JP2001243544A - Job terminal device for dealing with customer - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a job terminal device for dealing with customers which is convenient to perform various guide display service for customers such as merchandise sales appeal display, signboard display and merchandise sales amount data display, good in operability for an operator, easy to maintain and has improved functionality and user-friendliness. SOLUTION: The job terminal device for dealing with customers is provided with a rotary shaft 202 at the upper of a casing 101 where the whole constitution of a side surface is nearly L-shaped or at the upper part of the casing 203 of an operation display which is also the upper part of a supporting structure in a casing so that the casing 203 is held rotatably with this shaft 202 as a center. The range of rotation adjustment is shown as rotation for adjusting the holding angle of the display. Thus, the holding angle of the display 204 can be adjusted to correspond to the difference of the height, etc., of the operator, thereby operation becomes easy for the operator.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a customer service terminal device, and more particularly, to a terminal device having a novel housing structure having an L-shaped or U-shaped pocket portion. .

[0002]

2. Description of the Related Art FIG. 66 shows a configuration of a conventional business terminal device for customer service. In FIG. 66, the customer-facing business terminal device 6600 has a display for operation after the operator pulls up the operation display housing 6602 around the rotation shaft 6604 provided in the housing 6601 and fixes it at a predetermined angle. The touch panel provided in the device 6603 can be operated. The magnetic card reader 6605 has a card reader for confirming that the operator is permitted to operate the customer service terminal 6600, and a magnetic card is inserted into the magnetic card reader 6605. The ID of the operator is confirmed.

However, the conventional customer service terminal 6600
In this configuration, the customer can only see the back surface of the operation display housing 6602, and the space between the housing 6601 and the back surface of the operation display housing 6602 cannot be effectively used.

[0004] In a store where this kind of customer service terminal device is installed, various measures such as merchandise sales display and signboard advertisement display are taken to get the customer's attention. As a result, the inside of the store becomes too small.

[0005]

SUMMARY OF THE INVENTION Accordingly, the present invention has been made in order to solve the above-mentioned problems.
It is convenient to perform various guide exhibition services for customers, such as product sales appeal display, signboard display, product sales amount data display, and has good operability for operators,
It is another object of the present invention to provide an easy-to-use customer service terminal device that is easy to maintain and has improved functionality.

[0006]

According to the present invention, there is provided a customer service terminal device having a housing structure having a generally L-shaped or U-shaped pocket on the side surface. To provide a guide exhibition service to customers.

[0007] In addition, various guide exhibition services for customers, for example, product sales display, signboard advertisement display, product sales amount data display, etc. are realized in a limited housing space, so that the store can be effectively used. Is made possible.

Further, since the entire structure of the side surface has a housing structure having a generally L-shaped or U-shaped pocket, the production work can be increased, and maintenance can be performed in the divided state. This is a structure capable of performing the following.

A support shaft is provided above the housing structure having a generally L-shaped or U-shaped back portion and near the upper portion of the operation display holding housing, and is rotated about the support shaft. The holding angle of the operation indicator etc. can be adjusted by making it possible to hold it, so that the holding angle can be adjusted to an angle that is easy to see according to the viewing angle of the operation indicator and the height difference of the operator. It was made.

[0010]

Embodiments of the present invention will be described below with reference to FIGS. 1 to 65.

(First Embodiment) The structure of a customer service terminal device according to a first embodiment of the present invention will be described with reference to FIG. In FIG. 1, a customer service terminal device includes a housing 10 having a pocket portion and an overall L-shaped side surface.
It is configured to have an operation indicator 104 on the side facing one operator. The operation display 104 is usually formed of a touch panel, and receives a product order from a customer, and presses a corresponding panel to perform a product sales operation. Although not shown, a display for displaying product sales amount data may be provided at the lower part of the housing facing the customer. An exhibit 123 such as a product sample may be displayed in the pocket.

As described above, the customer service terminal device according to the first embodiment of the present invention is characterized in that it has a pocket portion and adopts a housing structure in which the overall configuration of the side surface is substantially L-shaped. In addition, the customer-facing business terminal can carry out face-to-face sales as before, and display product sales appeal, signboard advertisement display, and product sales amount data display to customers using the pocket of the housing in product sales. And other various guide exhibition services for customers.

(Second Embodiment) The configuration of a customer service terminal according to a second embodiment of the present invention will be described with reference to FIG. In FIG. 2, the customer-facing business terminal device is provided with a rotation shaft 202 on the upper part of the operation display housing 203 at the upper part of the housing 101 or the upper part of the support structure in the housing, the overall configuration of the side surface of which is substantially L-shaped. It can be held rotatably around the rotation shaft 202. In FIG. 2, a rotation adjustment range is shown as a display holding angle adjustment rotation 205 for reference.

Thus, it is possible to adjust the holding angle of the operation display 204, so that it is possible to cope with the difference in the height of the operator and the like.

(Third Embodiment) The configuration of a customer service terminal device according to a third embodiment of the present invention will be described with reference to FIGS. In FIG. 3, the customer-facing business terminal device is provided with an operation display housing 20 at an upper portion of a housing 101 or an upper portion of a support structure in the housing, the entire side structure of which is substantially L-shaped.
3 is the same as FIG. 2 up to the point that a shaft 202 is provided at the upper part and can be held rotatably about this shaft 202, and the point different from FIG. 2 is facing the customer side. The point is that the display case 301 having a transparent portion in the portion is provided.

FIG. 4 is a modification of FIG. 3, and differs from FIG. 3 in that the side of the display case 302 having a transparent portion on the side facing the customer side has an opaque portion 303.

By providing the display case as described above, the display object can be protected from dust and the like.

(Fourth Embodiment) The configuration of a customer service terminal device according to a fourth embodiment of the present invention will be described with reference to FIGS. In FIG. 5, the customer service terminal device includes a base housing 401 having a generally L-shaped side surface, a base side 401 having a quadrilateral side of an L-shaped horizontal portion, and an operation display housing having an L-shaped rising portion. Holder 402
It is composed of In addition, a rotation shaft 405 is provided on the base housing portion 401 for connecting the housings forming the L-shaped side surfaces.

A hinge (not shown) sharing the hinge 403 and the rotating shaft 405 is also provided on the operation display casing holder 402. Further, a connecting portion (connecting portion) 404 for connecting the base housing portion 401 and the operation display housing support member 402 at the bottom portion is provided, and the hinge portion 403 and the connecting portion 404 enable the use thereof. When the connection is released, the operation display housing holder 402 is tilted about the rotation shaft 405 at the upper end above the base housing unit 401 so that the base housing unit 4
01 and the operation display housing 402 can be folded so as to be substantially parallel (see FIG. 6).

(Fifth Embodiment) The configuration of a customer service terminal device according to a fifth embodiment of the present invention will be described with reference to FIGS. FIG. 7 is the same as the fourth embodiment in that the customer service terminal device has a housing 500 in which the overall configuration of the side surface that can be divided and formed is substantially L-shaped. However, the difference is that a connecting portion lower side 504 is provided instead of the connecting portion (connecting portion) 404 in FIG. 5 and a connecting portion upper side 503 is provided instead of the hinge 403. The coupling portion upper side 503 is formed of a detachable coupling member.

FIG. 8 shows a configuration of a customer service terminal device according to a fifth embodiment of the present invention, which is significantly different from the fourth embodiment. That is, the upper and lower connecting portions 503 and 504 are removed, and are divided into a base housing 501 forming an L-shaped horizontal portion and an operation display housing holder 502 forming an L-shaped rising portion. Then, the operation display housing holder 502 forming the L-shaped rising portion is attached to the wall, and the base housing 501 forming the L-shaped horizontal portion is installed in a through portion provided in a part of the wall. By doing so, installation in a small store can be easily performed.

(Sixth Embodiment) The configuration of a customer service terminal device according to a sixth embodiment of the present invention will be described with reference to FIGS. In FIG. 9, the business terminal device corresponding to a customer is provided with a base housing unit 601 which is extremely thin.
Operation display housing holder 60 having a rising portion of the character
The second embodiment is different from the fourth embodiment in that the second and the extremely thin base housing unit 601 are connected by a rotating hinge 603, but other configurations are the same as those in the fourth embodiment. is there.

Then, by opening the rotating hinge 603 and setting the state shown in FIG. 9 to support the operation display casing holder 602, it becomes possible to install the display on the counter as a counter installation type.

Further, as shown in FIG.
By folding the 601 with the rotating hinge 603, it becomes possible to install it on a wall as a wall-mounted type without separation.

As described above, in the sixth embodiment, it is possible to select the installation type on the counter or the wall-mounted type by the user's selection, and the installation mode can be appropriately changed when the store is renovated.

(Seventh Embodiment) The structure of a customer service terminal according to a sixth embodiment of the present invention will be described with reference to FIG. In the customer service terminal device shown in FIG. 11, a housing having a pocket portion and having a generally L-shaped side surface as a whole is composed of a rear cover 701 having an L-shaped side surface, a front cover 702, a base plate 703, a circuit board and a cover. And a mounting structure 704 configured to mount a class or the like. Further, a rotation shaft 705 for rotatably supporting the upper part of the mounting structure 704 or the front cover 702 and the upper part of the operation display housing 706 is provided, thereby adjusting the holding angle of the operation display 707. I try to make it possible.

As described above, in the seventh embodiment, since the housing provided with the pocket portion and having a generally L-shaped side surface as a whole is constituted by a plurality of divided members, the operation during the production is performed. Performance can be improved, and all the built-in components in the main body casing can be seen only by removing the rear cover during maintenance, so that maintenance work is facilitated.

(Eighth Embodiment) The configuration of a customer service terminal device according to an eighth embodiment of the present invention will be described with reference to FIGS. In the customer service terminal device of FIG. 12, a housing having a pocket portion, and having a generally L-shaped side surface as a whole configuration, has a substantially triangular or trapezoidal L-shaped rising portion operating display housing holder 801 and A holding member 802 connected to the bottom surface of the operation display housing holder 801 and holding the operation display housing holder 801 is provided. As described above, when a housing having a pocket portion and having a generally L-shaped side surface as a whole configuration is configured, it can be configured with a variety other than the configuration described above.

