JPH11283085A - Automatic cash transaction system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an automatic cash transaction system capable of effectively utilizing paper money by using the paper money of an automatic cash transaction device which becomes incapable of a transaction due to a fault by the other automatic cash transaction device as much as possible. SOLUTION: A monitoring device 10 monitors the fault state of the plural automatic cash transaction devices 1, and when a certain automatic cash transaction device 1 becomes the fault, analyzes the fault code and specifies a fault part which is the cause. In the case that a judgement part 16 inside the monitoring device judges that a money paying transaction is impossible based on the specified fault part and a paper money moving device 20 for moving the paper money between paper money housing parts housing the paper money to be paid out provided in the plural automatic cash transaction devices is operable, by the paper money moving device 20, the paper money is moved from the paper money housing part of the automatic cash transaction device which becomes faulty to the paper money housing part of the other normal automatic cash transaction device.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automatic cash transaction system for automatically performing cash transactions such as deposits and withdrawals, and more particularly, to an automatic cash transaction system in which some of the plurality of cash automatic transaction devices are obstructed. The present invention relates to an automatic cash transaction system that does not reduce the operating efficiency of a dispensing bill even if the dispensing transaction becomes impossible.

[0002]

2. Description of the Related Art In recent years, in an automatic teller machine, even if a part of the device breaks down due to extension of operation time and installation in an unmanned store, it is possible to make a transaction by limiting only its function. For example, the development of technology to keep the operation of the equipment as low as possible has been actively conducted. However, the probability that a part indispensable for a transaction fails cannot be completely eliminated, and there is still a possibility that a failure may cause a situation in which a device cannot be transacted. The essential parts of the transaction here are
For example, there are a card handling part, a display part, an operation and information input part for designating personal (account) authentication information and transaction contents. In addition, as a known technique related to the present invention, a technique of moving bills between a plurality of automatic teller machines (eg, Japanese Patent Application Laid-Open Nos. 60-17758 and 60-263265).
And a technique for transferring banknotes from a common banknote storage unit to a plurality of operation units (eg, Japanese Patent Application Laid-Open No. 62-60091).
Etc. have been proposed.

[0003]

As described above, if a part indispensable for a transaction, for example, a card handling part, a display part, an operation or an input part is broken, the bill handling part for directly handling bills is normal. Even withdrawal transactions are not possible. As a result, bills that cannot be dispensed remain in this device. In addition, all of the above-mentioned known examples assume a normal state.
Japanese Patent Application Laid-Open No. 60-263265 and Japanese Patent Application Laid-Open No. Sho 60-263265 are flexible in the case where excess or deficiency of banknotes occurs between a plurality of automatic teller machines, and the treatment for a failed automatic teller machine is completely considered. No
Japanese Patent Application Laid-Open No. 2-60091 is similar to the present invention in terms of the effect, but has a problem that all the automatic teller machines cannot be transacted when the common banknote storage unit is broken. An object of the present invention is to alleviate the above-mentioned problems, and to enable a banknote of an automatic teller machine which cannot be traded due to an obstacle to be used by another automatic teller machine as much as possible, and to make effective use of the banknote. It is an object of the present invention to provide a cash automatic transaction system that has become possible.

[0004]

In order to achieve the above object, an automatic cash transaction system according to the present invention uses a cash detection system (monitoring device 10) for monitoring fault conditions of a plurality of cash automatic transaction devices. When a failure occurs in the transaction apparatus, a failure site which is the cause of the failure is specified, and based on the specified failure site, the movement determination means (determination unit 16) determines that the dispensing transaction is impossible and a plurality of cash automatic transaction devices are used. If it is determined that the bill moving means (the bill moving device 20) for moving the bill between the bill storing units storing the bills to be dispensed is operable, the bill moving means causes the obstacle cash automatic The bill is moved from the bill storage unit of the transaction device to the bill storage unit of another automatic teller machine.

[0005]

DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, an automatic cash transaction system according to one embodiment of the present invention will be described in detail with reference to the drawings.
FIG. 1 is a diagram for explaining the overall configuration of the automatic teller machine system according to the present embodiment, and FIG. 2 is a diagram illustrating fault information transmitted from the control monitoring unit 5 of the automatic teller machine 1 shown in FIG. FIG. 3 shows the monitoring device 1 shown in FIG.
FIG. 4 is a diagram for explaining an operation flow of the monitoring apparatus 10 shown in FIG. 3, and FIG. 5 is a movement determination table stored in the storage unit 14 of the monitoring apparatus 10 shown in FIG. FIG. 6 is a diagram for explaining a method for making a determination as to whether or not a dispensing transaction is possible, a determination as to whether or not a bill can be moved, and a determination as to a bill movement, using the determination correspondence table 47 and the determination correspondence table 48 provided in the determination unit 16 and the determination unit 16. FIG. 7 is a diagram for explaining the configuration of the bill handling unit 8 in the first embodiment, FIG. 7 is a diagram for explaining the configuration of the bill moving device 20 in the first embodiment, and FIG. FIG. 9 is a diagram for explaining the configuration, and FIG. 9 is a diagram for explaining the configuration of the bill moving device 20 in the second embodiment.

