JPH11306442A - Transaction processor - Google Patents

Abstract

PROBLEM TO BE SOLVED: To improve the sale of a store by fixing customers by issuing a receipt on which an image for promoting the purchase will of the customer or improving the impression of the store for the customer is printed under transaction contents. SOLUTION: After the contents of a transaction are printed, based on inputted transaction data, POS terminal equipment 1 issues a receipt 11 while printing the introduction sentences of an operator together with the face image of that operator. Thus, since the face image or introduction sentence of the operator is printed on the receipt 11, the feeling familiar to the operator is given to the customer and the good impression of the store familiar for the customer can be applied. As a result, the sale can be improved by fixing the customer to the present store.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a transaction processing device such as a POS terminal that processes a transaction based on input transaction data, and more particularly to a transaction processing device that issues a characteristic receipt at the time of transaction processing.

[0002]

2. Description of the Related Art Conventionally, merchandise at stores is PO
The information is registered in a transaction processing device such as an S terminal device, and the transaction amount is settled to process a transaction with a customer. A general transaction processing device issues a receipt on which transaction details are printed at the time of settlement, and enables the customer to confirm whether there is any mistake in the transaction details from the printed content of the receipt.

[0003]

By the way, recently, P
A printer applied to a transaction processing device such as an OS terminal device also has improved performance, and can clearly print not only characters but also images.

However, in the conventional transaction processing device,
As an image, only the logo of the store was printed on the upper part of the receipt, and the transaction contents consisting mostly of characters were printed, and there was no significant difference in the receipts issued by all stores. On the other hand, receipts are handed over to customers, and by giving the receipts distinctive characteristics, they tend to differentiate themselves from other stores and help improve sales. Therefore,
There is a demand for a transaction processing device that can issue a more specific receipt than other stores and improve sales.

[0005] An object of the present invention is to issue a receipt printed with an image that promotes the customer's willingness to purchase or an image that enhances the customer's image of the store under the contents of the transaction, so that the customer is established in the store. It is an object of the present invention to provide a transaction processing device capable of improving the sales of a store.

[0006]

A transaction processing apparatus according to the present invention stores an input section for inputting transaction data relating to a transaction, a printer for printing transaction details based on the input transaction data, and stores image information. A storage unit, wherein the printer prints an image based on the image information stored in the storage unit after printing the transaction content.

With this configuration, it is possible to issue a receipt printed with an image stored in the storage unit under the transaction content. Here, if an image that promotes the customer's willingness to purchase or an image that enhances the image of the store is stored in the storage unit, the customer can be fixed at the own store, and as a result, the sales of the store can be improved.

The storage unit includes a control unit that stores a plurality of pieces of image information and determines an image to be printed by the printer from the plurality of pieces of image information stored in the storage unit.

In this configuration, the control unit determines an image to be printed on a receipt from a plurality of images stored in the storage unit.

Further, if the image printed on the receipt is an operator's face image, it is possible to give the customer a sense of closeness to the customer's own store, thereby fixing the customer in the customer's store.

Further, by printing an image of a forgotten product, a bargain item, or a customer's favorite product that is inferred from the product purchased by the customer, the customer can purchase the product printed on the receipt effectively. Can be encouraged, and as a result, the sales of the store can be improved.

[0012] Further, by printing the image of the event, it is possible to give the customer the pleasure of seeing the image printed on the receipt issued to himself / herself, thereby fixing the customer in his store and increasing the sales. Can be improved.

Further, if a portrait of the customer is printed, the customer's image of the store can be improved.
As a result, the customer can be established at the store and the sales can be improved.