In the customer service terminal device shown in FIG. 13, a housing having a pocket portion and having a generally L-shaped side surface as a whole structure is a substantially triangular or trapezoidal L-shaped rising portion for holding an operation display housing. It comprises a body 801 and a holding member 803 connected to the rear (rear) of the operation display housing holder 801 and holding the operation display housing support 801.
As described above, in FIG. 13 as in FIG. 12, a housing having a pocket portion and having a generally L-shaped side surface as a whole configuration can be configured with versatility other than the configuration described above.

(Ninth Embodiment) The configuration of a customer service terminal device according to a ninth embodiment of the present invention will be described with reference to FIG. 14 is the same as the seventh embodiment shown in FIG. 11 except that it has an additional member 901 forming a roof. The additional member 901 that forms the roof has a pocket to prevent dust from entering the housing that has a generally L-shaped side surface as a whole, and to enhance the aesthetic appearance of the customer-facing business terminal device. it can.

(Tenth Embodiment) The structure of a customer service terminal device according to a tenth embodiment of the present invention is shown in FIG.
This will be described with reference to FIG. In FIG. 15, the customer-facing business terminal device is a housing in which an exhibit such as a product sample is displayed in the back portion and the overall configuration of the side surface is substantially a U-shape of katakana.
A rotation shaft 202 is provided above the operation display housing 203 above the support structure 1001 or above the support structure in the housing, so that the rotation shaft 202 can be held rotatably around the rotation shaft 202. In FIG. 10, a rotation adjustment range is shown as a display holding angle adjustment rotation 205 for reference.

The operation display 204 provided on the operation display housing 203 is normally configured to be operable with a touch panel, and when an order for a product is received from a customer, the operator presses a corresponding panel. The product sales business is carried out. Although not shown, a display for displaying product sales amount data may be provided at the lower part of the housing facing the customer.

As described above, in the face-to-face sales of products, various information display services for customers, such as a product sales appeal display, a signboard advertisement display, and a product sales amount data display, can be performed using the pocket portion of the housing. .

FIG. 16 shows a display case for the customer service terminal device shown in FIG.
1002, and a display product sample 1003 can be inserted into the display case 1002.

As described above, in the customer service terminal device according to the tenth embodiment of the present invention, the upper part is covered with the additional member having a roof in FIG. 14, but such a lid is not provided. The same effect as when the lid is provided can be provided.

(Eleventh Embodiment) FIG. 17 shows a configuration of a customer service terminal device according to an eleventh embodiment of the present invention.
This will be described with reference to FIG. FIG. 17 shows an operation terminal held at the upper end of an operation display housing holder in a customer-facing business terminal device having a pocket and a housing having a generally L-shaped side surface as a whole configuration. The reading unit 1101 of the medium card reading device is provided below the operation display housing 203 that is not covered by the display 204.

Since the reading section 1101 of the medium card reader is provided so as to protrude slightly from the surface of the housing, when the card is read by the reading section 1101 of the medium card reader, the card passing operation becomes easy. In addition, the size of the housing can be reduced.

(Twelfth Embodiment) The configuration of a customer service terminal device according to a twelfth embodiment of the present invention is shown in FIG.
This will be described with reference to FIG. 18 and 19, the difference from the configuration of FIG. 17 is that the reading unit 1101 of the medium card reader is operated by a slide mechanism below the operation display housing 203 which is not covered by the operation display 204. This is to slide in conjunction with the movement of the display 204 back and forth.

That is, the reading unit 12 of the medium card reading device
01 is configured to shift in the front-back direction in conjunction with the adjustment of the holding angle of the operation display 204, and when the lower end of the operation display 204 is brought forward, the reading unit 1201 of the medium card reader is also In this case, the card comes to the front in conjunction with it, so that the card passing operation to the medium card reader can be easily performed.

The slide mechanism is configured such that the operation display 204 is supported by a display angle adjusting rotary shaft 1206 having a drive timing pulley coaxially, and the rotary shaft 1206 has a transmission timing pulley 1205 and a transmission timing pulley. Belt 1204
And a drive pinion 1203 are connected, and a driven rack 1202 is further installed on the upper surface of the card reader,
The driven rack 1202 and the driving pinion 1203 are configured to be linked with the adjustment of the holding angle of the operation display 204.

Therefore, as shown in FIG. 19, when the lower portion of the operation display 204 is pulled forward and the angle is adjusted, the reading section 1210 of the storage medium card reading apparatus which is slidable back and forth is linked to the front. And stop at a position where reading work becomes easy. As a result, it is possible to easily perform a card passing operation to the reading unit 1210 of the medium card reading device.

(Thirteenth Embodiment) FIG. 20 shows the configuration of a customer service terminal according to a thirteenth embodiment of the present invention.
This will be described with reference to FIG. In the customer service terminal device shown in FIG. 20, the installation position of the reading unit 1301 of the storage medium card reader is changed to the operation display housing 1305 facing the operator side.
The lower side (for example, the right end of the main body housing front portion 1306), the upper side (for example, upper left) and the lower side (for example, lower right) of the operation display 1307 can be freely moved and freely changed in position. It is. In FIG. 20, an arbitrary movement of the reading unit 1301 of the storage medium card reader is indicated by a hatched arrow 1311.

Therefore, the reading unit of the storage medium card reading device
1301 is configured to be easily attached and detached by adding a magnet or an adhesive tape to the back surface. The reading unit 1301 of the storage medium card reader is provided with an optical / electrical energy supply function unit 1304 such as a solar cell and a radio wave guide on the upper side, and a wireless communication function unit 1302 for transmitting infrared rays, weak radio waves, and the like to the side. The operation display housing
A wireless communication function unit 1303 for receiving wireless communication such as the above-mentioned infrared rays or weak radio waves is provided at an appropriate place of 1305, for example, at the upper right.

As described above, the mounting position of the reading unit 1301 of the storage medium card reading device can be arbitrarily moved, so that the storage medium card can be moved to a position most suitable for a difference in installation location, right-handed, left-handed, and height of the operator. The reading unit of the reading device can be set, and usability can be improved.

(Fourteenth Embodiment) FIG. 21 shows a configuration of a customer service terminal according to a fourteenth embodiment of the present invention.
This will be described with reference to FIG. In the customer service terminal device shown in FIG. 21, an operation display is provided so that information and data which the customer wants to know can be disclosed to the customer so that the customer can be relieved.
The structure is such that a customer display 1401 is added to a portion visible to the customer on the opposite side of 204.

(Fifteenth Embodiment) FIG. 22 shows a configuration of a customer service terminal device according to a fifteenth embodiment of the present invention.
This will be described with reference to FIG. In the customer service terminal device shown in FIG. 22, information or data which the customer wants to know is disclosed to the customer so that the customer can be relieved, or sales information can be flowed during the waiting time to obtain an additional order. In order to achieve this, a large-sized customer display 1501 is added to a portion visible to the customer on the opposite side of the operation display 204.

Unlike FIG. 21, a large customer display is used, so that even if a large number of orders are received at once, all data can be disclosed to the customer in a lump and the customer can be easily confirmed. Therefore, there is an effect that both the operator and the customer can be relieved.

Although not shown, a touch panel or key buttons may be added to a large-sized customer display.
It is also possible to configure so that a customer can perform a selection operation of a product or the like by self-service. By doing so, the customer can freely select the product he / she wants to purchase, and the customer satisfaction can be increased.

(Sixteenth Embodiment) FIG. 23 shows a configuration of a customer service terminal according to a sixteenth embodiment of the present invention.
This will be described with reference to FIGS. In the customer service terminal shown in FIG. 23, the customer display is configured to be easily attached and detached. That is, in FIG. 23, the customer display 1607 is provided with a release button 1603 and is detachably attached to a base housing (not shown).

FIG. 24 is a cross-sectional view taken along the line AA in FIG. 23. In FIG. 24, hooks 1620 provided on the left and right side surfaces of a base housing (not shown) are used for customer (customer) use. The hook 1601 provided on the display 1607 can be detachably attached by engaging the hook 1601.

When releasing the engagement, release button 16
By pressing 03, the spring 1604 is pressed and the hook 1601 is disengaged, and when the release button 1603 is released, the hook 1601 is engaged with the hook engaging portion 1620. Note that FIG.
4 is provided with connectors 1605, 1606 for achieving electrical connection of the customer display 1607.

FIG. 25 is a partially enlarged view for clarifying the engagement structure of FIG. The engagement and disengagement in FIG. 25 have already been described and will not be described again.

Since the customer display is configured to be easily attached and detached, maintenance of the customer display is facilitated and workability is improved.

(Seventeenth Embodiment) FIG. 26 shows the configuration of a customer service terminal device according to a seventeenth embodiment of the present invention.
This will be described with reference to FIGS. In the customer service terminal shown in FIG. 26, the angle of the customer (customer) display 1701 can be adjusted. Usually, since the customer service terminal device is installed on the counter, there is a possibility that the display of the customer (customer) display 1701 may be difficult to see depending on the height of the counter.

Therefore, in the customer service terminal device according to the seventeenth embodiment of the present invention, the angle of the customer (customer) display 1701 can be adjusted.

FIGS. 27 and 28 show a customer (customer) display.
17 shows an angle adjustment structure of 1701. That is, the sliding hinge 1702 is provided to enable the angle of the customer display 1701 to be adjusted. And FIG.
As shown in FIG. 8, a friction type sliding brake 1703 is provided around the sliding hinge 1702. Thereby, the angle adjustment can be set to an arbitrary position.

As described above, the angle of the customer (customer) display 1701 can be adjusted, so that it can be set to the position that is most easily viewed according to the height of the installation counter, the height difference of the customer, and the like.