First, the overall structure of an automatic cash transaction system according to the present embodiment will be described with reference to FIG. As shown in FIG. 1, the automated teller machine of the present invention is roughly divided into a plurality of automated teller machines 1, a monitoring device 10, a bill moving device 20, and a host 30. Each automatic teller machine 1 executes transactions such as withdrawal by communicating with the host 30, and transmits fault information to the monitoring device 10 when a fault is detected. The monitoring device 10 is connected to the plurality of automatic teller machines 1 and determines whether or not bill transfer from the automatic teller machine 1 to another automatic teller machine 1 is necessary based on the failure information received from the automatic teller machine 1. If it is determined that the bill needs to be moved, an instruction to move the bill is issued to the bill moving device 20 or the automatic teller machine 1 to which the bill is to be moved as necessary. Note that the line connecting the components indicates communication connection, and is not necessarily a physical communication cable, and may be, for example, one using wireless radio waves or optical communication.

(1) <Description of Automatic Teller Machine 1> The configuration, operation, and fault information of the automatic teller machine 1 will be described with reference to FIG. 1 and FIG. (1a) <Explanation of Overall Configuration of Automatic Teller Machine 1> The automatic teller machine 1 has an operation input unit 2 for a user to select transaction contents and input necessary information, and an operation input unit 2 for a user. A display unit 3 for guiding the user to an input or displaying a transaction result, a card handling unit 6 for reading information of the card and writing information to the card when the user inserts the card, and inserting a passbook by the user Thereby, a passbook handling unit 7 for reading information of the passbook and writing information to the passbook, a coin handling unit 4 for discharging coins to be dispensed and storing received coins, and discharging and disposing bills to be dispensed. A bill handling unit 8 for storing the deposited bills, and a transaction is executed by controlling each of the above-mentioned components and communicating with a host. Emotion Identify the site of the failure by reporting
Further, it is configured by a control monitoring unit 5 that transmits fault information to the monitoring device 10.

(1b) <Explanation of the operation of the automatic teller machine 1> In the dispensing transaction, the automatic teller machine 1 starts the transaction when the user selects a transaction with the operation input unit 2, The display unit 3 guides insertion of a card or passbook. When a card and a passbook are inserted, the card handling unit 6 and the passbook handling unit 7 read information recorded therein and transmit the information to the control monitoring unit 5. The control monitoring unit 5 judges the validity of the transaction by combining the information of the card and the passbook transmitted from the card handling unit 6 and the passbook handling unit 7 with the information input by the user from the operation input unit 2, and determines the validity of the transaction. , The host 30 is requested to execute a withdrawal transaction. When the control monitoring unit 5 receives a response from the host 30 that the transaction has been completed, the control monitoring unit 5 instructs the coin handling unit 4 and the bill handling unit 8 to release coins and bills to be dispensed, respectively. And the release of the passbook is instructed to the card handling section 6 and the passbook handling section 7, respectively. The coin handling unit 4, the bill handling unit 8, the card handling unit 6, and the passbook handling unit 7 each release the designated medium, and the transaction is ended when the user removes the released medium. The configuration example and operation of the bill handling unit 8 will be described in more detail in Examples 1 and 2 described later.

(1c) <Explanation of Fault Information> When a fault occurs, the control monitoring unit 10 detects the occurrence of the fault from the sensor information and the contents of the response from other components, and specifies the fault site. The failure site is represented by a failure code 39 represented by, for example, a five-digit number as shown in FIG. The failure code 39 is hierarchical, and the first digit is each unit (large classification) that largely divides the automatic teller machine 1, the second digit is each subunit (middle classification) that constitutes the unit, and the three digits Eyes constitute subunits (small classification), 4th digit and 5th
The digits indicate each part (part unit) constituting the mechanism.

For example, the operation input unit 2, the display unit 3, the coin handling unit 4, the control monitoring unit 5, the card handling unit 6, the passbook handling unit 7, the bill handling unit 8 and the like of the present embodiment are each a first digit. For example, when the first digit is the card handling unit 6, the card reading sub-unit and the card transport sub-unit constituting the card handling unit 6 are each represented by the second digit, and the second digit is the card reading unit. In the case of a subunit, a magnetic reading mechanism, a reading control board, and the like constituting the card reading subunit are each represented by a third digit, and when the third digit is a magnetic reading mechanism, the magnetic reading mechanism is constituted. The magnetic head, individual sensors, belts, etc. are defined so as to be represented by two digits of the fourth and fifth digits respectively. In addition, the automatic cash transaction apparatus 1
Adds an apparatus number (hereinafter referred to as an ATM number) assigned to each automatic teller machine 1 to at least the above-mentioned fault code for identification, and transmits it to the monitoring apparatus 10 as fault information.

