JPS5896386A - Ticket reservation issuing apparatus - Google Patents

Abstract

(57) [Summary] This bulletin contains application data before electronic filing, so abstract data is not recorded.

Description

DETAILED DESCRIPTION OF THE INVENTION Technical Field of the Invention The present invention relates to a ticket reservation issuing device for issuing reservation tickets for trains, buses, etc. Technical Background of the Invention In a conventional ticket reservation issuing device, a reservation clerk accepts a customer's reservation application and sends it to the reservation device. The reservation details are registered and the reservation number is notified to the customer, and then the customer presents the reservation number to the ticket issuing counter, and the issuing staff operates the ticket issuing device to reserve the ticket (hereinafter also referred to as a reservation ticket). 1 was about to be released.

Problems with the Background Art Conventional ticket reservation and issuance devices require the operation of staff members to issue reservation tickets, making it impossible to save labor, and when there are many people in charge of issuing reservation tickets. had the problem that long lines formed at the few counters right up until the departure of trains and buses, making customers feel irritated and easily causing problems with the staff. In addition, it has been expanded to eliminate the above problems by making it possible to issue reservation tickets without the need for staff operations.Automatic ticketing allows you to purchase train and bus tickets by specifying the destination and inserting the fare. Since the device is widely used, it is necessary to satisfy the need to reduce confusion in operation by making it possible to purchase a reservation ticket with almost the same operation as the ticket purchase operation using this automatic II ticket device. There wasn't.

Purpose of the Invention The present invention has been made based on the above-mentioned circumstances, and although it has a relatively simple configuration, it issues a reservation ticket through the same operation as the conventional automatic ticket issuing device. It is an object of the present invention to provide a ticket reservation issuing device that can reduce operational confusion.

SUMMARY OF THE INVENTION In order to achieve the above object, the present invention provides a destination designation section in a ticket issuing device connected to a reservation device in which reservation data is stored, and specifies a destination by manipulating the destination designation section. The system is configured so that a reservation ticket can be issued later based on the reservation data stored in the reservation device, and the reservation ticket can be issued by almost the same operation as conventional automatic ticket issuing devices. It is something to do.

EMBODIMENT OF THE INVENTION Hereinafter, an embodiment of the present invention will be described with reference to the drawings, taking as an example a case in which it is applied to a reserved seat ticket reservation issuing device for a bus. - FIG. 1 is a block diagram showing the system configuration of a reserved seat ticket reservation issuing device for a bus. This i-device consists of a reservation device 5 consisting of a control device 1 installed in a system center, a reservation inquiry device 7 installed in a plurality of bus terminals 4, and a ticket issuing device (hereinafter designated) installed in a plurality of bus terminals 4. The control device 1 and the reservation inquiry device 7 are connected by the data circuit 3 via the modems 2 and 9, and the control device 1 and the automatic ticket vending device 6 are provided. I place 6 is data line 3 via modem 2', 9'.
The system is configured by connecting.

This system configuration will be explained in further detail. The reservation inquiry device 7
The CRT display device 16 and the #Pass are operated by a staff member to reserve, inquire, and cancel reserved seat tickets for the first bus for each destination. It is a device that issues the first part of stamps such as seating charts for various areas, and sells reserved seat tickets for Elbaz when customers operate and insert coins. In addition, the control device IFi, a minicomputer 10 that controls this system, its main storage device 11, a magnetic disk device 12 that serves as an auxiliary storage device of the minicomputer 10,
It is composed of a floppy disk 16, a high-speed printer 14 that outputs control status, total data, etc., and a communication control device 15 that controls communication between the devices 6 and 7 installed at the bus terminal and the minicombiner 10. The system receives various data obtained by operating the reservation inquiry device 7 or the automatic reserved ticket vending device 6, and processes seat assignments for each bus, seat file searches, seating charts, sales reports, etc. There is no processing such as editing of forms, aggregation, and output of documents. The two magnetic disk devices 12 each store the same data, and one serves as a backup for the other. Here, bus schedules, fares, reservation data, and customer identification information (telephone number or name, reservation number, control program, and troubleshooting program) are stored.The floppy disk 16 is It stores the reservation file for the day.This is to ensure that at least the data for the day is preserved even if the system goes down. The high-speed printer 14 is used as a data input means when making changes.