(Eighteenth Embodiment) FIG. 29 shows a configuration of a customer service terminal device according to an eighteenth embodiment of the present invention.
This will be described with reference to (a) and (b). The customer service terminal device shown in FIG. 29 is configured such that a plurality of types of display, such as a small display and a large display, can be selected. That is, in the customer service terminal shown in FIG. 29A, the small customer display 1801 is selected, and in the customer service terminal shown in FIG. This is an example in which the container 1802 is selected.

Since the size of the customer display can be freely changed each time the circumstances of the store to be installed change, it is possible to flexibly respond to the circumstances of the store.

(Nineteenth Embodiment) FIG. 30 shows a configuration of a customer service terminal according to a nineteenth embodiment of the present invention.
This will be described with reference to (a) and (b) and FIG. The customer service terminal shown in FIG. 30 is configured so that the height of the customer display can be set freely. That is, in the customer service terminal device shown in FIG. 30A, the customer display 1901 is moved along the customer display slide rail 1902.
30 (b), and in the customer service terminal device shown in FIG. 30 (b), the customer display 1901 is moved upward along the slide rail 1902 for customer display. It is.

As described above, the height of the customer display can be freely set along the slide rail for the customer display. Therefore, the height of the installation counter and the height difference of the customer can be adjusted. It can be set at the most visible position.

FIG. 31 is a view showing a slide mechanism capable of changing the position in the vertical direction. The position of the customer display 1911 can be changed in the vertical direction 1923 along the guide slit 1920 and against the friction of the friction-resistant sheet 1914.
In this case, the customer display 1911 has a friction-resistant sheet 1914.
To the roller 1912 by applying an elastic force such as a rod spring or leaf spring 1913 to the roller 1912, and a lift-up force 1922 for moving the customer display and a force 1921 for holding the customer display against the friction-resistant sheet 1914. Can be moved in the up-down direction 1923 and can be held at an arbitrary position. In addition,
A flexible cable 1926 is connected to the customer display 1911 so that power can be supplied to the customer display 1911 even when the display is moved up and down.

(Twentieth Embodiment) FIG. 32 shows the configuration of a customer service terminal device according to a twentieth embodiment of the present invention.
This will be described with reference to (a), (b) to FIGS. 34 (a), (b). The customer service terminal shown in FIGS. 32 to 34 is configured so that the customer display can be freely adjusted in front, rear, up, down, left and right positions, angles, heights, and the like. FIG.
(A) is a perspective view when the customer display 2001 is located near the main body housing 2004. FIG. 32B is a perspective view when the customer display 2001 is pulled toward the main body housing 2004 and rotated. In this case, in order to pull the customer display 2001 to the main housing or to separate it, the arm with universal joint 2011 or the like can be freely adjusted in position and angle between the display holding housing 2002 and the back surface of the customer display 2001. It is provided. As a result, it is possible to freely adjust the front / rear / left / right position 2006 and the angle rotation adjustment 2007.

FIG. 33 shows the display for the customer in front, back, up, down, left and right positions,
It is a figure which shows the mechanism for adjusting an angle, a height, etc. freely. In FIG. 33, a friction ball / universal joint 2012 and an arm with a universal joint are provided between the customer display 2001 and the customer service terminal device main body 2013.
By attaching a plurality of 2011, the front, rear, up, down, left and right position, angle, height, etc. can be freely adjusted.

34A and 34B, unlike FIG. 33, an arm 21 having an elastic friction ring 2101 between a customer display 2101 and a customer service terminal device main body 2113.
By mounting a plurality of 02, the front, rear, up, down, left, right position, angle, height, etc. can be freely adjusted. FIG. 34 (b) shows the BB of the elastic friction ring 2101.
FIG. 3 is an enlarged cross-sectional view along a line.

(Twenty-First Embodiment) FIG. 35 shows a configuration of a customer service terminal device according to a twenty-first embodiment of the present invention.
This will be described with reference to FIG. The customer service terminal shown in FIG. 35 has a display case pocket, and is provided on the operation display housing 203 on the side facing the operator of the housing 101 whose overall configuration is substantially L-shaped. It is configured to have the operation display 204 provided. Then, the operation display housing 20
3 has an upper end pivotally supported by a rotating shaft 202 and an operation indicator 20.
It is configured so that the holding angle of 4 can be adjusted. A display case 2201 is provided in the back part, and a display product sample 2202 can be put in the display case.

As described above, in the customer service terminal device according to the twenty-first embodiment of the present invention, the overall configuration of the side surface is substantially L.
It is characterized by having a pocket in the housing structure that is shaped like a letter, and using the pocket as the display case installation area, so that customer-facing business terminal devices can carry out face-to-face sales as before and sell products , The customer can use the pocket of the housing to provide various customer information display services such as product sales appeal display and signboard advertisement display to customers.

(22nd Embodiment) FIG. 36 shows the configuration of a customer service terminal device according to a 22nd embodiment of the present invention.
This will be described with reference to (a) and (b). The customer service terminal device shown in FIG. 36 is composed of a housing base and an operation display housing holder, and has a display case pocket.
2304, the top housing part 2303, and a pocket part surrounded by the customer display 2305 whose height direction dimension is set slightly higher than the housing base part. The display case 2301 to be set is provided.

In this manner, the display case 2301 is restricted from moving forward on the customer side by the customer display 2305, so that it is possible to prevent the display case 2301 from dropping on the customer side due to vibration or the like.

Also, as shown in FIG.
Various exhibits such as product models, samples, dolls, etc. preset in 2301 can be configured to be exchangeable so that various appeals can be made to customers.

(Twenty-third Embodiment) FIG. 37 shows the configuration of a customer service terminal device according to a twenty-third embodiment of the present invention.
This will be described with reference to (a) and (b). The customer service terminal shown in FIG. 37 has a housing base portion and an operation display housing holder, and has a display case pocket portion provided with a concave portion or a hole to be engaged with the projection portion of the display case 2405. It has a protruding portion for a display case pocket surrounded by a body main body 2403, a top housing portion 2406, and a customer display 2401 having a height dimension set slightly higher than the housing base portion. The display case 2405 is slid in from the side to slide in, and the projection 2410 of the display case 2405 is stopped by engaging with the concave portion or the hole 2411 provided on the housing body side to prevent the display case 2405 from moving in the left-right direction. Things.

In the present invention, the display case is made of a transparent resin or the like at least at the part facing the customer. When the display case 2405 having the projection is slid in from the side and slid in, the recess or the hole is formed. In the place where is not provided, the protrusion 2410 is pushed from the main body housing side, but since the display case is made of resin, it has elasticity, and when the protrusion engages with the concave portion or hole, it clicks and stops. Thereby, movement in the left-right direction can be prevented.
When the display case 2405 is slid in from the side, a concave portion is provided in the display case 2405, and a convex portion is provided on the housing body side up and down, and when the slide guides 2420 and 2430 are configured, the slide operation can be performed smoothly. Can be.

(Twenty-fourth Embodiment) FIG. 38 shows a configuration of a customer service terminal device according to a twenty-fourth embodiment of the present invention.
This will be described with reference to (a) to (c). FIG.
In the customer service terminal device shown in (c), a housing main body 2505 having a display case pocket portion is composed of a housing base portion and an operation display housing holder, and a dimension in the height direction of the customer display 2501 is provided. Is set slightly higher than the housing base, and the housing base, the operation display housing, the top housing 25
06 so that the display case 2504 can be accommodated in the pocket surrounded by the reference numeral 06, and the customer display device 2501 can be slid up and down along the housing body 2505 having the display case pocket. .

Further, both left and right end portions of the customer display device 2501 are bent toward the operator, and the bent portion 2507 also serves as a stopper for preventing the display case 2504 from moving in the left and right direction.

Then, the customer display device 2501 is placed in the display case 2504.
When the display is lowered along the line, the exchange of the exhibit in the display case 2504 can be performed from the front, that is, from the customer side.

FIG. 38 (b) is a side sectional view of the customer display 2501 which can be slid vertically, and FIG. 38 (c) is the customer display 2501 and a display case pocket. FIG. 18 is a diagram showing a slide mechanism that slides up and down with a housing main body 2505 having a. The slide mechanism is a guide hole 25 with a slit in the vertical direction provided in the housing body 2505.
03, and a slide guide projection 2502 provided on the back surface of the customer display 2501.

(Twenty-Fifth Embodiment) FIG. 39 shows the configuration of a customer service terminal device according to a twenty-fifth embodiment of the present invention.
This will be described with reference to FIG. The customer service terminal device shown in FIG. 39 includes a pocket for the display case 122, and the casing 101 having a generally L-shaped side surface is composed of a casing base and an operation display casing holder. The height direction dimension of the customer display 2603 is set to be slightly larger than the height of the housing base, and the hook portion 2603 of the POP advertisement display plate 2602 is set.
And a substantially L-shaped protruding portion on a top housing portion 2601 adapted to cover the upper part of the operation display housing member.
2604 is provided so that the degree of overhang is provided so as to match the inclination angle of the customer side surface of the display case 122.

The POP advertisement display plate 2602 on which a product photograph, a product price, a catch phrase and the like are posted can be held by the hook portion 2603 and the upper projecting portion 2604.

As described above, the POP advertisement display plate 2602, which is indispensable in face-to-face sales of products, can be posted using the components of the customer service terminal device. Since there is no need to devote space, the space in the store can be effectively utilized.

(Twenty-Sixth Embodiment) FIG. 40 shows a configuration of a customer service terminal device according to a twenty-sixth embodiment of the present invention.
This will be described with reference to FIG. The customer service terminal shown in FIG. 40 has a POP advertisement display plate 27
And a POP advertisement display plate engaging portion 2701 for engaging the POP advertisement display plate engaging portion 04 with the top housing portion 27.
The POP is formed so as to protrude from the protruding portion of the POP advertisement display plate 2704 by the thickness of the POP advertisement display plate 2704, and the inclination of the protruding portion of the top housing portion 2705 is adjusted to be suitable for leaning the POP advertisement display plate 2704. Advertising display plate
2704 can be displayed.