[0014]

FIG. 1 is a diagram showing the appearance of a transaction processing apparatus according to an embodiment of the present invention, and FIG. 2 is a block diagram showing the configuration of the transaction processing apparatus. The POS terminal device 1 includes a control unit A having a CPU 2, a ROM 3, and a RAM 4 for controlling the operation of the main body, an input unit 5 for performing an input operation such as registration of a product, and a display unit for displaying information related to the registered product. 6, a printer 7 for issuing a receipt printed with transaction details, a card processing unit 8 for reading information stored in a customer card owned by the customer, and a database 9 for storing operator information to be described later. . The input unit 5 is provided with a keyboard 5a for performing input by key operation and a barcode reader 5b for reading a product identification code from a barcode attached to the product. The display unit 6 has an operator display unit 6a for displaying information on products registered for the operator.
And a customer display section 6b for displaying information on commodities registered for the customer. In addition, 8a shown in FIG. 1 is a card insertion slot for inserting a customer card. In the database 9, operator information in which bitmap data of an operator's face image (a portrait or a photo) is associated with the operator's name and introductory sentence for each operator is registered, and an operator code for identifying the operator is registered. It is stored in a data structure that can be searched using a key. The database 9 corresponds to a storage unit according to the present invention.

Hereinafter, the operation of the POS terminal device according to the embodiment of the present invention will be described. FIG. 3 shows the PO of this embodiment.
It is a flowchart which shows the process of S terminal device. The POS terminal device 1 of this embodiment executes two processes: an image information reading process for storing operator information extracted from the database 9 in a predetermined storage area of the RAM 4 and a transaction process for processing a transaction with a customer.

First, the image information reading process will be described with reference to FIG. This process is executed when the operator operating the POS terminal device 1 is changed. The changed operator operates the input unit 5 to input his / her own identification code (operator code). POS
When the operator code is input (n
1) The database 9 is searched using the input operator code as a key (n2), the corresponding operator information is read out and stored in a predetermined storage area of the RAM 4, and the process is terminated (n3).

Next, the transaction processing of the POS terminal of this embodiment will be described with reference to FIG. As is well known, the operator inputs a product identification code using the keyboard 5a or the barcode reader 5b for each product to be traded. When the product identification code is input (n11), the POS terminal device 1 performs a well-known product registration process for registering the product (n13). In the process of n12, the printer 7
And printing the product name, price, etc. of the product registered in the receipt on the receipt. After completing the registration of all the products to be traded, the operator operates a subtotal key provided on the keyboard 5a.

When the subtotal key is operated, the POS terminal device 1 performs a subtotal process for displaying the total price of the commodities registered in the display unit 6 (n12 → n14). Thereafter, the operator inputs the amount of cash deposited from the customer and operates the checkout key. When the settlement key is operated (n15), the POS terminal device 1 performs a settlement process of printing the input deposit amount, change amount, and the like on the receipt (n16), and further executes R
The operator information stored in a predetermined storage area of AM4 is printed on a receipt (n17), and a receipt is issued (n18). The operator passes the issued receipt, change, and the like to the customer to complete the transaction.

FIG. 4 is a diagram showing a receipt issued by the POS terminal of this embodiment. As shown in FIG.
The upper side of the receipt 11 (the portion surrounded by a broken line in the figure) is printed with a store logo and transaction details as in the conventional transaction processing apparatus. The lower part of the receipt 11 prints the operator's face image along with the operator's name and introduction text.
In addition, a message to the customer (a large sale guide message in the figure) is also printed. Thus, the receipt 11
By printing the operator's face image, etc., the customer can have a good image that the customer has a feeling of closeness to the operator and that the store is easy for the customer. As a result, the customer can be established at the own store, and the sales can be improved. Further, by printing the telephone number or the like of the inquiry destination (information center or the like), the customer's trust in the store can be improved.

Next, according to another embodiment of the present invention, P
The OS terminal device 1 will be described. PO of this embodiment
The S terminal device 1 stores the event information in the database 9 instead of the operator information. The event information referred to here is image information related to the event, a description of the event, and the like, and is stored in a data structure that can be searched using a date (such as the date of execution of the event) as a key.

FIG. 5 is a flowchart showing the image information reading process in the POS terminal device 1 of this embodiment.
The POS terminal device 1 of this embodiment executes an image information reading process when the power is turned on and the device is started up. P
When the OS terminal device 1 is powered on and started up (n
21) The database 9 is searched using today's date as a key (n22), the corresponding event information is stored in a predetermined storage area of the RAM 4, and the process ends (n23).