The above-mentioned trouble code is an example of a trouble part specifying means for associating the trouble part with the judgment of whether the dispensing transaction is possible or not and whether the bill can be moved in the judgment correspondence table 47 and the judgment correspondence table 48 of FIG. It is intended to subdivide each part of the device to a level at which it is possible to judge whether the withdrawal transaction is possible and whether the bill can be moved, and to assign unique names individually so that each part can be specified. It is. Therefore, it is not always necessary to assign a fault code by organizing the parts hierarchically or by function as in the above-described example. For example, a simple serial number or a name other than a number may be assigned regardless of the function. But,
If the systematic code described above is used, even if the internal structure of the automatic teller machine 1 is partially changed, it does not easily affect the entire structure, the management of programs and the like is relatively easy, There is an advantage in that it is easy to narrow down the parts when the is used in common with a means for investigating a human obstacle.

Next, the configuration and operation of the monitoring device 10 will be described.
This will be described with reference to FIGS. (2) <Description of Monitoring Device 10> (2a) <Description of Overall Configuration of Monitoring Device 10> The monitoring device 10 is connected to the control and monitoring units 5 of the plurality of automatic teller machines 1 via a communication line. A communication unit 13 that obtains fault information relating to a fault occurring in the automatic teller machine 1 from the control monitoring unit 5, a storage unit 14 that stores the fault information obtained by the communication unit 13, and the storage unit 14. From the stored trouble information, it is determined whether or not the automatic teller machine 1 can perform a withdrawal transaction.
It is determined whether or not the banknote can be moved, and the determination unit 16 that determines the necessity of the banknote movement. When the determination unit 16 determines the necessity of the banknote movement, the banknote moving device 20 or as necessary. An operation instructing unit 12 for instructing the automatic teller machine 1 to collect bills from the automatic teller machine 1 and to load the collected bills into another automatic teller machine 1; Is configured by a control unit 11 that controls the operation of the control unit.

(2b) <Description of Communication Unit 13> The communication unit 13 obtains failure information from the connected automatic teller machine 1. For the method of obtaining the fault information, see the communication section 1.
3 may periodically request the control and monitoring unit 5 of the automatic teller machine 1, or only when a failure occurs, the control and monitoring unit 5 of the automatic teller machine 1 may communicate with the communication unit 13.
(Step S1 “Wait for receiving failure information” in FIG. 4).

In this manner, the communication unit 13 obtains fault information for each automatic teller machine 1 with the five-digit fault code 39 classified and systematized for each part of the automatic teller machine 1 shown in FIG. 4, the failure information is written in the failure code column 43 of the corresponding ATM number in the ATM number column 42 of the movement determination table 41 in the storage unit 14 shown in FIG. 5 (see FIG. 4). Step S3 “Storing failure information”). For example, when the failure code “31000” is received from the automatic teller machine 1 with the ATM number “1”, “3100” is displayed in the failure code column 43 of the ATM number “1” in FIG.
Write "0".

(2c) <Explanation of Judgment Unit 16 Judgment of Acceptance of Withdrawal Transaction> The judgment unit 16 sets the failure code column 4 in the movement judgment table 41.
3, the data in the failure code column 43 is read out. For example, a determination correspondence table 47 as shown in FIG.
Only when the determination as to whether or not the withdrawal transaction is possible for the failure code that matches the data of the read failure code column 43 is “No”,
The withdrawal transaction rejection flag "1" is set in the withdrawal transaction rejection column 44 of the corresponding ATM number 42 in the movement determination table 41 (step S4 "determination of withdrawal transaction availability" in FIG. 4).

Note that “×” in the failure code column of the judgment correspondence table 47 and the judgment correspondence table 48 in FIG. 5 indicates that the number of the corresponding digit is unquestionable. For example, the failure code "3
In the case of "1000" (a), the ATM number 42 of the movement determination table 41 for the dispensing transaction "No" from the determination correspondence table 47
Set a flag "1" in the withdrawal transaction refusal column 44 of "1" (b). In this case, since the first digit of the failure code is "3", that is, withdrawal transaction "No" is determined, and the following second to fifth digits are not involved in the determination.

In another example, the failure code "87421"
In the case of, the withdrawal transaction is “possible” from the determination correspondence table 47 of FIG. 5, and therefore, the ATM number 42 of the movement determination table 41 is set to “0” without setting the flag “1” in the withdrawal transaction rejection column 44. Leave as is. In this case, “8”, “7”, and “4” in the first to third digits of the fault code are involved in the determination. Of course,
In other trouble codes, all digits from the first digit to the fifth digit may be involved in the determination. The relationship between the part corresponding to the fault code and the number of digits involved in the determination is that the number of digits involved when it is not possible to judge whether or not withdrawal transaction is possible unless the relevant part is searched for in more detail. It will increase.