At the same time, a display sample in the display case 2702
It is configured so that the exchange of 2703 can be performed from before.

As described above, the POP advertisement display plate 2704, which is indispensable for face-to-face sales of products, is formed by the POP advertisement display plate engaging portion 2701 and the POP advertisement display plate 2704.
Can be engaged with the top housing 2705 provided with a slope suitable for leaning against the POP advertisement display plate 2704 and a display product sample 2703 in the display case.
Can appeal to customers at the same time.

(Twenty-Seventh Embodiment) The configuration of a customer service terminal device according to a twenty-seventh embodiment of the present invention is shown in FIG.
This will be described with reference to FIGS. The customer service terminal device shown in FIGS. 41 to 44 is provided with an electronic still camera or a video camera (small camera) 2801 at a predetermined position facing the customer, and receives the customer's figure after capturing the customer's figure at the request of the customer. 2803 (see FIG. 43) or another form 2804 (see FIG. 44).
See above) and print it in black and white, color, etc. so that it can be provided to customers.

Since the appearance of the customer is printed on the receipt or on another form as described above, providing new customer service can increase expectations for entering the store.

(Twenty-Eighth Embodiment) FIG. 45 shows a configuration of a customer service terminal according to a twenty-eighth embodiment of the present invention.
This will be described with reference to FIGS. In the customer service terminal shown in FIGS. 45 to 47, an electronic still camera or a video camera (small camera) 2901 is provided at a predetermined position facing the operator, and the operator (operator) is requested by the customer.
Is printed on a receipt 2903 (see FIG. 46) or another form 2904 (see FIG. 47) in monochrome, color, or the like, and can be provided to the customer.

Since the appearance of the operator is printed on the receipt or on another form, new customer service can be provided as a memorial to the store.

(Twenty-Ninth Embodiment) The configuration of a customer service terminal device according to a twenty-ninth embodiment of the present invention is shown in FIG.
This will be described with reference to FIGS. The customer service terminal shown in FIGS. 48 to 49 is a modification of the customer service terminal shown in FIGS. 41 to 44, and is an electronic still camera or a video camera (small camera) at a predetermined position facing the customer. 30
When an uninvited customer other than the customer, for example, a burglar, enters, an emergency switch 3001 installed at the foot of the operator is pressed to provide an electronic still camera or a video camera (small camera). ) 3002 is configured to be able to image.

The captured image is transferred to a computer 3005 provided in an office outside the store via communication means such as wireless communication.
The captured image is printed out by the digital printer 3004. Therefore, digital printers
3004 and computer 3005 are security record systems
It can be said that it comprises 3003.

The customer service terminal device shown in FIG. 49 is attached to an operator's cap, pocket, band, etc. which is always carried somewhere on the operator's body instead of the foot emergency switch 3001 shown in FIG. A touch switch 3104 is provided, and the touch switch 3104 is operated to wirelessly communicate an operation signal of the touch switch 3104 to image an uninvited customer 3106 other than the customer. To communicate wirelessly, a wireless communication commander 3101 is provided to the operator 3107 side.
In addition, a wireless communication receiver 3102 is provided on the customer service terminal 3110 side.

(Thirtieth Embodiment) FIG. 50 shows the configuration of a customer service terminal device according to a thirtieth embodiment of the present invention.
This will be described with reference to (a) to (c). FIG.
The customer-facing business terminal device shown in (c) is a customer-facing business terminal device having a pocket in the main body housing 3204.
When the display case 3205 is set and held in the pocket of the 3204, the rotating hinge 3202 is attached to the top of the main body housing 3204 facing the customer.
The rotating hinge 3202 is rotated 3203 so as to engage with the upper part of the display case 3205, and the height direction dimension is set slightly higher than the housing base, and the customer display 3207 and The display case 3205 is held in between.

Further, an upper cover 3201 serving as an upper cover of the display case 3205 is provided, and the upper cover 3201 is opened and closed so that the display case 3205 can be attached / detached 3208 or the display object can be exchanged.

FIG. 50 (a) is a perspective view of the customer service terminal device, and FIG. 50 (b) is a diagram illustrating the case where the upper cover 3201 is opened and the customer service terminal device main body housing 3204 to the display case 3205.
FIG. 50 (c) is a side view showing a state in which the upper lid 3201 is closed and the display case 3205 is attached to the pocket.

(Thirty-First Embodiment) FIG. 51 shows a configuration of a customer service terminal according to a thirty-first embodiment of the present invention.
This will be described with reference to (a) and (b). FIG. 51 (a)-
The customer service terminal device shown in (b) of FIG.
A movable lid 33 similar to the customer service terminal shown in FIG.
Reference numeral 01 denotes a configuration that also serves as a power supply path to the exhibit 3305 in the display case 3307.

Specifically, a connection path (not shown) such as a power supply / signal line wired from the lower portion of the main body housing 3310 is connected to the movable lid 33.
01 and the connector 3303 provided on the movable lid 3301
Connect with. In this way, after setup, the wiring cords and connectors can be supplied to the exhibit 3305 without being seen from the customer side.
The lamp 3306 provided in 05 can be made to blink, and the degree of appeal to customers can be increased.

(Thirty-second Embodiment) FIG. 52 shows a configuration of a customer service terminal device according to a thirty-second embodiment of the present invention.
This will be described with reference to (a) and (b). FIG. 52 (a)-
The client terminal device shown in FIG.
A movable lid 34 similar to the customer service terminal shown in FIG.
The power is supplied to the liquid crystal display 3404 provided in the display case 3405 via the power supply path provided in 01, and the liquid crystal display 3404 is supplied.
And the display 3406 in the display case described above coexist.

In this case, the liquid crystal display 3404 is arranged behind the exhibit 3406, but may be arranged in front of the exhibition case 3405. In addition, by providing the liquid crystal display 3404, various exhibitions can be performed. For example, it is possible to project moving images and images in color, and to project backgrounds and foregrounds in still images.

(Thirty-third Embodiment) FIG. 53 shows a configuration of a customer service terminal device according to a thirty-third embodiment of the present invention.
This will be described with reference to (a) to (c). The customer service terminal device shown in FIG. 53 (a) is obtained by devising the release of heat generated by the CPU housed in the housing in each of the above embodiments.

As shown in FIG. 53A, the CPU 3601
A so-called CSP (Chip Size Package) type CP in which a CPU is divided into a central part and a peripheral part and stored in a package.
U, which is mounted on a circuit board 3602 and has a concave portion provided corresponding to the central portion (die portion) of the CPU 3601 or a heat sink 3607 through a heat sink 3607.
And the heat generated from the peripheral portion of the CPU (sabstrate portion) is radiated through the thermal pad 3608 through the radiator plate or the heat sink 3607. It was done. As a result, the effective area of heat conduction is greatly increased, and the cooling effect can be increased. The circuit board 3602 and the heat sink or heat sink 3607 are
Fastened by screw 3606 via 05.

As for the release of heat generated by the CPU housed in the housing, as shown in FIG. 53 (c), conventionally, a circuit board 3602 and a heat sink or a heat sink 3603 are fastened by screws 3606 via stays 3605. Has been worn,
The CPU 3601 is mounted on the circuit board 3602, and only the central portion of the CPU comes into contact with the heat sink or heat sink 3603 via the thermal pad 3604.

However, in the above configuration, the heat generated by the CPU is only radiated by thermal contact from the central portion of the CPU, and when the CPU is mounted at ever higher speed, the heat is not sufficiently released. Problems have arisen in stable operation.

By the way, when the CPU is housed in a package as shown in FIG.
(Chip Size Package) type. This is because, when a CPU is mounted on the printed circuit board 3602, the CPU is divided into a so-called sabstrate portion 3601-1 and a die portion 3601-2 and mounted. And sabstrate part 3601-
1 corresponds to the peripheral portion of the CPU, and the die portion 3601-2
Corresponds to the central portion of the CPU. Such a CPU
Is a well-known CPU mounted on a so-called Mobile Dixon type BGA (Ball Grid Array). In addition, BGA (Ball Grid Arr
ay) refers to a solder connection to a substrate of a circuit component in which a ball-shaped solder ball is formed at a certain pitch on the bottom surface of a semiconductor without using a normal lead frame in the solder connection of a semiconductor or the like.

(Thirty-fourth Embodiment) FIG. 54 shows the configuration of a customer service terminal device according to a thirty-fourth embodiment of the present invention.
This will be described with reference to (a) to (c). FIG. 54 (a)-
The customer service terminal device shown in FIG.
As in the customer service terminal device shown in (c), the heat generated by the CPU housed in the housing is devised.

That is, FIG. 54A is a sectional view showing the structure of a heat sink or a heat sink held by a spring, and FIG. 54B is a plan view of FIG. (C) is a perspective view showing a configuration of a spring that holds a heat sink or a heat sink.

In FIGS. 54A to 54C, the circuit board
The heat generated from the CPU 3703 mounted on the 3705 is radiated through the heat sink 3702.
The heat sink 3702 is held by the circuit board 3705 via 01, and the heat sink 3702 radiates heat while maintaining the contact by the pressure of the spring 3701.
The spring 3701 and the heat sink 3702 are fastened with a caulking pin.
Done by 3706. In addition, contact between the central portion of the CPU and the heat sink 3702 is made via a thermal pad 3704.

With this configuration, the work of attaching the heat sink or the heat radiating plate becomes easy, and the circuit board and the C
An element to which excessive force is applied to the PU as compared with the case where the heat sink is attached by screws is eliminated.