The transaction processing in the POS terminal device 1 of this embodiment is the same as the processing shown in FIG. 3 (B), and the description is omitted here.

FIG. 6 is a diagram showing a receipt issued by the POS terminal device of this embodiment. P of this embodiment
The receipt 11 issued by the OS terminal device 1 also has a store logo and transaction contents printed on the upper side (portion surrounded by a broken line in the figure), and an image of the event and its description are printed below it. Further, similarly to the above embodiment, a message to the customer is also printed. In this manner, by printing the image of the event on the receipt 11, it is possible to give the customer the pleasure of seeing the receipt 11, and as a result, the customer can be fixed at the store and the sales can be improved. If a message prompting the purchase of a product related to the printed event is printed (not shown), the sale of the product can be promoted and the sales can be further improved. For example, if the event printed on the receipt is the Hinamatsuri, a message urging the purchase of chinarare, hishimochi, etc. may be printed.

Further, according to another embodiment of the present invention, P
The OS terminal device will be described. POS of this embodiment
The terminal device 1 stores product information in a database.
The product information referred to here is a description including a product image and a price of the product. In addition, the POS terminal device 1 stores link information linking products that are likely to be purchased at the same time. For example, when considering a dish called curry, there is a high possibility that curry powder, meat, potato, onion, pickled Fukugami and the like are purchased at the same time, and there is a link relationship between these products.

FIG. 7 is a flowchart showing a transaction process in the POS terminal of this embodiment. The POS terminal device 1 of this embodiment is also a POS terminal device of the above two embodiments.
The processes of n11 to n16 are performed in the same manner as in the S terminal device 1. Upon completing the process of n16, the POS terminal device 1 of this embodiment infers the forgotten product from the registered product by using the link information (n31). For example, curry powder,
If meat, potatoes and onions are registered but Fukujinzuke is not registered, it is assumed that Fukujinzuke is a forgotten item. The POS terminal device 1 searches the database 9 and reads out the product information of the forgotten-for-buy product estimated by n31 (n32).
1 is printed (n33), a receipt is issued, and the present process is terminated (n18).

FIG. 8 shows a receipt issued by the POS terminal 1 of this embodiment. The description includes a message for asking the customer whether he / she has forgotten to buy the product on which the image is printed. As a result, the customer can be made aware of the forgotten product, and the customer service can be improved. In addition, the forgotten product can be reliably purchased at the own store, and the sales can be improved.

The POS terminal 1 of the above embodiment
By analogy with the registered products, it is assumed that the image of the product that the customer has forgotten to purchase is printed, but regardless of the registered product, for example, the description may be printed together with the image of a special sale product or a new product. Good. By doing so, it is possible to promote the customer's willingness to purchase the product, and it is possible to improve the sales of the own store.

Further, a POS according to another embodiment of the present invention
The terminal device will be described. As shown in FIG. 9, the POS terminal device 1 of this embodiment has the POS terminal of the above-described embodiment.
This is a configuration in which an imaging unit 10 is added to the configuration of the terminal device. The photographing unit 10 is a CCD camera, and is arranged at a position where a customer's face is photographed. Database 9 contains eyes,
A plurality of types of images having different feature amounts are registered for each face part divided into the nose, mouth, eyebrows, ears, outline, and hairstyle. The feature amounts referred to here are, for example, inclination, roundness (aspect ratio), and size of the eyes.

Referring to FIG. 10, the PO of this embodiment will be described.
The transaction processing of the S terminal device 1 will be described. P of this embodiment
The OS terminal device 1 also has n1 as in the above-described embodiment.
1 to n16 are executed. When the settlement process is completed, the POS terminal device 1 of this embodiment processes the image data of the customer's face taken by the photographing unit 10 to create a portrait of the customer (n41), and puts the portrait created here on the receipt. Printing is performed (n42), the receipt is issued, and the present process is terminated (n18).

