JPH11345370A - Sales managing device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a sales managing device capable of more enhancing the practical effect of point service. SOLUTION: The sales managing device is provided with a cumulative purchase amount holding means for storing or recording a cumulative purchase money amount till a last time commodity purchase for every customer, cumulative purchase amount calculating means for adding a this time purchase amount to the cumulative purchase amount which is stored or recorded in the holding means and calculating the new cumulative purchase amount and a point rate deciding means for holding a table to progress a point rate to be applied concerning the purchase with more than a prescribed amount each time when the prescribed amount reaches the ones of previously decided plural stages per cumulative purchase amount, collating the new cumulative purchase amount with the table and deciding the cumulative point rate in accordance with the reached prescribed amount.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a sales management apparatus for managing points given at the time of purchase.

[0002]

2. Description of the Related Art In recent years, it has become increasingly common to pay using a magnetic card when purchasing a product or receiving a service that does not involve the transfer of a specific product, such as car repair or insurance contract. I have. Department stores, chain stores, home centers, specialty stores, shopping centers, etc. issue their own cards and try to fix or demobilize customers through these cards. In order to fix or demobilize customers through their own card, of course, collect customer information such as what kind of product the customer purchased when, and what kind of product the customer wants Although it is important to accurately understand customer needs, it is also important to provide services such as providing discount coupons, service coupons, or gifts to customers who have purchased a certain amount of goods or more. Can be

However, a conventional company card is a magnetic card issued to a customer who purchases a product by credit, and is called a credit card. In other words, when a customer purchases a product, the customer presents the magnetic card and makes a credit purchase, and is used as a type of identification card that provides credit for determining whether the customer can purchase the credit. Was working. Thus, a credit card is required only for customers who purchase credit, and not for customers who only purchase cash. For this reason, it is not possible to give a customer who only purchases cash with a company card, and the customer who owns the company card can grasp the actual condition of credit purchase, but cannot grasp the situation of cash purchase. Therefore, department stores, chain stores,
In fact, home centers, supermarkets, specialty stores, shopping centers, and the like do not show sufficient effects to secure or demobilize customers by issuing and using their own cards.

[0004] Services such as providing prizes or providing service tickets to customers who have purchased a certain amount of goods or more are conventionally referred to as blue chips, green stamps, or the like in stores according to the purchase amount. Stamped printed matter was handed directly. However, customers who have received such stamped printed matter have to keep it affixed to a predetermined notebook or the like, and many people find this operation extremely cumbersome. For this reason, the service of handing out the stamp-like printed matter according to the purchase price of the product does not necessarily show a sufficient effect for fixing or immobilizing customers.

[0005] On the other hand, the applicant of the present invention, in Utility Model Registration No. 2544193, writes the total points on a magnetic card, and uses the magnetic card number used for purchase,
This time, we propose a sales management device that displays the points and the accumulated points on the receipt each time it is purchased, and the sales management device based on this invention actually operates at retail stores and has achieved commercial success.

[0006]

SUMMARY OF THE INVENTION An object of the present invention is to provide a sales management device capable of further improving the effectiveness of the above point service.

[0007]

This and other objects are achieved by the present invention which is defined below as (1) to (3). (1) An information reading function which is used together with a customer card capable of writing and recording information including at least a cumulative point and a card number specifying a customer, and reads out at least the cumulative point and card number information from the customer card. Calculation function, the function to calculate the current point according to the purchase amount this time, the function to add the current point to the total points up to the previous time and calculate the new total points, the current point column where the current points are described A function to issue a sheet having a cumulative point column in which a cumulative point column in which the cumulative points obtained by purchasing the predetermined period up to the present purchase including the current point is described, and information on the new cumulative point and the like. In a sales management device with a storage function for storing, the last product purchase for each customer Cumulative purchase amount holding means that stores or records the cumulative purchase amount up to the hour, calculates the new cumulative purchase amount by adding the current purchase amount to the cumulative purchase amount stored or recorded in the cumulative purchase amount holding means Means for calculating the cumulative purchase amount to be executed, and a table for progressively increasing a point rate to be applied to purchases for each predetermined amount or more when the cumulative purchase amount reaches a predetermined predetermined number of stages. A sales management device comprising: a point rate determining unit that determines a progressive point rate according to a predetermined amount reached by comparing the total purchased amount with the table. (2) The sales management device according to (1), wherein the sheet has a cumulative purchase amount display field in which the cumulative purchase amount is displayed. (3) A function of issuing a receipt in which general receipt items such as the current purchase amount are described, wherein the seat is issued continuously on the receipt. Sales management equipment.