(Thirty-Fifth Embodiment) FIG. 55 shows a configuration of a customer service terminal device according to a thirty-fifth embodiment of the present invention.
This will be described with reference to FIG. The customer service terminal device shown in FIG. 55 is designed to release heat generated by the CPU housed in the housing similarly to the customer service terminal device shown in FIGS. 54 (a) to 54 (c).

That is, in FIG. 55, the heat generated from the CPU 3806 mounted on the circuit board 3808 is radiated through the radiator plate. In this embodiment, the main radiator plate 3804 and the sub radiator plate 3805 are used. The stay 3801 holding the circuit board 3808 mounted with the CPU and the main heat sink 3804 is thermally connected to the main heat sink 3804, and the circuit board 3808
It is configured so that it penetrates through 3808 and is thermally connected to a sub radiator plate 3805 provided on the back side of the circuit board 3808. As a result, the heat generated by the CPU is transferred to the main heat sink 3804 and the sub heat sink 3805.
Thus, heat can be dissipated, so that the heat conduction and cooling capacity can be further increased and the cooling capacity can be increased as compared with the conventional heat dissipation using only the main heat sink.

(Thirty-Sixth Embodiment) FIG. 56 shows a configuration of a customer service terminal device according to a thirty-sixth embodiment of the present invention.
This will be described with reference to (a) and (b). FIG. 56A is a cross-sectional view showing the configuration of the customer service terminal device, and FIG.
FIG. 6B is a perspective view showing the configuration of the customer service terminal device. The customer service terminal device shown in FIGS. 56 (a) and 56 (b) has a housing structure configured to have an L-shape or a U-shape, and a circuit for generating high heat is built in a flat portion of the top plate. The high heat generated by the circuit is not conducted to the top plate of the flat portion.

In FIGS. 56 (a) and 56 (b), a circuit portion 3904 that generates high heat such as a power supply is housed in a flat portion of a top plate of a housing configured to have an L shape or a U shape. The heat shield plate 3901 is provided on the flat portion of the top plate via a heat insulating spacer 3902. Therefore, the circuit section 3904 that generates high heat such as a power supply
Even if the heat from the heater reaches the flat portion of the top plate of the L-shaped or U-shaped housing that has existed conventionally, the heat shield plate 3901 is further provided through the heat insulating spacer 3902, so that high heat Can no longer reach the heat shield plate 3901, and even if the user touches the heat shield plate 3901 with his / her hand, it is possible to reduce troubles in use such as burns and heat.

(Thirty-Seventh Embodiment) FIG. 57 shows a configuration of a customer service terminal device according to a thirty-seventh embodiment of the present invention.
This will be described with reference to FIG. FIG. 57 is a cross-sectional view showing the configuration of the customer service terminal device. The customer service terminal device shown in FIG. 57 generates high heat in the flat portion of the top plate in a housing structure configured to have an L-shape or a U-shape as in the thirty-sixth embodiment. A circuit is built in, and high heat generated by the circuit is devised so as not to be conducted to the top plate of the flat portion.

In FIG. 57, a circuit portion 4012 that generates high heat such as a power supply is housed in a flat portion of a top plate of a housing configured to have an L-shape or a U-shape. Since the housing has a double structure with the body 4002 and the outer housing 4001, it is possible to prevent high heat from the circuit portion 4012 that generates high heat from reaching the external housing 4001.

The high heat generated from the circuit portion 4012 that generates high heat, such as a power supply, rises as ventilation 4006 for the inner housing, and escapes through the ventilation holes 4009 of the inner housing to the outside air. On the other hand, the high heat rises in a gap 4005 surrounded by the outer casing 4001 and the inner casing 4001 as a ventilation 4004 for the gap, and escapes from the ventilation hole 4008 of the outer casing to the outside air. In addition,
A gap forming spacer 4003 is provided to secure a gap between the inner housing 4002 and the outer housing 4001. Further, in the lower part of the housing, ventilation holes 4006, 4007 for the inner housing and a lower ventilation hole 4005 for the air gap are provided in order to circulate the air with the outside air.

As described above, according to the present embodiment, heat from the high heat generating portion disposed in the inner housing is not directly transmitted to the flat portion of the outer housing which may be touched by the hand. It is cooled by the ventilation of the ventilation space between the inner housing and the outer housing of the heavy structure.

(Thirty-eighth Embodiment) FIG. 58 shows a configuration of a customer service terminal device according to a thirty-eighth embodiment of the present invention.
This will be described with reference to FIG. FIG. 58 is a perspective view showing the configuration of a customer service terminal device. The customer service terminal shown in FIG. 58 is provided with an inner housing 4101 and an outer housing 4103 to make the housing a double structure, and to prevent water from entering from outside.

That is, the inner casing 41 having a double casing.
01 and the outer casing 4103 have ventilation holes 41 of the inner casing, respectively.
02 and ventilation holes 4104 in the outer casing are provided. Then, a predetermined distance is shifted between the ventilation hole 4102 of the inner housing and the ventilation hole 4104 of the outer housing. In FIG. 58, this shift amount is illustrated as a shift amount 4105 of the ventilation holes of the inner casing and the outer casing.

As described above, according to the present embodiment, the exhaust hole
The position of the ventilation holes is shifted between the inner case and the outer case to prevent water from entering from outside and to prevent heat from the high heat-generating parts arranged inside the inner case. Will not be transmitted directly to the flat part of the outer housing,
Cooling is performed by ventilation in the ventilation space between the inner housing and the outer housing having a double structure.

(Thirty-ninth Embodiment) FIG. 59 shows a configuration of a customer service terminal device according to a thirty-ninth embodiment of the present invention.
This will be described with reference to (a) to (c). FIG. 59 (a) is a sectional view showing the configuration of a customer service terminal device, and FIG.
FIG. 9B is a perspective view showing a configuration of the corrugated plate, and FIG. 59C is a cross-sectional view showing a gap between the corrugated plate and the housing top plate. The customer service terminal device shown in FIGS. 59A to 59C has a housing structure configured to have an L-shape or a U-shape, and a circuit for generating high heat is built in a housing top plate. And the heat generated by the circuit is not conducted to the top of the housing.

In FIG. 59 (a), PSU (Power Su
(pply Unit: power supply circuit unit) 4207 is housed in a housing at a position corresponding to the top plate 4211 of the housing configured to have an L-shape or a U-shape, and is provided below the top plate 4211. The corrugated plate 4201 provided with a taper is arranged. Although the angle of the taper is set to θ in FIG. 59A, θ is experimentally determined so that the airflow A is rectified and easily flows from the lower part to the upper part.

FIG. 59 (b) shows how the air flow A is rectified and flows along the above-mentioned corrugated plate in order to discharge the high heat generated by the PSU 4207, and FIG. 59 (c).
Shows a state in which a gap 4210 formed between the corrugated plate 4201 and the housing top plate 4211 has a heat blocking effect by air and prevents heat conduction to the housing top plate.

In FIG. 59 (a) to FIG. 59 (c), the air flow A passing through the ventilation hole 4203 is
It flows between 4201 in a rectified manner, ascends, and flows out through an outside ventilation hole (not shown). In addition, as shown in FIG.
From 4205, it flows out through a ventilation hole (not shown) to the outside through an FDD (Floppy Disk Driver) support plate 4206.

As described above, according to this embodiment, the heated air rises along the inclined corrugated plate, is guided as a rectified air flow, and moves toward the expanded space. If the heated air remains stagnant, the flat part will not be heated up too much, and the corrugated plate will have a corrugated gap at the top, so there is also an effect of blocking the heat by the air. The heat conduction to the top plate can be prevented.

(Fortieth Embodiment) FIG. 60 shows a configuration of a customer service terminal device according to a fortieth embodiment of the present invention.
This will be described with reference to FIG. FIG. 60 is a schematic diagram showing the configuration of the customer service terminal device. The customer service terminal shown in FIG. 60 includes a sensor for detecting the height of the customer, and is configured to automatically change the angle of the customer display to an angle that is easy for the low height to see when the height is low. .

That is, in FIG. 60, when the short stature is a customer 4310 of a child, the sensor 4301 for detecting the height of the customer detects that the stature is a short stature, usually a child. The control unit (not shown) of the business terminal device is a customer (customer) LCD display
The display 4302 is tilted to a predetermined position and stopped by operating the automatic tilt function of the 4302. As a result, the child can easily view the contents of the customer (customer) LCD display 4302, so that the child can easily place an order.

In a store with many children customers, if it is possible to confirm that the child is a child by adding a device for identifying the child's voice to the sensor, the content of the customer (customer) LCD display 4302 is displayed. Is automatically converted into a display of contents suitable for the child customer, so that the content can be easily understood by the child customer and the content that the child is pleased with.

As described above, according to the present embodiment, the angle of the customer display can be automatically adjusted to an optimum angle according to the short stature. If you purchase by yourself, it will be automatically converted to a display suitable for children, so that children can easily understand it and make it happy for children. Is possible.

(41st Embodiment) FIG. 61 is a diagram showing the configuration of a customer service terminal device according to a 41st embodiment of the present invention.
This will be described with reference to (a) and (b). FIG. 61 (a)-
The customer service terminal shown in (b) is obtained by adding functions to the customer service terminal shown in the twenty-fourth embodiment shown in FIG.

That is, FIG. 61A is a perspective view showing a mounting position of a locking claw provided for fixing the position of the display case to the customer service device, and FIG. It is an enlarged top view of the provided locking claw. FIG.
1 (a) and (b), the display case 4504 is inserted into the housing 4503 while sliding from right to left. When inserted to a predetermined position, the concave portion 4505 of the display case provided in the display case 4504 engages with the locking claw 4501 provided on the housing side,
In addition to being locked, the stopper 4508 provided in the display case 4504 prevents further entry.

In order to release the lock, FIG.
As shown in (5), the tapered product 4507 for unlocking is inserted into the unlocking hole 4506 provided in the housing 4503 to release the lock mechanism. Since the lock mechanism is provided with a spring 4502, the spring 4502 applies an elastic force to the display case except for the unlocking operation.