This is a device used for the output of a force meter). Furthermore, in the event of a system failure, it is also possible to read the data on the floppy disk 16 with another computer, output the reservation status, and sell tickets based on the reservation table in the traditional way. Become. Note that the modems 2 and 9 are for private lines, and the modems 2', ? ' is for the public corporation line, and the data line fI! A Hiro branch amplification a18 is provided at the A30 branch point.

Next, details of the reservation inquiry device 7 will be explained with reference to FIGS. 2 to 4. FIG. 2 is a front view of the reservation inquiry device. This reservation inquiry device is installed on the desk 21 and
It is composed of a CRT display device 16, a printer 17 that prints out seating charts and the like if necessary, and a reservation inquiry device control section 24 that is provided at the bottom of the desk 21 and controls these devices. This reservation inquiry device is installed in the bus terminal, and its main tasks are to accept reservation requests and cancellation inquiries from users over the phone, and to print seating charts before departure to be handed to the driver. CRT display device 16
A display section 25, an operation section 26 located below the display section 25 and operated by a staff member, a speaker 27 adjacent to the display section 25, and an adjuster located below the speaker 27 for adjusting the volume. 28 and a power switch 29 for turning on and off the power to this reservation inquiry device.
The reservation inquiry device 7 shown in FIG. 3 has a reservation inquiry device control section 24.
The reservation inquiry device control unit 24 connected to the control device 1 of the center by the data line B is connected to the storage device 30.
connected to. Then, in operation s26, the information input from the control device 1 of the center is stored in the storage device 30 and outputted to the printer 17 and the display section 25.
FIG. 4 shows a plan view of the operating section 26. The operation section 26 is roughly book-type, with a departure station specification section 61 for specifying the earliest departure station for each direction, a ticket information specification section 32 for specifying ticket information other than the departure station, and entry of departure time, reservation number, etc. and a correction button 34 to correct the specified information.
It consists of The departure station designation section 61 has selection frames 35t arranged in 8 rows and 8 columns on each side, and has push buttons 36'ft above each frame 35. Moreover, this push button 3
A book 37 with a hole corresponding to 6 is provided, and the meaning of the push button 36 changes depending on the pages of this book 67.

A display corresponding to the push button 36 is displayed at the bottom of the GUT/3F0 frame 35.

Next, the operation method and operation of the reservation inquiry device #t7 having the above configuration will be explained. This device is operated by a staff member.
Reservations for reserved seat tickets for the earliest buses to various destinations,
In addition to the four passenger service operations of inquiries, cancellations, and changes, we will first explain the reservation operation, which allows seating charts to be printed using a printer. This is a business in which a reserved ticket is reserved before boarding the train, and the reserved ticket itself is not issued, but the reservation number is provided to the customer who has completed the reservation. The customer applies by contacting the bus terminal 4 with the date and time of use, number of tickets, etc. by telephone (not shown).