[0008]

According to the sales management device of the present invention,
The accumulated purchase amount is compared with the above table, and every time the purchase amount accumulates to the predetermined amount, the progressive point rate can be automatically determined and applied, so that sales promotion and customer fixation (good at Since the customer can get more benefits), the effect is further improved, and the merits on the store side are great.

In Japanese Patent Application No. 55-47560 (hereinafter referred to as "known example"), the total purchase price is written on a magnetic card of a special standard, and the total purchase price for one year written on this magnetic card is determined. An electronic cash register for performing a service of presenting a prize is described. However, this technique merely writes the total purchase amount on a magnetic card of a special standard, and is not related to points given according to the purchase amount.

[0010]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS A preferred embodiment of the present invention will be described below with reference to the accompanying drawings. In the embodiment described below, it is assumed that the card member has a member card in which the member number and the total points are magnetically recorded in advance, for example. This member card may be any card as long as it can write and read information, but is preferably a magnetic card specified in the JIS standard that can withstand long-term use. It is preferable that this card can be used as a credit card.

FIG. 1 is a block diagram of a sales management device according to an embodiment of the present invention.

In FIG. 1, reference numeral 1 denotes a POS terminal device usually installed at each store or the like, and the POS terminal device 1 is connected to a store computer 2.
The store computer 2 includes a product master file F. The product master file F includes the product code Fa, a product name Fb, a normal unit price of the product, that is, a standard unit price Fc, and progressive point rate information (table) Fd. Is stored. As the progressive point rate information Fd, a predetermined amount (hereinafter, sometimes referred to as a hurdle amount) predetermined in several stages, for example, a cumulative purchase amount of 0 to 2
When the price is less than ¥ 100,000, less than ¥ 200,000, less than ¥ 500,000 and ¥ 1,000,000 or more, the point rate is 1%, 3%, 5%, and 6%, respectively.
%, 2.5%, 3.0%, 3.5%, and 4.0%, the progressive point rate and the cumulative period (the starting point and the period of the cumulative period) that increase progressively are held.

The progressive point rate information Fd as described above is:
For example, it is stored as a table as shown in FIG. Such a table is downloaded to each POS terminal device 1 and the point rate is determined by the POS terminal device 1.
It is preferably performed within. This table may be configured as a file separate from the product master file.

A host computer 4 is connected to the store computer 2 via a front-end processor 3. The merchandise master file F contains the front-end processor 3, host computer 4
May be provided. The above host computer 4
Is provided with a member data file 5, in which various data such as purchase information and points for each member are stored together with a member (card) number.

The store computer 2 (or front end processor 4, host computer 5,
Alternatively, the message for the card member “~ 200,000 yen points 1% 200,000 yen-less than 500,000 points 3% 500,000 yen-less than 1 million yen points 5% 1,000,000 The message to be printed on the receipt, such as “6% or more of points, 6% or more” is stored in advance.

The POS terminal 1 has a key input device 6 provided with various keys such as numeric keys, and is attached to each product.
Various input devices of a barcode scanner 7 for reading a barcode B indicating product information (including a unit price) such as a product code, and a card handling device 8 for reading a member (card) number recorded on a card C Is connected. The card handling device 8 is desirably a reader / writer that can also write information on a card.

The POS terminal 1 is further connected to a printer 9 for printing a receipt R or a slip handed to a customer at the time of purchase.