As described above, according to the present embodiment, it is possible to securely fix and release the slide-in display case in the left-right direction by the lock mechanism provided on the housing side.

(Twenty-second Embodiment) FIG. 62 shows a configuration of a customer service terminal device according to a forty-second embodiment of the present invention.
This will be described with reference to (a) to (c). FIG. 62 (a)-
The customer-facing business terminal device shown in FIG.
As in the customer service terminal device according to the forty-first embodiment shown in (b), a locking claw is provided so that the position of the display case can be fixed.

That is, FIG. 62A is a perspective view showing a mounting position of a locking claw provided for fixing the position of the display case to the customer service device, and FIG. 62B is a display case side. FIG. 62 (c) is a side view of FIG. 62 (b) viewed from the side.

The display cases shown in FIGS.
The 4504 is inserted into the housing 4503 while sliding, for example, from left to right. When it is inserted to a predetermined position, the locking claw 4601 provided on the display case 4504 engages with the recess 4602 on the housing side and is locked.

To release the lock, see FIG.
(B) As shown in FIG.
By pulling 04 to the left, the locking claw 4601 is disengaged from the recess 4602 on the housing side against the elastic force of the locking spring 4603. The lock can be released by moving the display case 4504 right and left in parallel with this operation. The locking spring 4603 normally acts to push the locking claw 4601 toward the housing by elastic force.

As described above, according to the present embodiment, it is possible to securely fix and release the slide-in display case in the left-right direction by the lock mechanism provided on the display case side.

(Thirty-third Embodiment) FIG. 63 shows a configuration of a customer service terminal device according to a forty-third embodiment of the present invention.
This will be described with reference to FIG. FIG. 63 is a perspective view showing the configuration of the customer service terminal device. The customer service terminal shown in FIG. 63 is a temporary deposit tray 47 for temporarily depositing coins and the like.
01 is provided for business convenience.

As described above, according to the present embodiment, the temporary deposit tray for temporarily depositing coins and the like is attached to the terminal device at the stage where the change of the fee deposited by the customer has not been completed, and the fee is reduced. The work of accounting business processing after collection becomes convenient.

(Forty-Fourth Embodiment) FIG. 64 shows a configuration of a customer service terminal according to a forty-fourth embodiment of the present invention.
This will be described with reference to FIG. FIG. 64 is a perspective view showing the configuration of the customer service terminal device. The customer service terminal device shown in FIG. 64 is provided with a temporary deposit building holder 4801 for temporarily depositing bills and slips, thereby achieving business convenience.

As described above, according to the present embodiment, the temporary deposit bill holder for temporarily depositing bills, slips, and the like is attached to the terminal device at the stage where the change of the fee deposited by the customer has not been completed, The task of accounting business processing by collecting a fee becomes convenient.

(Forty-Fifth Embodiment) FIG. 65 shows a configuration of a customer service terminal device according to a forty-fifth embodiment of the present invention.
This will be described with reference to FIG. FIG. 65 is a perspective view showing the configuration of the customer service terminal device. The customer service terminal device shown in FIG. 65 is capable of detaching and replacing the temporary deposit tray 4901 for coins and the like described in the forty-third embodiment or the temporary deposit bill holder 4903 for bills and the like described in the forty-fourth embodiment. It is intended to be freely performed.

That is, in FIG. 65, the temporary deposit tray 4901 for coins and the like is detachably inserted into and detached from the coin holder holding member 4902 so that it can be detached and replaced freely. Similarly, a temporary deposit bill holder 4801 for temporarily storing bills and slips is inserted into or pulled out of the bill holder holding member 4904 so that the temporary deposit bill holder 4801 can be freely detached and replaced.

As described above, according to the present embodiment, it is possible to remove the product by transport packing or the like, to install the product at the convenience store, or to remove the product in the case of obstructing the work of cleaning the counter. The convenience of the business terminal device is improved.

[0142]

As described above, the customer service terminal device according to the present invention has a novel housing structure having a generally L-shaped or U-shaped pocket portion on the side surface. Therefore, there is an effect that the guide display service for the customer can be provided using the pocket.

In addition, various guide exhibition services for customers, for example, merchandise sales display, signboard advertisement display, merchandise sales amount data display, etc. are realized in a limited housing space, so that the store can be effectively used. It has the effect that can be done.

Further, since the novel casing structure having a generally L-shaped or U-shaped pocket portion can be divided, the production work is improved, and maintenance is performed in the divided state. Therefore, the present invention has an effect of being excellent in maintainability and functionality.

A support shaft is provided above the housing structure having a substantially L-shaped or U-shaped pocket and near the upper portion of the operation display holding housing, and is rotated about the support shaft. The holding angle of the operation display and the like can be adjusted by being able to hold as much as possible, so that the holding angle can be adjusted to an angle that makes it easy to see according to the viewing angle of the operation display and the height difference of the operator. Because it is something like
It has the effect of being excellent in operability and functionality.

[Brief description of the drawings]

FIG. 1 is a diagram showing a configuration of a customer service terminal device according to a first embodiment of the present invention;

FIG. 2 is a diagram showing a configuration of a customer service terminal device according to a second embodiment of the present invention;

FIG. 3 is a diagram showing a configuration of a customer service terminal device according to a third embodiment of the present invention;

FIG. 4 is a diagram showing another configuration of the customer service terminal device according to the third embodiment of the present invention;

FIG. 5 is a diagram showing a configuration of a customer service terminal device according to a fourth embodiment of the present invention;

FIG. 6 is a diagram showing another configuration of the customer service terminal device according to the fourth embodiment of the present invention;

FIG. 7 is a diagram showing a configuration of a customer service terminal device according to a fifth embodiment of the present invention;

FIG. 8 is a diagram showing another configuration of the customer service terminal device according to the fifth embodiment of the present invention;

FIG. 9 is a diagram showing a configuration of a customer service terminal device according to a sixth embodiment of the present invention;

FIG. 10 is a diagram showing another configuration of the customer service terminal device according to the sixth embodiment of the present invention;

FIG. 11 is a diagram showing a configuration of a customer service terminal device according to a seventh embodiment of the present invention;

FIG. 12 is a diagram showing a configuration of a customer service terminal device according to an eighth embodiment of the present invention;

FIG. 13 is a diagram showing another configuration of the customer service terminal device according to the eighth embodiment of the present invention;

FIG. 14 is a diagram showing a configuration of a customer service terminal device according to a ninth embodiment of the present invention;

FIG. 15 is a diagram showing a configuration of a customer service terminal device according to a tenth embodiment of the present invention;

FIG. 16 is a diagram showing another configuration of the customer service terminal device according to the tenth embodiment of the present invention;

FIG. 17 is a diagram showing a configuration of a customer service terminal device according to an eleventh embodiment of the present invention;

FIG. 18 is a diagram showing a configuration of a customer service terminal device according to a twelfth embodiment of the present invention;

FIG. 19 is a diagram showing another configuration of the customer service terminal device according to the twelfth embodiment of the present invention;

FIG. 20 is a diagram showing a configuration of a customer service terminal device according to a thirteenth embodiment of the present invention;

FIG. 21 is a diagram showing a configuration of a customer service terminal device according to a fourteenth embodiment of the present invention;

FIG. 22 is a diagram showing a configuration of a customer service terminal device according to a fifteenth embodiment of the present invention;

FIG. 23 is a diagram showing a configuration of a customer service terminal device according to a sixteenth embodiment of the present invention;

FIG. 24 is a diagram showing a configuration of attaching and detaching a display device in a customer service terminal device according to a sixteenth embodiment of the present invention;

25 is a diagram showing a configuration in which a part of FIG. 24 is enlarged,

FIG. 26 is a diagram showing a configuration of a customer service terminal device according to a seventeenth embodiment of the present invention;

FIG. 27 is a diagram showing a configuration for adjusting an angle in a customer service terminal device according to a seventeenth embodiment of the present invention;

28 is a diagram showing a configuration in which a part of FIG. 27 is enlarged,

FIG. 29 is a diagram showing a configuration of a customer service terminal device according to an eighteenth embodiment of the present invention;

FIG. 30 is a diagram showing a configuration of a customer service terminal device according to a nineteenth embodiment of the present invention;

FIG. 31 is a diagram showing a vertical slide mechanism in a customer service terminal device according to a nineteenth embodiment of the present invention;

FIG. 32 is a diagram showing a configuration of a customer service terminal device according to a twentieth embodiment of the present invention;

FIG. 33 is a view showing a first mechanism for freely adjusting front / rear, up / down, left / right positions, angles, heights, and the like in a customer service terminal device according to a twentieth embodiment of the present invention;

FIG. 34 is a view showing a second mechanism for freely adjusting front / rear, up / down, left / right positions, angles, heights, and the like in a customer service terminal device according to a twentieth embodiment of the present invention;

FIG. 35 is a diagram showing a configuration of a customer service terminal device according to a twenty-first embodiment of the present invention;

FIG. 36 is a diagram showing a configuration of a customer service terminal device according to a twenty-second embodiment of the present invention;

FIG. 37 is a diagram showing a configuration of a customer service terminal device according to a twenty-third embodiment of the present invention;

FIG. 38 is a diagram showing a configuration of a customer service terminal device according to a twenty-fourth embodiment of the present invention;

FIG. 39 is a diagram showing a configuration of a customer service terminal device according to a twenty-fifth embodiment of the present invention;

FIG. 40 is a diagram showing a configuration of a customer service terminal device according to a twenty-sixth embodiment of the present invention;

FIG. 41 is a diagram showing a configuration of a customer service terminal device according to a twenty-seventh embodiment of the present invention as viewed from the customer side;

FIG. 42 is a diagram showing a configuration of a customer service terminal device according to a twenty-seventh embodiment of the present invention as viewed from the operator side;

FIG. 43 is a diagram showing an example of printout to a receipt in the customer service terminal device according to the twenty-seventh embodiment of the present invention;