When the person in charge of the reservation inquiry device 7 receives the information, he uses the ticket information specifying section 32 and the numeric keypad 33 to set the departure date and time, and the number of tickets, and then inputs the customer's telephone number using the numeric keypad 63 and saves the book. The customer turns over the page 67 and operates the push button 56 to designate the departure station of the desired route. Since the specified information is displayed on the display section 25, the staff member operates a start button or a call button (not shown) after confirming that the settings are correct. If there is an error in the above operation, press the correction button 34 to make the correction. When the start button or call button (not shown) is pressed, the setting data is transmitted to the communication control device 15 of the control device 1 through the modem 9, data line 3, branch amplifier 18, and modem 2't-, as shown in FIG. The transmitted 0 communication control device 15 is the minicomputer 1
Transmit data to 0. Mini computer 10 has magnetic disk 1
2 reads and processes related data, and sends the setting data back to the communication control device 15 that received it. 0. The communication control device 15 sends it back to the reservation inquiry device 7. 0 The reservation inquiry device 7
If there is a vacant seat, the display section 25 (D) lights up and the reserved flight number, seat number, etc. are displayed on the display section 25 and the reservation process is completed.0The reservation number is the departure date, flight number, The seat number is displayed as a 7-digit consecutive number. 0 If the seat is full, the display section 25 will display "Closed".
is displayed. Then, every second, the departure time, flight number, and number of remaining seats of the bus with the desired number of remaining seats before and after the bus you applied for will be displayed.
One of the two 0-0 machines that alternately display and notify the number of machines.
When selecting a train, enter the departure time using the ticket information designation section 32 and the numeric keypad 63. If you want to change to another flight or cancel, operate the ticket information designation section 32' again to delete all setting data. Then, enter it again. A zero-order inquiry service will be described in which the reservation number is notified to the customer, and the reservation data corresponding to the reservation number and identification information of the customer, such as a telephone number, are stored in the magnetic disk device 12. This is done in almost the same procedure as the reservation process. First, an inquiry button (not shown) is pressed in the ticket information designating section 320. Next, the departure date and time are set, and the user turns over the page of the book 670 and presses the button 36 to designate the departure station. Thereafter, when a start button or call button (not shown) is pressed, these setting data are sent to the control device 1, a seat file search, etc. is performed, and the results are transferred to the user. and the display section 25
The departure date and time, flight number, etc. are displayed, and if the seats are full, ``Closed'' is displayed, and the inquiry process ends when the staff informs the customer of this result.

Next, I will explain the cancellation procedure (9). This is a task for canceling a reserved seat, and the user sets a cancel button (not shown) in the ticket information designation section 32, and then operates the numeric keypad 33f to input the reservation number. When the reservation number is input, the reservation number is displayed on the display section 25. After confirming this display, when a start button (not shown) is pressed, the data is transmitted to the control device 1i11 of the center. Control device 1
When the cancellation is completed, the next display, etc. displayed on the display section 25 disappears, and the cancellation is completed.

Next, we will explain the change operations. This task involves checking the boarding date, departure time, direction, etc. of the seat next to your reservation. This is what we do. This is done by pressing the change button (not shown) in the ticket information designating section '52, inputting the reservation number by operating the ten-Imaichi 36, and then pressing the start button (not shown). The reservation data in system 51V&1 is called up and the departure date and time, flight number, first seat number, number of adult tickets, number of child tickets, and departure station name are displayed on the display section 25.Next, you can change any of these displays. Only the dangerous items are reset via the ticket information designation s32, the numeric keypad 33, and the correction button 34. Then, by confirming these settings in the display section 25 and then pressing a start button (not shown), these data are sent to the control device 1 and changed. 0The seating chart is given to the bus driver just before departure.0To print out this seating chart, press the ticket information designation section 32 in the operation section 26.
Press the seat chart button (not shown), then press the departure time button (not shown), input the departure time using the numeric keypad 66, and press the start button (not shown) of the ticket information designation section 32 again.

This input information is sequentially displayed on the display section 25.
When the start button is pressed, the input information is transmitted from the reservation inquiry device control unit 24 to the control device 1 through the data line 6.Then, the control device 1 transmits seat data corresponding to the input data. The reservation inquiry device control section 24 transfers the data again to the reservation inquiry device control section 24 through the data line 5. The reservation inquiry device control section 24 stores the transferred data in the storage device 30 and displays it on the display gray 125.