Next, the operation state of the apparatus when the customer is a card member and the receipt issued at that time will be described. The total purchase amount up to the previous purchase is 17
It is assumed that the price is 8,621 yen, the cumulative number of points is 1,786 points, and the total purchase price this time is 9,033 yen. Further, it is assumed that the customer card C records the above-mentioned total purchase amount, the total purchase amount update date, the total points, the total point update date, the member (card) number, and the like.
Further, as the point rate, information on the progressive point rate having the contents shown in FIG. 2 is stored as a table.

First, the card handling device 8 reads the member (card) number from the presented member card C, confirms that the card is a card member, and also updates the total purchase amount, the total purchase date update date, and the total Read the point and cumulative point update date. Next, the merchandise code of the purchased merchandise is input to the PO
Input to the S terminal device 1.

[0020] The POS terminal 1 transfers the product code to the store computer 2. The store computer 2 reads a product name, a standard unit price, etc. of the product from the product code from the product master file 3,
These data are transferred to the POS terminal 1.

The POS terminal device 1 first calculates the total purchase amount based on the transferred product data. The total purchase price this time was 9,033 yen. At the same time,
Points are determined by comparing the total purchase amount of 178,621 yen up to the last purchase with reference to the table. The point rate was 1%. Next, 90 points are calculated this time by multiplying the total purchase amount by 1%. Thereafter, the total purchase amount of this time is added to the total purchase amount of 178,621 yen up to the previous purchase to calculate a new total purchase amount of 187,654 yen. Further, the current point 90 points are added to the previous total points of 1,786 points to calculate a new total points of 1,876 points.

The new cumulative purchase amount of 187,654 yen may be used to calculate how long the purchase should be made in order to increase the point rate, as described in a receipt described later. At this time, the applied point rate is actually
May be displayed.

Also, the point rate to be applied this time is
Record or memorize it in the customer card or member data file, apply this point rate for this purchase, and compare the new cumulative purchase amount to the point rate in the next stage based on the table. When it is determined whether or not the point rate should be the next point rate, the customer card is determined in accordance with the amount by determining the progressive point rate and applying the new point rate from the next purchase. Or a member data file may be updated or stored. For example, if the total purchase this time is 26,5
If it is 33 yen, the new total purchase amount is 205,
154 yen, but this new total purchase amount 205,15
When 4 yen is illuminated on the table, the first hurdle amount is reached, and the total purchase amount is in the range of 200,000 yen to less than 500,000 yen. In the cumulative period, the progressive point rate 3 % To be applied, and this new point rate 3
The customer card or the member data file is updated or stored so that the percentage is applied from the next purchase.

In the POS terminal device 1,
The necessary operations such as the calculation of the consumption tax are performed.

The new total points and the total purchase amount are updated and recorded on the card C, preferably together with an update date. Note that the date of the renewal date may be different between the total points and the total purchase amount, so it is preferable to record them separately.

Finally, by operating an enter key or a total key of the key input device, a receipt 10 on which substantially all of the above data is printed is issued.

Next, in the above case, the POS
Receipt 1 issued from the printer 9 of the terminal device 1
The contents of 0 will be described.

FIG. 3 is a plan view showing a receipt issued in the above case.

On the receipt 10, various description columns as shown in FIG. 3 are arranged, and in each of the description columns, predetermined items according to the purchase of goods are described.

At the top of the receipt 10, an issuer name column 1
2 are arranged. In the issue store name column 12, the receipt 1
The name of the store that issued 0 is described. In the present embodiment, it is described as “M & C store Ikebukuro store”. In this receipt 10, below the issue store name column 12, below the purchase store name column, other general items of the receipt, for example, the total amount column showing the total sum of the amounts of the purchased products, the consumption tax amount , A tax amount column in which a tax amount is described, a deposit amount column in which a deposit amount is described, a change amount column in which a change amount is described, and the like are arranged in this order. The above may be referred to as a receipt entry field 20.

Further, a point display column 30 is provided below the receipt. This point display column 30
Is provided with a current point display field 32 and a total point display field 34.

In the present point display column 32, a word meaning the present point and the actual number of points are displayed.
In this example, the word “this time point” and “90 points” are displayed.