(2d) <Explanation of determination of whether or not bill movement is possible by determination section 16> The determination section 16 determines whether or not to dispose of a withdrawal transaction in the movement determination table 41.
4 and the corresponding AT
The data in the failure code column 43 of the M number 42 is read. As an example, a judgment correspondence table 48 as shown in FIG. 5 is set in the judging section 16 in advance, and the judgment of whether or not the banknote can be moved for the fault code corresponding to the read data of the fault code column 43 is “OK”. Only in the case of, a flag "1" indicating that the banknote can be moved is set in the banknote moveable column 45 of the corresponding ATM number 42 in the movement determination table 41 (step S5 in FIG. 4 "determination of whether or not the banknote can be moved"). For example, in the case of the failure code “31000” (C), since the banknote movement is “OK” from the determination correspondence table 48, the ATM number 42 of the movement determination table 441 is “1”.
The flag "1" is set in the banknote moveable section 45 of (d). The relationship between the part corresponding to the failure code and the number of digits involved in the determination is the same as in the withdrawal transaction availability determination.

(2e) <Explanation of Banknote Movement Judgment by Judgment Unit 16>
When the data is written to the
The data in the withdrawal transaction refusal column 44 and the banknote movement possible column 45 of the number 42 are read out, and only when both the flags “1” are set, the banknote movement flag “1” is set in the banknote movement determination column 46 of the movement determination table 41. (Step S6 “determination of moving banknote” in FIG. 4). For example, the movement determination table 41 in FIG.
In the case of the automatic teller machine 1 whose ATM number 42 is "1", a flag "1" is set in the bill movement judgment column 46 (e). If the flag “1” is not set in either one of them, the banknote movement flag “1” is not set, the flag “1” in the withdrawal transaction refusal column 44 and the banknote transferable column 45 is set to “0”, and the failure occurs. The data in the code column 43 is cleared.

(2f) <Description of Source / Destination Determination Method of Operation Instruction Unit 12> The operation instruction unit 12 determines that the bill movement flag “1” has been set in the bill movement determination column 46 of the movement determination table 41. At the moment, an instruction for moving the bill between the automatic teller machines 1 is started (step S7 “instruction to move bill” in FIG. 4). The operation instructing unit 12 sets the automatic teller machine 1 of the ATM number with the banknote transfer flag “1” raised as the transfer source automatic teller machine,
An automatic teller machine 1 to which the bill is to be transferred (hereinafter referred to as a destination automatic teller machine) is determined from the automatic teller machines 1 other than the source cash automatic teller machine.

The destination automatic teller machine may be determined according to a predetermined priority or may be determined according to the state of each automatic teller machine 1 at that time. As the destination automatic teller machine, it is easier to create a control program if the automatic teller machine 1 is located immediately next to the source cash automatic teller machine, or if the setting is simple such as the arrangement order. Although it is easy to make,
It is more effective to select the automatic teller machine 1 that does not want to stop the dispensing transaction as much as possible by having as many dispensable bills as possible.

(A) As a method of setting priorities in advance, for example, there is the following method. (Aa) A method of setting in association with the arrangement of the automatic teller machine 1. For example, by setting the priority higher as the position is closer to the store entrance, there is an effect that the dispensing transaction of the automatic teller machine 1 in which the moving distance of the user is as short as possible is stopped and the convenience of the user is not impaired. In addition, by increasing the priority of the position that can be seen from the outside of the store, there is an effect of preventing a decrease in impression due to suspension of the withdrawal transaction of the automatic teller machine 1 when a person passing the outside sees the store.

(Ab) A method of setting in association with the function of each automatic teller machine 1. For example, by increasing the priority as the transaction processing speed is higher, increasing the priority as the number of handling items is higher, or increasing the priority as the operation time is longer, automatic cash transaction that requires more banknotes There is an effect that it is possible to avoid dispensing transaction suspension due to shortage of dispensing money of the apparatus 1. In addition, the higher the security function is, the higher the priority is, so that even if a large number of banknotes are held, the possibility of damage from theft or the like can be reduced.

(B) As a method of determining according to the state of each automatic teller machine 1 at that time, for example, there is the following method. (Ba) A method of determining based on the remaining amount of bills in each automatic teller machine 1. For example, by setting a higher priority as the remaining amount of bills is smaller, there is an effect that the time until the withdrawal transaction is stopped due to the shortage of withdrawal bills can be extended or avoided. Alternatively, conversely, the higher the remaining amount of bills, the higher the priority order, which has the effect of reducing the bill consolidation work after the end of handling.

(Bb) A method of deciding based on the remaining amount of media other than bills in each automatic teller machine 1. The automatic teller machine 1 may need a medium other than a bill in a dispensing transaction. For example, a statement slip issued as a user's transaction record,
Journal paper or the like printed and stored as transaction evidence of the automatic teller machine 1 itself. Since the dispensing transaction is stopped due to the shortage of the media, the higher the remaining amount of the medium necessary for the dispensing transaction, the higher the priority is, and thus there is an effect that the moved banknote can be effectively used for dispensing. When there are a plurality of necessary media, it is considered effective to compare the smallest media in each automatic teller machine 1.