FIG. 44 is a view showing an example of printout to another form in the customer service terminal device according to the twenty-seventh embodiment of the present invention;

FIG. 45 is a diagram showing a configuration of a customer service terminal device according to a twenty-eighth embodiment of the present invention;

FIG. 46 is a view showing an example of printout to a receipt in the customer service terminal device according to the twenty-eighth embodiment of the present invention;

FIG. 47 is a view showing an example of printout to another form in the customer service terminal device according to the twenty-eighth embodiment of the present invention;

FIG. 48 is a diagram showing a configuration of a customer service terminal device according to a twenty-ninth embodiment of the present invention;

FIG. 49 is a diagram showing another configuration of the customer service terminal device according to the twenty-ninth embodiment of the present invention;

FIG. 50 is a diagram showing a configuration of a customer service terminal device according to a thirtieth embodiment of the present invention;

FIG. 51 is a diagram showing a configuration of a customer service terminal device according to a thirty-first embodiment of the present invention;

FIG. 52 is a diagram showing a configuration of a customer service terminal device according to a thirty-second embodiment of the present invention;

FIG. 53 is a diagram showing a configuration of a customer service terminal device according to a thirty-third embodiment of the present invention;

FIG. 54 is a diagram showing a configuration of a customer service terminal device according to a thirty-fourth embodiment of the present invention;

FIG. 55 is a view showing a configuration of a customer service terminal device according to a thirty-fifth embodiment of the present invention;

FIG. 56 is a view showing a configuration of a customer service terminal device according to a thirty-sixth embodiment of the present invention;

FIG. 57 is a diagram showing a configuration of a customer service terminal device according to a thirty-seventh embodiment of the present invention;

FIG. 58 is a diagram showing a configuration of a customer service terminal device according to a thirty-eighth embodiment of the present invention;

FIG. 59 is a diagram showing a configuration of a customer service terminal device according to a thirty-ninth embodiment of the present invention;

FIG. 60 is a diagram showing a configuration of a customer service terminal device according to a fortieth embodiment of the present invention;

FIG. 61 is a diagram showing a configuration of a customer service terminal device according to a forty-first embodiment of the present invention;

FIG. 62 is a diagram showing a configuration of a customer service terminal device according to a forty-second embodiment of the present invention;

FIG. 63 is a diagram showing a configuration of a customer service terminal device according to a forty-third embodiment of the present invention;

FIG. 64 is a diagram showing a configuration of a customer service terminal device according to a forty-fourth embodiment of the present invention;

FIG. 65 is a diagram showing a configuration of a customer service terminal device according to a forty-fifth embodiment of the present invention;

FIG. 66 is a diagram showing a configuration of a conventional customer service terminal device.

[Explanation of symbols]

 101 Housing having an L-shaped side surface 104, 707 Operation display unit 122 Housing main unit with display pocket 123, 1003, 2202 Display samples 202, 405, 705 Rotating shaft 203, 706 Operation display housing 204 Display unit for operation 301, 302, 1002, 2201, 2301, 3405 Display case 400, 500 Case 401, 501, 601 that can be divided and configured with side L-shaped base case 402, 502, 602 Display case for operation Body holder 403 Hinge 404 Coupling part 603 Rotating hinge 701 Rear cover 702 Front cover 703 Base plate 704 Mounting structure 802, 803 Holding member 901 Additional member forming roof 1001 Housing with side U-shape 1004, 2203, 2505 Display case Main body with pocket 1101 Reading section of media card reader 1401, 1501, 1607, 2305, 2501, 2603 Customer display 1603 Release button 1702 Sliding hinge 1703 Friction sliding brake 1902 Slide rail 1914 Friction resistance Sheet 1920 Guide slit 2011 Arm with universal joint 2101 Elastic friction ring 2411 Concave or hole 2502 Projection 2503 Guide hole 2507 Bend 2601, 2705 Top housing 2602, 2704 POP advertisement display plate 2604 Overhang 2701 POP advertisement display plate engagement 2801 Electronic Still camera or video camera 2802 Printer 3101 Wireless communication command unit 3102 Wireless communication receiving unit 3202, 3302 Rotating hinge 3201 Top cover 3303, 3304 Connector 3401 Movable cover 3404 (Liquid crystal display) 3601 CPU 3602 Circuit board 3603 Heat sink or heat sink 3604 Thermal pad 3605 Stay 3606 Screw 3701 Spring 3706 Caulking pin 3804 Main heat sink 3805 Secondary heat sink 3901 Heat shield plate 3902 Heat insulating spacer 3904 High heat generation circuit part 4001 Outer housing 4002 Inner housing 4003 Spacer for forming gap 4005 Lower ventilation for air gap Hole 4007 Ventilation hole for inner housing 4008 Ventilation hole for outer housing 4201 Wave type Plate 4207 PSU 4301 Sensor 4501 Locking claw (housing side) 4601 Locking claw (display case side) 4701 Temporary deposit tray for coins etc. 4801 Temporary deposit building holder for banknotes etc. 4902 Coin holder holding member 4904 Bill holder holding member 6600 Customer-facing business terminal 6601 Housing 6602 Operation display housing 6603 Operation display 6605 Magnetic card reader 6606 Price data display

Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat II (reference) G07G 1/01 301 G07G 1/01 301B 1/06 1/06 B G08B 13/196 G08B 13/196 G09F 9/00 312 G09F 9/00 312 (72) Inventor Teruo Kato 3-1, Tsunashimahigashi, Kohoku-ku, Yokohama-shi, Kanagawa Prefecture Inside Matsushita Communication Industrial Co., Ltd. (72) Inventor Akira Nakajima 4-3-1 Tsunashimahigashi, Kohoku-ku, Yokohama, Kanagawa Prefecture No. 1 Matsushita Communication Industrial Co., Ltd. (72) Inventor Osamu Yonekawa 4-1-1 Tsunashima Higashi, Kohoku-ku, Yokohama, Kanagawa Prefecture Inside Matsushita Communication Industrial Co., Ltd. (72) Inventor Kazushi Muto, Kohoku-ku, Yokohama-shi, Kanagawa 3-1, Tsunashima Higashi 3-chome Matsushita Communication Industrial Co., Ltd. F-term (reference) 3E042 BA06 BA07 BA10 BA11 BA13 BA17 BA18 CE01 5C084 AA02 AA07 AA13 BB33 CC17 DD11 EE01 FF02 GG07 GG09 GG20 GG43 GG78 HH10 HH12 HH13 A EE16 LL01

Claims (49)