Next, a process for creating a portrait at n41 will be described with reference to FIG. The POS terminal device 1 processes the image data of the photographed face of the customer and extracts the feature amount of each facial part (eyes, nose, mouth, eyebrows, ears, contour, and hairstyle) (n51). The POS terminal device 1 searches the database 9 based on the extracted feature amount (n52), and reads out appropriate image data for each face part (n53). Then, a portrait of the customer is created by combining the read image data for each facial part (n5).
4).

FIG. 12 shows a receipt issued by the POS terminal of this embodiment. As shown in the figure, a portrait of the customer is printed below the receipt 11. Also,
Below this, a message to the customer is printed in the same manner as in the above-described embodiments. Thus, receipt 1
Since the portrait of the customer is printed on the first item, the customer can enjoy the pleasure of seeing the receipt 11, and as a result, the customer can be fixed at the own store and the sales can be improved.

In the above embodiment, the database 9
Is provided in the POS terminal device 1, but may be provided in a host device (not shown) to perform data communication between the POS terminal device 1 and the host device.

[0033]

As described above, according to the present invention, a receipt issued at the time of transaction processing has a feature by printing a face image of an operator, an image of an event, an image of a product, a portrait of a customer, and the like. Can be made. In this way, by giving the receipt a feature, the customer's image of the store can be improved, the customer can be fixed, and as a result, the sales can be improved.

[Brief description of the drawings]

FIG. 1 is a diagram illustrating an appearance of a transaction processing apparatus according to an embodiment of the present invention.

FIG. 2 is a block diagram illustrating a configuration of a transaction processing apparatus according to an embodiment of the present invention.

FIG. 3 is a flowchart showing processing of a transaction processing apparatus according to an embodiment of the present invention.

FIG. 4 is a diagram showing a receipt issued in the transaction processing of this embodiment.

FIG. 5 is a flowchart showing a transaction process of a POS terminal device according to another embodiment of the present invention.

FIG. 6 is a diagram showing a receipt issued by a POS terminal device according to another embodiment of the present invention.

FIG. 7 is a flowchart showing a transaction process of a POS terminal device according to another embodiment of the present invention.

FIG. 8 is a diagram showing a receipt issued by a POS terminal device according to another embodiment of the present invention.

FIG. 9 is a block diagram illustrating a configuration of a POS terminal device according to an embodiment of the present invention.

FIG. 10 is a flowchart showing a transaction process of a POS terminal device according to another embodiment of the present invention.

FIG. 11 is a flowchart illustrating a portrait creation process of a POS terminal device according to another embodiment of the present invention.

FIG. 12 is a diagram showing a receipt issued by a POS terminal device according to another embodiment of the present invention.

[Explanation of symbols]

 1-POS terminal device 2-CPU 3-ROM 4-RAM 5-input unit 6-display unit 7-printer 8-card processing unit 9-database 11-receipt

Claims (6)

[Claims] 1. An input unit for inputting transaction data relating to a transaction, a printer for printing transaction details based on the input transaction data, and a storage unit for storing image information, wherein the printer comprises: A transaction processing device for printing an image based on the image information stored in the storage unit after printing the content. 2. The storage device according to claim 1, wherein the storage unit stores a plurality of pieces of image information, and includes a control unit that determines an image to be printed by the printer from the plurality of pieces of image information stored in the storage unit. Transaction processing device. 3. The storage unit stores a face image for each operator as the image information, the input unit receives an input of an operator code for identifying the operator, and the control unit uses the input operator code 3. The transaction processing apparatus according to claim 2, wherein a face image of the identified operator is determined as an image to be printed by the printer. 4. The storage unit stores an image of each product as the image information, and the control unit determines an image of a product to be printed by the printer based on the input transaction data. 2. The transaction processing device according to 2. 5. The transaction process according to claim 2, wherein the storage unit stores an image of the event as the image information, and wherein the control unit determines an image of the event to be printed by the printer based on today's date. apparatus. 6. The storage unit stores a plurality of pieces of face image component information having different feature amounts for each of a plurality of face components, and the control unit receives an input of the face image data and processes the face image data. Then, a feature amount is extracted for each face part, the face image part information is read for each face part based on the extracted feature amount, a face image is created, and the created face image is used as an image to be printed by a printer. The transaction processing device according to claim 2.