(Bc) A method of determining based on the operating status of each automatic cash transaction apparatus 1. For example, the higher the total number of transactions, the higher the priority, or the higher the total number of dispensed coins, the higher the priority. Has the effect of avoiding suspension of withdrawal transactions. (Bd) Regarding the above (Aa) to (Bc), after accumulating past information as well as the current state, a future state is predicted by a statistical method, and based on the predicted state, the destination cash automatic transaction apparatus. How to determine. In this method based on prediction, the above-described effect is enhanced if the accuracy of the prediction is good, but the effect is reduced if the prediction is incorrect.

Further, one or a plurality of destination cash automatic transaction apparatuses may be used. If the destination automatic teller machine is not limited to one, the program for determining the destination automatic teller machine and the control program for the bill movement operation become more complicated, but from the purpose of moving the bill to the required place Is
It is possible to move the bill closer to the demand.

Even when the destination automatic teller machine is one, depending on the bill capacity of the destination automatic teller machine,
It may occur that all the banknotes of the transfer source automatic teller machine cannot be stored. The control at this time is, for example, when the banknotes are first moved to one determined destination automatic teller machine, and when the banknotes cannot be stored in the destination automatic teller machine,
A method of repeatedly starting a program for determining one destination automatic teller machine, such as determining one second destination automatic teller machine for storing the remaining bills, or one When the destination automatic teller machine is determined, a method is further added to the above-described determination methods (Aa) to (Bd) in that the source automatic teller machine has a capacity capable of storing all the banknotes of the source automatic teller machine. Etc. The former has the effect of moving the bill to the automatic teller machine 1 that requires more bills, and the latter has the effect of requiring only one bill movement operation.

(2g) <Explanation of Banknote Movement Operation of Operation Instruction Unit 12> In order to move the banknote to the destination automatic teller machine determined in this way, the operation instruction unit 12 uses the banknote transfer device 20,
It issues instructions to the source cash automatic transaction device and the destination cash automatic transaction device, collects banknotes from the source cash automatic transaction device, and moves from the source cash automatic transaction device to the destination cash automatic transaction device, The bill is loaded into the destination automatic teller machine. After the banknote moving operation is completed, the operation instructing unit 12 sets the dispensing transaction rejection column 44 and the banknote moveable column 45 of the movement determination table 41 of FIG. Clear the data of.

(3) <Description of Banknote Transfer Apparatus 20> Next, the configuration and operation of the banknote transfer apparatus 20 will be described with reference to FIG. (3a) <Description of Overall Configuration of Banknote Transfer Device 20> The banknote transfer device 20 collects and loads banknotes from the banknote handling unit 8 of the automatic teller machine 1, and loads and loads banknotes into the banknote handling unit 8. Unit 21, a device moving unit 22 for moving the bill moving device 20 itself among the plurality of automatic teller machines 1, and an operation instruction unit 12 connected to the operation instruction unit 12 of the monitoring device 10 via the communication unit 13. The control unit 23 controls each component in the bill moving device 20 according to the instruction of 12.

(3b) <Explanation of Operation of Banknote Transferring Device 20> When the control unit 23 receives an instruction to collect the banknotes of the source cash automatic transaction device from the operation instruction unit 12 of the monitoring device 10, the banknote collection and loading is performed. After instructing the unit 21 to collect the banknotes from the banknote handling unit 8 and confirming that the banknote collection has been completed, the unit 21 notifies the operation instruction unit 12 of the monitoring device 10 that the banknotes from the source automatic teller machine have been collected. . In addition, the control unit 23
When receiving an instruction to move to the destination automatic teller machine from the operation instructing unit 12 of the monitoring device 10, it instructed the device moving unit 22 to move to the destination automatic teller machine and confirmed that the movement was completed. Thereafter, the operation instructing unit 12 of the monitoring device 10 is notified of the movement to the destination cash automatic transaction device. Further, the control unit 23 instructs the bill collection and loading unit 21 to load bills into the bill handling unit 8 when receiving an instruction to load bills into the destination automatic teller machine from the operation instruction unit 12 of the monitoring device 10. After confirming that the bills have been loaded, the operation instruction unit 12 of the monitoring device 10 is notified that the bills have been loaded to the destination automatic teller machine. The configuration example and operation of the bill moving device 20 will be described in more detail in Examples 1 and 2 described later.