[Claims] 1. A housing having a pocket portion so as to form an L-shaped side surface, and a product sales appeal display, a signboard advertisement display, a product, and the like in a face-to-face sales of a product using the pocket portion of the housing. A customer-facing business terminal device that can be used to provide various types of information exhibition services for customers, such as displaying sales amount data. 2. An operation indicator is held by providing a shaft on an upper portion of the operation indicator housing at an upper portion of the housing or an upper portion of the support structure in the housing, and rotatably holding the operation indicator around the axis. The customer service terminal device according to claim 1, wherein the angle is adjustable. 3. A display case having a transparent portion on a side of the housing of the housing facing the customer.
The business terminal device corresponding to the customer described. 4. A housing having an L-shaped side surface is divided into a base housing portion having a quadrilateral side surface of an L-shaped horizontal portion and an operation display housing body holder at an L-shaped rising portion. A hinge having a rotation axis at an upper end portion of the joined surface is provided on the base housing portion, and the hinge and the shaft are connected to each other so as to be able to connect an L-shaped side housing which can be configured separately. A shared hinge portion is also provided on the operation display housing holder, and further includes a connection portion connecting the base housing portion and the operation display housing support at the bottom portion, and the hinge and the connection portion Can be used by consolidation,
Further, if the connection of the connecting portion is released, the operation display housing holder is tilted about the rotation axis of the upper end at the upper portion of the base housing, and the base housing and the operation display housing are held. 2. The customer service terminal according to claim 1, wherein the terminal can be folded so that the body is substantially parallel. 5. The customer-facing business terminal device according to claim 4, wherein the base housing section and the operation display housing holder are separated from each other, and the operation display housing support is configured to be hung on a wall. 6. The base casing is thinned, the base casing and the operation display casing holder are connected by a rotating hinge, and the hinge is opened to support the operation display casing holder. 5. The customer service according to claim 4, wherein the thin base housing is configured to be installed on the counter by setting it in a state, or the thin base housing can be selected so as to be mounted on a wall without being separated by being folded by the hinge portion. Business terminal device. 7. A housing provided with a pocket portion and having an L-shaped side surface as a whole is configured to attach a rear cover having an L-shaped side surface, a front cover, a base plate, a circuit board, covers and the like. It is composed of a mounting structure, and is configured such that a holding angle of the operation indicator can be adjusted by rotatably supporting an upper portion of the structure or the front cover and an upper portion of the operation indicator housing by an axis. The customer service terminal device according to claim 1. 8. A housing provided with a pocket portion and having an L-shaped side surface as a whole structure, a triangular or trapezoidal L-shaped rising portion operating display device housing holder, and a rear or bottom surface of the holder. The customer service terminal device according to claim 1, further comprising: a holding member connected to the terminal and supporting the holding body. 9. The customer service according to any one of claims 1 to 8, wherein the housing is provided with a pocket portion, and has an L-shaped side surface as a whole, and further has a portion forming a roof. Business terminal device. 10. A product sales appeal to a customer in a product sales using a U-shaped pocket portion in a case in which a side surface of a housing formed by connecting a plurality of housings by a shaft or the like is U-shaped. Display, billboard advertisement display,
A customer-facing business terminal device that can be used to provide various customer exhibition services, such as displaying product sales amount data. 11. A reading section of a medium card reader is provided at a lower portion of the operation display housing which is not covered by the operation display held at an upper end of the operation display housing holder. 11. The method according to claim 1, wherein:
The customer service terminal device according to any one of the above. 12. When the reading section of the medium card reading device is configured to shift in the front-rear direction in conjunction with the adjustment of the holding angle of the operation display, and the lower end of the operation display is brought forward. 12. The customer service terminal device according to claim 11, wherein the reading unit of the medium card reading device is also moved forward in cooperation with the medium card reading device to facilitate the card passing operation to the medium card reading device. . 13. The position of the reading section of the medium card reading device is changed by arbitrarily moving the lower side of the operation display housing facing the operator side, the upper side and the lower side of the operation display. The customer service terminal device according to any one of claims 1 to 12, wherein the business terminal device is a customer service terminal device. 14. The customer service terminal device according to claim 1, wherein a customer display is added to a portion visible to the customer on the opposite side of the operation display. 15. The customer service terminal device according to claim 14, wherein the customer display device is configured to be able to collectively display all order items from the customer. 16. The customer service terminal device according to claim 15, wherein a touch panel or a key button is added to the customer display so that the customer can perform a selection operation of a product or the like by self-service. 17. The customer service terminal device according to claim 14, wherein said customer display is detachable. 18. The customer-facing business terminal device according to claim 14, wherein the customer display device is configured to be capable of adjusting an angle and holding the angle. 19. The customer-facing business terminal device according to claim 14, wherein the customer display is selectable from a plurality of types, such as small and large, and is replaceable. . 20. The customer service terminal device according to claim 14, wherein a mounting position of the customer display is changeable in a vertical direction. 21. The apparatus according to claim 14, wherein a position change such as up, down, left, right, front and back, an angle, a height and the like of said customer display can be freely adjusted and set by an arm with a universal joint. The customer service terminal device according to any one of the above. 22. A structure in which a position change such as up, down, left, right, front and back, an angle, a height, and the like of the customer display can be freely adjusted and held by a plurality of elastic friction rings to be held and set. The customer service terminal device according to any one of claims 14 to 20. 23. The customer service terminal device according to claim 1, wherein the pocket facing the customer of the L-shaped housing is configured as a display case installation area for the customer. 24. A height direction dimension of the customer display is set higher than the housing base, and the display is surrounded by the housing base, the operation display housing holder, the top housing, and the like. A display case that slides in from the side to the set pocket and slides in and sets it, and various display items such as product models, samples, dolls, etc. preset in the display case can be exchanged The customer service terminal device according to any one of claims 14 to 23, wherein the customer terminal device is configured to make various appeals to the customer. 25. A projection is provided on the back surface of the display case, and a recess or a hole is formed on the housing side of the housing base, the operation display housing, or the like at a position corresponding to the projection. 25. The customer service terminal device according to claim 24, wherein the projecting portion engages with the concave portion and the hole by the elasticity of the display case to perform a click stop to stop in the left and right direction. 26. A height direction dimension of the customer display device is set slightly higher than the housing base portion, and the height of the guest display device is set by the housing base portion, the operation display housing holder, the top housing portion and the like. The display case can be stored in the enclosed pocket, and the customer display can be slid up and down along the display case, and the left and right ends of the customer display are the display case. 26. The display device according to any one of claims 14 to 25, wherein the display device is configured to also serve as a stopper in the left-right direction with respect to the display case, and the display in the display case can be exchanged from the front by lowering the customer display. A business terminal device corresponding to a customer described in Crab. 27. The POP by setting a dimension in a height direction of the customer display device to be slightly larger than a height of the housing base portion.
A substantially L-shaped protruding portion is provided on the top housing portion, which constitutes a hook portion of an advertisement display plate and is placed on the upper portion of the operation display device housing holder, and the degree of the protruding portion is determined by using a display case. The POP advertisement display plate on which a product photograph, a product price, a catch phrase, and the like are posted can be held by the hook portion and the protruding portion, so as to be provided so as to coincide with the inclination angle of the customer side surface. The customer service terminal device according to any one of claims 14 to 26. 28. A POP advertisement display plate engaging portion for engaging the POP advertisement display plate at an upper end of the display case, wherein the engagement portion is configured to display the POP advertisement display from the upper protruding portion of the top housing portion. The POP advertisement display plate can be displayed so that the POP advertisement display plate is configured to protrude outward by an amount corresponding to the thickness of the plate, and the inclination of the upper protruding portion of the top housing portion is set to an inclination suitable for leaning the POP advertisement display plate. 28. The customer-facing business terminal device according to claim 27, which is configured so as to be able to simultaneously exchange exhibits in the display case. 29. A small camera is provided at a predetermined position facing the customer, and after the image of the customer is taken at the request of the customer, printing is performed in monochrome or color on a receipt or another form to give the customer a request. The customer service terminal device according to any one of claims 1 to 28, which can be provided. 30. A small camera is provided at a predetermined position facing the operator, and after printing the image of the operator according to a customer's request, printing such as monochrome or color on a receipt or another form is performed. The customer service terminal device according to any one of claims 1 to 28, which is provided to a customer. 31. The customer service terminal device according to claim 29, wherein an emergency switch provided at the foot of the operator is operated to operate the small camera so that an uninvited customer other than the customer can be imaged. . 32. A touch switch is provided in place of the foot emergency switch, such as an operator's cap, pocket, band, etc., which is always carried somewhere on the operator's body, and the touch switch is operated to operate the touch switch. 32. The client-facing business terminal device according to claim 31, wherein wireless communication is performed so that an uninvited customer or the like other than the customer can be imaged. 33. A customer-facing business terminal device having a main body housing with a pocket portion, wherein when a display case is set and held in the pocket portion of the main body housing, a rotating hinge is provided at an upper portion of the main body housing facing the customer. Further, an upper lid serving as an upper lid of the display case is provided, and the upper lid is rotated so as to be engaged with the upper portion of the display case, and the height dimension is slightly smaller than that of the housing base. 2. The display case is held between a customer display set at a high position, and the upper cover is opened and closed so that the display case can be attached / detached or the display object can be exchanged.
33. A business terminal device corresponding to a customer according to claim 32. 34. The display device according to claim 33, wherein the upper lid also serves as a power supply path to a display in the display case.
The business terminal device corresponding to the customer described. 35. A display device, such as a liquid crystal display device, can be added to the display case, so that display by the display device and an advertisement display in the display case can coexist. 34. The customer service terminal device according to claim 33, configured to increase appeal. 36. A so-called CSP (Chip Size P) in which a CPU is divided into a central part and a peripheral part and stored in a package.
ackage) type CPU mounted on a circuit board, and the CPU
The heat generated from the central portion of the CPU is radiated by heat contact with a heat sink or a heat sink having a concave portion provided corresponding to the central portion of the CPU, and the heat generated from the peripheral portion of the CPU is released. 36. The customer-facing business terminal device according to claim 1, wherein heat is radiated by thermal contact via the heat sink or the heat sink. 37. When radiating heat generated from a CPU mounted on a circuit board through a heat sink or a heat sink, the heat sink or the heat sink is held on the circuit board through a spring. 37. The customer service terminal device according to claim 1, wherein the heat radiating plate or the heat sink radiates heat while maintaining contact with the pressure of the spring. 38. A stay for holding a circuit board mounted with a CPU and a main heat radiator is thermally connected to the main heat radiator and penetrates the circuit board with respect to a sub heat radiator provided on the back side of the circuit board. 38. The customer service terminal device according to claim 1, wherein the heat generated by the CPU is radiated by the main radiator plate and the sub radiator plate. . 39. A housing in which a circuit for generating heat is built in a flat portion of a top plate of an L-shaped or U-shaped housing, and heat generated by the circuit is conducted to the top plate of the flat portion. The body structure, wherein a heat shield is provided on a flat portion of the top plate via a heat insulating spacer, so that heat generated from the circuit does not reach the heat shield. 39. The customer service terminal device according to claim 38. 40. The customer service terminal device according to claim 1, wherein the housing has a double structure, and is used as a ventilation space between the inner housing and the outer housing. 41. Positions of exhaust holes to the outside of the inner casing and the outer casing are provided so as to be mutually shifted between the inner casing and the outer casing, and water intrusion from the outside is provided. 41. The customer-facing business terminal device according to claim 40, wherein the business terminal device is configured to prevent the problem. 42. A housing in which a circuit for generating heat is built in a flat portion of a top plate of an L-shaped or U-shaped housing, and heat generated by the circuit is conducted to the top plate of the flat portion. In the body structure, a corrugated plate is inclined and disposed at a portion of the circuit that emits heat toward the flat portion, so that the air heated by the heat generates an air flow rectified by the corrugated plate. 2. The method according to claim 1, wherein the guide portion is guided to a portion other than the flat portion.
42. The customer service terminal device according to claim 41. 43. A system according to claim 1, further comprising a sensor for detecting the height of the customer, wherein the angle of the customer display is automatically changed to an angle that is easy for the low height person to see when the height is low. A business terminal device corresponding to a customer described in Crab. 44. The customer service terminal device according to claim 43, wherein the display content of the customer display is automatically changed for a short stature in the case of a child. 45. A movable locking claw is provided on the housing for fixing the display case set in a sliding-in manner in the left-right direction, and a concave portion or a hole is provided on the display case side to lock the locking claw. 25. The customer service terminal device according to claim 24, wherein the display case is detachable by being engaged. 46. A movable locking claw is provided on the display case side in order to fix the display case set by sliding-in in the left-right direction. 25. The customer service terminal device according to claim 24, wherein the display case is detachable by being engaged. 47. The customer service terminal device according to claim 1, further comprising a temporary deposit tray for temporarily storing coins, etc., for business convenience. 48. The customer service terminal device according to any one of claims 1 to 46, further comprising a temporary deposit bill holder for temporarily depositing bills and slips for business convenience. 49. A temporary deposit tray for coins or the like according to claim 47 or a bill holder for temporary deposits for bills or the like according to claim 48, which can be freely detached and replaced. A customer service terminal device according to claim 47 or claim 48.