The operator confirms from the display section 25 that this list is the vacant seat list for the flight to be departed from now on, and then operates the printer output button (not shown) in the ticket information designation section 32 to issue a printer output command. When the vacancy list is displayed, the control unit 24 outputs the vacant seat list stored in the storage device 60 by the grinter 17.The vacant seat list output by the grinter 17 is handed over to the driver at the time of departure.
The driver refers to this list and makes decisions such as permitting free passengers to ride and allocating seats.The speaker 27 is also used to provide audible guidance and warnings when an operational situation occurs. Then, the volume is adjusted using the regulator 28.Next, the details of the designated ticket automatic vending device 116 are #! Figure 5 (
α) will be explained with reference to (A) to FIG. FIGS. 5(g) and 5(b) are a front view and a W-side view of the designated ticket automatic vending device. Incidentally, the two-dot chain lines in FIG. 5 <h> indicate each mechanism housed inside the device. Further, FIG. 6 shows a detailed explanatory diagram of the operation surface shown in FIG. 5 (-). This designated ticket automatic vending device 6 is a device in which a customer inserts cash to purchase a ticket. The front operation surface 40 of the device 6 includes, from the top, a signboard 41, a guide plate 42, a cash input section 46, a purchase quantity specification section 44, a destination specification section 45, an outlet 46 for tickets, coins, etc., and a reservation number input section. 47, a response display section 78 for customer identification information is provided. The signboard 41 has an operation guide display s48 that displays whether the device is on sale or not, and a route display section 49 that displays the sales direction. When the device is in operation, the operation guidance display section displays the message ``On sale,'' and when the device is inoperable, displays the message ``Discontinued sale.''The route display section 49 displays the route name on the panel. The operation method of the guide grating 42 is explained in order from the top, and numbers 1, 2, and 3 are given in the order of operation.

Further, at the bottom of the guide plate 42, a warning display 50 such as "Stop using thousand yen bills" and "Please wait" is provided. The cash input section 43 includes a bill input slot 51 on the left side when facing the operation surface 40 and a coin input slot 52 on the right side. Further, on the right side of the coin slot 52, a display section 53 for displaying the amount of money inserted and the charge is provided. The number of purchased tickets designation section 44 displays the case where there is no late frost from the left side toward the operation surface 40, the no late frost display 54, the number of tickets for adults setting button 55, the number of children's tickets setting button 56, and seat tickets in the case of only seat tickets. A setting button 57 and a round trip ticket setting button 58 for purchasing a round trip ticket are provided. The destination designation section 45 has a route designation button 59 for designating a route (direction).
and a destination designation button 60 for specifying the destination. Destination designation buttons 60 are arranged separately, with buttons for setting destinations common to each direction and destinations for each direction.

Finally, there is a call button 61 at the bottom of this destination designation section 45.
, Ill erase button 62 is provided. The reservation number input section 47 is used to input the friend reservation number that will be displayed next time the reservation is made with the reservation confirmation device 7. This reservation number input section 47 is configured as a second keypad 63 for inputting a number. There is. A display 64 is placed near the numeric keypad 65 to display the identification information of the customer who is to be answered in response to the reservation number entered using the numeric keypad 65. A speaker 79 that displays information audibly is placed near the cash input section 43. Furthermore, a confirmation button 6 is pressed when the customer's job information displayed on the display 64 and the speaker 79 is correct.
5 is installed. In this embodiment, for example, the customer's telephone number stored in the magnetic disk device 12 at the time of reservation is used as customer identification information, and when the reservation number is entered using the numeric keypad 63, the reservation number is displayed on the display 64. is displayed, followed by the customer's phone number. Although the response display section 78 for customer identification information is configured by the display 64 and the speaker 79, it can also be configured by either one of them. In particular, if the customer's identification information is answered by voice, the customer's confirmation becomes extremely easy.

