. Often not. On the other hand, with conventional transaction processing devices, operations are performed according to the instructions on the display device, but while the device is processing, a message such as “Communicating with the computer, please wait for a while” appears on the display device. Usually, the user believes the display and waits for the processing to be completed while facing the device.

In such cases, the user may become psychologically unstable, and although the processing time of the device is considerably shorter than that of a staff member doing it manually, the above-mentioned instability may occur. Therefore, people often experience what seems like a long waiting time.

Such problems have been one of the obstacles to introducing transaction processing devices to save labor at counter operations.

(Object of the Invention) An object of the present invention is to provide a transaction processing device that can relieve the psychological instability felt by users during waiting time.

(Structure and Effects of the Invention) In order to achieve the above object, the present invention utilizes the elapsed time by the timer means, such as a timer means that uses the first key human power as an argument for the elapsed time from the start of the processing operation. The invention is characterized by a display means for notifying the person.

According to this configuration, the user can see the time that changes from moment to moment and can clearly sense that the processing is progressing, and will not feel psychologically unstable during the waiting time. . In other words, the waiting time perceived by the user is consistent with the actual processing time of the VI device. This emphasizes the high-speed processing performance of the transaction processing device to users, and has the excellent effect of making it easier to shift counter operations to the transaction processing device and save labor at the counter.

(Description of Embodiment) Fig. 1 shows an automatic cash deposit and withdrawal machine (
The external appearance of the ATM (hereinafter abbreviated as ATM) is shown below.

The horizontal operation surface protruding from the front of this ATM1 displays operational guidance for customers, billing amounts and other input data entered by operating the function keys 4, other information to be communicated to customers, staff processing information, etc. A CRT 2 used for display is arranged. Adjacent to the left and right sides of this CRT 2 are function keys 4 used for selecting, canceling, confirming transaction processing, inputting unit of amount, etc.
is provided. Also, in the position in front of the right side of CRT2,
A numeric keypad 5 is provided which is used to enter a customer's unique password, billing amount, and the like.

Further, this operation surface is provided with a bill inlet/discharge port 3 for inserting bills in a deposit transaction and for returning bills when a cancellation input is made after inserting a deposited bill.

In addition, on the right side of the almost vertical operation surface of this ATM, there is a card insertion slot for inserting a magnetic card on which the personal code (PIN number, account number, etc.) of a customer eligible for banking transactions is magnetically recorded. 8, and a bill dispensing port 9 for discharging bills to be withdrawn during payment transactions.On the left side, there is a clerk key 6 for clerk operation, and a banknote discharge port for inserting and discharging bankbooks as well as statement slips. A passbook insertion lower used for the transaction is provided, and above it are provided a handling type 11 indicating that transactions are possible and a display 12 indicating the types of transactions that can be made.

FIG. 2 is a schematic block diagram showing the internal configuration of ATMI. ATM1 is controlled by CPU20. CPU
Reference numeral 20 denotes, as its input/output device, a bill dispensing machine 2 that discharges a predetermined amount of bill into the bill discharging port 9 in a payment transaction.
3, a slip issuing machine 24 that records transaction data such as transaction type, payment amount, deposit amount, etc. on a bank copy and statement slip to the customer for each transaction process; and a magnetic card inserted into the card insertion slot 8. A magnetic card reader 25 that reads Yudo information, prints each transaction data on the passbook, and reads or writes information recorded on the magnetic stripe attached to the outer surface of the cover of the passbook, or each page including the cover of the passbook. A bookkeeping device 4126 for reading barcodes without displaying a barcode, a key manual device 27 including a function key 4 and a numeric keypad 5, and a CRT.
2 and a one-second timer 2 according to the present invention.
9. CPU 20 is the master CPU,
A slave CPU may be provided to control each input/output device, and ATM 1 may be controlled by a master-slave system. This CPU 20 is
ROM21 that stores the program, transaction data,
It is equipped with a RAM 22 for recording data to be displayed on the CRT 2' and other data.

FIG. 3 is a diagram mainly showing the portions of the configuration of the AM 22 according to the present invention. This RAM 22 includes an area 31 for storing data to be transferred to the display device 28, an area 32 for storing time data counted by the timer 29, an area 33 for storing fixed character data, and an area 33 for storing variable character data. An area 34 is provided. In the communication area 31 with the display device, the start address and number of characters to be displayed on the CRT 2 are stored, and a J flag is provided to indicate that these have been set.

The time data area 32 contains the start line position data, the start digit position data, the character arc of TIME-, and the
Digit minute value data, : symbol data, and two-digit seconds 1111
- Udo is stored. ′? In other words, OR-"2 has 111Vl=01 in addition to the normal character display.
: Processing progress is displayed in the form of 25, and 1 interval is displayed as minutes and seconds.

FIG. 4 is a flowchart 211i created by FJI for controlling the CPU 20, which mainly shows the parts related to this invention, starting from C1.

In the first step 41, when the power is turned on, the CRT2
Well-known initial processing such as clearing the display and initializing the time data area 32 is performed.

At step 42, an idle display is displayed indicating that the transaction processing device is on standby.

In other words, the CRT2 displays "Welcome! Please insert your card, plus rTIME=○○:○○."
is displayed.

In step 43, key human power from the key human power device 27 is detected.

In step 44, timer 2 is activated in response to the first key input.
starts. In other words, communication area 3 with the display device
Make sure that the 1 character set flag is not set.
The start address and number of characters of the time i11 data area 32 are set in the character start address storage area and the number of characters storage area of the communication area 31 with the display device.
8, a display interrupt request is generated.

At step 45.46, the elapsed time from the time of the first keystroke until the completion of transaction processing is displayed. In other words, since the CRT 2 displays time that changes from second to second, the user can feel that the transaction processing he or she intended is progressing reliably, eliminating any sense of psychological instability. be done.

In step 47, upon receiving the completion of the transaction process, the two timers are stopped, the display interrupt request to the display device 28 is sent to the display device 28, and the character setting temperature flag in the communication area 31 with the display device is reset. .

As a result, the elapsed time of the floor plan processing is permanently displayed on the CRT 2 at an appropriate time, allowing the user to know specifically the processing time of the transaction processing device, and reaffirming the high speed of processing. That will happen.

After that, the CR-r 2 display is cleared and step 4
Return to 2.

(In the above embodiment, the time is displayed in numbers, but the present invention is not limited to this. For example, the elapsed time may be displayed in a bar graph format. Alternatively, the analog clock may be displayed with appropriate scales such as J: Una seconds ヱ1, and the sand layer may be moved sequentially between these scales.Furthermore, the elapsed time display may be displayed on the same display device as the other displays. However, it is of course possible to display these in minutes ( ).

[Brief explanation of drawings]

FIG. 1 is a perspective view showing an automatic teller machine according to an embodiment of the present invention, FIG. 2 is a schematic block diagram showing a control system of the above embodiment device, and FIG. 3 is a schematic block diagram showing the control system of the above embodiment device. FIG. 4 is a flowchart showing a portion of the control operation of the embodiment device according to the present invention. 1... Automated retirement money withdrawal machine 2... CRT 4... Function keys 5... Ten keys ~ 20... CPU 21... ROM 22... RAM 27... Key human power device 28... Display device 29... Timer patent applicant Tateishi Electric Co., Ltd. Figure 1 @ Figure 2 Figure 3 Figure 4

Claims (1)

[Claims] (1) In a device that performs predetermined transaction processing in response to a series of key inputs from a key input device, a timer means for counting the elapsed time from the start of the processing operation in response to the first key input; A transaction processing device comprising: display means for notifying a user of the elapsed time.