The word indicating the total points and the actual number of points are displayed in the total points display column 34.
In this example, the word “total points” and “1,876 points” are displayed. In addition, this accumulated point display column 34
May display the total points up to the previous time. In that case, for example, a word such as “total points up to the previous time” and “1,786 points” are displayed.

Although not shown, the point display column 30 may be provided with a card member number column for describing a card member number. Further, the customer's first and last name may be described.
These card member numbers and the like may be displayed at any position on the receipt.

Below the point display column 30, a total purchase amount display column 40 is provided. In the total purchase amount display field 40, words indicating the total purchase amount and the actual total purchase amount are displayed. In this example, “total purchase amount” and “187,654 yen” are displayed.

Below the cumulative purchase amount display column 40, a message column 50 is provided.
Shows a message about the cumulative point rate. In this example, "~ 200,000 yen point 1% 200,000 yen-less than 500,000 yen point 3% 500,000 yen-less than 1 million yen point 5% 1,000,000 yen or more point 6%" is displayed. As a result, the customer had a point rate of 1% by the time of the purchase, but at a glance it could understand under what conditions the point rate increased and progressed, and the customer's willingness to purchase Stimulated. In other words, as the customer becomes a better customer, the privilege is likely to be larger, and the fixation of the customer is strengthened.

Although not shown, the receipt may display an application period or a time limit when an effective cumulative period is provided.

In the above example, the receipt entry field 20
And the point display column 30, the total purchase amount display column 40, and the message column 50 are described on the same sheet (sheet), but the receipt description item column 20,
The point display column 30, the total purchase amount display column 40, and the message column 50 may be displayed on separate sheets. Also in this case, it is preferable that the two sheets (receipt and point display sheet) are continuously issued from the POS terminal.

According to the present invention described above, the accumulated point rate system for card members can be strongly appealed, and the willingness to purchase can be strongly stimulated. In addition, by applying the progressive point rate, it is possible to differentiate the conventional point service from the conventional point service, increase customer attraction, and fix the customer. In particular, since the progress of the point rate is a merit for the customer due to the total purchase amount, it is possible to exert a great force in fixing the customer.

[Brief description of the drawings]

FIG. 1 is a schematic block diagram of a sales management device according to an embodiment of the present invention.

FIG. 2 is a diagram illustrating the contents of card member product information (table) stored in the sales management device.

FIG. 3 is a plan view showing an example of a receipt issued from the sales management device.

[Explanation of symbols]

 C Member card F Product master file 1 POS terminal 2 Store computer 4 Host computer 5 Member data file 6 Key input device 7 Barcode scanner 8 Card handling device 9 Printer 10 Receipt 12 Issuer store name column 20 Receipt entry column 30 Point display column 32 Current point display field 34 Total point display field 36 Bonus point display field 40 Total purchase price display field 50 Message field

Claims (3)

[Claims] 1. An information reading function used with a customer card capable of writing and recording information including at least a total point and a card number specifying a customer, and reading at least the information of the total point and the card number from the customer card. , A normal calculation function, a function of calculating the current point according to the current purchase amount, a function of adding the current point to the cumulative points up to the previous time to calculate a new cumulative point, a current point in which the current point is described And a function for issuing a sheet having a cumulative point column in which a cumulative point column in which a total of points generated by purchase for a predetermined period including the current point and including the current point are included is described. In a sales management device equipped with a storage function for storing information, Cumulative purchase amount holding means that stores or records the total purchase amount up to the time of product purchase, and adds the current purchase amount to the total purchase amount stored or recorded in the cumulative purchase amount holding means to obtain a new total purchase amount. A total purchase amount calculating means for calculating the total purchase amount, and a table for progressively progressing the point rate to be applied to purchases for each predetermined amount or more when the total purchase amount reaches a predetermined predetermined number of stages, A sales management device comprising: a point rate determining unit that determines the progressive point rate according to a predetermined amount reached by illuminating the table with the new total purchase amount. 2. The sales management device according to claim 1, wherein the sheet has a total purchase amount display field in which a total purchase amount is displayed. 3. The sales according to claim 1, further comprising a function of issuing a receipt in which general receipt items such as the current purchase amount are described, wherein the seat is issued continuously on the receipt. Management device.