The inside of this device is shown from the top by the dashed line in FIG. 71, a safe 72, a power source 73, and a ticket vending machine control section 74 are installed. Figure #I7 shows the relationships among the various parts in the designated ticket automatic vending device 6 as a diagram. As shown in this figure, there is an attendant operation panel 66, a coin safe 67, a banknote mechanism 68, and a coin mechanism 69.
, production device 70, journal printer 71, electricity $72,
All internal mechanisms are controlled by the ticket vending machine control w574. The ticket vending machine control 1174 is connected to the center control device 1 through the data line 3t. Banknote mechanism 6
8, the coin mechanism 69 and the ticket making device 70 are the seventh
Bill slot 51 and coin slot 52 of operation surface 40 shown in the figure
A coin mechanism 69 is also connected to the oift discharge port 46 connected to the discharge port 46, and a storage device 75 is connected to the O1 ticket vending machine control unit 74 which discharges change and defective coins. A zero-other display 1176 for storing transaction information of the automatic designated ticket vending device 6 is provided on the operation surface 40 and is a general term for nine signboards 41, a guide plate 42, etc., and an operation section 77 is also provided on the operation surface 40 for inserting cash. 0 section 46, purchase quantity specifying section 44, destination specifying section 45, reservation number inputting section 47, etc., is a general term for 0 section 46, purchase number specifying section 44, destination specifying section 45, reservation number inputting section 47, etc. Also, in the internal mechanism of this designated ticket automatic vending device 6, the 0 ticket making device 70 has characteristics. The configuration diagram of the device 70 is shown in the eighth
Shown in the figure. g@Ticket device 70 has a four-circular ticket paper 80
It consists of a storage section 81 that stores the rolled ticket paper 80f: a processing section 82 that cuts the rolled ticket paper 80f into the length of the ticket, then prints and issues it. The storage section 81 includes a reel 83 for fixing the rolled ticket 80 to the ticket making device 70, a plurality of guides -284 for guiding the ticket stored in the reel 83 to the processing section 82, and It is comprised of a guide plate 85 that guides the ticket so that it is smoothly conveyed between guide rollers, and a detection device 86 that detects the presence or absence of the ticket. The processing section 82 includes a conveyance mechanism 87 that pinches and conveys the light layer of the ticket paper supplied from the storage section 81, and a cutter 88 that cuts the red paper fed out by the conveyance mechanism 87 to the length of the ticket. A first printing device 89 prints a pattern on the front side of the ticket after it is cut into lengths by this cutter 88, and a second printing device 90 prints a pattern on the back side of the base paper. It is comprised of a high-speed conveyance mechanism 91 that conveys the ticket at high speed toward the discharge port. Here, the transport mechanism 8
7t;! It is composed of a conveyance roller 92 and a pressure roller 93 facing the conveyance p-roller, and pinches and conveys the ticket paper 80 stored in the storage Wi81. The printing device 89 of N1 has a dot-type thermal head 94 and this thermal head 7) 9
4 and an opposing platen row 295, which thermally prints the surface of the ticket. The second printing device 90 also includes a dot-type thermal head 9.6 and a grating roller 97 facing the thermal head 96, and performs thermal printing on the back side of the ticket. The thermal heads 94 and 96 of both printing devices are configured to rotate in the directions of arrows 98 and 99, making it easy to remove jammed bills and dirt from the thermal heads. A high-speed conveyance mechanism 91, an enlarging high-speed drive roller 100, and a pressure roller 101.1 that faces the high-speed drive roller 2100 and conveys the next bill to be printed.
02, and a device 103 for distributing tickets into those to be released and those to be discarded, and a disposal box 10 for discarded tickets.
The conveyance roller 92 and grating rollers 95 and 97 housed in the 4 are driven by a motor 105, and the high speed drive roller 100 is driven by a motor 106. The conveyance path, the conveyance path between the high-speed conveyance mechanism 91 and the discharge port 86, and the conveyance path between the high-speed conveyance mechanism 91 and the jI raw shaft box 104 are equipped with ticket detection devices 107, 108, and 109, respectively. , to confirm the existence and passage of the ticket.Next, the operation and operation of the designated ticket automatic vending device 6 will be explained with reference to the flowchart shown in FIG. Figure 9 is a flowchart showing the operating method of this device.This device not only allows you to purchase reserved tickets by entering the reservation number, but also allows you to purchase Todoroki tickets without making a reservation. Tickets that can be purchased without reservation generally have a new I (I) for that direction at the time of purchase.
The 0 user who buys the ticket stands in front of the designated ticket automatic vending device 6 and first looks at the display on the guide plate 42. The 0 guide plate 42 provides instructions on how to operate the device, and the customer operates the device in accordance with the guide plate 42. I will do it. First, customers who have already made a reservation will be asked to enter their reservation number, and those who have not made a reservation will be asked to press the number button.Customers who have already made a reservation will be asked to press the number button 63 to enter their reservation number. The number is displayed on the display 64 and sent to the control device 1, and then the reservation data corresponding to this reservation number and the customer's telephone number are transmitted to the designated ticket automatic vending device 6. The transmitted telephone number is displayed on the display 64 and announced by the speaker 79. The customer confirms whether or not the telephone number is his/her own, and if so, presses the confirmation button 65. Destination specification section 4
5-1, press the desired destination designation button 60 to designate the destination ζ. When the destination is designated, the fare is displayed on the display section 53 based on the transmitted next-order data, and the customer inserts the fare into the bill slot 51 and coin slot 52 until the displayed fare is reached. The input fee is displayed on the display section 55IIC. When the input fee reaches or exceeds the ticket fee, the shutters (not shown) of the bill slot 51 and coin slot 52 close, making it impossible to insert any more tickets, and the ticket making device 70 operates to complete the reservation. The same number of tickets are printed in the same pattern on the front and back, and they are ejected from the ejecting section 46, including the coins.If the telephone number displayed on the display 64 and speaker 79 is not your own, then the numeric keypad 63, confirm the reservation number, and then enter the correct reservation number again to purchase the designated ticket.