According to the above-described automatic cash transaction system of the present invention, the monitoring device 10 monitors the fault condition of the plurality of cash automatic transaction devices 1, and when a certain cash automatic transaction device 1 fails, for example, as shown in FIG. The failure code as shown in FIG. 1 is analyzed to identify the failure site which is the cause of the failure code, and the determination unit 16 in the monitoring device determines that the dispensing transaction is impossible based on the identified failure site and the plurality of automatic cash transaction devices are used. If it is determined that the bill moving device 20 that moves bills between the bill storage units that store bills to be dispensed is operable, the bill moving device 20 causes an automatic cash transaction that has become an obstacle. A bill is moved from the bill storage unit of the device to the bill storage unit of another normal automatic teller machine.

Next, a specific embodiment of the bill handling unit 8 and the bill moving device 20 for realizing the automatic cash transaction system will be described in detail. First, a first embodiment of the present invention will be described with reference to FIGS. 1, 6, and 7. FIG. (4) <Description of First Embodiment> (4a) <Description of Banknote Handling Unit 8 in First Embodiment> First, banknote handling unit 8 of cash transaction apparatus 1 in the first embodiment.
Will be described with reference to FIG. In FIG. 6, the bill handling unit 8 is referred to as a bill handling unit 8 a, and is distinguished from the bill handling unit 8 b of FIG.

As shown in FIG. 6, the bill handling section 8a is provided with a bill slot 50 for discharging a bill to the user and for inserting a bill for the user, and a bill for accommodating a bill of ten thousand for dispensing. Storing unit 53, 1,000-yen storing unit 54 for storing 1,000-yen banknotes for withdrawal, ten-yen storing unit 53 or payout mechanism 55 for feeding out banknotes from 1,000-yen storing unit 54, 10,000-yen storing unit 53 or 1,000-yen storing unit Stacking mechanism 56 for stacking banknotes on the banknotes, and banknotes stored in the million-yen storage unit 53 or the thousand-yen storage unit 54 via the feeding mechanism 55 when receiving a banknote unloading instruction from the monitoring device 10 via the control monitoring unit 5 Mechanism 57 for taking out the bill to the outside, and receiving a bill carry-in instruction from the monitoring device 10 via the control monitoring unit 5, the 10,000 yen storage unit 5 via the stacking mechanism 56.
A bill carry-in mechanism 58 for carrying a bill into the 3 or 1,000 yen storage unit 54 from the outside, a bill inserted from the bill opening 50 and a bill fed out from the 10,000 yen storage unit 53 and the 1,000 yen storage unit 54,
It comprises a discriminating section 52 for discriminating and counting bills carried in by the bill carrying-in mechanism 58, and a bill conveying path 51 for conveying bills between the respective components.

In the dispensing transaction, the bill handling unit 8a pays out the designated number of bills from the 10,000 yen storage unit 53 and the 1,000 yen storage unit 54 by the feeding mechanism 55 in accordance with the banknote release instruction from the control monitoring unit 5. The discrimination unit 52 discriminates and counts the sheet through the transport path 51, and discharges the bill to the bill slot 50.

In the collecting operation of the bill movement, the bill discharging mechanism 57 follows the bill discharging instruction from the monitoring device 10 through the control and monitoring unit 5 and the ten-thousand yen storage unit 53 by the feeding mechanism 55.
Then, all bills are fed out from the 1,000 yen storage unit 54, discriminated and counted by the discriminating unit 52 via the transport path 51, and then carried out from the bill discharging mechanism 57 to the outside. In the loading operation of bill movement, the bill carry-in mechanism 58 counts discrimination of bills carried in from the outside by the discrimination unit 52 via the transport path 51 in accordance with a bill carry-in instruction from the monitoring device 10 via the control monitoring unit 5. Then, the sheets are accumulated in the 10,000 yen storage section 53 and the 1,000 yen storage section 54 by the accumulation mechanism 56.

(4b) <Description of Banknote Transfer Apparatus 20 in First Embodiment> Next, the configuration of the banknote transfer apparatus 20 in the first embodiment will be described with reference to FIG. Note that in FIG.
FIG. 9 is a diagram illustrating a second embodiment of the present invention, where 0 is described as a bill moving device 20a.
Of the bill moving device 20b.

As shown in FIG. 7, the bill moving device 20a
Is a ten thousand yen storage part 73 for storing ten thousand yen banknotes to be loaded into the banknote handling part 8a of the automatic teller machine 1, a thousand yen storage part 74 for storing one thousand yen banknotes, a ten thousand yen storage part 73 or 1,000 yen. The feeding mechanism 75 for feeding bills from the storage unit 74, the stacking mechanism 76 for stacking banknotes in the ten thousand yen storage unit 73 or the thousand yen storage unit 74, and the feeding mechanism 75 when receiving a bill loading instruction from the instruction unit 13 of the monitoring device 10. Through the 10,000 yen storage unit 73
Or, a bill discharging mechanism 77 that discharges the bills stored in the 1,000 yen storing section 74 to the bill handling section 8a of the automatic teller machine 1,
When receiving a bill collection instruction from the instruction unit 13 of the monitoring device 10, a bill that carries a bill from the bill handling unit 8 a of the automatic teller machine 1 to the 10,000 yen storage unit 73 or the 1,000 yen storage unit 74 via the stacking mechanism 76. Banknotes fed out of the carry-in mechanism 78, the 10,000-yen storage section 73, and the 1,000-yen storage section 74, and the banknote carry-in mechanism 7
A discriminating section 72 for discriminating and counting the bills carried in at 8, and a bill transport path 71 for transporting bills between the above-described components;
When receiving a movement instruction from the instruction unit 13 of the monitoring device 10,
It comprises a moving mechanism 79 for moving the bill moving device 20a by driving the wheels 80.

A second embodiment of the present invention will be described with reference to FIGS. (5) <Description of Second Embodiment> (5a) <Description of Banknote Handling Unit 8 in Second Embodiment> First, the banknote handling unit 8 of the cash transaction apparatus 1 in the second embodiment.
Will be described with reference to FIG. As described above, in FIG. 8, the banknote handling unit 8 is described as a banknote handling unit 8b, and is distinguished from the banknote handling unit 8a in FIG.

As shown in the figure, the bill handling section 8b in the second embodiment is configured to release a bill to be paid out to a user, a bill slot 50 for the user to deposit a bill, and a ten-yen bill to be dispensed. 10,000 yen storage unit 53 for storing, 1,000 yen storage unit 54 for storing 1,000 yen banknotes for withdrawal, payout mechanism 55 for feeding out banknotes from 10,000 yen storage unit 53 or 1,000 yen storage unit 54, 10,000 yen storage unit 53 or A stacking mechanism 56 for stacking banknotes in the 1,000-yen storage unit 54, detachably attached to the banknote handling unit 8b, and a ten-yen storage unit when the number of banknotes in the 10,000-yen storage unit 53 or the 1,000-yen storage unit 54 falls below a specified value. A replenishment cassette 59 for storing bills to be refilled in the 53 or 1,000 yen storage unit 54, a feeding mechanism 60 for feeding bills from the replenishment cassette 59, a stacking mechanism 61 for stacking bills in the replenishment cassette 59, and a bill slot 50. Bills and Circular storage unit 53, the classification section 52 counts to distinguish Y banknotes fed from thousand housing portion 54 and a refill cassette 59 and consists of the bill transport path 51 for transporting banknotes between the respective components.

(5b) <Description of Banknote Transfer Apparatus 20 in Embodiment 2> Next, the configuration of the banknote transfer apparatus 20 in Embodiment 2 will be described with reference to FIG. As described above, in FIG. 9, the bill moving device 20 is described as a bill moving device 20b, and is distinguished from the bill moving device 20a of FIG.

As shown in the figure, the bill moving device 20b according to the second embodiment can be moved back and forth by a drive gear 81 and connected to the bill handling section 8b so that the replenishment cassette 5b can be moved.
A cassette stage 82 on which the cassette 9 can be mounted, and a suction pump 8 which is located on the cassette stage 82 and which receives a bill collection instruction from the operation instructing unit 12 of the monitoring device 10.
The suction cassette 84 is stopped by sucking the replenishment cassette 59 from the banknote handling section 8b and mounting the cassette cassette 82 on the cassette stage 82 when receiving the banknote loading instruction from the operation instruction section 12 of the monitoring device 10 in step 4. When the movement instruction is received from the suction unit 83 for mounting the replenishment cassette 59 mounted on the cassette stage 82 to the bill handling unit 8b and the operation instruction unit 12 of the monitoring device 10, the wheels 80 are driven to move the bill movement device 20b. Is constituted by a moving mechanism 79 for moving the.

The feature of the second embodiment is that, in the first embodiment, when the bills are collected from the source cash automatic transaction apparatus, the function of the bill handling unit 8 is operated. Is that the banknotes in the replenishment cassette can be collected by extracting the replenishment cassette 59 only with the functions provided in the above. Considering that the cause of the obstacle that dispenses withdrawal transactions is generally the highest in the banknote handling unit 8 (for example, a failure easily occurs on the transport path of the banknote handling unit 8),
In the second embodiment, the effect of the present invention can be obtained more efficiently.

(6) <Other Configuration Examples> In the above-described automatic cash transaction system, the monitoring device 10 plays the role of the movement determination means. For example, each of the automatic cash transaction devices 1, the host 30, and the bill movement. Any one of the apparatuses 20 or an automatic cash transaction system that plays a role in the apparatus 20 may be used, and the same effects as those described above can be obtained.

According to the automatic teller machine described above, when the fault detecting means for monitoring the fault status of a plurality of automatic teller machines detects that the automatic teller machine has failed, the fault which is the cause of the fault is detected. A banknote storing unit that specifies a part and stores the banknotes to be withdrawn by the automatic teller machine that cannot be dispensed for the failure of the faulty part, and that includes a plurality of automatic teller machines. When it is determined that the bill moving means for moving bills between the units is operable, the bill moving means allows the bill-transferring means of the non-transactionable cash automatic transaction apparatus to be used for the other automatic transaction apparatus. By moving the bills to the bill storage unit, other automated teller machines use the bills to be dispensed held by the automated teller machine that has become untransactable for dispensing. It is possible to effectively use the bill for the location of the withdrawal.