On the other hand, customers who have not made a reservation operate the purchase number designation section 44 to designate the number of tickets for adults, number of children, seat tickets, and round trip tickets. After setting the number of sheets, the destination is set by the destination specifying section 45. If there is no late frost here, no late frost indicator 54
is displayed. When the destination designation section 45 is set, the fare is displayed on the display 56. The customer inserts charges through the bill slots 51 and 13i and the coin slot 52 until the displayed price is reached. When the fare input is completed, the ticket printing device 70 operates to print the set number of reserved seat tickets, and the print button 62 can be pressed at any time until the fare input is completed. If you have made a reservation to purchase a TE designated ticket, the reservation can be canceled by pressing the cancel button 62 after confirming that the telephone number is your own.

The bus seat reservation ticket reservation issuing device configured as described above allows the purchase of a reservation ticket by confirming one's own telephone number, specifying a destination, and inserting the fare. This operation is similar to the operation of conventional automatic IS devices in which the user specifies a destination and inserts a fee to purchase an unreserved 8-ticket ticket. Therefore, customers can purchase reservation tickets without any operational confusion.

It goes without saying that the above embodiment is an example, and each member may be replaced with another member having the same function. For example, in this embodiment, banknotes and coins are used for charge input, but the present invention is not limited to this, and it is possible to use a token card, credit card, etc. instead of charge input.

Effects of the Invention As is clear from the above explanation, the ticket reservation issuing device of the present invention has a relatively simple configuration, so the operation #1 is similar to that of conventional automatic ticket issuing devices. Book by! It has excellent effects such as being able to issue # and reducing operational confusion.

[Brief explanation of the drawing]

Fig. 1 is a block diagram showing the system configuration of a reserved seat ticket reservation issuing device for a bus which is an embodiment of the device of the present invention, Fig. 2 is a front view of the reservation inquiry device, and Fig. 3 is the system configuration of the mineral reservation inquiry device. Block IEI indicating. Figure 4 is a plan view showing the operation section of the reservation inquiry device. Figure 5 (b), ψ) is a front view of the designated ticket automatic vending device,
Figure 6 is a detailed explanatory diagram of the operation surface of the designated ticket automatic vending device;
FIG. 7 is a flowchart showing a method of operating the foot sole vending device in the designated ticket automatic vending device. 5... Reservation device, 6... Ticket issuing device (designated ticket automatic vending device), 45... Destination designation section.

Claims (1)

[Claims] a reservation device that accepts reservation data, determines a reservation number, and processes the reservation data and reservation number to be stored in a storage means; In the ticket reservation and issuance device, the ticket issuance device includes a ticket issuance device that issues a ticket corresponding to the reservation data upon receipt of the transfer of reservation data. A ticket reservation issuing device is characterized in that it issues a specified subsequent volume.