[0046]

According to the automatic transaction system of the present invention, the banknotes of the automatic transaction apparatus, which cannot be traded due to the obstacle, can be used as much as possible by other automatic transaction apparatuses.
Effective use of bills becomes possible.

[Brief description of the drawings]

FIG. 1 is a diagram for explaining an entire configuration of an automatic cash transaction system according to an embodiment.

FIG. 2 is a control monitoring unit 5 of the automatic teller machine 1 shown in FIG.
Is a diagram for explaining fault information transmitted to the monitoring device 10. FIG.

FIG. 3 is a diagram for explaining a functional configuration of a monitoring device 10 shown in FIG.

4 is a diagram for explaining an operation flow 40 of the monitoring device 10 shown in FIG.

5 is a movement determination table 41 provided in the storage unit 14 of the monitoring device 10 shown in FIG. 3 and a determination correspondence table 47 provided in the determination unit 16;
It is a figure for explaining the method of performing the judgment of the disbursement transaction possibility, the judgment of the bill movement possibility, and the judgment of the bill movement using the judgment correspondence table 48.

FIG. 6 is a diagram for explaining a configuration of a bill handling unit 8 according to the first embodiment.

FIG. 7 is a diagram for explaining a configuration of the bill moving device 20 according to the first embodiment.

FIG. 8 is a diagram illustrating a configuration of a bill handling unit 8 according to a second embodiment.

FIG. 9 is a diagram illustrating a configuration of a bill moving device 20 according to a second embodiment.

[Explanation of symbols]

1. Cash automatic transaction device 2. Operation input unit 3. Display unit
4 ... Coin handling unit, 5 ... Control monitoring unit, 6 ... Card handling unit,
7: bankbook handling section, 8: bill handling section, 10: monitoring device, 1
DESCRIPTION OF SYMBOLS 1 ... Control part, 12 ... Operation instruction part, 13 ... Communication part, 14 ...
Storage unit, 16: determination unit, 20: bill moving device, 21: bill collection and loading unit, 22: device moving unit, 23: control unit, 30
... host, 39 ... failure code, 40 ... operation flow, 41
... Movement determination table, 42... ATM number field, 43... Failure code field, 44.
46: bill movement judgment column, 47: judgment correspondence table, 48: judgment correspondence table, 50: bill mouth, 51: bill conveyance path, 52: discrimination section, 53: 10,000 yen storage section, 54: 1,000 yen storage section, 55 ... Pay-out mechanism, 56 ... stacking mechanism, 57 ... banknote carry-out mechanism, 58 ... banknote carry-in mechanism, 59 ... refill cassette, 60 ... payout mechanism, 6
DESCRIPTION OF SYMBOLS 1 ... Stacking mechanism, 71 ... Bill conveyance path, 72 ... Discrimination part, 73
... 10,000 yen storage unit, 74 ... 1,000 yen storage unit, 75 ... feeding mechanism, 7
Reference numeral 6: stacking mechanism, 77: bill carrying-out mechanism, 78: bill carrying-in mechanism, 79: moving mechanism, 80: wheels, 81: drive gear, 8
2: Cassette stage, 83: suction unit, 84: suction pump

Claims (3)

[Claims] 1. A plurality of automatic teller machines having a banknote storing section for storing banknotes to be dispensed and capable of performing a dispensing transaction, and an optional automatic teller machine in each of the automatic teller machines. A bill moving means for moving a bill from a bill storage unit of a transaction device to a bill storage unit of another arbitrary automatic transaction device, and monitoring a failure state of each of the automatic transaction devices, and a failure site when a failure occurs. A failure detection unit that specifies the validity of the cash transaction with the automatic teller machine based on the identified failure site, and a bill from the automatic cash transaction device by the bill moving unit. An automatic cash transaction system comprising a movement determination means for determining whether or not the movement is possible, wherein the failure detection means detects that a failure has occurred in the automatic cash transaction device and specifies a failure site. When the movement determining means determines that a failure has occurred in the cash transaction of the automatic teller machine based on the specified obstacle part, the bill moving means determines that the banknote of the automatic teller machine has failed. An automatic cash transaction system, wherein bills are moved from a storage section to a bill storage section of another automated teller machine. 2. The bill moving means is means for moving bills through a bill dispensing means for taking out bills from a bill storage unit during a dispensing transaction, or moving bills collectively for each bill storage unit. 2. The automatic cash transaction system according to claim 1, wherein the automatic transaction system is a means for executing the transaction. 3. The automatic cash transaction system according to claim 1, wherein the identification of the failure site by the failure detection means is performed in a hierarchical or functional manner.